Lucky Sekhon page 2

2023, Successful

10

Age 35

2 IVF

Donor Sperm

European

Income $200K - $499K

Only Doc Seen

LGBTQ+

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Our experience with Dr. Sekhon was fantastic. As an LGBTQ couple going in to our first fertility treatment experience, we didn't know what to expect. Dr. Sekhon carefully explained all our options to us and helped us make the right decision for our family. She was always available to answer questions that we had, and during our transfer cycle she did all the post transfer monitoring which I found to be extremely comforting. We had total trust in her as our medical provider and I would recommend her to anyone seeking fertility treatments.

RMA was amazing, I would recommend them to anyone. I never had a problem at any of the clinics. They were clean, bright, and the staff was always wonderful. Sometimes you do have to wait a bit when you go for monitoring, but I think thats the nature of most facilities since there are many patients there being treated alongside you. Once you get into the room with the doctor or nurse, you always have their full attention though.

How was your experience with Lucky Sekhon at RMA of New York?

Our experience with Dr. Sekhon was fantastic. As an LGBTQ couple going in to our first fertility treatment experience, we didn't know what to expect. Dr. Sekhon carefully explained all our options to us and helped us make the right decision for our family. She was always available to answer questions that we had, and during our transfer cycle she did all the post transfer monitoring which I found to be extremely comforting. We had total trust in her as our medical provider and I would recommend her to anyone seeking fertility treatments.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

The advice I would give is to come in with a plan in mind for what you hope your outcome will be. I think especially for an LGBTQ couple, there are many options to start a family. Dr. Sekhon was not there to tell us the right way to expand our family, she based her treatment plan off of what we were hoping to do, and I really appreciated that.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sehkon always treated my partner and I with excellent bedside manner, always took the time to answer all of our questions. She takes her time in exams to walk you through what she's seeing and during any procedure she was friendly and warm while also projecting confidence that we are going to make this happen for you!

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

Both my partner and I did egg retrievals to create embryos which we froze and did genetic testing on. This was so we could do reciprocal ivf and each have a child that is genetically ours. For both my partner and I we did antagonist cycles (I think?!) using gonal F, menopur, cetrotide, and two forms of trigger shot. We both did our egg retrievals in separate months and ended up with 10 combined embryos. 6 of which were euploid. We then went right into a transfer cycle with one of the euploid embryos, which was successful and is currently an ongoing pregnancy.

Describe your experience with the nursing staff at RMA of New York.

The nursing staff was excellent. They always made time to answer all our questions when calling us with updates. They also always returned our calls within a reasonable amount of time when we called into the line with questions about medication or results. They were always incredibly kind, and I never felt as though they were trying to rush to end our calls.

Describe your experience with RMA of New York.

RMA was amazing, I would recommend them to anyone. I never had a problem at any of the clinics. They were clean, bright, and the staff was always wonderful. Sometimes you do have to wait a bit when you go for monitoring, but I think thats the nature of most facilities since there are many patients there being treated alongside you. Once you get into the room with the doctor or nurse, you always have their full attention though.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

Our costs were mostly covered through our insurance provider.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

LGBTQ+ Care

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

LGBTQ+ Care

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2023, 27 Eggs Frozen

10

Age 33

1 Egg Freezing

European

Middle Eastern

Income $200K - $499K

Sales Representative

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr SEKHON is Incredibly knowledgeable , friendly , compassionate. She is Exactly who you want to be meeting with to discuss fertility. She clearly explained the entire process, the amount of eggs recommended for my age as a goal, followed up after the egg retrieval to discuss next steps. The guidance in a process that I knew little to nothing about has been great and I trusted her expert opinion fully.

RMA clinic was Punctual, had very nice facilities, a friendly staff, and was incredibly organized. When I had my morning monitoring I was usually in & out within 15 minutes. Everyone working at the office is incredibly friendly. And also important : facilities are very clean especially with seeing so many patients for morning monitoring.

How was your experience with Lucky Sekhon at RMA of New York?

Dr SEKHON is Incredibly knowledgeable , friendly , compassionate. She is Exactly who you want to be meeting with to discuss fertility. She clearly explained the entire process, the amount of eggs recommended for my age as a goal, followed up after the egg retrieval to discuss next steps. The guidance in a process that I knew little to nothing about has been great and I trusted her expert opinion fully.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

I would recommend going to Dr SEKHON. She made the process easy, is a comfortable person to talk to, incredibly knowledgeable and you can trust her fully.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr SEKHON takes the time to understand your goals, explains the process and doesn’t feel rushed while meeting with you. She made the entire egg freezing process easy to understand and was always available if I had any questions along the way.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

She recommended I go off birth control for a month before starting to try to get the most eggs possible. We used stimulation medication to see how many follicles I could get and an antagonist to prevent ovulation prior to the egg retrieval which was a huge success. I will not be needing a 2nd round thanks to the treatment she recommended for me.

Describe your experience with your nurse at RMA of New York.

Always called, clarified instructions, helped me before injections to show me how to do them properly. RMA was always available for a call to help with any questions I had.

Describe your experience with RMA of New York.

RMA clinic was Punctual, had very nice facilities, a friendly staff, and was incredibly organized. When I had my morning monitoring I was usually in & out within 15 minutes. Everyone working at the office is incredibly friendly. And also important : facilities are very clean especially with seeing so many patients for morning monitoring.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

Progyny covered most of my services so not sure

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

Did not have an embryo transfer

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2022 - 2023, Successful

10

Age 32 - 33

1 IVF

1 Embryo Freezing

Unexplained

East Asian

Income $200K - $499K

Business Executive

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

I would highly recommend Dr Sekhon, she was knowledgeable, experienced, and emotionally attune with her patients. I had peace of mind knowing that she personally reviewed every single chart and test result, and every next step, it was clear she put a lot of thought and care into her recommendations, from when to do the egg retrieval, to readying my uterine lining for the transfer...had amazing bedside manner, and always talked to me person to person. During my appts with her, she would check in with me and genuinely care about how I am doing.

[RMA of New York] Strengths include the number of locations possible to do the visits...the early hours appointment windows so it wasn’t distributive with work, and the offices were nice, friendly, and had plenty of reading materials and water. Weaknesses: since RMA had many of locations and scale, the office and staff never felt personalized. I didn’t know any of the staff members, because they would often be different...[nurse] Carlie was responsive, helpful, and very enjoyable to work with. I can tell she was here to support me, emotionally and medically.

How was your experience with Lucky Sekhon at RMA of New York?

I would highly recommend Dr Sekhon, she was knowledgeable, experienced, and emotionally attune with her patients. I had peace of mind knowing that she personally reviewed every single chart and test result, and every next step, it was clear she put a lot of thought and care into her recommendations, from when to do the egg retrieval, to readying my uterine lining for the transfer.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Dr. Sekhon is a great doctor, and even though you might not see her in every appt, know that she is always reviewing your files and your progress, and is always accessible for you

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon had amazing bedside manner, and always talked to me person to person. During my appts with her, she would check in with me and genuinely care about how I am doing.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

When I initially tested for fertility, it was unclear why we struggled to conceive, so Dr Sekhon was transparent and helpful in outlining the pros and cons for assisted conception vs IVF. Based on her input I decided on IVF as a stringed more guaranteed result. After the first cycle, I only had four embryos. It was unclear if I should go ahead and do the transfer, try assisted conception, or do another cycle. Dr Sekhon, knowing that I wanted 2-3 kids, recommended another cycle while I’m young so then I would have more options and the results I was looking for. When we were preparing for the embryo transfer, my uterine lining was taking a while. Dr Sekhon instructed me to take the estrace vaginally and we gave my body an extra week to see if we can get a thicker lining. The extra week didn’t make a material difference but I appreciate how we wanted to take the time to create the best circumstances for a successful transfer. The transfer was ultimately successful.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Carlie)

Carlie was responsive, helpful, and very enjoyable to work with. I can tell she was here to support me, emotionally and medically.

Describe your experience with RMA of New York.

Strengths include the number of locations possible to do the visits (I did one location on days I worked from home, and another one location on days I went into the office), the early hours appointment windows so it wasn’t distributive with work, and the offices were nice, friendly, and had plenty of reading materials and water. Weaknesses: since RMA had many of locations and scale, the office and staff never felt personalized. I didn’t know any of the staff members, because they would often be different.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

My first treatment and medication was covered under my health insurance. My second IVF cycle was not because my health insurance didn’t allow me to undergo IVF if I already have embryos

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

N/a

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2022 - 2023, 22 Eggs Frozen

10

Age 34 - 35

1 Egg Freezing

East Asian

Income $100K - $199K

Marketer or PR

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

I really appreciated Dr. Sekhon's approach and bedside manner. She was open and honest with the science and statistics behind egg freezing, while being supportive. I appreciated that she had also undergone egg retrieval and knew what the patient experiences first hand. It felt that she really had the same goals...Dr. Sekhon is incredibly knowledgable and approaches the process in an easy to understand manner...

Nurses [at RMA of New York] were efficient and knowledgable. On my first appointment they explained the steps and were very compassionate and encouraging...The finance coordinator helped address my insurance issues, and they also helped me secure additional discounts for my medication that was not covered by insurance...team at RMA was extremely welcoming and made my experience of egg freezing very positive. They were detailed in their outreach and feedback and answered questions promptly. I was able to choose locations as benefitted my schedule and given a realistic outlook of what the treatment and procedure was like...

How was your experience with Lucky Sekhon at RMA of New York?

I really appreciated Dr. Sekhon's approach and bedside manner. She was open and honest with the science and statistics behind egg freezing, while being supportive. I appreciated that she had also undergone egg retrieval and knew what the patient experiences first hand. It felt that she really had the same goals and I couldn't be happier with choosing to go with her and RMA for my fertility needs.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Feel free to research and come with questions, Dr. Sekhon is incredibly knowledgable and approaches the process in an easy to understand manner.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

The process and team at RMA was extremely welcoming and made my experience of egg freezing very positive. They were detailed in their outreach and feedback and answered questions promptly. I was able to choose locations as benefitted my schedule and given a realistic outlook of what the treatment and procedure was like. I appreciated the wide variety of resources they also provided (learning modules, zoom intros, and dedicated fertility coordinator) who all helped to make this an efficient experience.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

I feel like my treatment was fairly standard for egg freezing. I started on Follistem (AM injection) and Menopur (PM injection, but by mid-treatment my Follistem injection amount was brought down, but Menopur increased to two vials. Then I started on the Cetrotide for 4 days before the trigger shot. Due to my higher estrogen levels, I only received the Lupron shot and not the Pregnyl as well. Dr. Sekhon also mentioned that she had me wait one extra day to be sure that the eggs most eggs would mature and could be retrieved successfully.

Describe your experience with the nursing staff at RMA of New York.

Nurses were efficient and knowledgable. On my first appointment they explained the steps and were very compassionate and encouraging. I can only imagine how many patients they see every day and they were always nice and friendly. They were attentive to the bruises I sometimes got for blood work and were efficient in their work.

Describe your experience with RMA of New York.

RMA of NY was a large clinic and had multiple doctors and staff caring for individuals on their fertility journey. Scheduling for a consult was booked up and took time to meet with them, but I believe that is a testament to the results they're able to get for their patients. The finance coordinator helped address my insurance issues, and they also helped me secure additional discounts for my medication that was not covered by insurance. I would recommend that patients understand there are multiple individuals also at the same clinic, but that they do care and to have patience, but follow up if needed, they're here to help!

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

My insurance covered the consult and the treatment, but RX was out of pocket.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2022 - 2023, 28 Eggs Frozen

10

Age 37 - 38

2 Egg Freezing

European

Income $500K+

Lawyer

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Doctor Sekhon was incredibly patient, knowledgeable, and personable when I met with her...I did not mind that other doctors at RMA performed my scans, as Doctor Sekhon had assured me (and very credibly) that she herself reviewed all the information gathered at each scan and adjusted the course of treatment as needed...extremely warm and personable, answered all of my questions, and expressed interest in how I was doing following the retrieval procedures...

RMA is run with military-levels efficiency. Generally speaking my scan appointments started within 5-10 minutes of the appointment timeslot, which is in my view impressive for a doctor's office. They also followed up with me consistently, and sent detailed notes after each visit regarding my medications via email...Carlie [nurse] was a lifeline during this process! She was so warm and responsive, she really put me at ease...

How was your experience with Lucky Sekhon at RMA of New York?

Doctor Sekhon was incredibly patient, knowledgeable, and personable when I met with her. She encouraged me to try to schedule my scans during times when she was scanning, and though it never happened to work out with my schedule, I appreciated that she was trying to see me, her patient. I did not mind that other doctors at RMA performed my scans, as Doctor Sekhon had assured me (and very credibly) that she herself reviewed all the information gathered at each scan and adjusted the course of treatment as needed.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Just know going into this process that your doctor is unlikely to be the person doing each and every scan - of which you will have many during an egg retrieval cycle - and that is OK. This is probably true of many fertility clinics and should not alarm you. With respect to Doctor Sekhon in particular, know that even if another doctor performed your scan, she personally reviews all the information from that scan and is responsible for your treatment! She works hard, and reviewed each and every one of my scans, even on vacation.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

She is extremely warm and personable, answered all of my questions, and expressed interest in how I was doing following the retrieval procedures.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

I used Gonal F in the mornings, Menopur at night, with doses that were adjusted throughout the cycle. She also recommended that I stop taking Spironolactone, which I was one for acne, a few weeks prior to commencing treatment.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Carlie Wiseman)

Carlie was a lifeline during this process! She was so warm and responsive, she really put me at ease.

Describe your experience with RMA of New York.

RMA is run with military-levels efficiency. Generally speaking my scan appointments started within 5-10 minutes of the appointment timeslot, which is in my view impressive for a doctor's office. They also followed up with me consistently, and sent detailed notes after each visit regarding my medications via email, which I appreciated.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

About $10k for the scans and procedure (each time). Medications were covered by my insurance but if uninsured would have run about $6-8k (each time).

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2022 - 2023, Successful

10

9

Age 37 - 38

Donor Eggs

Diminished Ovarian Reserve

Tubal Blockage

European

Ashkenazi Jewish

Income $200K - $499K

Marketer or PR

2nd of 2 Docs

5 IUI With Other Docs

3 IVF With Other Docs

Donor Eggs With Other Docs

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

From the beginning, she [Dr. Lucky Sekhon] was hopeful and honest with us about our chances and set clear expectations. She also recommended that before we move forward with any more transfers, I should consider removing my left tube (which was dilated and could be causing issues) which I did. She recommended a great surgeon which made the process easy.

RMA NY is a well-oiled machine. They are very well organized and have a seamless process in place to ensure your experience is good. I never had to wait more than 30 minutes for morning monitoring and they always tried to move everyone through as quickly as possible without feeling rushed. The staff is kind and understanding...Dr. Sekhon was kind and empathic throughout the entire process. You felt like you were speaking to a trusted friend who genuinely cared.

How was your experience with Lucky Sekhon at RMA of New York?

We came to Dr. Sekhon after nearly five years of trying to get pregnant. We had tried everything and even went through a known donor cycle with one of my good friends, resulting in only one embryo, which failed to implant. We were worn out and losing hope. We decided to move forward with an anonymous donor cycle at RMA in NY and were recommended to work with Dr. Sekhon. From the beginning, she was hopeful and honest with us about our chances and set clear expectations. She also recommended that before we move forward with any more transfers, I should consider removing my left tube (which was dilated and could be causing issues) which I did. She recommended a great surgeon which made the process easy. We were quickly matched with a donor that we loved, went through the cycle, and were thrilled to find out that we had 12 normal embryos! After years and years of bad news, we were very excited about the outcome. Once I was healed from my tube removal surgery, we decided to do the first transfer. The process was smooth and straightforward. I saw and spoke to Dr. Sekhon several times, and she was always encouraging and kind. We found out this first transfer worked and we are about ten weeks pregnant. We graduated from the fertility clinic last week and moved on to our regular OB. We are so thankful for our experience with Dr. Sekhon and how everything played out. I would highly recommend her to anyone going through this difficult time.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Don't be afraid to ask questions or bring up concerns/ideas. Always advocate for yourself!

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon was kind and empathic throughout the entire process. You felt like you were speaking to a trusted friend who genuinely cared.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

I had done a ERA test prior to coming to this clinic, so we had the results to go off of for my transfer at RMA NY with Dr. S. I was prescribes estradiol 3X day which continued through week 9 of my pregnancy when I started to wean off (2x day) and then completely stopped. I was also taking 1ml of progesterone in oil (also weaned off and stopped around 9 weeks) and I took an antibiotic pill around the time of the transfer.

Describe your experience with RMA of New York.

RMA NY is a well-oiled machine. They are very well organized and have a seamless process in place to ensure your experience is good. I never had to wait more than 30 minutes for morning monitoring and they always tried to move everyone through as quickly as possible without feeling rushed. The staff is kind and understanding

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

We were out of insurance $ so we had to pay out of pocket for our donor cycle. It was actually about 10K more expensive at RMA NY than RMA NJ. In total, we spend about 50K

What specific things went wrong at RMA of New York?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at RMA of New York.

One time my team forgot to call my prescriptions into the pharmacy but they quickly rectified the situation and it was fine.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2022 - 2023, Successful

9

Age 38 - 39

1 IVF

Unexplained

Latinx

Income $200K - $499K

Doctor

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

She [Dr. Sekhon] has very good bedsite manner and explains everything in details, you rarely feel rushed and she is very responsive to emails. Not all monitoring scans are with her and because of the timeline of my follicles, my egg retrieval was also done by another doctor...Unexplained infertility. Stimulation protocol with Letrozole (to agoid hyperstimulation since I had a lot of follicles), menopur and Gonal. Obtained 29 eggs, 21 mature, 17 fertilized, 9 embryos, 5 euploids...

The clinic [RMA of New York] is big and there are a lot of patients, so the monitoring visits are brief. It is very well organized and delays are rare. However, the egg retrieval and transfer experiences, although uneventful, are a little weird, one women after the other. Not very personal...Unfortunately my care coorsinator changed 3 times. They were all nice and responsive...extremely organized, convenient monitoring hours, very responsive and acomodative personal, amazing patient portal...

How was your experience with Lucky Sekhon at RMA of New York?

She has very good bedsite manner and explains everything in details, you rarely feel rushed and she is very responsive to emails. Not all monitoring scans are with her and because of the timeline of my follicles, my egg retrieval was also done by another doctor. Not a problem, everything went well,

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Ask all your questions.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

The clinic is big and there are a lot of patients, so the monitoring visits are brief. It is very well organized and delays are rare. However, the egg retrieval and transfer experiences, although uneventful, are a little weird, one women after the other. Not very personal.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

Unexplained infertility. Stimulation protocol with Letrozole (to agoid hyperstimulation since I had a lot of follicles), menopur and Gonal. Obtained 29 eggs, 21 mature, 17 fertilized, 9 embryos, 5 euploids

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Carlie)

Unfortunately my care coorsinator changed 3 times. They were all nice and responsive. My latest care coordinator Carlie was the most amazing, responsive and compassionate person, it was a pleasure to work with her and she was my point of support during my last cycle and transfer (successful).

Describe your experience with RMA of New York.

Strenghts: extremely organized, convenient monitoring hours, very responsive and acomodative personal, amazing patient portal. Weakness: too many patients makes it less personal. Try not to get too sensitive about being in a baby factory.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

My insurance had fertility covered so I paid for: Icsi:3000 Anesthesia for egg retrieval: 950 Pgt testing: 150 per embryo

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

At my age, only single embryo transfer is offered.

What specific things went wrong at RMA of New York?

Failed to order appropriate test
Lost or damaged samples

Describe the specific things that went wrong at RMA of New York.

My genetic screening blood sample disappeared. We only realized after 2 weeks when my husband’s results came back but not mine. The second fertility coordinator also forgot to add some tests that were expiring to my monitoring draw. So I had to go to a quest in the last minute not to delay my transfer.

9

Doctor

Lucky Sekhon

Humanity

Communication

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2020 - 2023, Successful

9

Age 35 - 38

2 IVF

1 Egg Freezing

2 Embryo Freezing

Ashkenazi Jewish

Income $200K - $499K

1st of 2 Docs

1 IVF With Other Docs

1 Egg Freezing With Other Docs

1 Embryo Freezing With Other Docs

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Lucky was excellent in adjusting my protocal to an antagonistic primer to help even out lead folicle stimulation and improve fertilization outcomes. Her trial and error methods produced the best results for me...Only area i wish she had picked up on was my endometriosis. I complained of pain during periods and cysts were observed in my ultrasounds but no mention of possible endo to investigate. I went to another doctor who diagnosed me with stage 4 and i had a laparoscopy which i believed helped the overall outcomes.

RMA may seem like a "factory" but it is a well oiled machine and they have enough staff to manager your care effectively. There is always someone who is available to call you back. I loved their new online portal that showed all your test results and embryo information. they have a wealth of knowledge of protocols that work...Everyone [nursing staff] was great and organized and called me back in a timely manner.

How was your experience with Lucky Sekhon at RMA of New York?

Lucky was excellent in adjusting my protocal to an antagonistic primer to help even out lead folicle stimulation and improve fertilization outcomes. Her trial and error methods produced the best results for me and i was able to get PGT normal embryos and conceived on my 1st transfer. Only area i wish she had picked up on was my endometriosis. I complained of pain during periods and cysts were observed in my ultrasounds but no mention of possible endo to investigate. I went to another doctor who diagnosed me with stage 4 and i had a laparoscopy which i believed helped the overall outcomes.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

she is great at stimming protocols and transfers but not as strong for diagnosis of other factors like endo. Be sure to seek second opinions.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

she is in high demand and has lots of patients so best way to communicate with her is via email.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

the best stim protocol for me that yielded best results were Estrogen patch/Antagonistic Prime protocol w/Cetrotide.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kayle )

Everyone was great and organized and called me back in a timely manner.

Describe your experience with RMA of New York.

RMA may seem like a "factory" but it is a well oiled machine and they have enough staff to manager your care effectively. There is always someone who is available to call you back. I loved their new online portal that showed all your test results and embryo information. they have a wealth of knowledge of protocols that work.

Describe your experience with your monitoring appointments at RMA of New York.

I had a couple locations i could go to. Some days were longer waits than other but overall it was efficient.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

All covered with insurance Progyny

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

I was not given the option to transfer multiples.

9

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2023, Successful

10

9

Age 46

South Asian

Doctor

5th of 5 Docs

4 IVF With Other Docs

6 Egg Freezing With Other Docs

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr Sekhon embodies everything a doctor should be: patient, warm, kind, compassionate with a high level of skill, knowledge base and expertise. She is familiar with current data and literature and explains things thoroughly...She is someone you can trust with your care. She genuinely has your best interest in mind...She spent so much time during each visit and never made me feel rushed.

The RMA downtown location provides a more personal experience and the wait times were never long. Front desk was always friendly. The downside is that they are not open on weekends. Sometimes you feel like a number at the other locations. Wait times are longer at other locations...At times, the orders the nurse provided over the wouldn't be consistent with what was written in the email

How was your experience with Lucky Sekhon at RMA of New York?

Dr Sekhon embodies everything a doctor should be: patient, warm, kind, compassionate with a high level of skill, knowledge base and expertise. She is familiar with current data and literature and explains things thoroughly.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

She is someone you can trust with your care. She genuinely has your best interest in mind.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

She allowed time and was patient with any and all questions. She was compassionate and showed empathy with what I was feeling. She even gave me a hug at the end of my treatment with her, which was so endearing. She truly cares about each patient.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

I went to Dr. Sekhon to transfer a CC grade embryo which I froze in 2017. Because I had prior transfer failure with better grade embryos, she ordered appropriate diagnostics like an HSG to ensure I had no problems with anatomy. I had many questions including PRP for the Uterus which is a fairly new modality. She explained her reasoning for everything she did and did not recommend based on current literature. I used estrogen pills as well as progesterone in oil prior, during and after transfer. During the transfer, she was optimistic and explained all steps thoroughly. She spent so much time during each visit and never made me feel rushed.

Describe your experience with RMA of New York.

The RMA downtown location provides a more personal experience and the wait times were never long. Front desk was always friendly. The downside is that they are not open on weekends. Sometimes you feel like a number at the other locations. Wait times are longer at other locations.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

Haven't received it yet

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

As a center of excellence, RMA does not generally perform multiple embryo transfers.

What specific things went wrong at RMA of New York?

Provided conflicting information

Describe the specific things that went wrong at RMA of New York.

At times, the orders the nurse provided over the wouldn't be consistent with what was written in the email

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2020 - 2022, Successful

10

Age 31 - 33

4 IUI

1 IVF

Donor Sperm

Tubal Blockage

European

Income $200K - $499K

Only Doc Seen

LGBTQ+

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr. Sekhon was extremely welcoming and respectful. As a same-sex female couple, she advised us on the ways in which other doctors may have overlooked potential issues in our care...She is very relatable, kind, funny, and compassionate. Although I did not get to see her at every visit, I trusted that she was making the best decisions for me in my care. There were times when I had hoped for more communication with her around certain issues rather than with her nurses, but I know her time can be limited...

Since RMA has several locations, I was able to go in for monitoring at the location that was convenient for me...one downside was that the anesthesiologist that does all the egg retrievals is an out-of-network provider so I had to pay out-of-pocket for anesthesia and it was almost $1,000...well-organized, great with handling insurance, great history of success rates, LGBTQ+ competence, several locations...

How was your experience with Lucky Sekhon at RMA of New York?

Dr. Sekhon is an amazing provider. She is very relatable, kind, funny, and compassionate. Although I did not get to see her at every visit, I trusted that she was making the best decisions for me in my care. There were times when I had hoped for more communication with her around certain issues rather than with her nurses, but I know her time can be limited. Overall, I was so happy with the care I received from her.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

She will be up-front with all the options for you and realistic about outcomes. She is extremely knowledgeable and you should trust that she has your best interest in mind.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon treated us with respect and care from Day 1. She was always very real, and didn’t sugar-coat anything, yet she always delivered information in a way that was clear and caring. She shared with us her own experience with fertility treatment which made her feel so relatable and no different from us.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

I went through 4 medicated IUI cycles. The first cycle we used clomid and it was unsuccessful. The second cycle we used clomid again, and my body responded too well to the medication, so we chose to cancel the cycle rather than risk multiples. The last 3 cycles were done with letrozole and all resulted in negative pregnancy tests. Dr. Sekhon was able to get my insurance to provide coverage for IVF despite not completing 6 IUI cycles. We moved on to IVF and had a successful egg retrieval, freeze-all cycle, and frozen embryo transfer.

How competent was Lucky Sekhon at LGBTQ+ care?

Dr. Sekhon was extremely welcoming and respectful. As a same-sex female couple, she advised us on the ways in which other doctors may have overlooked potential issues in our care. Dr. Sekhon requested all diagnostic tests in the beginning, even though I had no known fertility issues, because she wanted to rule out any issues. It was great that she did that because she saved us time and money when an issue was discovered through diagnostic testing. Dr. Sekhon is also a big advocate of the LGBTQ community through her online presence where she brings to light issues that the LGBTQ community faces as it relates to fertility treatment.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kyra Fischer)

Kyra, and Dr. Sekhon’s nursing staff, are absolutely incredible. They are compassionate, responsive and thoughtful in their communication with patients.I always felt so taken care of by them.

Describe your experience with RMA of New York.

Some of their strengths include: well-organized, great with handling insurance, great history of success rates, LGBTQ+ competence, several locations. A weakness is that since the clinic is so large, it can sometimes feel like you’re just a number, so you should advocate for yourself when trying to establish your relationship with your care team.

Describe your experience with your monitoring appointments at RMA of New York.

Since RMA has several locations, I was able to go in for monitoring at the location that was convenient for me. There were times when I needed to change the time of my monitoring appointment, and the team was accommodating. For all monitoring appointments, things went smoothly. Some days I waited for a longer period of time than other days, but the wait was never too extreme.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

Thankfully, most was covered under insurance. I paid for co-pays for office visits, bloodwork, and ultrasounds. The one downside was that the anesthesiologist that does all the egg retrievals is an out-of-network provider so I had to pay out-of-pocket for anesthesia and it was almost $1,000.

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

Dr. Sekhon did not even discuss a multiple embryo transfer with us because of my age and the likelihood that a single transfer would be successful. I know she typically only does single transfers and discourages multiple.

How competent was RMA of New York at LGBTQ+ care?

They offer LGBTQ specific fertility events and have a whole section on their website related to working with the LGBTQ community. They also participate at local NYC-based Pride celebrations in June.

Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at RMA of New York.

We used a rather large donor sperm bank so the coordination between RMA and the bank was pretty seamless since they both knew what they were doing.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

LGBTQ+ Care

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

LGBTQ+ Care

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2022, 24 Eggs Frozen

10

8

Age 34

1 Egg Freezing

Accountant

Only Doc Seen

Strongly Recommends

Neutral

Successful

Review of

Lucky Sekhon RMA of New York

I was lucky to have Dr. Sekhon as my doctor through an egg freezing cycle. She was transparent, and explained things to me in a way that was easy to understand, and used examples which helped me manage my expectations. She made me feel like she was accessible throughout the entire process...was accessible, and talked me through the process with as much detail as I needed, even illustrating the process for me to visually understand the process and procedure.

With regards to the [RMA of New York] clinic staff they were generally good, with a friendly bedside manner. Check in was very easy and I was never waiting too long for my appointment. I wish I had known that the anesthesiologist was going to be an extra out of pocket cost (due anesthesiologist not taking insurance) when I had my initial consultation though.

How was your experience with Lucky Sekhon at RMA of New York?

I was lucky to have Dr. Sekhon as my doctor through an egg freezing cycle. She was transparent, and explained things to me in a way that was easy to understand, and used examples which helped me manage my expectations. She made me feel like she was accessible throughout the entire process.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Just remember that depending on the timing of your cycle, Dr. Sekhon may not be the one to perform the procedure, and might not be present at all monitoring appointments.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

I felt like Dr Sekhon was accessible, and talked me through the process with as much detail as I needed, even illustrating the process for me to visually understand the process and procedure.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

I had a fairly straight-forward procedure being done for egg freezing, therefore the approach was relatively straightforward. I appreciate that the medication order was prescribed for a quantity which allowed me to order the medications only once through my specialty pharmacy, rather than multiple orders which would have required additional costs. We started with monitoring every two to three days, and eventually increased to daily monitoring, to ensure we knew the right time to administer the trigger shot. All in all a fairly straightforward process and procedure.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Mauli Maniar, then Jennifer Needle)

The fertility care coordinator changed during my course of treatment. It would have been good to get an email to transition the care coordinator.

Describe your experience with RMA of New York.

With regards to the clinic staff they were generally good, with a friendly bedside manner. Check in was very easy and I was never waiting too long for my appointment. I wish I had known that the anesthesiologist was going to be an extra out of pocket cost (due anesthesiologist not taking insurance) when I had my initial consultation though.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

A lot of my treatment was covered by insurance, however there were the following co-pays/out of pocket costs: - Specialist visit co-pays, for each visit, including each day of monitoring - Medication co-pays, for each 5 different types of medications - Anethesiologist fee, as they did not take insurance. $950 was the rate when I had my procedure. -

What specific things went wrong at RMA of New York?

Lost or damaged samples

Describe the specific things that went wrong at RMA of New York.

There was a day where there were a couple of administrative mistakes at the clinic; where my scan was displaying a different patient name after my first ultrasound, and I had to provide a urine sample twice because the first sample had accidentally been discarded.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

8

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2022, Successful

10

Age 32

Male Factor

European

Ashkenazi Jewish

Income $200K - $499K

Marketer or PR

2nd of 2 Docs

3 IUI With Other Docs

1 IVF With Other Docs

Donor Sperm

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr. Sekhon is an incredibly knowledgeable, caring, non-judgmental, intelligent and trustworthy doctor. She tailors treatment to the individual and does not believe in a one-size-fits-all treatment plan. I felt seen and heard by Dr. Sekhon, and she also made sure to make every effort to see me herself at each appointment...In advance of the transfer, she did a saline sonogram as a mock transfer...

[RMA of New York] Very organized. As an anxious patient, I appreciated that it was a well oiled machine and everyone was seen in the order in which they arrived during monitoring appointments. I also always knew what to expect from appointments. In addition to the IVF coordinator, the Financial Coordinator were extremely helpful to seek insurance clearance and explain all financial obligations. I also appreciated that RMA has multiple offices so you can be seen where it is easiest for you...

How was your experience with Lucky Sekhon at RMA of New York?

I will never see another fertility doctor. Dr. Sekhon is an incredibly knowledgeable, caring, non-judgmental, intelligent and trustworthy doctor. She tailors treatment to the individual and does not believe in a one-size-fits-all treatment plan. I felt seen and heard by Dr. Sekhon, and she also made sure to make every effort to see me herself at each appointment.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Don't wait for ~1 year before seeing her and discuss your family planning

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

I transferred to Dr. Sekhon's care after having a negative experience with another doctor and his team in the practice, and after hearing strong reviews from friends who were patients of Dr. Sekhon for various reasons. Dr. Sekhon listens and cares. She is non-judgmental and truly wants the best for her patients. I absolutely felt like I was treated as a human and not just a number with her, which is one of the main reasons I switched to her care.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

Before transferring to Dr. Sekhon's care, I did an egg retrieval cycle, 3 IUIs and 1 IVF transfer with 2 Day 3 embroys with Dr. Sandler. All IUI and IVF transfers under Dr. Sandler's care were unsuccessful. We were successful in our first transfer under Dr. Sekhon's care. In advance of the transfer, she did a saline sonogram as a mock transfer. I took estrogen and progesterone leading up and following the successful transfer. I should be weaning off the medication ~week 9.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jackie (nurse) and Rachel F (coordinator))

While we have only been under Dr. Sekhon's care for ~2 months, her team has proven to be effective and organized communicators with prompt response rates. They also took time to answer questions, no matter how repetitive, and showed compassion.

Describe your experience with RMA of New York.

Very organized. As an anxious patient, I appreciated that it was a well oiled machine and everyone was seen in the order in which they arrived during monitoring appointments. I also always knew what to expect from appointments. In addition to the IVF coordinator, the Financial Coordinator were extremely helpful to seek insurance clearance and explain all financial obligations. I also appreciated that RMA has multiple offices so you can be seen where it is easiest for you.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

I have good insurance. I don't remember the exact total specific to Dr. Sekhon's care vs. total care, but I am extremely grateful for my insurance and that RMA takes my insurance.

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

Dr. Sekhon felt good/positive about our grade 4AB embryo and did not recommend transferring more than 1 embryo at a time for my safety. We agreed, especially after a failed attempt at transferring 2 Day 3 embryos with Dr. Sandler.

What specific things went wrong at RMA of New York?

Failed to call with results
Failed to convey critical information

Describe the specific things that went wrong at RMA of New York.

Under Dr. Sandler's care, there were 2 critical errors made. 1.) after my IVF transfer with 2 Day 3 embryos, I was instructed to stop taking all my medication a day before my pregnancy test. It took me showing up and asking to speak to ANY nurse because no one on his team was in that day to find out about this error because my gut (I lacked some knowledge at this time) told me that was wrong. I emailed and called about it after, and never heard back from anyone regarding the matter. 2.) Half my eggs were unfrozen instead of all to make embryos without clear explanation. After we got the call that 8 of 9 of my eggs could be fertilized, we heard nothing all week. I kept calling in to ask for status updates of our embryos and it would sometimes take a full day to get a call back. Our embryos were fertilized on a Saturday and by the next Friday I finally heard that only 1 embryo made it to Day 5.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2021 - 2022, Successful

10

Age 33 - 34

3 IUI

1 IVF

South Asian

Income $200K - $499K

Marketer or PR

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr. Sekhon is a wonderful doctor. She is thorough in her explanation of the process and what to expect. She is patient and always willing to explain or repeat anything that may be confusing. Additionally, she is highly responsive via email...[she] showed a strong preference to single embryo transfer and advised why she could not do a multiple embryo transfer...[she] adjusted my medication / treatment strategy based on my bloodwork and reactions

[RMA of New York's] strength is the resourcing and system it has set up. there is a good amount of automation and attention to detail where it really matters (blood work names, samples etc). Weaknesses of the clinic is sometime you the patient were required to call and follow up in case there was a miss on update or scheduling miss. The finance department got a little confusing to align with to best understand how my insurance aligned with the procedures.

How was your experience with Lucky Sekhon at RMA of New York?

Dr. Sekhon is a wonderful doctor. She is thorough in her explanation of the process and what to expect. She is patient and always willing to explain or repeat anything that may be confusing. Additionally, she is highly responsive via email, thus always there for her patients

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Don't be afraid to ask questions! Dr. Sekhon is always open to discussing and providing her professional opinion

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon is phenomenal! she truly cares about her patients, she never rushes and always takes the time to answer even the simplest or repeat of questions! She takes the time to get to know her patients

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

Dr. Sekhon adjusted my medication / treatment strategy based on my bloodwork and reactions.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Rachel Freundlich )

Fertility Care Coordinator is very thorough she would call and follow up with exact details of what the next steps were. She was also very responsive via email to any questions i had

Describe your experience with RMA of New York.

The clinics strength is the resourcing and system it has set up. there is a good amount of automation and attention to detail where it really matters (blood work names, samples etc). Weaknesses of the clinic is sometime you the patient were required to call and follow up in case there was a miss on update or scheduling miss. The finance department got a little confusing to align with to best understand how my insurance aligned with the procedures.

Describe your experience with your monitoring appointments at RMA of New York.

Monitoring appointments were early in the morning - but you were able to set a preference - something the clinic really respected! the waiting room was full but the wait time was very short - patients were in and out at an acceptable amount of time.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

costs were upfront outlined and coordinated with my employers insurance coverage

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

Dr. Sekhon showed a strong preference to single embryo transfer and advised why she could not do a multiple embryo transfer

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2021 - 2022, Successful

10

Age 40 - 41

1 IVF

Black or African-American

Income $100K - $199K

Operations

Only Doc Seen

Donor Sperm

LGBTQ+

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

We are truly grateful for our experience with Dr. Sekhon. Even in having tough conversations...her bedside manner was warm, genuine and considerate. It was a beautiful experience to feel so understood and cared for throughout our journey. Dr. Sekhon also has a wonderful energy about her that makes you feel safe in what is a very vulnerable process. We would, without a doubt, recommend her to anyone considering the IVF process.

RMS of NY has a very well organized office. We never waited long for our scheduled appointments, which is always a plus. Both the administrative office and nurses communicate very well and consistently; pre and post visit. The only suggestion I would have is for the clinic to revisit the Co-IVF contract, to ensure there is a version for same sex couples, that correctly specify the patient/recipient of egg.

How was your experience with Lucky Sekhon at RMA of New York?

We are truly grateful for our experience with Dr. Sekhon. Even in having tough conversations (my partner and I are both in advanced maternal stages), her bedside manner was warm, genuine and considerate. It was a beautiful experience to feel so understood and cared for throughout our journey. Dr. Sekhon also has a wonderful energy about her that makes you feel safe in what is a very vulnerable process. We would, without a doubt, recommend her to anyone considering the IVF process.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

To not be afraid to ask any questions, even if they seem silly. There is no judgement from Dr. Sekohn in trying to understand certain aspects of the process and she makes herself available to ensure you have the information you need to take the next step and/or make the best decision for yourself.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

We were undergoing a Co-IVF process and it felt good not having to explain what we were doing each time we had a visit. We felt seen, heard and understood at every appointment. We understand that Doctors see a number of patients/couples throughout the day, but it never felt that way. It always felt like Dr. Sekhon truly knew us and was rooting for our journey.

Describe your experience with the nursing staff at RMA of New York.

The nursing staff has created a well oiled machine, but even in their ability to be fast in their process, they still take the time to be warm and kind each visit.

Describe your experience with RMA of New York.

RMS of NY has a very well organized office. We never waited long for our scheduled appointments, which is always a plus. Both the administrative office and nurses communicate very well and consistently; pre and post visit. The only suggestion I would have is for the clinic to revisit the Co-IVF contract, to ensure there is a version for same sex couples, that correctly specify the patient/recipient of egg.

Describe your experience with your monitoring appointments at RMA of New York.

Monitoring went smoothly, as we were seen at our appointment time without any delay.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

Co-IVF is unfortunately not covered by insurance, even at advanced maternal stage, so we had to pay for most services out of pocket, but were told about WinFertility and worked with that program.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

LGBTQ+ Care

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

LGBTQ+ Care

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2020 - 2022, Successful

10

Age 32 - 34

2 IVF

2 Embryo Freezing

European

Income $200K - $499K

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr Sekhon's warm, yet direct approach immediately made me trust her. During times of disappointment (a less successful egg retrieval than anticipated) she called me personally to check in and talk about next steps. She's incredibly knowledgable about the process to conceive, but also about health in general, and always made me feel safe to ask any and all questions... I didn't realize how open she was to engaging directly with patients frequently until a bit later in my journey. The few emails and phone calls we had (off the regular appointment cycle) really made me feel individually cared for (while recognizing she likely has tons of patients and a busy schedule!)...

Most monitoring appts [at RMA of New York] were very convenient -- I could go to the clinic closest to my home...It was generally easy to get an appt at a time that worked for me. They ran late 50% of the time...Coordinating messages from the phone staff to nurses, and playing phone tag, can sometimes be a pain, but they always get back to you. I always tried to be able to answer my phone when they called -- so that's an inconvenience but an understandable one!...

How was your experience with Lucky Sekhon at RMA of New York?

Dr. Sekhon is warm, kind, direct, and knowledgable. She easily explained every part of the IVF process in a way I could understand (as someone who was brand new to all of this), and her empathetic yet directive approach made me trust her immediately. At decision points along the way, she laid out options and explained the multiple sides of things, providing guidance for my own decision-making. Her personal touches – phone calls during times of disappointment, emails about specific anxieties I had, and her bedside manner at appointments – made me feel safe, cared for, and confident in the team leading me through a challenging, complicated, miraculous journey.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

If you've got questions and want to connect with her directly – reach out! I didn't realize how open she was to engaging directly with patients frequently until a bit later in my journey. The few emails and phone calls we had (off the regular appointment cycle) really made me feel individually cared for (while recognizing she likely has tons of patients and a busy schedule!).

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr Sekhon's warm, yet direct approach immediately made me trust her. During times of disappointment (a less successful egg retrieval than anticipated) she called me personally to check in and talk about next steps. She's incredibly knowledgable about the process to conceive, but also about health in general, and always made me feel safe to ask any and all questions. Beyond Dr. Sekhon, her nurses and the staff at RMA were incredibly attentive.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

For ERs: gonal, cetrotide, menopur, lupron/hcg trigger. I had a solid amount of follicles, so we focused on slow and steady growth. All of my follicles produced eggs that could be retrieved! For transfer: medicated cycle (but without birth control), estradoil, pio, synthroid, baby aspirin, lovenox.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)

Jennifer Needle, Julia, Jackie were all amazing!

Describe your experience with RMA of New York.

Coordinating messages from the phone staff to nurses, and playing phone tag, can sometimes be a pain, but they always get back to you. I always tried to be able to answer my phone when they called -- so that's an inconvenience but an understandable one!

Describe your experience with your monitoring appointments at RMA of New York.

Most monitoring appts were very convenient -- I could go to the clinic closest to my home. Sometimes I'd need to go to offices that were farther away so that I could be seen by Dr Sekhon or on a weekend, but that's just a part of the process. It was generally easy to get an appt at a time that worked for me. They ran late 50% of the time.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

We did 2 egg retrievals, 2 rounds of PGT-A/M testing, and 1 transfer. The cost for 1 ER + testing + transfer was around 20K. The additional retrieval + testing was around 15K.

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

We didn't discuss but since this was my first transfer and I do not struggle with infertility, I assume that's why we went with single!

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2021 - 2022, Successful

10

Age 38 - 39

2 IVF

South Asian

Income $500K+

Entrepreneur

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

She [Dr. Sekhon] explained everything with lots of detail, and made herself available over email, which I really appreciated as I had many questions. If it wasn't for our initial consult and the way I felt after speaking with her (I really saw myself in her), I might not have moved forward. From the transfer through every checkup, she's been so compassionate and supportive, always explaining things to be and giving me the space to share where I'm at....

loved the diversity of the staff [at RMA of New York]. clinic environment was great. they weren't always clear when they were running behind schedule, which was annoying... If I wasn't organized, I would have run out of meds several times throughout the course of my time with RMA. The first time I ordered meds there was a mistake as well, and it was only resolved once I caught it - that caused stress early on...

How was your experience with Lucky Sekhon at RMA of New York?

Dr. Sekhon is a star doctor, at least in my experience. She explained everything with lots of detail, and made herself available over email, which I really appreciated as I had many questions. If it wasn't for our initial consult and the way I felt after speaking with her (I really saw myself in her), I might not have moved forward. From the transfer through every checkup, she's been so compassionate and supportive, always explaining things to be and giving me the space to share where I'm at.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Ask lots and lots of questions and make sure you feel held and confident after your initial consult.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon is amazing. She is compassionate and a great listener. I always felt so safe and confident in her presence. She literally MADE my experience.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

the first protocol for egg retrieval resulted in over stimulation I believe - my retrieval recovery was painful - I had lots of eggs retrieved (18) and only one healthy embryo (two had to be tested twice - thawed twice - they later came back normal but Dr. Sekhon suggested we repeat the cycle to get more embryos. Second round I believe medication doses changed, were slightly lowered so as not to over stimulate me. Second round we had 14 eggs, 2 embryos.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)

I had a few nurses who worked with Dr. Sekhon. Most of my exchanges were lovely. There was one nurse who felt a little less compassionate. Jennifer was great at responding to my many many questions. One area where she could improve is in her management of medications. If I wasn't organized, I would have run out of meds several times throughout the course of my time with RMA. The first time I ordered meds there was a mistake as well, and it was only resolved once I caught it - that caused stress early on.

Describe your experience with RMA of New York.

loved RMA. loved the diversity of the staff. clinic environment was great. they weren't always clear when they were running behind schedule, which was annoying. loved RMA. loved the diversity of the staff. clinic environment was great. they weren't always clear when they were running behind schedule, which was annoying.

Describe your experience with your monitoring appointments at RMA of New York.

it was organized and relatively on time.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

i don't remember

What specific things went wrong at RMA of New York?

Failed to call in prescriptions to pharmacy
Provided conflicting information

Describe the specific things that went wrong at RMA of New York.

one time I was sent the wrong dosage of estrogen, was told to take 3x day vs 2x. I had to call to double check. I also had an issue with ordering my meds the first time I made the order - some items were missing from my initial prescription which I only found out about after speaking with the pharmacy.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2021 - 2022, Successful

10

Age 31 - 32

1 IUI

Black or African-American

Income $100K - $199K

Entrepreneur

Only Doc Seen

Donor Sperm

LGBTQ+

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

From the consultation to my very last appointment with her, she [Dr. Sekhon] was engaged and listened to any concerns I had and she was supportive by asking me important questions each time I saw her. I definitely felt like I was guided through this process, which I know is not the experience of many Black women or LGBTQ+ patients, which I identify as, so it was important for me to have Dr. Sekhon take the care that she did with me and my partner as we discussed options and ultimately went through the IUI procedure.

I think my overall experience with the nursing staff [at RMA of NY] and other coordinators was excellent; however, there was some miscommunication when it came down to me obtaining the prescription for the Ovidrel...Depending on which office you're going to, it can be a bit of a commute, especially for the monitoring hours appointments, which usually take place between 7am-9am, sometimes earlier.

How was your experience with Lucky Sekhon at RMA of New York?

I think Dr. Sekhon definitely showed compassion and genuine excitement for me and my partner to embark on this journey to having a baby. I felt like she did everything in her power to assist us in getting pregnant, including moving up the IUI date after one of my appointments.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

I would say that it is a tiring but enjoyable experience. There are a lot of early mornings, so I would suggest getting accustomed to having appointments between 7am-9am, sometimes earlier depending on the appointment. I would also just keep in mind that you may not always see Dr. Sekhon for your appointments.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon is an amazing doctor! From the consultation to my very last appointment with her, she was engaged and listened to any concerns I had and she was supportive by asking me important questions each time I saw her. I definitely felt like I was guided through this process, which I know is not the experience of many Black women or LGBTQ+ patients, which I identify as, so it was important for me to have Dr. Sekhon take the care that she did with me and my partner as we discussed options and ultimately went through the IUI procedure.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

Leading up to the IUI, Dr. Sekhon prescribed an Ovidrel injection that was given to me on the day before the IUI. My IUI was actually moved up 24 hours after an ultrasound. I'm not quite sure of the technical definition or reasoning, but in laymen's terms, it seemed that my egg was ready to be fertilized and moving the procedure up a day would potentially increase the chances of me getting pregnant.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Melissa Moro)

I think my overall experience with the nursing staff and other coordinators was excellent; however, there was some miscommunication when it came down to me obtaining the prescription for the Ovidrel. The situation played out poorly. I wasn't initially informed that the prescription had been sent to a certain pharmacy until a nurse called and told me just a few days before I would need to obtain the Ovidrel and bring it to my next appointment. I was a bit frantic after that phone call because my insurance wouldn't cover the prescription so I had to pay $200 out of pocket. Before I paid out of pocket, there was a lot of back and forth about sending the prescription to a different pharmacy from the nurses so eventually I was able to get the prescription from a pharmacy in Hoboken. Ultimately, it was a lot of miscommunication.

Describe your experience with RMA of New York.

Depending on which office you're going to, it can be a bit of a commute, especially for the monitoring hours appointments, which usually take place between 7am-9am, sometimes earlier. I drove to most of my appointments at the Madison office, which for someone who lives in NJ costs tolls, but to the appointments at the Broadway office, I was able to take the PATH train and walk about 10-12 minutes. I'm not sure if this is a weakness, but the commute early in the morning was the hardest thing for us.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

During this process, I only had to pay for transportation to and from the clinic, and the Ovidrel, which wasn't covered by my insurance. Otherwise, I didn't have any other out of pocket expenses.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

LGBTQ+ Care

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

LGBTQ+ Care

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2021 - 2022, Successful

10

Age 32 - 33

3 IUI

1 IVF

Male Factor

PCOS

East Asian

Income $200K - $499K

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr. Sekhon made the time to listen and made us feel like our input matter, while she provided professional and helpful advice. It seemed as if she was always on top of our case, making necessary and timely changes to our treatment and advocating for next moves that felt best aligned with our interests....She was on top of our situation and advocated for us within the clinic so that we were prepped and ready for an IVF cycle before the window closed for the year.

RMA operates as a whole team in order to provide the most convenience and availability to patients, and this means that you will often be working with nurses and other RMA doctors. But Dr. Sekhon was always the one who looked at my numbers and communicated the next steps so it still felt like a dedicated patient experience....nursing staff was friendly, clearly communicated next steps and were very helpful in answering any questions I may had

How was your experience with Lucky Sekhon at RMA of New York?

My ob-gyn recommended Dr. Sekhon, and my husband and I were very glad we went to see her and felt we were in good hands since the initial consult. Being new to the whole process, I was honestly a little overwhelmed at first, but Dr. Sekhon was professional and educational about what our treatment would look like and took the time to clearly explain the process and plan. She never tried to push the plan, which we appreciated. During our journey, our situation had changed, and Dr. Sekhon quickly realized we needed a change in plan. She was on top of our situation and advocated for us within the clinic so that we were prepped and ready for an IVF cycle before the window closed for the year. After a successful IVF cycle, Dr. Sekhon was patient with answering MANY of my questions about pregnancy. Overall, my husband and I thought Dr. Sekhon was trustworthy and dependable, and we are highly satisfied!

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

We would tell a prospective patient to manage their expectations around how much they will be working directly with their primary RMA doctor. We understand that RMA operates as a whole team in order to provide the most convenience and availability to patients, and this means that you will often be working with nurses and other RMA doctors. But Dr. Sekhon was always the one who looked at my numbers and communicated the next steps so it still felt like a dedicated patient experience.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon made the time to listen and made us feel like our input matter, while she provided professional and helpful advice. It seemed as if she was always on top of our case, making necessary and timely changes to our treatment and advocating for next moves that felt best aligned with our interests.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

Dr. Sekhon recommended that we start with three rounds of IUI (only three because the success rate really drops after that) and then re-evaluate for IVF if unsuccessful. During IUI, I took Letrozole for a few days pre-ovulation then had an Ovidrel shot to trigger ovulation. The IUI rounds were unsuccessful, and along the way, we also saw that the sperm analysis was not ideal, so my husband consulted with Dr. Barhama, a urologist with RMA. We then began an IVF cycle using Gonal/F, Menopur, and Cerotide to prepare for retrieval (grow as many eggs) and the Lupron trigger shot right before retrieval. During the transfer cycle, I took Estrace and Progesterone in oil to prepare my uterine lining. I continued these medications after the transfer and also into my pregnancy.

Describe your experience with the nursing staff at RMA of New York.

The nursing staff was friendly, clearly communicated next steps and were very helpful in answering any questions I may had. Special callout to Nurse Jackie! She always seemed to be listening to my questions/concerns and was compassionate to my situation.

Describe your experience with RMA of New York.

Strengths - organized, convenient locations in NYC, all staff are courteous and professional. Weaknesses - sometimes we didn't get our requested appointment times or didn't get a communication at all and needed to call the office the morning of.

Describe your experience with your monitoring appointments at RMA of New York.

We got our requested appointment times and waits were minimal. We typically were able to see Dr. Sekhon (but not always).

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

Both our IUI and IVF cycles were most covered by our insurance. Some things during the IVF process were not covered such as the anesthesiologist and lab testing.

What specific things went wrong at RMA of New York?

Lost appointments

Describe the specific things that went wrong at RMA of New York.

We just didn't receive appointment time confirmations once or twice.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2020 - 2022, Successful

10

Age 36 - 38

3 IVF

European

Income $500K+

Business Executive

Only Doc Seen

Donor Sperm

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr. Sekhon is an excellent communicator, obviously an expert (always brought data and insight to our conversations), and she is funny and approachable as well...Dr. Sekhon listened carefully whenever I reported any symptoms or reactions to medications and adjusted accordingly...available over email all the time and always made me feel valued and informed...

Jennifer was my primary care coordinator [at RMA of New York] and was also with me through 2 years of treatment. She was extremely responsive, great communicator, really knowledgeable and a wonderful support...RMA is a big machine that functions extremely efficiently...you might not always see your primary doctor but you will always be able to accommodate your schedule. I often went to monitoring appointments as early as 6:45 AM to accommodate my work schedule...

How was your experience with Lucky Sekhon at RMA of New York?

Dr. Sekhon is an excellent communicator, obviously an expert (always brought data and insight to our conversations), and she is funny and approachable as well. She's obviously very passionate about serving her community of patients and was super available over email whenever I had questions about anything. Dr. Sekhon listened carefully whenever I reported any symptoms or reactions to medications and adjusted accordingly. I've already recommended her to two other friends who are patients of hers now as well. I'm very fortunate that she has been my doctor. My experience with Dr. Sekhon and her team was great.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Don't be afraid to ask questions and to clarify! Dr. Sekhon is very patient and knowledgable but she can't know what you are thinking or worrying about unless you tell her.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon and her nurse team (Jennifer was great as well) were with me through the two years of cycles that we managed. They counseled me, were available over email all the time and always made me feel valued and informed.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

The protocol varied for egg retrieval versus embryo transfer. For the transfer (which was successful on the first try - amazing), I was placed on progesterone (injected) and estrogen (pills twice a day). After the transfer, Dr. Sekhon needed to increase my progesterone and added progesterone pills (vaginal) and increased estrogen to 3x a day. Obviously, I've been extremely fortunate so far and the transfer has resulted in an active pregnancy (nearing the end of my first trimester).

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)

Jennifer was my primary care coordinator and was also with me through 2 years of treatment. She was extremely responsive, great communicator, really knowledgeable and a wonderful support.

Describe your experience with RMA of New York.

RMA is a big machine that functions extremely efficiently. It's staffed with excellent doctors and nurses and you always feel you have some of the best working on your procedures. Please know that because of working hours, etc., if you have a more demanding job that is less flexible, that means that you might not always see your primary doctor but you will always be able to accommodate your schedule. I often went to monitoring appointments as early as 6:45 AM to accommodate my work schedule and it was so refreshing to be able to do that and have that level of flexibility. It also meant that i didn't have to explain any absences or tell anyone at work unless I chose to do so. Big staff and big operation but great people.

Describe your experience with your monitoring appointments at RMA of New York.

This was an efficient, well-oiled machine and was extremely accommodating to my personal work schedule.

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

Given the lack of any known fertility issues, Dr. Sekhon felt a single embryo transfer would be fine and she was correct.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2018 - 2022, Successful

10

9

Age 34 - 38

4 IVF

Diminished Ovarian Reserve

Unexplained

Ashkenazi Jewish

Income $200K - $499K

Teacher

2nd of 2 Docs

5 IUI With Other Docs

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

I did not get much face-time with her [Dr. Lucky Sekhon] but I knew she was looking out for me at watching over me. We would email and touch base over the phone when necessary. We always touched base to discuss next steps/game plan and she was always VERY VERY honest with me, which I appreciate more than anything else...she won’t hold back with her professional assessment. Sometimes it is not what you want to hear but it is why I respected and trusted her.

I generally attended RMA Brooklyn. That said, RMA is highly organized and do an amazing job of caring for each and every patient given the size of the practice. In terms of weaknesses, at times you could feel like a cog in the wheel but I preferred location and efficiency (and results, of course) over needing a boutique experience.

How was your experience with Lucky Sekhon at RMA of New York?

Dr. Sekhon is honest and will give it to you straight. In my opinion, that is invaluable when entering infertility treatments and all of the unknown. We always adjust course if it felt like things weren’t working and she listened to me if I had concerns/frustrations. Even though I didn’t see her as much as I would have like due to going to the BK office most frequently, I trusted her implicitly, which is why I worked with her for both of my pregnancies.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

When you are struggling with infertility you want someone who will be both positive and honest. Dr. Sekhon is both but she won’t hold back with her professional assessment. Sometimes it is not what you want to hear but it is why I respected and trusted her.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

When you go to RMA it can feel a bit like a factory (they are busy but very efficient). That said, they get to know you and care for you. Dr. Sekhon was at the Downtown office and I almost always went to the Brooklyn office so I did not get much face-time with her but I knew she was looking out for me at watching over me. We would email and touch base over the phone when necessary. We always touched base to discuss next steps/game plan and she was always VERY VERY honest with me, which I appreciate more than anything else.

Describe your experience with RMA of New York.

I generally attended RMA Brooklyn. That said, RMA is highly organized and do an amazing job of caring for each and every patient given the size of the practice. In terms of weaknesses, at times you could feel like a cog in the wheel but I preferred location and efficiency (and results, of course) over needing a boutique experience.

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

There is more inherent risk with carrying multiples, which is why they transfer single embryos.

What specific things went wrong at RMA of New York?

Lost or damaged samples

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2022, Successful

10

Age 30

1 IVF

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

She [Dr. Sekhon] is so compassionate about what she does while also explaining everything that’s going to happen step by step...She remembered details about my medical history from previous emails...excellent bed side manor and has explained everything to both my husband and I with patience. She always answered all of our questions thoroughly and made me feel comfortable and secure when starting this process which was very intimidating to me...

Julia Difranza [nurse at RMA of New York] answered all my questions and always answered my emails right away...Everyone was so professional and when I called they got my message through right away. Everyone was also very thorough and organized and helped whenever needed. There aren’t many medical offices where you feel like a priority and not an inconvenience...

How was your experience with Lucky Sekhon at RMA of New York?

Dr. Sekhon has excellent bed side manor and has explained everything to both my husband and I with patience. She always answered all of our questions thoroughly and made me feel comfortable and secure when starting this process which was very intimidating to me.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

I don’t have any advice but to please never change!

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

As an ultrasound tech I have worked with so many doctors that make it very difficult to trust someone truly in this for patient care. I have driven an hour and half from a different state because I was referred to Dr. Sekhon by another doctor. She is so compassionate about what she does while also explaining everything that’s going to happen step by step. This is a hard journey to go through also while I am grieving the loss of my mother and she remembered that on my first appointment. She remembered details about my medical history from previous emails and I was so lucky to have her as my Dr.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

From my first transfer to second transfer we changed to progesterone in oil instead of suppository and I started taking a thyroid supplement which worked

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jackie and Julia )

Julia Difranza answered all my questions and always answered my emails right away. I’m just as grateful for the nurses as I am for the Dr.

Describe your experience with RMA of New York.

Everyone was so professional and when I called they got my message through right away. Everyone was also very thorough and organized and helped whenever needed. There aren’t many medical offices where you feel like a priority and not an inconvenience

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

My treatment was covered besides my copays which comes to about $1000, my PGT testing also out of pocket

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

No comment

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Eastside

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2019 - 2021, Successful

10

8

Age 37 - 39

4 IUI

4 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Recurrent Pregnancy Loss

Unexplained

European

East Asian

Income $100K - $199K

Teacher

Only Doc Seen

Donor Sperm

LGBTQ+

Strongly Recommends

Neutral

Successful

Review of

Lucky Sekhon RMA of New York

Dr. Sekhon is warm, direct, and very knowledgeable. I had multiple challenges in achieving a viable pregnancy, and I appreciated how she always referenced the science, data, and studies to inform decision-making in my care. As a patient, I felt informed and empowered to make the decisions. She was patient and persistent in my case, trying varying protocols, and I'm extremely happy that I'm now pregnant

Due to the size of the [RMA of New York] practice, I felt like I could always get an appointment when I needed, but sometimes it was very impersonal due to interacting with staff or providers who didn't know me or my case...I had several nurses as primary point of contact during my several years of fertility treatments. Our contact was mostly over the phone

How was your experience with Lucky Sekhon at RMA of New York?

Dr. Sekhon is warm, direct, and very knowledgeable. I had multiple challenges in achieving a viable pregnancy, and I appreciated how she always referenced the science, data, and studies to inform decision-making in my care. As a patient, I felt informed and empowered to make the decisions. She was patient and persistent in my case, trying varying protocols, and I'm extremely happy that I'm now pregnant!

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Try to arrange your schedule to see her in person. Ask the nurses to schedule your appointments on the days when she's monitoring as much as possible. That in person contact is invaluable.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon was always warm, personable and attentive to my case in person. RMA of New York is a large group practice with multiple locations, and I wasn't always able to do my monitoring appointments at the location she was working at, so on days I saw different doctors I felt more like number.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

IUI with clomid. IVF. Co-IVF when my eggs were not producing viable embryos. Polypectomy prior to starting FET. Lupron prior to IVF after unsuccessful frozen embryo transfers.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie, then Julia)

I had several nurses as primary point of contact during my several years of fertility treatments. Our contact was mostly over the phone. Connie and I built a rapport over time, but later I believe Julia took over for her, though I wasn't directly informed of the change. At times other nurses covered for them. It's hard to build a connection with just brief phone calls. I did have a consistent and positive relationship with Jennifer, the IVF Coordinator. She was warm, responsive and compassionate.

Describe your experience with RMA of New York.

Fertility treatment was the most intensive medical experience I've ever gone through, with frequent appointments. Before embarking on it, I didn't realize how many different staff and doctors I would interact with in a large group practice with multiple locations. Due to the size of the practice, I felt like I could always get an appointment when I needed, but sometimes it was very impersonal due to interacting with staff or providers who didn't know me or my case.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

LGBTQ+ Care

Trustworthiness

Compassion

Explained risks

Adaptability

8

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

LGBTQ+ Care

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2020 - 2021, Successful

9

10

Age 35 - 36

2 IUI

2 IVF

European

Income $200K - $499K

Only Doc Seen

Fertility Medications With Other Docs

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr Sekhon was very respectful and friendly. She was great about explaining everything along the way in very understandable language. She was encouraging but honest. I appreciated how she connected with me as a patient...very down to earth and easy to feel comfortable around. We did two IUIs with her and two IVF cycles, each with their own retrievals. She was good about setting expectations while also providing a lot of positivity and hope...

It [RMA of New York] runs like a well oiled machine--very efficient and quick communication. I liked that but other people might prefer smaller, more intimate doctors offices. I like that they had multiple office locations as well...Appts were early morning, before work, which was very convenient...minor communication mishaps that were always quickly cleared up when I followed up...

How was your experience with Lucky Sekhon at RMA of New York?

I felt like I was in good hands with Dr. Sekhon. She had already treated a friend who had success so I had confidence in her. She is very down to earth and easy to feel comfortable around. We did two IUIs with her and two IVF cycles, each with their own retrievals. She was good about setting expectations while also providing a lot of positivity and hope.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

Even if another location is closer, it's best to try to do all appts you can in the Soho office with her. For my first cycle, I went to the Brooklyn office a lot out of convenience but realized for my second cycle that I wanted more face time with the doctor making all the decisions, so started going to Soho instead. I felt it made a difference for me personally.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Though RMA runs almost like a machine, I still felt that almost everyone I interacted with was warm. Dr Sekhon was very respectful and friendly. She was great about explaining everything along the way in very understandable language. She was encouraging but honest. I appreciated how she connected with me as a patient.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

After getting only five eggs and one normal embryo (which didn't implant) she changed the injection medications and doses a bit. The second cycle yielded eleven eggs but still only one normal embryo, which fortunately did implant.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie)

Connie often sounded impatient to me. I never loved her tone. Other nurses that called were always WAY more friendly than she was. She was still helpful, responsive and informative though.

Describe your experience with RMA of New York.

RMA is a baby factory. It runs like a well oiled machine--very efficient and quick communication. I liked that but other people might prefer smaller, more intimate doctors offices. I like that they had multiple office locations as well.

Describe your experience with your monitoring appointments at RMA of New York.

Appts were early morning, before work, which was very convenient. It was super efficient and they did a great job timing visits so only a few people were waiting in the office at once, for covid safety.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

After insurance, I paid about $5,500 per IVF cycle, including retrieval and transfer.

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

We only had one normal embryo each cycle

What specific things went wrong at RMA of New York?

Failed to call in prescriptions to pharmacy
Provided conflicting information

Describe the specific things that went wrong at RMA of New York.

There were minor communication mishaps that were always quickly cleared up when I followed up. They did forget to call in a very important injection that I had to take at a certain time the day before the IVF retrieval, so that caused some stress to get it last minute, but worked out fine in the end.

9

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2021, 30 Eggs Frozen

10

Age 30

1 Egg Freezing

PCOS

Ashkenazi Jewish

Income $200K - $499K

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

Dr. Sekhon is very knowledgeable about all aspects of egg freezing, but also very approachable and was able to put me at ease several times...I felt informed about all aspects of the process...I did not see Dr. Sekhon every time, but I was always most comfortable when I could see her and she was always transparent about which office she would be in for upcoming days so I could try to see her...

Jennifer [nurse at RMA of New York] was very helpful in answering all of my questions in advance of starting injections, which included reviewing medications, deciding on timing, scheduling appointments, etc. During my cycle, I received calls from several nurses, but all were organized and gave clear directions...The office is busy and the staff are managing lots of cases, but this didn't detract from my positive experience, and I always felt that whoever I was talking to was well-informed of my details and were able to answer any questions I had.

How was your experience with Lucky Sekhon at RMA of New York?

I had a great experience as Dr. Sekhon's patient. Dr. Sekhon is very knowledgeable about all aspects of egg freezing, but also very approachable and was able to put me at ease several times. My experience was completely in line with what Dr. Sekhon outlined at my initial consultation, and I felt informed about all aspects of the process. I would highly recommend egg freezing in general to any of my friends, and I feel my positive experience was in large part due to being in Dr. Sekhon's care.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon put me at ease and was patient in answering all questions throughout the process. I consistently felt that Dr. Sekhon was patient and thorough in all of her interactions with me. Because of the nature of the monitoring appointments, I did not see Dr. Sekhon every time, but I was always most comfortable when I could see her and she was always transparent about which office she would be in for upcoming days so I could try to see her.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

Antagonist protocol with dual trigger

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)

Jennifer was very helpful in answering all of my questions in advance of starting injections, which included reviewing medications, deciding on timing, scheduling appointments, etc. During my cycle, I received calls from several nurses, but all were organized and gave clear directions.

Describe your experience with RMA of New York.

I chose RMA because of the doctors there and its reputation, and I had an overall positive experience. The office is busy and the staff are managing lots of cases, but this didn't detract from my positive experience, and I always felt that whoever I was talking to was well-informed of my details and were able to answer any questions I had.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

Egg freezing is covered by my employer in full after meeting my out-of-pocket max ($1500) so my expenses were minimal relative to the total cost.

Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.

N/A

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

2021, Successful

10

9

Age 32

1 IVF

South Asian

Income $200K - $499K

Operations

Only Doc Seen

Strongly Recommends

Successful

Review of

Lucky Sekhon RMA of New York

She [Dr. Sekhon] is clearly an expert in the field, but what sets her apart is that she is an excellent communicator. She is able to answer questions in a way the patient understands...She was easily accessible by email and phone...While there were some hiccups with the Nurse and the Clinic, I felt Dr. Sekhon made up for their shortcomings...She is has the perfect blend of experience and warmth while also being a superb communicator...

Not all of the doctors were alike at RMA [of New York], while I love my doctor Dr. Sekhon, I did not feel the other doctors had the same bed side manner...The clinic was not always helpful in coordinating care with Pharmacy. I had the most challenges with the RN assigned to my care...She was not aware of my specific treatment plan. For instance, initially she thought I was getting a IUI when I needed to be prepped for IVF. She corrected herself right away after I reminded her but overall it did not feel like she was present....

How was your experience with Lucky Sekhon at RMA of New York?

Dr. Sekhon is an excellent doctor. She is clearly an expert in the field, but what sets her apart is that she is an excellent communicator. She is able to answer questions in a way the patient understands. While there were some hiccups with the Nurse and the Clinic, I felt Dr. Sekhon made up for their shortcomings. She was easily accessible by email and phone. I highly recommend Dr. Sekhon as a doctor. She is has the perfect blend of experience and warmth while also being a superb communicator.

What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?

I would have liked to have all appointments with Dr. Sekhon.

During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?

Dr. Sekhon answered all of the questions I had in a very timely manner. She was also very kind in dealing with my numerous questions.

Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.

I had a standard IVF process, where I took medication in preparation for the egg retrieval, had egg retrieval and the next cycle had 5-day frozen embryo transplant.

Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie )

While Dr. Sekhon was amazing, I did not have the same experience with her Nurse, Connie. She was not aware of my specific treatment plan. For instance, initially she thought I was getting a IUI when I needed to be prepped for IVF. She corrected herself right away after I reminded her but overall it did not feel like she was present. She was the only who called with my blood results, and those calls felt very rushed. I did not often get to ask follow up questions (which was OK I guess because I emailed those to Dr. Sekhon and she got back to me within the same day (if not within hrs!))

Describe your experience with RMA of New York.

Strength: fast and convenient Weakness: I saw the medical assistance for blood draw the most, since they were in such a hurry the care did not feel personalized. I felt more like a factory (which I guess is the cost of being fast, but I wonder if there could be some balance because I spent more time with the medical assistants who drew my blood). Not all of the doctors were alike at RMA, while I love my doctor Dr. Sekhon, I did not feel the other doctors had the same bed side manner.

Describe the costs associated with your care under Lucky Sekhon at RMA of New York.

I paid for co-pays for each ultrasound/blood retrieval ($20/visit), anesthesia for egg retrieval, and co-pays for medication.

What specific things went wrong at RMA of New York?

Failed to call in prescriptions to pharmacy
Failed to call with results
Failed to inform you of changes in protocol
Provided conflicting information
Scheduled the wrong procedure

Describe the specific things that went wrong at RMA of New York.

The clinic was not always helpful in coordinating care with Pharmacy. I had the most challenges with the RN assigned to my care.

10

Doctor

Lucky Sekhon

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

9

Clinic

RMA of New York

NY - Downtown

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Lucky Sekhon RMA of New York

Lucky Sekhon

RMA of New York

Education

How Doctor Communicates

RMA of New York
Rated 8.3

83 patient reviews

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Lucky Sekhon

RMA of New York

Education

How Doctor Communicates

RMA of New YorkRated 8.3Strongly recommend: 67%Neutral: 17%Don't recommend: 17%8.3

83 patient reviews

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RMA of New York
Rated 8.3