Lucky Sekhon

RMA of New York

Rated 9.6
Strongly recommend: 91%Neutral: 5%Don't recommend: 3%9.6
91% strongly recommend
71 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Royal College of Surgeons (Ireland)
Residency
Mount Sinai
Fellowship
Mount Sinai

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Lucky Sekhon works in 2 offices at

RMA of New York
Rated 8.4
Strongly recommend: 67%Neutral: 16%Don't recommend: 17%8.4

Explore Clinic
NY - Downtown
594 Broadway
New York, NY 10012
NY - Mount Sinai
5 East 98th St
New York, NY 10029

71 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 31 - 33
4 IUI
1 IVF
Donor Sperm
Tubal Blockage
European
Income $200K - $499K
Only Doc Seen
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon was extremely welcoming and respectful. As a same-sex female couple, she advised us on the ways in which other doctors may have overlooked potential issues in our care...She is very relatable, kind, funny, and compassionate. Although I did not get to see her at every visit, I trusted that she was making the best decisions for me in my care. There were times when I had hoped for more communication with her around certain issues rather than with her nurses, but I know her time can be limited...
Since RMA has several locations, I was able to go in for monitoring at the location that was convenient for me...one downside was that the anesthesiologist that does all the egg retrievals is an out-of-network provider so I had to pay out-of-pocket for anesthesia and it was almost $1,000...well-organized, great with handling insurance, great history of success rates, LGBTQ+ competence, several locations...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is an amazing provider. She is very relatable, kind, funny, and compassionate. Although I did not get to see her at every visit, I trusted that she was making the best decisions for me in my care. There were times when I had hoped for more communication with her around certain issues rather than with her nurses, but I know her time can be limited. Overall, I was so happy with the care I received from her.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
She will be up-front with all the options for you and realistic about outcomes. She is extremely knowledgeable and you should trust that she has your best interest in mind.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon treated us with respect and care from Day 1. She was always very real, and didn’t sugar-coat anything, yet she always delivered information in a way that was clear and caring. She shared with us her own experience with fertility treatment which made her feel so relatable and no different from us.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
I went through 4 medicated IUI cycles. The first cycle we used clomid and it was unsuccessful. The second cycle we used clomid again, and my body responded too well to the medication, so we chose to cancel the cycle rather than risk multiples. The last 3 cycles were done with letrozole and all resulted in negative pregnancy tests. Dr. Sekhon was able to get my insurance to provide coverage for IVF despite not completing 6 IUI cycles. We moved on to IVF and had a successful egg retrieval, freeze-all cycle, and frozen embryo transfer.
How competent was Lucky Sekhon at LGBTQ care?
Dr. Sekhon was extremely welcoming and respectful. As a same-sex female couple, she advised us on the ways in which other doctors may have overlooked potential issues in our care. Dr. Sekhon requested all diagnostic tests in the beginning, even though I had no known fertility issues, because she wanted to rule out any issues. It was great that she did that because she saved us time and money when an issue was discovered through diagnostic testing. Dr. Sekhon is also a big advocate of the LGBTQ community through her online presence where she brings to light issues that the LGBTQ community faces as it relates to fertility treatment.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kyra Fischer)
Kyra, and Dr. Sekhon’s nursing staff, are absolutely incredible. They are compassionate, responsive and thoughtful in their communication with patients.I always felt so taken care of by them.
Describe your experience with RMA of New York.
Some of their strengths include: well-organized, great with handling insurance, great history of success rates, LGBTQ+ competence, several locations. A weakness is that since the clinic is so large, it can sometimes feel like you’re just a number, so you should advocate for yourself when trying to establish your relationship with your care team.
Describe your experience with your monitoring appointments at RMA of New York.
Since RMA has several locations, I was able to go in for monitoring at the location that was convenient for me. There were times when I needed to change the time of my monitoring appointment, and the team was accommodating. For all monitoring appointments, things went smoothly. Some days I waited for a longer period of time than other days, but the wait was never too extreme.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Thankfully, most was covered under insurance. I paid for co-pays for office visits, bloodwork, and ultrasounds. The one downside was that the anesthesiologist that does all the egg retrievals is an out-of-network provider so I had to pay out-of-pocket for anesthesia and it was almost $1,000.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Sekhon did not even discuss a multiple embryo transfer with us because of my age and the likelihood that a single transfer would be successful. I know she typically only does single transfers and discourages multiple.
How competent was RMA of New York at LGBTQ care?
They offer LGBTQ specific fertility events and have a whole section on their website related to working with the LGBTQ community. They also participate at local NYC-based Pride celebrations in June.
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at RMA of New York.
We used a rather large donor sperm bank so the coordination between RMA and the bank was pretty seamless since they both knew what they were doing.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 24 Eggs Frozen
NPS
10
NPS
8
Age 34
1 Egg Freezing
Accountant
Only Doc Seen
Strongly Recommends
Neutral
Successful
I was lucky to have Dr. Sekhon as my doctor through an egg freezing cycle. She was transparent, and explained things to me in a way that was easy to understand, and used examples which helped me manage my expectations. She made me feel like she was accessible throughout the entire process...was accessible, and talked me through the process with as much detail as I needed, even illustrating the process for me to visually understand the process and procedure.
With regards to the [RMA of New York] clinic staff they were generally good, with a friendly bedside manner. Check in was very easy and I was never waiting too long for my appointment. I wish I had known that the anesthesiologist was going to be an extra out of pocket cost (due anesthesiologist not taking insurance) when I had my initial consultation though.
How was your experience with Lucky Sekhon at RMA of New York?
I was lucky to have Dr. Sekhon as my doctor through an egg freezing cycle. She was transparent, and explained things to me in a way that was easy to understand, and used examples which helped me manage my expectations. She made me feel like she was accessible throughout the entire process.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Just remember that depending on the timing of your cycle, Dr. Sekhon may not be the one to perform the procedure, and might not be present at all monitoring appointments.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
I felt like Dr Sekhon was accessible, and talked me through the process with as much detail as I needed, even illustrating the process for me to visually understand the process and procedure.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
I had a fairly straight-forward procedure being done for egg freezing, therefore the approach was relatively straightforward. I appreciate that the medication order was prescribed for a quantity which allowed me to order the medications only once through my specialty pharmacy, rather than multiple orders which would have required additional costs. We started with monitoring every two to three days, and eventually increased to daily monitoring, to ensure we knew the right time to administer the trigger shot. All in all a fairly straightforward process and procedure.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Mauli Maniar, then Jennifer Needle)
The fertility care coordinator changed during my course of treatment. It would have been good to get an email to transition the care coordinator.
Describe your experience with RMA of New York.
With regards to the clinic staff they were generally good, with a friendly bedside manner. Check in was very easy and I was never waiting too long for my appointment. I wish I had known that the anesthesiologist was going to be an extra out of pocket cost (due anesthesiologist not taking insurance) when I had my initial consultation though.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
A lot of my treatment was covered by insurance, however there were the following co-pays/out of pocket costs: - Specialist visit co-pays, for each visit, including each day of monitoring - Medication co-pays, for each 5 different types of medications - Anethesiologist fee, as they did not take insurance. $950 was the rate when I had my procedure. -
What specific things went wrong at RMA of New York?
  • Lost or damaged samples
Describe the specific things that went wrong at RMA of New York.
There was a day where there were a couple of administrative mistakes at the clinic; where my scan was displaying a different patient name after my first ultrasound, and I had to provide a urine sample twice because the first sample had accidentally been discarded.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 32
Male Factor
European
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon is an incredibly knowledgeable, caring, non-judgmental, intelligent and trustworthy doctor. She tailors treatment to the individual and does not believe in a one-size-fits-all treatment plan. I felt seen and heard by Dr. Sekhon, and she also made sure to make every effort to see me herself at each appointment...In advance of the transfer, she did a saline sonogram as a mock transfer...
[RMA of New York] Very organized. As an anxious patient, I appreciated that it was a well oiled machine and everyone was seen in the order in which they arrived during monitoring appointments. I also always knew what to expect from appointments. In addition to the IVF coordinator, the Financial Coordinator were extremely helpful to seek insurance clearance and explain all financial obligations. I also appreciated that RMA has multiple offices so you can be seen where it is easiest for you...
How was your experience with Lucky Sekhon at RMA of New York?
I will never see another fertility doctor. Dr. Sekhon is an incredibly knowledgeable, caring, non-judgmental, intelligent and trustworthy doctor. She tailors treatment to the individual and does not believe in a one-size-fits-all treatment plan. I felt seen and heard by Dr. Sekhon, and she also made sure to make every effort to see me herself at each appointment.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don't wait for ~1 year before seeing her and discuss your family planning
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
I transferred to Dr. Sekhon's care after having a negative experience with another doctor and his team in the practice, and after hearing strong reviews from friends who were patients of Dr. Sekhon for various reasons. Dr. Sekhon listens and cares. She is non-judgmental and truly wants the best for her patients. I absolutely felt like I was treated as a human and not just a number with her, which is one of the main reasons I switched to her care.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Before transferring to Dr. Sekhon's care, I did an egg retrieval cycle, 3 IUIs and 1 IVF transfer with 2 Day 3 embroys with Dr. Sandler. All IUI and IVF transfers under Dr. Sandler's care were unsuccessful. We were successful in our first transfer under Dr. Sekhon's care. In advance of the transfer, she did a saline sonogram as a mock transfer. I took estrogen and progesterone leading up and following the successful transfer. I should be weaning off the medication ~week 9.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jackie (nurse) and Rachel F (coordinator))
While we have only been under Dr. Sekhon's care for ~2 months, her team has proven to be effective and organized communicators with prompt response rates. They also took time to answer questions, no matter how repetitive, and showed compassion.
Describe your experience with RMA of New York.
Very organized. As an anxious patient, I appreciated that it was a well oiled machine and everyone was seen in the order in which they arrived during monitoring appointments. I also always knew what to expect from appointments. In addition to the IVF coordinator, the Financial Coordinator were extremely helpful to seek insurance clearance and explain all financial obligations. I also appreciated that RMA has multiple offices so you can be seen where it is easiest for you.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
I have good insurance. I don't remember the exact total specific to Dr. Sekhon's care vs. total care, but I am extremely grateful for my insurance and that RMA takes my insurance.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Sekhon felt good/positive about our grade 4AB embryo and did not recommend transferring more than 1 embryo at a time for my safety. We agreed, especially after a failed attempt at transferring 2 Day 3 embryos with Dr. Sandler.
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
Under Dr. Sandler's care, there were 2 critical errors made. 1.) after my IVF transfer with 2 Day 3 embryos, I was instructed to stop taking all my medication a day before my pregnancy test. It took me showing up and asking to speak to ANY nurse because no one on his team was in that day to find out about this error because my gut (I lacked some knowledge at this time) told me that was wrong. I emailed and called about it after, and never heard back from anyone regarding the matter. 2.) Half my eggs were unfrozen instead of all to make embryos without clear explanation. After we got the call that 8 of 9 of my eggs could be fertilized, we heard nothing all week. I kept calling in to ask for status updates of our embryos and it would sometimes take a full day to get a call back. Our embryos were fertilized on a Saturday and by the next Friday I finally heard that only 1 embryo made it to Day 5.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
3 IUI
1 IVF
South Asian
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon is a wonderful doctor. She is thorough in her explanation of the process and what to expect. She is patient and always willing to explain or repeat anything that may be confusing. Additionally, she is highly responsive via email...[she] showed a strong preference to single embryo transfer and advised why she could not do a multiple embryo transfer...[she] adjusted my medication / treatment strategy based on my bloodwork and reactions
[RMA of New York's] strength is the resourcing and system it has set up. there is a good amount of automation and attention to detail where it really matters (blood work names, samples etc). Weaknesses of the clinic is sometime you the patient were required to call and follow up in case there was a miss on update or scheduling miss. The finance department got a little confusing to align with to best understand how my insurance aligned with the procedures.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is a wonderful doctor. She is thorough in her explanation of the process and what to expect. She is patient and always willing to explain or repeat anything that may be confusing. Additionally, she is highly responsive via email, thus always there for her patients
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don't be afraid to ask questions! Dr. Sekhon is always open to discussing and providing her professional opinion
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is phenomenal! she truly cares about her patients, she never rushes and always takes the time to answer even the simplest or repeat of questions! She takes the time to get to know her patients
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Dr. Sekhon adjusted my medication / treatment strategy based on my bloodwork and reactions.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Rachel Freundlich )
Fertility Care Coordinator is very thorough she would call and follow up with exact details of what the next steps were. She was also very responsive via email to any questions i had
Describe your experience with RMA of New York.
The clinics strength is the resourcing and system it has set up. there is a good amount of automation and attention to detail where it really matters (blood work names, samples etc). Weaknesses of the clinic is sometime you the patient were required to call and follow up in case there was a miss on update or scheduling miss. The finance department got a little confusing to align with to best understand how my insurance aligned with the procedures.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring appointments were early in the morning - but you were able to set a preference - something the clinic really respected! the waiting room was full but the wait time was very short - patients were in and out at an acceptable amount of time.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
costs were upfront outlined and coordinated with my employers insurance coverage
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Sekhon showed a strong preference to single embryo transfer and advised why she could not do a multiple embryo transfer
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 40 - 41
1 IVF
Black or African-American
Income $100K - $199K
Operations
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
We are truly grateful for our experience with Dr. Sekhon. Even in having tough conversations...her bedside manner was warm, genuine and considerate. It was a beautiful experience to feel so understood and cared for throughout our journey. Dr. Sekhon also has a wonderful energy about her that makes you feel safe in what is a very vulnerable process. We would, without a doubt, recommend her to anyone considering the IVF process.
RMS of NY has a very well organized office. We never waited long for our scheduled appointments, which is always a plus. Both the administrative office and nurses communicate very well and consistently; pre and post visit. The only suggestion I would have is for the clinic to revisit the Co-IVF contract, to ensure there is a version for same sex couples, that correctly specify the patient/recipient of egg.
How was your experience with Lucky Sekhon at RMA of New York?
We are truly grateful for our experience with Dr. Sekhon. Even in having tough conversations (my partner and I are both in advanced maternal stages), her bedside manner was warm, genuine and considerate. It was a beautiful experience to feel so understood and cared for throughout our journey. Dr. Sekhon also has a wonderful energy about her that makes you feel safe in what is a very vulnerable process. We would, without a doubt, recommend her to anyone considering the IVF process.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
To not be afraid to ask any questions, even if they seem silly. There is no judgement from Dr. Sekohn in trying to understand certain aspects of the process and she makes herself available to ensure you have the information you need to take the next step and/or make the best decision for yourself.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
We were undergoing a Co-IVF process and it felt good not having to explain what we were doing each time we had a visit. We felt seen, heard and understood at every appointment. We understand that Doctors see a number of patients/couples throughout the day, but it never felt that way. It always felt like Dr. Sekhon truly knew us and was rooting for our journey.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff has created a well oiled machine, but even in their ability to be fast in their process, they still take the time to be warm and kind each visit.
Describe your experience with RMA of New York.
RMS of NY has a very well organized office. We never waited long for our scheduled appointments, which is always a plus. Both the administrative office and nurses communicate very well and consistently; pre and post visit. The only suggestion I would have is for the clinic to revisit the Co-IVF contract, to ensure there is a version for same sex couples, that correctly specify the patient/recipient of egg.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring went smoothly, as we were seen at our appointment time without any delay.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Co-IVF is unfortunately not covered by insurance, even at advanced maternal stage, so we had to pay for most services out of pocket, but were told about WinFertility and worked with that program.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 32 - 34
2 IVF
2 Embryo Freezing
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Sekhon's warm, yet direct approach immediately made me trust her. During times of disappointment (a less successful egg retrieval than anticipated) she called me personally to check in and talk about next steps. She's incredibly knowledgable about the process to conceive, but also about health in general, and always made me feel safe to ask any and all questions... I didn't realize how open she was to engaging directly with patients frequently until a bit later in my journey. The few emails and phone calls we had (off the regular appointment cycle) really made me feel individually cared for (while recognizing she likely has tons of patients and a busy schedule!)...
Most monitoring appts [at RMA of New York] were very convenient -- I could go to the clinic closest to my home...It was generally easy to get an appt at a time that worked for me. They ran late 50% of the time...Coordinating messages from the phone staff to nurses, and playing phone tag, can sometimes be a pain, but they always get back to you. I always tried to be able to answer my phone when they called -- so that's an inconvenience but an understandable one!...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is warm, kind, direct, and knowledgable. She easily explained every part of the IVF process in a way I could understand (as someone who was brand new to all of this), and her empathetic yet directive approach made me trust her immediately. At decision points along the way, she laid out options and explained the multiple sides of things, providing guidance for my own decision-making. Her personal touches – phone calls during times of disappointment, emails about specific anxieties I had, and her bedside manner at appointments – made me feel safe, cared for, and confident in the team leading me through a challenging, complicated, miraculous journey.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
If you've got questions and want to connect with her directly – reach out! I didn't realize how open she was to engaging directly with patients frequently until a bit later in my journey. The few emails and phone calls we had (off the regular appointment cycle) really made me feel individually cared for (while recognizing she likely has tons of patients and a busy schedule!).
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr Sekhon's warm, yet direct approach immediately made me trust her. During times of disappointment (a less successful egg retrieval than anticipated) she called me personally to check in and talk about next steps. She's incredibly knowledgable about the process to conceive, but also about health in general, and always made me feel safe to ask any and all questions. Beyond Dr. Sekhon, her nurses and the staff at RMA were incredibly attentive.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
For ERs: gonal, cetrotide, menopur, lupron/hcg trigger. I had a solid amount of follicles, so we focused on slow and steady growth. All of my follicles produced eggs that could be retrieved! For transfer: medicated cycle (but without birth control), estradoil, pio, synthroid, baby aspirin, lovenox.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
Jennifer Needle, Julia, Jackie were all amazing!
Describe your experience with RMA of New York.
Coordinating messages from the phone staff to nurses, and playing phone tag, can sometimes be a pain, but they always get back to you. I always tried to be able to answer my phone when they called -- so that's an inconvenience but an understandable one!
Describe your experience with your monitoring appointments at RMA of New York.
Most monitoring appts were very convenient -- I could go to the clinic closest to my home. Sometimes I'd need to go to offices that were farther away so that I could be seen by Dr Sekhon or on a weekend, but that's just a part of the process. It was generally easy to get an appt at a time that worked for me. They ran late 50% of the time.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
We did 2 egg retrievals, 2 rounds of PGT-A/M testing, and 1 transfer. The cost for 1 ER + testing + transfer was around 20K. The additional retrieval + testing was around 15K.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We didn't discuss but since this was my first transfer and I do not struggle with infertility, I assume that's why we went with single!
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
2 IVF
South Asian
Income $500K+
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sekhon] explained everything with lots of detail, and made herself available over email, which I really appreciated as I had many questions. If it wasn't for our initial consult and the way I felt after speaking with her (I really saw myself in her), I might not have moved forward. From the transfer through every checkup, she's been so compassionate and supportive, always explaining things to be and giving me the space to share where I'm at....
loved the diversity of the staff [at RMA of New York]. clinic environment was great. they weren't always clear when they were running behind schedule, which was annoying... If I wasn't organized, I would have run out of meds several times throughout the course of my time with RMA. The first time I ordered meds there was a mistake as well, and it was only resolved once I caught it - that caused stress early on...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is a star doctor, at least in my experience. She explained everything with lots of detail, and made herself available over email, which I really appreciated as I had many questions. If it wasn't for our initial consult and the way I felt after speaking with her (I really saw myself in her), I might not have moved forward. From the transfer through every checkup, she's been so compassionate and supportive, always explaining things to be and giving me the space to share where I'm at.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Ask lots and lots of questions and make sure you feel held and confident after your initial consult.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is amazing. She is compassionate and a great listener. I always felt so safe and confident in her presence. She literally MADE my experience.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
the first protocol for egg retrieval resulted in over stimulation I believe - my retrieval recovery was painful - I had lots of eggs retrieved (18) and only one healthy embryo (two had to be tested twice - thawed twice - they later came back normal but Dr. Sekhon suggested we repeat the cycle to get more embryos. Second round I believe medication doses changed, were slightly lowered so as not to over stimulate me. Second round we had 14 eggs, 2 embryos.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
I had a few nurses who worked with Dr. Sekhon. Most of my exchanges were lovely. There was one nurse who felt a little less compassionate. Jennifer was great at responding to my many many questions. One area where she could improve is in her management of medications. If I wasn't organized, I would have run out of meds several times throughout the course of my time with RMA. The first time I ordered meds there was a mistake as well, and it was only resolved once I caught it - that caused stress early on.
Describe your experience with RMA of New York.
loved RMA. loved the diversity of the staff. clinic environment was great. they weren't always clear when they were running behind schedule, which was annoying. loved RMA. loved the diversity of the staff. clinic environment was great. they weren't always clear when they were running behind schedule, which was annoying.
Describe your experience with your monitoring appointments at RMA of New York.
it was organized and relatively on time.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
i don't remember
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
one time I was sent the wrong dosage of estrogen, was told to take 3x day vs 2x. I had to call to double check. I also had an issue with ordering my meds the first time I made the order - some items were missing from my initial prescription which I only found out about after speaking with the pharmacy.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
1 IUI
Black or African-American
Income $100K - $199K
Entrepreneur
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
From the consultation to my very last appointment with her, she [Dr. Sekhon] was engaged and listened to any concerns I had and she was supportive by asking me important questions each time I saw her. I definitely felt like I was guided through this process, which I know is not the experience of many Black women or LGBTQ+ patients, which I identify as, so it was important for me to have Dr. Sekhon take the care that she did with me and my partner as we discussed options and ultimately went through the IUI procedure.
I think my overall experience with the nursing staff [at RMA of NY] and other coordinators was excellent; however, there was some miscommunication when it came down to me obtaining the prescription for the Ovidrel...Depending on which office you're going to, it can be a bit of a commute, especially for the monitoring hours appointments, which usually take place between 7am-9am, sometimes earlier.
How was your experience with Lucky Sekhon at RMA of New York?
I think Dr. Sekhon definitely showed compassion and genuine excitement for me and my partner to embark on this journey to having a baby. I felt like she did everything in her power to assist us in getting pregnant, including moving up the IUI date after one of my appointments.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
I would say that it is a tiring but enjoyable experience. There are a lot of early mornings, so I would suggest getting accustomed to having appointments between 7am-9am, sometimes earlier depending on the appointment. I would also just keep in mind that you may not always see Dr. Sekhon for your appointments.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is an amazing doctor! From the consultation to my very last appointment with her, she was engaged and listened to any concerns I had and she was supportive by asking me important questions each time I saw her. I definitely felt like I was guided through this process, which I know is not the experience of many Black women or LGBTQ+ patients, which I identify as, so it was important for me to have Dr. Sekhon take the care that she did with me and my partner as we discussed options and ultimately went through the IUI procedure.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Leading up to the IUI, Dr. Sekhon prescribed an Ovidrel injection that was given to me on the day before the IUI. My IUI was actually moved up 24 hours after an ultrasound. I'm not quite sure of the technical definition or reasoning, but in laymen's terms, it seemed that my egg was ready to be fertilized and moving the procedure up a day would potentially increase the chances of me getting pregnant.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Melissa Moro)
I think my overall experience with the nursing staff and other coordinators was excellent; however, there was some miscommunication when it came down to me obtaining the prescription for the Ovidrel. The situation played out poorly. I wasn't initially informed that the prescription had been sent to a certain pharmacy until a nurse called and told me just a few days before I would need to obtain the Ovidrel and bring it to my next appointment. I was a bit frantic after that phone call because my insurance wouldn't cover the prescription so I had to pay $200 out of pocket. Before I paid out of pocket, there was a lot of back and forth about sending the prescription to a different pharmacy from the nurses so eventually I was able to get the prescription from a pharmacy in Hoboken. Ultimately, it was a lot of miscommunication.
Describe your experience with RMA of New York.
Depending on which office you're going to, it can be a bit of a commute, especially for the monitoring hours appointments, which usually take place between 7am-9am, sometimes earlier. I drove to most of my appointments at the Madison office, which for someone who lives in NJ costs tolls, but to the appointments at the Broadway office, I was able to take the PATH train and walk about 10-12 minutes. I'm not sure if this is a weakness, but the commute early in the morning was the hardest thing for us.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
During this process, I only had to pay for transportation to and from the clinic, and the Ovidrel, which wasn't covered by my insurance. Otherwise, I didn't have any other out of pocket expenses.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
3 IUI
1 IVF
Male Factor
PCOS
East Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon made the time to listen and made us feel like our input matter, while she provided professional and helpful advice. It seemed as if she was always on top of our case, making necessary and timely changes to our treatment and advocating for next moves that felt best aligned with our interests....She was on top of our situation and advocated for us within the clinic so that we were prepped and ready for an IVF cycle before the window closed for the year.
RMA operates as a whole team in order to provide the most convenience and availability to patients, and this means that you will often be working with nurses and other RMA doctors. But Dr. Sekhon was always the one who looked at my numbers and communicated the next steps so it still felt like a dedicated patient experience....nursing staff was friendly, clearly communicated next steps and were very helpful in answering any questions I may had
How was your experience with Lucky Sekhon at RMA of New York?
My ob-gyn recommended Dr. Sekhon, and my husband and I were very glad we went to see her and felt we were in good hands since the initial consult. Being new to the whole process, I was honestly a little overwhelmed at first, but Dr. Sekhon was professional and educational about what our treatment would look like and took the time to clearly explain the process and plan. She never tried to push the plan, which we appreciated. During our journey, our situation had changed, and Dr. Sekhon quickly realized we needed a change in plan. She was on top of our situation and advocated for us within the clinic so that we were prepped and ready for an IVF cycle before the window closed for the year. After a successful IVF cycle, Dr. Sekhon was patient with answering MANY of my questions about pregnancy. Overall, my husband and I thought Dr. Sekhon was trustworthy and dependable, and we are highly satisfied!
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
We would tell a prospective patient to manage their expectations around how much they will be working directly with their primary RMA doctor. We understand that RMA operates as a whole team in order to provide the most convenience and availability to patients, and this means that you will often be working with nurses and other RMA doctors. But Dr. Sekhon was always the one who looked at my numbers and communicated the next steps so it still felt like a dedicated patient experience.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon made the time to listen and made us feel like our input matter, while she provided professional and helpful advice. It seemed as if she was always on top of our case, making necessary and timely changes to our treatment and advocating for next moves that felt best aligned with our interests.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Dr. Sekhon recommended that we start with three rounds of IUI (only three because the success rate really drops after that) and then re-evaluate for IVF if unsuccessful. During IUI, I took Letrozole for a few days pre-ovulation then had an Ovidrel shot to trigger ovulation. The IUI rounds were unsuccessful, and along the way, we also saw that the sperm analysis was not ideal, so my husband consulted with Dr. Barhama, a urologist with RMA. We then began an IVF cycle using Gonal/F, Menopur, and Cerotide to prepare for retrieval (grow as many eggs) and the Lupron trigger shot right before retrieval. During the transfer cycle, I took Estrace and Progesterone in oil to prepare my uterine lining. I continued these medications after the transfer and also into my pregnancy.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff was friendly, clearly communicated next steps and were very helpful in answering any questions I may had. Special callout to Nurse Jackie! She always seemed to be listening to my questions/concerns and was compassionate to my situation.
Describe your experience with RMA of New York.
Strengths - organized, convenient locations in NYC, all staff are courteous and professional. Weaknesses - sometimes we didn't get our requested appointment times or didn't get a communication at all and needed to call the office the morning of.
Describe your experience with your monitoring appointments at RMA of New York.
We got our requested appointment times and waits were minimal. We typically were able to see Dr. Sekhon (but not always).
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Both our IUI and IVF cycles were most covered by our insurance. Some things during the IVF process were not covered such as the anesthesiologist and lab testing.
What specific things went wrong at RMA of New York?
  • Lost appointments
Describe the specific things that went wrong at RMA of New York.
We just didn't receive appointment time confirmations once or twice.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 36 - 38
3 IVF
European
Income $500K+
Business Executive
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon is an excellent communicator, obviously an expert (always brought data and insight to our conversations), and she is funny and approachable as well...Dr. Sekhon listened carefully whenever I reported any symptoms or reactions to medications and adjusted accordingly...available over email all the time and always made me feel valued and informed...
Jennifer was my primary care coordinator [at RMA of New York] and was also with me through 2 years of treatment. She was extremely responsive, great communicator, really knowledgeable and a wonderful support...RMA is a big machine that functions extremely efficiently...you might not always see your primary doctor but you will always be able to accommodate your schedule. I often went to monitoring appointments as early as 6:45 AM to accommodate my work schedule...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is an excellent communicator, obviously an expert (always brought data and insight to our conversations), and she is funny and approachable as well. She's obviously very passionate about serving her community of patients and was super available over email whenever I had questions about anything. Dr. Sekhon listened carefully whenever I reported any symptoms or reactions to medications and adjusted accordingly. I've already recommended her to two other friends who are patients of hers now as well. I'm very fortunate that she has been my doctor. My experience with Dr. Sekhon and her team was great.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don't be afraid to ask questions and to clarify! Dr. Sekhon is very patient and knowledgable but she can't know what you are thinking or worrying about unless you tell her.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon and her nurse team (Jennifer was great as well) were with me through the two years of cycles that we managed. They counseled me, were available over email all the time and always made me feel valued and informed.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
The protocol varied for egg retrieval versus embryo transfer. For the transfer (which was successful on the first try - amazing), I was placed on progesterone (injected) and estrogen (pills twice a day). After the transfer, Dr. Sekhon needed to increase my progesterone and added progesterone pills (vaginal) and increased estrogen to 3x a day. Obviously, I've been extremely fortunate so far and the transfer has resulted in an active pregnancy (nearing the end of my first trimester).
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
Jennifer was my primary care coordinator and was also with me through 2 years of treatment. She was extremely responsive, great communicator, really knowledgeable and a wonderful support.
Describe your experience with RMA of New York.
RMA is a big machine that functions extremely efficiently. It's staffed with excellent doctors and nurses and you always feel you have some of the best working on your procedures. Please know that because of working hours, etc., if you have a more demanding job that is less flexible, that means that you might not always see your primary doctor but you will always be able to accommodate your schedule. I often went to monitoring appointments as early as 6:45 AM to accommodate my work schedule and it was so refreshing to be able to do that and have that level of flexibility. It also meant that i didn't have to explain any absences or tell anyone at work unless I chose to do so. Big staff and big operation but great people.
Describe your experience with your monitoring appointments at RMA of New York.
This was an efficient, well-oiled machine and was extremely accommodating to my personal work schedule.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Given the lack of any known fertility issues, Dr. Sekhon felt a single embryo transfer would be fine and she was correct.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2022, Successful
NPS
10
NPS
9
Age 34 - 38
4 IVF
Diminished Ovarian Reserve
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Teacher
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I did not get much face-time with her [Dr. Lucky Sekhon] but I knew she was looking out for me at watching over me. We would email and touch base over the phone when necessary. We always touched base to discuss next steps/game plan and she was always VERY VERY honest with me, which I appreciate more than anything else...she won’t hold back with her professional assessment. Sometimes it is not what you want to hear but it is why I respected and trusted her.
I generally attended RMA Brooklyn. That said, RMA is highly organized and do an amazing job of caring for each and every patient given the size of the practice. In terms of weaknesses, at times you could feel like a cog in the wheel but I preferred location and efficiency (and results, of course) over needing a boutique experience.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is honest and will give it to you straight. In my opinion, that is invaluable when entering infertility treatments and all of the unknown. We always adjust course if it felt like things weren’t working and she listened to me if I had concerns/frustrations. Even though I didn’t see her as much as I would have like due to going to the BK office most frequently, I trusted her implicitly, which is why I worked with her for both of my pregnancies.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
When you are struggling with infertility you want someone who will be both positive and honest. Dr. Sekhon is both but she won’t hold back with her professional assessment. Sometimes it is not what you want to hear but it is why I respected and trusted her.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
When you go to RMA it can feel a bit like a factory (they are busy but very efficient). That said, they get to know you and care for you. Dr. Sekhon was at the Downtown office and I almost always went to the Brooklyn office so I did not get much face-time with her but I knew she was looking out for me at watching over me. We would email and touch base over the phone when necessary. We always touched base to discuss next steps/game plan and she was always VERY VERY honest with me, which I appreciate more than anything else.
Describe your experience with RMA of New York.
I generally attended RMA Brooklyn. That said, RMA is highly organized and do an amazing job of caring for each and every patient given the size of the practice. In terms of weaknesses, at times you could feel like a cog in the wheel but I preferred location and efficiency (and results, of course) over needing a boutique experience.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
There is more inherent risk with carrying multiples, which is why they transfer single embryos.
What specific things went wrong at RMA of New York?
  • Lost or damaged samples
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 30
1 IVF
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sekhon] is so compassionate about what she does while also explaining everything that’s going to happen step by step...She remembered details about my medical history from previous emails...excellent bed side manor and has explained everything to both my husband and I with patience. She always answered all of our questions thoroughly and made me feel comfortable and secure when starting this process which was very intimidating to me...
Julia Difranza [nurse at RMA of New York] answered all my questions and always answered my emails right away...Everyone was so professional and when I called they got my message through right away. Everyone was also very thorough and organized and helped whenever needed. There aren’t many medical offices where you feel like a priority and not an inconvenience...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon has excellent bed side manor and has explained everything to both my husband and I with patience. She always answered all of our questions thoroughly and made me feel comfortable and secure when starting this process which was very intimidating to me.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
I don’t have any advice but to please never change!
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
As an ultrasound tech I have worked with so many doctors that make it very difficult to trust someone truly in this for patient care. I have driven an hour and half from a different state because I was referred to Dr. Sekhon by another doctor. She is so compassionate about what she does while also explaining everything that’s going to happen step by step. This is a hard journey to go through also while I am grieving the loss of my mother and she remembered that on my first appointment. She remembered details about my medical history from previous emails and I was so lucky to have her as my Dr.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
From my first transfer to second transfer we changed to progesterone in oil instead of suppository and I started taking a thyroid supplement which worked
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jackie and Julia )
Julia Difranza answered all my questions and always answered my emails right away. I’m just as grateful for the nurses as I am for the Dr.
Describe your experience with RMA of New York.
Everyone was so professional and when I called they got my message through right away. Everyone was also very thorough and organized and helped whenever needed. There aren’t many medical offices where you feel like a priority and not an inconvenience
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
My treatment was covered besides my copays which comes to about $1000, my PGT testing also out of pocket
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
No comment
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
8
Age 37 - 39
4 IUI
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
East Asian
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Neutral
Successful
Dr. Sekhon is warm, direct, and very knowledgeable. I had multiple challenges in achieving a viable pregnancy, and I appreciated how she always referenced the science, data, and studies to inform decision-making in my care. As a patient, I felt informed and empowered to make the decisions. She was patient and persistent in my case, trying varying protocols, and I'm extremely happy that I'm now pregnant
Due to the size of the [RMA of New York] practice, I felt like I could always get an appointment when I needed, but sometimes it was very impersonal due to interacting with staff or providers who didn't know me or my case...I had several nurses as primary point of contact during my several years of fertility treatments. Our contact was mostly over the phone
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is warm, direct, and very knowledgeable. I had multiple challenges in achieving a viable pregnancy, and I appreciated how she always referenced the science, data, and studies to inform decision-making in my care. As a patient, I felt informed and empowered to make the decisions. She was patient and persistent in my case, trying varying protocols, and I'm extremely happy that I'm now pregnant!
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Try to arrange your schedule to see her in person. Ask the nurses to schedule your appointments on the days when she's monitoring as much as possible. That in person contact is invaluable.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon was always warm, personable and attentive to my case in person. RMA of New York is a large group practice with multiple locations, and I wasn't always able to do my monitoring appointments at the location she was working at, so on days I saw different doctors I felt more like number.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
IUI with clomid. IVF. Co-IVF when my eggs were not producing viable embryos. Polypectomy prior to starting FET. Lupron prior to IVF after unsuccessful frozen embryo transfers.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie, then Julia)
I had several nurses as primary point of contact during my several years of fertility treatments. Our contact was mostly over the phone. Connie and I built a rapport over time, but later I believe Julia took over for her, though I wasn't directly informed of the change. At times other nurses covered for them. It's hard to build a connection with just brief phone calls. I did have a consistent and positive relationship with Jennifer, the IVF Coordinator. She was warm, responsive and compassionate.
Describe your experience with RMA of New York.
Fertility treatment was the most intensive medical experience I've ever gone through, with frequent appointments. Before embarking on it, I didn't realize how many different staff and doctors I would interact with in a large group practice with multiple locations. Due to the size of the practice, I felt like I could always get an appointment when I needed, but sometimes it was very impersonal due to interacting with staff or providers who didn't know me or my case.
10
Doctor
Lucky Sekhon
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
LGBTQ Care
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
9
NPS
10
Age 35 - 36
2 IUI
2 IVF
European
Income $200K - $499K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Sekhon was very respectful and friendly. She was great about explaining everything along the way in very understandable language. She was encouraging but honest. I appreciated how she connected with me as a patient...very down to earth and easy to feel comfortable around. We did two IUIs with her and two IVF cycles, each with their own retrievals. She was good about setting expectations while also providing a lot of positivity and hope...
It [RMA of New York] runs like a well oiled machine--very efficient and quick communication. I liked that but other people might prefer smaller, more intimate doctors offices. I like that they had multiple office locations as well...Appts were early morning, before work, which was very convenient...minor communication mishaps that were always quickly cleared up when I followed up...
How was your experience with Lucky Sekhon at RMA of New York?
I felt like I was in good hands with Dr. Sekhon. She had already treated a friend who had success so I had confidence in her. She is very down to earth and easy to feel comfortable around. We did two IUIs with her and two IVF cycles, each with their own retrievals. She was good about setting expectations while also providing a lot of positivity and hope.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Even if another location is closer, it's best to try to do all appts you can in the Soho office with her. For my first cycle, I went to the Brooklyn office a lot out of convenience but realized for my second cycle that I wanted more face time with the doctor making all the decisions, so started going to Soho instead. I felt it made a difference for me personally.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Though RMA runs almost like a machine, I still felt that almost everyone I interacted with was warm. Dr Sekhon was very respectful and friendly. She was great about explaining everything along the way in very understandable language. She was encouraging but honest. I appreciated how she connected with me as a patient.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
After getting only five eggs and one normal embryo (which didn't implant) she changed the injection medications and doses a bit. The second cycle yielded eleven eggs but still only one normal embryo, which fortunately did implant.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie)
Connie often sounded impatient to me. I never loved her tone. Other nurses that called were always WAY more friendly than she was. She was still helpful, responsive and informative though.
Describe your experience with RMA of New York.
RMA is a baby factory. It runs like a well oiled machine--very efficient and quick communication. I liked that but other people might prefer smaller, more intimate doctors offices. I like that they had multiple office locations as well.
Describe your experience with your monitoring appointments at RMA of New York.
Appts were early morning, before work, which was very convenient. It was super efficient and they did a great job timing visits so only a few people were waiting in the office at once, for covid safety.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
After insurance, I paid about $5,500 per IVF cycle, including retrieval and transfer.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We only had one normal embryo each cycle
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
There were minor communication mishaps that were always quickly cleared up when I followed up. They did forget to call in a very important injection that I had to take at a certain time the day before the IVF retrieval, so that caused some stress to get it last minute, but worked out fine in the end.
9
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, 30 Eggs Frozen
NPS
10
NPS
10
Age 30
1 Egg Freezing
PCOS
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon is very knowledgeable about all aspects of egg freezing, but also very approachable and was able to put me at ease several times...I felt informed about all aspects of the process...I did not see Dr. Sekhon every time, but I was always most comfortable when I could see her and she was always transparent about which office she would be in for upcoming days so I could try to see her...
Jennifer [nurse at RMA of New York] was very helpful in answering all of my questions in advance of starting injections, which included reviewing medications, deciding on timing, scheduling appointments, etc. During my cycle, I received calls from several nurses, but all were organized and gave clear directions...The office is busy and the staff are managing lots of cases, but this didn't detract from my positive experience, and I always felt that whoever I was talking to was well-informed of my details and were able to answer any questions I had.
How was your experience with Lucky Sekhon at RMA of New York?
I had a great experience as Dr. Sekhon's patient. Dr. Sekhon is very knowledgeable about all aspects of egg freezing, but also very approachable and was able to put me at ease several times. My experience was completely in line with what Dr. Sekhon outlined at my initial consultation, and I felt informed about all aspects of the process. I would highly recommend egg freezing in general to any of my friends, and I feel my positive experience was in large part due to being in Dr. Sekhon's care.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon put me at ease and was patient in answering all questions throughout the process. I consistently felt that Dr. Sekhon was patient and thorough in all of her interactions with me. Because of the nature of the monitoring appointments, I did not see Dr. Sekhon every time, but I was always most comfortable when I could see her and she was always transparent about which office she would be in for upcoming days so I could try to see her.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Antagonist protocol with dual trigger
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Jennifer Needle)
Jennifer was very helpful in answering all of my questions in advance of starting injections, which included reviewing medications, deciding on timing, scheduling appointments, etc. During my cycle, I received calls from several nurses, but all were organized and gave clear directions.
Describe your experience with RMA of New York.
I chose RMA because of the doctors there and its reputation, and I had an overall positive experience. The office is busy and the staff are managing lots of cases, but this didn't detract from my positive experience, and I always felt that whoever I was talking to was well-informed of my details and were able to answer any questions I had.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Egg freezing is covered by my employer in full after meeting my out-of-pocket max ($1500) so my expenses were minimal relative to the total cost.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
9
Age 32
1 IVF
South Asian
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sekhon] is clearly an expert in the field, but what sets her apart is that she is an excellent communicator. She is able to answer questions in a way the patient understands...She was easily accessible by email and phone...While there were some hiccups with the Nurse and the Clinic, I felt Dr. Sekhon made up for their shortcomings...She is has the perfect blend of experience and warmth while also being a superb communicator...
Not all of the doctors were alike at RMA [of New York], while I love my doctor Dr. Sekhon, I did not feel the other doctors had the same bed side manner...The clinic was not always helpful in coordinating care with Pharmacy. I had the most challenges with the RN assigned to my care...She was not aware of my specific treatment plan. For instance, initially she thought I was getting a IUI when I needed to be prepped for IVF. She corrected herself right away after I reminded her but overall it did not feel like she was present....
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is an excellent doctor. She is clearly an expert in the field, but what sets her apart is that she is an excellent communicator. She is able to answer questions in a way the patient understands. While there were some hiccups with the Nurse and the Clinic, I felt Dr. Sekhon made up for their shortcomings. She was easily accessible by email and phone. I highly recommend Dr. Sekhon as a doctor. She is has the perfect blend of experience and warmth while also being a superb communicator.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
I would have liked to have all appointments with Dr. Sekhon.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon answered all of the questions I had in a very timely manner. She was also very kind in dealing with my numerous questions.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
I had a standard IVF process, where I took medication in preparation for the egg retrieval, had egg retrieval and the next cycle had 5-day frozen embryo transplant.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie )
While Dr. Sekhon was amazing, I did not have the same experience with her Nurse, Connie. She was not aware of my specific treatment plan. For instance, initially she thought I was getting a IUI when I needed to be prepped for IVF. She corrected herself right away after I reminded her but overall it did not feel like she was present. She was the only who called with my blood results, and those calls felt very rushed. I did not often get to ask follow up questions (which was OK I guess because I emailed those to Dr. Sekhon and she got back to me within the same day (if not within hrs!))
Describe your experience with RMA of New York.
Strength: fast and convenient Weakness: I saw the medical assistance for blood draw the most, since they were in such a hurry the care did not feel personalized. I felt more like a factory (which I guess is the cost of being fast, but I wonder if there could be some balance because I spent more time with the medical assistants who drew my blood). Not all of the doctors were alike at RMA, while I love my doctor Dr. Sekhon, I did not feel the other doctors had the same bed side manner.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
I paid for co-pays for each ultrasound/blood retrieval ($20/visit), anesthesia for egg retrieval, and co-pays for medication.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at RMA of New York.
The clinic was not always helpful in coordinating care with Pharmacy. I had the most challenges with the RN assigned to my care.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
PCOS
Uterine Fibroids
European
Black or African-American
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon makes herself available, anytime. I emailed her whenever I had a concern & she was quick to reply or she had my IVF nurse call me. She validated my feelings & shared her own experiences with me...The initial plan was to be as minimally invasive as possible, so we started with monitored letrozole, ovidrel & timed intercourse. After a couple of failed rounds the plan was to further examine my uterus & ovaries. All of this was explained before the rounds letrozole.
[the RMA of NY staff] were extremely organized, coordinated & excellent communicators. The technology they implemented to help maintain all of their protocols was very helpful. Partners weren't allowed to accompany patients, which was hard, but we completely understood & they did their best to make us comfortable. All of the staff was just lovely. They were always calm & patient. I loved that they played "real" music via their Sonos system in the waiting room--so much better than elevator music & it kept me calm. Rarely was the team behind schedul
How was your experience with Lucky Sekhon at RMA of New York?
I wish I had Lucky in my life sooner--as early as my teen years! (Although that wouldve been impossible as were about the same age!) Not only was she able to help us get pregnant but she improved my quality of life. I was a long time sufferer from PCOS plus uterine fibroids--but I didn't know how bad they had gotten until Lucky & her colleague Leigh Rosen explained everything to me. I didn't know how much my fibroids & PCOS had been monopolizing my every day. I felt truly cared for, Lucky was not just treating my symptoms (as many doctors have in the past...), she was treating the causes. I felt like I was speaking to a caring friend. She made me feel comfortable in a way that I haven't felt about other physicians. She is knowledgeable & truly cares about sharing information. Lucky changed my life & I'll never forget that.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Lucky is incredibly high functioning & she'll get you the answers that you're looking. Don't go "down the rabbit hole" of the internet to try to figure things out on your own, reach out to Lucky instead. She will listen to you. Be your own advocate--it's ok to confirm next steps, to re-confirm information & to remind Lucky about some of the details of your case. The fertility journey is intense. Take notes before & during your visit. Write down questions ahead of time so that you don't forget to ask them when you have time with Lucky. Take notes so that you can review them after your appointment & feel free to email follow up questions to Lucky or your IVF nurse. Sometimes it will feel like you're getting a deluge of information & it's ok to take the time to process all of it.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon makes herself available, anytime. I emailed her whenever I had a concern & she was quick to reply or she had my IVF nurse call me. She validated my feelings & shared her own experiences with me, when I started to feel crazy. She encouraged me to reach out to her instead of attempting to do my own research. I often felt like I was the only one in her care, especially as she advised us on everything from next steps to surgery to the Covid vaccines.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
My treatment strategies were very dependent on my diagnosis of uterine fibroids, PCOS & my age. I had ovulation challenges due to my diagnosis. The initial plan was to be as minimally invasive as possible, so we started with monitored letrozole, ovidrel & timed intercourse. After a couple of failed rounds the plan was to further examine my uterus & ovaries. All of this was explained before the rounds letrozole. My fibroids required an adominal myomectomy (after an MRI indicated that I had about 25 fibroids of varying sizes, one being quite large), so a major surgery& recovery time had to be factored into our treatment. We landed on IVF, based on Lucky's guidance around our best chances of becoming pregnant. & to preserve our fertility.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Constance "Connie" Schmidt)
Connie was awesome. She called after every appointment & followed up with an email after the call. The email summarized everything we talked about plus any instructions that we discussed, in terms of treatment, medications, administerings meds, etc. Sometimes Connie had to deliver not so great news, if Lucky couldn't get back to us right away & she was alwasy compassionate & patient. Connie is very knowledgeable & she would be quick to offer tips & tricks to help make something easier. I never felt rushed on the phone or via email. It was truly a team effort & we were lucky to have Connie on our team too.
Describe your experience with RMA of New York.
We started visiting RMA in April of 2020 & throughout the pandemic. It was intense, but all of the precautions that the clinic took to keep their patients & staff safe, comfortable & healthy were impressive. They were extremely organized, coordinated & excellent communicators. The technology they implemented to help maintain all of their protocols was very helpful. Partners weren't allowed to accompany patients, which was hard, but we completely understood & they did their best to make us comfortable. All of the staff was just lovely. They were always calm & patient. I loved that they played "real" music via their Sonos system in the waiting room--so much better than elevator music & it kept me calm. Rarely was the team behind schedule. Rarely was the waiting room crowded--I felt comfortable & socially distanced. I've heard nightmare stories about other clinics... we were so grateful that we were with RMA.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
Thanks to our insurance & the RMA Finance team, our appointments, IVF procedures & most of our medications were covered by our insurance & our $25k lifetime maximum for fertility treatments. We paid out of pocket for the genetic testing of our embryos. We were not charged for meeting with Rena Gower, the clinic's therapist (this was a service that we found very helpful).
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Lucky advised that transferring one embryo is a best practice, as multiples are considered high-risk. In order to ensure our best chances for a healthy pregnancy, delivery & baby, a single embryo transfer was best for us.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020 - 2021, Successful
NPS
10
NPS
10
Age 37 - 38
6 IUI
2 IVF
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Unexplained
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon was one of the most empathetic, supportive doctors I’ve ever had the pleasure to see. She followed up and answered questions personally and never made me feel like a bother. She is frank and honest and didn’t treat me like just a “patient.”...incredibly knowledgeable, flexible and open to what her patients are comfortable with...she didn’t push us to move faster than we were comfortable with. I felt supported and that she was truly in our corner and wanting our treatment to succeed on a personal level...
RMA is a well oiled machine. I didn’t wait too long for screenings and scans and always got through to a clinical person if I had questions. Scheduling was challenging because I preferred the west side office and often had to call to change my monitoring because they scheduled me elsewhere, but otherwise my experience was very positive. It is a very busy practice...Dr Sekhon’s nurse Connie was fantastic, always answered my questions and was compassionate while I was going through a very stressful time...
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon is incredibly knowledgeable, flexible and open to what her patients are comfortable with. We weren’t ready to jump into IVF so we did many IUI cycles, and she didn’t push us to move faster than we were comfortable with. I felt supported and that she was truly in our corner and wanting our treatment to succeed on a personal level. I also trusted her advice fully because she was very straightforward and explained everything in a way I could understand.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Be honest about your own comfort level and she will work with you. And trust her advice!
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon was one of the most empathetic, supportive doctors I’ve ever had the pleasure to see. She followed up and answered questions personally and never made me feel like a bother. She is frank and honest and didn’t treat me like just a “patient.”
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
My first two cycles of IVF were cancelled because of low egg count. We switched protocols from the first to second, taking a more aggressive approach, which I did not respond well to, then switched again on the third round, which led to a transfer and ultimately a miscarriage. My fourth cycle was successful.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie Schmidt)
Dr Sekhon’s nurse Connie was fantastic, always answered my questions and was compassionate while I was going through a very stressful time.
Describe your experience with RMA of New York.
RMA is a well oiled machine. I didn’t wait too long for screenings and scans and always got through to a clinical person if I had questions. Scheduling was challenging because I preferred the west side office and often had to call to change my monitoring because they scheduled me elsewhere, but otherwise my experience was very positive. It is a very busy practice.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We transferred two fresh embryos, which Dr. Sekhon recommended and i agreed with.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
LGBTQ
2021, Successful
NPS
8
NPS
9
Age 36
European
Latinx
Income $200K - $499K
2nd of 2 Docs
IVF With Other Docs
Donor Sperm
LGBTQ
Neutral
Strongly Recommends
Successful
Because we were transferring frozen embryos and had had one previous successful pregnancy, this round seemed pretty straight-forward. Dr. Sekhon was also straight-forward in her communication...originally planed to each do co-IVF, but we learned in our first consultation that I had low ovarian reserve and that I was not a good candidate for IVF...had my wife do two retrievals, resulting in 8 healthy embryos, which we froze until we were ready to transfer.
This clinic [RMA of New York] is very organized and runs very smoothly. The staff is very professional and competent. In both of my transfer experiences I felt that the course of the full treatment was never explained to me, so I didn't know what to expect. The second time around, I had a memory of the first time, but this didn't help with my anxiety...
How was your experience with Lucky Sekhon at RMA of New York?
Because we were transferring frozen embryos and had had one previous successful pregnancy, this round seemed pretty straight-forward. Dr. Sekhon was also straight-forward in her communication. I had more of an experience with Dr. Davis, who is no longer with the practice. He was extremely warm and comforting. He handled my wife's two retrievals and my first embryo transfer.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Dr. Sekhon took over for Dr. Davis. We originally planed to each do co-IVF, but we learned in our first consultation that I had low ovarian reserve and that I was not a good candidate for IVF. We think had my wife do two retrievals, resulting in 8 healthy embryos, which we froze until we were ready to transfer. Dr. Davis transfered the first embryo, which was a success. Dr. Sekhon transfered the second, which was a success.
Describe your experience with the nursing staff at RMA of New York.
The nurses were helpful with the medication calls and when I had a COVID scare/false alarm. Jennifer Needle was very helpful with coordinating my care and with answering my questions.
Describe your experience with RMA of New York.
This clinic is very organized and runs very smoothly. The staff is very professional and competent. In both of my transfer experiences I felt that the course of the full treatment was never explained to me, so I didn't know what to expect. The second time around, I had a memory of the first time, but this didn't help with my anxiety. The first time, no one told me to start taking prenatal vitamins, for example, until it was casually mentioned before the transfer (assuming I had already started). The same happened when it was time to schedule with the OB, no one told me when it was time to do that, which was a problem the first time around.
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We did single embryo transfers each time because we fortunately had very high quality embryos to choose from.
8
Doctor
Lucky Sekhon
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
2 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
9
Age 36
4 IUI
3 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Doctor
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon was always fully present whenever I was meeting or speaking with her, and made herself available via phone/email as often as needed - she was always completely informed and recalled every single detail of my specific case and never made me feel like a number...The best doctor I have ever had, hands down, of any kind! I don't wish for anyone to undergo/need this type of treatment but if you do....she's the absolute best! I recommend her completely and without hesitation
[RMA of New York] Pros: Truly incredible, caring, patient, compassionate staff! Felt cared for by not just Dr. Sekhon and Connie but by all of the doctors, nurses, and other staff...Very clear instructions and explanations of the entire process. Con: Scheduling for morning monitoring! Because of covid, morning monitoring happened with appointment slots instead of first-come, first-serve.
How was your experience with Lucky Sekhon at RMA of New York?
The best doctor I have ever had, hands down, of any kind! I don't wish for anyone to undergo/need this type of treatment but if you do....she's the absolute best! I recommend her completely and without hesitation.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don't be afraid to ask questions...while the whole process can feel agonizingly slow at times, the moments with the doctor can feel like they speed by, so it can help to write down questions in advance of appointments...and/or don't hesitate to reach out to her or the office with questions in between appointments if needed!
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon was always fully present whenever I was meeting or speaking with her, and made herself available via phone/email as often as needed - she was always completely informed and recalled every single detail of my specific case and never made me feel like a number.!
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie)
Loved working with Connie! She is so laid-back and reassuring while also being totally informed and on top of things.
Describe your experience with RMA of New York.
Pros: Truly incredible, caring, patient, compassionate staff! Felt cared for by not just Dr. Sekhon and Connie but by all of the doctors, nurses, and other staff in the practice that I came into contact with (special shoutout to Kym and Jennifer Needle!). Very clear instructions and explanations of the entire process. Con: Scheduling for morning monitoring! Because of covid, morning monitoring happened with appointment slots instead of first-come, first-serve. This had pros and cons but on multiple occasions I either (a) did not receive an automated email to come in for an appointment when I was supposed to, or (b) received an appointment for a different time or location than I had requested, both of which created a lot of (what I perceived to be unnecessary) stress.
Describe your experience with your monitoring appointments at RMA of New York.
As outlined in previous section - could get a little competitive with other patients to get in the door/to get first in line, even with specific scheduled slots!
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
$$$$
What specific things went wrong at RMA of New York?
  • Lost appointments
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
9
Age 30 - 31
2 IVF
Ashkenazi Jewish
Income $200K - $499K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Sekhon always provided me with individualized care. She made sure to answer my e-mails (A LOT) on a timely basis, and calmed me down, when needed...she did change my dose of estrogen prior to transfer and during transfer to the last dose being vaginally (rather than orally) to increase my levels. This seemed to work and be a more aggressive approach for me..
The e-mails regarding medications to take are sometimes automated and may cause confusion...The [RMA of NY] clinic was not always timely in returning calls. When I called after hours, it would sometimes take a day or so to receive a call back from a nurse. The waiting room on Madison avenue may seem really busy, but they are efficient in getting you in and out of the door, especially when you are rushed in the mornings..
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon always responded to e-mails and made sure to address all of mine and my husband's questions and concerns. She was knowledgable, and always showed compassion and care. I can't even elaborate on how much of a gem she truly has been through this whole process, other than we were SUPER lucky and fortunate to have had the chance to work with her and her team.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
She truly means what she says-if you are feeling anxious about something, listen to what she says. She is knowledgable and understands what you are going through, even if it may not be the answer you specifically want to hear.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
As someone with a lot of anxiety, Dr. Sekhon always provided me with individualized care. She made sure to answer my e-mails (A LOT) on a timely basis, and calmed me down, when needed. She was patient, and truly showed that she cared.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
There was not a specific "protocol" that I think she used, but, she did change my dose of estrogen prior to transfer and during transfer to the last dose being vaginally (rather than orally) to increase my levels. This seemed to work and be a more aggressive approach for me.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie)
Connie was a gem to work with, also. If Dr. Sekhon was not available, she would answer my questions or concerns in a timely manner. She made sure to make me feel comfortable, and did not make me feel as if I was bombarding her (although, I definitely was). She understood my background and my neurotic tendencies, and was always a helping hand.
Describe your experience with RMA of New York.
The clinic was not always timely in returning calls. When I called after hours, it would sometimes take a day or so to receive a call back from a nurse. The waiting room on Madison avenue may seem really busy, but they are efficient in getting you in and out of the door, especially when you are rushed in the mornings. The downtown location is better in that there are less people, and you do not feel as overwhelmed. There are some doctors who I saw during monitoring that I did not have the best experiences with, but, Dr. Sekhon made sure that I only saw the doctors I felt comfortable with if she could not see me. Some of these doctors really did not take time to glance at your file and made you feel as if you are just another person walking through the door.
What specific things went wrong at RMA of New York?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
The e-mails regarding medications to take are sometimes automated and may cause confusion. For example, I was told by my nurse and doctor to take 2 pills of estrogen orally and 1 pill vaginally-the automated e-mail fills in to take all 3 pills orally, so I needed to double check that frequently.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 38
6 IUI
2 IVF
Unexplained
European
Ashkenazi Jewish
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Sekhon treated me as I was an individual. She wasn't just going through the checklist. She managed my side effects in a real way and did not brush them off as "expected" or "temporary". She remembered every personal detail i shared and she always checked in on my family in between cycles and visits...She treated me and my partner with a whole human approach and talked us through every single step
The [RMA of NY] clinic is very well organized. I think COVID-19 actually made them more efficient and organized. My one negative used to be the mass of people waiting for monitoring. But due to COVID-19, they moved to timed monitoring and it was seamless. I appreciate that every patient has a team - doctor, nurse, IVF coordinator and financial coordinator. Their lab and the medical assistants are wonderful. They listen to my preference of vein and trusted my life experience of what would work.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon treated me as I was an individual. She wasn't just going through the checklist. She managed my side effects in a real way and did not brush them off as "expected" or "temporary". She remembered every personal detail i shared and she always checked in on my family in between cycles and visits. Starting IVF in the middle of a global pandemic is exceptionally hard, but she made the time to schedule telehealth visits and phone calls often to check in about everything. I trust her implicitly. I would recommend her to my nearest and dearest friends.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Don't be afraid to ask questions. When she says to email questions, no matter how small, do it. She will always respond.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon spoke to me like I was an individual person. She never just did the standard or textbook approach. She treated me and my partner with a whole human approach and talked us through every single step. She never let a day pass without replying to an email -with the smallest or biggest questions. She remembered every personal detail I ever shared. When my mother in law passed away she emailed me immediately to express her condolences and ensured my appointments would be change to match my needs but not delay treatment.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
Our original plan was to do 3 IUI cycles and then move on to IVF. Due to insurance reasons and covid-19, we ended up doing 6 IUIs and 2 medicated timed cycles. None resulted in a pregnancy. I did 2 egg retrievals (+ 1 attempted that was canceled due to lack of response). We decided to do PGT testing for embryos due to my age. My frozen transfer of a day 5 embryo resulted in my current active pregnancy.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie)
My primary nurse, Connie, has been wonderful. Always calling with results in a timely fashion, responds to emails and has guided me through the whole process in a safe way.
Describe your experience with RMA of New York.
The clinic is very well organized. I think COVID-19 actually made them more efficient and organized. My one negative used to be the mass of people waiting for monitoring. But due to COVID-19, they moved to timed monitoring and it was seamless. I appreciate that every patient has a team - doctor, nurse, IVF coordinator and financial coordinator. Their lab and the medical assistants are wonderful. They listen to my preference of vein and trusted my life experience of what would work.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
insurance covered all of my treatment, I was only responsible for copays
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 29
4 IUI
PCOS
Tubal Blockage
Ashkenazi Jewish
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon is fantastic. She is so knowledgable and I really appreciated how she always stuck to the science. She was honest about what treatments would help vs. not move the needle. She was incredibly responsive over email, and I had many questions...She was incredibly attentive to mental health...She is proactive in getting you the best treatment
RMA really runs like a well oiled machine...The lab is great, I always got my results so fast. Their surgical facility at 635 Madison is excellent. There were times when I had to call the office to remind them to put me on the monitoring schedule...The finance department can be a weakness. We really struggled to set up our billing through WIN Fertility and are still not sure how much/where to send our outstanding balance.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon really focuses on treating you AND your spouse. She always has in mind that you are in this together and she makes sure to include you both. She explains everything that is going to happen and it always made me feel at ease. She is proactive in getting you the best treatment, for example when she noticed an abnormally high HcG she tracked it closely and then referred me to another practice to investigate further; the referred doctor was also phenomenal. She remembers everything and is incredibly sensitive. I was extremely nervous to be pregnant after a loss and she was happy to let me keep coming for extra visits even when it was time to be discharged. She had her own baby in the middle of my treatment and I hardly noticed; she works incredibly hard for all of her patients. Despite everything during COVID, she did not let this slow us down towards reaching our goal. She had excellent advice about the Vaccine, and her understanding of the science and ability to explain it really made a difference. Infertility is a rough journey but she really made me feel like I was in the best possible hands.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
You made an excellent choice. Listen to your doctor!
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon is fantastic. She is so knowledgable and I really appreciated how she always stuck to the science. She was honest about what treatments would help vs. not move the needle. She was incredibly responsive over email, and I had many questions. She encouraged me to go have fun and enjoy vacation even when I was worried about doing so. She was incredibly attentive to mental health. She guided us through pregnancy loss and then starting cycles again. She fully understands and appreciates the urgency of a patient wanting to start trying again. She was patient with us when we talked about our concerns with IVF and helped us think through potential solutions. I really felt like she was really hoping for our success the entire time and it made all the difference.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
We started with diagnostic, and we found I had 1 blocked tube. I also had many symptoms of PCOS, though it is hard to 100% confirm. I was not naturally ovulating and regularly and my cycles were incredibly irregular. We started on Clomid + Ovidril as a trigger shot and scheduled intercourse. After a couple cycles we increased my dosage because the follicles were not growing enough. After 3 cycles we discussed IVF, but decided to do IUI instead. This was our choice - not because it was really required for any male factor infertility. We got pregnant on our first IUI which was our 4th cycle. At week 7/8 we had a loss. Dr. Sekhon diagnosed this and performed the D&C. My HcG remained elevated and so she performed a saline sono that helped dislodge retained tissue (and avoid another surgery for me). The loss was due to a trisomy so there was no change in strategy needed. We started cycles again and went straight to Clomid + Oviril + IUI because we decided if it was successful the first time we should stick with it. We discussed IVF and when would be the right time, but ultimately did not need it bc we got pregnant on our 3rd cycle after the loss.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Constance (Connie) Schmidt)
The nurse was great, she answered all my questions and was always helpful in moving or rescheduling appointments and following up with me. You can tell she is in constant communication with Dr. Sekhon and I fully trusted her.
Describe your experience with RMA of New York.
RMA really runs like a well oiled machine, even during COVID. The lab is great, I always got my results so fast. Their surgical facility at 635 Madison is excellent. There were times when I had to call the office to remind them to put me on the monitoring schedule, but they were always available and quick to solve it. The finance department can be a weakness. We really struggled to set up our billing through WIN Fertility and are still not sure how much/where to send our outstanding balance.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
The copays per visit were 20-25. The medication was around $50 for the Ovidril. I don't recall the cost of Clomid or the labs but it was under $100 per cycle. The D&C was over $1000.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
9
Age 36 - 37
4 IUI
2 IVF
Unexplained
Latinx
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Sekhon] always took the time to explain and answer all my questions. I felt she was listening to my concerns and my wishes. During the most challenging part of my treatment (and when I needed it the most) I was able to see her in every appointment...We did 4 round of IUI (increasing the amount of Clomid). We did 2 IVF cycles (Menopur, Gonal F, Citrotide, HCG) that yield good fertilization rate, and 4 blastocysts each cycle.
In this [RMA of NY] clinic they only do single embryo transfers...They did all the tests I needed it (except for one, that was in a hospital) onsite so you don't have to ask for appointments or go anywhere else. They will contact you with the results the same day. The online portal is not updated that often, but you can always call and ask for your results/ information...
How was your experience with Lucky Sekhon at RMA of New York?
I loved being a patient of Dr. Sekhon. She always took the time to explain and answer all my questions. I felt she was listening to my concerns and my wishes. During the most challenging part of my treatment (and when I needed it the most) I was able to see her in every appointment.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Always ask everything you need and tell her what is on your mind. She will take the time to understand you and explain.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
RMA of NY is a big clinic with a lot of patients. It was the first time I was dealing with a fertility clinic so at the beginning it did not feel very personal, but that changed once I started the treatments
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
We did 4 round of IUI (increasing the amount of Clomid). We did 2 IVF cycles (Menopur, Gonal F, Citrotide, HCG) that yield good fertilization rate, and 4 blastocysts each cycle.
Describe your experience with your nurse at RMA of New York.
All nurses I had to talk to where very kind. Dr. Sekhon's nurse was always available for questions/ comments. She even came home to teach us how to do the PIO injections (and did it when my husband could not do it).
Describe your experience with RMA of New York.
This is a big clinic, and it will be shocking and overwhelming at the beginning. Once you are familiarized with its size, it is very organized and convenient. They did all the tests I needed it (except for one, that was in a hospital) onsite so you don't have to ask for appointments or go anywhere else. They will contact you with the results the same day. The online portal is not updated that often, but you can always call and ask for your results/ information. My advice for a new patient is to always ask and take your time, don't get overwhelmed by the size of the clinic. If you ask for time to ask questions/ concerns they will give it to you.
Describe the costs associated with your care under Lucky Sekhon at RMA of New York.
We were lucky to have insurance coverage for all the treatments
Describe Lucky Sekhon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
In this clinic they only do single embryo transfers.
10
Doctor
Lucky Sekhon
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
9
Age 37 - 38
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $500K+
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sekhon was warm, caring and understanding. She was communicative and empathetic. I always felt like we were in it together. When she missed an e-mail or call, once I had to call her out for it, she always was apologetic...I completed 4 rounds of IVF egg retrieval and insemination with Lucky. The first round I produced less eggs than expected and all tested to be abnormal. We then adjusted my treatment to a microdose lupron. This worked better and I produced 2 normal embryos on the second round. She suggested I go for round 3 to bank more, I did, and all retrieved were abnormal. I bit the bullet and went for round 4 where I had my best cycle yet with 5 normal embryos, 2 of which were Day 5.
The first round [at RMA of New York] I produced less eggs than expected and all tested to be abnormal. We then adjusted my treatment to a microdose lupron. This worked better and I produced 2 normal embryos on the second round. She suggested I go for round 3 to bank more, I did, and all retrieved were abnormal. I bit the bullet and went for round 4 where I had my best cycle yet with 5 normal embryos, 2 of which were Day 5.
How was your experience with Lucky Sekhon at RMA of New York?
Dr. Sekhon was warm, caring and understanding. She was communicative and empathetic. I always felt like we were in it together. When she missed an e-mail or call, once I had to call her out for it, she always was apologetic.
What's one piece of advice would you give a prospective patient of Lucky Sekhon at RMA of New York?
Feel free to be honest with Lucky and air all of your concerns. It will make for a better experience for both of you.
During treatment, were you treated like a number or a human with Lucky Sekhon at RMA of New York?
Dr. Sekhon always made a point to reply to e-mails, return calls and patiently discuss next steps. She was reassuring but realistic.
Describe the protocols Lucky Sekhon used in your cycles at RMA of New York and their degree of success.
I completed 4 rounds of IVF egg retrieval and insemination with Lucky. The first round I produced less eggs than expected and all tested to be abnormal. We then adjusted my treatment to a microdose lupron. This worked better and I produced 2 normal embryos on the second round. She suggested I go for round 3 to bank more, I did, and all retrieved were abnormal. I bit the bullet and went for round 4 where I had my best cycle yet with 5 normal embryos, 2 of which were Day 5.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Constance Schmidt)
I always received very good care at RMA Eastside. No complaints about the nursing staff who were always warm and empathetic during my many months visiting their clinic.
Describe your experience with RMA of New York.
I would tell a new patient to get their very early if they don't want to wait forever for their blood work/follicle counts. The clinic could get very crowded. It would have been nice to see my primary doctor, Lucky Sekhon, more during the harvest process. Normally random nurses and doctors would complete my scans, but they were all very nice.
Describe your experience with your monitoring appointments at RMA of New York.
It could get crowded so I was sure to get there early.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
The only thing that went wrong is that I was told I had a healthy female embryo after my second round. When it came time to implant, I was informed it was male. Not a huge, huge deal, but would have been nice to know the correct sex from the start.
10
Doctor
Lucky Sekhon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5