Lusine Aghajanova

Stanford University

Rated 7.5
Strongly recommend: 75%Don't recommend: 25%7.5
75% strongly recommend
4 reviews
Humanity
8.5
8.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.5
6.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Yerevan State Medical U
Residency
Baylor & UC San Francisco
Fellowship
UC San Francisco
Lusine Aghajanova works at

Stanford University
Rated 8
Strongly recommend: 56%Neutral: 24%Don't recommend: 20%8

At 1 office

Sunnyvale
1195 W. Fremont Avenue
Sunnyvale, CA 94087
(650) 498-7911
Explore Clinic

4 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
10
10
Age 29 - 32
10 IUI
IVF
Anovulation
PCOS
South Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I felt like a human because she [Dr. Aghajanova] treated like one. She was very kind and compassionate ... We literally laughed, prayed and cried together. I think I have an amazing relationship with her. She is very compassionate and I can’t imagine to get through this difficult journey without her. ... They [Sanford] believe in single embryo transfer to avoid risk of multiples and further complications ...
Strength : Staff and qualified doctors Very organized team Nice and clean office Very adjusting Results are available on the portal ASAP Nurses are very prompt Very reachable through patient portal and phone Weakness There is waiting sometime but I guess that’s fine atleast for me Sometimes they mess up the bills and it’s very frustrating. I did notice twice that no approval was sent at the insurance and they billed me the whole amount ...
How was your experience with Lusine Aghajanova at Stanford University?
My experience was great. We literally laughed, prayed and cried together. I think I have an amazing relationship with her. She is very compassionate and I can’t imagine to get through this difficult journey without her.
What's one piece of advice would you give a prospective patient of Lusine Aghajanova at Stanford University?
Have lots of patience. Infertility treatments does require lots of patience
During treatment, were you treated like a number or a human with Lusine Aghajanova at Stanford University?
I felt like a human because she treated like one. She was very kind and compassionate
Describe the protocols Lusine Aghajanova used in your cycles at Stanford University and their degree of success.
Start clomid from cycle day 3 for 5 days. This was followed my Follistim injection of 75 IU for 5 or sometimes 4 days. Around 13 or 14th day I got my bhcg injection and thn IUI 36 hours later. I also took progesterone intra vaginally two days after iui and I would continue that until my blood test. They asked my to stop of bhcg comes out negative
Describe your experience with your nurse at Stanford University. (Assigned nurse: Tracy)
All of them were great. I literally have no complains. Sometimes there was a lot of waiting but that was completely bearable. This did not annoy me at all.
Describe your experience with Stanford University.
Strength : Staff and qualified doctors Very organized team Nice and clean office Very adjusting Results are available on the portal ASAP Nurses are very prompt Very reachable through patient portal and phone Weakness There is waiting sometime but I guess that’s fine atleast for me Sometimes they mess up the bills and it’s very frustrating. I did notice twice that no approval was sent at the insurance and they billed me the whole amount which is very sad because infertility treatments are very stressful and to deal with insurance adds up to the stress.
Describe the costs associated with your care under Lusine Aghajanova at Stanford University.
It’s very expensive :( This is the worst part of infertility treatment. They rip off our pocket. Finances and bills is a very big reason that I felt literally helpless at times.
Describe Lusine Aghajanova's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Stanford University.
They believe in single embryo transfer to avoid risk of multiples and further complications
10
Doctor
Lusine Aghajanova
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Stanford University
Sunnyvale
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
1
2
Age 42 - 43
2 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
East Asian
Income $200K - $499K
Engineer
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Aghajanova] did not seem to know information from my chart each time I went in for an appointment. ... She told me she would have preferred to see me when I was 35 or so. Which made me cry, because what am I supposed to do, turn back time? She did not seem empathetic at all that we were acknowledging my advanced maternal age, and were asking for her support. ... Although you are assigned a primary attending physician, you will be seen by anyone.
Scheduling appointments was around their [Standford University] schedule, and they often did not have times that worked well for me. Although you are assigned a primary attending physician, you will be seen by anyone. ... My communications with the care team were mainly via the online messaging system, and I found it extremely frustrating to actually get answers to my questions on scheduling cycles, what my protocol would be, getting my prescriptions called in, and when I needed to start medications.
How was your experience with Lusine Aghajanova at Stanford University?
I went in for a consultation regarding fertility treatment because we wanted to try to freeze embryos, before I got too much older (I'm early 40s). She told me she would have preferred to see me when I was 35 or so. Which made me cry, because what am I supposed to do, turn back time? She did not seem empathetic at all that we were acknowledging my advanced maternal age, and were asking for her support. What made it worse is that I had tried to schedule a consultation with the clinic years earlier, and they did not return my calls. We did conventional IVF for our first cycle, since there was no male factor. For our second cycle, we signed consents to do the same, since we were not given any information about why some of our eggs did not fertilize normally. However, part way through the cycle, we were told our treatment plan was supposed to be ICSI because some eggs fertilized with multiple sperm last time. We had to resign consents because we were not given information at the beginning of the cycle.
What's one piece of advice would you give a prospective patient of Lusine Aghajanova at Stanford University?
Ask for the results of your treatment, and what they mean. Ask what your treatment plan is, and why. Do not expect her to provide this information without direct questioning.
During treatment, were you treated like a number or a human with Lusine Aghajanova at Stanford University?
She did not seem to know information from my chart each time I went in for an appointment.
Describe the protocols Lusine Aghajanova used in your cycles at Stanford University and their degree of success.
Cycle 1 Priming + Antagonist protocol: Estradiol priming (9 days), Gonal F 300 + Menopur 150 stimulation (12 days) and Ganirelix (last 5 days), HCG + Gonal F 400 trigger. Presumably chosen to be gentler, and due to advanced maternal age. Baseline follicle count was supposedly 14, but did not all develop at the same rate. 5 eggs retrieved, conventional IVF, 3 fertilized normally + 2 fertilized with multiple sperm, 3 blastocysts at day 7 with grades 4AA 6BB 6CB. Cycle 2 Priming + Flare Protocol: Estradiol priming (10 days), Microdose Lupron 10 (16 days) and Gonal F 300 + Menopur 150 (13.5 days), HCG + Gonal F 400 trigger. Presumably chosen for above, and to try to get more eggs mature. 7 eggs retrieved, ICSI all 7 mature, 6 fertilized, 3 blastocysts at day 6 with grades 4BC 4CC 6CC. Cycle 3 Antagonist Protocol: not yet started, but presumably birth control pills, Gonal F 225 + Menopur 150 + Ganirelix, HCG + Lupron trigger. Presumably chosen to get follicles to develop at the same time.
Describe your experience with your nurse at Stanford University.
Although the doctor has a specific nurse and care coordinator as part of my care team, I did not actually find I interacted with those people primarily. And didn't even interact with my doctor primarily. My communications with the care team were mainly via the online messaging system, and I found it extremely frustrating to actually get answers to my questions on scheduling cycles, what my protocol would be, getting my prescriptions called in, and when I needed to start medications. And the questions I had regarding my treatment that were meant for the doctor apparently did not get conveyed, or at least didn't get answered.
Describe your experience with Stanford University.
Scheduling appointments was around their schedule, and they often did not have times that worked well for me. Although you are assigned a primary attending physician, you will be seen by anyone. Which sounds good, so you don't have to schedule around one person. But seems like it really means your treatment plan is not understood by the people you are seeing. Or maybe it is that my particular doctor didn't do a good job of documenting my treatment plan in my chart, so other doctors couldn't answer the questions I had.
What specific things went wrong at Stanford University?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Stanford University.
I was given a schedule for when to expect results. I asked if the holidays would impact those dates. I was told no. I called a week after they said they would be available, because I hadn't gotten them yet. They didn't have them, but finally got them later that day. We weren't told our treatment plan changed to ICSI or why. When we finally got this information, I was not told my partner had to come in to fill out paperwork again. My trigger medication was not included in my initial prescription, so I had to arrange a separate delivery. They didn't do a good job estimating how many refills I would need when my cycle was running long, so I had to schedule multiple next day deliveries.
1
Doctor
Lusine Aghajanova
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Stanford University
Sunnyvale
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
9
9
Age 34 - 35
IUI
1 IVF
Male Factor
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Aghajanova is very kind and caring. I felt like she was really rooting for me. ...I felt like she cared. She comforted me through my miscarriage. The only areas for improvement would be better explanations and after my last transfer failed I felt it took awhile for her to reach out to me, but she did reach out. ... We used ICSI since we had MFI. We had a pregnancy that ended in miscarriage so we repeated protocol with final embryo and that resulted in chemical pregnancy.
Staff [Standford U] are all great. Billing department is terrible. If you are OOP like me they say they will help set up a payment plan and then they tell you they can’t. This clinic is good for over weight patients which is why I stick with them. ... All nurses were great. Showed you how to do things, sent the calendar, would respond to you by phone or my chart.
How was your experience with Lusine Aghajanova at Stanford University?
She is a really nice doctor. I felt like she cared. She comforted me through my miscarriage. The only areas for improvement would be better explanations and after my last transfer failed I felt it took awhile for her to reach out to me, but she did reach out.
What's one piece of advice would you give a prospective patient of Lusine Aghajanova at Stanford University?
See if your insurance covers it. Stanford is very expensive and doesn’t work with OOP patients well.
During treatment, were you treated like a number or a human with Lusine Aghajanova at Stanford University?
Dr. Aghajanova is very kind and caring. I felt like she was really rooting for me.
Describe the protocols Lusine Aghajanova used in your cycles at Stanford University and their degree of success.
We used ICSI since we had MFI. We had a pregnancy that ended in miscarriage so we repeated protocol with final embryo and that resulted in chemical pregnancy.
Describe your experience with your nurse at Stanford University. (Assigned nurse: Tatum)
All nurses were great. Showed you how to do things, sent the calendar, would respond to you by phone or my chart.
Describe your experience with Stanford University.
Staff are all great. Billing department is terrible. If you are OOP like me they say they will help set up a payment plan and then they tell you they can’t. This clinic is good for over weight patients which is why I stick with them.
Describe the costs associated with your care under Lusine Aghajanova at Stanford University.
Around $25,000
Describe Lusine Aghajanova's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Stanford University.
First transfer we did 2 embryos since they were worried about growth. Next 2 transfers were single embryo transfer.
9
Doctor
Lusine Aghajanova
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Stanford University
Sunnyvale
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019, Successful
10
10
Age 40
2 IVF
Donor Eggs
Endometriosis
Poor Egg Quality
Prefer not to answer
Income $500K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Aghajanova took as much time as necessary to explain to us all the tradeoffs involved, risks and our chances to get pregnant. She is both extremely patient and knowledgeable, but most of all very passionate about her job. You can tell she takes this personally...is both candid and competent. She left an impression of someone who knows exactly what couples like us were going through. She never rushed us. She explained everything in easy to understand terms without too much sugarcoating - while still being compassionate. We can't recommend her more.
This [Sanford University] is a large clinic with lots of patients. The staff is very professional, knowledgeable and personable - what we expected from Stanford. You should not expect to see the doctor on every visit - but that was ok with us...They [nurses] all seemed very professional, organized and caring...Dr. Aghajanova had strong preference for single embryo transfer...Dr Aghajanova took as much time as necessary to explain to us all the tradeoffs involved, risks and our chances to get pregnant. She is both extremely patient and knowledgeable, but most of all very passionate about her job. You can tell she takes this personally...is both candid and competent. She left an impression of someone who knows exactly what couples like us were going through. She never rushed us. She explained everything in easy to understand terms without too much sugarcoating - while still being compassionate. We can't recommend her more.
How was your experience with Lusine Aghajanova at Stanford University?
Dr. Aghjanova is both candid and competent. She left an impression of someone who knows exactly what couples like us were going through. She never rushed us. She explained everything in easy to understand terms without too much sugarcoating - while still being compassionate. We can't recommend her more.
What's one piece of advice would you give a prospective patient of Lusine Aghajanova at Stanford University?
Just be open with her - she will understand and support you along the way
During treatment, were you treated like a number or a human with Lusine Aghajanova at Stanford University?
Dr Aghajanova took as much time as necessary to explain to us all the tradeoffs involved, risks and our chances to get pregnant. She is both extremely patient and knowledgeable, but most of all very passionate about her job. You can tell she takes this personally.
Describe the protocols Lusine Aghajanova used in your cycles at Stanford University and their degree of success.
I am not sure I can share all this here
Describe your experience with your nurse at Stanford University. (Assigned nurse: Tatum)
They all seemed very professional, organized and caring
Describe your experience with Stanford University.
This is a large clinic with lots of patients. The staff is very professional, knowledgeable and personable - what we expected from Stanford. You should not expect to see the doctor on every visit - but that was ok with us.
Describe the costs associated with your care under Lusine Aghajanova at Stanford University.
I don't think I should answer this question
Describe Lusine Aghajanova's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Stanford University.
Dr. Aghajanova had strong preference for single embryo transfer
10
Doctor
Lusine Aghajanova
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Stanford University
Sunnyvale
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources