Verified
This patient has provided documentation of treatment at this clinic.
2021 - 2022, Unsuccessful
8
7
Dr.D was great from the start. In our consultation he reviewed all tests with us and went over all the numbers explaining what they all meant and how they would affect the process going forward. He is very personable and understanding. He makes sure he understands your needs and creates realistic expectations. He does not make false claims to get your hopes up. He carries himself as a professional and is willing to answer any questions we have.
The structure of this [Northern California Fertility Medical Center] clinic was hard to follow, and did not have the clear instructions from the beginning to the end of treatment strategies. Multiple nurses were pulled into my process, and not all of the coordinators were aware of my treatment stages. On a personal note, their accessibility is not friendly due to some communication barrier. However, this clinic was accurate on the timeline, and had a great follow up during our timeline. Their appointment coordination was easy and always provided best availability.
How was your experience with Manuel Doblado at Northern California Fertility Medical Center?
Dr.D was great from the start. In our consultation he reviewed all tests with us and went over all the numbers explaining what they all meant and how they would affect the process going forward. He is very personable and understanding. He makes sure he understands your needs and creates realistic expectations. He does not make false claims to get your hopes up. He carries himself as a professional and is willing to answer any questions we have.
What's one piece of advice would you give a prospective patient of Manuel Doblado at Northern California Fertility Medical Center?
Best advice for any perspective patient is to provide as much information as possible so he can properly evaluate your situation and determine the best course of action for your needs. He is good at giving you alternative paths to reach your goals.
During treatment, were you treated like a number or a human with Manuel Doblado at Northern California Fertility Medical Center?
We felt great in conversation with Dr. D. He was very understanding of our concerns and listened well. He also addressed our issues and problems along the way assuring any issues we had would be addressed. His support staff was not as warm and helpful when dealing with the process.
Describe the protocols Manuel Doblado used in your cycles at Northern California Fertility Medical Center and their degree of success.
My treatment came with 50 mg of Clomid, Ovidrel trigger shot and IUI procedures for two rounds, and then repeat for round 3 including Progesterone Vaginal Suppository (PVS). During my first round of Clomid overproduced, Dr. D adjusted accordingly to 25mg to counter the over production of follicles. All three rounds of IUI were unsuccessful.
Describe your experience with the nursing staff at Northern California Fertility Medical Center.
The nursing staff was poorly organized and not very informative. No information was provided in next steps process unless us as patients pushed with asking questions. Multiple nurses involved in communication made messages and information provided varied depending on who you spoke with, there was no one clear voice of instruction. The one bright spot was Clara, she took control of our case and was exactly what we needed. She had great follow up, clear direction, and answered any and all questions and concerns we had.
Describe your experience with Northern California Fertility Medical Center.
The structure of this clinic was hard to follow, and did not have the clear instructions from the beginning to the end of treatment strategies. Multiple nurses were pulled into my process, and not all of the coordinators were aware of my treatment stages. On a personal note, their accessibility is not friendly due to some communication barrier. However, this clinic was accurate on the timeline, and had a great follow up during our timeline. Their appointment coordination was easy and always provided best availability.
Describe the costs associated with your care under Manuel Doblado at Northern California Fertility Medical Center.
We covered the costs associated with the consultation fee, ultrasounds, bloodwork, some medications and IUI insemination..
Describe Manuel Doblado's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northern California Fertility Medical Center.
N/A
What specific things went wrong at Northern California Fertility Medical Center?
- Failed to call in prescriptions to pharmacy
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Northern California Fertility Medical Center.
There were three specific things we did not receive clear instructions on what to do during treatment. 1) We were not aware that we were responsibility to order the trigger shot through a third party pharmacy and pay them directly. 2) The general process of IUI did not provide a full information about each step prior to starting treatment. 3) We paid our fees in full, until at later times, we have received a couple of refunds without our knowledge.