2018 - 2019, Unsuccessful
5
8
Review of
We candidly told Dr. Fritz that we wanted to pursue other options before turning to IVF. Although it went against statistics, he supported us trying Clomid for a number of cycles and offered the option of Invocell. I do feel as though he went out of his way to balance both statistics and medical knowledge with the understanding that we were not trying to compromise on our faith...He offered options that would allow us to feel comfortable with the number of embryos in storage after our first treatment, while carefully outlining the pros and cons.
I became very familiar with the nursing staff at UNC Fertility and was able to talk to someone relatively quickly throughout my treatment process - no matter the question. I utilized the patient portal and phone calls a lot...Some appointments felt slightly rushed...[clinic error]my IVF cycle had to be pushed back a few months as there was confusion between the clinic and my insurance company
How was your experience with Marc Fritz (retired) at UNC Fertility?
When I first saw Dr. Fritz, I had come from a clinic that only wanted to pursue IVF. As Christians, my husband and I had some pretty big reservations about what that meant for us. We candidly told Dr. Fritz that we wanted to pursue other options before turning to IVF. Although it went against statistics, he supported us trying Clomid for a number of cycles and offered the option of Invocell. I do feel as though he went out of his way to balance both statistics and medical knowledge with the understanding that we were not trying to compromise on our faith. After a lot of prayer and an unfortunate loss, we went forward with IVF. He offered options that would allow us to feel comfortable with the number of embryos in storage after our first treatment, while carefully outlining the pros and cons.
What's one piece of advice would you give a prospective patient of Marc Fritz (retired) at UNC Fertility?
Be honest and open. He shows little judgement. However, remember that he is seeing hundreds of patients and as much as he will try to review your records just before your appointment, you may find yourself having to advocate for yourself and reminding him of things that you've discussed in the past.
During treatment, were you treated like a number or a human with Marc Fritz (retired) at UNC Fertility?
I became very familiar with the nursing staff at UNC Fertility and was able to talk to someone relatively quickly throughout my treatment process - no matter the question. I utilized the patient portal and phone calls a lot.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Wendy)
Wendy was extremely responsive to all of my questions. In my case, I went through a rare complication that I felt as though I had to strongly advocate for myself. I was told that I likely just had a bug, but it turned out to be extremely serious. I think it could have been handled slightly differently, but my frequency of questions probably caused my own symptoms to be taken less seriously. When I went through IVF, she was extremely helpful and patient.
Describe your experience with UNC Fertility.
The clinic itself was very comfortable and felt like a home for quite some time - I probably visited there 30+ times. One thing that I didn't realize wasn't normal until I went to another practice was that the waiting room was always packed. Some appointments felt slightly rushed.
Describe Marc Fritz (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
UNC as a practice has a very strict criteria that they follow to consider transferring any more than one embryo - age, history, etc. I was not offered the option to transfer any more than one.
What specific things went wrong at UNC Fertility?
- Lost appointments
- Failed to order appropriate test
- Failed to convey critical information
- Canceled a cycle due to clinic error
Describe the specific things that went wrong at UNC Fertility.
I am lucky enough to have fertility coverage through my insurance. But it was very clear that this is not something that their billing department typically deals with. As a result, my IVF cycle had to be pushed back a few months as there was confusion between the clinic and my insurance company. It was a bit frustrating, and I had to make tons of phone calls to try to get things lined up.
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