Marc Fritz
UNC Fertility
Available Lines of Communication
Doctor email
Nurse email
Nurse email
Direct line to nurse
Not available by personal cell phone
Medical SchoolTulane
ResidencyWright-Patterson AF Base
FellowshipU. of Oregon
Raleigh
7920 ACC Bld
Raleigh, NC 27617
919-908-0000
21 assessments
10
9
Age
27 - 30
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Anovulation
10
9
Dr Fritz took the time to really get to know me and my husband and I felt like he truly cared about our results. He was invested, he was sad with me during hard times and happy with me during successes. After going to him for so many years through IVF and an ectopic pregnancy and two successful pregnancies afterwards resulting in my 2.5 year old and 6 month old I could not be happier with the care I received from him.
UNC is very clean, nice and everyone is very friendly. Everyone from the front desk staff, to the nurses taking blood and vitals are all so friendly and caring, they all make you feel welcome and take the time to really get to know you and remember who you are.... For our first son we ended up spending about $25K which included trying drugs like letrozole & injectables, all of the testing (baselines, mock transfers, saline ultrasounds, hsg tests) egg retrieval,
Age
27 - 30
Treated
2015 - 2018
Success with this Doc
Yes
Race
—
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF
Diagnosis
Anovulation
10
9
How was your experience with Marc Fritz at UNC Fertility?
He is so caring and such an intelligent, amazing dr. I could not be happier with the care that I received from him and the outcome of our IVF cycles at UNC. After my first IVF cycle resulted in an ectopic pregnancy I felt so strongly that I always only wanted to have him do my transfers and my next two transfers were successes! He always made me feel so comfortable.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
To trust him fully.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
Dr Fritz took the time to really get to know me and my husband and I felt like he truly cared about our results. He was invested, he was sad with me during hard times and happy with me during successes. After going to him for so many years through IVF and an ectopic pregnancy and two successful pregnancies afterwards resulting in my 2.5 year old and 6 month old I could not be happier with the care I received from him.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
I do not recall.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Mindy )
Mindy was AMAZING! She would email me at all hours of the day/night with questions and help. I was even emailing her on Christmas eve sure that I was having a miscarriage after my 2nd IVF transfer and she was so responsive and caring helping to put my mind at ease and getting me in early the day after Christmas to confirm that the baby was just fine :)
Describe your experience with UNC Fertility.
UNC is very clean, nice and everyone is very friendly. Everyone from the front desk staff, to the nurses taking blood and vitals are all so friendly and caring, they all make you feel welcome and take the time to really get to know you and remember who you are.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
For our first son we ended up spending about $25K which included trying drugs like letrozole & injectables, all of the testing (baselines, mock transfers, saline ultrasounds, hsg tests) egg retrieval, one IVF transfer that ended in an ectopic pregnancy and a second transfer (FET) that resulted in our first son.
Our 2nd son just required an additional saline and mock transfer and one FET which was around $6K total.
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10
10
Age
31
Treated
2018
Success with this Doc
?
Treatment
IUI
Diagnosis
Tubal Blockage
10
10
Friendly, comforting and very informative. I was scared to undergo one of my procedures and he [Dr. Fritz] calmly walked me through it step by step, which really helped me not freak out. He gives every bit of information relating to your options and answers any questions thoroughly. He also took it upon himself to contact my regular OBGYN and let her know what was going on.... Initial consultation, HSG to check for any blockages, left tube blocked but developed a plan for IUI going forward with an understanding that we will consider IVF in the event that IUI fails.
Everyone [UNC Fertility] seems really nice and friendly, very good at communicating basic procedures (taking blood, whatever else) and they have a great portal that I can access at anytime with questions or to look at my records/ schedule. Also, very helpful with financial counseling.... Very organized and easy to access information either by phone or through the portal; feels very patient oriented. They are constantly reaching out about scheduling questions or finance questions. Nice office space
Age
31
Treated
2018
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI
Diagnosis
Tubal Blockage
10
10
How was your experience with Marc Fritz at UNC Fertility?
Friendly, comforting and very informative. I was scared to undergo one of my procedures and he calmly walked me through it step by step, which really helped me not freak out. He gives every bit of information relating to your options and answers any questions thoroughly. He also took it upon himself to contact my regular OBGYN and let her know what was going on.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Be ready for a lot of information but don't be afraid to ask questions or clarify things!
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
Dr. F is very friendly and personable right from the start, he was very welcoming and easy to talk to and gave us a ton of information on our first visit. He discussed our test results and explained what they meant and what we should do going forward. His information was very thorough and he was quick with scheduling and even informed us that he had a preplanned trip so would be out of office for a few days after one of our procedures.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
Initial consultation, HSG to check for any blockages, left tube blocked but developed a plan for IUI going forward with an understanding that we will consider IVF in the event that IUI fails.
Describe your experience with the nursing staff.
Everyone seems really nice and friendly, very good at communicating basic procedures (taking blood, whatever else) and they have a great portal that I can access at anytime with questions or to look at my records/ schedule. Also, very helpful with financial counseling.
Describe your experience with UNC Fertility.
Very organized and easy to access information either by phone or through the portal; feels very patient oriented. They are constantly reaching out about scheduling questions or finance questions. Nice office space, although it's a bit of a drive from where we are.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
My insurance does not cover UNC but they have reached out about financial counseling multiple times. We have paid for everything up front and it has been fine so far.
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10
10
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Anovulation, Unexplained
10
10
He [Dr. Fritz] is honest and upfront about each step of the process. He was very knowledgeable and went above and beyond when things didn’t go as expected. He would always come up with a plan so I could focus on the next steps. He showed compassion when I was hurting and disappointment when I felt discouraged...I took pentoxifylline and vitamin e for I think 3-4 months. Lining got better so we added vaginal viagra I believe. And moved forward with 3rd embryo transfer with success. Each embryo transfer we did IM progesterone (50 mg) for 10 days prior.
[UNC Fertility is] Very well organized, friendly staff, clean, accommodating. We did not like that the check in and check out is so open. It did not allow privacy when talking about upcoming appts or billing. As well as if you came out discouraged or left excited it was like the whole waiting room was a part of it...[The nurse was] Compassionate, organized, available, patient and knowledgeable. She always gave me specific instructions and was there if I had any questions. If I felt discouraged or needed encouragement she was there. And she was there to celebrate and be excited with me when we got pregnant.
Age
28 - 29
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
1 IVF
Diagnosis
Anovulation, Unexplained
10
10
How was your experience with Marc Fritz at UNC Fertility?
Dr. Fritz has a wonderful, warm bedside manner. He is honest and upfront about each step of the process. He was very knowledgeable and went above and beyond when things didn’t go as expected. He would always come up with a plan so I could focus on the next steps. He showed compassion when I was hurting and disappointment when I felt discouraged. He encouraged me to keep going when all I wanted was to give up. He never gave up on us and starting our family.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
You are not alone and he will help find the best route to starting your family.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
Dr. Fritz and staff always knew me by name and knew the specifics of my case. When I was discouraged/frustrated they were as well. They encouraged me and held my hand during the challenges and heartaches and celebrated with me when we finally became pregnant. Dr. Fritz worked endlessly to come up with some alternative treatments when I proved to be more challenging to respond to what the normal protocol was.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
We used follistim and menopur 75 mg for the egg retrieval process. I did injections for 14 days but cannot remember the length of both meds. Then pregynl 10,000 units the night before egg retrieval. Then we did IM progesterone for 10 days prior to embryo transfer. Did not take. Then did a frozen transfer where with did just PO/vaginal estradiol with suboptimal lining, and again did not take. Went to start with another frozen embryo transfer and lining would not respond to PO, vaginal or patches of estrogen. Had a terrible reaction/rash to estrogen patches. Then we scratched that and started again but added vaginal viagra with again no improvement. After that I took pentoxifylline and vitamin e for I think 3-4 months. Lining got better so we added vaginal viagra I believe. And moved forward with 3rd embryo transfer with success. Each embryo transfer we did IM progesterone (50 mg) for 10 days prior.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Mindy Soucy)
Mindy was AWESOME. Compassionate, organized, available, patient and knowledgeable. She always gave me specific instructions and was there if I had any questions. If I felt discouraged or needed encouragement she was there. And she was there to celebrate and be excited with me when we got pregnant.
Describe your experience with UNC Fertility.
Very well organized, friendly staff, clean, accommodating.
We did not like that the check in and check out is so open. It did not allow privacy when talking about upcoming appts or billing. As well as if you came out discouraged or left excited it was like the whole waiting room was a part of it.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
$20,000
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7
8
Age
37
Treated
2016
Success with this Doc
No
Treatment
4 IVF, 4 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Other
7
8
Dr. Fritz is clearly a leading expert in his field, is willing to take risks and adapt treatment as necessary for patients, and clearly cares about success. He is good at explaining concepts and procedures. He is not always the best listener, which can be critical in adapting unsuccessful strategies early (since management is pretty decentralized), or in making patients feel confident about course of action...Dr. Fritz put me on his "eye of newt" protocol
[UNC] Strengths: clean, INCREDIBLE nursing staff, great email communication, good and responsive support with insurance Weaknesses: not always flexible to accommodate difficult patient protocols, appointments not always on time...Amazing. The nursing team makes all the difference in cycle management....Dr. Fritz is clearly a leading expert in his field, is willing to take risks and adapt treatment as necessary for patients,
Age
37
Treated
2016
Success with this Doc
No
Race
European
Income
$500K
Occupation
Professor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IVF, 4 Embryo Freezing
Diagnosis
Diminished Ovarian Reserve, Other
7
8
How was your experience with Marc Fritz at UNC Fertility?
Dr. Fritz is clearly a leading expert in his field, is willing to take risks and adapt treatment as necessary for patients, and clearly cares about success. He is good at explaining concepts and procedures. He is not always the best listener, which can be critical in adapting unsuccessful strategies early (since management is pretty decentralized), or in making patients feel confident about course of action.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Be proactive about your own case management.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
In my 3rd - 5th IVF cycles Dr. Fritz put me on his "eye of newt" protocol (estrace flare + HGH), which involved 375 Gonal + 75 Menapur + Lupron + estrace and 20 units of Human growth hormone (HGH). I had very unresponsive ovaries. My memory is that critical factors in these cycles tended to be management at the beginning of the cycle; whether we could successfully suppress follicle growth to get them to grow together, which apparently is a problem with severe DOR. Original intent in treatment was to save freezable embryos before trying to conceive; by the 5th cycle with 0 freezable embryos my goal was simply to have a baby. For each cycle we transferred available embryos at day 3 because there were so few. In the 5th cycle one of the three embryos resulted in a life birth. (whew!)
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Aly Bell)
Amazing. The nursing team makes all the difference in cycle management.
Describe your experience with UNC Fertility.
Strengths: clean, INCREDIBLE nursing staff, great email communication, good and responsive support with insurance Weaknesses: not always flexible to accommodate difficult patient protocols, appointments not always on time
Describe Marc Fritz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
I had very few embryos and unproductive ovaries, so by the last cycle (#5) we just threw all 3 in. Dr. Fritz discussed risks with me, and his approach seemed to be consistent with my preferences and the specifics of my case.
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10
10
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained, Other
10
10
Dr. Fritz has been compassionate, empathetic, open to my feedback and ideas, listened to the concerns of myself and my husband, and is not afraid to touch me when he is talking to me. During pre-op for my polypectomy he came to see me and listened to my questions and talked to me instead of at me. He also checked on me on the night of the same day I had surgery.
They [UNC Fertility] just implemented a new online service where you can view your testing data, send emails to the doctors and nurses, and set appointments. I like this because it makes communication easier...Dr. Fritz is one of the best fertility doctors in the nation. He literally wrote the infertility textbook that is used in medical schools. I wouldn't go anywhere else. He has worked with us every step of the way to ensure that our questions were answered and that we understood every procedure and treatment we have done. He is warm and personable.
Age
34 - 35
Treated
2015 - 2016
Success with this Doc
?
Race
European
Income
—
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained, Other
10
10
How was your experience with Marc Fritz at UNC Fertility?
Dr. Fritz is one of the best fertility doctors in the nation. He literally wrote the infertility textbook that is used in medical schools. I wouldn't go anywhere else. He has worked with us every step of the way to ensure that our questions were answered and that we understood every procedure and treatment we have done. He is warm and personable.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Be as open and honest as you possibly can. If you hold things back or don't tell him everything he can't provide you with the best quality service.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
Dr. Fritz has been compassionate, empathetic, open to my feedback and ideas, listened to the concerns of myself and my husband, and is not afraid to touch me when he is talking to me. During pre-op for my polypectomy he came to see me and listened to my questions and talked to me instead of at me. He also checked on me on the night of the same day I had surgery.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
We have done three cycles of IUI with a dosage of 100mg of Clomid with each one and then a follicle scan to determine when I would ovulate and the best time to do the IUI. We have not gotten pregnant with any of these cycles.
Describe your experience with the nursing staff.
I think the nursing staff at his office is wonderful. They will respond to emails in a timely manner and are very good with communication.
Describe your experience with UNC Fertility.
They just implemented a new online service where you can view your testing data, send emails to the doctors and nurses, and set appointments. I like this because it makes communication easier. Before the online system I was less than impressed with how they reported testing results but since it is much better. They are kind and compassionate and will work with you on scheduling. As is necessary in the fertility business they are open 7 days a week so you can schedule treatment for Saturday or Sunday if you need to. It is a small clinic and they do have lots of students (fellows) that come there to observe and learn.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
My insurance paid for all 3 of our IUI cycles AFTER I hit my deductible amount of $2,000. I think I paid a little over 300.00 for the first cycle and then my deductible kicked in. The rest I'm not sure about.
What specific things went wrong at UNC Fertility?
- Failed to call with results
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9
9
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
1 IUI
Diagnosis
Unexplained
9
9
Dr. Fritz was extremely professional and thorough as he reviewed the options that were available for our fertility situation. I did not feel pressured to accept the most aggressive approach to getting pregnant. He drafted more than one treatment plan as we sat there and discussed the pros and cons (regarding cost and success rate) of each plan. We left the initial consultation feeling relieved and comfortable with pursuing one of the plans that was discussed, knowing that the additional plan was available if we needed to refer to it.
The office [UNC Fertility] is beautiful. It is located in a multi-story building which requires you to take an elevator to reach the office. The waiting room has plenty of places to sit. They serve coffee and tea. There is also a television in the waiting room for those interested in watching while waiting for the appointment. All of the doctor's offices have opaque windows which create an open feeling as you walk down the hall.... The nurses were extremely kind.
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Race
Black or African-American
Income
$0 - $49K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IUI
Diagnosis
Unexplained
9
9
How was your experience with Marc Fritz at UNC Fertility?
Dr. Fritz was extremely professional and thorough as he reviewed the options that were available for our fertility situation. I did not feel pressured to accept the most aggressive approach to getting pregnant. He drafted more than one treatment plan as we sat there and discussed the pros and cons (regarding cost and success rate) of each plan. We left the initial consultation feeling relieved and comfortable with pursuing one of the plans that was discussed, knowing that the additional plan was available if we needed to refer to it.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
He will definitely draft your treatment plan but may not be the actual doctor to complete the procedure; however, all of the doctors in the office are capable of carrying out the plan according to how Dr. Fritz writes it.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
I felt as though I was treated like a human. Dr. Fritz came out to the waiting room to greet my husband and me. He personally walked us to his office and provided us ample time to describe our infertility journey. He reviewed all of the medical documentation I provided as we sat there. He clearly explained our options without heavily suggesting what should be done. He allowed us to ask questions and further discuss our options.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
We were identified as having unexplained infertility. Dr. Fritz suggested that we consider IUI or IVF. He told us that IVF may have a higher success rate than IUI but IUI was also a reasonable choice. He prescribed 150 mg of clomid, ultrasound monitoring to check my follicles, and an IUI after a positive ovulation test. I got pregnant from my first medicated IUI.
Describe your experience with the nursing staff.
The nurses were extremely kind. When I needed blood work completed or called with questions, they always did so with compassion and care.
Describe your experience with UNC Fertility.
The office is beautiful. It is located in a multi-story building which requires you to take an elevator to reach the office. The waiting room has plenty of places to sit. They serve coffee and tea. There is also a television in the waiting room for those interested in watching while waiting for the appointment. All of the doctor's offices have opaque windows which create an open feeling as you walk down the hall.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
The entire process (IUI, meds, office visits) cost between $800-$1000. However, the office assisted in billing some visits with our insurance at that time.
Describe Marc Fritz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
n/a
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10
10
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI, 4 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
Dr Fritz explained from the very beginning that IVF was probably our last resort, and we had approached that point (not a hard sell, just informative). He listened to my concerns and considered my requests for extra tests, procedures, etc. My husband and I had several unsuccessful FET's and I felt like we all learned from each one and implemented steps to make the next one more likely to succeed. Eventually, we did have success.
The number of patients [at UNC Fertility] seemed smaller than at my first clinic. Everyone knew my name and remembered me at my visits. I was always seen within 10 minutes of arriving. The doctor staff rotated the monitoring visits, and I never had a bad experience... Dr Fritz encouraged us to do eSET for our FET's. We did eSET for the first two FET's, which resulted in a negative beta and a chemical pregnancy. For our third FET my husband and I decided to transfer two embryos. Dr Fritz was not in favor of this decision, but considering our history and age, was willing to do as we wished.
Age
38 - 39
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 4 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Marc Fritz at UNC Fertility?
Dr Fritz explained from the very beginning that IVF was probably our last resort, and we had approached that point (not a hard sell, just informative). He listened to my concerns and considered my requests for extra tests, procedures, etc. My husband and I had several unsuccessful FET's and I felt like we all learned from each one and implemented steps to make the next one more likely to succeed. Eventually, we did have success.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
The clinic has a very warm. welcoming staff overall. I really felt as though they understood what to say (and more importantly, what not to say) to someone experiencing infertility. Dr Fritz has a top-notch bedside manner, and probably made me laugh at every single appointment. I felt like the entire clinic wanted us to have a successful pregnancy.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
I had unexplained infertility so I think I had a very basic protocol with Lupron, menopur, and Gonal-F. This did not change much through the course of four cycles. My retrievals produced good results for my age (38-39). We did PGS testing on all our day 5 embryos, then froze them all. We never did a fresh transfer because we were embryo banking.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Wendy Snyder)
Wendy is the best of the best.
Describe your experience with UNC Fertility.
The number of patients seemed smaller than at my first clinic. Everyone knew my name and remembered me at my visits. I was always seen within 10 minutes of arriving. The doctor staff rotated the monitoring visits, and I never had a bad experience.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
We were accepted into the Attain program, which was $18,900 for two cycles. We ended up doing two cycles with embryo banking and then two FET's, which did not result in a successful pregnancy. Then we did it all over again, two more cycles at $18,900 with embryo banking and one FET. The medications were extra. Overall we spent approx $50,000 on IVF. None of it was covered under United Healthcare.
Describe Marc Fritz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
Dr Fritz encouraged us to do eSET for our FET's. We did eSET for the first two FET's, which resulted in a negative beta and a chemical pregnancy. For our third FET my husband and I decided to transfer two embryos. Dr Fritz was not in favor of this decision, but considering our history and age, was willing to do as we wished.
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10
10
Age
29
Treated
2015
Success with this Doc
Yes
Treatment
3 Fertility Medications
Diagnosis
Anovulation, PCOS
10
10
Dr. Fritz was incredibly knowledgable and helpful in determining why it was taking us so long to get pregnant. We never felt rushed with him, and he always provided very detailed explanations of what was going on and why...I presented some symptoms of having PCOS, including increased hormonal acne once I stopped taking birth control, but did not have many of the most symptoms (I'm tall and very thin). He identified this immediately, and tracked my ovulation to find that I was not, in fact, ovulating...
I LOVED the nursing staff [at UNC]. So sweet, so caring, and so professional. They made me excited to go back and see them, and were always so reassuring and positive. Definitely a highlight of the clinic...The whole time, the office and Dr. Fitz were incredibly supportive, and watched over my early pregnancy with great care until they discharged me to my normal OB/GYN...
Age
29
Treated
2015
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Anovulation, PCOS
10
10
How was your experience with Marc Fritz at UNC Fertility?
Dr. Fritz was incredibly knowledgable and helpful in determining why it was taking us so long to get pregnant. We never felt rushed with him, and he always provided very detailed explanations of what was going on and why.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Go see him!
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
Dr. Fritz was very sweet about asking us about our life and sharing information on his own. He has also since followed up after we moved to help connect us with other doctors if need be, and was always very responsive to our needs and concerns.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
I presented some symptoms of having PCOS, including increased hormonal acne once I stopped taking birth control, but did not have many of the most symptoms (I'm tall and very thin). He identified this immediately, and tracked my ovulation to find that I was not, in fact, ovulating. We tried letrozole, two different doses, to induce ovulation, but they did nothing. We then went to climbed, which resulted in two back to back cycles of ovulation. On the second, I went in and they saw two very mature eggs on my ultrasound, and so gave me a shot that caused the eggs to release. 2 weeks later, I had a positive pregnancy test, and 7 weeks ago I gave birth to a perfect baby boy. The whole time, the office and Dr. Fitz were incredibly supportive, and watched over my early pregnancy with great care until they discharged me to my normal OB/GYN.
Describe your experience with the nursing staff.
I LOVED the nursing staff. So sweet, so caring, and so professional. They made me excited to go back and see them, and were always so reassuring and positive. Definitely a highlight of the clinic.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
We have great insurance, and they covered it all.
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0
2
Age
33
Treated
2014
Success with this Doc
No
Treatment
1 Fertility Medications
Diagnosis
Uterine Fibroids, Unexplained
0
2
He [Dr. Fritz] was very cold, lacked the ability to listen. His immediate and then persistent insistence that I use my sisters eggs gave me the impression the clinic is overly concerned with their success numbers. I was informed of my infertility in one breath, and pushed toward my estranged sister's eggs in the next... I suppose that was a natural transition for him, but not for us. He also had a constant sniffle and struggled to look us in the eye, constantly staring at his computer. I was also pushed toward surgery, and then could not get him or his office to follow up as I tried to schedule it...
Beautiful office [at UNC] with coffee and water available. Front desk/reception was somewhat disorganized. Nurses were good, no nonsense, quick and to the point...Very little interaction with the nurses. The front desk/reception was unorganized and unprofessional at times, of which the nurses had a hand in. Otherwise, they really just checked my blood pressure and weight, confirmed the info on my chart was correct...
Age
33
Treated
2014
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 Fertility Medications
Diagnosis
Uterine Fibroids, Unexplained
0
2
How was your experience with Marc Fritz at UNC Fertility?
Met with him 3 times. He was very cold, lacked the ability to listen. His immediate and then persistent insistence that I use my sisters eggs gave me the impression the clinic is overly concerned with their success numbers. I was informed of my infertility in one breath, and pushed toward my estranged sister's eggs in the next... I suppose that was a natural transition for him, but not for us. He also had a constant sniffle and struggled to look us in the eye, constantly staring at his computer. I was also pushed toward surgery, and then could not get him or his office to follow up as I tried to schedule it.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Be mentally prepared to feel treated as just another patient in a factory of infertility. Science and numbers are his strength, not compassion.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
He repeatedly asked the same questions, to which I had the same answers. Tests were done, but results were not always shared. Complete lack of response when attempting to schedule surgery.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
My routine physical revealed the presence of uterine fibroids, which after a few other steps, led me to this clinic. He ordered the blood work, which ultimately sealed my fate... Nearly nondetectable AMH. He ordered the X-ray test to determine the patency of my tubes, which were determined to be fully open. At which point, he recommended surgery to remove the fibroids as a first step toward the possibility of conceiving. Our discussion left off with me needing to check into work and insurance, at which point I would call to schedule. I did all this as planned, but could not get through to get it on the books. I gave up after several phone calls, one I was able to get with another clinic.
Describe your experience with the nursing staff.
Very little interaction with the nurses. The front desk/reception was unorganized and unprofessional at times, of which the nurses had a hand in. Otherwise, they really just checked my blood pressure and weight, confirmed the info on my chart was correct.
Describe your experience with UNC Fertility.
Beautiful office with coffee and water available. Front desk/reception was somewhat disorganized. Nurses were good, no nonsense, quick and to the point.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
It's been a while, and I have a terrible memory... But, I believe the charges were around $400 to sit and speak with the Doctor- to get results and recommendations.
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10
10
Age
30
Treated
2017
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Male Factor
10
10
He [Dr. Marc Fritz] is always very kind and asks about my over all well being, not just parent planning. He feels like more than a doctor but also a friend...He is very thorough and straight forward, never leaving me to second guess what is next...Even when he was pretty certain both my tubes were open from a previous HSG test, after seeing hospital notes from 2004 that said one tube was scared and possibly blocked, he decided to perform another one to be sure. That spoke volumes to me!
I honestly cannot name a weakness [for UNC Fertility]. This team is excellent! They are prompt, attentative, reassuring and most of all very positive. Going through the struggle of fertility treatment, it is very important to have as much positivity as possible...They [the nurses] are always very welcoming and assuring. Fertility treatment can be quite stressful and embarrassing but they never make you feel this way. I am very open to discussing any issues with all of the friendly nurse staff at UNC.
Age
30
Treated
2017
Success with this Doc
?
Race
Black or African-American
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 Fertility Medications
Diagnosis
Male Factor
10
10
How was your experience with Marc Fritz at UNC Fertility?
He listens to all of my concerns and treats each one with high importance. He is very thorough and straight forward, never leaving me to second guess what is next. Phenomenal doctor! Even when he was pretty certain both my tubes were open from a previous HSG test, after seeing hospital notes from 2004 that said one tube was scared and possibly blocked, he decided to perform another one to be sure. That spoke volumes to me!
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Be total open and honest so that he can help as best as possible. Don't be shy or embarassed to share anything.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
He is always very kind and asks about my over all well being, not just parent planning. He feels like more than a doctor but also a friend.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
So far he has checked hormone levels, my egg reserve, and even performed an HSG. Everything looks good on my end but we do know my partner has a sperm count issue. We are waiting for him to be seen to see if IVF will be our only option. So far we think it is.
Describe your experience with the nursing staff.
They are always very welcoming and assuring. Fertility treatment can be quite stressful and embarrassing but they never make you feel this way. I am very open to discussing any issues with all of the friendly nurse staff at UNC.
Describe your experience with UNC Fertility.
I honestly cannot name a weakness. This team is excellent! They are prompt, attentative, reassuring and most of all very positive. Going through the struggle of fertility treatment, it is very important to have as much positivity as possible.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
So far I've only paid for the visit fee.
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10
10
Age
28 - 29
Treated
2012 - 2013
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Anovulation, Male Factor, Unexplained
10
10
Dr. Fritz was patient and kind. He explained things gently and allowed us time to grieve and process our feelings, and he always had tissues available!... I consider Dr. Fritz to be one of the most knowledgeable doctors in his field. He has a ton of experience in this field and is very smart. He is personable and easy to understand, and takes the time to explain.... Fresh IVF cycle: Gonal F, Menopur, Cetrotide, HCG, and Crinone. ICSI used to to husband's low sperm count.
Strengths: It [UNC Fertility] is very clean and a nice environment. The staff is very friendly. All of the nurses are good at drawing blood. Weaknesses: sometimes hard to get an appointment due to high demand of doctors.... Mindy was very personable and friendly. She always had a positive attitude. She was prompt returning emails and phone calls, and was not annoyed when I asked her a million questions.... I used the Attain program though, so I paid for more cycles than needed
Age
28 - 29
Treated
2012 - 2013
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Anovulation, Male Factor, Unexplained
10
10
How was your experience with Marc Fritz at UNC Fertility?
I consider Dr. Fritz to be one of the most knowledgeable doctors in his field. He has a ton of experience in this field and is very smart. He is personable and easy to understand, and takes the time to explain.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Ask questions! If you don't he will assume you understand.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
Dr. Fritz was patient and kind. He explained things gently and allowed us time to grieve and process our feelings, and he always had tissues available!
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
Fresh IVF cycle: Gonal F, Menopur, Cetrotide, HCG, and Crinone. ICSI used to to husband's low sperm count. 30 eggs retrieved, 18 fertilized, 3 survived to day 5. 2 embryos were transferred and 1 was frozen. Of the 2 transferred, 1 implanted and split. Frozen cycle: estradiol and progesterone. The frozen embryo did not survive the thaw.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Mindy)
Mindy was very personable and friendly. She always had a positive attitude. She was prompt returning emails and phone calls, and was not annoyed when I asked her a million questions.
Describe your experience with UNC Fertility.
Strengths: It is very clean and a nice environment. The staff is very friendly. All of the nurses are good at drawing blood. Weaknesses: sometimes hard to get an appointment due to high demand of doctors.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
I don't remember exactly. I want to say around $15,000 for IVF and about $5,000 for meds. I used the Attain program though, so I paid for more cycles than needed, since I got pregnant on the first try. All expenses must be pain up front before IVF can be scheduled. Frozen transfer was around $5,000.
Describe Marc Fritz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
Dr. Fritz prefers to transfer 1 embryo, but leaves the ultimate decision to the couple. He would not transfer any more than 2 due to my age.
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10
10
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Unexplained
10
10
He [Dr. Fritz] is very good at explaining exactly what is going on to the best of his knowledge. He makes sure you feel comfortable with the option you have chosen and genuinely cares about his patients. He called me himself the first time my hcg dropped and I lost the pregnancy. He also was there for the first ultra sound of my second transfer.... He prefers not to transfer more than one embryo at a time for risk of pregnancy with multiples
The staff [UNC Fertility] overall is amazing from the financial office to nurse to doctors. They are very professional and all have amazing bedside manner. I never feel uncomfortable there. They always ask how I am doing and I can tell they really care.... They understand how emotionally and physically hard this can be and are VERY sensitive about it.... I paid about $1300 for the first cycle and about $1000 in medications. After that each FET was about $1000 each and $30 for each pregnancy test. so far we have spent between 7-10,000
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Race
Prefer not to answer
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Marc Fritz at UNC Fertility?
He is very good at explaining exactly what is going on to the best of his knowledge. He makes sure you feel comfortable with the option you have chosen and genuinely cares about his patients. He called me himself the first time my hcg dropped and I lost the pregnancy. He also was there for the first ultra sound of my second transfer. He is very involved and very willing to help in any way he can, including working with your insurance for any extra paperwork needed.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Be willing to listen.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
He was very caring and made sure I felt like I knew of all my options and let me make the decision I wanted to
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Mindy Soucy )
The nursing staff is amazing! They understand how emotionally and physically hard this can be and are VERY sensitive about it. They are amazing at doing whatever they can to make the process as easy as possible.
Describe your experience with UNC Fertility.
The staff overall is amazing from the financial office to nurse to doctors. They are very professional and all have amazing bedside manner. I never feel uncomfortable there. They always ask how I am doing and I can tell they really care.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
I paid about $1300 for the first cycle and about $1000 in medications. After that each FET was about $1000 each and $30 for each pregnancy test. so far we have spent between 7-10,000
Describe Marc Fritz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
He prefers not to transfer more than one embryo at a time for risk of pregnancy with multiples
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9
9
Age
34 - 36
Treated
2015 - 2017
Success with this Doc
?
Treatment
6 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained, Other
9
9
Dr. Fritz is kind and gentle as a provider. He takes the time to make sure I am comfortable (physically) and frequently asks how I am feeling during procedures. During consultations he explains things clearly and remains positive and genuine. The clinic is busy and the wait for a consultation is occasionally longer than I'd prefer, but when in an appointment he is fully present and engaged.
Wendy [nurse at UNC Fetility] is truly one of the most caring people I have the pleasure of knowing. She's knowledgeable, patient, kind and well-organized. She answers emails regularly at off-hours and weekends, no matter how trivial the question or concern...The clinic's support staff is phenomenal. They learn your name quickly and genuinely care to provide a good experience when infertility is very stressful. The clinic is very busy, so if they are running behind you will have longer than average wait times.
Age
34 - 36
Treated
2015 - 2017
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained, Other
9
9
How was your experience with Marc Fritz at UNC Fertility?
Dr. Fritz is a compassionate doctor with a kind bedside manner. His wealth of experience in infertility treatment is incredibly valuable to me as a patient. He also consults with other doctors (in and out of the practice) when necessary.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
Dr. Fritz is kind and gentle as a provider. He takes the time to make sure I am comfortable (physically) and frequently asks how I am feeling during procedures. During consultations he explains things clearly and remains positive and genuine. The clinic is busy and the wait for a consultation is occasionally longer than I'd prefer, but when in an appointment he is fully present and engaged.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Wendy)
Wendy is truly one of the most caring people I have the pleasure of knowing. She's knowledgeable, patient, kind and well-organized. She answers emails regularly at off-hours and weekends, no matter how trivial the question or concern.
Describe your experience with UNC Fertility.
The clinic's support staff is phenomenal. They learn your name quickly and genuinely care to provide a good experience when infertility is very stressful. The clinic is very busy, so if they are running behind you will have longer than average wait times.
What specific things went wrong at UNC Fertility?
- Provided conflicting information
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9
10
Age
33 - 36
Treated
2008 - 2011
Success with this Doc
Yes
Treatment
7 IUI, Donor Sperm
Diagnosis
Unexplained
9
10
He [Dr. Fritz] listens to what you're saying and acts accordingly. He's aggressive in terms of trying to get a woman pregnant. He sets the program and changed it whenever we needed. When I had to do an HSG, he walked me through exactly what would happen and when my results came back negative, he let me know immediately...He was very clear on his expectations given my age at the time....the nurses were the ones giving me my inseminations.
It's a little hard to find when you first go there because the inseminations happened in UNC Medical, which is somewhat of a maze. Otherwise, I've got no complaints....His [Dr. Marc Fritz] office staff was also very nice, which was a huge, since the nurses were the ones giving me my inseminations...They were fine. My last nurse was a little aggressive with my IUI, but I can't complain because that was the one that actually took.... it was about $150 per visit.
Age
33 - 36
Treated
2008 - 2011
Success with this Doc
Yes
Race
Black or African-American
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 IUI, Donor Sperm
Diagnosis
Unexplained
9
10
How was your experience with Marc Fritz at UNC Fertility?
He listens to what you're saying and acts accordingly. He's aggressive in terms of trying to get a woman pregnant. He sets the program and changed it whenever we needed. When I had to do an HSG, he walked me through exactly what would happen and when my results came back negative, he let me know immediately.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
He's 100% on your side when it comes to doing everything he can to get you pregnant and listens.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
He was very clear on his expectations given my age at the time. His office staff was also very nice, which was a huge, since the nurses were the ones giving me my inseminations.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
I was on nothing until after my 3rd try and then I went in for an HSG and was put on 50mg of clomid.
Describe your experience with the nursing staff.
They were fine. My last nurse was a little aggressive with my IUI, but I can't complain because that was the one that actually took.
Describe your experience with UNC Fertility.
It's a little hard to find when you first go there because the inseminations happened in UNC Medical, which is somewhat of a maze. Otherwise, I've got no complaints.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
They were cheap because infertility was actually covered under my healthcare plan at the time. At most it was about $150 per visit.
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7
7
Age
35
Treated
2019
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
7
7
Only saw him [Dr. Fritz] for the consultation. He explained everything in a manner in which we could understand. He was knowledgeable and answered all questions that we had. He responded promptly when I sent a message in the patient portal....Femara, clomid, injectables, and iui. We wanted to start with iui due to the cost of ivf and Dr. Fritz was confident that we could get pregnant either way.
They clinic [UNC Fertility] is very welcoming. Everyone shows compassion and will assist you with your needs. I liked that the have a lab there for the men to give their samples. They have financial counseling to make sure you are aware of what you will be responsible for.... Only saw him for the consultation. He explained everything in a manner in which we could understand. He was knowledgeable and answered all questions that we had.
Age
35
Treated
2019
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI
Diagnosis
Unexplained
7
7
How was your experience with Marc Fritz at UNC Fertility?
Only saw him for the consultation. He explained everything in a manner in which we could understand. He was knowledgeable and answered all questions that we had. He responded promptly when I sent a message in the patient portal.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
He is very knowledgeable.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
Femara, clomid, injectables, and iui. We wanted to start with iui due to the cost of ivf and Dr. Fritz was confident that we could get pregnant either way.
Describe your experience with the nursing staff.
They were all great.
Describe your experience with UNC Fertility.
They clinic is very welcoming. Everyone shows compassion and will assist you with your needs. I liked that the have a lab there for the men to give their samples. They have financial counseling to make sure you are aware of what you will be responsible for.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
My insurance would not cover so we had to pay out of pocket.
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Verified
This patient has provided documentation of treatment at this clinic.
6
6
Age
41 - 42
Treated
2018 - 2019
Success with this Doc
No
Treatment
2 IUI
Diagnosis
Unexplained
6
6
While expensive he [Dr. Fritz] took time out. Encouraged us, and made sure we understood everything. He tried to put our mind at ease and seemed to really care. ... He was outgoing, knowledgeable very friendly and energetic. He took our opinions into consideration. It was more discussion than him just saying what we will do. I didn’t like that we didn’t see him for the iui’s
Strengths are location and facilities [UNC Fertility]. Weakness is office staff. They were late opening once. It’s hard to get people on the phone on weekends. The patient portal is wonderful and you get rapid responses using it. ... They were kind and compassionate. Seemed like they knew what they were doing. They were very friendly and encouraging.
Age
41 - 42
Treated
2018 - 2019
Success with this Doc
No
Race
Black or African-American
Income
$50K - $99K
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
6
6
How was your experience with Marc Fritz at UNC Fertility?
He was outgoing, knowledgeable very friendly and energetic. He took our opinions into consideration. It was more discussion than him just saying what we will do. I didn’t like that we didn’t see him for the iui’s
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Be prepared for expensive treatment
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
While expensive he took time out. Encouraged us, and made sure we understood everything. He tried to put our mind at ease and seemed to really care.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
He recommended in vitro or iui because of low sperm motility. We chose iui for cost. Wife took femara and clomid.
Describe your experience with the nursing staff.
They were kind and compassionate. Seemed like they knew what they were doing. They were very friendly and encouraging.
Describe your experience with UNC Fertility.
Strengths are location and facilities. Weakness is office staff. They were late opening once. It’s hard to get people on the phone on weekends. The patient portal is wonderful and you get rapid responses using it.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
Over $2000 foot consult and iui
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Verified
This patient has provided documentation of treatment at this clinic.
9
9
Age
40
Treated
2018
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Male Factor, Immunological, Unexplained
9
9
Dr Fritz explains everything in detail so that we could understand the process. Always greeted us with a smile and spoke even when we're not seeing him directly. Responded to email in a timely manner or had his nurse to contact me right away.... We did max stimulation with PGT testing due to failed implantation attempts. The result from PGT were not what we or Dr. Fritz could explain
The clinic [UNC Fertility] did not set up appointments for next visit. You always had to call to schedule according to your calendar or nurse instructions. I believe they should coordinate with each other to arrange next visits... I was over charged for surgical procedures that resulted in a balance that paid for the remainder of services but I was never given the total balance forwarded. Just told that I didn't owe anything
Age
40
Treated
2018
Success with this Doc
No
Race
Black or African-American
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IVF
Diagnosis
Male Factor, Immunological, Unexplained
9
9
How was your experience with Marc Fritz at UNC Fertility?
Dr Fritz explains everything in detail so that we could understand the process. Always greeted us with a smile and spoke even when we're not seeing him directly. Responded to email in a timely manner or had his nurse to contact me right away
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Be in charge of your own care and ask questions
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
Care was tailored to my specific needs and explained in terms that we understood
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
We did max stimulation with PGT testing due to failed implantation attempts. The result from PGT were not what we or Dr. Fritz could explain
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Wendy)
Wendy was very nice and responded in a timely manner
Describe your experience with UNC Fertility.
The clinic did not set up appointments for next visit. You always had to call to schedule according to your calendar or nurse instructions. I believe they should coordinate with each other to arrange next visits
Describe your experience with your monitoring appointments at UNC Fertility.
No problem
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
I was over charged for surgical procedures that resulted in a balance that paid for the remainder of services but I was never given the total balance forwarded. Just told that I didn't owe anything
What specific things went wrong at UNC Fertility?
- Failed to call with results
- Lost results
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10
10
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
IUI, 1 IVF
Diagnosis
Unexplained
10
10
Caring, compassionate, an expert, and true professional. Plan on returning to him [Dr. Fritz] for the next go round despite the distance, would not want to go elsewhere. Every doctor every encounter at this clinic was impressive. Even those completing their soecializationa post med school! (Fellows)... At my request we kept the dosing lower for the egg retrieval so as not to harvest a million eggs we wouldn’t end up using.
Every doctor every encounter at this clinic [UNC Fertility] was impressive. Even those completing their soecializationa post med school! (Fellows)... Strength: communication, organization, clear billing, everything about them. Weaknesses: there were so many times I’d be sitting in the waiting room week after week and wanted so badly to discuss what I was going through with the people who were going through the same thing. A voluntary support group would have been wonderful.
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
—
Occupation
—
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Marc Fritz at UNC Fertility?
Caring, compassionate, an expert, and true professional. Plan on returning to him for the next go round despite the distance, would not want to go elsewhere. Every doctor every encounter at this clinic was impressive. Even those completing their soecializationa post med school! (Fellows)
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Ask questions and trust he has your best interest at heart.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
At my request we kept the dosing lower for the egg retrieval so as not to harvest a million eggs we wouldn’t end up using.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Aly Bell)
She became a friend in our minds. We were excited to email her pictures of our baby!
Describe your experience with UNC Fertility.
Strength: communication, organization, clear billing, everything about them. Weaknesses: there were so many times I’d be sitting in the waiting room week after week and wanted so badly to discuss what I was going through with the people who were going through the same thing. A voluntary support group would have been wonderful.
Describe Marc Fritz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
All the doctors plus the embryologists recommended single for the first two and were on board with double for the last round.
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4
3
Age
34
Treated
2017
Success with this Doc
?
Treatment
3 Fertility Medications
Diagnosis
Anovulation, PCOS
4
3
He [Dr. Marc Fritz] is blunt and straightforward...He explained things well but I am in the medical profession. My husband left without understanding much, which is okay. However when it came down to testing at the end of a procedure I told him we hadn’t decided yet and he told me that he wouldn’t have done the procedure if he knew that. Okay I should have communicated better but he didn’t phrase this particular step as an option..
The clinic [UNC Fertility] was clean and professional looking. The staff was friendly but not forth coming with information. I had to ask them a lot of questions. There was some confusion with billing and that was frustrating...When talking with the financing people there was some confusing information provided via email and the call us if you have questions but if you don’t have time to talk to me when I call the first time why would I call back
Age
34
Treated
2017
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 Fertility Medications
Diagnosis
Anovulation, PCOS
4
3
How was your experience with Marc Fritz at UNC Fertility?
He explained things well but I am in the medical profession. My husband left without understanding much, which is okay. However when it came down to testing at the end of a procedure I told him we hadn’t decided yet and he told me that he wouldn’t have done the procedure if he knew that. Okay I should have communicated better but he didn’t phrase this particular step as an option
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
He is blunt and straightforward
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
He talked to us he just didn’t seem to care what he was taking about In our situation
Describe your experience with the nursing staff.
Their scale wasn’t calibrated so I weighed almost 15lbs more at their office than anywhere which was not helpful and when I mentioned it she said you aren’t the first one to say that
Describe your experience with UNC Fertility.
The clinic was clean and professional looking. The staff was friendly but not forth coming with information. I had to ask them a lot of questions. There was some confusion with billing and that was frustrating
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
My insurance covered nothing so the cost of IVF was 35K
Describe Marc Fritz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
They only transfer one at a time always
What specific things went wrong at UNC Fertility?
- Provided conflicting information
- Read less
10
10
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
5 IUI
Diagnosis
Unexplained
10
10
There simply is no one better. He [Marc Fritz] has been in the field for so long and was so encouraging through the entire process. I wouldn’t have my babies today had he not been the angel he was. There is a reason he’s in such high demand throughout the triangle... He was so caring and never once rushed me through an appointment. He was so attentive to my concerns and questions.
They [UNC Fertility-Raleigh] are the best. No weaknesses that I encountered. Even down to waiting - you didn’t sit in the waiting room long. I would put them up against everyone in the nation and have no doubt they’d come out on top.... He was much more economical than the first clinic I used. He also ALWAYS tried to bill insurance before charging me out of pocket.
Age
27 - 28
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Unexplained
10
10
How was your experience with Marc Fritz at UNC Fertility?
There simply is no one better. He has been in the field for so long and was so encouraging through the entire process. I wouldn’t have my babies today had he not been the angel he was. There is a reason he’s in such high demand throughout the triangle.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Tell him all your concerns. Ask any question.
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
He was so caring and never once rushed me through an appointment. He was so attentive to my concerns and questions.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
He wanted to be as minimally invasive as possible and let God be God and do the work.
Describe your experience with the nursing staff.
They are the best. Available 24/7 and ALWAYS with a smile on their faces.
Describe your experience with UNC Fertility.
They are the best. No weaknesses that I encountered. Even down to waiting - you didn’t sit in the waiting room long. I would put them up against everyone in the nation and have no doubt they’d come out on top.
Describe the costs associated with your care under Marc Fritz at UNC Fertility.
He was much more economical than the first clinic I used. He also ALWAYS tried to bill insurance before charging me out of pocket.
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10
10
Age
39
Treated
2016
Success with this Doc
Yes
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
He [Dr. Marc Fritz] is so careful and kind. When you meet him you feel like family with him and all the staff. He talks to you so you understand everything and doesn’t promise what he can’t deliver. He is honest and upfront about your outcome... Dr Fritz is a top notch docto, friend and cheerleader during the entire process. Without him and God my twins wouldn’t be here.
The only problem I had [with UNC Fertility] was with the financial department getting things straight. Part of it was Attain and part of it was the clinic. Once we had it figured out it was smooth sailing. That was the only problem I experienced.... Given my age he allowed me to put 2 embryos in.... We used fertility drugs and did two fresh transfers and one frozen transfer.
Age
39
Treated
2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Business Executive
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Marc Fritz at UNC Fertility?
Two words... love him! There is nobody better, guaranteed! The next best is God himself. Dr Fritz is a top notch docto, friend and cheerleader during the entire process. Without him and God my twins wouldn’t be here.
What's one piece of advice would you give a prospective patient of Marc Fritz at UNC Fertility?
Go! Don’t wait!
During treatment, were you treated like a number or a human with Marc Fritz at UNC Fertility?
He is so careful and kind. When you meet him you feel like family with him and all the staff. He talks to you so you understand everything and doesn’t promise what he can’t deliver. He is honest and upfront about your outcome.
Describe the protocols Marc Fritz used in your cycles at UNC Fertility and their degree of success.
We used fertility drugs and did two fresh transfers and one frozen transfer.
Describe your experience with your nurse at UNC Fertility. (Assigned nurse: Kim)
Love her! The best!!
Describe your experience with UNC Fertility.
The only problem I had was with the financial department getting things straight. Part of it was Attain and part of it was the clinic. Once we had it figured out it was smooth sailing. That was the only problem I experienced.
Describe Marc Fritz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at UNC Fertility.
Given my age he allowed me to put 2 embryos in.
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