Rated 9
Strongly recommend: 89%Neutral: 2%Don't recommend: 9%9
89% strongly recommend
19 reviews
Humanity
9.2
9.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.3
9.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Nevada
Residency
UCSD
Fellowship
UCSD

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Marcus Rosencrantz works at

Reproductive Health and Wellness Center
Rated 8.9
Strongly recommend: 89%Don't recommend: 11%8.9

At 1 office

Laguna Hills
23141 Moulton Pkwy
Laguna Hills, CA 92653
(949) 516-0606
Explore Clinic

19 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 30 - 31
2 IUI
1 IVF
Anovulation
PCOS
East Asian
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I feel like Dr. Rosencrantz truly cares about each of his patients, and knows exactly where you are with your cycle, how your cycle is going, and what is to come...is the unicorn of doctors who is a genius, and also has great bedside manner! His calm demeanor is so heartwarming in this crazy journey of infertility, and I honestly could not recommend him enough...He responds quickly through the messenger in the patient portal, but also answers any questions over the phone and in-person too...For the trigger, we used lupron and a drop of hcg to ensure I would ovulate, but primarily lupron to prevent ohss, as I had many follicles.
We had 11 embryos make it to day 5/6 and were biopsied and frozen [at Reproductive Health and Wellness Center]. After genetic testing, I currently have 4 geneticall normal embryos ready for transfer...As a newer facility, you aren't competing with hundreds or thousands of patients, trying to get in to see the doctor. In that sense, I feel like you really are a person and not just a number. Each time I arrive for an appointment, I walk right in...She [nurse] is so patient, caring, and understanding, and is always there to answer all of my silly questions.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
I am currently still undergoing IVF treatment with Dr. Rosencrantz, but I couldn't recommend him enough to anyone looking for an IVF doctor! I was told by many that most doctors have no bedside manner, but you shouldn't care about that because all you should care about is that they are great doctors. I wanted a genius doctor, but I also wanted someone with good beside manner who would be open to all my questions. Dr. Rosencrantz is the unicorn of doctors who is a genius, and also has great bedside manner! His calm demeanor is so heartwarming in this crazy journey of infertility, and I honestly could not recommend him enough. I was honestly so nervous and scared to go through IVF, as I'm sure everyone is, but he calmed my nervous each visit and even on the day of egg retrieval, calmly told me everything was going to go great, and sure enough it did. I apprecaited that it was the actual doctor that called several times throughout my stim cycle, and it was also my doctor that called about updates throughout the egg retrieval/fertilization process. Anytime I have questions, and I send messages through our patient portal, he responds so quickly. Also, during my visits, it was so nice to see the doctor each time, so that I didn't have to wait to ask questions or see different doctors each visit. 10 out of 10, I would highly recommend!
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Don't be afraid to ask questions! I'm sure he's heard them all, and he will never make you feel stupid for asking questions. He responds quickly through the messenger in the patient portal, but also answers any questions over the phone and in-person too.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
I feel like Dr. Rosencrantz truly cares about each of his patients, and knows exactly where you are with your cycle, how your cycle is going, and what is to come. He warned me about all possible side effects, and was spot on with even every symptom and when I would feel them. Dr. Rosencrantz was the one to call with updates after egg retrieval, and has been the one to call with all other updates that had to do with my embryos. I just feel like he truly cares for each of his patients as if they were family.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I just completed our egg retrieval portion of our first IVF cycle. During the stim cycle, I took prednisone, prenatals, and folic acid. I did stims for 12 days, and triggered on the 13th day. We used menopur and follistim, then ganirelix for the last few days leading up to trigger. For the trigger, we used lupron and a drop of hcg to ensure I would ovulate, but primarily lupron to prevent ohss, as I had many follicles.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy Anderson)
Cindy is the best! I honestly don't think I could have done it without her. She is so patient, caring, and understanding, and is always there to answer all of my silly questions. She is so sweet, so organized, and made the entire process so easy! She always responds to all my messages through our patient portal so quickly, and is so easy to work with on scheduling around my work schedule and what works best for me! Although I primarily worked with Cindy, some of my blood draws through my egg retrieval cycle was with Nurse Kailyn. She is awesome too-- so sweet and so helpful! I couldn't recommend Cindy enough-- she is truly the best!
Describe your experience with Reproductive Health and Wellness Center.
The clinic itself is SO beautiful! It is a brand new facility, and everything is so clean and beautiful. There's plenty of parking at the facility, and it's easy to park and find the office. As a newer facility, you aren't competing with hundreds or thousands of patients, trying to get in to see the doctor. In that sense, I feel like you really are a person and not just a number. Each time I arrive for an appointment, I walk right in. I've never had to wait for an appointment upon arrival or in the patient room. Also, with working full-time while undergoing treatment, I was really worried about scheduling and making all the appointments work around my work schedule as much as possible. Cindy is always so helpful in coordinating what time/dates work best for me and it's been such a huge stress relief not having to miss much work! Coming from a hospital's Infertility Department with so many patients, and not having the option to pick appointment times, and having to wait sometimes long periods of time even upon arrival, it has been a dream to just arrive for my appointment and be seen and out the door so quickly!
Describe your experience with your monitoring appointments at Reproductive Health and Wellness Center.
Since I work full-time, I asked the Nurse Practitioner if I could be seen early on my way to work. It was no problem for them at all, and I was able to have 7:30am appointments, and get to work by 8/8:15am every time. There was never any wait, it was always super organized, and of course it helped that the office was only about 20 minutes away from my work office. But, I've never felt like I had to work with the clinic's schedule, it was always up to me or I was asked when worked best for me and my schedule! That is amazing!
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
I don't have any insurance coverage on IVF, so all expenses were out of pocket including medications.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
Dr. Rosencrantz prefers that I transfer one embryo at a time, especially since I went through genetic testing of my embryos. We had 11 embryos make it to day 5/6 and were biopsied and frozen. After genetic testing, I currently have 4 geneticall normal embryos ready for transfer. We will transfer 1 at a time.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2021, Successful
10
10
Age 28 - 31
1 Egg Freezing
IVF
Other
European
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Rosencrantz is wonderful at explaining every detail of what is happening and does not sugar coat things to the patient. He is genuine and great at remembering details about my case and making me feel like I was the only patient he had...He goes above and Beyond to ensure the best outcome and will not proceed if optimal conditions aren’t found for that transfer cycle...he never made me feel like a burden for asking questions or wanting to fully understand treatment or procedures...
The clinics [Reproductive Health and Wellness Center] strengths are honesty, attentiveness, top notch care, and patient relationship. I had two successful transfer with Dr Rosencrantz and his team, and both were great experiences...Cindy and Anne [nurses] went above and beyond with medication orders, being present for all procedures and ultrasounds, and always greeted me with a smile. Lauren, also is amazing and attentive. I appreciate them all and felt completely comfortable with everyone in the office.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr Rosencrantz is wonderful at explaining every detail of what is happening and does not sugar coat things to the patient. He is genuine and great at remembering details about my case and making me feel like I was the only patient he had. Dr Rosencrantz is kind, compassionate, and dedicated to helping couples become a family. I trust him with all of my heart and he has never steered me in a wrong or painful direction.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Ask Dr Rosencrantz any and all hard questions, he’s wonderful at explaining and giving you true answers. I was a patient with him for many years and he never made me feel like a burden for asking questions or wanting to fully understand treatment or procedures. He’s a top notch doctor all around.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr Rosencrantz and his staff genuinely care about all aspects of treatment. From medications, blood work, ultrasounds, and procedures, every person is invested and kind.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I have no ovaries, so not much testing was needed, just monitoring, egg retrieval, FET, freezing PGS tested embryos due to needing a surgery in between retrieval and transfer
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy)
Cindy and Anne went above and beyond with medication orders, being present for all procedures and ultrasounds, and always greeted me with a smile. Lauren, also is amazing and attentive. I appreciate them all and felt completely comfortable with everyone in the office.
Describe your experience with Reproductive Health and Wellness Center.
The clinics strengths are honesty, attentiveness, top notch care, and patient relationship. I had two successful transfer with Dr Rosencrantz and his team, and both were great experiences. He goes above and Beyond to ensure the best outcome and will not proceed if optimal conditions aren’t found for that transfer cycle. He cares about the success of your desired family.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
0
0
Age 37
1 Embryo Freezing
Prefer not to answer
Income $200K - $499K
Consultant
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Rosencrantz showed two completely different behavior types before and after I maid a large payment for the treatment. Before I agreed to and paid for the treatment he showed a very pleasant and caring behavior. This however completely changed after the the payment was made. The treatment ended up practically with no results caused potentially by human error. Me and my partner have no fertility issues and went through the treatment only for preservation purposes. Although he admitted that something may have gone wrong with the process, he refused any meaningful way of accountability. He did not show any care about our devastation and in fact suggested that we pay more for another cycle. Him and his team made us feel like we are as good as our willingness to spend at his fertility center. Also in the beginning stages of consultation there were a lot of pressure on us with regards to purchasing "other services" such as acupuncture and nutritional consultation. It made us feel we were in a shop rather than a medical facility.
The clinic [Reproductive Health and Wellness Center] is clean and well kept. You can take your blood tests there and I believe the cryopreservation and storage are done on-site. The not so good part is that when you first decide to start the process with them, they try to sell you a lot of services regardless of your need for them. It made me feel like I was in a shop rather than a medical facility. It appeared as if cross-selling and making a large profit was a primary goal of the clinic.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is great in encouraging the patients and giving them hope. I would also give him some credit for his honesty. For example when things went sideways with our results he finally admitted that he agreed something had gone wrong in the process and that human error may have been a contributor. However he did not offer any solution to mitigate our very difficult situation caused at no fault of our own. It felt like the whole process was more about the financial factors for him and as a patient I did not feel taken care of. All of this was extremely hard on us specially given the fact that we did not have any fertility issues and all of our egg/sperm test results were encouraging. We felt that this doctor put his financial benefit above the significant emotional, physical, and financial burden that all of this had brought upon us. Dr. Rosencrantz does not publish his ART Success Rate. Potential ART (assisted reproductive technology) users can get an idea of their average chances of success per ART cycle or ART transfer before they pour in all of their hope and savings (because an IVF cycle is very costly to the tune of tens of thousands of dollars). Publishing this data can provide transparency into the results from the services offered by the physician and the fertility center. We felt confused by Dr. Rosencrantz's contradicting opinion at times. For example before the start of the IVF cycle he highly recommended conducting a PGT test (which is a very expensive test). This test can tell you whether the embryo is chromosomally normal or abnormal. After the results came out, to our surprise Dr. Rosencrantz started understating the significance of PGT testing. He went as far as indicating that before PGT testing existed people still did successful IVF! He forgot the fact that we paid thousands of dollars for this test based on his recommendation and ended up with no results. My experience as a patient of Dr. Rosencrantz was not good. I wish I did more research and sought his ART Success Rate before making the decision to start the IVF process with him.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Ask yourself why Dr. Rosencrantz does not publish his Success Rate (as defined by the CDC) and look for doctors who do publish their Success Rates and are proud of them.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz showed two completely different behavior types before and after I maid a large payment for the treatment. Before I agreed to and paid for the treatment he showed a very pleasant and caring behavior. This however completely changed after the the payment was made. The treatment ended up practically with no results caused potentially by human error. Me and my partner have no fertility issues and went through the treatment only for preservation purposes. Although he admitted that something may have gone wrong with the process, he refused any meaningful way of accountability. He did not show any care about our devastation and in fact suggested that we pay more for another cycle. Him and his team made us feel like we are as good as our willingness to spend at his fertility center. Also in the beginning stages of consultation there were a lot of pressure on us with regards to purchasing "other services" such as acupuncture and nutritional consultation. It made us feel we were in a shop rather than a medical facility.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
From what I remember, Dr. Rosencrantz ordered the following as part of the IVF cycle: Antral Follicle Count, Male Disease Testing, Prenatal Panel and Infections Disease Testing, Overian Reserve Testing, and PGT-A. He increased the dose of my medication right before the egg retrieval procedure.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy Anderson)
I only interacted with one nurse. Much like Dr. Rosencrantz she showed friendly behavior before the payment was made. She did her job and stopped communicating after the process was completed with no results. She was pretty good with following CDC guidelines with respect to COVID-19 and took temperatures of all patients as they entered the facility. She made the process of multiple blood tests and ordering of the medicine easy.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is clean and well kept. You can take your blood tests there and I believe the cryopreservation and storage are done on-site. The not so good part is that when you first decide to start the process with them, they try to sell you a lot of services regardless of your need for them. It made me feel like I was in a shop rather than a medical facility. It appeared as if cross-selling and making a large profit was a primary goal of the clinic.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
I spent about $23,000 for one cycle of IVF. Here are the details: IVF Cycle $11,000 PGT-A $4,500 Cryopreservation of Embryos $750/year Overian Reserve Testing $170 Prenatal Panel and Infections Disease Testing $360 Antral Follicle Count (AFC) $190 Male Disease Testing $255 Medication $5,500
What specific things went wrong at Reproductive Health and Wellness Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Lost or damaged samples
Describe the specific things that went wrong at Reproductive Health and Wellness Center.
In one occasion I had to remind the nurse to order the medication with the pharmacy. There also appeared that human/lab error may have been involved in the procedure which led to affect the results of testing.
0
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 28 - 29
PCOS
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Rosencrantz] took the time to get to know us, to get to know and understand our previous test results and see the whole picture...He explains things in detail, he messages us to check in, he is always available if we have questions or if something happens unexpectedly, he is so empathetic and understanding...believes in giving his patients a voice in their own treatments, who genuinely cares about getting you to your goal more than his success rates.
The clinic [Reproductive Health and Wellness] is BEAUTIFUL and doesnt feel like a clinic, its actually very warm and calm and comfortable...you feel very much like its just you and the Dr/Nurse and you can just be comfortable. They partner with other wellness practitioners allowing them to use their offices for...things like therapy, or acupuncture, or a nutritionist...Cindy (the nurse) is SO amazing! She is so kind, she always greets us very warmly and she always has answers to anything we may need.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Roszencrantz is an answer to years of prayers, put simply. He (and his staff for that matter) are some of the warmest kindest doctors I have ever met. Right from the beginning he greeted us with warmth and compassion that I had never seen from any Dr. He took the time to get to know us, to get to know and understand our previous test results and see the whole picture. He shows such compassion and empathy that it makes you KNOW you are in a safe place. So often in infertility you have to hide those emotions and pain from the world around you and him, his office, staff, etc make it so you dont have to hide that - you can safely be 100% you, and when you are at your lowest he does everything he can to keep you from loosing that hope. He is a Dr. that doesnt give up, that believes in giving his patients a voice in their own treatments, who genuinely cares about getting you to your goal more than his success rates. He makes my heart feel safe, and is the only Dr. to ever make me feel like myself as a whole person matters. I honestly could not have dreamed up a more incredible Dr.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
You wont need to look for anyone else after meeting him.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is the first doctor to genuinely know and take interest in the lives of my husband and I. He looks at the whole picture of our lives and not just the numbers from tests. Every time we visit we are greeted so warmly and asked questions about how things have been with different aspects of our lives. He seems to genuinely care about the people he treats and not just the results of treatment. He explains things in detail, he messages us to check in, he is always available if we have questions or if something happens unexpectedly, he is so empathetic and understanding and honestly just the best Dr. I could've ever hoped for
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I have PCOS and I sometimes do not ovulate. So based on previous treatments with Clomid Dr. Rosencrantz said the next step would be IUI with medication to help me ovulate and that he would like to try Letrezol with us because Clomid had not yielded a pregnancy. We agreed and 3 months later when I got a period we were able to start. Every few days I would go in for an ultrasound to monitor follicle growth, unfortunately even with an increase in dosage the letrezol wasnt showing a positive effect. He then did some blood work to look at hormone levels. From there he gave us two options, he said that we could try IUI again with clomid to see if my ovaries respond or we can move to IVF. He explained the pros and cons of each as well as his findings from this round with letrezol. He said that there is some response from my ovaries but not enough, so the thought is since I DID have a positive response to clomid previously that we could try it with IUI and see if my body responds - if it does then that will be what we pursue, if not then we know we have tried everything and it is time to look more into IVF. He also let us know that IVF is more effective than IUI, and that we do have a right to go straight to IVF if we feel that is a better option for us
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy Anderson )
Cindy (the nurse) is SO amazing! She is so kind, she always greets us very warmly and she always has answers to anything we may need. She goes over our options and billing questions whenever we need and she explains every part of them. When we mentioned we are worried about finding funding for IVF she started sending us different grants and such we could apply for and told us to let her know if we have any questions. She is insanely organized, and she remembers EVERYTHING about her patients. She honestly seems more like a family member than a nurse, and she makes everything so comfortable and so much less scary. She is truly an amazing woman
Describe your experience with Reproductive Health and Wellness Center.
The clinic is BEAUTIFUL and doesnt feel like a clinic, its actually very warm and calm and comfortable. The way they have it decorated and set up honestly transports you so you feel very much like its just you and the Dr/Nurse and you can just be comfortable. They partner with other wellness practitioners allowing them to use their offices for your treatment as well so you can always be in a familiar and comfortable environment for things like therapy, or acupuncture, or a nutritionist. I can honestly say its a Clinic I actually look forward to going to
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
A typical cycle of IUI is about $1300 or our first cycle because we kept med adjustments and more than usual ultrasounds we spend $800 on 4 ultra sounds, 3 med adjustments, blood work, and the medications
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
We have not experienced this yet - we are looking into trying to start IVF if we can find funding to do so.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
10
9
Age 35 - 39
2 IUI
2 IVF
2 Embryo Freezing
Unexplained
European
Income $100K - $199K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz always took the time to explain what was going on, what procedures we should try and what the likely outcomes would be. He has a great way of making sure you understand the reality of fertility treatments with honest upfront information, but has such great compassion and made us feel like we were all a team working towards the ultimate goal (pregnancy).
The clinic [Reproductive Fertility Center-Irvine] was clean and inviting. The wait time was never very long and the staff was always caring. I was able to ship my medicine to them (as it needed a signature for drop off) and they would hold it for me until I could swing by and get it.... The nursing staff was amazing. They were all so caring and accommodating. My care coordinator was always willing to answer my "stupid" questions and did so with such grace and a smile. She never made be feel like I was asking stupid questions and always willing to find out that answers for me.
How was your experience with Marcus Rosencrantz at Reproductive Fertility Center?
Strengths: - explained what was going on, what procedures we should try and what the likely outcomes would be - compassionate - honest and upfront with reality of fertility treatments - always checked in with me - willing to listen to my concerns and ideas
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Fertility Center?
With any doctor, research on your own so that you all can come to the table with ideas.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Fertility Center?
Dr. Rosencrantz always took the time to explain what was going on, what procedures we should try and what the likely outcomes would be. He has a great way of making sure you understand the reality of fertility treatments with honest upfront information, but has such great compassion and made us feel like we were all a team working towards the ultimate goal (pregnancy).
Describe your experience with your nurse at Reproductive Fertility Center. (Assigned nurse: Heidi)
The nursing staff was amazing. They were all so caring and accommodating. My care coordinator was always willing to answer my "stupid" questions and did so with such grace and a smile. She never made be feel like I was asking stupid questions and always willing to find out that answers for me.
Describe your experience with Reproductive Fertility Center.
The clinic was clean and inviting. The wait time was never very long and the staff was always caring. I was able to ship my medicine to them (as it needed a signature for drop off) and they would hold it for me until I could swing by and get it.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Fertility Center.
Dr. Rosencrantz definitely explained the trade offs of doing eSET vs. multiple embryo transfers. Since we had done PGS he felt eSET would be a better approach for us. This lowers the chance of multiples significantly, which would have been good for us as I am a small human being and commented to him about my doubts around being able to successfully carry multiples.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Reproductive Fertility Center
Irvine
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
10
10
Age 28 - 31
4 IUI
Male Factor
European
Income $50K - $99K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
The thing that I love about Dr. Rosencrantz is his honesty. He has an ability to present the facts clearly, but also with empathy. He's not afraid to tell you when it's time to move on to another course of treatment, because he has already weighed the risks and thought about what would be the best possible outcome for you and your family. I remember coming back to see him to start trying for our second child after the stillbirth of our daughter he knew all of the details. He made sure to acknowledge the loss of our daughter, he even used her name when we talked about her. He helped us come up with the best course of action in our journey to conceive our next baby. You can tell that he genuinely cares about his patients and only wants the best
Our nursing team [at Kaiser Orange County] was excellent. They were warm, funny, and encouraging.... The Kaiser building that I went to in Irvine is clean and comfortable. All of the appointments are in the morning and traffic can sometimes be a little crazy. But the moment I came into the office I felt comfortable and knew that I was in the best possible hands.... For our first IUI round we did a combination of Clomid and Menopur injections. With the combination of those drugs I was able to create 3 follicles, after the IUI I used Estrogen Suppositories. After that round was unsuccessful, we added more Menopur and extra Estrogen to thicken my lining. Because I had responded to the Menopur so well we were very optimistic that this would be our round.
How was your experience with Marcus Rosencrantz at Kaiser Permanente SoCal?
The thing that I love about Dr. Rosencrantz is his honesty. He has an ability to present the facts clearly, but also with empathy. He's not afraid to tell you when it's time to move on to another course of treatment, because he has already weighed the risks and thought about what would be the best possible outcome for you and your family. I remember coming back to see him to start trying for our second child after the stillbirth of our daughter he knew all of the details. He made sure to acknowledge the loss of our daughter, he even used her name when we talked about her. He helped us come up with the best course of action in our journey to conceive our next baby. You can tell that he genuinely cares about his patients and only wants the best for them.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Kaiser Permanente SoCal?
Don't be put off by his honesty. Some people are afraid of people who are really honest with them. But in the business of fertility you want someone who is honest. You want someone who is going to tell you what the best possible options are and also when it is time to move on to a different treatment. Some doctors will let you continue to spend money on things that will not really help you. Dr. Rosencrantz is not afraid to speak the truth, which in the long run will benefit you.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Kaiser Permanente SoCal?
My Husband and I have always loved Dr. Rosencrantz's honesty and empathy. We first saw him a few years ago when we were diagnosed with male factor infertility. After deciding to take a break from trying my husband and I found out that we were expecting, sadly that pregnancy ended in a stillbirth of our daughter at 28 weeks. During this whole experience Dr. Rosencrantz has taken the time to really learn about my husband and I and our stillborn baby. He has helped us come up with what we believe will be the best plan for a successful IVF cycle.
Describe the protocols Marcus Rosencrantz used in your cycles at Kaiser Permanente SoCal and their degree of success.
After the stillbirth of our daughter my husband and I decided that we wanted to try IUI six months after her death. We sat down with Dr. Rosencrantz and went over our test results. Since our fertility issues are related to male factor, he recommended some additional things my husband could do to improve his morphology. For our first IUI round we did a combination of Clomid and Menopur injections. With the combination of those drugs I was able to create 3 follicles, after the IUI I used Estrogen Suppositories. After that round was unsuccessful, we added more Menopur and extra Estrogen to thicken my lining. Because I had responded to the Menopur so well we were very optimistic that this would be our round. But it too was unsuccessful. For our third and final IUI we decided that since the last cycle had gone so well we would continue everything the same as the last cycle. This cycle also went well, but it did not result in a positive pregnancy test. After all that we had been through, Dr. Rosencrantz presented a few different options to my husband and I. His recommendation was that we move on to IVF. We cause we are young and I have a high egg count he thinks this would be the best option for us. At this time we have decided to work towards IVF.
Describe your experience with your nurse at Kaiser Permanente SoCal. (Assigned nurse: Daisy )
Our nursing team was excellent. They were warm, funny, and encouraging.
Describe your experience with Kaiser Permanente SoCal.
The Kaiser building that I went to in Irvine is clean and comfortable. All of the appointments are in the morning and traffic can sometimes be a little crazy. But the moment I came into the office I felt comfortable and knew that I was in the best possible hands.
Describe the costs associated with your care under Marcus Rosencrantz at Kaiser Permanente SoCal.
I was very fortunate that Kaiser covers 50% of my fertility medications. The IUI cost was covered completely by my insurance. Each time I saw him it was a $ 20 co-pay. In total each cycle was about $ 400-500.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
Our Doctor recommends transferring two embryos but has said that we can do anywhere from one to five.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kaiser Permanente SoCal
Irvine
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2015 - 2017, Unsuccessful
9
9
Age 27 - 29
1 IUI
Unexplained
Other
European
Latinx
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
A huge strength of Rosencrantz is his communication skills, he makes sure that you fully understand what is going on and that you understand the information given to you. The only negative is that he isn't very open minded about holistic treatments to aide in the medical ones, but not many doctors are.... We went through a low level of IUI. Rosencrantz wanted us to begin at a higher level, but frankly I have a massive fear or needles and wasn't comfortable with more injections than the lower level. I am currently taking 50 mg of Clomid for two months.
The office staff [at Kaiser Irvine Medical Center] were friendly, but sometimes it can be slightly difficult to make an appointment.... The only thing that went wrong was they forgot to order an essential blood test on cycle day three. It happened to land on a Sunday which meant the office itself was closed. What should have been a 5 minute process ended up taking an hour to complete... The nursing staff were friendly. but seemed to be a bit overwhelmed every time I was there.
How was your experience with Marcus Rosencrantz at Kaiser Permanente SoCal?
A huge strength of Rosencrantz is his communication skills, he makes sure that you fully understand what is going on and that you understand the information given to you. The only negative is that he isn't very open minded about holistic treatments to aide in the medical ones, but not many doctors are.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Kaiser Permanente SoCal?
Don't be afraid to ask questions, no matter how dumb you might feel asking them or if you feel like you're asking to many. Rosencrantz gladly makes certain you are comfortable with the road ahead, and you have all the information you need.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Kaiser Permanente SoCal?
Rosencrantz always took the time needed to ensure that both my husband and I were comfortable with the upcoming treatments or procedures. He was always willing to answer our questions and never tried to hurry us or make us feel like we were just a number.
Describe the protocols Marcus Rosencrantz used in your cycles at Kaiser Permanente SoCal and their degree of success.
We went through a low level of IUI. Rosencrantz wanted us to begin at a higher level, but frankly I have a massive fear or needles and wasn't comfortable with more injections than the lower level. I am currently taking 50 mg of Clomid for two months.
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
The nursing staff were friendly. but seemed to be a bit overwhelmed every time I was there.
Describe your experience with Kaiser Permanente SoCal.
The office staff were friendly, but sometimes it can be slightly difficult to make an appointment.
Describe the costs associated with your care under Marcus Rosencrantz at Kaiser Permanente SoCal.
Our plan covered 50% of costs. The low level of IUI that we did ended up costing about $5,000
What specific things went wrong at Kaiser Permanente SoCal?
  • Failed to order appropriate test
Describe the specific things that went wrong at Kaiser Permanente SoCal.
The only thing that went wrong was they forgot to order an essential blood test on cycle day three. It happened to land on a Sunday which meant the office itself was closed. What should have been a 5 minute process ended up taking an hour to complete.
9
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Kaiser Permanente SoCal
Irvine
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
10
10
Age 38
IVF
Donor Eggs
Endometriosis
Uterine Fibroids
East Asian
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He’s very professional and cares for his patient. I’ve gone through few IVF with Dr. Rosencrantz because he talks me through his decision and how we need to change up the treatment for a successful transfer and ultimately a baby...We have always been doing single embryo transfer because it’s what we are comfortable with and Dr. Rosencrantz supports our decisions...
Dr. Rosencrantz and his team [at Reproductive Health and Wellness Center] are very friendly. They are warm and welcoming and sensitive to the situation...The clinic is very nice and clean. The front desk person always smile and welcoming. The blood draw station is clean and everyone uses hand sanitizer and wear masks. I felts comfortable and safe as a person because they are so professional and great at what they do.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz have this big smile which lights up the room. He’s very professional and cares for his patient. I’ve gone through few IVF with Dr. Rosencrantz because he talks me through his decision and how we need to change up the treatment for a successful transfer and ultimately a baby. I continue to seek his specialty because he’s a wonderful physician, he cares for his patient, he will figure out a way to make miracles happen. I’ve always gotten a positive pregnancy under Dr. Rosencrantz and I know his treatment was right for me. I completely trust him as a physician and someone who looks out for my best interest. He’s also an awesome person because he talks about his own family and you can feel how much love he puts into his practice.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Don’t go into expecting a positive pregnancy the first time because IVF is 50/50 chance. We knew we wanted a baby and we’ll do whatever it takes to get one. Dr. Rosencrantz came with great reviews from families and friends and of course online reviews. We put trust in him and he trusted us. So far, we have one child and one on the way. Thank you Dr. Rosencrantz
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz and his team are very friendly. They are warm and welcoming and sensitive to the situation. Dr. Rosencrantz have great bedside manners, caring and kind. I felt like his family when o see him because he remembers my family and that makes me feel human.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
So we’ve gotten a successful pregnancy and a baby at the end. We want to give him a sibling like almost every parent does. The normal treatment for me was using medications to help build the uterine lining and transfer which has always been a success. My anatomy changed since the birth of my first born with more bigger fibroids, endometriosis, adnomyosis, etc. We have one last embryo left and since we’re always done it with Dr. Rosencrantz, we weren’t going to give up together. He changed my treatment to natural IVF, where my body builds up the uterine lining and then transfer. To our surprise we are pregnant and is expecting next year 2022.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy Anderson, NP)
Nurse Cindy was awesome. We practically became friends. She was so nice, great communicator, and cares for her patients. I’ve once asked her to look into my ART calendar because there might be a discrepancy and she responded quickly and ordered my medications as needed. She reached out when we received good news or even bad. She did not leave us behind. We became IVF family. She’s awesome.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is very nice and clean. The front desk person always smile and welcoming. The blood draw station is clean and everyone uses hand sanitizer and wear masks. I felts comfortable and safe as a person because they are so professional and great at what they do.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
We spent a lot of money. Roughly over 30K including medications, cycle treatment, with ultrasound & blood work, etc. we all know IVF is not cheap and there’s not price on trying to have a baby. We are very lucky to have met Dr Rosencrantz and his team. They are priceless.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
We have always been doing single embryo transfer because it’s what we are comfortable with and Dr. Rosencrantz supports our decisions.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 32
3 IVF
3 Egg Freezing
PCOS
European
Income $200K - $499K
Engineer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz was the first doctor to actually listen to me and I think that is what lead to my successful pregnancy...When I told him my history he listened and put together a custom plan just for me and turned a very scary process into something exciting...I had two unsuccessful rounds of IVF before going to Dr. Rosencrantz. He took this into account and gave me "the works" so to speak. I was on PIO, Heparin, Aspirin, Estrace, Prednisone, endometrin, and I did two intralipid transfers.
The Nurse team [at Reproductive Health and Wellness Center] was wonderfully organized. They knew what they were doing and also used the latest tools. They prepared a calendar that I could access online and had training video...The clinic overall is very clean and well run. I was usually seen a few minutes after I got there. They were also open very early in the morning so I didn't have to take time off work. It was as relaxing of an environment as it can be.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is kind, intelligent, and I like to think of him as an artist. Fertility is a very rocky science and it was hard for me to accept that I will probably never know why I had problems, but I knew I was in good hands with Dr. Rosencrantz. When I told him my history he listened and put together a custom plan just for me and turned a very scary process into something exciting.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Trust him, he knows what he is doing!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz was the first doctor to actually listen to me and I think that is what lead to my successful pregnancy.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
I had two unsuccessful rounds of IVF before going to Dr. Rosencrantz. He took this into account and gave me "the works" so to speak. I was on PIO, Heparin, Aspirin, Estrace, Prednisone, endometrin, and I did two intralipid transfers.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy and Anne)
The Nurse team was wonderfully organized. They knew what they were doing and also used the latest tools. They prepared a calendar that I could access online and had training video.
Describe your experience with Reproductive Health and Wellness Center.
The clinic overall is very clean and well run. I was usually seen a few minutes after I got there. They were also open very early in the morning so I didn't have to take time off work. It was as relaxing of an environment as it can be.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
It was a tad cheaper than the surrounding facilities.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
10
10
Age 30
Male Factor
Recurrent Pregnancy Loss
Latinx
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Rosencrantz] asked many follow up questions about how we were doing as a couple and for our mental health outside of treatment. Appeared very interested and engaged with us in conversation. ... He was very patient and answered all of our millions of questions. We were very confident in his ability. ... He is also honest and will tell you exactly like it is.
Kaiser is very organized, fairly easy to navigate. ... I also wish they had fertility options in other locations other than just Irvine. I live in north orange county. ... [nursing staff] Professional, kind, happy ... No treatment started yet, only consultation. Currently we are saving money to be able to afford treatment ... Preference was eSET due to my history of RPL
How was your experience with Marcus Rosencrantz at Kaiser Permanente SoCal?
He was wonderful, thorough, compassionate, informative, delicate but honest and presented information clearly. He was very patient and answered all of our millions of questions. We were very confident in his ability. He is unfortunately not with Kaiser any longer, so to follow him to his private clinic may cost us more out of pocket, but he's worth it. If we can somehow financially manage it.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Kaiser Permanente SoCal?
You're in good hands, he is thorough and patient and kind. He is also honest and will tell you exactly like it is. He uses helpful statistics in explaining the outcome of certain situations and he acts as though you are his first patient, meaning he takes time with you as if he has an endless amount. Very patient
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Kaiser Permanente SoCal?
He asked many follow up questions about how we were doing as a couple and for our mental health outside of treatment. Appeared very interested and engaged with us in conversation.
Describe the protocols Marcus Rosencrantz used in your cycles at Kaiser Permanente SoCal and their degree of success.
No treatment started yet, only consultation. Currently we are saving money to be able to afford treatment
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
Professional, kind, happy
Describe your experience with Kaiser Permanente SoCal.
Kaiser is very organized, fairly easy to navigate. But, I do wish the first provider (before Rosencrantz) had suggested testing my husband earlier in the process to avoid painful invasive procedures on myself. I also wish they had fertility options in other locations other than just Irvine. I live in north orange county.
Describe the costs associated with your care under Marcus Rosencrantz at Kaiser Permanente SoCal.
10% co-insurance per visit
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
Preference was eSET due to my history of RPL
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kaiser Permanente SoCal
Irvine
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2012 - 2018, Unsuccessful
8
9
Age 27 - 33
2 IUI
Donor Sperm
Anovulation
Male Factor
European
Income $100K - $199K
Operations
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Dr Rosencrantz has been my doctor for 5-ish years. We continue to try different methods to talk about what to try next and what the best options are for me. Sometimes he does seem to be a little bit short......He asks personal questions. Things we had discussed in previous visits. Makes sure that I understand what we are doing and that I don’t have questions. He is personable and easy to talk to....
[Kaiser] It is helpful that the medical office is on site of the hospital, as there is lab and pharmacy attached for ease of completing those things. Kaiser makes everything simple and easy to find, with the exception of parking. Depending on the time of your appointment, you’ll be lucky to find a spot near-by...Overall, they [nurses] are nice, helpful and able to answer my questions, but they do seem to be quite busy.
How was your experience with Marcus Rosencrantz at Kaiser Permanente SoCal?
Dr Rosencrantz has been my doctor for 5-ish years. We continue to try different methods to talk about what to try next and what the best options are for me. Sometimes he does seem to be a little bit short, but I also enjoy doing research on my own to see what others with similar situations are doing.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Kaiser Permanente SoCal?
Don’t be afraid to ask questions. He is very knowledgeable and helpful
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Kaiser Permanente SoCal?
He asks personal questions. Things we had discussed in previous visits. Makes sure that I understand what we are doing and that I don’t have questions. He is personable and easy to talk to.
Describe the protocols Marcus Rosencrantz used in your cycles at Kaiser Permanente SoCal and their degree of success.
The first round of iui we tried clomid and trigger shot and procedure. The second round, we tried clomid. Then after I went in for a checkup, we decided to try menopur and then the trigger shot/procedure. The second one ended as a chemical pregnancy, so hoping this next round will stick.
Describe your experience with the nursing staff at Kaiser Permanente SoCal.
Overall, they are nice, helpful and able to answer my questions, but they do seem to be quite busy.
Describe your experience with Kaiser Permanente SoCal.
This is not a clinic, he is my normal RE at Kaiser. It is helpful that the medical office is on site of the hospital, as there is lab and pharmacy attached for ease of completing those things. Kaiser makes everything simple and easy to find, with the exception of parking. Depending on the time of your appointment, you’ll be lucky to find a spot near-by
Describe the costs associated with your care under Marcus Rosencrantz at Kaiser Permanente SoCal.
My medical insurance covers a good portion of the medical costs.
8
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
9
Clinic
Kaiser Permanente SoCal
Irvine
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 34
1 IVF
Egg Freezing
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz was very professional and compassionate. I saw him on each visit to the office and he always made the experience as comfortable as possible. Dr. Rosencrantz took the time to answer any questions, thoroughly explain every step of the process, and to make sure I was heard. I am truly grateful for all the attention and care he provided...single embryo transfers only...
All staff [at Reproductive Health & Wellness Center] was sensitive to our personal treatment, knowledgeable regarding information and very easy to talk and ask questions to...The office is organized and each staff member friendly and supportive. I would highly recommend this center for fertility! You will get the care and attention you and your partner need during this exciting and sensitive journey...
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz was very professional and compassionate. I saw him on each visit to the office and he always made the experience as comfortable as possible. Dr. Rosencrantz took the time to answer any questions, thoroughly explain every step of the process, and to make sure I was heard. I am truly grateful for all the attention and care he provided.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
All staff was sensitive to our personal treatment, knowledgeable regarding information and very easy to talk and ask questions to
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy and Anne)
The staff here so great. They were polite, patient, and they made each visit as warm and comfortable of a process as possible. Both Cindy and Anned followed up after each visit to see how I was feeling and if I had any follow up questions.
Describe your experience with Reproductive Health and Wellness Center.
The process from the first consult through prenatal follow up was simplified and made clear each step of the way. The office is organized and each staff member friendly and supportive. I would highly recommend this center for fertility! You will get the care and attention you and your partner need during this exciting and sensitive journey.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
single embryo transfers only
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2020, Successful
10
10
Age 27 - 33
3 IUI
1 IVF
Anovulation
PCOS
Other
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Rosencrantz] Used clomid in increasing doses with ultrasound monitoring regularly. When this didn't work we switched to injectables for stimulation (menopur). After a few cycles of iui we got pregnant with our first. Years later we started with 3 cycles of iui but it didn't work so we switched to ivf. Worked on the first FET. Years later we did another FET and are pregnant now. Each strategy was progressive, the next best thing.
The facility [Reproductive Health and Wellness Center] is beautiful and clean. They clearly have invested in state of the art technology. They're well organized, punctual, all around awesome. I love the hundreds of baby photos in the halls! The place is so inviting and serene. I like the online patient portal...Used clomid in increasing doses with ultrasound monitoring regularly. When this didn't work we switched to injectables for stimulation (menopur). After a few cycles of iui we got pregnant with our first. Years later we started with 3 cycles of iui but it didn't work so we switched to ivf. Worked on the first FET. Years later we did another FET and are pregnant now. Each strategy was progressive, the next best thing.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He has always treated us with genuine compassion. He made us feel like friends. He made us feel like he was pulling for us and hoping for a positive outcome. He always made us feel like he was on our side.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Trust him. He knows the right way.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He spoke to us with compassion and true care
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
Used clomid in increasing doses with ultrasound monitoring regularly. When this didn't work we switched to injectables for stimulation (menopur). After a few cycles of iui we got pregnant with our first. Years later we started with 3 cycles of iui but it didn't work so we switched to ivf. Worked on the first FET. Years later we did another FET and are pregnant now. Each strategy was progressive, the next best thing.
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
So nice, personable, made conversation, smiled, made us feel good.
Describe your experience with Reproductive Health and Wellness Center.
The facility is beautiful and clean. They clearly have invested in state of the art technology. They're well organized, punctual, all around awesome. I love the hundreds of baby photos in the halls! The place is so inviting and serene. I like the online patient portal.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
FET was about $4000 plus drugs.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
They picked the higheSt graded pgs-tested embryo each time
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
10
10
IVF
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We are very pleased with the services provided by Dr. Rosencrantz and his team [Repro Fert Ctr]. ... All procedures were fully explained and they took time to answer our questions. ... We are extremely thankful for the professionalism of Dr. Rosencrantz and his help for us to achieve our beloved pregnancy. ... We have been very pleased with the level of care provided, and recommend Dr. Rosencrantz and his team.
The office [Reproductive Fertility Center] is clean and well run. The only downside is it is busy at times, but the staff makes you feel welcome. Parking and access to the office is very convenient. We would recommend Dr. Rosencrantz and his team to anyone. ... Everyone who works there is prompt and attentive to your concerns. ... The staff has always been friendly and addressed our every concern on every visit, and between visits
How was your experience with Marcus Rosencrantz at Reproductive Fertility Center?
We are very pleased with the services provided by Dr. Rosencrantz and his team. The staff has always been friendly and addressed our every concern on every visit, and between visits. All procedures were fully explained and they took time to answer our questions. The office is clean and well managed. We have been very pleased with the level of care provided, and recommend Dr. Rosencrantz and his team. We are extremely thankful for the professionalism of Dr. Rosencrantz and his help for us to achieve our beloved pregnancy.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Fertility Center?
Don't hesitate to make the visit. You will feel well cared for.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Fertility Center?
We are very pleased with the services provided by Dr. Rosencrantz and his team. The staff has always been friendly and addressed our every concern on every visit, and between visits. All procedures were fully explained and they took time to answer our questions. The office is clean and well managed. We have been very pleased with the level of care provided, and recommend Dr. Rosencrantz and his team. We are extremely thankful for the professionalism of Dr. Rosencrantz and his help for us to achieve our beloved pregnancy.
Describe your experience with the nursing staff at Reproductive Fertility Center.
Everyone who works there is prompt and attentive to your concerns.
Describe your experience with Reproductive Fertility Center.
The office is clean and well run. The only downside is it is busy at times, but the staff makes you feel welcome. Parking and access to the office is very convenient. We would recommend Dr. Rosencrantz and his team to anyone.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Explained risks
Adaptability
10
Clinic
Reproductive Fertility Center
Irvine
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 29 - 30
1 IUI
Male Factor
Recurrent Pregnancy Loss
South Asian
Income $100K - $199K
Engineer
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Marcus Rosencrantz] was always genuinely concerned about my issues...He suggested us to move to IVF but I insisted him first try with IUI a couple of rounds and he is fine with that. Started my first IUI. I went for my day 3 scan and he said I have a cyst in my right ovary of size 30mm. So we decided to go unmedicated. Again I went on day 12 scan , My follicle was 12mm in size and my cyst vanished. I normally ovulate around day 18. so again a scan was scheduled 4 days later then my follicle measured 17.5 mm. I took trigger shot next day and after 36 hours IUI. I am in my TWW
got the free consultation [at Reproductive Health and Wellness Center]. And for IUI, 190 for each ultrasound. Had 3 ultrasound. and 425 for insemination...This is a new facility very clean and organised. It looked smaller when I checked it first but when I went inside it is little bigger. Clinic bills are moderate compared to other fertility hospitals around Los Angeles. One thing I am happy about this clinic is that no wait time for both starting the procedure or during visits
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He suggested us to move to IVF but I insisted him first try with IUI a couple of rounds and he is fine with that. Started my first IUI. I went for my day 3 scan and he said I have a cyst in my right ovary of size 30mm. So we decided to go unmedicated. Again I went on day 12 scan , My follicle was 12mm in size and my cyst vanished. I normally ovulate around day 18. so again a scan was scheduled 4 days later then my follicle measured 17.5 mm. I took trigger shot next day and after 36 hours IUI. I am in my TWW
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He was always genuinely concerned about my issues
Describe your experience with Reproductive Health and Wellness Center.
This is a new facility very clean and organised. It looked smaller when I checked it first but when I went inside it is little bigger. Clinic bills are moderate compared to other fertility hospitals around Los Angeles. One thing I am happy about this clinic is that no wait time for both starting the procedure or during visits
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
We have got the free consultation. And for IUI, 190 for each ultrasound. Had 3 ultrasound. and 425 for insemination.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2017 - 2018, Unknown Success
9
10
Age 28 - 29
3 IUI
Uterine Fibroids
Unexplained
Latinx
Income $100K - $199K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I was prescribed menopur with a trigger shot for 3 cycles of IUI [with Dr. Rosencrantz] . Did not work. Also removed fibroids prior to 2 IUI...He was down to earth and would explain in detail and made sure you were comfortable with what was being discussed and done...was a great infertility specialist. He treated not on my infertility but removed my fibroids. He was always professional and well mannered doing consultations...Dr. Marcus Rosencrantz in my and my husbands opinion was a great infertility specialist. He treated not on my infertility but removed my fibroids. He was always professional and well mannered doing consultations
My insurance only covered 50% each IUi [at Kaiser Permanente] was about $800 and about 8700-$900 in medication...I was prescribed menopur with a trigger shot for 3 cycles of IUI. Did not work. Also removed fibroids prior to 2 IUI...She [nurse] was the first person to make me feel comfortable and I would look forwArd to seeing her at my appointments...Dr. Marcus Rosencrantz in my and my husbands opinion was a great infertility specialist. He treated not on my infertility but removed my fibroids. He was always professional and well mannered doing consultations
How was your experience with Marcus Rosencrantz at Kaiser Permanente SoCal?
Dr. Marcus Rosencrantz in my and my husbands opinion was a great infertility specialist. He treated not on my infertility but removed my fibroids. He was always professional and well mannered doing consultations
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Kaiser Permanente SoCal?
To be open minded. Scary to seen a different or a new specialist for the first time. But Dr. Roscencrantz and his team always present the best attitude and confidence
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Kaiser Permanente SoCal?
He was down to earth and would explain in detail and made sure you were comfortable with what was being discussed and done
Describe the protocols Marcus Rosencrantz used in your cycles at Kaiser Permanente SoCal and their degree of success.
I was prescribed menopur with a trigger shot for 3 cycles of IUI. Did not work. Also removed fibroids prior to 2 IUI
Describe your experience with your nurse at Kaiser Permanente SoCal. (Assigned nurse: Lorena p)
She was the first person to make me feel comfortable and I would look forwArd to seeing her at my appointments
Describe your experience with Kaiser Permanente SoCal.
That it is within Kaiser and as now a non Kaiser member I am not able to continue with my treatments with the doctors here. I would recommend the infertility department at Kaiser Irvine for anyone with questions about infertility .
Describe the costs associated with your care under Marcus Rosencrantz at Kaiser Permanente SoCal.
My insurance only covered 50% each IUi was about $800 and about 8700-$900 in medication
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kaiser Permanente SoCal.
this has not been discussed
9
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Kaiser Permanente SoCal
Irvine
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2020, Successful
10
10
Age 37
1 IVF
Male Factor
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Rosencrantz is always so kind and patient. He genuinely cares about his patients. On more than one occasion, he would personally call me on evenings and weekends to see how I was doing and answer my questions. I honestly can’t say enough good things about him!...I always felt that we had the best chance at a positive outcome while in his care. He is very straightforward while also being kind and understanding.
The nursing staff [at Reproductive Health and Wellness Center] is amazing!...They are the perfect balance of competent and caring. Their communication and organization are outstanding. All staff members are simply wonderful. They all genuinely Carr about you and your outcome...Because our embryos were PGS tested, Dr. Rosencrantz preferred a single embryo transfer.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is the absolute best at what he does. I always felt that we had the best chance at a positive outcome while in his care. He is very straightforward while also being kind and understanding.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Make him your fertility doctor!
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
Dr. Rosencrantz is always so kind and patient. He genuinely cares about his patients. On more than one occasion, he would personally call me on evenings and weekends to see how I was doing and answer my questions. I honestly can’t say enough good things about him!
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
The nursing staff is amazing!
Describe your experience with Reproductive Health and Wellness Center.
They’re just incredible. They are the perfect balance of competent and caring. Their communication and organization are outstanding. All staff members are simply wonderful. They all genuinely Carr about you and your outcome.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
Because our embryos were PGS tested, Dr. Rosencrantz preferred a single embryo transfer.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 32
1 IVF
Male Factor
Prefer not to answer
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Because we were affected by male factor infertility, ICSI & PGS testing were recommended. After about a week, Dr.. Rosencrantz called to inform us that we had eight embryos - five of which were PGS normal...The weeks leading up to my transfer, Dr Rosencrantz carefully monitored...He was very knowledgeable and personable. As I became a patient under his care, I felt heard and treated with respect. He answered all my questions, provided his personal insight & expertise, and personally called to deliver egg retrieval & ICSI results. Throughout my treatment, he was informative and realistic.
Cindy [nurse at Reproductive Health and Wellness Center] is very organized and efficient. She took my vitals, modeled how to take the injectable medications, scheduled future appointments, and helped with billing and prescriptions. She is also very knowledge and personable...We were able obtain a package frozen transfer special that included egg retrieval, ICSI, PGS testing, an embryo transfer, and one embryo storage for about $17,000. Medication pricing was not included.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
We first met Dr. Marcus Rosencrantz during a free virtual consult March 2020. He was very knowledgeable and personable. As I became a patient under his care, I felt heard and treated with respect. He answered all my questions, provided his personal insight & expertise, and personally called to deliver egg retrieval & ICSI results. Throughout my treatment, he was informative and realistic.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
My treatment began with an egg retrieval. During this cycle, Follistim & Menopur were given to increase the amount of eggs grown in one cycle. I was on these injectables for about three weeks, and thirty eggs were retrieved. Because we were affected by male factor infertility, ICSI & PGS testing were recommended. After about a week, Dr.. Rosencrantz called to inform us that we had eight embryos - five of which were PGS normal. He then asked if we wanted to know the gender break-down. The viable embryos were then frozen, and I was given the option to schedule my transfer. The weeks leading up to my transfer, Dr Rosencrantz carefully monitored my uterine lining's growth and when it was time for the FET, Dr. Rosencrantz made the event memorable by explaining each step of the procedure and even playing preferred music. During the two-week waiting period, Dr. Rosencrantz answered all of my questions and concerns. For this treatment, I was prescribed estrogen supplements and progesterone. When my beta indicated success, Dr.. Rosencrantz monitored the embryo's growth for about three weeks. My overall treatment took about two months and resulted in a live birth.
Describe your experience with your nurse at Reproductive Health and Wellness Center. (Assigned nurse: Cindy)
Cindy is very organized and efficient. She took my vitals, modeled how to take the injectable medications, scheduled future appointments, and helped with billing and prescriptions. She is also very knowledge and personable.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is very well kept and clean. During my treatment, the clinic staggered appointments to follow COVID guidelines. I felt very safe, and they even accomodated my work schedule when scheduling appointments.
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
We were able obtain a package frozen transfer special that included egg retrieval, ICSI, PGS testing, an embryo transfer, and one embryo storage for about $17,000. Medication pricing was not included.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2020, Successful
10
10
Age 33 - 39
7 IUI
1 IVF
PCOS
Other
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Marcus Rosencrantz] recommended no more that two embryos be transferred...He talked to me with a great bedside manner and seemed to really care about the outcome of our pregnancies...He was on time to all appointments and also answered emails quickly...He seemed to follow a general protocol and I responded very well to treatment...He treated me with a gentle calm when it felt stressful and always made sure that we understand all course of treatment that was to come.
The clinic [Reproductive Health and Wellness Center] is clean and welcoming. The rooms are relaxing and freshly decorated and the technology used is top of the line. The parking was never an issue and the facility was easy to locate. The overall vibe at the clinic is very good!...The nursing staff was friendly and gentle. They answered all emails promptly and made sure to make me fee cared for.
How was your experience with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He is kind and warm and makes it seem as though getting us pregnant meant a lot to him and he was going to see it through with success. He treated me with a gentle calm when it felt stressful and always made sure that we understand all course of treatment that was to come. He was on time to all appointments and also answered emails quickly.
What's one piece of advice would you give a prospective patient of Marcus Rosencrantz at Reproductive Health and Wellness Center?
Trust in the process and don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Marcus Rosencrantz at Reproductive Health and Wellness Center?
He talked to me with a great bedside manner and seemed to really care about the outcome of our pregnancies.
Describe the protocols Marcus Rosencrantz used in your cycles at Reproductive Health and Wellness Center and their degree of success.
He seemed to follow a general protocol and I responded very well to treatment.
Describe your experience with the nursing staff at Reproductive Health and Wellness Center.
The nursing staff was friendly and gentle. They answered all emails promptly and made sure to make me fee cared for.
Describe your experience with Reproductive Health and Wellness Center.
The clinic is clean and welcoming. The rooms are relaxing and freshly decorated and the technology used is top of the line. The parking was never an issue and the facility was easy to locate. The overall vibe at the clinic is very good!
Describe the costs associated with your care under Marcus Rosencrantz at Reproductive Health and Wellness Center.
Paid for each ultrasound and blood draw. Paid for transfer of embryos.
Describe Marcus Rosencrantz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Health and Wellness Center.
He recommended no more that two embryos be transferred.
10
Doctor
Marcus Rosencrantz
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
Reproductive Health and Wellness Center
Laguna Hills
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources