How was your experience with Maria Costantini-Ferrando at RMA of New Jersey?
Dr. C has an excellent bedside manner; she’s compassionate and obviously cares a lot about her patients, but she also doesn’t blow smoke up your ass! She’s been very blunt about her opinions regarding our treatment outcome, and didn’t hesitate to say she wasn’t sure about some things. She also didn’t oversell RMA’s capabilities vs our old clinic, which made me trust her even more.
What's one piece of advice would you give a prospective patient of Maria Costantini-Ferrando at RMA of New Jersey?
Come prepared with your questions, and what you want out your appointment. She can hold your hand, but you’ll get more out of her time and expertise if you come to the table with expectations and questions.
During treatment, were you treated like a number or a human with Maria Costantini-Ferrando at RMA of New Jersey?
Dr. C and I clicked immediately; she respects that I’ve been through a lot of prior treatment, and appreciates that I’m an involved and informed patient. She takes my wants, needs, and thoughts into consideration and I really feel like we are all collaborating.
Describe the protocols Maria Costantini-Ferrando used in your cycles at RMA of New Jersey and their degree of success.
The first thing she said to us (after seeing our disastrous-for-my-age IVF results) was: why are you still using this donor? He’s not your husband! Love the bluntness.
We did indeed switch donors, and did an antagonist protocol (instead of MDLF); the rationale was that I’m not a poor responder, but we had a mysteriously awful blastocyst rate — she thought the Lupron and/or long stim time could be compromising egg quality. There was also a possibility that the donor sperm was not good.
She also immediately tested my thyroid, because my day 3 values were weird — and I was hypothyroid, so she put me on synthroid. We tested my fasting insulin on a whim, and discovered I had severe insulin resistance (no PCOS), so she started me on metformin.
My most recent egg retrieval was fewer eggs than prior, but from 12 eggs we tested 4 embryos (PGS and PGD) and have 3 PGS normal unaffected!
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Vileena)
I’ve dealt mostly with Vileena, my dedicated nurse (but the other nursing staff have been excellent as well).
Vileena is extremely responsive via phone or email, and has always treated me with respect and compassion. She too understands that I’m a VERY involved patient who knows what’s happening with my treatment, and doesn’t dumb down information for me. She’s also really personable and truly cares about me and my spouse as PEOPLE, not just patients.
Describe your experience with RMA of New Jersey.
RMA is a well organized machine. Everyone I’ve dealt with has been exceedingly professional, friendly, and warm — from nurses, to phlebotomists, to coordinators.
The facilities are also really nice — like, unexpectedly so!
I especially appreciate how responsive and open the finance team is — they provided us with a print out of ALL the financial information we could possibly need upon our consultation, and we got to speak with a friendly and knowledgeable representative a few days after our consultation. She’s been responsive via phone and email, and always explains everything in detail.
Describe your experience with your monitoring appointments at RMA of New Jersey.
We commute in from NY, and then work in NYC — so it was a pleasant surprise that RMA had extra early monitoring hours! It didn’t mess with our schedules except that we had to leave the house earlier (it’s a 45 minute drive).
The wait times weren’t excessive, and we generally saw the same NP for ultrasound (sometimes Dr. C was there instead!)
Describe the costs associated with your care under Maria Costantini-Ferrando at RMA of New Jersey.
We have insurance coverage and have already met our OOP maximum, but I believe our insurance cost is about 10k