Maria Hayes (retired)

Michigan Comprehensive Fertility Center (closed)

Available Lines of Communication

Not available by email
Not available by direct line
Available by cell phone
Doctor personal cell phone
Medical SchoolIndiana U.
ResidencyWayne State
FellowshipWayne State
Clinton Township (closed)
43900 Garfield Road
Clinton Township, MI 48038
(586) 416-1800
Dearborn (closed)
18181 Oakwood Blvd.
Dearborn, MI 48124
(313) 299-6650
On a scale from 0-10, how likely are you to recommend Maria Hayes (retired) to a friend?
Neutral: 27%Don't recommend: 73%5
4 assessments
  • 0% Strongly recommend (9-10)
  • 27% Neutral (7-8)
  • 73% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
7.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Michigan Comprehensive Fertility Center (closed) to a friend?
Strongly recommend: 27%Neutral: 35%Don't recommend: 38%6.7
10 assessments
  • 27% Strongly recommend (9-10)
  • 35% Neutral (7-8)
  • 38% Don't recommend (0-6)
4 assessments
5
Age
30 - 35
Treated
2012 - 2017
Success with this Doc
No
Treatment
6 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, PCOS, Tubal Blockage
5
Dr. Hayes was very professional, she was gentle with her exams but wanted to start off slower then we would have liked. When my ex husband and I divorced, I made an appointment with Dr. Hayes to continue with donor sperm. It was at this point that I felt judged.... If you are part of a couple you should be fine but I wouldn't recommend going to her if single... I underwent surgery to correct a blocked fallopian tube. We then proceeded with 6 IUI's all with clomid and 2 with injectables. I was diagnosed with low ovarian reserve
+ Read more
Age
30 - 35
Treated
2012 - 2017
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, PCOS, Tubal Blockage
5
How was your experience with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
Dr. Hayes was very professional, she was gentle with her exams but wanted to start off slower then we would have liked. When my ex husband and I divorced, I made an appointment with Dr. Hayes to continue with donor sperm. It was at this point that I felt judged.
What's one piece of advice would you give a prospective patient of Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
If you are part of a couple you should be fine but I wouldn't recommend going to her if single
During treatment, were you treated like a number or a human with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
Very routine and robotic like
Describe the protocols Maria Hayes (retired) used in your cycles at Michigan Comprehensive Fertility Center (closed) and their degree of success.
I underwent surgery to correct a blocked fallopian tube. We then proceeded with 6 IUI's all with clomid and 2 with injectables. I was diagnosed with low ovarian reserve
Describe your experience with the nursing staff.
The nursing staff was rude for the most part. When going over information regarding IUI's and IVF they seemed almost irritated when I would ask questions. The ultrasound technician was very friendly and compassionate
Describe your experience with Michigan Comprehensive Fertility Center (closed).
The clinic was older and didn't have a nice waiting room that made you warm , cozy and comfortable. The exam rooms were separated by a bathroom. This made me a little nervous incase someone walked in from the other room as there weren't locks on the bathroom doors and they were sliding doors that always stay shut. The front desk was friendly enough but nothing like I would have hoped for the type of doctor I was seeing. Dr. Hayes did her consultations in her office which was very messy and seemed to be out of order. She did a good job explaining things to us at our first visit and we left with very high hopes of having a bundle of joy. We were dealing with a blocked tube and low ovarian reserve in myself and male factor infertility in my husband at the time. She didn't do a very good job at explaining the results of his semen analysis. Luckily his sample was taken at a different facility and they did a fantastic job explaining the analysis. We started off just taking clomid for one cycle and then moved to clomid and IUI for 4 cycles. Then we did another 2 cycles of IUI with a trigger. All of them resulted in negative pregnancy tests. I wish that she would have suggested more aggressive medications to help with fertility or possibly even save our money from the IUI's to use on IVF. As someone that struggles with infertility you just put so much hope into things working out that I didn't stop to think about that at the time. I just put all of my faith into my physician and the procedures working. You will do anything to come up with the money to try to have a baby and I believe the clinic knows this and rather then trying to work with patients they draw the process out to make more money. I would not recommend Dr. Hayes.
Describe the costs associated with your care under Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed).
At the time I had Blue Care Network that covered 50% of the IUI cost. I did have to pay out of pocket for the surgery to correct my blocked tube and pay for all of the medication, ultrasounds and some of the blood work
Describe Maria Hayes (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Michigan Comprehensive Fertility Center (closed).
NA
What specific things went wrong at Michigan Comprehensive Fertility Center (closed)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
5
Doctor
Maria Hayes (retired)
Communication
Trustworthiness
Compassion
Adaptability
Frequency seen during appointments
3
Clinic
Michigan Comprehensive Fertility Center (closed)
Clinton Township (closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed).

Verified

This patient has provided documentation of treatment at this clinic.

2
Age
26 - 27
Treated
2014 - 2015
Success with this Doc
No
Treatment
8 IUI, 1 IVF
Diagnosis
PCOS
2
Dr. Hayes took time to meet with me and answer all my questions. Unfortunately, I never received the results I hoped for ...I believe Dr. Hayes dragged out the IUIs...I was prescribed clomid (50mg) in combination with IUI. Then 100mg clomid with IUI. Then 150mg clomid with IUI. I tried Femara 3 times with IUI. I don’t remember the dose. I tried injectables after that, Gonel F twice. All 8 cycles included a trigger shot.
+ Read more
Age
26 - 27
Treated
2014 - 2015
Success with this Doc
No
Race
Prefer not to answer
Income
$0 - $49K
Occupation
Business Executive
Order & Number of Docs Seen
1st of 2 Docs
Treatment
8 IUI, 1 IVF
Diagnosis
PCOS
2
How was your experience with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
Dr. Hayes took time to meet with me and answer all my questions. Unfortunately, I never received the results I hoped for and by that I mean a baby. I believe Dr. Hayes dragged out the IUIs for the money.
What's one piece of advice would you give a prospective patient of Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
I would recommend trying no more then 3 IUIs.
During treatment, were you treated like a number or a human with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
Doctor Hayes office seemed more about the money then the care. Some staff was great to work with; others had no personality.
Describe the protocols Maria Hayes (retired) used in your cycles at Michigan Comprehensive Fertility Center (closed) and their degree of success.
I was prescribed clomid (50mg) in combination with IUI. Then 100mg clomid with IUI. Then 150mg clomid with IUI. I tried Femara 3 times with IUI. I don’t remember the dose. I tried injectables after that, Gonel F twice. All 8 cycles included a trigger shot.
Describe your experience with the nursing staff.
During one of my IUI cycles, the nurse provided me the wrong day for the IUI. Because my husband went the day we were told and left his sample, we ended up doing back to back IUIs (having to pay for both). One my last cycle at this office, I had a miscarriage and the nurse did not show any compassion. In the same call she told me I was miscarrying, she asked me if I wanted to be scheduled to jump into the neck cycle!
Describe your experience with Michigan Comprehensive Fertility Center (closed).
The clinic had a great reception staff. Bloodwork was done in the office on most days but it was inside a hospital so there was a lab. A weakness was paying $3 to park everytime we went. On the day of an IUI, my husband would pay in the morning when he went to give him sample and then we would pay again when the IUI was preformed. Infertility is expensive enough, you shouldn’t have to pay to park your car.
Describe the costs associated with your care under Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed).
Each IUI, with ultrasounds, bloodwork, meds, and washing of the sperm was around $1,000. We spent nearly 8 grand. Knowing what I know now, I would not have spent that much on IUIs.
Describe Maria Hayes (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Michigan Comprehensive Fertility Center (closed).
Does not apply.
What specific things went wrong at Michigan Comprehensive Fertility Center (closed)?
  • Lost appointments
  • Failed to send your chart to another clinic
2
Doctor
Maria Hayes (retired)
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
0
Clinic
Michigan Comprehensive Fertility Center (closed)
Dearborn (closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed).

Verified

This patient has provided documentation of treatment at this clinic.

7
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Other
7
Dr Hayes takes her job seriously and I trust her judgment. She pioneered ivf in Michigan. My only concern is that she may not be keeping up with the most up to date science and research. I began treating with dr Hayes after another physician at the practice left.... For our ivf I was on lupron gonal f and menopure for stimulation. Because of my unicornuate uterus she transferred one embryo. I had 7 eggs fertilized. 5 were mature and all fertilizedwith icsi. On day 3 they transferred an 8 day embryo. I had one additional embryo made it to a day 5 freeze.
+ Read more
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
Recurrent Pregnancy Loss, Other
7
How was your experience with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
Dr Hayes takes her job seriously and I trust her judgment. She pioneered ivf in Michigan. My only concern is that she may not be keeping up with the most up to date science and research. I began treating with dr Hayes after another physician at the practice left. I have had concerns that the clinic is overwhelmed being down one physician.
What's one piece of advice would you give a prospective patient of Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
Dr Hayes takes her job seriously.
During treatment, were you treated like a number or a human with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
I am newer to dr Hayes. So, to date, I haven't had the time to build a good relationship with her.
Describe the protocols Maria Hayes (retired) used in your cycles at Michigan Comprehensive Fertility Center (closed) and their degree of success.
For our ivf I was on lupron gonal f and menopure for stimulation. Because of my unicornuate uterus she transferred one embryo. I had 7 eggs fertilized. 5 were mature and all fertilizedwith icsi. On day 3 they transferred an 8 day embryo. I had one additional embryo made it to a day 5 freeze.
Describe your experience with the nursing staff.
The staff is wonderful. I feel like an individual and not a number.
Describe your experience with Michigan Comprehensive Fertility Center (closed).
Strengths are the nurses. Weaknesses are the technology with the ultrasound. The surgical center also seemed a bit dated.
Describe the costs associated with your care under Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed).
Iui with shots and monitoring was $500 not including bloodwork ultrasound or meds. Those were covered by insurance. Fresh ivf with icsi was $8500. I think the frozen cycle will be $3500
What specific things went wrong at Michigan Comprehensive Fertility Center (closed)?
  • Provided conflicting information
7
Doctor
Maria Hayes (retired)
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Michigan Comprehensive Fertility Center (closed)
Dearborn (closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed).

Verified

This patient has provided documentation of treatment at this clinic.

5
Age
27 - 31
Treated
2013 - 2017
Success with this Doc
No
Treatment
4 IUI
Diagnosis
Anovulation, Endometriosis
5
I appreciate the manner in which she [Dr. Maria Hayes] delivers information. She's forward and I like that. I like being able to discuss options with her, she was open to hearing what I had to say about medical treatment. I felt that she was not open or perhaps a little judgmental of more natural treatments.... I appreciated the authenticity that she carries and the way she delivered information. I would have liked her to be more open to natural treatments as well.
+ Read more
Age
27 - 31
Treated
2013 - 2017
Success with this Doc
No
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Anovulation, Endometriosis
5
How was your experience with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
I appreciate the manner in which she delivers information. She's forward and I like that. I like being able to discuss options with her, she was open to hearing what I had to say about medical treatment. I felt that she was not open or perhaps a little judgmental of more natural treatments.
What's one piece of advice would you give a prospective patient of Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
Be as forward with her as she is with you.
During treatment, were you treated like a number or a human with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed)?
Dr. Hayes is forward but personable. I appreciated the authenticity that she carries and the way she delivered information. I would have liked her to be more open to natural treatments as well.
Describe the protocols Maria Hayes (retired) used in your cycles at Michigan Comprehensive Fertility Center (closed) and their degree of success.
I'm sorry I don't remember the entire protocol for clomid cycle/injectable cycles
Describe your experience with the nursing staff.
The nurses were very knowledgeable and compassionate. At times though I think a couple nurses forget how traumatic and depressing it can be to not become a mommy every month.
Describe your experience with Michigan Comprehensive Fertility Center (closed).
Front staff and phlebotomist were excellent. Actually the best blood draws I've ever had. They are pleasant when making appointments and working with schedules. I do not have any complaints about the office staff.
Describe the costs associated with your care under Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed).
They were moderately high as my insurance did not cover infertility treatment
5
Doctor
Maria Hayes (retired)
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Michigan Comprehensive Fertility Center (closed)
Dearborn (closed)
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Maria Hayes (retired) at Michigan Comprehensive Fertility Center (closed).