Verified
This patient has provided documentation of treatment at this clinic.
2021, Unsuccessful
Review of
Dr. Platia was very knowledgeable and understanding. She explained the process very clearly and the results of my tests and IUI's. She was the main doctor that set dosages and procedures for each cycle and met with us after each cycle to discuss results and determine next cycle dosages. She did the actual IUI's maybe 2 out of the 6 times. The other times were done by another doctor.
Kaiser is a big hospital system and therefore has many policies and procedures. It's good to know what to expect, but also frustrating when they're unable or unwilling to change their policy or procedure, even if it would be better for you. The doctors and staff can only do so much, and I've gotten responses like, "Kaiser doesn't allow that" with no further explanation.
How was your experience with Maria Platia at Kaiser Permanente NorCal?
Dr. Platia was very knowledgeable and understanding. She explained the process very clearly and the results of my tests and IUI's. She was the main doctor that set dosages and procedures for each cycle and met with us after each cycle to discuss results and determine next cycle dosages. She did the actual IUI's maybe 2 out of the 6 times. The other times were done by another doctor.
What's one piece of advice would you give a prospective patient of Maria Platia at Kaiser Permanente NorCal?
Definitely advocate for yourself and ask all the questions you need to ask. Dr. Platia is very supportive and tries her best to work within the Kaiser system to give you want you need.
During treatment, were you treated like a number or a human with Maria Platia at Kaiser Permanente NorCal?
Dr. Platia always checked in with how we were feeling and doing before getting into the details of our meeting. When I needed a break, she was supportive of it and didn't pressure me to do anything I didn't want to.
Describe the protocols Maria Platia used in your cycles at Kaiser Permanente NorCal and their degree of success.
We started off with 2 rounds of letrozole and 4 rounds of clomid. She started with the lowest dosage first and then increased them each time. Her goal was to use the least amount of medication, but after we realized I was not responding as well as I could be, she increased it to the highest dosage to give me a better chance.
Describe your experience with your nurse at Kaiser Permanente NorCal. (Assigned nurse: Henning Chu)
Henning and her staff were always organized and on top of everything. They did their best to make me comfortable and keep me informed of the process and what they were going to do. I had done so many ultrasounds by the end, but each time, Henning always made sure to let me know when she would start the ultrasound, and if she had to apply more pressure. I appreciated that they treated me like a human.
Describe your experience with Kaiser Permanente NorCal.
Kaiser is a big hospital system and therefore has many policies and procedures. It's good to know what to expect, but also frustrating when they're unable or unwilling to change their policy or procedure, even if it would be better for you. The doctors and staff can only do so much, and I've gotten responses like, "Kaiser doesn't allow that" with no further explanation. Unlike a small clinic, you can't just take up issues with your doctor because they're not the boss in the end. You'd have to take up issues with someone invisible higher up the chain.
Describe the costs associated with your care under Maria Platia at Kaiser Permanente NorCal.
My insurance covered 50% of IUI services. I did 6 cycles with medication, totaling about $2500 for all 6 cycles. I think the total cost for 6 cycles would have been much more without insurance because it seems like my insurance covered some items at 100%.
Review of