How was your experience with Marjan Attaran at Cleveland Clinic Fertility Center?
She was very nice and it my impression may be partly due to the fact that I am also a physician but I just didn’t feel like she explained things thoroughly for me and she ordered labs and didn’t ever respond regarding what they meant to my IVF cycle. She did send me to a specialist regarding my medical history which was important for me to avoid complications. Leading up to egg retrieval the office didn’t order labs they needed and That partly prevented me from being able to do a fresh transfer.
What's one piece of advice would you give a prospective patient of Marjan Attaran at Cleveland Clinic Fertility Center?
You have to stay on top of things. I am a physician and I have a good friend who is a REI so I know what questions to ask and what to look out for but for the average person or someone with no medical background they could leave you lost. It is recommmended that I not take estrogen and the IVF nurse was talking about starting my cycle with birth control pills. Speaks to poor chart review and communication from the physicians to the nurses. Dot the Is and cross the Ts then double check
During treatment, were you treated like a number or a human with Marjan Attaran at Cleveland Clinic Fertility Center?
It is a big hospital and big practice. There were times where I felt like I had to repeat myself over and over to get what I needed throughout my cycle
Describe the protocols Marjan Attaran used in your cycles at Cleveland Clinic Fertility Center and their degree of success.
Used an antagonist protocol. I have PCOS but am unable to use estrogen due to having a history of blood clots. I took provera to induce a period. I started gonal F 200 units on day 3 of the cycle and started lovenox at the same time. Lupron Trigger planned Day 14 due to high risk for OHSS with PCOS and elevated AMH
Describe your experience with your nurse at Cleveland Clinic Fertility Center. (Assigned nurse: Avon office nurses )
I was having monitoring in the city where I lived and was traveling for IVF. The clinic gave me outdated information regarding ability to get monitoring where I lived, literally the contacts on the list had not worked there for 3+ years. I gave them feedback and corrected the information They gave me but I am 99% sure they didn’t not update their information. They were not helpful in figuring out the process and still did not get me the proper orders up until the end. There were two occasions that they forgot to call me and update on the plan of the day after the 12pm conference including on the day they decided about my egg retrieval date. I literally logged into my MyChart account and just saw it there. I called the office and was told there was no one to talk to in the office. i will say that nurse Kerry got the swing of things she got me the orders for ultrasound and blood work when I needed them but she must have gone on vacation the week of my retrieval because the other nurses did not know how to get me orders though it was outlined in my chart
Describe your experience with Cleveland Clinic Fertility Center.
We paid the higher price for IVF here at Celeveland Clinic mainly because it’s the lab and embryologists that make the difference. We tolerated the poor communication for what we hope is the chance at a better outcome
Describe the costs associated with your care under Marjan Attaran at Cleveland Clinic Fertility Center.
Package $11,700 cost before insurance
What specific things went wrong at Cleveland Clinic Fertility Center?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Failed to order appropriate test
- Failed to convey critical information
- Failed to consider drug intolerance