Rated 8.4
Strongly recommend: 72%Neutral: 15%Don't recommend: 12%8.4
72% strongly recommend
55 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.5
4.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Georgetown
Residency
William Beaumont
Fellowship
Duke

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Mark Bush works in 2 offices at

Conceptions Reproductive Associates
Rated 8
Strongly recommend: 61%Neutral: 18%Don't recommend: 21%8

Explore Clinic
Lafayette
300 Exempla Circle #370
Lafayette, CO 80026
Littleton
271 W County Line Rd
Littleton, CO 80129

55 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
3
NPS
5
Age 39
1 IVF
European
Income $100K - $199K
3rd of 3 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt he [Dr. Mark Bush] was demeanor was arrogant and he kept giving us success percentages from their clinic over other clinics. When you’ve just failed an IVF cycle hearing this information is not helpful. I wanted more individualized care and for him to dive into what we can do specifically to help our chances. He also didn’t give our odds of trying again, just said I think you should try.
Overall the staff were friendly and easy to schedule appointments with. The Littleton clinic [for Conceptions Reproductive Associates] is a bit confusing since they have 2 floors, I was never sure which floor to check in with. Good location and easy parking.... 2 vials menopur AM .7 cc omnitrope 1 vial menopur PM Cetrotide PM He used a higher amount of omnitrope due to my age to help with egg quality. I also stimulate easily. We got 11 eggs, 8 fertilized, 2 made it to day 5/6 blastocysts. Both were tested by Natera for genetic abnormalities and both came back abnormal.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I felt he was demeanor was arrogant and he kept giving us success percentages from their clinic over other clinics. When you’ve just failed an IVF cycle hearing this information is not helpful. I wanted more individualized care and for him to dive into what we can do specifically to help our chances. He also didn’t give our odds of trying again, just said I think you should try.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He’s definitely not warm and fuzzy. He’s a numbers person for his clinic and doesn’t seem overly concerned about the specific patient or patient needs.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Although he did give me a specific protocol, I wasn’t told why he made the decisions he made. It’s also unclear why we struggle to conieve when al my numbers and my husbands numbers are normal range or better.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
2 vials menopur AM .7 cc omnitrope 1 vial menopur PM Cetrotide PM He used a higher amount of omnitrope due to my age to help with egg quality. I also stimulate easily. We got 11 eggs, 8 fertilized, 2 made it to day 5/6 blastocysts. Both were tested by Natera for genetic abnormalities and both came back abnormal.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Nancy Guin )
Overall she was fine, but my first experience at another fertility clinic in Chicago was so much better. The nurse was always available and t felt like she was right beside me Gould through all the phases. I felt like Nancy was just pushing information at me.
Describe your experience with Conceptions Reproductive Associates.
Overall the staff were friendly and easy to schedule appointments with. The Littleton clinic is a bit confusing since they have 2 floors, I was never sure which floor to check in with. Good location and easy parking.
Describe your experience with your monitoring appointments at Conceptions Reproductive Associates.
Pretty straight forward from what I’ve experienced in the past. My only complaint is I had to ask the number of follicles they saw each time instead of them telling me as they’re doing it.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
We are fortunate to have some fertility coverage. I think after all the medications and embryo testing, it was around $15,000. Not sure how much it would have been without insurance coverage
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
No comment since we didn’t get to the transfer stage
3
Doctor
Mark Bush
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
5
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 33
1 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We went with an antagonist protocol as he [Dr. Mark Bush] has seen s lot of success for DOR women. I primed with birth control for about two weeks, while also taking dhea, co q 10 and the vitamin cocktail. I started with 2 vials of menopur, .7cc of omnitrope and 225iu of follistim. Dr bush kept an eye on how I was responding and made adjustments as needed. Towards the end of my cycle I was up to 5 vials of menopur, 375 follistim and .7cc of omnitrope. His rationale for upping my meds each time was to keep increasing my estrogen level and to also grow my follicles last 16cm.
Omg my nurse [at Conceptions Reproductive Associates] was outstanding!! I mean absolutely phenomenal! She always returned emails within a timely manner and I'm talking like 2 hours give or take. She called me immediately with results and was very genuine through this entire process. She also helped us get medicine when I ran out due to having to extend our cycle a day longer. She was a blessing and I am forever thankful for her. Also, the staff was always courteous and helpful! One time I had to call the on call nurse and I received a call back within 5 minutes with a response. My phlebotomist was amazing as well! I can't say enough great things about my experien
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr Bush knew we had been under Schoolcraft prior to seeing him. He saw no reason that I should only be given a donor egg route. He was willing to fight for us and with us. He made the correct adjustments every time they were needed. He was very genuine and thorough. We knew exactly what we were getting into. He wasn't nearly as cocky as Schoolcraft and I knew it was a great fit from the beginning. Also, his stats speak for themselves. I never felt like just a number and he was always available if I needed him.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
The mans brilliant! Trust what he has to say. He really looks out for the best of his patients and will fight for it just as much as you do!
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Where do I start? My clinic has been amazing! Dr Bush was willing to let us continue even if I did not meet the minimum standard of follicles which is 4 for his office. He wanted us to have success, just as much as we did! My nurse went above and beyond, even helping us with medication!!
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
We went with an antagonist protocol as he has seen s lot of success for DOR women. I primed with birth control for about two weeks, while also taking dhea, co q 10 and the vitamin cocktail. I started with 2 vials of menopur, .7cc of omnitrope and 225iu of follistim. Dr bush kept an eye on how I was responding and made adjustments as needed. Towards the end of my cycle I was up to 5 vials of menopur, 375 follistim and .7cc of omnitrope. His rationale for upping my meds each time was to keep increasing my estrogen level and to also grow my follicles last 16cm. I had an Antral follicle count of 7 and once retrieval day came I had 6 eggs and 5 of them fertilized using icsi and then we received the day 5 call. I should add, my clinic will not allow day 7's or grade c embryos as they feel these are not the best quality. Day 5 we had 3 that were in the running with one making it is a 5bb and then waiting for day 6 results. Day 6 came in and we had another 5bb while the others did not make it. They were then sent off for pgd testing, where both came back abnormal. I was told my cycle was great in comparison to my numbers and now it's a numbers game to get a normal.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah Evans )
Omg my nurse was outstanding!! I mean absolutely phenomenal! She always returned emails within a timely manner and I'm talking like 2 hours give or take. She called me immediately with results and was very genuine through this entire process. She also helped us get medicine when I ran out due to having to extend our cycle a day longer. She was a blessing and I am forever thankful for her. Also, the staff was always courteous and helpful! One time I had to call the on call nurse and I received a call back within 5 minutes with a response. My phlebotomist was amazing as well! I can't say enough great things about my experience!
Describe your experience with Conceptions Reproductive Associates.
Strengths, you're not just a number here! Their numbers are outstanding and they take an approach like none other. They actually fight for you and not against you. I honestly can't say I would change anything! In comparison to my experience at ccrm where I was there for two months, this experience was a night and day one. Ccrm I usually waited for hours for a response and they were not willing to work with me, even give us a shot!
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
$26000 was our first cycle which included almost everything from egg retrieval to transfer and all monitoring appointments. We had to pay an oocyte fee and anesthesia is all that was extra. I have the paperwork and can send it to you as well!
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
We unfortunately did. It make it to transfer because our embryos came back abnormal. We had discussed embryo transfer and he is known as an one embryo man. He would had transferred two if we pushed hard for it.
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Lone Tree
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
10
Age 33
2 IUI
Endometriosis
Male Factor
Tubal Blockage
European
Income $50K - $99K
Graphic Designer
3rd of 3 Docs
48 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I think my favorite thing about Dr. Bush was that he understands my disease. I have severe endometriosis and I was going to be taking medication to help me produce more eggs, and he knew that that was going to be extremely painful for me...He took the time to explain everything in layman's terms to my husband and I. It felt like he wasn't just there to up his ART score and genuinely wanted to help us. We talked about things we had tried in the past, and one he wanted to suggest since we were successful with it (but had a miscarriage), but the reactions I had to the medicine were so bad that I refused and he accepted that with genuine understanding.
The way they [Conceptions] care about their patients is practically unheard of. We knew it wouldn't be an easy road for me and they've been there every step of the way...Jessica was the best nurse I could've asked for. She answered all of my emails almost immediately and had a demeanor that really helped us to relax. She even followed up after cycles to see how we were doing, if there was anything she could to help us, etc. Just amazing...This is probably the nicest RE offices I have ever been to. The inside feels more like a spa than a fertility office.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I think my favorite thing about Dr. Bush was that he understands my disease. I have severe endometriosis and I was going to be taking medication to help me produce more eggs, and he knew that that was going to be extremely painful for me. One night, I was so sick from my endometriosis that the nurse on call was able to help me get pain and anti-nausea medication at 9pm to help me get through the night. The way they care about their patients is practically unheard of. We knew it wouldn't be an easy road for me and they've been there every step of the way.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Be patient. Babies aren't born in a day and Dr. Bush takes the time he needs to make sure the odds are as high as possible for each procedure performed.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
He took the time to explain everything in layman's terms to my husband and I. It felt like he wasn't just there to up his ART score and genuinely wanted to help us. We talked about things we had tried in the past, and one he wanted to suggest since we were successful with it (but had a miscarriage), but the reactions I had to the medicine were so bad that I refused and he accepted that with genuine understanding.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
We did 2 iui cycles before I was laid off. Both were unsuccessful, but that's no reflection on conceptions, my uterus is just a hot mess :) We started with an HSG and a SHG. Left tube was open and I was given the go ahead to try IUI as long as I was ovulating from the left side. I took femara for 5 days, went in for an ultrasound on cd12, and if all looked well, we did the trigger shot and the iui took place shortly after. We did this for both cycles. Unfortunately, both cycles were unsuccessful. Dr. Bush recommends doing 3 IUI cycles before moving on to IVF. We weren't able to complete the third due to my being laid off and then several deaths in the family. We are still planning on it though!
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Jessica Rico)
Jessica was the best nurse I could've asked for. She answered all of my emails almost immediately and had a demeanor that really helped us to relax. She even followed up after cycles to see how we were doing, if there was anything she could to help us, etc. Just amazing. Give her a raise Dr. Bush! ;)
Describe your experience with Conceptions Reproductive Associates.
This is probably the nicest RE offices I have ever been to. The inside feels more like a spa than a fertility office.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
We had to cancel our last IUI because I was laid off from my job, and three weeks later my father passed away (my mother passed the year before) so all of our money went to paying for funerals, travel costs, unemployment costs, etc. It was awful. And they were very understanding. They gave us a very long time to get caught up on our past due balance so that we could continue to go there when we were in a better place financially again. We are so grateful for that experience with them.
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 27
Donor Eggs
European
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Our experience with Dr. Bush was amazing! We didn’t know if we’d ever be able to have children! A week and a half after we had our first transfer we were pregnant with our sweet baby girl! He is amazing at his art and helping to create little miracles!... Dr. Bush was amazing at explaining procedures and what to expect while going through different procedures as well as explained the statistics of IVF working! He made sure my husband and I understood everything before going on to another subject
We went to two of their clinics [Conceptions Reproductive Associates]. Both were clean and easy to find. The staff if nice and organized. At the Littleton office, I was a bit confused whether my appointments were upstairs or on the main level, but the staff was great at directing us where we needed to be!... We were assigned a group of nurses! Each one was designated to a certain stage of our care. We had one while we were in the beginning diagnostic stages, one during the pre-transfer stage, and one during and post transfer. We loved all of them!
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Our experience with Dr. Bush was amazing! We didn’t know if we’d ever be able to have children! A week and a half after we had our first transfer we were pregnant with our sweet baby girl! He is amazing at his art and helping to create little miracles!
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
My advice to a prospective patient would be to definitely go to Dr. Bush whether you live 10 minutes from Littleton or 7 hours! His knowledge and success rates are worth every mile and penny spent!
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush was amazing at explaining procedures and what to expect while going through different procedures as well as explained the statistics of IVF working! He made sure my husband and I understood everything before going on to another subject... even drew us pictures!
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
I was on hormones and medication for months prior to the transfer! The morning on transfer I was to take a medication to relax and drink 32 oz of water one hour prior to transfer.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: We were assigned a group of nurses!)
We were assigned a group of nurses! Each one was designated to a certain stage of our care. We had one while we were in the beginning diagnostic stages, one during the pre-transfer stage, and one during and post transfer. We loved all of them!
Describe your experience with Conceptions Reproductive Associates.
We went to two of their clinics. Both were clean and easy to find. The staff if nice and organized. At the Littleton office, I was a bit confused whether my appointments were upstairs or on the main level, but the staff was great at directing us where we needed to be!
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Our procedures cost somewhere between $30,000 & $40,000.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
They suggested to just transfer a single embryo!
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2013 - 2017, Successful
NPS
10
NPS
10
Age 26 - 30
1 IVF
Anovulation
PCOS
European
Income $200K - $499K
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I first used Dr. Bush during 2013 for our first fresh IVF cycle which resulted in twins, and one frozen embryo. I came to him after being unsuccessful at another clinic which my insurance was helping to cover. My insurance didn’t cover anything at Conceptions but we wanted a second opinion. He immediately found a septum in my uterus which he removed via surgery. He is very honest and straight forward. I want a doctor this way as I hate being dragged around and given false hope. My IVF went perfectly and I became pregnant with twin boys! That IVF also resulted in one frozen embryo.
This clinic [Conceptions-Littleton] is wonderful. If I remember correctly, I had wished the front office was more friendly. The wait times were short. They are very thorough with testing. They are very eager to help and get excited right along with you.... Dr. Bush was clear they advocate for a single embryo transfer. On the day of our transfer, only two were ready so we used those two. They were fine with that.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is straight forward and honest about chances of success. He is confident in his work and clinic. He is not going to be super compassionate during setbacks because he is thinking of what needs to be done to move forward.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He’s not going to be your best friend or extra compassionate, but his work and success rates mean much more!
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I first used Dr. Bush during 2013 for our first fresh IVF cycle which resulted in twins, and one frozen embryo. I came to him after being unsuccessful at another clinic which my insurance was helping to cover. My insurance didn’t cover anything at Conceptions but we wanted a second opinion. He immediately found a septum in my uterus which he removed via surgery. He is very honest and straight forward. I want a doctor this way as I hate being dragged around and given false hope. My IVF went perfectly and I became pregnant with twin boys! That IVF also resulted in one frozen embryo. Four years later we had moved out of state and were ready to do a FET. It was extremely stressful working with a clinic in my home state and relying on them to get Conceptions what they needed. One week before the scheduled FET, the nurse at conceptions called to tell me they may need to cancel...the ultrasounds and Information my clinic was sending was just not looking like I was ready. This was heartbreaking. After I hung up the phone with the nurse Dr. Bush called me himself and reviewed my entire history with me and said he felt comfortable moving forward despite the info they were given (basically the clinic here was saying my body wasn’t ready for the transfer but Dr Bush disagreed). He was right and I became pregnant with my daughter. I have never trusted a doctor like I did Dr. Bush.
Describe your experience with your nurse at Conceptions Reproductive Associates.
Everyone was on top of everything during both treatment cycles.
Describe your experience with Conceptions Reproductive Associates.
This clinic is wonderful. If I remember correctly, I had wished the front office was more friendly. The wait times were short. They are very thorough with testing. They are very eager to help and get excited right along with you.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
My septum surgery was $6,000 flat fee since it was out of pocket. IVF was around 12k before meds. Frozen cycle was around 5-6k before meds
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Bush was clear they advocate for a single embryo transfer. On the day of our transfer, only two were ready so we used those two. They were fine with that.
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Successful
NPS
9
NPS
10
Age 37
1 IVF
Male Factor
Poor Egg Quality
European
Income $100K - $199K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Doctor Bush comes off as abrupt and can speak above your head;however, he is extremely knowledgeable and seems passionate about what he does. ...I never doubted his expertise or treatment recommendations. He is a top fertility doctor and that shows. I would recommend him and his clinic. Be prepared to not meet with him very often after the consult, but he is monitoring your progress...Because of egg quality issues, I was placed on HGH during stimulation.
It is a busy clinic [Conceptions] so you will not have the personal connections you may get with a smaller clinic. But they have an excellent lab and are extremely organized. You will not wait for appointments, and will always know the next step well I advance...All the nurses are extremely caring and responsive...Their IVF cost is 19000 although since we had a failed cycle at another clinic , we were given a discount. They also accept insurance...
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I never doubted his expertise or treatment recommendations. He is a top fertility doctor and that shows. I would recommend him and his clinic. Be prepared to not meet with him very often after the consult, but he is monitoring your progress . His treatment plan was extremely successful in my case.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He is blunt and forward , if you want things sugar coated, he may not be the doc for you. But his success speaks for itself .
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Doctor Bush comes off as abrupt and can speak above your head;however, he is extremely knowledgeable and seems passionate about what he does. He will do whatever he can to get you pregnant .
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Because of egg quality issues, I was placed on HGH during stimulation. I was also given a much reduced dosage of stim meds, due to my sky high estrogen levels that occurred on my last cycle. I was also put on a supplement protocol three months prior to my retrieval. My husband has mfi issues and was also put on supplements. We had excellent results with four normal embryos ready for transfer.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah Evans )
All the nurses are extremely caring and responsive
Describe your experience with Conceptions Reproductive Associates.
It is a busy clinic so you will not have the personal connections you may get with a smaller clinic. But they have an excellent lab and are extremely organized. You will not wait for appointments, and will always know the next step well I advance .
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Their IVF cost is 19000 although since we had a failed cycle at another clinic , we were given a discount. They also accept insurance
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
We were advised to do only one embryo transfer and are completely on board for a single transfer . The risks of multiples were explained. After all the time, stress, and money that has been put into my treatment, I want to mitigate as much risk as I can .
9
Doctor
Mark Bush
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Conceptions Reproductive Associates
Denver
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2017, Unsuccessful
NPS
10
NPS
10
Age 34 - 37
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Investment Banker
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I have DOR and poor egg quality. I got to retrieval [ with Dr.Mark Bush], they got 8 eggs and the one that made it to freeze was genetically abnormal. On to donor eggs for the next try...I think he is great at what he does. I don't care much about bedside mannerisms at this point as having a child is more important to me. He took time to answer my questions, pose alternative options, be realistic about my situation and possible outcomes.
She [nurse at Conceptions Reproductive Associates] was fantastic. She spent time talk to me, reviewing things, discussing options, etc. I cannot stress how fantastic she was....I have DOR and poor egg quality. I got to retrieval, they got 8 eggs and the one that made it to freeze was genetically abnormal. On to donor eggs for the next try...I did acupuncture and acai berry stuff which added to the cost, but probably over $20K
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I think he is great at what he does. I don't care much about bedside mannerisms at this point as having a child is more important to me. He took time to answer my questions, pose alternative options, be realistic about my situation and possible outcomes.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Just know he knows he's good at what he does. If you need coddling I don't think you would find it with any doctor in this industry, but I have no qualms about working with him at all.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Although he comes across as pompous, he did take the time to speak with me, review prior visits, talk about options, explain everything, and even make a few jokes. The nurses always spent time talking to me, explaining things, and comforting me.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
I can't remember the name of the protocol. But I started on birth control, we did pills the first time and it suppressed me to much so we did the nuva ring the second time. Then I used menopur and follistim and ganirelix. This protocol was very similar to the one I initiated with the first doctor I saw, but I have DOR and poor egg quality. I got to retrieval, they got 8 eggs and the one that made it to freeze was genetically abnormal. On to donor eggs for the next try
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Michelle but she's not there anymore)
She was fantastic. She spent time talk to me, reviewing things, discussing options, etc. I cannot stress how fantastic she was.
Describe your experience with Conceptions Reproductive Associates.
Knowing where to go is a bit confusing sometimes so I always have to ask - upstairs or down. And they keep billing United and I haven't had them for insurance for awhile. Otherwise it's a nice place
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
I did acupuncture and acai berry stuff which added to the cost, but probably over $20K
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Denver
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 34
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
3rd of 3 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We consulted with 15 different doctors on the west coast and all of them recommended donor egg. Dr. Bush was the only one who was excited about the challenge and put a lot of thought into my treatment plan...He personalized my treatment plan (lots of Menopur) and we produced 10 eggs, 6 embryos, transferred 2 fresh untested embryos on day 3 and conceived our daughter!..Dr. Bush is confident (not arrogant), because he is successful.
I got 1:1 personal attention [at Conceptions Reproductive Associates] from my IVF nurse coordinator (Ericka P). She was responsive, excited and dedicated to my treatment. She often cried at every good turn before i had the chance to! I like to ask a lot of questions and know the ends and out of my treatment and she loved supplying all of the information. This office is ran SO well which keep me sane and able to get through such a difficult time.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush was confident, but honest about my diagnosis and what it meant in terms of outcomes. We consulted with 15 different doctors on the west coast and all of them recommended donor egg. Dr. Bush was the only one who was excited about the challenge and put a lot of thought into my treatment plan. He did not sugar coat things, but he was not rude by any means. I have visited with doctors with no social skills and poor bedside manner, this is not Dr. Bush! We did our 2nd and 3rd IVF with him and during our 2nd I produced only 3 follicles. Dr. Bush recommended we cancel the cycle, but after listening to my reasoning for continuing he honored my request. While we didn't produce any embryos that cycle (similar to the first with a different doctor), we did produce an egg - its only takes one! We then proceeded to do a 3rd IVF with Dr. Bush after he explained how difficult it would be. He personalized my treatment plan (lots of Menopur) and we produced 10 eggs, 6 embryos, transferred 2 fresh untested embryos on day 3 and conceived our daughter!
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is confident (not arrogant), because he is successful. Look at his stats! His office is a well oiled machine, but does not treat you like a number. They really care about you. It really is the best of all worlds.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I absolutely LOVED Conceptions. I got 1:1 personal attention from my IVF nurse coordinator (Ericka P). She was responsive, excited and dedicated to my treatment. She often cried at every good turn before i had the chance to! I like to ask a lot of questions and know the ends and out of my treatment and she loved supplying all of the information. This office is ran SO well which keep me sane and able to get through such a difficult time.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Dr. Bush ended up putting me on a very aggressive protocol of high Menopur. He suggested a day 3 fresh transfer which ended up working! Although i lived in Phoenix, I appreciated that Conceptions wanted to do all of their own testing and monitoring. I spend a lot of time in Denver, but was happy to do so!
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Ericka Peksens )
She was my anchor, hands down. I don't know who was more excited when i became pregnant. I still send her baby pictures!
Describe your experience with Conceptions Reproductive Associates.
As i mentioned, this clinic is well organized, responsive and invested in its patients. Totally worth the travel to Colorado!
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
I was fortunate to have my insurance pay for up to 3 IVF's at 100%. I had to pay for the medications. However, Conceptions does take many insurance plans if you have any sort of coverage. I'm not sure what their cash pay price is but i know its less than other Denver offices.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Bush suggested we transfer 2 embryos because they were untested. He highly recommends testing your embryos, but because we were doing a day 3 fresh transfer that was not an option. We personally would not have tested our embryos either way as we did not feel comfortable discarding even abnormal embryos.
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
8
NPS
10
Age 34 - 35
1 IUI
1 IVF
Male Factor
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Bush came across as very knowledgeable and capable. He answered any questions that we had. However, I sometimes felt a bit rushed during our conversations and I wasn't always 100% certain I understood everything he was saying. That said, if we were to pursue IVF again, I would still go back to him...Dr. Bush's staff of nurses were wonderful. I couldn't say anything better about the kindness they offered me - they were responsive, personable, thoughtful and just generally great. I was very sad when, at 12 weeks, I left their care for my regular OB...
They are incredibly well organized and fast [at Conceptions - Littleton], which is critical given the number of appointments required in IVF. Plus, they offer caramel corn. The only issue I had was some confusion about overall costs and some poor communication during our IUI cycle. Otherwise, they bent over backwards to accommodate us - even on holidays...All of the staff were well-organized and kind. Erika, though, went above an beyond. When we found out we'd only had one embryo make it to blastocyst, it was very difficult. We had to decide if we were going to proceed with just that one embryo or start all over. She called me and talked to me for as long as I needed until I felt better about everything and with proceeding with our one embryo...
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush came across as very knowledgeable and capable. He answered any questions that we had. However, I sometimes felt a bit rushed during our conversations and I wasn't always 100% certain I understood everything he was saying. That said, if we were to pursue IVF again, I would still go back to him.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He can be intimidating, but he's a good man. If you don't understand what he's saying, ask questions!
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush's staff of nurses were wonderful. I couldn't say anything better about the kindness they offered me - they were responsive, personable, thoughtful and just generally great. I was very sad when, at 12 weeks, I left their care for my regular OB.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
During my IUI, Clomid was used to stimulate my ovaries and Novarelle to stimulate ovulation. It resulted in two mature eggs, but no pregnancy. During IVF I was put on Bravelle to stimulate eggs growth and Novarell to stimulate ovulation. 11 eggs were retrieved, 8 were fertilized and one made it to the blastocyst phase. During my FET cycle, I was on Lupron and Ganirelx to suppress my system. just before the cycle I started progesterone and estradil. I remained on both of those through my first trimester.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika)
All of the staff were well-organized and kind. Erika, though, went above an beyond. When we found out we'd only had one embryo make it to blastocyst, it was very difficult. We had to decide if we were going to proceed with just that one embryo or start all over. She called me and talked to me for as long as I needed until I felt better about everything and with proceeding with our one embryo.
Describe your experience with Conceptions Reproductive Associates.
They are incredibly well organized and fast, which is critical given the number of appointments required in IVF. Plus, they offer caramel corn. The only issue I had was some confusion about overall costs and some poor communication during our IUI cycle. Otherwise, they bent over backwards to accomodate us - even on holidays.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Our IUI cost about $800. The IVF FET procedure from soup to nuts was $18,000. Medications ran around $3500. Each of my husband's samples cost $75 and annual storage was $275.
What specific things went wrong at Conceptions Reproductive Associates?
  • Provided conflicting information
Describe the specific things that went wrong at Conceptions Reproductive Associates.
Specifically, during my IUI, the nurse was not as clear about drug protocols as needed. As a result, I'm not I took the drugs correctly and it may have resulted in the failure of that procedure.
8
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
7
NPS
7
Age 25 - 26
1 Fertility Medications
Anovulation
PCOS
Income $0 - $49K
Operations
Only Doc Seen
Neutral
Neutral
Successful
Mark Bush was empathetic to my feelings, and helpful when it came to explaining how we were going to move forward. He didn't seem too interested in the temp/tracking charts I brought in though. Those would have been really helpful....I only met with the doctor twice. Once when we met, and once when we went over some results with my husband present. Every visit otherwise was with a nurse.
All the nurses [at Conceptions Reproductive Associates] were compassionate and knowledgeable. Sometimes I felt kind of bad for saying no to certain treatments. They pushed a little, but I know they thought it was in my best interest. They were respectful when I confirmed I didn't want to start treatment. I wanted to give my body a break....I only met with the doctor twice. Once when we met, and once when we went over some results with my husband present. Every visit otherwise was with a nurse.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Mark Bush was empathetic to my feelings, and helpful when it came to explaining how we were going to move forward. He didn't seem too interested in the temp/tracking charts I brought in though. Those would have been really helpful.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Just make sure to write down questions beforehand so you don't forget certain things you need more clarity on. A lot is discussed so it is easy to leave the appointment without having all of your questions answered. The questions you do ask will be answered in a considerate and professional way.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
I only met with the doctor twice. Once when we met, and once when we went over some results with my husband present. Every visit otherwise was with a nurse.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
I wasn't ovulating or having a period at all. Mark Bush and his nurses adjusted the treatment strategies as we went because my body constantly decided to do stupid things. All I will say is to be your own advocate. Make sure you understand everything you are doing, and it's ok to say no if you aren't comfortable with something. Fertility drugs shouldn't be pushed on anyone, and they shouldn't be given out like candy either. Make sure to get proper monitoring on medicated cycles. I had an issue that could have been prevented with better monitoring.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Chalise)
All the nurses were compassionate and knowledgeable. Sometimes I felt kind of bad for saying no to certain treatments. They pushed a little, but I know they thought it was in my best interest. They were respectful when I confirmed I didn't want to start treatment. I wanted to give my body a break.
Describe your experience with Conceptions Reproductive Associates.
Everyone is nice and knowledgeable in their job role.Make sure to ask plenty of questions, and definitely make sure what your insurance covers so there aren't any surprises.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Anything infertility related is expensive even with insurance. It really hurts your bank account, but that is anywhere. I had decent insurance so it could have been worse.
7
Doctor
Mark Bush
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Conceptions Reproductive Associates
Lafayette
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 33 - 34
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Lawyer
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bush is blunt and arrogant, but he is detailed, has read your files and is prepared for your individual situation when you meet him, and will do what he can to help you. CCRM told me they thought I should move immediately to donor eggs and essentially said I was a lost cause, but Dr. Bush was willing to treat me and do what he could to help me get pregnant.
Most of your contact is with the clinic staff and the nurses, but I knew Dr. Bush was overseeing the process and never felt like I couldn't get in touch with him to ask questions if need be... they called when they said they would, they provided test results as soon as possible, they e-mailed if you preferred that method of communication, and they were willing to accommodate extra sensitivities and be appropriately sympathetic. I couldn't have asked for better communication, empathy, and attention to detail.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush definitely comes across as arrogant as I expect he is. But I have yet to come across a fertility doctor who is not. How can they not be when they are making humans! He is blunt about your prognosis, statistical likelihood of success, and the process that will be involved to get you pregnant. He is thorough, reads medical histories and pays attention to your details. Most of your contact is with the clinic staff and the nurses, but I knew Dr. Bush was overseeing the process and never felt like I couldn't get in touch with him to ask questions if need be. I met with doctors at CCRM and at another clinic in Denver and chose Dr. Bush because I felt like he really wanted to "win" (and by win, I mean get me pregnant).
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Don't be turned off by his arrogance and the number of photos of him in the office. If you are a tough case, he will still take you on. I felt like CCRM wouldn't take me on because I was a tough case (I was given a less than 3% chance of getting pregnant EVEN with IVF) and they didn't want me to lower their statistics. Dr. Bush was happy to help me.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is blunt and arrogant, but he is detailed, has read your files and is prepared for your individual situation when you meet him, and will do what he can to help you. CCRM told me they thought I should move immediately to donor eggs and essentially said I was a lost cause, but Dr. Bush was willing to treat me and do what he could to help me get pregnant. I had a 3" stack of test results, notes from other doctors, and medical history and he had read through it all prior to our meeting. When I had a stillborn baby due to a blood clot, he was empathetic and again read all of my hospital records to ensure that he could safely guide us through IVF with my added medical complications. He isn't "warm and fuzzy," but he definitely treated me like a human and he wants you to get pregnant.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika Peksens)
They called when they said they would, they provided test results as soon as possible, they e-mailed if you preferred that method of communication, and they were willing to accommodate extra sensitivities and be appropriately sympathetic. I couldn't have asked for better communication, empathy, and attention to detail.
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Denver
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2013, Unsuccessful
NPS
0
NPS
0
Age 39 - 41
4 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Operations
1st of 2 Docs
1 IVF With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr.Bush was kind sometimes and cold others. I definitely felt like he wasn't interested in my questions or input but wanted to dictate my protocol. My concerns were unimportant...He was so kind during my miscarriage. I lost twins at 13 weeks and was just destroyed over it. He was the on call doctor I spoke to at 4am while bleeding. He did my DnC. He was compassionate and I appreciated it. I did more IUI cycles and had a failed IVF retrieval. My last meeting with Dr.Bush was terrible. He got mad at me for asking questions about why the embryos died and spent the whole hour bashing on another local clinic. I felt bullied, talked down to and felt like I was being given hard sales pitch.
The embryology lab is weak. My 15 retrieved embryos all died. Todd in the lab called to tell me the awful news and he was so nonchalant. I was 40 so what did I expect? Old, crappy eggs produced bad embryos. He seemed surprised that I cried. I was realistic about my eggs but I had hope. He made me feel foolish.... As far as strengths, their nursing staff was nice despite high turnover. They returned calls promptly....I was assigned a different nurse every week it seemed like. The turnover was high so I never really built up a rapport with anyone. They were all nice and seemed knowledgeable.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr.Bush was kind sometimes and cold others. I definitely felt like he wasn't interested in my questions or input but wanted to dictate my protocol. My concerns were unimportant, and I should shut up and trust him.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
It varied. He was so kind during my miscarriage. I lost twins at 13 weeks and was just destroyed over it. He was the on call doctor I spoke to at 4am while bleeding. He did my dnc. He was compassionate and I appreciated it. I did more IUI cycles and had a failed IVF retrieval. My last meeting with Dr.Bush was terrible. He got mad at me for asking questions about why the embryos died and spent the whole hour bashing on another local clinic. I felt bullied, talked down to and felt like I was being given hard sales pitch.
Describe your experience with your nurse at Conceptions Reproductive Associates.
I was assigned a different nurse every week it seemed like. The turnover was high so I never really built up a rapport with anyone. They were all nice and seemed knowledgeable.
Describe your experience with Conceptions Reproductive Associates.
The embryology lab is weak. My 15 retrieved embryos all died. Todd in the lab called to tell me the awful news and he was so nonchalant. I was 40 so what did I expect? Old, crappy eggs produced bad embryos. He seemed surprised that I cried. I was realistic about my eggs but I had hope. He made me feel foolish. Then the bad meeting with Dr.Bush caused me to leave the clinic. As far as strengths, their nursing staff was nice despite high turnover. They returned calls promptly.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Many of my initial costs were covered by insurance and the billing staff was good about helping me navigate the various procedures.
0
Doctor
Mark Bush
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
0
Clinic
Conceptions Reproductive Associates
Denver
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2018, Successful
NPS
10
NPS
10
Age 33 - 38
1 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
European
Income $200K - $499K
Investment Banker
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
I felt like he was upfront with me and discussed the options at hand. He was not pushy in any manner to say which direction we had to go. He did a great job assessing my information after egg retrieval and he did a great job with the transfer... Dr Bush didn't spend a lot of time meeting with or speaking with me due to the fact that after a few attempts we came to a conclusion on what we wanted to do, and he agreed, and he was always honest and friendly.
The nurses [at Conceptions] were amazing. I cannot express enough how compassionate and available they were. I went through several heartbreaking situations and they always had the time to speak with me, answer questions (no matter how silly or how many) and calm me down...It's a nice clinic. I always got in and out quickly for blood and never had issues with blood draws. My appointments were always quick and on time (unlike waiting at a doctors office). Any time we were at the clinic everyone was friendly. Nothing ever got screwed up from an appointment or billing standpoint. No complaints.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
I felt like he was upfront with me and discussed the options at hand. He was not pushy in any manner to say which direction we had to go. He did a great job assessing my information after egg retrieval and he did a great job with the transfer.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
The nurses were amazing. I cannot express enough how compassionate and available they were. I went through several heartbreaking situations and they always had the time to speak with me, answer questions (no matter how silly or how many) and calm me down. Dr Bush didn't spend a lot of time meeting with or speaking with me due to the fact that after a few attempts we came to a conclusion on what we wanted to do, and he agreed, and he was always honest and friendly.
Describe your experience with the nursing staff at Conceptions Reproductive Associates.
Amazing. They were everything to me in this process. I felt comfortable asking them anything and they always got back to me in a timely manner. They were always so friendly too.
Describe your experience with Conceptions Reproductive Associates.
It's a nice clinic. I always got in and out quickly for blood and never had issues with blood draws. My appointments were always quick and on time (unlike waiting at a doctors office). Any time we were at the clinic everyone was friendly. Nothing ever got screwed up from an appointment or billing standpoint. No complaints.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Ugh...I did two rounds and am not sure what the first one cost as it was in 2014. This latest round I believe was $20K
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
7
NPS
8
Age 36
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
Marketer or PR
3rd of 4 Docs
2 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Bush wanted to get me a baby but I had my worst retrieval with him. He was very confident that his menopur only protocol would yield me great results. I got zero embryos on day 5 and was devastated. When we did the regroup he was a little defensive and suggested donor eggs. I felt that he gave up on me. I was also very raw and emotional. I think he is a brilliant doctor and insanely smart but not the right doctor for me...he is really blunt and fact driven which can come across as harsh or stern.
She [nurse at Conceptions Reproductive Associates - Denver] is my guardian angel. On my worst days she picked me up. Every email had a note that was encouraging and how were in this together. I absolutely love her...Strengths are its extremely organized and well run. Very prompt responses and truly everyone cares. I honestly don't see weaknesses. Dr. Bush wasn't right for mr so Erika my nurse suggested Dr. Ambler and were a match made in heaven. Same clinic and I trust them for another retrieval.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush wanted to get me a baby but I had my worst retrieval with him. He was very confident that his menopur only protocol would yield me great results. I got zero embryos on day 5 and was devastated. When we did the regroup he was a little defensive and suggested donor eggs. I felt that he gave up on me. I was also very raw and emotional. I think he is a brilliant doctor and insanely smart but not the right doctor for me.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He is really smart and wants you to be a mom but he is really blunt and fact driven which can come across as harsh or stern.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr.Bush is incredibly smart and wants to get you a baby. He is not warm and fuzzy but his knowledge and confidence makes you feel your in the right hands. He is pretty blunt but treats you with respect.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
We did estrogen to prime with cetrotide. Then HGH and high dosage of menopur. I was on 9 menopur vials a day. I retrieved 12, 4 fertilized and 0 made it to day 5.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika )
She is my guardian angel. On my worst days she picked me up. Every email had a note that was encouraging and how were in this together. I absolutely love her.
Describe your experience with Conceptions Reproductive Associates.
Strengths are its extremely organized and well run. Very prompt responses and truly everyone cares. I honestly don't see weaknesses. Dr. Bush wasn't right for mr so Erika my nurse suggested Dr. Ambler and were a match made in heaven. Same clinic and I trust them for another retrieval.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
$22,000
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Haven't gotten to transfer yet.
7
Doctor
Mark Bush
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Conceptions Reproductive Associates
Denver
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2018, Successful
NPS
10
NPS
10
Age 32 - 36
1 IVF
Endometriosis
Tubal Blockage
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bush is positive and explains in detail why he chooses the methods he does. I was better educated because of him and felt important...Depot Lipton for endometriosis treatment, prednisone during first trimester, adjustment of medications when necessary, attention to how my body was reacting to drugs was also important...If it weren’t for Dr. Bush we would not have a family. His specific protocol with me led to a perfect little boy, and one one in the way!
Even the billing department [at Conceptions Reproductive Associates] is amazing. I have nothing bad to say about anyone or any part of conceptions. Even the embryology department is in the loop with your transfer, and you get to meet the people that helped create your babies. Pretty incredible!...The nurses are the rock of conceptions. I have nothing but amazing things to say about them. They are nurturing and caring but help you focus and hold your head up high when you can’t.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
If it weren’t for Dr. Bush we would not have a family. His specific protocol with me led to a perfect little boy, and one one in the way! I’ve referred family and friends to him and they have all successfully gotten pregnant as well! I highly reccomend his practice, team, and care.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Miracles do happen, so try to keep an open mind even though it’s easier said than done.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush is positive and explains in detail why he chooses the methods he does. I was better educated because of him and felt important.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Depot Lipton for endometriosis treatment, prednisone during first trimester, adjustment of medications when necessary, attention to how my body was reacting to drugs was also important
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Tanya)
The nurses are the rock of conceptions. I have nothing but amazing things to say about them. They are nurturing and caring but help you focus and hold your head up high when you can’t.
Describe your experience with Conceptions Reproductive Associates.
Even the billing department is amazing. I have nothing bad to say about anyone or any part of conceptions. Even the embryology department is in the loop with your transfer, and you get to meet the people that helped create your babies. Pretty incredible!
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
I loved how Dr Bush wasn’t about to transfer 3 embryos just to get higher numbers at his practice. He did one each time for us. I felt when I went to other practices they wanted the numbers and didnt care about such a high number of multiple pregnancy
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
8
NPS
9
Age 43 - 45
3 IVF
3 Embryo Freezing
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 3 Docs
1 Egg Freezing With Other Docs
Donor Sperm
Neutral
Strongly Recommends
Unsuccessful
Knowing how many retrievals I had with zero results, he [Dr. Mark Bush] should have done all the elective tests before transferring my one good embryo but he failed to do so. It ended in a chemical pregnancy...He is super nice and compassionate, explains everything. He followed up to make sure I understood everything...Unfortunately someone else did my retrievals, and one time my cyst drainage. Another doctor who did my cyst drainage and then a retrieval left me in an immense amount of pain both times. None of my other retrievals hurt.
Everything costs more [at Conceptions Reproductive Associates] than you are first presented with...Highly recommend. Well organized, caring and knowledgeable. However, their cutoff for treatment is lower (age-wise, results-wise) than other clinics. So if you keep struggling you might look elsewhere. But definitely a great clinic to start with...Standard protocols...[nurses are] So unbelievably good. Very communicative with me, communicated well with each other and all were super nice.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
He was a great doctor. Unfortunately someone else did my retrievals, and one time my cyst drainage. Another doctor who did my cyst drainage and then a retrieval left me in an immense amount of pain both times. None of my other retrievals hurt.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He's a good doctor. But don't let him overpromise.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
He is super nice and compassionate, explains everything. He followed up to make sure I understood everything.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Standard protocols.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Jessica)
So unbelievably good. Very communicative with me, communicated well with each other and all were super nice.
Describe your experience with Conceptions Reproductive Associates.
Highly recommend. Well organized, caring and knowledgeable. However, their cutoff for treatment is lower (age-wise, results-wise) than other clinics. So if you keep struggling you might look elsewhere. But definitely a great clinic to start with.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Everything costs more than you are first presented with.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Knowing how many retrievals I had with zero results, he should have done all the elective tests before transferring my one good embryo but he failed to do so. It ended in a chemical pregnancy.
8
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
9
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
9
NPS
9
Age 33 - 34
1 Fertility Medications
Male Factor
Poor Egg Quality
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
5 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Mark Bush] was very straight forward and honest. He didn’t sugar coat any results or findings which is what we both needed. He used our results from a previous experience and was able to compare what/how he’d be different. He explained the issues we had in detail and explained what needed to be done. He also made it clear he could help us.... He’s very straight forward... The care that the entire team gave was amazing. Everyone was empathetic to our situation and explained everything in great detail taking however much time we needed. The never made us feel like we were a bother or needed to get us out to serve the next patient.
The only thing I would say is that there is a disconnect with accounting [at Conceptions-Littleton]. They were sometimes hard to reach and we had to request a separate consult with them to understand all costs. We also were not told of a few additional charges that we though were apart of treatment.... The care that the entire team gave was amazing. Everyone was empathetic to our situation and explained everything in great detail taking however much time we needed. The never made us feel like we were a bother or needed to get us out to serve the next patient.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
He was very straight forward and honest. He didn’t sugar coat any results or findings which is what we both needed. He used our results from a previous experience and was able to compare what/how he’d be different. He explained the issues we had in detail and explained what needed to be done. He also made it clear he could help us.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He’s very straight forward
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
The care that the entire team gave was amazing. Everyone was empathetic to our situation and explained everything in great detail taking however much time we needed. The never made us feel like we were a bother or needed to get us out to serve the next patient.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Ericka P)
Overall excellent. Very compassionate. Answered all my questions and was available when I had questions or needed clarification
Describe your experience with Conceptions Reproductive Associates.
The only thing I would say is that there is a disconnect with accounting. They were sometimes hard to reach and we had to request a separate consult with them to understand all costs. We also were not told of a few additional charges that we though were apart of treatment.
9
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Successful
NPS
10
NPS
10
Age 31
Income $100K - $199K
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bush was not only knowledgeable but he also was kind and treated me like I was his only patient. He helped us through the process professionally and personally. Though we did not need to meet many times, he made me feel comfortable and explained whatever procedure we were doing with precision and care.... He connected with both me and my husband emotionally and professionally
The staff [at Conceptions-Littleton] are very friendly and helpful. There was once a mixup where the secretary thought I was someone else and asked me to come back for a procedure I did not need, but once I told them that I wasn't needing the procedure they rectified that immediately.... Tanya was always accessible if I had any question and took extra time to answer them when needed. She returned my calls promptly, called in prescriptions immediately and walked me through the details of each step comprehensively.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush was not only knowledgeable but he also was kind and treated me like I was his only patient. He helped us through the process professionally and personally. Though we did not need to meet many times, he made me feel comfortable and explained whatever procedure we were doing with precision and care.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He knows what he is doing. Trust him with any needs to adjust during treatment.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
He connected with both me and my husband emotionally and professionally
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Tanya)
Tanya was always accessible if I had any question and took extra time to answer them when needed. She returned my calls promptly, called in prescriptions immediately and walked me through the details of each step comprehensively.
Describe your experience with Conceptions Reproductive Associates.
The staff are very friendly and helpful. There was once a mixup where the secretary thought I was someone else and asked me to come back for a procedure I did not need, but once I told them that I wasn't needing the procedure they rectified that immediately.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Bush did not provide any hesitation when we requested to transfer only one embryo as well as when we said we would like to transfer multiple next time.
What specific things went wrong at Conceptions Reproductive Associates?
  • Provided conflicting information
Describe the specific things that went wrong at Conceptions Reproductive Associates.
See previous response
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
NPS
10
NPS
10
Age 37 - 40
1 IVF
Male Factor
European
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bush was extremely knowledgeable and we had complete trust that we were receiving the best care. We needed to do a phone meeting because we lived so far away. We felt much better and hopeful after our consultations with Dr. Bush.... He answered all of our questions thoroughly. The extent of his discussions with us would not be needed if we were just another opportunity to improve their outcomes (as a number).
All of the staff [Conceptions Reproductive Associates] are very knowledgeable and helpful in our difficult journey of infertility. We asked tons of questions! It was great to have less stress than what was already so much with trying to have a child....The nursing staff were very patient and helpful with all of our questions!... The total costs including egg retrieval, transfer, travel, medications, etc it was at least 40,000. We itemized our taxes that year to utilize the medical tax deduction.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr. Bush was extremely knowledgeable and we had complete trust that we were receiving the best care. We needed to do a phone meeting because we lived so far away. We felt much better and hopeful after our consultations with Dr. Bush.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Our advice is learn as much as you can about infertility and ask lots of questions.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
He answered all of our questions thoroughly. The extent of his discussions with us would not be needed if we were just another opportunity to improve their outcomes (as a number).
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Tanya Sarver)
The nursing staff were very patient and helpful with all of our questions!
Describe your experience with Conceptions Reproductive Associates.
All of the staff are very knowledgeable and helpful in our difficult journey of infertility. We asked tons of questions! It was great to have less stress than what was already so much with trying to have a child.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
The total costs including egg retrieval, transfer, travel, medications, etc it was at least 40,000. We itemized our taxes that year to utilize the medical tax deduction.
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Dr. Bush described the pros and cons to eSET. His recommendation was eSET. Since we did genetic testing of the embryos, we saw little reason to transfer more than one embryo.
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2014, Unsuccessful
NPS
0
NPS
0
Age 32 - 34
Income $200K - $499K
Business Executive
1st of 2 Docs
IVF With Other Docs
Surrogacy With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We saw Dr Bush in 2012 and he did an office hysteroscopy when I was barely having a period and he basically referred us to gestational carrier agencies then. We saw him again in August 2014 when my periods had completely normalized and I had recently miscarried. He would not agree to do anything to help us and was extremely arrogant and rude. We then went to a different clinic and I would have been able to carry had my uterus not scared up again.
The clinic [Conceptions Reproductive Associates] was nicely decorated and the staff was friendly.... The information we received from the doctor was different from what the nursing staff and ultrasound tech gave... We saw doctor Bush in 2012 and 2014,he was way more compassionate and helpful in 2012 then he was in 2014. He treated us like he didn't want to bother with us even though circumstances changed. The first few times we met him in 2012 we really like him but in 2014 when we questioned some things he acted very arrogant and basically said he knows best. We opted not to continue with his clinic.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
We saw doctor Bush in 2012 and 2014,he was way more compassionate and helpful in 2012 then he was in 2014. He treated us like he didn't want to bother with us even though circumstances changed. The first few times we met him in 2012 we really like him but in 2014 when we questioned some things he acted very arrogant and basically said he knows best. We opted not to continue with his clinic.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
If you are looking for bed side manner he might not be your best choice.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
We saw Dr Bush in 2012 and he did an office hysteroscopy when I was barely having a period and he basically referred us to gestational carrier agencies then. We saw him again in August 2014 when my periods had completely normalized and I had recently miscarried. He would not agree to do anything to help us and was extremely arrogant and rude. We then went to a different clinic and I would have been able to carry had my uterus not scared up again.
Describe your experience with Conceptions Reproductive Associates.
The clinic was nicely decorated and the staff was friendly.
What specific things went wrong at Conceptions Reproductive Associates?
  • Provided conflicting information
Describe the specific things that went wrong at Conceptions Reproductive Associates.
The information we received from the doctor was different from what the nursing staff and ultrasound tech gave.
0
Doctor
Mark Bush
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
2 of 5
0
Clinic
Conceptions Reproductive Associates
Lafayette
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
10
Age 33 - 34
1 IUI
1 IVF
Unexplained
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
3 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
My previous doctor made me feel like a number, Dr. Bush and their staff did not. They care.... He is straight forward and understanding. His staff is incredible. We only saw him once, per our initial consultation but our nurse was always in communication with Dr. Bush. The embryologist was very impressive and has built an incredible team and lab....They highly recommend eSET.... [Conceptions Reproductive Associates] have dedicated classes to ensure you understand the holistic IVF process and are available if you need specific support.
They [Conceptions Reproductive Associates] are flexible, have multiple locations, good staff, a very strong embryology team. They have dedicated classes to ensure you understand the holistic IVF process and are available if you need specific support. Their team provides clear information and their billing team is easy to work with.... My previous doctor made me feel like a number, Dr. Bush and their staff did not. They care.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
He is straight forward and understanding. His staff is incredible. We only saw him once, per our initial consultation but our nurse was always in communication with Dr. Bush. The embryologist was very impressive and has built an incredible team and lab.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
He will help you build the right plan.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
My previous doctor made me feel like a number, Dr. Bush and their staff did not. They care.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
I am not sure of specifics.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Sarah Evans)
She was wonderful, caring and on top of our schedule.
Describe your experience with Conceptions Reproductive Associates.
They are flexible, have multiple locations, good staff, a very strong embryology team. They have dedicated classes to ensure you understand the holistic IVF process and are available if you need specific support. Their team provides clear information and their billing team is easy to work with.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Generally speaking, $20k for IVF/Testing & $6k for meds
Describe Mark Bush's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Reproductive Associates.
Yes, we were informed. They highly recommend eSET.
8
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2018, Successful
NPS
10
NPS
10
Age 34 - 36
1 IVF
Tubal Blockage
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Bush made me feel like he really cared. I was in the office after having an ectopic pregnancy (fell pregnant naturally) and receiving a shot of methotrexate. I was in so much pain and thought my tube ruptured. The nurses were gonna send me to the ER. Dr Bush heard I was there and he had me go into a room for an ultrasound. The tube had not ruptured. I waited there a while and he eventually walked me to my car. He is a very caring doctor and man
Friendly and caring staff [Conceptions Reproductive Associates] from the front desk to The phlebotomist. Everyone there genuinely cares and wants success for you and your family. I would recommend this clinic to anyone struggling with infertility... I could talk to Jessica about anything. She would call or email me back very promptly. I always felt like she truly cared that we were successful... Dr Bush made me feel like he really cared. I was in the office after having an ectopic pregnancy (fell pregnant naturally) and receiving a shot of methotrexate.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Dr Bush made me feel like he really cared. I was in the office after having an ectopic pregnancy (fell pregnant naturally) and receiving a shot of methotrexate. I was in so much pain and thought my tube ruptured. The nurses were gonna send me to the ER. Dr Bush heard I was there and he had me go into a room for an ultrasound. The tube had not ruptured. I waited there a while and he eventually walked me to my car. He is a very caring doctor and man
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
If you are longing for a baby, please go see Dr Bush
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Dr Bush and his staff always made me feel like family
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Jessica)
I could talk to Jessica about anything. She would call or email me back very promptly. I always felt like she truly cared that we were successful
Describe your experience with Conceptions Reproductive Associates.
Friendly and caring staff from the front desk to The phlebotomist. Everyone there genuinely cares and wants success for you and your family. I would recommend this clinic to anyone struggling with infertility
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
2
NPS
5
Age 25 - 26
3 IUI
Latinx
Income $0 - $49K
1st of 2 Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Only saw him [Dr. Mark Bush] twice and the rest was all thru multiple different nursing staff. No plan adjust after 3 failed iuis Just went straight to ivf as only option. I’m young and never tried getting pregnant before seemed rushed to not try other things first
Overall happy with the clinic [Conceptions Reproductive Associates] Just not the care from my direct doctor. Multiple locations and accommodation for lunch break testing. Patient portal was a little relaxed and not enough info about test results was posted there... Never got results from hsg test. During test nurse mentioned might be a blockage on right side never mentioned again and had iui done anyway
How was your experience with Mark Bush at Conceptions Reproductive Associates?
Only saw him twice and the rest was all thru multiple different nursing staff. No plan adjust after 3 failed iuis Just went straight to ivf as only option. I’m young and never tried getting pregnant before seemed rushed to not try other things first
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Pick a different doctor unless you want ivf
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
Human- staff was friendly and spoke to me in ways I understood. After 3 iuis Dr bush didn’t offer treatment of anything else Judy went straight to ivf
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
3 cycles with letrozole
Describe your experience with the nursing staff at Conceptions Reproductive Associates.
Amazing women who tried to help
Describe your experience with Conceptions Reproductive Associates.
Overall happy with the clinic Just not the care from my direct doctor. Multiple locations and accommodation for lunch break testing. Patient portal was a little relaxed and not enough info about test results was posted there
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Completely out of pocket
What specific things went wrong at Conceptions Reproductive Associates?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Conceptions Reproductive Associates.
Never got results from hsg test. During test nurse mentioned might be a blockage on right side never mentioned again and had iui done anyway
2
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
1 of 5
5
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
10
NPS
10
Age 35
1 IVF
1 Egg Freezing
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $50K - $99K
Investment Banker
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He spent time discussing the process and our options and results. He joked with us and I felt comfortable with him... I liked him best if all doctors I saw.
She [my nurse] was amazing - spent time talking with me, explaining things, and comforting me.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
No complaints. I liked him best if all doctors I saw
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Ask questions and he will give honest answers
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
He spent time discussing the process and our options and results. He joked with us and I felt comfortable with him.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Started suppression with bc. First time I was over-suppresswd so second time we used the nova ring. I went through injections menopur, follostim, gonal-f and we made it to retrieval
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Michelle)
She was amazing - spent time talking with me, explaining things, and comforting me
10
Doctor
Mark Bush
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Conceptions Reproductive Associates
Littleton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
10
Age 41
2 IVF
2 Egg Freezing
Diminished Ovarian Reserve
Uterine Fibroids
Unexplained
European
Income $200K - $499K
3rd of 3 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
While I have only seen Dr. Bush in person one time, he took a great deal of time with me explaining the science behind the treatment protocol. He asked many questions of me and allowed me plenty of time to ask questions. The nurses who have seen me throughout my 2 egg retrieval cycles have indicated that Dr. Bush was carefully reviewing my progress every day during the stimulation hormone phase and was adjusting my protocol throughout based on my personal circumstances and how I was responding...told me that he didn’t see any reason I couldn’t be successful (after I had had a retrieval cycle canceled by another doctor and told that I would likely have to pursue an egg donor rather than being able to retrieve my own eggs). So far I have had two full retrieval cycles with Dr Bush which have resulted in 2 frozen embryos.
They [nurses at Conceptions Reproductive Associates] are relatively easy to get ahold of 24/7 which is comforting when questions or issues come up. The answering service does a good job of getting a message to someone right away who calls you back. I have felt the nursing staff at the actual egg retrieval procedures have been a little cold and like they were rushing you to leave...Around $17000 per retrieval cycle for the coordination of care, embryo cryopreservation, genetic testing, and the retrieval procedure itself...Billing errors and wasted time on the phone to sort out these errors with my insurance company and the billing office causes a lot of extra stress at a time when when low stress is so important. The nursing staff has been outstanding and my assigned nurse in particular is extremely thorough and caring. I am satisfied with my doctor.
How was your experience with Mark Bush at Conceptions Reproductive Associates?
It’s too soon in the process for me to fully evaluate Dr. Bush or Conceptions Reproductive Clinic. However, I feel that the treatment protocol I am on has been very personal and customized for me, and according to the staff, Dr. Bush has been personally and actively involved on a daily basis (during active retrieval cycles) in every decision to make adjustments along the way. I chose this clinic because it had the highest rate of success for live birth in the country. I also wAs encouraged when Dr. Bush told me that he didn’t see any reason I couldn’t be successful (after I had had a retrieval cycle canceled by another doctor and told that I would likely have to pursue an egg donor rather than being able to retrieve my own eggs). So far I have had two full retrieval cycles with Dr Bush which have resulted in 2 frozen embryos. That said, one important thing to mention is that so far Dr Bush himself has not performed either of the retrieval procedures. This clinic has 4 doctors, and they alternate days in which they perform retrievals. So it just so happens that both times I have been scheduled for retrieval, I ended up with two other doctors from the clinic. The first one I was extremely impressed with as he took time with me and my husband before and after the procedure and the procedure itself went very well. Unfortunately the second procedure had complications and the doctor who performed it did not have a good bedside manner. This doctor seemed rushed as well as vague in her explanation as to why there were complications.
What's one piece of advice would you give a prospective patient of Mark Bush at Conceptions Reproductive Associates?
Learn as much as you can on your own regarding what to expect throughout the process, and don’t be afraid to reach out to your assigned nurse and/ or Dr. Bush with all your questions.
During treatment, were you treated like a number or a human with Mark Bush at Conceptions Reproductive Associates?
While I have only seen Dr. Bush in person one time, he took a great deal of time with me explaining the science behind the treatment protocol. He asked many questions of me and allowed me plenty of time to ask questions. The nurses who have seen me throughout my 2 egg retrieval cycles have indicated that Dr. Bush was carefully reviewing my progress every day during the stimulation hormone phase and was adjusting my protocol throughout based on my personal circumstances and how I was responding.
Describe the protocols Mark Bush used in your cycles at Conceptions Reproductive Associates and their degree of success.
Antagonist protocol for both retrieval cycles. Cycle 1: Testosterone gel beginning on 2nd day of natural menstrual cycle and administered for 10 days thereafter. Birth control pill beginning on 3rd day of natural menstrual cycle for 16 days. Omnitrope growth hormone (1 vial) injected daily for 18 days, beginning on 10th day after natural menstrual cycle. After another menstrual cycle induced by stopping birth control after 15 days, stimulation hormones begin 3 days later. Then, 150 (2 vials) of Menopur daily to start, increased to 300 (4 vials) daily on the 5th day of atom medications. 450 of Gonal-F daily throughout. Cetrotide on the 7th day of stims. 9 days after starting Menopur and Gonal-F, was asked to stop those and Pregnyl and Leuprolide trigger meds administered on the 10th day of stims. (10 days after starting Menopur and Gonal-F). One more shot of leuprolide on the morning of Day 11. Exactly 36 hours after first trigger shots, the retrieval was performed. 9 follicles, 6 mature eggs. All 6 eggs fertilized using ICSI. 2 out of 6 grew to the 5-day blastocyst stage, graded 5AA and 5AB. They were sent for genetic testing and the 5AA came back normal/euploid and was frozen. The other one was aneuploid. Cycle 2: Exactly the same protocol as the first cycle with the following modifications / additional meds: Dexamethasone steroid (orally) started a couple days before stim meds. Clomid started orally on the same day/ time as the Menopur (first day of stim meds). Menopur started right away at 300 units (4 vials) and Gonal-F only 300 units (down from 450 last time). Also, Cetrotide started one day earlier (Day 6 of stims). Trigger meds were administered after 8 days of stim meds, which was 2 days earlier than last time meaning the whole cycle was 2 days shorter. Results: 13 follicles, 6 mature eggs. All 6 fertilized using ICSI. 5 reached full blastocyst (1 one 5th day growth and 4 on 6th day of growth). All were BB graded. 5 sent for genetic testing. 1 came back normal/ euploid.
Describe your experience with your nurse at Conceptions Reproductive Associates. (Assigned nurse: Erika)
My nurse and the staff for the most part has been outstanding. They are caring, thorough and respond quickly when messages are left or emails are sent. They are relatively easy to get ahold of 24/7 which is comforting when questions or issues come up. The answering service does a good job of getting a message to someone right away who calls you back. I have felt the nursing staff at the actual egg retrieval procedures have been a little cold and like they were rushing you to leave. Certainly not the same bedside manner with this staff as the nurses and staff who handle the protocol and the daily blood draws and ultrasound who are as personable and kind as can be. The financial staff has a lot of room for improvement. They have made multiple errors and the billing in general is extremely confusing and misleading in terms of how the invoicing is managed.
Describe your experience with Conceptions Reproductive Associates.
The greatest weakness I have seen so far with this clinic is with their billing system and financial staff. They make so many errors and don’t seem to have their act together at all. Billing errors and wasted time on the phone to sort out these errors with my insurance company and the billing office causes a lot of extra stress at a time when when low stress is so important. The nursing staff has been outstanding and my assigned nurse in particular is extremely thorough and caring. I am satisfied with my doctor. Although I have only had one personal visit /interaction with him, he seems to be very involved in overseeing my protocol. It is too soon to be able to fully evaluate the clinic as I’ve only just completed egg retrieval cycles to freeze embryos. I have not yet attempted the first transfer.
Describe the costs associated with your care under Mark Bush at Conceptions Reproductive Associates.
Around $17000 per retrieval cycle for the coordination of care, embryo cryopreservation, genetic testing, and the retrieval procedure itself. Plus, around $7500 for prescription medications, including the omnitrope growth hormone (18 day supply) and all the follicle stimulating and trigger meds. And another $500 for recommended supplements per cycle. I am fortunate that my health insurance picked up a great deal of these costs.
9
Doctor
Mark Bush
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
10
Clinic
Conceptions Reproductive Associates
Denver
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5