Rated 4.7
Strongly recommend: 10%Neutral: 27%Don't recommend: 63%4.7
10% strongly recommend
13 reviews
Humanity
6.8
6.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
5.6
5.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
3.3
3.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.6
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of California Irvine
Residency
UCLA
Fellowship
U. of Cincinnati

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Mark Nixon works at

Kaiser Permanente NorCal
Rated 7.1
Strongly recommend: 35%Neutral: 35%Don't recommend: 30%7.1

At 1 office

Sunnyvale
1263 East Arques Avenue
Sunnyvale, CA 94085
(408) 530-6800
Explore Clinic

2 patient reviews filtered by:

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2015 - 2016, Successful
NPS
9
NPS
10
Age 40 - 41
3 IUI
Donor Sperm
Diminished Ovarian Reserve
PCOS
South Asian
Income $100K - $199K
Lawyer
Strongly Recommends
Strongly Recommends
Successful
He [Dr Mark Nixon] is not that hands on. Does the initial assessments but then hands of to the nurse practitioners which was fine with me as they were really, really good...Very gentle and caring old school doctor. Treated me with dignity and respect. Set realistic expectations but at the same time gave me hope. Was willing to start with low intervention treatment despite my AMA.
[Kaiser is a]High volume clinic but they handle appointments and advice very efficiently. Nursing staff are top notch...Very organized and efficient. Start the process soon - wait list for IVF. Their success rates are high...Very low cost under Kaiser insurance. Minor copays. Labs covered. IVF would have been 20,000 for one cycle?
How was your experience with Mark Nixon at Kaiser Permanente NorCal?
Very gentle and caring old school doctor. Treated me with dignity and respect. Set realistic expectations but at the same time gave me hope. Was willing to start with low intervention treatment despite my AMA.
What's one piece of advice would you give a prospective patient of Mark Nixon at Kaiser Permanente NorCal?
He is not that hands on. Does the initial assessments but then hands of to the nurse practitioners which was fine with me as they were really, really good.
During treatment, were you treated like a number or a human with Mark Nixon at Kaiser Permanente NorCal?
Very efficient yet caring staff. Dr and nurse practitioners were fantastic- everything explained very clearly and realistically. Very empathetic.
Describe the protocols Mark Nixon used in your cycles at Kaiser Permanente NorCal and their degree of success.
Clomid Femara Trigger shot Iui
Describe your experience with your nurse at Kaiser Permanente NorCal. (Assigned nurse: Carla Schouten and Marian Colombo)
High volume clinic but they handle appointments and advice very efficiently. Nursing staff are top notch.
Describe your experience with Kaiser Permanente NorCal.
Very organized and efficient. Start the process soon - wait list for IVF. Their success rates are high.
Describe the costs associated with your care under Mark Nixon at Kaiser Permanente NorCal.
Very low cost under Kaiser insurance. Minor copays. Labs covered. IVF would have been 20,000 for one cycle.?
9
Doctor
Mark Nixon
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Kaiser Permanente NorCal
Sunnyvale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2015, Unknown Success
NPS
10
NPS
10
Age 35
4 Fertility Medications
PCOS
Immunological
European
Income $100K - $199K
Operations
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Nixon was very clear and wrote very detailed directions on what needed to be done and what was going to be happening.
I couldn't be more happy with [Kasier Santa Clara] and the care I have received. And would recommend him highly.
How was your experience with Mark Nixon at Kaiser Permanente NorCal?
I was so nervous leading up to the appointment. I don't know why because my husband and I had been trying to get pregnant for 4 years. Within the first 5 minutes I knew that I was in good hands and my butterflies went away. He was very clear and wrote very detailed directions on what needed to be done and what was going to be happening. He assured me that I would be taken care of and to email him with any questions even if it wasn't related to fertility. Without any lab tests or ultrasounds he diagnosed me with what he thought I had then sent me on my way with a list of tests. He was dead on! Right away I was put on medication that helped me. I couldn't be more happy with the clinic and the care I have received. And would recommend him highly.
What's one piece of advice would you give a prospective patient of Mark Nixon at Kaiser Permanente NorCal?
Ask a lot of questions because you wont get this kind of time with a Doctor ever again. He spent 60 minutes with me and my husband.
10
Doctor
Mark Nixon
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kaiser Permanente NorCal
Sunnyvale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Educational Resources
7 of 5