How was your experience with Mark Trolice at Fertility C.A.R.E.?
Mark Trolice is extremely knowledgeable. He will explain everything very well and answer all the questions in a simple and clear way. I got pregnant on the first try, fresh Transfer IVF, so I’m super grateful towards him. On the other hand, he does not like it when you are nervous or cry during a procedure. He stops and waits until you are done crying or being stressed, which is a lot of pressure. This is the first time going through this for the majority of us so I wish he was more understanding and sensitive in those situations.
What's one piece of advice would you give a prospective patient of Mark Trolice at Fertility C.A.R.E.?
He is great. But try not to cry in front of him, and if you get very stressed in these situations let him know because he might want you to take something for the anxiety, he wants you to be 100% relaxed/comfortable which is not easy in these situations.
During treatment, were you treated like a number or a human with Mark Trolice at Fertility C.A.R.E.?
The majority of the staff knew my name and knew my story. Mostly at the end of the treatment after going back so many times it really felt like a second family
Describe the protocols Mark Trolice used in your cycles at Fertility C.A.R.E. and their degree of success.
I had an egg retrieval, fresh transfer and froze the remainder of the embryos. I took birth control for about a week, then I started taking the shots in the belly which are not painful at all, then once you’re eggs are big enough they give you a trigger shot. And 3 days later or so I had my egg retrieval. Then took 1 ml of progesterone shots daily, and 3 estrogen patches every other day, until week 12.
Describe your experience with your nurse at Fertility C.A.R.E.. (Assigned nurse: Amy)
The nursing staff was great, very friendly! My nurse was Amy, she was very professional and kind but also came out as being very cold at times and gave short answers.
Describe your experience with Fertility C.A.R.E..
I will forever love this clinic as thanks to them I am now pregnant. The clinic and it’s staff is very friendly, the majority of the staff treats you like family and knows where you are in your treatment. Dr. Trolice is very knowledgeable but he does not like it when you cry or get nervous so be strong. You have to be on top of your appointments because sometimes they are not great communicators and forget to book your next appointments without you even knowing. Just be your own advocate and ask lots of questions. Also they will not tell you in detail the entire process. They give you an overall explanation of how everything will work but for every single step I pretty much googled everything because I wanted to know more details of what they were doing. They also never gave me a calendar so I could keep track of the process, I had read that almost every other clinic does give you a calendar of your treatment so that’s what I was hoping to get, it would have been extremely helpful. I am not sure if they just forgot to give me one or they just don’t do them at all. Overall great clinic, great staff, not the best communicators (appointment wise), but gave me great results so I do recommend it!
Describe the costs associated with your care under Mark Trolice at Fertility C.A.R.E..
$17,000 for the treatment and medication up until the pregnancy test. Then once we got a positive pregnancy test we spend another $1,000 on more medication. Also this does not include all the testing done before hand for the male and female. So total spend was about $20,000.
Describe Mark Trolice's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility C.A.R.E..
Dr. Trolice wanted us to do just single embryo transfer as our issue was male factor. He wanted to choose the best embryo, we got 1 grade A embryo (the 3 others where grade B), the grade A was the one we did the fresh transfer with and it worked! We still have 3 grade B embryos frozen. I did not have any fertility issues and was still “young”, 33 y/o. So I believe this is why he decided to transfer just one. He did mention he was not a fan of multiple embryo transfer.
What specific things went wrong at Fertility C.A.R.E.?
- Provided conflicting information
Describe the specific things that went wrong at Fertility C.A.R.E..
I had to go every two days for them to see the progress of my eggs, to measure them and make sure they were ready for retrieval. They never booked the second appointment and I didn’t know at the time that this was the procedure. Luckily I happened to call the clinic and they told me I had to come in immediately for them to measure my eggs, they had failed to book my appointment.
On another occasion a staff member told me that all the information I was asking about should be on my calendar. Nobody ever gave me a calendar (which would have been the most helpful tool for me), I asked my nurse for the calendar and she said “at this point there is no calendar”. So I think they forgot to give me one.