Martin Freedman
RMA of Philadelphia
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Medical SchoolWayne State
ResidencyMaricopa County
FellowshipU. of Pennsylvania
Langhorne
320 Middletown Blvd
Langhorne, PA 19047
267.852.0780
Willow Grove
735 Fitzwatertown Rd.
Willow Grove, PA 19090
215.938.1515
King of Prussia
625 Clark Avenue, Suite 17B
King of Prussia, PA 19406
215.654.1544
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8 assessments
1
Age
35
Treated
2018
Success with this Doc
No
Treatment
2 IVF
Diagnosis
Poor Egg Quality, Other
1
We went to Dr. Freedman based on a recommendation. However, we barely saw him or spoke to him. He put us on some medications and supplements and then we had a retrieval 2 weeks later. Both our retrievals resulted in eggs but they didn't fertilize. However, after the second he said there is nothing he can do for us and we should look at adoption and/or donor eggs. I spoke with other doctors who said that it would take a minimum of three months for the metphormin and supplements to fully make an effect on my body
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Age
35
Treated
2018
Success with this Doc
No
Race
South Asian
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF
Diagnosis
Poor Egg Quality, Other
1
How was your experience with Martin Freedman at RMA of Philadelphia?
We went to Dr. Freedman based on a recommendation. However, we barely saw him or spoke to him. He put us on some medications and supplements and then we had a retrieval 2 weeks later. Both our retrievals resulted in eggs but they didn't fertilize. However, after the second he said there is nothing he can do for us and we should look at adoption and/or donor eggs. I spoke with other doctors who said that it would take a minimum of three months for the metphormin and supplements to fully make an effect on my body which he didn't give a chance. When we went through the percentages in the beginning it wasn't until the third chance where we would reach a higher percentage chance. We weren't given a proper explanation when we were told this almost a week after our retrieval (the week was the worst). I believe the clinic is more concerned with their national success rates.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Philadelphia?
If you prescribe and recommend medication and supplements, give the patients a fair chance in allowing them to work. Also, provide better communication methods if you are not available have another doctor call. Do not leave hopeful patients waiting for over a week to get any answers.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Philadelphia?
we were in and out and although dr freedman and guttman knew us, the rest were nice but were like an assembly line.
Describe the protocols Martin Freedman used in your cycles at RMA of Philadelphia and their degree of success.
VERY high dose shots of Gonal F/Follostim with Menopur and then a trigger shot (cetrocide).
Describe your experience with the nursing staff.
Most of the nurses were nice. Jen though was only nice sometimes and not too personable.
Describe your experience with RMA of Philadelphia.
Communication is not the greatest of strengths which I think is needed when dealing with patients who are going through such a difficult time. The ones who drew blood were nice but I feel that only 1 out of the 5-6 I saw actually knew how to do it without being painful...the rest hurt quite bad each time. the nurse staff with the doctors were pleasant. the call backs were always inconsistent and the information provided sometimes were thorough and sometimes was not. ifeel that they should provide you with the same numbers each time and then when you are on another round, they should give you your previous to compare to versus us trying to keep track of it all.
What specific things went wrong at RMA of Philadelphia?
- Failed to call with results
- Failed to convey critical information
- Scheduled the wrong procedure
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3
Age
30
Treated
2016
Success with this Doc
No
Treatment
7 IUI
Diagnosis
Unexplained
3
At RMA, you are not always treated by the same doctor, although Freedman generally "oversaw" each cycle. Still, he often forgot how many cycles we'd done or which procedures we'd done.... In person, Dr. Freedman is great, answers your questions, and is very calming. However, as questions started to arise, it began to feel as though more information should have been shared and more options discussed. The communication was really our biggest issue, as we never really understood why certain treatments were being administered or what more could have been done.
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Age
30
Treated
2016
Success with this Doc
No
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
7 IUI
Diagnosis
Unexplained
3
How was your experience with Martin Freedman at RMA of Philadelphia?
In person, Dr. Freedman is great, answers your questions, and is very calming. However, as questions started to arise, it began to feel as though more information should have been shared and more options discussed. The communication was really our biggest issue, as we never really understood why certain treatments were being administered or what more could have been done.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Philadelphia?
Do your research beforehand and have questions prepared.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Philadelphia?
At RMA, you are not always treated by the same doctor, although Freedman generally "oversaw" each cycle. Still, he often forgot how many cycles we'd done or which procedures we'd done. We never discussed IUI in detail at first but got the call to "come in for insemination." It felt like there was a lot missing in terms of communication.
Describe the protocols Martin Freedman used in your cycles at RMA of Philadelphia and their degree of success.
We began with Clomid only for a cycle. With the 2nd cycle, IUI was proposed by a nurse over the phone without any explanation or prior conversation. This was alarming since this was our first RE and we had no idea what to expect. We did Letrozole only for the next cycle, then 4 IUIs with Letrozole. On the last IUI, Dr. Freedman added progesterone (without any explanation, but again we didn't know any better amd just went with it). We got pregnant with this last IUI, but miscarried at 7 weeks with an empty gestational sac. I had a D&C, then once my levels returned to normal, we decided to take a break from ttc. Eventually, we decided to go with a new RE who might be more aggressive.
Describe your experience with the nursing staff.
Nurses were average. They didn't really provide any extra information and at times were even too sympathetic. By this I mean that they made us feel terrible coming in after our miscarriage because their demeanor was a little too "sad" rather than helping us to be optimistic (making sad faces, saying "I'm so sorry" repeatedly).
Describe your experience with RMA of Philadelphia.
We really felt like a number there. This is something we've realized more as time goes on, especially with our current RE who is so specific and personal. A strength would be that overall,RMA is very successful. However, this is only true if you have an easily fixable issue. Friends have gotten pregnant there within only a few cycles. But with us, they seemed to just "go through the motions," and when the typical methods didn't work, they went right to IVF as though it was no big deal. Everything seemed "scripted" in a way, without really trying to look for an issue and individualize our care.
Describe the costs associated with your care under Martin Freedman at RMA of Philadelphia.
We paid a copay each time except for blood only. Billing was the biggest disaster at RMA. we received many bills for hundreds of dollars for procedures that were covered by insurance. I would speak to someone in billing who would tell me they'd "write it off" ( not correct it), only to receive the same bill again. We ultimately left because the billing issues became so stressful. In the end, I resorted to crying to billing personnel on the phone saying that I was forced to leave and figure out something with another clinic because we couldn't continue to accrue unnecessary charges if we weren't even seeing results. The woman's response was to offer a 3 way call with my insurance company to "figure something out." They refused to look into the issue. Later, we received more bills months after leaving... for my D&C no less, which was a painful reminder. Also the bills were in my husband's name this time, for "tramsvaginal ultrasounds." He called and they again "wrote it off."
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
No comment
What specific things went wrong at RMA of Philadelphia?
- Failed to call with results
- Failed to inform you of changes in protocol
- Failed to convey critical information
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7
Age
28 - 33
Treated
2014 - 2019
Success with this Doc
?
Treatment
2 IVF
Diagnosis
Male Factor
7
I wish I would see Dr. Freedman more often as well as hear from him throughout a cycle. I know he is making decisions behind the scenes, but I usually only hear about them through the nursing team. He makes small adjustments as needed, but I'm not always aware of what those changes are expected to accomplish.... Several times Dr. Freedman has called late at night to discuss results and discuss next steps.
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Age
28 - 33
Treated
2014 - 2019
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF
Diagnosis
Male Factor
7
How was your experience with Martin Freedman at RMA of Philadelphia?
I wish I would see Dr. Freedman more often as well as hear from him throughout a cycle. I know he is making decisions behind the scenes, but I usually only hear about them through the nursing team. He makes small adjustments as needed, but I'm not always aware of what those changes are expected to accomplish.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Philadelphia?
Come with lots of questions and don't be afraid to advocate for yourself.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Philadelphia?
Several times Dr. Freedman has called late at night to discuss results and discuss next steps.
Describe the protocols Martin Freedman used in your cycles at RMA of Philadelphia and their degree of success.
My first retrieval I did 2 weeks of birth control followed by an antagonist protocol. Part way through my Menopur dosage was raised. I stimmed for 11 days and retrieved 8 eggs, all were mature, 6 fertilized, and 2 made it to blast. Both came back mosaic.
My second protocol we eliminated the birth control because Dr. Freedman thought it may have over suppressed me and we could get more eggs. Same medicine and we retrieved 13 eggs, 8 were mature, 6 fertilized, and none made it to blast. We were shocked and have no good reason why it happened. I am planning a microdose lupron protocol next month.
Describe your experience with RMA of Philadelphia.
The clinic has flexible scheduling and is great about getting you in when you need to get there. Even my consultation appointment was made earlier because they called with a cancellation. They usually run on time and are always quick to respond to questions.
Describe the costs associated with your care under Martin Freedman at RMA of Philadelphia.
Currently covered by insurance
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
He is very adamant that single is best, especially at my age.
What specific things went wrong at RMA of Philadelphia?
- Provided conflicting information
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10
Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Male Factor, Uterine Fibroids
10
Dr. Freedman was totally invested in our success. He seemed to want things to go as well as we did at every stage of the process. He was always professional, super caring, knowledgeable, and always made sure we understood what was going on...Dr Freedman took the time to get to know us personally. He made personal phone calls to us at home, he was always a pleasure to interact with even when the news wasn't good...
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Age
32 - 33
Treated
2014 - 2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Embryo Freezing
Diagnosis
Male Factor, Uterine Fibroids
10
How was your experience with Martin Freedman at RMA of Philadelphia?
Dr. Freedman was totally invested in our success. He seemed to want things to go as well as we did at every stage of the process. He was always professional, super caring, knowledgeable, and always made sure we understood what was going on.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Philadelphia?
Never be afraid to ask absolutely any questions!
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Philadelphia?
Dr Freedman took the time to get to know us personally. He made personal phone calls to us at home, he was always a pleasure to interact with even when the news wasn't good. We were so inspired we went back with our blessing and a gift for him.
Describe the protocols Martin Freedman used in your cycles at RMA of Philadelphia and their degree of success.
I would have to look back at my notes to remember the protocol. I do remember that after the first failed transfer, he knew exactly what to do. We did a "natural" frozen embryo transfer the second time. Both were single embryo transfers.
Describe your experience with your nurse at RMA of Philadelphia.
I loved the personable nursing staff as much as I loved Dr. Freedman! After starting most of my days early in the morning in their office, I really appreciated how friendly and kind the nursing staff was.
Describe your experience with RMA of Philadelphia.
They can see you very early in the morning, and on the weekends. They also get you in and out as quickly as possible! The weekend office and surgical office is in King of Prussia, which is far for some, but a good excuse to shop afterwards.
Describe the costs associated with your care under Martin Freedman at RMA of Philadelphia.
They have package offerings for multiple cycles, which was so helpful and they figure out all payment options for you.
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
He strongly believes in single embryo transfers if at all possible.
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10
Age
31
Treated
2015
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
10
The news we received after the transfer was not what we wanted. However, he [Dr. Freedman] was positive, optimistic and comforting... Not ever pushy... thorough with our first meeting about how the process worked, etc. He was kind... After our last failed transfer, he reached out to me with a plan for going forward that we could discuss when we were ready...We used icsi to fertilize our eggs.
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Age
31
Treated
2015
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Male Factor
10
How was your experience with Martin Freedman at RMA of Philadelphia?
Dr. Freedman was thorough with our first meeting about how the process worked, etc. He was kind and comforting and if we visited another doctor and he was unsure with the results or response he would reach out immediately and make any necessary changes. After our last failed transfer, he reached out to me with a plan for going forward that we could discuss when we were ready. Not ever pushy.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Philadelphia?
Do research before going in to the first appointment. Have questions prepared. Be aware there is no guarantee and that they are providing the best care they can. Ask as many questions as possible whenever feeling uncertain.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Philadelphia?
The news we received after the transfer was not what we wanted. However, he was positive, optimistic and comforting.
Describe the protocols Martin Freedman used in your cycles at RMA of Philadelphia and their degree of success.
We used icsi to fertilize our eggs.
Describe your experience with your nurse at RMA of Philadelphia.
I loved the nursing staff! The main nurse I saw was amazing she showed me how to administer what I needed, she was awesome if I called and had a question, they just made a scary experience so comforting.
Describe your experience with RMA of Philadelphia.
The clinic was prompt with any questions or anything we needed. The clinic was clean, easily accessible, and timely.
Describe the costs associated with your care under Martin Freedman at RMA of Philadelphia.
I signed up for an embryo retrieval with icsi along with a fresh and frozen transfer. The cost for these procedures, along with all ultrasounds and blood work, and medicine came to about 17,000.
Describe Martin Freedman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Philadelphia.
When I received my fresh and frozen transfer, I was 31. He felt I was young and healthy enough with no reason to transfer more than one egg.
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6
Age
30 - 41
Treated
2005 - 2016
Success with this Doc
No
Treatment
8 IUI, Donor Sperm
Diagnosis
Unexplained
6
In the beginning, I felt like a human and had my son in 2006. The office merged and when I returned for a second child, I felt unheard and more like a number...I enjoyed working with him [Dr. Martin Freedman] in the mid 2000s, unfortunately I feel as though the merger of the practice decreased the quality of care. Dr. Freedman seemed uninteresting in trying to continue to do iui with me and my inability to afford ivf caused a lack of care in my treatment.
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Age
30 - 41
Treated
2005 - 2016
Success with this Doc
No
Race
European
Income
$0 - $49K
Occupation
Professor
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI, Donor Sperm
Diagnosis
Unexplained
6
How was your experience with Martin Freedman at RMA of Philadelphia?
I enjoyed working with him in the mid 2000s, unfortunately I feel as though the merger of the practice decreased the quality of care. Dr. Freedman seemed uninteresting in trying to continue to do iui with me and my inability to afford ivf caused a lack of care in my treatment.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Philadelphia?
Listen to your heart. If you feel unheard go elsewhere. But, RMA gave me my only miracle and I am forever grateful
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Philadelphia?
In the beginning, I felt like a human and had my son in 2006. The office merged and when I returned for a second child, I felt unheard and more like a number
Describe the protocols Martin Freedman used in your cycles at RMA of Philadelphia and their degree of success.
2 iui cycles with clomid resulting in live boy birth 2006.
6 iui cycles: 5 with clomid, 1 injections. 1 viAL used each time. No pregnancy. Recommend ivf
Describe your experience with the nursing staff.
The nurses were friendly and good at drawing blood, but phone calls wereally not returned.
Describe your experience with RMA of Philadelphia.
Strengths: doctors have years of experience and dedication.
Weaknesses: lack of communication.
RMA is dedicated and committed to helping families with their infertility goals; however I believe they lack in their understanding of the devastating of secondary issues.
Describe the costs associated with your care under Martin Freedman at RMA of Philadelphia.
1250 for iui each cycle and about 900 for sperms vial
What specific things went wrong at RMA of Philadelphia?
- Failed to call with results
- Lost or damaged samples
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7
Age
28 - 29
Treated
2013 - 2014
Success with this Doc
No
Treatment
3 IUI
Diagnosis
PCOS
7
He [Dr. Freedman] was very compassionate to our struggle conceiving. When my insurance made it difficult to get the medications I needed they worked with me and gave me samples as they were able. My only qualm was having to travel around to many different offices between working full time.... We did 3 cycles of IUI and they were not successful for me. Then he did an HSG. Around that time my family relocated to another state so we were not able to continue seeing him
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Age
28 - 29
Treated
2013 - 2014
Success with this Doc
No
Race
European, Black or African-American, Middle Eastern, Native American
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI
Diagnosis
PCOS
7
How was your experience with Martin Freedman at RMA of Philadelphia?
He was very compassionate to our struggle conceiving. When my insurance made it difficult to get the medications I needed they worked with me and gave me samples as they were able. My only qualm was having to travel around to many different offices between working full time.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Philadelphia?
I remember being especially stressed and crying, and he sat with me.
Describe the protocols Martin Freedman used in your cycles at RMA of Philadelphia and their degree of success.
We did 3 cycles of IUI and they were not successful for me. Then he did an HSG. Around that time my family relocated to another state so we were not able to continue seeing him
Describe your experience with RMA of Philadelphia.
I just really didn't appreciate all the traveling that I had to do. I chose the location in Langhorne but had to travel to King of Prussia for any procedures. My boss was very supportive of my journey and allowed me to flex my schedule accordingly. However it was just added stress for me.
Describe the costs associated with your care under Martin Freedman at RMA of Philadelphia.
It was really hard for our family because insurance did not cover any of our treatment. They were willing to work with us on paying for services rendered and also helped us with getting the medications we needed.
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10
Age
26
Treated
2014
Success with this Doc
Yes
Treatment
5 IUI
Diagnosis
Anovulation, PCOS
10
I was very likely one of many, many patients he [Dr. Freedman] saw on a regular basis but with each encounter he made me feel like he knew me and he had a personal stake in our dream and our success. He was rooting for me. He personally called me at home the night I finally found out I was pregnant...He was an incredible doctor and empathetic human being. I could not say enough wonderful things about him...
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Age
26
Treated
2014
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
—
Order & Number of Docs Seen
1st of 3 Docs
Treatment
5 IUI
Diagnosis
Anovulation, PCOS
10
How was your experience with Martin Freedman at RMA of Philadelphia?
He was an incredible doctor and empathetic human being. I could not say enough wonderful things about him.
What's one piece of advice would you give a prospective patient of Martin Freedman at RMA of Philadelphia?
Trust him. Ask any question you have to put your mind at ease, but he will provide the best care.
During treatment, were you treated like a number or a human with Martin Freedman at RMA of Philadelphia?
I was very likely one of many, many patients he saw on a regular basis but with each encounter he made me feel like he knew me and he had a personal stake in our dream and our success. He was rooting for me. He personally called me at home the night I finally found out I was pregnant.
Describe your experience with the nursing staff.
The nurses were wonderful. You received a personal call after all labs and provided with the specifics - whether you understood what it meant or not - that was above and beyond. They were compassionate and friendly.
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