Strongly recommend: 93%Neutral: 3%Don't recommend: 3%9.7
93% strongly recommend
18 reviews
Humanity
9.7
9.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.2
6.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
1
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

Education

Medical School
Vanderbilt
Residency
Stanford U.
Fellowship
Stanford U.

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Mary Hinckley works at

Reproductive Science Center
Strongly recommend: 76%Neutral: 12%Don't recommend: 12%8.8

At 1 office

San Ramon
100 Park Place
San Ramon, CA 94583
(888) 377-4483
Explore Clinic

1 patient review filtered by:

5
4
Age 36 - 37
Treated 2015 - 2016
Success w/ Doc No
3 IUI
2 IVF
Unexplained
East Asian
Income $200K - $499K
Accountant
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
We didn’t have a lot of time with [Dr. Hinckley] We dealt a lot with he assistant and nurses. When we did see her we felt like she was rushing through everything and did not explain things clearly... is a nice person but as a dr. I feel like she should’ve taken more time with us. I also wish that she should’ve explained things more clearly since we had no idea what was going to happen. Throughout our two cycles, iui’s and Embryo transfer I felt like we were just a number. I guess I just felt lost throughout our first cycle and knew a lot more for our second cycle but only because we had already been through one.
They [nurses at Reproductive Science Center] were all extremely nice and knowledgeable. If they didn’t know the answer they would find out for us...Strengths: there’s more than one location. Nurses and coordinators are nice and organized. They rarely if ever run late. Weaknesses: we felt like a number. I know they are not there to tell you what to do but I felt like they could’ve guided us better.
How was your experience with Mary Hinckley at Reproductive Science Center?
Dr. hinckley is a nice person but as a dr. I feel like she should’ve taken more time with us. I also wish that she should’ve explained things more clearly since we had no idea what was going to happen. Throughout our two cycles, iui’s and Embryo transfer I felt like we were just a number. I guess I just felt lost throughout our first cycle and knew a lot more for our second cycle but only because we had already been through one.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
Do a lot of research before talking to her and write down a list of questions.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
We didn’t have a lot of time with the dr. We dealt a lot with he assistant and nurses. When we did see her we felt like she was rushing through everything and did not explain things clearly.
Describe the protocols Mary Hinckley used in your cycles at Reproductive Science Center and their degree of success.
I’m sorry I don’t remember
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: DevRonne Houston)
They were all extremely nice and knowledgeable. If they didn’t know the answer they would find out for us.
Describe your experience with Reproductive Science Center.
Strengths: there’s more than one location. Nurses and coordinators are nice and organized. They rarely if ever run late. Weaknesses: we felt like a number. I know they are not there to tell you what to do but I felt like they could’ve guided us better.
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
I don’t remember exactly what each procedure cost. Ivf cycle was about $20k including meds. Embryo transfer was around $4-5k. IUI’s were about $2-3k.
Describe Mary Hinckley's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Science Center.
No comments
5
Doctor
Mary Hinckley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Reproductive Science Center
San Ramon
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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