Strongly recommend: 93%Neutral: 3%Don't recommend: 3%9.7
93% strongly recommend
18 reviews
Humanity
9.7
9.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.2
6.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
1
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

Education

Medical School
Vanderbilt
Residency
Stanford U.
Fellowship
Stanford U.

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Mary Hinckley works at

Reproductive Science Center
Strongly recommend: 76%Neutral: 12%Don't recommend: 12%8.8

At 1 office

San Ramon
100 Park Place
San Ramon, CA 94583
(888) 377-4483
Explore Clinic

1 patient review filtered by:

7
4
Age 37
Treated 2013
Success w/ Doc No
2 Fertility Medications
Tubal Blockage
South Asian
Income $50K - $99K
1st of 2 Docs
Neutral
Doesn't Recommend
Mary Hinckley is running a very busy office. Although she is very warm and compassionate, it would have been nice if she was more educated with expert excision treatment of endometriosis versus the ablation surgical methodology and what pros and cons were to get pregnant before versus after surgery. A more detailed report of the health and shape of my uterus would have been nice to have from my HSG she performed.
To date I am waiting for my full HSG report. I need this for my next doctor. They [RSC- San Ramon] can't seem to find it....There is something fundamentally wrong with a "center" concept. Women need a one-on-one feeling. It's not fun talking about making a baby with 10 different staff members throughout one week. This does not bring warmth to my womb. No warmth, no life.... Drugs were covered under my insurance. The cost of IVF were typical for California.
How was your experience with Mary Hinckley at Reproductive Science Center?
Mary Hinckley is running a very busy office. Although she is very warm and compassionate, it would have been nice if she was more educated with expert excision treatment of endometriosis versus the ablation surgical methodology and what pros and cons were to get pregnant before versus after surgery. A more detailed report of the health and shape of my uterus would have been nice to have from my HSG she performed.
What's one piece of advice would you give a prospective patient of Mary Hinckley at Reproductive Science Center?
You have to be an advocate for yourself and ask all the questions. Educate her on your body and things she may not know.
During treatment, were you treated like a number or a human with Mary Hinckley at Reproductive Science Center?
She smiled a lot and was very gentle when it came to doing my HSG. She was very upbeat.
Describe the protocols Mary Hinckley used in your cycles at Reproductive Science Center and their degree of success.
She stresses using fresh sperm and baby dancing every other day. We tried Femara twice I believe with no results. I had one blocked tube and decided to get surgery for endometriosis. RSC does not really deal with endometriosis and how it effects pregnancy.
Describe your experience with your nurse at Reproductive Science Center. (Assigned nurse: DevRonne Houston)
She was sweet but sounded monotone and uninspired, almost like the clinic was holding her hostage. Everything felt very legally binding when speaking with her. It left me with a cold feeling. I felt like a trial.
Describe your experience with Reproductive Science Center.
There is something fundamentally wrong with a "center" concept. Women need a one-on-one feeling. It's not fun talking about making a baby with 10 different staff members throughout one week. This does not bring warmth to my womb. No warmth, no life.
Describe the costs associated with your care under Mary Hinckley at Reproductive Science Center.
Drugs were covered under my insurance. The cost of IVF were typical for California.
What specific things went wrong at Reproductive Science Center?
  • Lost paperwork
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Science Center.
I was knocked out for HSG because it's painful for me. To date I am waiting for my full HSG report. I need this for my next doctor. They can't seem to find it.
7
Doctor
Mary Hinckley
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Reproductive Science Center
San Ramon
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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