Mary Pravdin

Freyja Clinic

Rated 5
Neutral: 50%Don't recommend: 50%5
0% strongly recommend
2 reviews
Humanity
7
7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6
6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9
9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
4.5
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
USC
Residency
Kaiser

How Doctor Communicates

not available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Mary Pravdin works at

Freyja Clinic
Rated 5.2
Strongly recommend: 23%Neutral: 31%Don't recommend: 46%5.2

At 1 office

Redwood City
570 Price Avenue
Redwood City, CA 94063
650.701.1882
Explore Clinic

2 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
3
1
Age 43
Fertility Medications
Latinx
Income $50K - $99K
Operations
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Pravdin is no doubt experienced and knowledgeable as an OBGYN, but her bedside manner is cool and clinical, and she will not volunteer information beyond the most factual and literal responses to your questions. If there are questions you don't know to ask because you are not a medical professional, then she is not going to guess it for you or provide benefit of her extensive medical knowledge. She will professionally care for your OBGYN needs, but you must go in armed with the correct questions.
{Freyja] front desk is hands down the worst I've ever dealt with - they were unsympathetic and uncaring. The clinic may bill itself as versed in infertility, but they will not educate you on options or will make assumptions...I was not assigned to a nurse or coordinator...know that if you are dealing with infertility, the waiting area at all times is overflowing with babies and toddlers... I never waited less than an hour - usually 1 1/2 hours.
How was your experience with Mary Pravdin at Freyja Clinic?
Dr. Pravdin is no doubt experienced and knowledgeable as an OBGYN, but her bedside manner is cool and clinical, and she will not volunteer information beyond the most factual and literal responses to your questions. If there are questions you don't know to ask because you are not a medical professional, then she is not going to guess it for you or provide benefit of her extensive medical knowledge. She will professionally care for your OBGYN needs, but you must go in armed with the correct questions.
What's one piece of advice would you give a prospective patient of Mary Pravdin at Freyja Clinic?
If you are having infertility issues, please please please get a consultation with a fertility clinic. There is no guarantee this clinic will give you all the information you need. Dr. Pravdin is fine for basic OBGYN care. Also, know that if you are dealing with infertility, the waiting area at all times is overflowing with babies and toddlers.
During treatment, were you treated like a number or a human with Mary Pravdin at Freyja Clinic?
Her front desk is hands down the worst I've ever dealt with - they were unsympathetic and uncaring. The clinic may bill itself as versed in infertility, but they will not educate you on options or will make assumptions.
Describe the protocols Mary Pravdin used in your cycles at Freyja Clinic and their degree of success.
Surface-level discussion only. No specifics were provided.
Describe your experience with the nursing staff at Freyja Clinic.
I was not assigned to a nurse or coordinator.
Describe your experience with Freyja Clinic.
The single worst front desk with whom I've ever worked. They repeatedly botched my appointment times and outright lied to me when I called to ask how far behind the doctors were running. I never waited less than an hour - usually 1 1/2 hours. Hardly ever returned messages, never sent reminders to schedule annual checkups, and were completely unapologetic about delays. Also - if you are coming here for infertility reasons, they brought in a pediatrician to the practice. Before this happened, the waiting room was already replete with kids, but now there is no way to avoid them. If you are an infertility patient, please know you will be surrounded in the waiting room by kids and babies while you wait over an hour late for your appointment. What I did get in spades, though, was emailed advertising for their body sculpting services. I can't think of a single strength. Even the music they played was morose. I am at another clinic now where I am treated like a customer.
Describe the costs associated with your care under Mary Pravdin at Freyja Clinic.
Standard well woman care costs.
What specific things went wrong at Freyja Clinic?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Lost results
  • Failed to convey critical information
Describe the specific things that went wrong at Freyja Clinic.
Please see previous answer.
3
Doctor
Mary Pravdin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
1
Clinic
Freyja Clinic
Redwood City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2013 - 2014, Successful
7
9
Age 30 - 31
1 IUI
Tubal Blockage
European
Income $200K - $499K
Teacher
2nd of 2 Docs
Neutral
Strongly Recommends
Successful
Remember that [Dr. Pravdin] is going to be direct! Don't expect to have your hand held and your back patted; she is going to give you the facts, straight up, no chaser.
They [Freyja staff] would make phone calls to insurance providers and other clinics to schedule same-day appointments. They would rush blood work so that I would be able to receive results that much sooner.
How was your experience with Mary Pravdin at Freyja Clinic?
Dr. Pravdin is a no-nonsense, straightforward physician. She cares deeply for her patients, and she communicates this care by seeking to provide them with the most accurate information she has. This means that she does not sugar-coat results; she tells it "like it is," but she does this so that her patients can get the results they want, to be pregnant. She remembers all of my past history, and makes recommendations on future treatment based on that information. I trust her with my fertility and I trusted her with the birth of my first child, a baby boy.
What's one piece of advice would you give a prospective patient of Mary Pravdin at Freyja Clinic?
Remember that she is going to be direct! Don't expect to have your hand held and your back patted; she is going to give you the facts, straight up, no chaser.
During treatment, were you treated like a number or a human with Mary Pravdin at Freyja Clinic?
I definitely felt known to my doctor. She would ask me specific questions about my health and my recovery (I had a tube removed due to an ectopic pregnancy). She would reference my chart and know exactly how many eggs I produced last cycle on a certain regimen of fertility pills. At times, she would suggest that I visit her office more frequently than others to check on my ovaries during a cycle to see what the numbers were like and how many eggs were on a given side.
Describe your experience with the nursing staff at Freyja Clinic.
They remembered my name, most notably. They also would make phone calls to insurance providers and other clinics to schedule same-day appointments. They would rush blood work so that I would be able to receive results that much sooner.
What specific things went wrong at Freyja Clinic?
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Freyja Clinic.
I found that if I wanted to receive results of a blood test (HCG count) as soon as possible, I would need to call the clinic back to receive the same-day results.
7
Doctor
Mary Pravdin
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Freyja Clinic
Redwood City
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources