Verified
This patient has provided documentation of treatment at this clinic.
2021 - 2023, Unknown Success
Dr.Rausch seems nice and she is data driven. I appreciate how she does not sugar coat and she will tell you how it is. I just wished her communication between patients was more accessible...The three failed transfers that I had, Dr.Rausch never called me. The nurse called to give results. And when I wanted to speak with Dr.Rausch I needed to make an appointment with her.
The clinic seems very disorganized. Very difficult get someone on the phone. You call and leave messages and they call you back hours later. Lots of phone tag. Sometimes I don't even get a return call till the next day. They also don't check their email daily so if you email them you may not get a response till days later...Be prepared to ask questions and advocate for yourself. No one will hold your hand there. If you are not on top of them, you will get lost.
How was your experience with Mary Rausch at Northwell Health (FKA North Shore Long Island Jewish)?
Dr.Rausch seems nice and she is data driven. I appreciate how she does not sugar coat and she will tell you how it is. I just wished her communication between patients was more accessible. Maybe that is just how the office runs, not sure.
What's one piece of advice would you give a prospective patient of Mary Rausch at Northwell Health (FKA North Shore Long Island Jewish)?
Be prepared to ask questions and advocate for yourself. No one will hold your hand there. If you are not on top of them, you will get lost.
During treatment, were you treated like a number or a human with Mary Rausch at Northwell Health (FKA North Shore Long Island Jewish)?
The three failed transfers that I had, Dr.Rausch never called me. The nurse called to give results. And when I wanted to speak with Dr.Rausch I needed to make an appointment with her.
Describe the protocols Mary Rausch used in your cycles at Northwell Health (FKA North Shore Long Island Jewish) and their degree of success.
After my second failed FET, she suggested doing a Reciptiva, ERA, Emma, Alice biopsy. She said the data isn't there but it would hurt to test. She also did RPL labs after my spontaneous pregnancy.
Describe your experience with your nurse at Northwell Health (FKA North Shore Long Island Jewish). (Assigned nurse: Ying and Vahida)
Most nurses there seemed nice. Some were better than others. Vahida really goes out of her way to help you.
Describe your experience with Northwell Health (FKA North Shore Long Island Jewish).
The clinic seems very disorganized. Very difficult get someone on the phone. You call and leave messages and they call you back hours later. Lots of phone tag. Sometimes I don't even get a return call till the next day. They also don't check their email daily so if you email them you may not get a response till days later.
Describe your experience with your monitoring appointments at Northwell Health (FKA North Shore Long Island Jewish).
Some days the wait is short, some days the wait is long like an hour.
Describe the costs associated with your care under Mary Rausch at Northwell Health (FKA North Shore Long Island Jewish).
Most of my cycles where covered by insurance except my last FET which was $4,500.
Describe Mary Rausch's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Northwell Health (FKA North Shore Long Island Jewish).
For pgt tested embryo she would only transfer one at a time. Not sure for untested embryos.
What specific things went wrong at Northwell Health (FKA North Shore Long Island Jewish)?
- Failed to call in prescriptions to pharmacy
- Failed to call with results
- Provided conflicting information
- Failed to convey critical information
Describe the specific things that went wrong at Northwell Health (FKA North Shore Long Island Jewish).
For my first FET I was doing a natural transfer. I've been going to the clinic daily for morning monitoring and bloodwork and not one person mentioned to me I will need supplemental progesterone. So the day before transfer which was a Saturday, a covering nurse calls to tell me to start progesterone that night and by that time, my pharmacy was closed. So I was unable to start the progesterone that evening.
There was another incident with my third medicated FET when I was unable to answer the phone regarding my PIO dose and when I called back the nurse wasn't sure if I needed 1ml or 1.5ml.
Also when I had RPL labs drawn,my initial results came back abnormal but they repeated 2 days later and the results were normal.. so it must have been a lab error.
You will not view results, there is no portal. And they do not email you results unless you ask for it everytime.
We never got results from my husband second semen analysis until I had another consult with Dr.Rausch few months later.
I was also never told I had a chaotic embryo till months later.