Rated 5.2
Strongly recommend: 42%Don't recommend: 58%5.2
42% strongly recommend
4 reviews
Humanity
5
5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.5
6.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.3
4.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
2.8
Poor
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of British Columbia
Residency
U. of British Columbia
Fellowship
U. of British Columbia

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Mary Stephenson works at

University of Illinois at Chicago
Rated 7.6
Strongly recommend: 50%Neutral: 25%Don't recommend: 26%7.6

Explore Clinic
Chicago
1801 West Taylor St
Chicago, IL 60612

2 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
8
Age 33
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Sales Representative
4th of 4 Docs
5 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
We first saw Dr. Stephenson after our third loss and felt very encouraged by how thorough she was at our initial consultation. During the course of her work up, she treated me for chronic endometritis that took several biopsies and courses of antibiotics to clear.... She is very connected in the field and runs tests with other doctors across the country. Everything she does is based on numbers and science and data. I felt very encouraged to have her as our doctor, but it is frustrating that she favors natural conception
It's tough to see Dr. Stephenson at UIC Hospital because it's part of the Women's Clinic seeing all types of patients. It is not uncommon to be surrounded by pregnant patients waving their ultrasound pictures around (not like my experience at normal RE's offices where you are all there hoping and trying to get pregnant).... Jennifer [nurse] is very compassionate. During a hysteroscopy earlier this year they found retained pregnancy tissue
How was your experience with Mary Stephenson at University of Illinois at Chicago?
Dr. Stephenson is a detective and will do all the necessary work ups to evaluate you as a patient. In our experience she is the only person we've encountered who focuses on recurrent pregnancy loss and staying pregnant (beyond just getting pregnant like most REs). She is very connected in the field and runs tests with other doctors across the country. Everything she does is based on numbers and science and data. I felt very encouraged to have her as our doctor, but it is frustrating that she favors natural conception when it feels like there are things we could be doing in a given cycle to improve our chances at a pregnancy.
What's one piece of advice would you give a prospective patient of Mary Stephenson at University of Illinois at Chicago?
If you've experienced two first trimester losses or one late loss, I would get in to see her as soon as possible. I feel like if we had seen her earlier in this process, we would not have experienced our third miscarriage (second trimester loss).
During treatment, were you treated like a number or a human with Mary Stephenson at University of Illinois at Chicago?
We first saw Dr. Stephenson after our third loss and felt very encouraged by how thorough she was at our initial consultation. During the course of her work up, she treated me for chronic endometritis that took several biopsies and courses of antibiotics to clear. When we finally were ready to start trying again she suggested progesterone supplements after ovulation and baby aspirin. She definitely favors natural conception for her recurrent pregnancy loss patients.
Describe the protocols Mary Stephenson used in your cycles at University of Illinois at Chicago and their degree of success.
Dr. Stephenson favors natural conception. She put us on progesterone supplements post ovulation and baby aspirin throughout your cycle.
Describe your experience with your nurse at University of Illinois at Chicago. (Assigned nurse: Jennifer Benson)
Jennifer is very compassionate. During a hysteroscopy earlier this year they found retained pregnancy tissue (months after my D&C) which was extremely scary to watch on the monitor. She reassured me that I was exactly where I needed to be to resolve the situation. She also answers all of my questions throughout the process via phone calls.
Describe your experience with University of Illinois at Chicago.
It's tough to see Dr. Stephenson at UIC Hospital because it's part of the Women's Clinic seeing all types of patients. It is not uncommon to be surrounded by pregnant patients waving their ultrasound pictures around (not like my experience at normal RE's offices where you are all there hoping and trying to get pregnant).
Describe the costs associated with your care under Mary Stephenson at University of Illinois at Chicago.
Everything has been covered by my insurance for recurrent pregnancy loss evaluation and treatment.
Describe Mary Stephenson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Illinois at Chicago.
NA
10
Doctor
Mary Stephenson
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
1 of 5
8
Clinic
University of Illinois at Chicago
Chicago
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
10
NPS
5
Age 37
Recurrent Pregnancy Loss
European
Income $100K - $199K
Operations
3rd of 3 Docs
IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
It’s worth the wait to get in to see her [Dr. Mary Stephenson]!...There was a 3mos waiting period from the time i called to schedule my appt to the time we were able to see her...in our very first meeting we found out i had miscarried for the 6th time in a row. The circumstances were very tough but dr Stephenson and her staff her absolutely wonderful and incredible supportive throughout the remainder of my visit.
they [staff at University of Illinois at Chicago] were just wonderful, supportive, friendly, kind and accurate...There was a 3mos waiting period from the time i called to schedule my appt to the time we were able to see her [Dr. Mary Stephenson]. On the day we went there was a pretty long wait in the waiting room from the time we checked in, close to an hour after my appt time. Once we got in though, the staff and doctor were fantastic!
How was your experience with Mary Stephenson at University of Illinois at Chicago?
My first appt had been planned for months for a consultation to advise on unexplained recurrent pregnancy loss... weekend before the appt i found out i was pregnant unexpectedly, but the staff advised me to keep my appt. the first step in the appt was an ultrasound where we found that at 7weeks the baby’s heartbeat had stopped. So in our very first meeting we found out i had miscarried for the 6th time in a row. The circumstances were very tough but dr Stephenson and her staff her absolutely wonderful and incredible supportive throughout the remainder of my visit. We had driven in from 4hrs away for the appt and like i said had been scheduled to see her for months so despite the traumatic we wanted to make our time together count..-& were there for several hours after receiving the news of the miscarriage. The medical staff continued to treat us as if we were family, it was very appreciated.
What's one piece of advice would you give a prospective patient of Mary Stephenson at University of Illinois at Chicago?
It’s worth the wait to get in to see her!
During treatment, were you treated like a number or a human with Mary Stephenson at University of Illinois at Chicago?
The medical and office staff were very welcoming.
Describe the protocols Mary Stephenson used in your cycles at University of Illinois at Chicago and their degree of success.
We have only had a single consult with her.. will be scheduling our next appt soon.
Describe your experience with your nurse at University of Illinois at Chicago. (Assigned nurse: Jennifer)
Again they were just wonderful, supportive, friendly, kind and accurate.
Describe your experience with University of Illinois at Chicago.
There was a 3mos waiting period from the time i called to schedule my appt to the time we were able to see her. On the day we went there was a pretty long wait in the waiting room from the time we checked in, close to an hour after my appt time. Once we got in though, the staff and doctor were fantastic!
Describe the costs associated with your care under Mary Stephenson at University of Illinois at Chicago.
N/a
Describe Mary Stephenson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Illinois at Chicago.
No comments on this topic
10
Doctor
Mary Stephenson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
University of Illinois at Chicago
Chicago
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5