Verified
This patient has provided documentation of treatment at this clinic.
2021 - 2022, Unknown Success
9
10
Every discussion we had [with Dr. Connell] felt like it was tailored to me. It was not just another phone call reading off the script. He spoke to me with details based on me and my treatment. He also gave me realistic goals for myself throughout treatment... I had multiple calls directly from him going over important updates and when I asked to speak to him directly, it was always made to happen immediately. I never waited more than an hour or two to get a direct call back from him or transferred to him immediately. That made me feel very important as his patient...
Shady Grove is a well oiled machine that runs smoothly and efficiently. I like the offices cleanliness and they are up to date. All nurses and front desk staff I’ve encountered have been very pleasant and helpful when needed...she’s [nurse] been the most helpful and informational part of my team! She has excellent patient care and is very compassionate whenever I needed. She was completely on top of every task regarding my protocols and when I needed things done quickly regarding meds, it was done immediately and always done right. I never have an unanswered question and feel totally comfortable in her care.
How was your experience with Matthew Connell at Shady Grove Fertility Pennsylvania?
As we are still in the middle of treatment, I can’t say of course that all expectations have been met. I can say I feel confident in his opinion and treatment to get myself and my husband there. I had multiple calls directly from him going over important updates and when I asked to speak to him directly, it was always made to happen immediately. I never waited more than an hour or two to get a direct call back from him or transferred to him immediately. That made me feel very important as his patient. He also was eager to answer any and every question I asked him honestly and fully. I always felt like I was heard and that he never let me go with any unanswered questions. The only negative is that I have not gotten to have appointments with him in person I assume due to locations. But with the way he responds, it does almost feel like I’ve met with him before!
What's one piece of advice would you give a prospective patient of Matthew Connell at Shady Grove Fertility Pennsylvania?
Trust him with your treatment as he’s made the necessary changes when something did not work for us to make it better and ask all of the questions so he can make you feel more comfortable!
During treatment, were you treated like a number or a human with Matthew Connell at Shady Grove Fertility Pennsylvania?
Every discussion we had felt like it was tailored to me. It was not just another phone call reading off the script. He spoke to me with details based on me and my treatment. He also gave me realistic goals for myself throughout treatment and I never felt like “just another” patient when speaking to him
Describe the protocols Matthew Connell used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
For IVF egg retrieval:
Birth control pill leading up to stimulation - reduce risk of cysts and regulate cycle timing
Prep of eggs to help stimulate multiple follicle growth - Menopur (75-225IU) Follistim/Gonal-F (25-300IU)
Prevent ovulation until retrieval ready - Cetrotide/Ganirelix
Ovulation induction - Lupron
Slow and steady medication dosing seemed to have my body respond the best (Menopur 150IU and Gonal-F 75IU)
My first egg retrieval did not yield the results we expected so he adjusted dosing for my second retrieval which was more successful!
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Lauryn)
I have nothing bad to say of my primary nurse, Lauryn, as she’s been the most helpful and informational part of my team! She has excellent patient care and is very compassionate whenever I needed. She was completely on top of every task regarding my protocols and when I needed things done quickly regarding meds, it was done immediately and always done right. I never have an unanswered question and feel totally comfortable in her care.
Describe your experience with Shady Grove Fertility Pennsylvania.
Shady Grove is a well oiled machine that runs smoothly and efficiently. I like the offices cleanliness and they are up to date. All nurses and front desk staff I’ve encountered have been very pleasant and helpful when needed. Everything is done in an efficient manner.
Describe the costs associated with your care under Matthew Connell at Shady Grove Fertility Pennsylvania.
Of course IVF comes at no small cost, but Dr Connell gave us all of our options and did explain each of them in detail and what he felt would be best for us.