Strongly recommend: 100%10
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.5
Good
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

Education

Medical School
Des Moines University College of Osteopathic Medicine
Residency
U of Missouri – Kansas City
Fellowship
National Institutes of Health and Walter Reed National Military Medical Center

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Matthew Connell works at

Shady Grove Fertility of Philadelphia
Strongly recommend: 60%Neutral: 14%Don't recommend: 26%8

At 2 offices

Lancaster
205 Granite Run Drive
Lancaster, PA 17601
877-916-4244
Mechanicsburg
2005 Technology Pkwy
Mechanicsburg, PA 17050
877-916-4244
Explore Clinic
10
10
Verified

This patient has provided documentation of treatment at this clinic.

Age 37 - 38
Treated 2018 - 2019
Success w/ Doc No
1 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Dr. Connell is a very sweet and comforting man. I always felt he had my best interest at heart and always took his time answering any questions we had. ... Every time I see him he always knows how to handle our issues. There has never been a time where I left the office with questions or hesitations. He's very sympathetic and compassionate. I always look forward to seeing him.
Every staff [Arizona Repro Inst] I have met have been amazing. I have never had an issue. Always helpful and informative on next steps. However I found that emailing with the office manager about billing was easiest. Phone calls were a lot harder to come by. ... Dyan is the best nurse! She is very informative and is always on the ball. She's very compassionate and friendly. Very passionate about her job. I couldn't ask for a better nurse!
How was your experience with Matthew Connell at Arizona Reproductive Institute?
Dr. Connell is fantastic! Every time I see him he always knows how to handle our issues. There has never been a time where I left the office with questions or hesitations. He's very sympathetic and compassionate. I always look forward to seeing him.
During treatment, were you treated like a number or a human with Matthew Connell at Arizona Reproductive Institute?
Dr. Connell is a very sweet and comforting man. I always felt he had my best interest at heart and always took his time answering any questions we had.
Describe the protocols Matthew Connell used in your cycles at Arizona Reproductive Institute and their degree of success.
My first retrieval we used 300 IU of follistim and 150 IU of menopur. I can't recall my trigger medicine. We retrieved 19 eggs 17 were mature and had six blasts. This cycle we are doing the same follistim and menopur but adding in microdose leprolide also. I will know the outcome next week
Describe your experience with your nurse at Arizona Reproductive Institute. (Assigned nurse: Dyan Olsen)
Dyan is the best nurse! She is very informative and is always on the ball. She's very compassionate and friendly. Very passionate about her job. I couldn't ask for a better nurse!
Describe your experience with Arizona Reproductive Institute.
Every staff I have met have been amazing. I have never had an issue. Always helpful and informative on next steps. However I found that emailing with the office manager about billing was easiest. Phone calls were a lot harder to come by.
10
Doctor
Matthew Connell
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Arizona Reproductive Institute
Tucson
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
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