Matthew Connell

Shady Grove Fertility of Philadelphia

Available Lines of Communication

Nurse available by email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolDes Moines University College of Osteopathic Medicine
ResidencyU of Missouri – Kansas City
FellowshipNational Institutes of Health and Walter Reed National Military Medical Center
Lancaster
205 Granite Run Drive
Lancaster, PA 17601
877-916-4244
Mechanicsburg
2005 Technology Pkwy
Mechanicsburg, PA 17050
877-916-4244
On a scale from 0-10, how likely are you to recommend Matthew Connell to a friend?
Strongly recommend: 100%10
1 assessment
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Good
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Shady Grove Fertility of Philadelphia to a friend?
Strongly recommend: 62%Neutral: 23%Don't recommend: 15%8.6
29 assessments
  • 62% Strongly recommend (9-10)
  • 23% Neutral (7-8)
  • 15% Don't recommend (0-6)
1 assessment
10
10
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
Dr. Connell is a very sweet and comforting man. I always felt he had my best interest at heart and always took his time answering any questions we had. ... Every time I see him he always knows how to handle our issues. There has never been a time where I left the office with questions or hesitations. He's very sympathetic and compassionate. I always look forward to seeing him.
Every staff [Arizona Repro Inst] I have met have been amazing. I have never had an issue. Always helpful and informative on next steps. However I found that emailing with the office manager about billing was easiest. Phone calls were a lot harder to come by. ... Dyan is the best nurse! She is very informative and is always on the ball. She's very compassionate and friendly. Very passionate about her job. I couldn't ask for a better nurse!
Age
37 - 38
Treated
2018 - 2019
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
10
How was your experience with Matthew Connell at Arizona Reproductive Institute?
Dr. Connell is fantastic! Every time I see him he always knows how to handle our issues. There has never been a time where I left the office with questions or hesitations. He's very sympathetic and compassionate. I always look forward to seeing him.
During treatment, were you treated like a number or a human with Matthew Connell at Arizona Reproductive Institute?
Dr. Connell is a very sweet and comforting man. I always felt he had my best interest at heart and always took his time answering any questions we had.
Describe the protocols Matthew Connell used in your cycles at Arizona Reproductive Institute and their degree of success.
My first retrieval we used 300 IU of follistim and 150 IU of menopur. I can't recall my trigger medicine. We retrieved 19 eggs 17 were mature and had six blasts. This cycle we are doing the same follistim and menopur but adding in microdose leprolide also. I will know the outcome next week
Describe your experience with your nurse at Arizona Reproductive Institute. (Assigned nurse: Dyan Olsen)
Dyan is the best nurse! She is very informative and is always on the ball. She's very compassionate and friendly. Very passionate about her job. I couldn't ask for a better nurse!
Describe your experience with Arizona Reproductive Institute.
Every staff I have met have been amazing. I have never had an issue. Always helpful and informative on next steps. However I found that emailing with the office manager about billing was easiest. Phone calls were a lot harder to come by.
10
Doctor
Matthew Connell
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Arizona Reproductive Institute
Tucson
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.