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Matthew Peterson

University of Utah

Rated 9.1
Strongly recommend: 73%Neutral: 21%Don't recommend: 6%9.1
73% strongly recommend
42 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Utah
Residency
Maricopa County
Fellowship
U. of Miami

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Matthew Peterson works at

University of Utah
Rated 8.9
Strongly recommend: 72%Neutral: 20%Don't recommend: 8%8.9

At 1 office

Salt Lake City
675 Arapeen Way
Salt Lake City, UT 84108
(801) 581‑3834
Explore Clinic

42 patient reviews

Most Recent
Strongly Recommend
73%
Neutral
21%
Don't Recommend
6%
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, 4 Eggs Frozen
10
10
Age 27 - 28
IVF
1 Egg Freezing
PCOS
Poor Egg Quality
Prefer not to answer
Income $0 - $49K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Peterson and his staff always called my husband and I by our names...answered questions, gave us time, and remembered our previous conversations...even gave me his personal phone number...knowledgeable and up to date on current research...listened to my concerns and valued my opinion...thorough and to the point but explained things in a way that I could understand. I have always felt that he genuinely cares about my treatment.
The clinic [University of Utah] was very smooth with check ins and going from ultrasounds to phlebotomy to consults...wait times were always very minimal. I never felt forgotten about...some disconnect with the billing department and my payments as far as due dates and making sure I had done everything I needed to...Because I had three nurses helping me with my cycle there was a bit of miscommunication at times about scheduling, medications, and andrology appointments. We were always able to smooth things out, but it just took a little more effort on my part to stay on top of things.
How was your experience with Matthew Peterson at University of Utah?
Dr. Peterson is very knowledgeable and up to date on current research. He listened to my concerns and valued my opinion. He was thorough and to the point but explained things in a way that I could understand. I have always felt that he genuinely cares about my treatment.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Think of questions ahead of time because he covers ground quickly.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Dr. Peterson and his staff always called my husband and I by our names. He answered questions, gave us time, and remembered our previous conversations. His staff followed up with me well, and he even gave me his personal phone number.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
Dr Peterson felt that current research shows an egg retrieval is most successful with an ovulation immediately preceding the retrieval. Because of this I did a final round of letrozole to force an ovulation. He also felt that according to my history and previous reactions to medications that I will be most successful with a FET. This allowed me the best chance to prevent ovarian hyperstimulation.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Danielle, Lisa, Elle)
Because I had three nurses helping me with my cycle there was a bit of miscommunication at times about scheduling, medications, and andrology appointments. We were always able to smooth things out, but it just took a little more effort on my part to stay on top of things.
Describe your experience with University of Utah.
The clinic was very smooth with check ins and going from ultrasounds to phlebotomy to consults. The wait times were always very minimal. I never felt forgotten about. There was some disconnect with the billing department and my payments as far as due dates and making sure I had done everything I needed to. This was the main thing I felt could use some improvement.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
$8900 for my egg retrieval and freezing, $3000 for my FET, about $3000 for meds
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
Dr Peterson will only implant a single embryo at a time due to my history of a stillborn. I understand the rationale on this and agree with his standpoint.
What specific things went wrong at University of Utah?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at University of Utah.
With the three different nurses helping me there was one time when my meds weren’t called to the pharmacy beforehand. They were quick to fix this for me and it didn’t end up being too big of an inconvenience.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
6
5
Age 25
IVF
Other
European
Income $0 - $49K
Nurse or HC Services
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Review of
He [Dr. Peterson] is very knowledgeable as a doctor and I trust him with my infertility problems. However, I don’t think he specifically knows me and I feel a bit like a number. He is very smart and I believe though him I will be able to get pregnant and that is the most import to me. ... If you want a loving doctor that is there for you to spill your heart to, this isn’t your guy. If you want someone that is smart and you feel can get you pregnant and are confident in him then this is a great candidate.
Strengths are that they [U of Utah] are always using the best practice and doing research to make sure you are getting the best care. Weaknesses are that you don’t feel the loving side from the staff. Sometimes you feel more like a number. ... I would often send her [nurse] an email and ask her 4 questions in the email and she would only respond back to one of them. I would have to keep bugging her to get information from her. She made me want to switch clinics because she didn’t keep me informed. But I felt good with dr Peterson.
How was your experience with Matthew Peterson at University of Utah?
He is very knowledgeable as a doctor and I trust him with my infertility problems. However, I don’t think he specifically knows me and I feel a bit like a number. He is very smart and I believe though him I will be able to get pregnant and that is the most import to me.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
If you want a loving doctor that is there for you to spill your heart to, this isn’t your guy. If you want someone that is smart and you feel can get you pregnant and are confident in him then this is a great candidate.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
I feel like by dr Peterson I was a human. But his staff sometimes treated me like a number. I will email the clinic with multiple questions and they only answer one. I have a hard time getting the information I need.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
I have yet to get pregnant with him. I am still a patient of his so this isn’t for me specifically. I am doing IVF with ICSI. we also did a sperm biopsy. We will also be doing PGC testing.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Cherie Booth )
She want a good communicator. I would often send her an email and ask her 4 questions in the email and she would only respond back to one of them. I would have to keep bugging her to get information from her. She made me want to switch clinics because she didn’t keep me informed. But I felt good with dr Peterson.
Describe your experience with University of Utah.
Strengths are that they are always using the best practice and doing research to make sure you are getting the best care. Weaknesses are that you don’t feel the loving side from the staff. Sometimes you feel more like a number.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
11k IVF/ICSI 2.5k sperm biopsy 3-5k Medications 6k pgc testing with natera
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
N/a
6
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 26 - 27
6 IUI
1 IVF
Male Factor
Other
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
[Dr. Peterson] is always real with us, he explains things using proper terminology and doesn’t try to dumb things down for us. He is very sensitive to the emotions that we are going through and has never tried to push us toward something we aren’t ready for...We did two rounds of IVF with another doctor, both ended in miscarriage. When we went to Dr. Peterson he knew exactly what tests to run and he found the problem quickly. I had surgery to fix the problem and now we are saving up to do IVF with him.
Communication [with University of Utah] is great. I always received a printout with all of the notes from my visit as well as any notes on what I needed to do next or what medications I needed to take...They sent reminders for all appointments and everything was documented very clearly...IUIs were about $500. We haven’t done IVF yet but have been quoted around $15k including ICSI and meds.
How was your experience with Matthew Peterson at University of Utah?
I didn’t have a great experience before coming to the U. I feel like Dr. Peterson is very knowledgeable and he has multiple options for possible treatment. We have felt very comfortable with him as our doctor!
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Schedule in advance!
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
He is always real with us, he explains things using proper terminology and doesn’t try to dumb things down for us. He is very sensitive to the emotions that we are going through and has never tried to push us toward something we aren’t ready for.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
We did two rounds of IVF with another doctor, both ended in miscarriage. When we went to Dr. Peterson he knew exactly what tests to run and he found the problem quickly. I had surgery to fix the problem and now we are saving up to do IVF with him. We are very hopeful that the higher level of medical care offered by Dr. Peterson will give us a better outcome!
Describe your experience with the nursing staff at University of Utah.
The nurses were great! They were always willing to find a time for me to come in that worked with my work schedule. They explained things clearly and were very kind.
Describe your experience with University of Utah.
Communication is great. I always received a printout with all of the notes from my visit as well as any notes on what I needed to do next or what medications I needed to take. The wait time was generally reasonable and I felt very welcome by the whole staff. They sent reminders for all appointments and everything was documented very clearly. This was all a huge step up from my previous clinic. My husband and I have both been very impressed!
Describe the costs associated with your care under Matthew Peterson at University of Utah.
IUIs were about $500. We haven’t done IVF yet but have been quoted around $15k including ICSI and meds.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
8
6
Age 34 - 35
5 IUI
1 IVF
Unexplained
European
Income $50K - $99K
Accountant
3rd of 3 Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
Review of
He [Dr. Matthew Peterson] has a lot of experience and knowledge he was very open with me about his opinions. I felt like he was very trustworthy and optimistic. Overall I have appreciated his communication and concern which has been improved over prior doctors. All of my procedures have gone fairly smoothly with very little pain or side effects...He will want to try multiple things even if you transfer from another clinic, but if you are blunt and tell him what you want and think he will often be willing to compromise.
[The nurses at University of Utah] wasn't always prompt in answering all my questions. When I tried to explain a situation that may delay our FET she didn't seem to know how to respond and in the end our transfer was delayed due to the situation. Some more communication between the egg retrieval and transfer would have been helpful...most of my appointments were on time and in and out...The clinic is very busy and has many patients, there are definitely times you feel like a number when you explain your situation and then start IUI or another treatment and they want to proceed like they do with every other patient. I tend to have shorter cycles and have struggled getting the timing right for IUI.
How was your experience with Matthew Peterson at University of Utah?
He has a lot of experience and knowledge he was very open with me about his opinions. I felt like he was very trustworthy and optimistic. Overall I have appreciated his communication and concern which has been improved over prior doctors. All of my procedures have gone fairly smoothly with very little pain or side effects.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Be patient. He will want to try multiple things even if you transfer from another clinic, but if you are blunt and tell him what you want and think he will often be willing to compromise.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
The clinic is very busy and has many patients, there are definitely times you feel like a number when you explain your situation and then start IUI or another treatment and they want to proceed like they do with every other patient. I tend to have shorter cycles and have struggled getting the timing right for IUI.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
With IUI we tried the same medicines I had with prior ones, letrozole, and then ultrasounds to monitor growth near ovulation. UCRM also does sperm washing. The first attempt I only had one follicle and it showed early in my cycle so we did times intercourse. Attempt number two with meds I had three and we did and IUI but doctor Peterson was not the doctor on call that day. With my In Vitro we did egg retrieval and a freeze all cycle. We just barely transferred our first frozen embryo and are awaiting results.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Lee Cherie)
She wasn't always prompt in answering all my questions. When I tried to explain a situation that may delay our FET she didn't seem to know how to respond and in the end our transfer was delayed due to the situation. Some more communication between the egg retrieval and transfer would have been helpful. But overall she has done a great job answering my questions and ensuring I know when and where to be and what medicines to take each day of my cycle.
Describe your experience with University of Utah.
Billing department is a major weakness. They would tell you one thing and then bill you for something else. I am paying for all my treatment out of pocket as our insurance won't cover us. Twice I felt like I needed to dispute an over-charge the first time I still ending up paying even though I felt wronged. The second one they did end up "writing off" my account but it took 4-5 weeks and speaking with several people. Other than that they are very friendly, helpful and most of my appointments were on time and in and out.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
The initial consultation fee was 205.00. During the IUI process they would bill for each ultrasound, 230.00 then it was another 140.00 for the actual insemination the day of the procedure. They billed me again to consult with my doctor about IVF specifically but charged us 151.00. We paid 510 for the a Sonohysterogram. Then it was 9300 for egg retrieval (prescription were paid separately bought directly from the pharmacy). Then our FET was an additional 2700.
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
My doctor is very against transferring more than one embryo due to the risk of multiples in pregnancy. Due to my age and first time with In Vitro he would not budge on this issue.
What specific things went wrong at University of Utah?
  • Provided conflicting information
Describe the specific things that went wrong at University of Utah.
It was very hard to get the results of my frozen embryos on day 5. Due to my work schedule I missed the phone call and it took several phone calls, being transferred multiple times and speaking to three people before I was able to get someone to call me back and tell me how many embryos survived. As this is a high stress topic I was a little frustrated by it.
8
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
10
10
Age 23 - 24
IVF
Male Factor
European
Income $0 - $49K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Doctor Peterson first did a consultation with me. Then I went in for a saline ultrasound to make sure everything looked good.... He had great bedside manner even when I was super nervous. He was very kind and gentle. He understood the risks of 2 embryos and explained why. There was nothing he was hiding and was very straightforward of what we were going to experience.
They [U of Utah] are well organized. They grab your insurance first thing and you have to pay the consultation out of pocket just in case insurance doesn't cover it. You also get your bills online then in your check. You can communicate with your doctor through my chart which is really nice.... The nursing staff was very kind and helped me know that doctor Peterson was kind too. Nursing staff answered questions I had that I felt embarrassed to ask a guy /doctor about.
How was your experience with Matthew Peterson at University of Utah?
He had great bedside manner even when I was super nervous. He was very kind and gentle. He understood the risks of 2 embryos and explained why. There was nothing he was hiding and was very straightforward of what we were going to experience.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Allow him to get to know you. Be open with him about your medical history.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
He reviewed what Hotaling sent over from my husband and talked with me about our lifestyle. Asked what we had done so far and already knee my husband's medical history. When I went a second time he was understanding that I was nervous.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
Doctor Peterson first did a consultation with me. Then I went in for a saline ultrasound to make sure everything looked good. He told me to take ibuprofen to help with cramps on my period and knew that we were waiting for the sperm retrieval. He explained to me the different scenerios about the sperm retrieval and suggested that we do genetic testing for my deafness and asked if that was something we wanted to pass down to our children.
Describe your experience with the nursing staff at University of Utah.
The nursing staff was very kind and helped me know that doctor Peterson was kind too. Nursing staff answered questions I had that I felt embarrassed to ask a guy /doctor about.
Describe your experience with University of Utah.
They are well organized. They grab your insurance first thing and you have to pay the consultation out of pocket just in case insurance doesn't cover it. You also get your bills online then in your check. You can communicate with your doctor through my chart which is really nice.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
The costs with Doc Matthew Peterson was about 500-2500 with the consultation and saline ultrasound. He also mentioned that the IVF cost was going to be 14000. And that it would need to be paid in full before starting. He understood that we were still waiting for the sperm retrieval. He shares a lab with doctor Hotaling.
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
He wants to do a single embryo transfer because of my husbands medical situation from when he was born with bladder extrophy. He said twins may increase the chance of extrophy of an organ since it's a genetic thing.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
10
10
Age 31 - 34
9 IUI
IVF
Donor Eggs
Poor Egg Quality
Other
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr Peterson always takes he time to explain everything and never makes you feel rushed. The minute you start treatments with him, you have his personal cell number if you need anything... We did IUI a few times basically because it’s low cost and worth trying. When that didn’t work, we ended up going with an egg donor and IVF. We were pregnant the first time on both IVF cycles and both resulted in a live birth.
Everything about this clinic [U of Utah] is great. No complaints. The staff at check in is very helpful. The facility is clean. Everyone there is always rooting for you and they treat every cycle with the upmost care and concern for the patient and potential pregnancy....Our first IVF cycle with the donor eggs was about 33k. Plus about 500 every time we did IUI prior to that....Jennifer and Danielle are the egg donor nurses we worked with.
How was your experience with Matthew Peterson at University of Utah?
He is the best doctor I’ve ever been to! He is very knowledgeable when it comes to infertility and I was confident that If anyone could help us get our children here, it would be him. He also has great bedside manner and is very open and honest about why he thinks you should or shouldn’t try certain treatments.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Book the appointment as soon as you can! Because he’s amazing!
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Dr Peterson always takes he time to explain everything and never makes you feel rushed. The minute you start treatments with him, you have his personal cell number if you need anything
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
We did IUI a few times basically because it’s low cost and worth trying. When that didn’t work, we ended up going with an egg donor and IVF. We were pregnant the first time on both IVF cycles and both resulted in a live birth.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Jennifer and Danielle)
Jennifer and Danielle are the egg donor nurses we worked with. They were extremely helpful and so knowledgeable. We love them!!
Describe your experience with University of Utah.
Everything about this clinic is great. No complaints. The staff at check in is very helpful. The facility is clean. Everyone there is always rooting for you and they treat every cycle with the upmost care and concern for the patient and potential pregnancy.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
Fertility is very expensive. Our first IVF cycle with the donor eggs was about 33k. Plus about 500 every time we did IUI prior to that.
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
I was happy that he recommended only implanting one egg. Since the embryo quality was so high using a donor egg, our chances were very good to conceive and there can be a lot of complications with multiples.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
10
10
Age 26 - 28
2 IUI
PCOS
Other
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
He [Dr. Peterson] pays close attention to you and he makes sure you know you know what options you have and goes with what your most comfortable with. he responds right away or his staff. He never makes you feel awkward and he always tries his hardest and gives his opinion and still lets you decide! He always is kind and NEVER rushes you. ... when I first went he put me on metformin and gave me advice on how to take it without bad side effects
They [University of Utah] are very good at managing their time and always keep you in the know about if there is any delays. They make sure you know what is taking so long and they usually take you back right away and they always check in and make sure your okay or if you need anything. ... the whole nursing staff was awesome! they would come in and explain the next step and take all your questions and if you email they get right back to you right away!
How was your experience with Matthew Peterson at University of Utah?
he is the nicest guy ever! He pays close attention to you and he makes sure you know you know what options you have and goes with what your most comfortable with. he responds right away or his staff. He never makes you feel awkward and he always tries his hardest and gives his opinion and still lets you decide! He always is kind and NEVER rushes you. I honestly can't say enough good things about him! Everyone who goes to him loves him!!
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Don't wait get in now! he is pretty booked but once your in his care he never lets you get forgotten! take your questions and concerns he will listen!
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
I LOVE LOVE DR PETERSEN! I was a little skeptical going to him but as soon as I was there and he came in he immediately made me and my husband feel so comfortable and genuinely cared about us he asked us about our daughter and wanted to see pictures and really acted like he cared to see it. He explained the whole process with us about where we start and offered suggestions on cost as well all in the first appointment
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
when I first went he put me on metformin and gave me advice on how to take it without bad side effects, then I came back and he started me on chlomid as well as letrozle, and we did quite a few of that rounds then I went crazy on the clhomid and he even agreed not the best choice if we weren't getting our best results so he switched it up and made sure I knew all the risk of the gonal f injections as well as the price. he let me know that IUI is better than timed intercourse at this stage and now we just did the first round of gonal F
Describe your experience with your nurse at University of Utah. (Assigned nurse: Heidi )
the whole nursing staff was awesome! they would come in and explain the next step and take all your questions and if you email they get right back to you right away!
Describe your experience with University of Utah.
They are very good at managing their time and always keep you in the know about if there is any delays. They make sure you know what is taking so long and they usually take you back right away and they always check in and make sure your okay or if you need anything.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
He finds way to see if your insurance can cover some like utlrasounds, medicine is anywhere from 12-400 and the iui are 360
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
10
10
Age 24 - 28
5 IUI
Anovulation
PCOS
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
When I first met him he diagnosed me immediately just by getting my history (wow how many doctors missed that? Later confirmed by bloodwork of course) he’s just an all around good person and fantastic physician. ... He asked me personal questions in a professional manner, he stayed positive but also factual. ... When we got pregnant in 2015 he was excited with us. Back again (2019) for another hopeful pregnancy and he’s still a great doctor.
I wish there was a better way to get scheduled if there happen to be any issues (happened to me, where I needed better communication between scheduling and nursing staff but they are located in different buildings [University of Utah]) ... Heidi [nurse] is great and has gone out of her way to help me with a difficult prescription issue. ... Letrozole instead of clomid (I have pcos and clomid will likely create more cysts than good follicles) Hcg trigger shot to have more control over when I ovulate to plan IUI accordingly. Then progesterone starting the day after IUI to thicken lining and promote implantation and prevent miscarriage.
How was your experience with Matthew Peterson at University of Utah?
He’s incredibly intelligent and very well educated in his field. His been the chief of OBGYN services and definitely knows his stuff. I feel nothing but confidence in him. When I first met him he diagnosed me immediately just by getting my history (wow how many doctors missed that? Later confirmed by bloodwork of course) he’s just an all around good person and fantastic physician.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Sometimes you have to wait. But I promise if you’re patient, it’s worth it. One time he felt so bad about our wait that he offered to take my husband’s stitches out so we didn’t have to drive 20 minutes to go get it done. Anyway, my advice? Wait. And if you can get an earlier appointment, you’ll wait less hahaha but again it’s worth it because he takes his time with you!
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
He asked me personal questions in a professional manner, he stayed positive but also factual. When we got pregnant in 2015 he was excited with us. Back again (2019) for another hopeful pregnancy and he’s still a great doctor. We’re just not as lucky this time. Still hopeful and still using him as our physician.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
Letrozole instead of clomid (I have pcos and clomid will likely create more cysts than good follicles) Hcg trigger shot to have more control over when I ovulate to plan IUI accordingly. Then progesterone starting the day after IUI to thicken lining and promote implantation and prevent miscarriage.
Describe your experience with the nursing staff at University of Utah.
Heidi is great and has gone out of her way to help me with a difficult prescription issue.
Describe your experience with University of Utah.
The clinic is almost always open which is helpful! I wish there was a better way to get scheduled if there happen to be any issues (happened to me, where I needed better communication between scheduling and nursing staff but they are located in different buildings)
Describe the costs associated with your care under Matthew Peterson at University of Utah.
140 for my monthly trigger shot and 360 for each IUI. Plus 30 for my compounded progesterone (monthly)
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
Not there yet. Meeting with him next month to discuss our next step since the last 3 IUI’s didn’t work.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Unknown Success
10
10
Age 26 - 30
2 IVF
Male Factor
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
He [Dr. Matthew Peterson] spends plenty of time with us when we visit. He makes sure all of our questions are answered and makes us feel like we are normal for having questions!... He does come to a Satelite location in st George monthly but a lot of our tests or ultrasounds have to be done with our primary OBGYN. He gave us his cell phone number and calls to make sure we know our plans because we have to travel so far. He also personally called us after we miscarried.
The billing department [at Univ of UT] has been great to work with and communicates when bills are due and they give you a long time before they charge you late fees. Jennifer and Kelli specifically helpful! They always fit us into the schedule at our satelite office if needed... The fresh cycle and retrieval was $10,150. Frozen cycles are $2,750... [the nurses are] All very nice and organized. They are considerate to our travel concerns and work with us!
How was your experience with Matthew Peterson at University of Utah?
The only weakness we have is that he is 400 miles away from us. He does come to a Satelite location in st George monthly but a lot of our tests or ultrasounds have to be done with our primary OBGYN. He gave us his cell phone number and calls to make sure we know our plans because we have to travel so far. He also personally called us after we miscarried.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Come with questions! He’s an open book!
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
He spends plenty of time with us when we visit. He makes sure all of our questions are answered and makes us feel like we are normal for having questions!
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
I had had a child previously and so we were seeing him for MFI. We had met with his partner, Dr. Hotaling who helped us get my husbands sperm via biopsy and now IVF is our only option with frozen sperm. We then did a “normal” cycle with gonal f, cetrotide and menopur. All was the lowest dose and we ended up with three embryos. We implanted one and it never took. We then did a frozen cycle with our last two embryos and one took and one did not. The one grew until 6 weeks 9 days and we miscarried at 8 weeks 4 days. We have just retrieved again and have 5 frozen embryos! We are so excited for April to come our way so we can implant two more embryos! ❤️
Describe your experience with your nurse at University of Utah. (Assigned nurse: Lee Cherie)
All very nice and organized. They are considerate to our travel concerns and work with us!
Describe your experience with University of Utah.
The billing department has been great to work with and communicates when bills are due and they give you a long time before they charge you late fees. Jennifer and Kelli specifically helpful! They always fit us into the schedule at our satelite office if needed
Describe the costs associated with your care under Matthew Peterson at University of Utah.
The fresh cycle and retrieval was $10,150. Frozen cycles are $2,750
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
Our first cycle we did one embryo and then we did two the second time, and we got pregnant with the second cycle with one.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2016 - 2019, Unknown Success
5
5
Age 37 - 40
7 IUI
Unexplained
Prefer not to answer
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
Review of
You need to learn early how to work the system to be able to communicate with him [Dr. Matthew Peterson], which is through his nurse. His focus is on getting you pregnant, not figuring out why you are not...He wanted to keep trying IUIs because I was able to have my son with IUI #1 and could technically get pregnant with IUI #2...I didn’t feel like he addressed my specific issues. There wasn’t much testing done to diagnose anything. He did sit down make sure to answer all questions, if you actually got him in person. He is also a very conservative Dr. and didn’t want to too many eggs for IUI.
I dealt with a lot of different nurses [at University of Utah] and it was especially confusing when I would email one person and hear back from three different people/nurses...I had a nurse tell me to specifically go in to a lab for an important blood draw and it ended up being closed causing a lot of extra stress and anxiety. Nobody ever acknowledged or apologized...Out of pocket IUIs $370...It seems so busy and hectic that you really can’t ever talk to the same person. I like the online mychart system for accessing test results and messaging. I also had one nurse give me incorrect hours of operation for one of the clinics locations and I went in for an important blood draw on a Sunday and was turned away after being told to specifically go in then. Nobody ever apologized or acknowledged the error. (Q121) which of the following did your treatment with the  include?
How was your experience with Matthew Peterson at University of Utah?
I didn’t feel like he addressed my specific issues. There wasn’t much testing done to diagnose anything. He did sit down make sure to answer all questions, if you actually got him in person. He is also a very conservative Dr. and didn’t want to too many eggs for IUI.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
You need to learn early how to work the system to be able to communicate with him, which is through his nurse. His focus is on getting you pregnant, not figuring out why you are not.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
I felt more like a number when I hardly ever got to see my RE in person even when they would say the appointment was with him. I also could never communicate with him directly and it was really frustrating.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
On my first IUI I was successful with 2.5 mg letrozole ( 2 eggs)On IUI number two I miscarried after 2.5 mg letrozole ( 2 eggs). Trigger shot ( Ovidrel) was used in both of these about 34-36 hours prior to IUI. Then I had a D&C.I was unsuccessful on IUI’s 3-4 ( 2.5 mg letrozole/trigger), had an SIS done. Dr. P changed my protocol after #4 to add gonal F injections along with letrozole 2.5. I was unsuccessful with IUI #5 with the new protocol and am currently miscarrying after IUI #6 with same protocol. He wanted to keep trying IUIs because I was able to have my son with IUI #1 and could technically get pregnant with IUI #2.
Describe your experience with the nursing staff at University of Utah.
I dealt with a lot of different nurses and it was especially confusing when I would email one person and hear back from three different people/nurses.
Describe your experience with University of Utah.
It seems so busy and hectic that you really can’t ever talk to the same person. I like the online mychart system for accessing test results and messaging. I also had one nurse give me incorrect hours of operation for one of the clinics locations and I went in for an important blood draw on a Sunday and was turned away after being told to specifically go in then. Nobody ever apologized or acknowledged the error.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
Out of pocket IUIs $370 each Letrozole and Ovidrel trigger shots ( $150+) gonal f=75/ shot, ultrasounds $200 after insurance, SIS $ ??
What specific things went wrong at University of Utah?
  • Provided conflicting information
Describe the specific things that went wrong at University of Utah.
I already explained but I had a nurse tell me to specifically go in to a lab for an important blood draw and it ended up being closed causing a lot of extra stress and anxiety. Nobody ever acknowledged or apologized.
5
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
5
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
8
7
Age 35
4 IUI
3 IVF
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Teacher
1st of 2 Docs
Neutral
Neutral
Unsuccessful
Review of
We had to push him [Dr. Matthew Peterson] to do some additional testing on my husband (after the second failed round), which ultimately revealed a potential cause. We wished we had done that testing earlier, as it might have changed the course of our treatment and/or our outcome...My first protocol was fairly standard: gonal-f, menopur, and hCG for trigger. My second protocol was more aggressive: higher doses of the above, a slew of supplements, and human growth hormone...is warm but direct; kind but straightforward. We first spoke on a phone call to his personal cell phone after dinner in the evening, so he is very willing to work with your schedule and accommodate. He always explained everything clearly and slowly to make sure that we understood each step of the process.
The clinic [University of Utah] is very well organized and very responsive. Payment, booking appointments, and logistics were very easy. All the nursing staff is very compassionate--one even held my hand during a particularly painful procedure. You really feel that they hope for success along with you!...IVF round was about $9,000, I believe, with drugs an additional $5-$7k. IUIs were $600 each...[nurse] was very speedy with prescriptions and happy to answer every question. She is experienced and knowledgeable.
How was your experience with Matthew Peterson at University of Utah?
We did not have a positive outcome, which I'm sure colors my perspective. Unfortunately, all of our embryos died before an IVF transfer, which was devastating. We were not prepared at all for that possibility. Dr. Peterson was very compassionate and kind. However, he immediately encouraged us to do another round with more aggressive treatments and hormonal protocol. Even that more aggressive round resulted in the same outcome: no transfer, and a group of arrested embryos. I wish that Dr. Peterson had taken some time with us to regroup and really understand why the embryos died in the first place. We had to push him to do some additional testing on my husband (after the second failed round), which ultimately revealed a potential cause. We wished we had done that testing earlier, as it might have changed the course of our treatment and/or our outcome.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Do not feel pressured into IVF. Fertility clinics treat it like it is the answer for all couples (because it has a higher success rate than other non-third-party treatments overall), but it may or may not be the right choice for every circumstance. Go slow, ask questions, do your research.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Dr. Peterson is warm but direct; kind but straightforward. We first spoke on a phone call to his personal cell phone after dinner in the evening, so he is very willing to work with your schedule and accommodate. He always explained everything clearly and slowly to make sure that we understood each step of the process.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
My first protocol was fairly standard: gonal-f, menopur, and hCG for trigger. My second protocol was more aggressive: higher doses of the above, a slew of supplements, and human growth hormone.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Lee Cherie)
Lee Cherie was very speedy with prescriptions and happy to answer every question. She is experienced and knowledgeable.
Describe your experience with University of Utah.
The clinic is very well organized and very responsive. Payment, booking appointments, and logistics were very easy. All the nursing staff is very compassionate--one even held my hand during a particularly painful procedure. You really feel that they hope for success along with you!
Describe the costs associated with your care under Matthew Peterson at University of Utah.
IVF round was about $9,000, I believe, with drugs an additional $5-$7k. IUIs were $600 each.
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
Dr. Peterson has a strong bias toward single embryos transfer, assuming it's a healthy, viable embryo.
8
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
7
10
Age 33 - 34
4 IUI
Anovulation
Male Factor
PCOS
European
Income $100K - $199K
Writer
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Peterson is very nice and friendly, but he doesn't seem to know my case very well, except what he reads off my chart. He's missed some important things in there. Once I saw him in the waiting room in the clinic, and it was clear he didn't recognize me at all. His staff is great though and knows me...is really smart, and I trust him to know the appropriate treatment for me. He is always very patient in answering my many questions, and always presents the information in a way I can understand. I like that he doesn't sugarcoat things, but also presents I options in a hopeful manner.
Every nurse at this clinic [University of Utah] is so caring, kind, professional, and great to work with. They get back to me incredibly fast with questions, and treat me so well at the clinic. They've been really sensitive with giving me bad news, and always make it clear that they know how hard this process is. They are just wonderful...They have an excellent online portal, which I love using. Refilling prescriptions, communicating with the staff, making appointments, seeing results are all very easy. The clinic offers great hours to make sure treatments are done at the right time.
How was your experience with Matthew Peterson at University of Utah?
Dr. Peterson is really smart, and I trust him to know the appropriate treatment for me. He is always very patient in answering my many questions, and always presents the information in a way I can understand. I like that he doesn't sugarcoat things, but also presents I options in a hopeful manner. His drawbacks include working on a kind of macro level- he doesn't seem interested in helping me optimize my health to increase chances of conception...he told me once that rates don't change much by chasing down every little problem. He hasn't done any labs on me since my first consultation (with another Dr. 2 years prior to my visit with him). I also feel that I he has somewhat neglected my husband throughout this process, despite pretty serious MFI. We lost a few months due to not knowing what was going on.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Advocate for yourself. Make sure he's looking at all the results, and doing the tests you need.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Dr. Peterson is very nice and friendly, but he doesn't seem to know my case very well, except what he reads off my chart. He's missed some important things in there. Once I saw him in the waiting room in the clinic, and it was clear he didn't recognize me at all. His staff is great though and knows me.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
I started on metformin 1500mg for 3 months, while my husband started on clomid 50mg for 3 months. Did an SIS to endure everything was good anatomically. Then I started letrozole 5 mg, which I didn't respond to. Used Provera to induce a period, then did 7.5 mg letrozole. Didn't respond. That same day, started 50 mg clomid plus 7.5 letrozole. No response by day 13. Started 5 mg letrozole and 100 mg clomid. No response. Told then I could move to injectibles, or lose weight. Chose to lose weight. After 4 months, I responded to 5 mg letrozole. Tried 3 natural cycles with the letrozole. Then moved to IUI. First was 5 mg letrozole and trigger with ovidrel. No success. Next three IUIs were 7.5 mg letrozole (to try and ovulate earlier than day 19) and ovidrel trigger. CP on second IUI, and then 2 failures. After 4th fail, recommended to do IVF with ICSI.
Describe your experience with the nursing staff at University of Utah.
Every nurse at this clinic is so caring, kind, professional, and great to work with. They get back to me incredibly fast with questions, and treat me so well at the clinic. They've been really sensitive with giving me bad news, and always make it clear that they know how hard this process is. They are just wonderful.
Describe your experience with University of Utah.
They have an excellent online portal, which I love using. Refilling prescriptions, communicating with the staff, making appointments, seeing results are all very easy. The clinic offers great hours to make sure treatments are done at the right time. I can always get an appointment when I need one, although it does take awhile to get an appointment with my actual Dr. My one big criticism of the clinic is that they do not enforce their "no children in the clinic" rule and that is very frustrating and painful.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
I believe the initial consultation was around $200. Each ultrasound was around $350. IUIs are $370 total. My copay for each Dr. Visit was $25. I pay about $20 for a 3 month supply of letrozole, $10 for metformin, and $18 per syringe of ovidrel.
What specific things went wrong at University of Utah?
  • Failed to convey critical information
Describe the specific things that went wrong at University of Utah.
On my first consultation with Dr. Peterson, I asked him if we had any chance of getting pregnant, once I started ovulating. He looked at my husband's SA results (from 2 years earlier) and said it would be difficult, but possible. He must have only looked at one (and the oldest) result out of the 4 SAs, because at my SIS procedure the next month, he told us that with my husband's numbers, IVF was our only choice. He started him on clomid to try and increase his count, but it was very frustrating to have lost 2 months (which meant a 5 month delay given the time it takes to make new sperm.)
7
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
10
10
Age 32 - 33
11 IUI
Anovulation
PCOS
European
Other
Income $50K - $99K
Nurse or HC Services
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr. Peterson is not only a great doctor and highly professional and qualified in his line of work but also a great human being. He has so much compassion and understanding for every patient. He keeps you feeling motivated and hopeful even when things go unexpected!... We started with Femara(7.5) and timed intercourse after being diagnosed with PCOS. We then moved onto a high dose and eventually added in 75u of Gonal F until a follicle developed large enough for ovulation. I then triggered and we either did timed intercourse or IUI. We have been doing this for al cycles. The Femara gets my follicles to produce a dominate one and the gonal f for a few days finishes maturing it.
I love the U of Utah clinic. I have always been able to schedule and appointments with ease. I’m never waiting too long and they are great and communication and the process. The clinic is very clean and I love all the staff. I have always received prompt communication from my nurse and doctors. They have also worked with scheduling my locations for my ultrasounds to work around my schedule.
How was your experience with Matthew Peterson at University of Utah?
Dr. Peterson is not only a great doctor and highly professional and qualified in his line of work but also a great human being. He has so much compassion and understanding for every patient. He keeps you feeling motivated and hopeful even when things go unexpected!
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Don’t be afraid to ask questions, even after the appointment.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Dr. Peterson was so personal and really made me feel like he was on my team cheering me on every step of the way! He knew my nursing back ground and kept that in consideration while explaining everything to me.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
We started with Femara(7.5) and timed intercourse after being diagnosed with PCOS. We then moved onto a high dose and eventually added in 75u of Gonal F until a follicle developed large enough for ovulation. I then triggered and we either did timed intercourse or IUI. We have been doing this for al cycles. The Femara gets my follicles to produce a dominate one and the gonal f for a few days finishes maturing it.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Sarah Tollstrup)
Sarah is amazing. She is so personable and easy to get a hold of. She answers all my questions promptly and really cares about the outcome of each cycle!
Describe your experience with University of Utah.
I love the U of Utah clinic. I have always been able to schedule and appointments with ease. I’m never waiting too long and they are great and communication and the process. The clinic is very clean and I love all the staff. I have always received prompt communication from my nurse and doctors. They have also worked with scheduling my locations for my ultrasounds to work around my schedule.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
We spent about $5000 per pregnancy. Our cost is about $500-$1200 a cycle.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
8
8
Age 29
2 IUI
PCOS
Other
Other
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Review of
I honestly loved Dr. Petersen and my experience with him. He has good bedside manner but also is direct about the risks you face and the steps that need to be taken. I always felt like i could trust him and the treatment plan he recommended. My only complaint would be that i saw him for the first few months and now i don't really see him at all. I see mostly the nurses or clinic staff but i understand thats is probably common with this field of work.
For the most part, the nursing staff [at Univ of Utah-SLC] has been wonderful. I've had a few hiccups that was lack of communication from them. One was prior to IUI. they didn't tell us to make sure we had intercourse no more than 5 days but less than 1. etc. Which made me really mad but luckily the sperm sample was still ok. They also didn't tell me to have intercourse the night of trigger for the first IUI round, Which again made me mad.
How was your experience with Matthew Peterson at University of Utah?
I honestly loved Dr. Petersen and my experience with him. He has good bedside manner but also is direct about the risks you face and the steps that need to be taken. I always felt like i could trust him and the treatment plan he recommended. My only complaint would be that i saw him for the first few months and now i don't really see him at all. I see mostly the nurses or clinic staff but i understand thats is probably common with this field of work.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Just to trust him and try to have faith in the process. Also, to make sure to ask as many questions as you want! Sometimes the treatment plan can be lengthy and detailed and i always felt a little overwhelmed. Demand the time you need to ask questions and go over everything slowly.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Doctor Petersen is very sweet. He seems almost like a father figure who is trying to help you get through this difficult time. He seems to genuinely care about you and your situation.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
The first few cycles i went on letrozole (an alternative to Clomid) , triggered ovulation with ovidrell and did timed intercourse. That was not successful so we wanted to attempt IUI. However, due to my particular anomaly, i cannot have twins. Therefore, if there were multiple follicles present, the risk for twins being higher, we were recommended to cancel that cycle (which we did). We reduced my letrozol dosage to try to get just one follicle and have been able to complete IUI Since (1 failed attempt) Im currently in the waiting period of my 2nd attempt. If not successful, we will attempt IUI one more time before possibly discussing Invitro
Describe your experience with the nursing staff at University of Utah.
For the most part, the nursing staff has been wonderful. I've had a few hiccups that was lack of communication from them. One was prior to IUI. they didn't tell us to make sure we had intercourse no more than 5 days but less than 1. etc. Which made me really mad but luckily the sperm sample was still ok. They also didn't tell me to have intercourse the night of trigger for the first IUI round, Which again made me mad.
Describe your experience with University of Utah.
I think they are overall wonderful. Communicating through the Mychart is so easy and they respond very quickly. My only complaint would be that you never know who you are seeing or speaking to, so i always felt the need to remind them of my uterine anomaly bc i wasn't sure if they were aware of it or had read the file. They are all friendly and courteous. They try to be sensitive and relay good or bad news in a delicate manner.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
i have insurance that is copay of $80 per visit due to seeing a specialist. The medications were usually around $150 per cycle and IUI was around $400 each cycle
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
NA
What specific things went wrong at University of Utah?
  • Failed to convey critical information
Describe the specific things that went wrong at University of Utah.
I was not given the information i needed pre IUI until we arrived at the clinic to start. Luckily our abstinence days did not cause us to cancel the cycle, but i was pretty upset that no one had told me prior to the time of sample that we should have been abstaining from sex or having sex x amount of days.
8
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
10
10
Age 26 - 30
1 IVF
Endometriosis
Male Factor
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Other
Income $50K - $99K
4th of 6 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Peterson is very personable and makes me feel like the current round of IVF, whither it be the 3rd or 4th, matters. Like it's the biggest thing happening in my world- because it is. He is very professional and careful to explain every move he makes when doing vaginal ultrasounds, which I appreciate because lets face it... they are awful. My husband and I have never felt uncomfortable or iffy around him. I have never felt like I was left in the dark about my care plan.
Strengths: Communication, organizational skills, making you feel like a human not a number, and building a relationship with you. Weaknesses: The only one I can think of is not being able to reach them on the phone. I always have to leave a message and they [U of Utah] always call me back, and in a timely manner.... Lee Cherie is THE BEST nurse!... She is very quick at responding to my messages through MyChart.
How was your experience with Matthew Peterson at University of Utah?
Dr. Peterson is very personable and makes me feel like the current round of IVF, whither it be the 3rd or 4th, matters. Like it's the biggest thing happening in my world- because it is. He is very professional and careful to explain every move he makes when doing vaginal ultrasounds, which I appreciate because lets face it... they are awful. My husband and I have never felt uncomfortable or iffy around him. I have never felt like I was left in the dark about my care plan. He always make sure I know and understand out next steps. What sincerely impressed me- After I had my daughter, about 6 months postpartum (our only live baby from IVF) I had some uncontrollable bleeding. I went to the ER and they ran tests and wanted me to have a D&C. Because we have moved to a different state and my infertility history, I was nervous about my care plan. I called my Infertility office, The U of U, to ask the nurses what they thought about having the D&C because of the scaring that can occur with it. Instead of hearing back from the nurses, Dr. Peterson, himself called me on the phone. He requested my full ER workup papers and test results. He looked over them and he told me how to handle it moving forward. That instance spoke volumes to the kind of doctor he is and the pride he takes in patient care and his work. I would definitely recommend him to the people closest to me without hesitation.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Always go in to see him with questions and be clear about your expectations for him.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Dr. Peterson is always warm and down to earth. He knows me and my whole history. Every time we meet with him, he comes prepared with all the information and helps my Husband and I make the best decision. He always takes the time to sit and listen to our concerns and answer all of our questions. He is very honest and does not sugar coat anything but is able to deliver the facts and information kindly. He is never condescending like a lot of very intelligent people can be. He makes both my husband and I feel like he cares about us and OUR situation.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
At the time of our egg retrieval I was under the care of a different doctor at the University of Utah. I hyperstimulatied really bad and was unable to do a fresh transfer. My doctor took my case to the team and from there on all 5 or so doctors knew about my history and made decisions on my case together. When I began seeing Dr. Peterson he already knew about my history. He had done his "homework" on me so I didn't have to give him the rundown of my medical history of the last 15 years. I was so thankful for that. He did not change up protocol on my FET that he preformed, however, the one he did was the one that we got a live baby out of. I do feel like he watched me closer and I had more frequent appointments and ultrasounds with him because of my history of miscarriage.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Lee Cherie Booth)
Lee Cherie is THE BEST nurse! She has been my primary nurse the entire time I have been at The U. She is very quick at responding to my messages through MyChart. She is very organized, patient with scheduling all my different appointments, and compassionate. She is excellent at communicating and helping me stay organized with my IVF schedule. I love her!
Describe your experience with University of Utah.
Strengths: Communication, organizational skills, making you feel like a human not a number, and building a relationship with you. Weaknesses: The only one I can think of is not being able to reach them on the phone. I always have to leave a message and they always call me back, and in a timely manner. So i guess it's not THAT bad of a weakness haha.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
There are different plans you can choose from. I don't remember the cost of the egg retrieval. We paid a little more because we needed ICSI. An FET is right around $2700. They are very up front with their cost breakdown. In the 4.5 years we have been going there we have never had any shady billing situation come up. What has been quoted is exactly what we have paid. Prices have never been changed or raised.
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
Dr. Peterson presented us with the facts and percentage rates in regards to a single and double embryo transfers. He informed us of the complications and risks that can come with multiple embryo transfer. He never tried to sway us one way or another. He just gave us the facts and let us decide.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2017 - 2018, Successful
9
N/A
Age 26 - 27
2 IVF
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Successful
Review of
I think Dr. Peterson is a very good communicator. He doesn’t mix words which I like and gives you the facts straight. He has an excellent staff and isn’t willing to move onto the next step unless he feels that it is the optimal setting for you to get the best result. I am someone who wants to just go, go and he is there to remind me that we need to do what is best for me and for my potential baby. The only one criticism I can really give is that he is a very busy doctor. Since he is very popular, he has to balance many patients so it might just take a little extra time to get back to you (not during clinic time), but I’ve always felt it was worth the wait.
The nurse assigned to us [at Univ of Utah- SLC] is beyond incredible. She sweet, funny, compassionate, very knowledgeable, don’t feel bothered if you ask her a million questions or ask her to go over information again. She makes me feel at ease and like I’m talking to a friend rather than my nurse.... Strengths-excellent resources, great staff, good at running appointments on time, they are good at squeezing you in, phlebotomy lab right in the clinic, they are big on privacy. Negative-The greatest negative for us is that the clinic is far away. About an hour drive from us, but that don’t affect everyone.
How was your experience with Matthew Peterson at University of Utah?
I think Dr. Peterson is a very good communicator. He doesn’t mix words which I like and gives you the facts straight. He has an excellent staff and isn’t willing to move onto the next step unless he feels that it is the optimal setting for you to get the best result. I am someone who wants to just go, go and he is there to remind me that we need to do what is best for me and for my potential baby. The only one criticism I can really give is that he is a very busy doctor. Since he is very popular, he has to balance many patients so it might just take a little extra time to get back to you (not during clinic time), but I’ve always felt it was worth the wait.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Be willingly to be flexible on your treatment plan. As he really doesn’t want to rush anything for the sake of rushing-and wants the best outcome for you, plans might be changed and just be ready for that.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Dr. Peterson sees many patients, but he made me feel like I was his only patient with his care. He spent as much time as I needed to answer every question I had, even if I thought it was a silly question. I can tell he is emotionally invested in helping to grow my family and I always feel at ease with him even if the results aren’t always good.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
The first protocol used was getting my vitamin regiment-using prenatals, pregnitude, and COQ10. Prenatals and pregnitude for embryo health and COQ10 for quality and strength. then preparing a plan for my retrieval. He prescribed gonal, menopur, saizen, cetrotide, and my trigger shot. They were for growth of my follicles and trigger for ovulation. The results were as expected. Nothing too unusual.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Lee Cherie Booth)
The nurse assigned to us is beyond incredible. She sweet, funny, compassionate, very knowledgeable, don’t feel bothered if you ask her a million questions or ask her to go over information again. She makes me feel at ease and like I’m talking to a friend rather than my nurse.
Describe your experience with University of Utah.
Strengths-excellent resources, great staff, good at running appointments on time, they are good at squeezing you in, phlebotomy lab right in the clinic, they are big on privacy. Negative-The greatest negative for us is that the clinic is far away. About an hour drive from us, but that don’t affect everyone.
9
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
Operations
Nursing Staff
Review of
2018, Unknown Success
10
8
Age 31
4 IUI
1 IVF
1 Egg Freezing
Anovulation
Unexplained
Other
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
Review of
He [Dr. Peterson] was very kind and reliable. He told me exactly what was up... did everything he could to help us. He gave us options and he his Advice. I never felt like a number and felt like he really cared. I also felt like he really knew his stuff. He even told us where to get cheaper prescriptions. I felt like he was trying to help us any way he could by giving us all the info so we can make the best decisions...He put me on femora for IUI’s. He said there were less side effects he listed all the risks but I don’t really remember what they were any more. He gave me a detailed plan with trigger shots. We did four IUI’s. He also did another saline test because I was concerned about my Fallopian tubes. I had an HCG test a while back with a different doctor and they said one tube had pooling. Dr Peterson said my ultra sounds all looked good and that he could do the saline test just to be sure. The test suggested my tubes looked normal.
400 for IUI’s [at University of Utah]...They [nurses] were great and responded quickly...He [Dr. Peterson] was very kind and reliable. He told me exactly what was up... did everything he could to help us. He gave us options and he his Advice. I never felt like a number and felt like he really cared. I also felt like he really knew his stuff. He even told us where to get cheaper prescriptions. I felt like he was trying to help us any way he could by giving us all the info so we can make the best decisions...He put me on femora for IUI’s. He said there were less side effects he listed all the risks but I don’t really remember what they were any more. He gave me a detailed plan with trigger shots. We did four IUI’s. He also did another saline test because I was concerned about my Fallopian tubes. I had an HCG test a while back with a different doctor and they said one tube had pooling. Dr Peterson said my ultra sounds all looked good and that he could do the saline test just to be sure. The test suggested my tubes looked normal.
How was your experience with Matthew Peterson at University of Utah?
Dr Peterson did everything he could to help us. He gave us options and he his Advice. I never felt like a number and felt like he really cared. I also felt like he really knew his stuff. He even told us where to get cheaper prescriptions. I felt like he was trying to help us any way he could by giving us all the info so we can make the best decisions
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
To make sure you tell him everything you want and be clear and he will do all he can to help you.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
He was very kind and reliable. He told me exactly what was up
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
He put me on femora for IUI’s. He said there were less side effects he listed all the risks but I don’t really remember what they were any more. He gave me a detailed plan with trigger shots. We did four IUI’s. He also did another saline test because I was concerned about my Fallopian tubes. I had an HCG test a while back with a different doctor and they said one tube had pooling. Dr Peterson said my ultra sounds all looked good and that he could do the saline test just to be sure. The test suggested my tubes looked normal.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Lee Cherie)
They were great and responded quickly. They were great with out patient monitoring as well when we switched to CNY.
Describe your experience with University of Utah.
The only thing I didn’t like was how far away the clinic was from us. And once we switched to our patient monitoring my insurance didn’t cover anything! I don’t understand why suddenly switching that my insurance couldn’t cover the blood work or ultra sounds
Describe the costs associated with your care under Matthew Peterson at University of Utah.
400 for IUI’s. My insurance covered a lot of the medication and he gave us tips on where to buy them cheaper.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
0
10
Age 31
4 IUI
Anovulation
PCOS
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
Doesn't Recommend
Strongly Recommends
Unsuccessful
Review of
I felt like Dr. Peterson is well qualified. He's got all the bells and whistles to to speak, but his bed side manner was lacking. When I'd go in for appointments alone, he was always very flat. When my husband would come with me, he was much more warm. I didn't get that. The had a situation and needed to be seen quickly, the physician began the pelvic exam without another assistant in the room. He was in such a rush he gave me a paper and pen to write down measurements for my own exam.
They [Univ of Utah- SLC] work hard at getting you in quickly. Don't be afraid to ask for earlier appointments. They were flexible and I really appreciated that. They may try to push research studies, it's ok to say no.... I had a biopsy and waited to receive an email that everything was ok. A phone call would have been nice. I was so worried.... metformin letrozole TIC HSG I never followed his advice, I found a new doctor
How was your experience with Matthew Peterson at University of Utah?
I felt like Dr. Peterson is well qualified. He's got all the bells and whistles to to speak, but his bed side manner was lacking. When I'd go in for appointments alone, he was always very flat. When my husband would come with me, he was much more warm. I didn't get that. The had a situation and needed to be seen quickly, the physician began the pelvic exam without another assistant in the room. He was in such a rush he gave me a paper and pen to write down measurements for my own exam. I don't know how this in any capacity is appropriate. The MA came in shortly after beginning the exam. But I didn't like his manner or lack of professionalism. I transferred care shortly after that experience. I have other friends who rave about him. But he was a disappointment.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Go with your gut. If a doctor doesn't feel right, keep hunting
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Dr Peterson was more interested in getting us enrolled in his study than explaining what we were being seen for. He spent more time explaining his study than my condition. He didn't even touch me or examine me other than shake my hand.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
metformin letrozole TIC HSG I never followed his advice, I found a new doctor
Describe your experience with University of Utah.
They work hard at getting you in quickly. Don't be afraid to ask for earlier appointments. They were flexible and I really appreciated that. They may try to push research studies, it's ok to say no.......................................
What specific things went wrong at University of Utah?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at University of Utah.
I had a biopsy and waited to receive an email that everything was ok. A phone call would have been nice. I was so worried.
0
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
8
7
Age 30
7 IUI
Other
Income $50K - $99K
4th of 4 Docs
Neutral
Neutral
Unsuccessful
Review of
Dr. Peterson has a very kind face that makes it easy to trust him. He is very knowledgeable, comes with lots of experience, and is great at explaining what he is talking about. He is willing to listen to you and think outside the box. However, he can be very blunt and straight forward some times when you are in a fragile state this can be hard to hear but looking back on the information he is blunt about you can see why he may have those concerns.
The nurse practitioner who did IUI was great had a wonderful sense of humor and was kind. ... it cost only $400 for the insemination and sperm prep ... one of the nurse practitioners I felt mistreated and as if I was just a number to her. ... When I spoke to the manager she was very kind and listened. ... They [U of UT - SLC] have lots of innovated ways of doing things with technology and procedures. Because it is a non-profit facility they have studies going on to help find more information about infertility both for male and female.
How was your experience with Matthew Peterson at University of Utah?
Dr. Peterson has a very kind face that makes it easy to trust him. He is very knowledgeable, comes with lots of experience, and is great at explaining what he is talking about. He is willing to listen to you and think outside the box. However, he can be very blunt and straight forward some times when you are in a fragile state this can be hard to hear but looking back on the information he is blunt about you can see why he may have those concerns.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Always go with your question ready and written down. Be prepare to wait for an appointment and once you are there for your appointment be prepared to wait in the waiting room even past your scheduled time.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
While working with the Doctor himself I felt like a human but working with one of his mid-levels I felt just like another number. As she would not listen to me when I tried to explain that I was not under the normal protocol.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
After meeting with Dr. Peterson he had a few additional test he wanted to run as they had not been done with previous providers in hopes to find some additional insight to our case and lack of success. Once all the testing came back he wanted to see for himself how my body reacted to specific fertility meds so we did medication and inject round without insemination. We did this and had a negative results. After that he wanted to try an IUI round before considering IVF even though we had 6 failed IUI's and 2 failed rounds of IVF. His reason was at the University of Utah they did things a little different for their IUI's then other clinics in the state. We agreed to try when we went to our ultrasound to see how the follicles were doing he noticed that I had 3 follicles that had matured. He was concerned about more than one of these taking he and explained the risk to us with great detail. We chose to trigger those follicles and we did the IUI the results of those 3 matured follicles resulted in a negative pregnancy test. We have met with him regarding IVF but have not moved forward at this time.
Describe your experience with the nursing staff at University of Utah.
The first we met was a medical assistant and she was great very friendly and kind. She also spent extra time with us making sure we again knew and understood everything Dr. Peterson had talked to us about. I then had to communicate through the electronic portal and did not have the same experience as it was hard to get the nurse answering his messages to see that my case was not typical and seemed easier to not communicate with them in the portal. After meeting with one of the nurse practitioner I was very disappointed with the meeting and felt that no one should be treated how I was. I ended up speaking with Dr. Peterson staff manager and Dr. Peterson regarding the nurse practitioner and the nursing staff handling the portal messages. The nurse practitioner who did IUI was great had a wonderful sense of humor and was kind.
Describe your experience with University of Utah.
Strengths the depth of knowledge of their providers and clinical staff. Office is not grand or fancy in anyway but is comfortable and inviting. They have lots of innovated ways of doing things with technology and procedures. Because it is a non-profit facility they have studies going on to help find more information about infertility both for male and female.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
IUI was unbelievable lower than I had every paid before it cost only $400 for the insemination and sperm prep. Medication seem normal and other cost I don't remember as well.
What specific things went wrong at University of Utah?
  • Provided conflicting information
Describe the specific things that went wrong at University of Utah.
As mentioned in a few parts of my review working with one of the nurse practitioners I felt mistreated and as if I was just a number to her. Dr. Peterson had specifically told me we were not doing his standard protocol and what to expect at each step. When I met with this specific nurse practitioner she would not listen to me or let me even explain what I had been told. She told me there was a standard protocol an that is what she was doing. When I tried to explain to her my situation and how it was very different she would deflect or ignore me. She would not listen or answer my questions or concerns. She made me feel that even with all of my past experience of infertility and treatment that I was not intelligent enough to know anything. I left very upset and frustrated I didn't want anyone else to experience what I had so I called into the office and requested to speak with a manager to tell of my experience. When I spoke to the manager she was very kind and listened. She resured me that she would review my case with Dr.Peterson personally and that either she or him would give me a call back. This was in fact the case. Dr. Peterson called me himself to apologize for his employees behavior and to go over what my actual next steps should be.
8
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2014 - 2017, Successful
10
10
Age 26 - 29
4 IUI
IVF
Endometriosis
Other
Income $100K - $199K
Architect
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Peterson has decades of experience and success. He is as warm, kind and empathetic as he is knowledgeable. He made special efforts to check in with me and my husband, individually- to see how we are doing. He knows the importance and sacrifice couples make to have their children, and is so sensitive to that fact. I have never felt like a "number/patient" always a friend. He is a kind and Christlike man, who will be your greatest ally through your infertility journey.
Our sweet nurse [at the University of Utah-SLC] was the perfect partner to Dr. Peterson. She was so warm, and so supportive. If I had questions, which I did. She was so quick to respond. She was everything I could have hoped for in a nurse through this process... The clinic was so professionally ran. The staff were all sweet, Empathetic and proficient.... He [Dr. Matthew Petereson] is wonderful. Ask as many questions as you want/need. He will answer them, and re-answer them. He knows how overwhelming this process can be
How was your experience with Matthew Peterson at University of Utah?
Dr. Peterson has decades of experience and success. He is as warm, kind and empathetic as he is knowledgeable. He made special efforts to check in with me and my husband, individually- to see how we are doing. He knows the importance and sacrifice couples make to have their children, and is so sensitive to that fact. I have never felt like a "number/patient" always a friend. He is a kind and Christlike man, who will be your greatest ally through your infertility journey.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
He is wonderful. Ask as many questions as you want/need. He will answer them, and re-answer them. He knows how overwhelming this process can be
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
From the moment I met Dr. Petterson, it was as if we had known eachother forever. He not only treats me like his only patient, but a dear friend. Through this long and sometimes painful process, it can be so overwhelming and stressful. He will hold my hand say "if you were my daughter"... or just hold my hand while I cry. He is brilliant, I more than trust him with this delicate and special endeavor, of helping my husband and I become parents, I depend on him. He calls after clinical hours, to check in me physically and emotionally. He is a life long friend, and a blessing in our lives.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
Ever since the beginning, we have yet to find a "problem" with me or my husband. Not for a lake of testing Given the fact that we are both healthy, with what we can foresee, no issues... Dr. Petterson started me on a birth control, to regulate my cycle. Once it came time I started Gonal-F and menopur. We chose to do a frozen cycle, once time came to implant our frozen embryo, we then began progesterone shots. Dr. Peterson chose a normal dose and schedule for what my "case" was. His approach is, not to throw anything and everything, with hopes of a positive result. He, along with the board of Dr's in the clinic, study my case and decide what route is best.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Lee Charie )
Our sweet nurse was the perfect partner to Dr. Peterson. She was so warm, and so supportive. If I had questions, which I did. She was so quick to respond. She was everything I could have hoped for in a nurse through this process
Describe your experience with University of Utah.
The clinic was so professionally ran. The staff were all sweet, Empathetic and proficient.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
14k-18k
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
Dr. Petterson believes the most important thing, is a positive, successful pregnancy. For the baby and mother. He always recommends one embryo transfer at a time, and shows data and fact in the differences with single and multiple pregnancies. Risk Factor. However, he knows this is a personal decision, and allows his patients to make the decision based on one embryo or two. He wants you to know all the facts, so you can make the best decision.
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2016 - 2017, Unsuccessful
7
7
Age 45 - 46
6 IUI
2 IVF
Donor Sperm
Poor Egg Quality
European
Other
Income $100K - $199K
2nd of 2 Docs
Neutral
Neutral
Unsuccessful
Review of
He [Dr. Matthew Peterson] is very intelligent, and has a fair/good bedside manner. Unfortunately, he wasn't involved enough in my monitoring (compared to previous IVF doc); techs & nurses did everything after the initial consultation until the retrieval. I was disappointed, and didn't FEEL like he was involved enough (although he said he reviewed every lab & Ultrasound). In fairness, at the completion of the failed IVF Cycle I told him how I felt, and he said he could be more involved in future cycles. One final dissatisfaction: he says things about financial matters and then the clinic business office contradicts him. Very frustrating.
Strength [of Univ of Utah]: local, easy to contact, prompt, good communication via My chart (email). Weaknesses: inconsistencies between what doc says & business office in regard to financial matters. And as I keep saying, too much time spent with techs & nurses, not enough time with Docs, especially for the significant out of pocket expenses.... Lee Cherie Booth is amazing. End of story. The rest of the nursing staff seems so-so compared to a few years ago. Too many techs, not enough time with the Doc.
How was your experience with Matthew Peterson at University of Utah?
He is very intelligent, and has a fair/good bedside manner. Unfortunately, he wasn't involved enough in my monitoring (compared to previous IVF doc); techs & nurses did everything after the initial consultation until the retrieval. I was disappointed, and didn't FEEL like he was involved enough (although he said he reviewed every lab & Ultrasound). In fairness, at the completion of the failed IVF Cycle I told him how I felt, and he said he could be more involved in future cycles. One final dissatisfaction: he says things about financial matters and then the clinic business office contradicts him. Very frustrating.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Tell him that you want HIM to do your monitoring ultrasounds himself...not the techs.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
I felt (whether actual or perceived, I don't know) like he was judging (very discretely) my status as a single mom, and possibly, again very subtly, my non-membership in the dominant faith in Utah).
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
Supplements: Pregnitude, L-Arginine, Baby Aspirin, DHEA, COENZYME Q 10, Melatonin, Serovital. Meds: Clomid, Cetrotide, Menopur, Gonal F, and Pregnyl trigger.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Lee Cherie Booth)
Lee Cherie Booth is amazing. End of story. The rest of the nursing staff seems so-so compared to a few years ago. Too many techs, not enough time with the Doc.
Describe your experience with University of Utah.
Strength: local, easy to contact, prompt, good communication via My chart (email). Weaknesses: inconsistencies between what doc says & business office in regard to financial matters. And as I keep saying, too much time spent with techs & nurses, not enough time with Docs, especially for the significant out of pocket expenses.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
Roughly $19,000 -20,000 for IVF cycle (egg retrieval), meds, and genetic screen. Another $4-500 for FET & meds.
What specific things went wrong at University of Utah?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at University of Utah.
On two occasions, the doctor gave me information about pricing of his recommended treatment plan, then the business office contradicted him, saying that he has "nothing to do with the pricing". Very frustrating, as you can imagine--especially since the cost was higher than presented.
7
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2016, Successful
9
8
Age 29
2 IUI
2 IVF
European
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Neutral
Successful
Review of
He [Dr. Peterson] can be kind of blunt and to the point, which is something my husband and I like about him, but he can also be very compassionate and warm...He is good at making feel at ease whenever we are around him. He is very candid about the science side of things, but will also give his opinion or view...they work as a team of doctors so it isn’t always the easiest to see him.
I really like all of the nurses that I have been in contact with [at University of Utah]. They are all knowledgeable and kind...It was about $15,000 with meds for our first round. It was about $20,000 with meds for our second. That was a 3 cycle guarantee one so we just paid for meds for our third. We are going to do another frozen transfer and that will be around $4,000 with meds...I would say that scheduling is definitely the most frustrating thing for me with the clinic. I also don’t love that there isn’t really any care given once you have finished the cycle. I like the care throughout the process though.
How was your experience with Matthew Peterson at University of Utah?
The one thing I don’t love about going to Dr. Peterson is that they work as a team of doctors so it isn’t always the easiest to see him. We want him to do our frozen transfer this next time and will have to wait four months for him to do it. It also took us four months to get in for a consultation. So, it going to take us eight months from when we first reached out to the doctors office. They are really really busy there, but it is worth it to wait for us because we want to be working with him. We like him and feel most comfortable with him.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
He can be kind of blunt and to the point, which is something my husband and I like about him, but he can also be very compassionate and warm. So, if you don’t want some bluntness, and only want warm fuzzies, maybe he isn’t the doctor for you. You also need to be willing to wait a little longer for treatments or be willing to see another doctor on the team.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
He is good at making feel at ease whenever we are around him. He is very candid about the science side of things, but will also give his opinion or view:
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
I did 2 retrievals and 3 transfers and that was a couple of years ago so I honestly couldn’t tell you specifics, especially since 1 was a frozen transfer so the protocol was different. I took Menopur, Gonal-F, and Cetrotide. The upped all of these and added HGH on my second retrieval. I also did the progesterone each time. I also get on a birth control for the month before injections each time.
Describe your experience with the nursing staff at University of Utah.
I really like all of the nurses that I have been in contact with. They are all knowledgeable and kind.
Describe your experience with University of Utah.
I would say that scheduling is definitely the most frustrating thing for me with the clinic. I also don’t love that there isn’t really any care given once you have finished the cycle. I like the care throughout the process though.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
It was about $15,000 with meds for our first round. It was about $20,000 with meds for our second. That was a 3 cycle guarantee one so we just paid for meds for our third. We are going to do another frozen transfer and that will be around $4,000 with meds.
9
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
2014 - 2016, Unsuccessful
10
9
Age 28 - 30
6 IUI
2 IVF
Male Factor
PCOS
Poor Egg Quality
Tubal Blockage
Unexplained
Other
European
Income $50K - $99K
Teacher
5th of 5 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
He remembered details about us and our lives. He would ask us how things in our lives outside of fertility were going. He really got to know a little more about us.... We never got the results we wanted from seeing Doctor Peterson, never had a healthy pregnancy or delivered a baby. However we had a very positive and encouraging experience. He was kind and caring. He went out of his way to do all he could for us.
He clinic [U of Utah] was fine for me. It is a teaching hospital/clinic so students are around often. If someone is uncomfortable with a student assisting or watching you had to let them know. Also, there is a large team of doctors so you will likely see all different doctors if you don’t make it clear that you want to see the same one every time.... We spent (including medications) between $12,000-$16,000 for each round of IVF.
How was your experience with Matthew Peterson at University of Utah?
We never got the results we wanted from seeing Doctor Peterson, never had a healthy pregnancy or delivered a baby. However we had a very positive and encouraging experience. He was kind and caring. He went out of his way to do all he could for us.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
If you don’t understand what he is explaining to you, just ask and he’ll find a way to make sure you understand. He is brilliant and knows so much that I had to remind him that I didn’t always know the basics. We loved working with him.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
He remembered details about us and our lives. He would ask us how things in our lives outside of fertility were going. He really got to know a little more about us.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
We did our first round of IVF with a pretty standard protocol because all testing results pointing to that. I hyper stimulated and had to have a freeze all cycle at the last minute. He was fabulous about my after care. We then did a frozen transfer of 2 embryos which yielded what appeared to be a twin pregnancy. It ended with a miscarriage which again, he handled our aftercare greatly and encouraged us to do another round. We did another fresh cycle, antagonist cycle with HGH. It looked to work well and we transferred an embryo that looked like it should work. Unfortunately it did not.
Describe your experience with your nurse at University of Utah. (Assigned nurse: Lee-Sheri)
She was kind and easy to get in touch with or talk to. I felt that my husband and I were rare cases but we spoke with our Dr more than we did nurses.
Describe your experience with University of Utah.
He clinic was fine for me. It is a teaching hospital/clinic so students are around often. If someone is uncomfortable with a student assisting or watching you had to let them know. Also, there is a large team of doctors so you will likely see all different doctors if you don’t make it clear that you want to see the same one every time.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
We spent (including medications) between $12,000-$16,000 for each round of IVF. It was around $3,000 for the frozen cycle. We wanted to do a cycle guarantee but were denied.
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
He seemed to prefer single embryo transfers but gave us all the information we needed to make a proper decision. He supported us when we chose to transfer 2 embryos, and I know he would not have let us make a decision that was not healthy. I knew he’d make sure we couldn’t make a bad decision.
What specific things went wrong at University of Utah?
  • Scheduled the wrong procedure
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
Verified

This patient has provided documentation of treatment at this clinic.

2006 - 2012, Unsuccessful
7
7
Age 30 - 36
10 IUI
6 IVF
Egg Freezing (cancer)
Embryo Freezing
Cancer
Unexplained
European
1st of 3 Docs
Neutral
Neutral
Unsuccessful
Review of
He [Dr. Peterson] is smart and thorough. He is not warm fuzzy and talks a lot about statistics and "take home baby rate". I appreciate direct numbers and statistics, but I often felt like we weren't talking about something that was real for us and trying to produce an actual baby for us. On the other hand we had 3 unsuccessful IVF attempts before the 4th one worked. On a couple of the unsuccessful ones, he personally called us and expressed his sympathy.
The clinic [U of Utah] is very busy. You don't necessarily see the same doctor every time. You can't expect that they remember everything that is going on with you.... Professional, well run, but too big to always keep track of what I needed. It is very nice to have everything there and not have to get parts done anywhere else. Within the clinic, I was a number. [Nursing Staff] Good at each part of administering items. Some instructions on meds an shots were not clear
How was your experience with Matthew Peterson at University of Utah?
He is smart and thorough. He is not warm fuzzy and talks a lot about statistics and "take home baby rate". I appreciate direct numbers and statistics, but I often felt like we weren't talking about something that was real for us and trying to produce an actual baby for us. On the other hand we had 3 unsuccessful IVF attempts before the 4th one worked. On a couple of the unsuccessful ones, he personally called us and expressed his sympathy. In that case he was very warm and loving. I would trust him and go to him again, but he is very statistic oriented.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Don't expect to have a warm experience but expect a good experience
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
The clinic is very busy. You don't necessarily see the same doctor every time. You can't expect that they remember everything that is going on with you. I had to review it alot.
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
This was 10 year ago, so I know things have changed since then. They were not big on forcing the blastocyst then and so I think we transferred our embryos earlier that we could have.
Describe your experience with the nursing staff at University of Utah.
Good at each part of administering items. Some instructions on meds an shots were not clear Very helpful in the office. Did not always follow up on my individual needs after we were out of the office.
Describe your experience with University of Utah.
Professional, well run, but too big to always keep track of what I needed. It is very nice to have everything there and not have to get parts done anywhere else. Within the clinic, I was a number. I went to a smaller clinic after this and liked the feel a lot better.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
I don't remember the details (we have done IVF 6 times)... $10,00-15,000.
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
He is very big on transferring as few embryos as you are comfortable with. He is not big on multiples.
What specific things went wrong at University of Utah?
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at University of Utah.
Just basic items- nothing too large. The biggest was we will call you with your pregnancy test, they didn't so we had to call them.
7
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
7
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of
LGBTQ
2005 - 2012, Successful
10
10
Age 29 - 36
4 IVF
Other
Other
Accountant
1st of 5 Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Review of
He [Dr. Peterson] is very personal, & has a good bedside manner. He knows what he is doing & I trust him. I started under his care & was put on rotations but because of him I now have 7 children. He is an excellent doctor & I would recommend him to anyone. I have recommended him to several people who have gone through this same struggle as I have & have felt like they didn’t know where to go. Matthew is the answer & the right doctor for anyone. He is the best & I'm so grateful for him.
When I first started going to the U [U of Utah] it was all in the maternity unit. It’s all in its own private department now, all confidential, run smoothly & they care so much about you & your outcome. It’s the best place you would ever want to be.... They were confidential in bringing you into private offices & talking to you about your own specific plan & dates & what to expect & when to come back & if you had any questions. They always seemed happy, knew you by name & still to this day do.
How was your experience with Matthew Peterson at University of Utah?
He is very personal, & has a good bedside manner. He knows what he is doing & I trust him. I started under his care & was put on rotations but because of him I now have 7 children. He is an excellent doctor & I would recommend him to anyone. I have recommended him to several people who have gone through this same struggle as I have & have felt like they didn’t know where to go. Matthew is the answer & the right doctor for anyone. He is the best & I'm so grateful for him.
What's one piece of advice would you give a prospective patient of Matthew Peterson at University of Utah?
Trust his decisions & respect what he is doing. He knows what is best for you.
During treatment, were you treated like a number or a human with Matthew Peterson at University of Utah?
Very personal, he wanted to get to know me & my husband & help us solve why we were not able to get pregnant
Describe the protocols Matthew Peterson used in your cycles at University of Utah and their degree of success.
(This was a long time ago)I used lupron, shots under my belly button, follistim, shots around my belly button, & then the “peanut butter” shot in the muscle part of my bottom (HCG?) pregnancy with 4 fresh cycles, one frozen cycle did not work
Describe your experience with the nursing staff at University of Utah.
They were confidential in bringing you into private offices & talking to you about your own specific plan & dates & what to expect & when to come back & if you had any questions. They always seemed happy, knew you by name & still to this day do.
Describe your experience with University of Utah.
When I first started going to the U it was all in the maternity unit. It’s all in its own private department now, all confidential, run smoothly & they care so much about you & your outcome. It’s the best place you would ever want to be.
Describe the costs associated with your care under Matthew Peterson at University of Utah.
I don’t remember each component. I just know that it’s expensive & it’s worth it & I would do it all over again!
Describe Matthew Peterson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Utah.
Matthew felt that I needed to transfer 3 embryos my first try because my chances of getting pregnant were very low. Even after the embryos took my percentages were low resulting in a miscarriage but later found out I was actually pregnant with twins!
10
Doctor
Matthew Peterson
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
University of Utah
Salt Lake City
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Review of

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