Rated 9.2
Strongly recommend: 78%Neutral: 16%Don't recommend: 6%9.2
78% strongly recommend
38 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.7
9.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.2
5.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wabash
Residency
U. of North Carolina
Fellowship
U. of Michigan

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Matthew Will works in 2 offices at

Midwest Fertility Specialists
Rated 8.6
Strongly recommend: 72%Neutral: 17%Don't recommend: 11%8.6

Explore Clinic
Carmel
12188-A N. Meridian St.
Carmel, IN 46032
Fort Wayne
2514 E. Dupont Rd.
Fort Wayne, IN 46825

38 patient reviews

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 35 - 36
1 IVF
Endometriosis
Male Factor
Uterine Fibroids
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Will told us if we did Pgs he would feel more comfortable transferring one. If we didn’t do the testing due to my age he would transfer two...He always seemed genuine with his help, when we only got 5 eggs at the retrieval I could sense he was upset right along with us...My husband and I had taken ivf off the table years ago but dr will made it seem possible for us. He always seemed very compassionate and very caring in talking with myself and my husband. I felt like he talked to us like people not just another patient.
Everyone was always extremely friendly [at Midwest Fertility Specialists]. Office was always really clean. They are always good about appointment times and we never really had to wait too long even during the stimulation part of the ivf process. They were also really personable I really like the clinic and would recommend to others...Emily [nurse] was amazing. Working full time I couldn’t always pick up the phone to ask questions but I emailed her and she was great at getting back with me right away...I absolutely love dr Will and his office. My husband and I had taken ivf off the table years ago but dr will made it seem possible for us. He always seemed very compassionate and very caring in talking with myself and my husband. I felt like he talked to us like people not just another patient.
How was your experience with Matthew Will at Midwest Fertility Specialists?
I absolutely love dr Will and his office. My husband and I had taken ivf off the table years ago but dr will made it seem possible for us. He always seemed very compassionate and very caring in talking with myself and my husband. I felt like he talked to us like people not just another patient.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
He always seemed genuine with his help, when we only got 5 eggs at the retrieval I could sense he was upset right along with us.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Emily )
Emily was amazing. Working full time I couldn’t always pick up the phone to ask questions but I emailed her and she was great at getting back with me right away.
Describe your experience with Midwest Fertility Specialists.
Everyone was always extremely friendly. Office was always really clean. They are always good about appointment times and we never really had to wait too long even during the stimulation part of the ivf process. They were also really personable I really like the clinic and would recommend to others.
Describe Matthew Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
Dr Will told us if we did Pgs he would feel more comfortable transferring one. If we didn’t do the testing due to my age he would transfer two.
9
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2019, Unknown Success
NPS
8
NPS
9
Age 34
6 IUI
1 IVF
Male Factor
Unexplained
Income $50K - $99K
Professor
2nd of 2 Docs
3 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Will was compassionate and when there he woukd take the time to explain the treatment. Only actually saw him a few times. He ended up not doing our retrieval, something we learned the day of. He was not present during any monitoring visits but would return phone calls when requested. ... Had to have fibroids removed then 6 weeks after put on media action for retrieval. After retrieval put on birth control for a week before being able to start transfer meds. Transfer was pushed back o
Hard to schedule appointments [at Midwest Fertility Specialists] around work but they are quick and do not leave you waiting. They see you right away after you become a patient and the staff is always helpful and friendly. ... Nurse Emily was amazing. She knows what she is talking about and will walk you through every step. She answers all phone calls and makes the process easy ... They are expensive but most fertility clinics are. ...
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Will was compassionate and when there he woukd take the time to explain the treatment. Only actually saw him a few times. He ended up not doing our retrieval, something we learned the day of. He was not present during any monitoring visits but would return phone calls when requested.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Expect to deal with his nurse.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
He took time to explain the issues and treatment
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
Had to have fibroids removed then 6 weeks after put on media action for retrieval. After retrieval put on birth control for a week before being able to start transfer meds. Transfer was pushed back once
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Emily)
Nurse Emily was amazing. She knows what she is talking about and will walk you through every step. She answers all phone calls and makes the process easy
Describe your experience with Midwest Fertility Specialists.
Hard to schedule appointments around work but they are quick and do not leave you waiting. They see you right away after you become a patient and the staff is always helpful and friendly. They are expensive but most fertility clinics are.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
Out of pocket cost are around $19,000 for one full cycle with monitoring and blood work not including medications.
8
Doctor
Matthew Will
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018 - 2019, Successful
NPS
9
NPS
10
Age 38 - 39
3 IUI
1 IVF
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Matthew Will] would personally call me if I had questions or if he knew I was struggling with anything!...always wanted my care to be driven by what my husband and I wanted. He never pressured us into anything but would also give us his best recommendation. It was great to have a doctor that we trust and felt truly wanted the best for us...It was recommended we try iui with injectables and insemination. We tried 3 times due to lower cost than ivf and then decided it was time to move to ivf. Ended up with only 2 early blastocysts after 20 eggs retrieved. Due to poor egg quality. Dr will was very supportive and encouraging and we transferred them. Just recently got positive test!!!
Due to our age and husbands lower morphology. It was recommended [by Midwest Fertility Specialists] we try iui with injectables and insemination. We tried 3 times due to lower cost than ivf and then decided it was time to move to ivf...They [nurses] were all amazing!!! They were so kind and friendly! Really seemed to care about my goals...We had a wonderful experience with Midwest! They are caring, responsive, and truly want the best for the patient. Scheduling and communication is always easy. Appts were always pretty much on time.
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr will always wanted my care to be driven by what my husband and I wanted. He never pressured us into anything but would also give us his best recommendation. It was great to have a doctor that we trust and felt truly wanted the best for us.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Ask questions if you have any! He is more than willing to answer them
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
Dr will would personally call me if I had questions or if he knew I was struggling with anything!
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
My husband and I had been trying to conceive for over a year. Due to our age and husbands lower morphology. It was recommended we try iui with injectables and insemination. We tried 3 times due to lower cost than ivf and then decided it was time to move to ivf. Ended up with only 2 early blastocysts after 20 eggs retrieved. Due to poor egg quality. Dr will was very supportive and encouraging and we transferred them. Just recently got positive test!!!
Describe your experience with the nursing staff at Midwest Fertility Specialists.
They were all amazing!!! They were so kind and friendly! Really seemed to care about my goals.
Describe your experience with Midwest Fertility Specialists.
We had a wonderful experience with Midwest! They are caring, responsive, and truly want the best for the patient. Scheduling and communication is always easy. Appts were always pretty much on time.
9
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Midwest Fertility Specialists
Fort Wayne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
6
NPS
6
Age 26 - 27
4 IUI
Anovulation
Unexplained
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Will genuinely listened. He took time to explain everything. He answered all of our questions. At the beginning I felt more confident in his plan than at the end. Towards the end he made me feel my only option was ivf.... [Protocols] Letrozole before bed and timed intercourse . No success Letrozole and iui. 3rd day monitoring, no success Letrozole, global f, ovidrel iui, progesterone no success... Most of the nurses are great-brook is a favorite.
They [Midwest Fertility Specialists] were flexible with scheduling. The downfall- they're always behind towards the end they started closing Sunday so you had to drive to Carmel for treatment. Had issues where prescriptions aren't sent in... Most of the nurses are great-brook is a favorite. Shelby was not very delicate with iui and she was constantly running behind... Consultation 150 Iui 1200 Injectable iui 2000 Ultrasound 200 Meds-depended on cycle. Download goodrx it was cheaper than my insurance. All prices above are out of pocket
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Will genuinely listened. He took time to explain everything. He answered all of our questions. At the beginning I felt more confident in his plan than at the end. Towards the end he made me feel my only option was ivf.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Research your options. Ask a lot of questions.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
Dr will ws extremely friendly and carrying. He listened to all concerns.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
Letrozole before bed and timed intercourse . No success Letrozole and iui. 3rd day monitoring, no success Letrozole, global f, ovidrel iui, progesterone no success
Describe your experience with the nursing staff at Midwest Fertility Specialists.
Most of the nurses are great-brook is a favorite. Shelby was not very delicate with iui and she was constantly running behind
Describe your experience with Midwest Fertility Specialists.
They were flexible with scheduling. The downfall- they're always behind towards the end they started closing Sunday so you had to drive to Carmel for treatment. Had issues where prescriptions aren't sent in
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
Consultation 150 Iui 1200 Injectable iui 2000 Ultrasound 200 Meds-depended on cycle. Download goodrx it was cheaper than my insurance. All prices above are out of pocket
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
Describe the specific things that went wrong at Midwest Fertility Specialists.
See previous message. Also welcome packet with was lost
6
Doctor
Matthew Will
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
6
Clinic
Midwest Fertility Specialists
Fort Wayne
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 33 - 34
3 Fertility Medications
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Will really cares about helping me have a child. I feel like he is confident in that, which makes me confident as well. He calls me himself at times and wants to make sure I understand everything. I live about two hours from the office and he tries to accommodate me as much as possible... I used menopur injections to stimulate my ovaries. I was monitored closely by ultrasound and blood work 2-4 times per week. Once I got to the correct stage, my husband and I tried to conceive naturally. We tried this three times with no avail.
The facility [Midwest Fertility Specialists] is clean and inviting. The doctor is the one who gets you from the waiting room (which is something I appreciated and never experienced before). The doctors and nurses and kind, caring, and patient. The rest of the staff is very kind and courteous... Emily [a nurse] is awesome and great with communication. She usually calls me with results as soon as she gets them. If not, she calls me back promptly every time.
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Will really cares about helping me have a child. I feel like he is confident in that, which makes me confident as well. He calls me himself at times and wants to make sure I understand everything. I live about two hours from the office and he tries to accommodate me as much as possible.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
N/a
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
He and his nurse are very empathetic and timely with phone calls.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
I used menopur injections to stimulate my ovaries. I was monitored closely by ultrasound and blood work 2-4 times per week. Once I got to the correct stage, my husband and I tried to conceive naturally. We tried this three times with no avail. We are preparing to start IVF sometime this year.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Emily)
Emily is awesome and great with communication. She usually calls me with results as soon as she gets them. If not, she calls me back promptly every time.
Describe your experience with Midwest Fertility Specialists.
The facility is clean and inviting. The doctor is the one who gets you from the waiting room (which is something I appreciated and never experienced before). The doctors and nurses and kind, caring, and patient. The rest of the staff is very kind and courteous.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
Cost is not cheap for any fertility treatments.
What specific things went wrong at Midwest Fertility Specialists?
  • Failed to call with results
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Fort Wayne
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $100K - $199K
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Will will only transfer one embryo unless there are special circumstances. ... Compassionate. Kind. Good sense of humor. Willing to adjust treatment as needed. He never treated us like a loss cause. He truly wanted us to be successful and did everything he could. He has been a great resource as we move forward with a double donor cycle. ... Dr. Will was very compassionate with us and our situation. He was willing to completely revamp our treatment to give us the best possible chance.
Clean. Professional. Busy. Clinic is well organized. Staff cares about each patient and takes their time, you aren't rushed. They are also prompt in returning calls and minimizing wait times in the waiting room. ... Emily had a good sense of humor and was reliable. ...
How was your experience with Matthew Will at Midwest Fertility Specialists?
Compassionate. Kind. Good sense of humor. Willing to adjust treatment as needed. He never treated us like a loss cause. He truly wanted us to be successful and did everything he could. He has been a great resource as we move forward with a double donor cycle.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Trust him.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
Dr. Will was very compassionate with us and our situation. He was willing to completely revamp our treatment to give us the best possible chance. We did not have success but we are using him for our future double donor cycle.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
He was on board with me using omnetrope, something Dr. Reuter wasn't willing to do.
Describe your experience with your nurse at Midwest Fertility Specialists. (Assigned nurse: Emily)
Emily had a good sense of humor and was reliable.
Describe your experience with Midwest Fertility Specialists.
Clean. Professional. Busy. Clinic is well organized. Staff cares about each patient and takes their time, you aren't rushed. They are also prompt in returning calls and minimizing wait times in the waiting room.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
$0.00
Describe Matthew Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
Dr. Will will only transfer one embryo unless there are special circumstances.
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
8
NPS
9
Age 27
4 IUI
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Dr. Will has been wonderful to work with. He is very caring and understanding of our struggles. He has been very willing to work with us at every step of the process, and is very good at explaining to us just exactly what the plan is/should be. It can be a bit of a struggle as he splits his time between two different offices, but there are only good things to say when we are actually together. Dr. Will has also expressed his willingness to help us further should our first attempt at IVF prove not to be successful. He is wonderful to work with.
The staff [Midwest Fertility Specialists] is small and caring. The team is knowledgeable and very willing to work with you. The team is very good at going over all options and paths with their patients. It has been great working with them.... The nursing staff is caring and knowledgeable and great to work with.... $500 per iui plus cost of meds... Dr. Will has been wonderful to work with. He is very caring and understanding of our struggles.
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Will has been wonderful to work with. He is very caring and understanding of our struggles. He has been very willing to work with us at every step of the process, and is very good at explaining to us just exactly what the plan is/should be. It can be a bit of a struggle as he splits his time between two different offices, but there are only good things to say when we are actually together. Dr. Will has also expressed his willingness to help us further should our first attempt at IVF prove not to be successful. He is wonderful to work with.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
He was very personable and seemed to care about our treatments
Describe your experience with the nursing staff at Midwest Fertility Specialists.
The nursing staff is caring and knowledgeable and great to work with.
Describe your experience with Midwest Fertility Specialists.
The staff is small and caring. The team is knowledgeable and very willing to work with you. The team is very good at going over all options and paths with their patients. It has been great working with them.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
$500 per iui plus cost of meds
8
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Midwest Fertility Specialists
Fort Wayne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 25
European
Income $0 - $49K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Will sat and talked to us about all our risks, chances, concerns, etc. I never felt like we were under a time crunch or like he wanted us to choose treatment we didn't want to do. He was pleasant and polite!...Dr Will switched me to letrazole and gave specific evidence as to why he was doing so. He then explained in depth how the cycle would run for our upcoming IUI.
Every person I've encountered in this office [Midwest Fertility Specialists] is sweet and compassionate!...Our iui cycle was quoted at barely over $1,000 for everything except the letrazole...Strengths are definitely thoroughness, compassion, and patient care. As for weaknesses, we did wait quite a long time past our appointment time...Dr Will switched me to letrazole and gave specific evidence as to why he was doing so. He then explained in depth how the cycle would run for our upcoming IUI.
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr Will sat and talked to us about all our risks, chances, concerns, etc. I never felt like we were under a time crunch or like he wanted us to choose treatment we didn't want to do. He was pleasant and polite!
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Don't be afraid to ask questions or express concerns.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
Dr Will took the time to ask my husband about ourselves and our relationship before even discussing our medical history.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
Dr Will switched me to letrazole and gave specific evidence as to why he was doing so. He then explained in depth how the cycle would run for our upcoming IUI.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
Every person I've encountered in this office is sweet and compassionate!
Describe your experience with Midwest Fertility Specialists.
Strengths are definitely thoroughness, compassion, and patient care. As for weaknesses, we did wait quite a long time past our appointment time.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
Our iui cycle was quoted at barely over $1,000 for everything except the letrazole.
Describe Matthew Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
N/A (we've not pursued IVF at this point)
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Fort Wayne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 36 - 37
European
Income $200K - $499K
Accountant
3rd of 4 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Will was extremely kind and knowledgable. Even during my miracle pregnancy after using donor eggs and surrogate, he followed my first trimester and sat in at every ultrasound. I will never ever forget how amazing he was....I did my monitoring for CCRM here. I also did one IUI with injectables....They are a well organized and friendly clinic. Their 7-day a week hours and quick on-site lab made things easy-breezy. The staff are impeccable.
While I did minimal treatments at the clinic [Midwest Fertility Specialists], I did ALL of my monitoring here. The staff at this clinic was simply amazing. Heartfelt, compassionate and made everything simple and easy. Even when I got a surprise miracle pregnancy, they followed it even though they had no skin in the game. I simply can't say enough good things about Midwest and Dr. Will....They are a well organized and friendly clinic. Their 7-day a week hours and quick on-site lab made things easy-breezy. The staff are impeccable.
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr. Will was extremely kind and knowledgable. Even during my miracle pregnancy after using donor eggs and surrogate, he followed my first trimester and sat in at every ultrasound. I will never ever forget how amazing he was.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Have hope. Surround yourself with doctors you trust.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
While I did minimal treatments at the clinic, I did ALL of my monitoring here. The staff at this clinic was simply amazing. Heartfelt, compassionate and made everything simple and easy. Even when I got a surprise miracle pregnancy, they followed it even though they had no skin in the game. I simply can't say enough good things about Midwest and Dr. Will.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
I did my monitoring for CCRM here. I also did one IUI with injectables.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
Loved the staff here. They all took so much time to really care about my situation.
Describe your experience with Midwest Fertility Specialists.
They are a well organized and friendly clinic. Their 7-day a week hours and quick on-site lab made things easy-breezy. The staff are impeccable.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
All reasonable. Considering.
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Carmel
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2012, Unsuccessful
NPS
8
NPS
7
Age 28
4 Fertility Medications
PCOS
European
Income $200K - $499K
Nurse or HC Services
1st of 4 Docs
3 IUI With Other Docs
3 IVF With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Will did a great job listening to me at each appointment...All of my questions were answered and he did a great job communicating... He also changed the protocol after each failure to give me a better chance at success.
There was never a long wait at this clinic [University of Michigan] and I felt like my appointments with Dr. Will were not rushed. They were great at calling me and informing me of next steps.
How was your experience with Matthew Will at University of Michigan Center for Reproductive Medicine?
Dr. WIll did a great job listening to me at each appointment. He also changed the protocol after each failure to give me a better chance at success.
What's one piece of advice would you give a prospective patient of Matthew Will at University of Michigan Center for Reproductive Medicine?
Dr. Will is a caring phyisician.
During treatment, were you treated like a number or a human with Matthew Will at University of Michigan Center for Reproductive Medicine?
There was never a long wait at this clinic and I felt like my appointments with Dr. Will were not rushed. All of my questions were answered and he did a great job communicating.
Describe the protocols Matthew Will used in your cycles at University of Michigan Center for Reproductive Medicine and their degree of success.
Clomid or Femara + timed intercourse. Femara + Gonal-F + timed intercourse. BFN for all 4 cycles.
Describe your experience with the nursing staff at University of Michigan Center for Reproductive Medicine.
They were great at calling me and informing me of next steps.
Describe the costs associated with your care under Matthew Will at University of Michigan Center for Reproductive Medicine.
My procedures were covered 100% by my insurance.
8
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
University of Michigan Center for Reproductive Medicine
Ann Arbor
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2021, Successful
NPS
10
NPS
10
Age 41 - 45
Diminished Ovarian Reserve
Uterine Fibroids
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Matthew Will] does his best to ensure the odds are stacked in your favor for a positive outcome. He adjusted my treatment as needed, ran additional tests, always listened to my concerns. He is a compassionate doctor. He is honest and works hard for your success...I felt my doctor was invested in my success and treated me with great care...He was agreeable to a transfer of two frozen embryos. I was aware of the possible risks.
They [Midwest Fertility Specialists] have a great group of doctors and nurses. I felt in great hands with Midwest Fertility Specialists. They showed compassion and kindness and made me feel at ease. I felt comfortable reaching out to them with any questions or concerns...They [nursing staff] were very kind and helpful...It was a set amount for the cycle. Part was for clinical services and part for laboratory services
How was your experience with Matthew Will at Midwest Fertility Specialists?
He does his best to ensure the odds are stacked in your favor for a positive outcome. He adjusted my treatment as needed, ran additional tests, always listened to my concerns. He is a compassionate doctor. He is honest and works hard for your success
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Trust his advice. Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
I felt my doctor was invested in my success and treated me with great care.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
We used the normal donor cycle protocol which was successful.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
They were very kind and helpful
Describe your experience with Midwest Fertility Specialists.
They have a great group of doctors and nurses. I felt in great hands with Midwest Fertility Specialists. They showed compassion and kindness and made me feel at ease. I felt comfortable reaching out to them with any questions or concerns.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
It was a set amount for the cycle. Part was for clinical services and part for laboratory services
Describe Matthew Will's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Midwest Fertility Specialists.
He was agreeable to a transfer of two frozen embryos. I was aware of the possible risks.
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Fort Wayne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2020, Successful
NPS
10
NPS
10
Age 26 - 28
1 IVF
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
I felt like a human because Dr Will actually took the time to listen to my concerns and considered the way I wanted to do things...Dr Matthew Will is absolutely amazing. He has great bed side manners. He’s very knowledgeable. He listens to what I have to say and any worries I may have. He makes plans with me instead of just making them on his own...He’s a popular pick at the office so, you may not be able to schedule a consultation for at least a month out.
The [Midwest Fertility Specialists] clinic is clean and very welcoming. There are no weaknesses I can think of. I never felt rushed. They have separate rooms for consultation and checks. The office I frequented did not do the transfers. It was done at their other office a couple hours away...The nursing staff is just as amazing as Dr Will. They are caring and never had a bad attitude...He’s a popular pick at the office so, you may not be able to schedule a consultation for at least a month out.
How was your experience with Matthew Will at Midwest Fertility Specialists?
Dr Matthew Will is absolutely amazing. He has great bed side manners. He’s very knowledgeable. He listens to what I have to say and any worries I may have. He makes plans with me instead of just making them on his own.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
He’s a popular pick at the office so, you may not be able to schedule a consultation for at least a month out.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
I felt like a human because Dr Will actually took the time to listen to my concerns and considered the way I wanted to do things.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
The nursing staff is just as amazing as Dr Will. They are caring and never had a bad attitude.
Describe your experience with Midwest Fertility Specialists.
The clinic is clean and very welcoming. There are no weaknesses I can think of. I never felt rushed. They have separate rooms for consultation and checks. The office I frequented did not do the transfers. It was done at their other office a couple hours away.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
Due to my insurance, the total cost was around 5,000
10
Doctor
Matthew Will
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Midwest Fertility Specialists
Fort Wayne
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2015, Unsuccessful
NPS
5
NPS
5
Age 34 - 35
Unexplained
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Matthew Will] was very to the point. But felt rushed at times. Feel if he would if evaluated my overall health first things may have been different. Another Dr found celiac disease and malnourishment and hormones imbalances which likely caused failed iui and miscarriage...3 rounds of clinic and iui. Vaginally progesterone once...Only dealt with Dr a couple times though. Mostly office staff.
All [nurses at Midwest Fertility Specialists are] very friendly and helpful...Staff friendly and knowledgeable. Call backs were always within a few hours. Feel like the financial assistance wasn't up to par. Hard to qualify for any financing to tongue income. Never returned to clinic after followup of third failed iui...staff friendly. Only dealt with Dr a couple times though. Mostly office staff.
How was your experience with Matthew Will at Midwest Fertility Specialists?
He was very to the point. But felt rushed at times. Feel if he would if evaluated my overall health first things may have been different. Another Dr found celiac disease and malnourishment and hormones imbalances which likely caused failed iui and miscarriage.
What's one piece of advice would you give a prospective patient of Matthew Will at Midwest Fertility Specialists?
Do your research. Be prepared. Never think any questions are bad questions.
During treatment, were you treated like a number or a human with Matthew Will at Midwest Fertility Specialists?
staff friendly. Only dealt with Dr a couple times though. Mostly office staff.
Describe the protocols Matthew Will used in your cycles at Midwest Fertility Specialists and their degree of success.
3 rounds of clinic and iui. Vaginally progesterone once.
Describe your experience with the nursing staff at Midwest Fertility Specialists.
All very friendly and helpful.
Describe your experience with Midwest Fertility Specialists.
Staff friendly and knowledgeable. Call backs were always within a few hours. Feel like the financial assistance wasn't up to par. Hard to qualify for any financing to tongue income. Never returned to clinic after followup of third failed iui.
Describe the costs associated with your care under Matthew Will at Midwest Fertility Specialists.
1200 per our plus cost of medications and ultrasounds
5
Doctor
Matthew Will
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
5
Clinic
Midwest Fertility Specialists
Fort Wayne
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5