Rated 8.9
Strongly recommend: 83%Neutral: 10%Don't recommend: 7%8.9
83% strongly recommend
9 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.3
7.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
American U. Of Beirut
Residency
Wayne State
Fellowship
Wayne State

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Mazen Abdallah works at

Aspire Houston Fertility Institute
Rated 8.7
Strongly recommend: 72%Neutral: 16%Don't recommend: 11%8.7

At 4 offices

Cypress
27700 Northwest Fwy
Cypress, TX 77433
713.730.2229
Memorial City
929 Gessner
Houston, TX 77024
713.730.2229
Pearland
10907 Memorial Hermann Dr
Pearland, TX 77584
713.730.2229
Piney Point
2500 Fondren Rd
Houston, TX 77063
713.730.2229
Show 2 more
Explore Clinic

9 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
10
10
Age 34 - 35
3 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Other
Income $100K - $199K
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Mazen Abdallah] was always willing to meet with us last minute, and if he was at another location and you just don’t want to wait, he is willing to do phone consults as well...Dr Abdallah was so thorough and treated us like he knew us personally. He was very invested in giving us a successful cycle...He took the time to make sure we were comfortable, and understood every step of the process
[Houston Fertility Institute] is a well oiled machine. Their staff communicates, and never leaves the office without responding to emails or phone calls the same day. The support staff is also stellar. I had several appointments at cypress and piney point and never had a bad experience. Also, the nurses in the surgery center were amazing! From the operating room to recovery, they were all positive, upbeat and compassionate.
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
We trust Dr Abdallah completely. He took the time to make sure we were comfortable, and understood every step of the process. We love Dr A and would recommend him to anyone with fertility needs. He’s the most compassionate doctor I’ve ever met.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Trust him. If you’re with a nurse and have questions, speak up. He was always willing to meet with us last minute, and if he was at another location and you just don’t want to wait, he is willing to do phone consults as well. Communicate what you need and he is willing to help!
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
Dr Abdallah always took time to meet with us, explain every step of the process and was an amazing doctor for us. We were with another clinic that didn’t even take the time to properly diagnose us. Dr Abdallah was so thorough and treated us like he knew us personally. He was very invested in giving us a successful cycle.
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I have endometriosis and a diminished ovarian reserve. We did 3 rounds of IUI (insurance didn’t pay for IVF so we wanted to try IUI first), the. Moved to IVF. Even with very few follicles, he was able to retrieve 4, and created 2 embryos. We did a fresh transfer on day 3, which resulted in a successful pregnancy.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
I had two main nurses that I worked with at Cypress and 2 others when I visited Piney Point. All nurses were incredibly professional and willing to answer questions and were compassionate. They got to know me personally and made sure I had all of my questions answered in a timely manner.
Describe your experience with Aspire Houston Fertility Institute.
HFI is a well oiled machine. Their staff communicates, and never leaves the office without responding to emails or phone calls the same day. The support staff is also stellar. I had several appointments at cypress and piney point and never had a bad experience. Also, the nurses in the surgery center were amazing! From the operating room to recovery, they were all positive, upbeat and compassionate.
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
Costs varied and I was lucky that most of my procedures were covered by insurance.
10
Doctor
Mazen Abdallah
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aspire Houston Fertility Institute
Cypress
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 30 - 31
2 IVF
2 Embryo Freezing
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Other
Other
Income $100K - $199K
Operations
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Mazen Abdallah] has been very thorough will helping us figure out different issues that we have with infertility...ended any questions or concerns we had about prior diagnoses and answered them with positivity of what the diagnoses was...wanted us to redo hysteroscopy to find out for sure and turns out I do have unicornate uterus...got us comfortable with the fact of possibly needing donor eggs...has been very kind and patient with my husband and I. He’s always been very considerate of our situation.
She [nurse at Houston Fertility Institute] was very kind. I know that I most definitely contacted her atleast twice a day, she always answered my questions and was very nice and compassionate during my cycle...HFI was pretty considerate and consistent...we have currently spent $18,000 for donor eggs cycle and waiting to transfer my 1 day 7 embryo...The ONLY issue I have with HFI is they don’t really help you financially.
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
Dr. Abdallah has been very thorough will helping us figure out different issues that we have with infertility. I’ve had a lot of different answers and diagnoses during this entire process and none of them made sense or added up... Dr. Abdallah ended any questions or concerns we had about prior diagnoses and answered them with positivity of what the diagnoses was... for once, everything made sense to us.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
The only issue I could foresee for someone else is maybe understanding/ being able to translate his accent.. I understood it very well but I can see where it could be misunderstood.
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
Dr. Abdallah has been very kind and patient with my husband and I. He’s always been very considerate of our situation.
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
I was diagnosed with unicornate uterus 4 years ago with then another doctor to tell me my uterus was normal and MRI that stated was normal as well... dr Abdallah wanted us to redo hysteroscopy to find out for sure and turns out I do have unicornate uterus. I’ve had 2 prior IVF cycles with low AMH and poor egg quality, both retrievals only resulted with 1 5 day blast, we transferred both two separate times and both resulted with negatives. Dr. Abdallah got us comfortable with the fact of possibly needing donor eggs... we purchased 8 frozen eggs... we didn’t have anything to transfer on day 5, we were sent home on our transfer day, sadly... nothing day ... day 7 we got 1 blast and had to freeze due to covid19.... but being that it was a day 7, the odds are probably not in our favor.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Cecilia Marquez)
She was very kind. I know that I most definitely contacted her atleast twice a day, she always answered my questions and was very nice and compassionate during my cycle.
Describe your experience with Aspire Houston Fertility Institute.
HFI was pretty considerate and consistent. I wish it could be more 1 on 1 but unfortunately infertility is huge, bigger than myself and it would be selfish to think for it to be any other way. The ONLY issue I have with HFI is they don’t really help you financially. I was pretty much told that if my 1 day 7 donor egg embryo doesn’t work, I’ll be paying ANOTHER $16,000 for another round of eggs.. which is exactly what I paid for the 1st round. I feel as if that is not very fair, especially being that I was sent home on transfer day with nothing to transfer only to get a day 7 embryo which the chances are very low for this embryo to implant.
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
I’ve had 2 own eggs cycles with another doctor other than Abdallah... we spent $20,000+ for those cycles. With Dr. Abdallah we have currently spent $18,000 for donor eggs cycle and waiting to transfer my 1 day 7 embryo.
Describe Mazen Abdallah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
We chose donor eggs after 2 failed own eggs cycle.
10
Doctor
Mazen Abdallah
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aspire Houston Fertility Institute
Piney Point
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2020, Successful
10
10
Age 46 - 48
IVF
Donor Eggs
Donor Sperm
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
Middle Eastern
Income $100K - $199K
Doctor
Strongly Recommends
Strongly Recommends
Successful
Dr abdallah has always put my well being first and i respect his thought process and decision making...From the moment i met him , he was very patient , kind , and attentive . He was always there for me , answered all my questions ( pages of them ) and even came back from vacation to see me thru an urgent matter ..
the [Houston Fertility Institute] clinic is well equipped , everyone makes you feel welcome , in good hands and at ease . Every single one of my visits was well handled , with professionalism , compassion and care . Everyone from the front office , the nursing staff , the surgical staff has been incredibly kind , caring and amazing . I am very humbled by their support and care...
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
I have been followed by Dr M Abdallah for about 2 years now . He came highly recommended from my OB and it was the best and easiest decision i ever took . From the moment i met him , he was very patient , kind , and attentive . He was always there for me , answered all my questions ( pages of them ) and even came back from vacation to see me thru an urgent matter . Dr abdallah is very thorough , kind and trustworthy . I am beyond grateful for what he has done for me and will forever be in his debt . Because of him i get to finally be a mom at 48 . Dr Abdallah made me feel comfortable ,confident , safe , brave when i was scared , calm when i was nervous , and always hopeful that everything will be OK. He has been my rock throughout this whole process and i could not have been in better hands . Dr Abdallah cares about his patients , their well-being and he makes you feel like he is on your side and will always support you . He also has an amazing team of nurses and phlebotomist . I can assure you , with Dr Abdallah you are in trusting hands . Thank you so much for being apart of this journey
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
He is just amazing and you are in great hands
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
Dr abdallah is a kind , attentive , patient and very thorough physician . He responds promptly and answears all your question in great details and patience
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Cecilia , Kat , Julie )
The nursing staff is just awesome , compassionate , amazing , and caring . They are highly knwoledgeable , respond promptly and are very caring . couldnt have done it without them
Describe your experience with Aspire Houston Fertility Institute.
the clinic is well equipped , everyone makes you feel welcome , in good hands and at ease . Every single one of my visits was well handled , with professionalism , compassion and care . Everyone from the front office , the nursing staff , the surgical staff has been incredibly kind , caring and amazing . I am very humbled by their support and care
Describe Mazen Abdallah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Dr abdallah has always put my well being first and i respect his thought process and decision making
10
Doctor
Mazen Abdallah
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aspire Houston Fertility Institute
Piney Point
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
10
10
Age 34 - 37
Embryo Freezing
Other
Other
Income $50K - $99K
Business Executive
Strongly Recommends
Strongly Recommends
Successful
I have been a gestational carrier in the past and used Dr. Abdallah for my transfer then, and when my husband and I went to see him for IVF for ourselves Dr. Abdallah took the time to explain every detail to my husband. He answered all of our questions honestly and with respect. He even emailed me to see what my husband thought and if we had any questions that had popped up after we left his offices.
They [Houston Fertility Institute] are very easy to work with and accommodating. Appointments are easy to get with any doctor and location. The staff is very friendly as well.... They [the nursing staff] were always just a phone call or email away and replied quickly when I had questions. Ordered meds and had refills available so that I would not run out.... IVF is about $12,500 and medicines can range from $2,500 - $7,000
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
Dr. Abdallah was very thorough in explaining the ins and outs of IVF to both my husband and myself. He truly cares about his patients and their success in getting and maintaining a pregnancy. I never once had a doubt that he didn't know how to handle every situation as ours is truly different. He makes the process easy and smooth leaving out no small details.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Ask all the questions you can think of and listen carefully as he does have an accent.
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
I have been a gestational carrier in the past and used Dr. Abdallah for my transfer then, and when my husband and I went to see him for IVF for ourselves Dr. Abdallah took the time to explain every detail to my husband. He answered all of our questions honestly and with respect. He even emailed me to see what my husband thought and if we had any questions that had popped up after we left his offices.
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
For surrogacy, it was a frozen transfer and he used Progesterone in Oil, Estrace and Estrogen patches. He was willing to switch to Progesterone suppositories if I chose once we received heartbeat confirmation.
Describe your experience with your nurse at Aspire Houston Fertility Institute.
They were always just a phone call or email away and replied quickly when I had questions. Ordered meds and had refills available so that I would not run out.
Describe your experience with Aspire Houston Fertility Institute.
They are very easy to work with and accommodating. Appointments are easy to get with any doctor and location. The staff is very friendly as well.
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
IVF is about $12,500 and medicines can range from $2,500 - $7,000
Describe Mazen Abdallah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
He prefers eSET over multiple embryos as he feels that the risks of multiples outweighs the chance of having to do more than one transfer. He truly cares about the patient and how their bodies will react to a multiples pregnancy.
10
Doctor
Mazen Abdallah
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aspire Houston Fertility Institute
Cypress
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
0
3
Age 42 - 43
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Latinx
Middle Eastern
Native American
Income $100K - $199K
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Mazen Abdullah] said due to my quality we'd transfer 2...I was never contacted unless I asked a question. I only saw him twice, consult and after failed retrieval...He was a poor communicator and spoke very fast. He mumbled...I felt that he pushed for donor eggs because that was easier for him to get a success. He was very mellow which is nice but I didn't feel important. There was no enthusiasm in his work...IUI was gonal alone with a trigger. We had several follicles but it didn't work. I was not explained the reason for the protocol until I asked a nurse.
IUI [at Houston Fertility Institute] was gonal alone with a trigger. We had several follicles but it didn't work. I was not explained the reason for the protocol until I asked a nurse...She [nurse] is very kind and responds fairly quickly...The IUI was around $2k...Strengths- multiple office locations, no matter where your doctor is stationed you can go to any location, generally well organized. Weakness- not very personal care, staff seems to turn over, patient load is too high...I was never contacted unless I asked a question. I only saw him [Dr. Mazen Abdullah] twice, consult and after failed retrieval.
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
He was a poor communicator and spoke very fast. He mumbled and his accent is very strong. I felt that he pushed for donor eggs because that was easier for him to get a success. He was very mellow which is nice but I didn't feel important. There was no enthusiasm in his work.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Interview him and other doctors. If you choose him, don't expect to see him but once and tell him to speak slower.
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
I was never contacted unless I asked a question. I only saw him twice, consult and after failed retrieval.
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
IUI was gonal alone with a trigger. We had several follicles but it didn't work. I was not explained the reason for the protocol until I asked a nurse.
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
The Cypress office has 1 nurse left from when I went there. She is very kind and responds fairly quickly.
Describe your experience with Aspire Houston Fertility Institute.
Strengths- multiple office locations, no matter where your doctor is stationed you can go to any location, generally well organized. Weakness- not very personal care, staff seems to turn over, patient load is too high.
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
The IUI was around $2k. IVF was covered via insurance.
Describe Mazen Abdallah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
He said due to my quality we'd transfer 2.
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
Prescription needed to be called in, in a timely manner and wasn't.
0
Doctor
Mazen Abdallah
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
3
Clinic
Aspire Houston Fertility Institute
Cypress
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
10
9
Age 41 - 42
1 IUI
Unexplained
Prefer not to answer
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Abdallah ran tests and SA and informed us right away of our results and what our chances would be with each cycle whether it was natural and medicated or IUI. He is very friendly and knowledgeable.... We were given all options when we first started treatments. We began with medicated natural for two cycles then on to IUI. After no success and more blood work we were told that our only option was IVF due to low AMH.
I really didn't find any weaknesses [at Houston Fertility Institute- Memorial Hermann] per say. Everyone was always very helpful. Only negative was that we didn't conceive during our cycles which doesn't reflect on the clinic staff. Anytime I needed help or had a question about my menstrual cycle or symptoms leading to miscarriage they were always willing to answer.... All of the nurses that I worked with or spoke with on the phone were knowledgeable and friendly. If they have the answer right then they would call me back within the same day.
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
Dr. Abdallah ran tests and SA and informed us right away of our results and what our chances would be with each cycle whether it was natural and medicated or IUI. He is very friendly and knowledgeable.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Go in with lots of questions and be prepared for results.
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
Like a human, because the staff and Dr. Abdallah were kind and thoughtful and very friendly. Always available to answer questions or concerns.
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
We were given all options when we first started treatments. We began with medicated natural for two cycles then on to IUI. After no success and more blood work we were told that our only option was IVF due to low AMH.
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Judy)
All of the nurses that I worked with or spoke with on the phone were knowledgeable and friendly. If they have the answer right then they would call me back within the same day.
Describe your experience with Aspire Houston Fertility Institute.
I really didn't find any weaknesses per say. Everyone was always very helpful. Only negative was that we didn't conceive during our cycles which doesn't reflect on the clinic staff. Anytime I needed help or had a question about my menstrual cycle or symptoms leading to miscarriage they were always willing to answer.
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
All blood work was covered by insurance. SA and upcoming cycles we're all paid OOP.
10
Doctor
Mazen Abdallah
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Aspire Houston Fertility Institute
Medical Center - Memorial Hermann
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
9
10
Age 25 - 26
4 IUI
Endometriosis
PCOS
European
Other
Income $0 - $49K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
he’s [Dr. Mazen Abdallah] honest he’s upfront about the medicines what’s going to work injectables work better versus pills this pill will work versus this pill and win a pill is no longer working he sits down with you he says all right let’s try something different try upping the dose he’s very open with how your body responds to things and instead of just doing one iui two back to back Iui His staff is very diligent on making sure your blood work and everything is perfectly lined up and if it’s not he’s willing to step in and explain OK this is why it’s not working this is what caused it to not to work and this is how we’re going to fix it
I honestly have nothing bad to say about the clinic [Houston Fertility Institute] at all it’s very well-maintained new equipment I personally go to the Pearland office and it’s close to my home the people are super friendly and everything is exactly how it’s supposed to be... My nursing staff had a couple nurses but my primary nurse is nurse Renee She’s there to make sure that I am mentally emotionally and physically OK if I have any questions she’s in email or phone call away she’s very honest and I really like that and she’s an incredible nurse
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
Dr. of dollars a great physician he really explained what was going on in my own body that I didn’t understand he is a very quick talker and sometimes it has to be broken down a little bit more and he’s very upfront and he’s very honest on the options that you have and he’s very much there for you emotionally and mentally and he always give you reassurance before we jump straight in the IVF there so many more options that you have let’s try every single option before we do that where as other doctors that I have seen have always pushed just IVF dr. of dollars a great physician he really explained what was going on in my own body that I didn’t understand he is a very quick talker and sometimes it has to be broken down a little bit more he’s very upfront and he’s very honest on the options that you have and he’s very much there for you emotionally and mentally I am and he always gives you reassurance before we jump straight into IVF there so many more options that you have let’s try every single option before we do that where as other doctors that I have seen have always push just IVF he is also knows that I’m only 26 I have healthy eggs He tested my husband sperm quality and made sure that there was no reason that there would be any trouble and my husband and he made sure genetically that we are OK to have children and he wants to pursue other options considering we’re both young and we’re both relatively healthy and he also was upfront with me and told me you know your weight you are overweight and that can be a barrier on you getting pregnant and I was very appreciative of that all in all everyone at HFI is incredible
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Be open honest and be ready to hear things that are difficult to hear but he’s not going to beat around the bush he’s very upfront he’s very honest but as a patient you want someone who’s going to be honest with you someone who’s not gonna tell you that this is gonna work and it’s not and you want someone who’s going to look out for your best interest and that’s what he does
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
When I was upset or when I just didn’t know where to move forward him and his whole team nurses and the rest of his staff if he was unable to see me very much cared about my mental and emotional well-being along with my physical
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
For my protocol and generally the protocol at HFI I really appreciate Is that he’s honest he’s upfront about the medicines what’s going to work injectables work better versus pills this pill will work versus this pill and win a pill is no longer working he sits down with you he says all right let’s try something different try upping the dose he’s very open with how your body responds to things and instead of just doing one iui two back to back Iui His staff is very diligent on making sure your blood work and everything is perfectly lined up and if it’s not he’s willing to step in and explain OK this is why it’s not working this is what caused it to not to work and this is how we’re going to fix it
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Renee )
My nursing staff had a couple nurses but my primary nurse is nurse Renee She’s there to make sure that I am mentally emotionally and physically OK if I have any questions she’s in email or phone call away she’s very honest and I really like that and she’s an incredible nurse
Describe your experience with Aspire Houston Fertility Institute.
I honestly have nothing bad to say about the clinic at all it’s very well-maintained new equipment I personally go to the Pearland office and it’s close to my home the people are super friendly and everything is exactly how it’s supposed to be
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
So most of the cost of the IUI is covered by my insurance I do pay $300 out of pocket and then I am I do you have like co-pays for my meds or the other dr so most of the cost of the IUI is covered by my insurance I do pay $300 out-of-pocket and then I do have like co-pays for my meds that are covered and there some medicine that isn’t covered and that’s unfortunately the reason why we haven’t done IVF or havent done shots and we’ve only done femera Because unfortunately financially we can’t pay $1000-$2000 for shots even though my doctor is very upfront and said they would work better
9
Doctor
Mazen Abdallah
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aspire Houston Fertility Institute
Piney Point
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2019 - 2020, Successful
10
10
Age 27 - 28
1 IVF
Unexplained
Middle Eastern
Income $100K - $199K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Abdallah was very kind and sensitive about financial problems and did everything in his power to work with our budget and recommended certain studies...He went out of his way to personally call me whenever I needed anything. Always takes times to answer my questions. Very caring and sensible..
I love that they have multiple locations, quick to answer. They have the most amazing doctors and nurses, I only wish the front office was a bit more organized. Always voice your concerns and take each day step by step...[Houston Fertility Institute nurse] Always personally calls and texts me, even on weekends. Any time I text her a question, she responds right away
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
Amazing informed doctor, always keeps the patient's best interest in mind. Personally called me multiple times to answer any questions or concerns I had. Never moved forward unless I eas totally comfortable.
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Be honest and do not be shy to voice all of your concerns. He cannot help you if he does not know what you are thinking.
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
He went out of his way to personally call me whenever I needed anything. Always takes times to answer my questions. Very caring and sensible
Describe your experience with your nurse at Aspire Houston Fertility Institute. (Assigned nurse: Amber Mendoza)
The most amazing burse and human I have ever met. Always personally calls and texts me, even on weekends. Any time I text her a question, she responds right away. Made me feel like family. I am truly thankful to have met such a wonderful nurse
Describe your experience with Aspire Houston Fertility Institute.
I love that they have multiple locations, quick to answer. They have the most amazing doctors and nurses, I only wish the front office was a bit more organized. Always voice your concerns and take each day step by step
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
Dr. Abdallah was very kind and sensitive about financial problems and did everything in his power to work with our budget and recommended certain studies.
10
Doctor
Mazen Abdallah
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Aspire Houston Fertility Institute
Cypress
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
2020, Unsuccessful
7
5
Age 31
4 IUI
Unexplained
Black or African-American
Income $50K - $99K
Accountant
Neutral
Doesn't Recommend
Unsuccessful
I have being using Dr Mazen Abdallah as my fertility doctor for 2years now. He recommended IUI. Have heard 2 chemical pregnancy, 1 miscarriage and 1 no pregnancy. Still trying to conceive. Overall Nice doctor but his team treat you as numbers...Injectable IUI cost $2800 and medication cost about $1000-$1,200...Very difficult to reach...Try other doctors too then make a choice
The strength of this clinic [Houston Fertility Institute] is that they have good doctors, nice and neat environment. Their weakness included always changing staff, expensive and make you feel like you number. They also show little or no compassion...Injectable IUI cost $2800 and medication cost about $1000-$1,200...Very difficult to reach medical team when I have questions. They hardly pick call nor return calls
How was your experience with Mazen Abdallah at Aspire Houston Fertility Institute?
I have being using Dr Mazen Abdallah as my fertility doctor for 2years now. He recommended IUI. Have heard 2 chemical pregnancy, 1 miscarriage and 1 no pregnancy. Still trying to conceive. Overall Nice doctor but his team treat you as numbers
What's one piece of advice would you give a prospective patient of Mazen Abdallah at Aspire Houston Fertility Institute?
Try other doctors too then make a choice
During treatment, were you treated like a number or a human with Mazen Abdallah at Aspire Houston Fertility Institute?
Difficult to reach doctor or medical team you I have questions
Describe the protocols Mazen Abdallah used in your cycles at Aspire Houston Fertility Institute and their degree of success.
Gonal F (IUI) HCG trigger Letrozole
Describe your experience with the nursing staff at Aspire Houston Fertility Institute.
I feel more like number to them
Describe your experience with Aspire Houston Fertility Institute.
The strength of this clinic is that they have good doctors, nice and neat environment. Their weakness included always changing staff, expensive and make you feel like you number. They also show little or no compassion
Describe the costs associated with your care under Mazen Abdallah at Aspire Houston Fertility Institute.
Injectable IUI cost $2800 and medication cost about $1000-$1,200
Describe Mazen Abdallah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Aspire Houston Fertility Institute.
Non applicable
What specific things went wrong at Aspire Houston Fertility Institute?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to convey critical information
Describe the specific things that went wrong at Aspire Houston Fertility Institute.
Very difficult to reach medical team when I have questions. They hardly pick call nor return calls
7
Doctor
Mazen Abdallah
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Aspire Houston Fertility Institute
Medical Center - Memorial Hermann
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources