How was your experience with Mazin Abdullah at American Reproductive Centers?
He was effective at what he does, but I just felt like I wasn't a priority. He was always late, or missed appointments all together, so I saw his partner, who I ended up liking much better. He was just more clinical than I would have preferred. We also had a mistake in our genetic testing and no explanation or communication occurred when it was brought to his attention. I would have chosen another clinic for a bit more personal attention
What's one piece of advice would you give a prospective patient of Mazin Abdullah at American Reproductive Centers?
He was ALWAYS late. But he was effective for me
During treatment, were you treated like a number or a human with Mazin Abdullah at American Reproductive Centers?
He was almost always late to every appointment and it never felt very personal.
Describe the protocols Mazin Abdullah used in your cycles at American Reproductive Centers and their degree of success.
He recommended we go straight to ivf with two rounds of egg retrieval before implantation.
Describe your experience with your nurse at American Reproductive Centers. (Assigned nurse: Heidi)
The nurses were all very efficient and kind. They provided all the information needed and answers quickly
Describe your experience with American Reproductive Centers.
It was super helpful that everything is in one location, offices, retrieval room, etc. the offices are clean and pretty
Describe the costs associated with your care under Mazin Abdullah at American Reproductive Centers.
What specific things went wrong at American Reproductive Centers?
- Lost paperwork
- Provided conflicting information
Describe the specific things that went wrong at American Reproductive Centers.
1. Genetic testing was wrong, and they never acknowledged they made a mistake
2. Billing was a major issue and they constantly billed our insurance twice.
3. They had a very minor procedure done on me that was 2 hours in and out the door. The clinic billed my insurance $75,000 for it. It was insane and over inflated and they didn't seem to care that blatant insurance fraud was occurring
4. It's been incredibly difficult to get bills from the, for egg storage, making me nervous that they have been destroyed without my consent