Rated 6
Strongly recommend: 43%Don't recommend: 57%6
43% strongly recommend
4 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.7
7.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.4
9.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5.7
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
American U. Of The Carib
Residency
Lincoln Hosp
Fellowship
U. of Louisville

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Mazin Abdullah works at

American Reproductive Centers
Rated 7.4
Strongly recommend: 53%Neutral: 24%Don't recommend: 24%7.4

At 4 offices

Costa Mesa
1640 Newport Blvd.
Costa Mesa, CA 92627
949-309-3330
Palm Springs
1199 N. Indian Canyon Drive
Palm Springs, CA 92262
760-346-4334
Corona
900 S. Main Street
Corona, CA 92882
951-878-6666
La Quinta
79-180 Corporate Ctr. Dr.
La Quinta, CA 92253
760-346-4334
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Explore Clinic

2 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Unsuccessful
NPS
3
NPS
0
Age 25 - 28
1 IVF
1 Egg Freezing
1 Embryo Freezing
Unexplained
European
Sales Representative
2nd of 3 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Mazin was empathetic, but seemed distracted and overworked while we were there...We transferred 2 embryos both times we did a transfer...most times he was late for the appointments and didn’t adjust actions appropriately. I was very young when I started going to him and I feel like they didn’t take me seriously. They said I would be fine. It has been 8 years and no successful pregnancy...
The [American Reproductive Centers] clinic is clean and up to date. The doctors are empathetic. The organization and care for individual patients is lacking. Most times I would have to wait for 30min to an hour before being seen and it was difficult because I was working full time and trying to make appointments for lunch breaks. I felt like a number. It would have been great if there were more check-ins and updates on process. I wish there was more information up front on the risks and not just the hopes of having a baby in the end. Some of the nurses where very young, I felt like I was a test project.
How was your experience with Mazin Abdullah at American Reproductive Centers?
Dr Mazin was empathetic, but seemed distracted and overworked while we were there. Most times he was late for the appointments and didn’t adjust actions appropriately. I was very young when I started going to him and I feel like they didn’t take me seriously. They said I would be fine. It has been 8 years and no successful pregnancy.
What's one piece of advice would you give a prospective patient of Mazin Abdullah at American Reproductive Centers?
Make sure to come with questions ahead of time and do research
During treatment, were you treated like a number or a human with Mazin Abdullah at American Reproductive Centers?
Dr. Maxim was empathetic and understanding about how difficult the situation is that we were in.
Describe the protocols Mazin Abdullah used in your cycles at American Reproductive Centers and their degree of success.
Dr. Mazin took me through my first round of IVF and egg retrieval. I had too many eggs that were produced and got into a very dangerous place. We had to freeze the embryos instead of doing a fresh transfer to allow time for my body to heal. We transfer 2 of the embryos the next month. Both embryos attached and became a positive pregnancy. At about 8 weeks, we did a check up and there was no heartbeat.
Describe your experience with the nursing staff at American Reproductive Centers.
The nursing staff seemed overworked
Describe your experience with American Reproductive Centers.
The clinic is clean and up to date. The doctors are empathetic. The organization and care for individual patients is lacking. Most times I would have to wait for 30min to an hour before being seen and it was difficult because I was working full time and trying to make appointments for lunch breaks. I felt like a number. It would have been great if there were more check-ins and updates on process. I wish there was more information up front on the risks and not just the hopes of having a baby in the end. Some of the nurses where very young, I felt like I was a test project.
Describe the costs associated with your care under Mazin Abdullah at American Reproductive Centers.
The cost for cloned was about $3k IVF with medicine was about $25k FET is about $10k
Describe Mazin Abdullah's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at American Reproductive Centers.
We transferred 2 embryos both times we did a transfer
3
Doctor
Mazin Abdullah
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
1 of 5
0
Clinic
American Reproductive Centers
Costa Mesa
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013, Successful
NPS
3
NPS
3
Age 36
2 IVF
2 Egg Freezing
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Doesn't Recommend
Doesn't Recommend
Successful
He [Dr Mazin Abdullah] recommended we go straight to ivf with two rounds of egg retrieval before implantation....He was effective at what he does, but I just felt like I wasn't a priority. He was always late, or missed appointments all together, so I saw his partner, who I ended up liking much better. He was just more clinical than I would have preferred. We also had a mistake in our genetic testing and no explanation or communication occurred when it was brought to his attention. I would have chosen another clinic for a bit more personal attention
It was super helpful that everything is in one location [at American Reproductive Centers], offices, retrieval room, etc. the offices are clean and pretty...The nurses were all very efficient and kind. They provided all the information needed and answers quickly...Genetic testing was wrong, and they never acknowledged they made a mistake 2. Billing was a major issue and they constantly billed our insurance twice. 3. They had a very minor procedure done on me that was 2 hours in and out the door. The clinic billed my insurance $75,000 for it. It was insane and over inflated and they didn't seem to care that blatant insurance fraud was occurring 4. It's been incredibly difficult to get bills from the, for egg storage, making me nervous that they have been destroyed without my consent
How was your experience with Mazin Abdullah at American Reproductive Centers?
He was effective at what he does, but I just felt like I wasn't a priority. He was always late, or missed appointments all together, so I saw his partner, who I ended up liking much better. He was just more clinical than I would have preferred. We also had a mistake in our genetic testing and no explanation or communication occurred when it was brought to his attention. I would have chosen another clinic for a bit more personal attention
What's one piece of advice would you give a prospective patient of Mazin Abdullah at American Reproductive Centers?
He was ALWAYS late. But he was effective for me
During treatment, were you treated like a number or a human with Mazin Abdullah at American Reproductive Centers?
He was almost always late to every appointment and it never felt very personal.
Describe the protocols Mazin Abdullah used in your cycles at American Reproductive Centers and their degree of success.
He recommended we go straight to ivf with two rounds of egg retrieval before implantation.
Describe your experience with your nurse at American Reproductive Centers. (Assigned nurse: Heidi)
The nurses were all very efficient and kind. They provided all the information needed and answers quickly
Describe your experience with American Reproductive Centers.
It was super helpful that everything is in one location, offices, retrieval room, etc. the offices are clean and pretty
Describe the costs associated with your care under Mazin Abdullah at American Reproductive Centers.
$15,000
What specific things went wrong at American Reproductive Centers?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at American Reproductive Centers.
1. Genetic testing was wrong, and they never acknowledged they made a mistake 2. Billing was a major issue and they constantly billed our insurance twice. 3. They had a very minor procedure done on me that was 2 hours in and out the door. The clinic billed my insurance $75,000 for it. It was insane and over inflated and they didn't seem to care that blatant insurance fraud was occurring 4. It's been incredibly difficult to get bills from the, for egg storage, making me nervous that they have been destroyed without my consent
3
Doctor
Mazin Abdullah
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
3
Clinic
American Reproductive Centers
Costa Mesa
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5