Rated 9.6
Strongly recommend: 83%Neutral: 17%9.6
83% strongly recommend
7 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.8
7.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Buenos Aires
Residency
U. of Nebraska

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Mercedes Gondra works at

Gondra Center for Reproductive Care & Advanced Gynecology
Rated 9.9
Strongly recommend: 100%9.9

Explore Clinic
Phoenix
20940 North Tatum Boulevard, B-210
Phoenix, AZ 85050

1 patient review filtered by:

Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
8
NPS
10
Age 34
2 IUI
Anovulation
PCOS
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Dr. Gondra is kind and extremely knowledgable. ... She was kind but blunt ... I was very hopeful about my chances of having a baby after seeing Dr. Gondra. Unfortunately I had two failed IUI. I decided to pursue more natural alternatives before trying more fertility treatments. ... If you want someone to help you get healthy for fertility you should probably start with someone else.
The Gondra Center was always clean, organized and has great location. I was always able to get an appointment when I needed one and didn’t spend too much time in the waiting room. ... One of the nurses forgot to call in a prescription I needed for my IUI. Was quick to respond to the mistake. ... Some [nursing staff] were friendly and kind and some were not as friendly.
How was your experience with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
I was very hopeful about my chances of having a baby after seeing Dr. Gondra. Unfortunately I had two failed IUI. I decided to pursue more natural alternatives before trying more fertility treatments.
What's one piece of advice would you give a prospective patient of Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
If you are ready to pursue medical fertility treatments Dr. Gondra is great. If you want someone to help you get healthy for fertility you should probably start with someone else.
During treatment, were you treated like a number or a human with Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology?
She was kind but blunt. I left her office feeling hopeful.
Describe your experience with the nursing staff at Gondra Center for Reproductive Care & Advanced Gynecology.
Some were friendly and kind and some were not as friendly.
Describe your experience with Gondra Center for Reproductive Care & Advanced Gynecology.
The Gondra Center was always clean, organized and has great location. I was always able to get an appointment when I needed one and didn’t spend too much time in the waiting room. Dr. Gondra is kind and extremely knowledgable. Her nurses are good too.
Describe the costs associated with your care under Mercedes Gondra at Gondra Center for Reproductive Care & Advanced Gynecology.
Her prices seemed fair to the area
What specific things went wrong at Gondra Center for Reproductive Care & Advanced Gynecology?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Gondra Center for Reproductive Care & Advanced Gynecology.
One of the nurses forgot to call in a prescription I needed for my IUI. Was quick to respond to the mistake.
8
Doctor
Mercedes Gondra
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Gondra Center for Reproductive Care & Advanced Gynecology
Phoenix
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5