Rated 5.6
Strongly recommend: 45%Don't recommend: 55%5.6
45% strongly recommend
6 reviews
Humanity
6
6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.9
6.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
3.3
3.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5.8
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Oklahoma State
Residency
Tripler Army Medical Center
Fellowship
NIH

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Micah Hill works at

ART Institute of Washington
Rated 7.6
Strongly recommend: 36%Neutral: 50%Don't recommend: 14%7.6

At 1 office

Bethesda
8901 Wisconsin Ave.
Bethesda, MD 20889
301-400-2151
Explore Clinic

3 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
8
Age 30 - 31
1 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
2nd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Hill was the one who personally contacted me after our results came back letting us know we had 1 healthy embryo. Dr. Hill did a great job answering all my questions and was very knowledgeable on how transfer would go and what my next steps were. He made me feel more comfortable in an otherwise chaotic slightly chaotic environment doing fertility treatments through military hospitals...
The downside is the communication behind clinic [ART Institute of Washington] and patient is not always great. As the patient you find you are doing a lot more of the leg work and planning and unless you’re the one to do the research and ask questions not all doctors or nurses will fill you in. Sometimes it felt as though you were a cattle in a cattle car line up, one after another. However, the clinic does service the entire military infertility family.
How was your experience with Micah Hill at ART Institute of Washington?
Being treated at Walter Reed’s military ART Institute of Washington is a very different experience from a private fertility clinic. That being said I only had the chance to see Dr. Hill twice in my cycle and they were on the day of Egg Retrieval and soon to be Transfer in May. He was the one who’s name I saw on everything so I knew he was important. We see a lot of doctors throughout our care at ART. On the day of my Egg Retrieval Dr. Hill took his time explaining everything also noting that this was my second cycle with ART and had knowledge of my history. With so many doctors and so many patients to handle this fact meant a lot to me. After Retrieval we did PGS testing on our embryos that made it to Day 5 due to a history of RPL. After a two week wait for the results, Dr. Hill was the one who called me to tell us our results. We got one normal healthy embryo. He was very kind and answered all my questions as well as telling me who would be contacting me with next steps. His tone of voice indicated that he knew how special this was for my husband and myself and that meant a lot.
What's one piece of advice would you give a prospective patient of Micah Hill at ART Institute of Washington?
To be persistent with the clinic. Know that you will not always see the same doctor, if ever at all. But know that the doctors do talk and decide on your treatment as a whole. It’s good to have one doctor as a point person but knowing you won’t always see or hear from that doctor keeps expectations in check for a military clinic.
During treatment, were you treated like a number or a human with Micah Hill at ART Institute of Washington?
This was my second round of IVF with ART at Walter Reed. Though I had never met Dr. Hill before he is one that presided over the REs at Walter Reed. He was there the day of my Egg Retrieval and he was very kind and went over everything with my husband and myself. We did PGS testing due to my RPL diagnosis and Dr. Hill was the one who personally contacted me after our results came back letting us know we had 1 healthy embryo. Dr. Hill did a great job answering all my questions and was very knowledgeable on how transfer would go and what my next steps were. He made me feel more comfortable in an otherwise chaotic slightly chaotic environment doing fertility treatments through military hospitals.
Describe the protocols Micah Hill used in your cycles at ART Institute of Washington and their degree of success.
After one failed IVF cycle due to poor response to medication and BC before start, I only two eggs retrieved first cycle. After a consultation with ART they tweaked my protocol and was put on an estrace priming protocol with no BC and Microdose Lupron. This protocol made a huge difference in the outcome. I still didn’t produce as many eggs as other women but I had 11 retrieved and 7 were mature and fertilized. The small change in protocol made a huge difference in my outcome. I now know what my body responds to better which I’m happy with.
Describe your experience with the nursing staff at ART Institute of Washington.
There are three nurses I saw many times during my two IVF cycles at ART. Darshana and Val did all of the blood work and contact in person and email. I spoke with Darshana most often and she was wonderful at returning phone calls and emails. Giselle is the nurse who you saw on day of Egg Retrieval and she was always upbeat and fun to talk to. She always made you feel comfortable and made sure things flowed as they should.
Describe your experience with ART Institute of Washington.
The knowledge behind ART Institute of Washington is great. So the quality of care you are getting is top notch and leading in the field. The downside is the communication behind clinic and patient is not always great. As the patient you find you are doing a lot more of the leg work and planning and unless you’re the one to do the research and ask questions not all doctors or nurses will fill you in. Sometimes it felt as though you were a cattle in a cattle car line up, one after another. However, the clinic does service the entire military infertility family. There are only three in the United States. They care for so many patients at one time and they are cycling through over 40-50 patients a cycle. Once you realize the atmosphere and how things work you become more accustomed to the environment and how to get what you need. That being said I still believe communication could be worked on so that the patient feels more connected with the process and next steps.
Describe the costs associated with your care under Micah Hill at ART Institute of Washington.
It was different because we were military. My husband is In the service so we were able to go to ART Institute of Washington. We paid for the IVF procedure, ICSI, freezing costs and additional PGS costs. The hospital had medication that you are able to get from the onsite pharmacy.
What specific things went wrong at ART Institute of Washington?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at ART Institute of Washington.
With communication they don’t always call you with the results of certain things, sometimes you have to be the one checking in and seeing where you are in the process.
9
Doctor
Micah Hill
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
ART Institute of Washington
Bethesda
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 34 - 36
1 IVF
1 Egg Freezing
1 Embryo Freezing
Endometriosis
Tubal Blockage
Other
Income $100K - $199K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
[Dr. Micah Hill] was so kind and empathetic, he not only explained every detail of current ivf process but was also very patient and fully disclosing of risk and also possible outcomes. I felt very cared for understood and heard...I knew going in i had endometriosis and my tubes were completely closed Dr. Hill confirmed this again...and why we needed to procede right to ivf.
No weaknesses noted besides being extremely busy! [Staff at ART Institute of Washington] ALWAYS got back to me same day so I never felt ignored...ive felt absolutely cared for and always fully in the know of what’s happening!...[nurse was] Very knowledgeable empathetic understanding compassionate and passionate about what she does!
How was your experience with Micah Hill at ART Institute of Washington?
Dr. Hill was so kind and empathetic, he not only explained every detail of current ivf process but was also very patient and fully disclosing of risk and also possible outcomes. I felt very cared for understood and heard
What's one piece of advice would you give a prospective patient of Micah Hill at ART Institute of Washington?
You are in the best of hands, take one day at a time and ask any questions or voice concerns as you go
During treatment, were you treated like a number or a human with Micah Hill at ART Institute of Washington?
My experience with Dr Hill and all the staff has been phenomenal! Bedside kindness and empathy along with wisdom and explanation of all processes during IVF. Our expectations were met far and beyond what we had anticipated especially working with us the second round all the way in alaska! Very pleased
Describe the protocols Micah Hill used in your cycles at ART Institute of Washington and their degree of success.
I knew going in i had endometriosis and my tubes were completely closed Dr. Hill confirmed this again and explained the meds that would be used for egg growth and retrievel along with the timed blood draws and why we needed to procede right to ivf. I honestly didnt have many questions or concerns being a nurse myself and having researched the process, my experience was SEAMLESS! Both times !
Describe your experience with your nurse at ART Institute of Washington. (Assigned nurse: Darshana )
AMAZING ! She has been the frontline of both experiences! She’s EXCELLENT! Very knowledgeable empathetic understanding compassionate and passionate about what she does!
Describe your experience with ART Institute of Washington.
No weaknesses noted besides being extremely busy! They ALWAYS got back to me same day so I never felt ignored. So many strengths: ive listed so many already during survey! From my first visit to this last round ive felt absolutely cared for and always fully in the know of what’s happening!
Describe the costs associated with your care under Micah Hill at ART Institute of Washington.
I don’t remember full details i think 15,000
Describe Micah Hill's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ART Institute of Washington.
The clinic only does single that i know do to high risk with multiples since i have two success stories im grateful i get to enjoy both at different stages
10
Doctor
Micah Hill
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
ART Institute of Washington
Bethesda
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Successful
NPS
10
NPS
10
Age 30
1 IVF
Unexplained
European
Income $50K - $99K
5th of 5 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
The doctor [Micah Hill] was excellent at explaining what was going on within the cycle and addressing concerns that arose. The down side was that he was not always the doctor involved with the day today screenings....When dealing with the doctor I was treated like a human, but the system [ART Institute of Washington] going through a cycle was significantly less personal.
The doctor [Micah Hill] was excellent at explaining what was going on within the cycle and addressing concerns that arose. The down side was that he was not always the doctor involved with the day today screenings....When dealing with the doctor I was treated like a human, but the system [ART Institute of Washington] going through a cycle was significantly less personal.
How was your experience with Micah Hill at ART Institute of Washington?
The doctor was excellent at explaining what was going on within the cycle and addressing concerns that arose. The down side was that he was not always the doctor involved with the day today screenings.
What's one piece of advice would you give a prospective patient of Micah Hill at ART Institute of Washington?
Read all of the documentation that the clinic gives you and ask as many questions as you can in preparation of a cycle.
During treatment, were you treated like a number or a human with Micah Hill at ART Institute of Washington?
When dealing with the doctor I was treated like a human, but the system going through a cycle was significantly less personal.
Describe the protocols Micah Hill used in your cycles at ART Institute of Washington and their degree of success.
The antagonist protocol was used with a Lupton trigger and an HCG shot after retrieval. I used suppositories for my progesterone. ICSI was used for fertilization. The clinic has a strict single embryo transfer policy, so only one embryo was transferred. This has produced a healthy singleton pregnancy with 3 embryos frozen.
Describe your experience with your monitoring appointments at ART Institute of Washington.
It was a first come first serve, during the allotted time period. It wasn't always convenient but it was at the same time everyday.
Describe Micah Hill's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at ART Institute of Washington.
The clinic had strict guidelines for embryo transfer because of this I was only able to transfer a single embryo. I felt that this was a good policy which explained a lot of the risks to myself and any potential babies. It also made the decision of how many embryos to transfer a lot easier to make.
What specific things went wrong at ART Institute of Washington?
  • Lost paperwork
  • Failed to call with results
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at ART Institute of Washington.
A lot of the issues were due to miscommunication with the administrative staff. I had thought I had provided everything required for an upcoming cycle, only to be told that I hadn't completed everything and there was no longer room on that cycle for me. During an IUI cycle I had the nurse not call with beta results until late the next day.
10
Doctor
Micah Hill
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
ART Institute of Washington
Bethesda
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5