Michael Grossman

CNY Fertility Center

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Available by cell phone
Doctor personal cell phone
Medical SchoolU. of Albany
ResidencySaginaw
FellowshipU. of Louisville
LATHAM
38A OLD SPARROWBUSH ROAD
LATHAM, NY 12110
518.690.0700
On a scale from 0-10, how likely are you to recommend Michael Grossman to a friend?
Strongly recommend: 71%Neutral: 21%Don't recommend: 8%9
86 assessments
  • 71% Strongly recommend (9-10)
  • 21% Neutral (7-8)
  • 8% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
4.8
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend CNY Fertility Center to a friend?
Strongly recommend: 79%Neutral: 15%Don't recommend: 6%9.2
603 assessments
  • 79% Strongly recommend (9-10)
  • 15% Neutral (7-8)
  • 6% Don't recommend (0-6)
86 assessments
9
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Treatment
5 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
Dr Grossman has generally been very patient with me (I am a "difficult" patient who questions everything) and all of my questions throughout this ordeal. It is really important to let him know how you want him to work for you; we made it very clear that we are evidence-based people with no room for questionable forms of treatment ... He'll take his time to speak with you and answer questions honestly and clearly. ...
+ Read more
Age
33 - 34
Treated
2017 - 2018
Success with this Doc
?
Race
Ashkenazi Jewish, Middle Eastern
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
5 IUI, 3 IVF
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
9
How was your experience with Michael Grossman at CNY Fertility Center?
Dr Grossman has generally been very patient with me (I am a "difficult" patient who questions everything) and all of my questions throughout this ordeal. It is really important to let him know how you want him to work for you; we made it very clear that we are evidence-based people with no room for questionable forms of treatment (like the use of Prednisone during stim cycles, which is their default, even if no immune issues are present). He is otherwise very pleasant, easy to speak to, and welcomes all questions.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Go in with all the questions you have already prepared. He'll take his time to speak with you and answer questions honestly and clearly.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Through all of my cycles at CNY I have contacted him via portal several times to check in, to get second opinions, and sometimes, to let him know I'm not comfortable with something. His responses were never cookie cutter, and there have been times that his recommendations have contradicted those of the nursing staff. He was respectful of my decision to dump all the "woo" that Dr Kiltz and his nursing staff were pushing.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
#1 antagonist cycle; can't recall doses, 2 lead follicles after 3 days of stims (nurses started me too late in the cycle), converted to IUI, failed. Can't recall med doses. #2 estrogen prime, antagonist, started stims CD2 with 450 Follistim/150 menopur, Cetrotide with dual lupron/lower dose HCG trigger-->12 eggs, 4 mature, none made it to day 3. ICSI used. #3 estrogen prime, antagonist, with 450 Follistim/150 menopur, Cetrotide, stimmed longer than last cycle, full HCG trigger-->10 eggs, 4 mature, 4 others left to mature, one 3-day embryo cryopreserved. Used ICSI.
Describe your experience with the nursing staff.
The nurse I worked with (you can pick the nurse you want to do your monitoring with) was very pleasant and optimistic, seemed attuned to details, but the nurses do typically follow a set of guidelines that they apply to everyone, so you need to be careful. Don't be afraid to ask the doctor for a second opinion. The NP there is nice but seems overconfident and misinterpreted previous genetic workup and I left convinced that my infertility was due to a fragile x premutation (I spoke with a genetics counselor who explained I don't have a premutation, and my infertility is likely unrelated). Not all communication well. There is a lab tech/phlebotomist who has an edgy attitude.
Describe your experience with CNY Fertility Center.
Very cookie cutter. There were times that I felt I was doing DIY IVF because I had to self advocate frequently. Communication is hit or miss. I recently had an experience when a nurse told me about a test result over portal and suggested a medication. The nurse didn't call me and when I called the office shortly after receiving the message, she had left for the day and I had to speak with some random nurse who never worked with me. The nurse manager tried to create excuses like nurses don't want to play phone tag or leave voice mails. I messaged my RE about my decision to seek further confirmatory testing and he was highly supportive of my decision and actually told me I did the right thing. This incident left me highly distrustful of the general nursing staff.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Each IVF is $3900, monitoring is around $850. IUI monitoring was around $750 or so, the IUI itself was approximately +/-$300. Follow up visits with the doctor were $75. Monitoring for an FET was between $750-850.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
It was dependent on preference. Since I only have one embryo stored, I don't have the luxury of having such options.
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
  • Failed to convey critical information
9
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
3
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
25 - 26
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
Dr Grossman explained each step as we went through the transfers and egg retrieval. He was very good at showing us what was going on the screen and helping us understand what was happening. He was wonderful at making me feel like I wasn't just a number. He made a hard time just a little easier by being upbeat and positive about the results. ... Before they did the transfers I started intralipids and had an HCG wash and I really think all that stuff helped.
+ Read more
Age
25 - 26
Treated
2017 - 2018
Success with this Doc
Yes
Race
European, Native American, Other
Income
$50K - $99K
Occupation
Accountant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF
Diagnosis
Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr Grossman explained each step as we went through the transfers and egg retrieval. He was very good at showing us what was going on the screen and helping us understand what was happening. He was wonderful at making me feel like I wasn't just a number. He made a hard time just a little easier by being upbeat and positive about the results.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He not the typical doctor. He's very good at what he does and he's very good at explaining what to expect. He makes you feel comfortable with the plan before moving forward and he helps weigh all the options.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr Grossman and all the nurses at CNY really care about everyone and making sure your in the right place mentally and physically. Everyone knows who you are and calls you by name, they ask how your doing and feeling. They take an interest in your life outside of the fertility.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Even though having blood drawn sucks, I like that they take blood each visit to make sure your progesterone and estrogen are where they need to be. Before they did the transfers I started intralipids and had an HCG wash and I really think all that stuff helped. And it did work I was pregnant until 17 weeks and we lost the baby because my water broke early. If I had to go back I wouldn't change a thing. All the medicine and doses worked like they should have and it was all worth it. I'm patiently waiting to be able to try again.
Describe your experience with the nursing staff.
All of the nurses are awesome! They made it more bearable. My veins are very small and are hard to get for blood work or IV's. Ann usually did my blood work and after 2 or 3 times she's got really good and remembered that my veins sit close to top of my skin and after that she never missed again! And kimmi usually did my IV for the intralipids and she hardly ever missed. And if they did and they weren't comfortable trying again they would ask someone else to look. They really make me feel like I'm a really person not just a science experiment. After everything we've been through they really make it easier to handle. They are the best at what they do and I couldn't ask for better nurses
Describe your experience with CNY Fertility Center.
I don't think there is anything they need to change the girls at the front desk are welcoming. My husband had one suggestion. The room for samples isn't very sound proof, he said it's hard to get comfortable when you can hear everything going on around you.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
For my medications I paid about 250-250$ a month. Intralipids were 56$ every two weeks, endometrin were 15$ for 3 boxes, progesterone in oil were 15$ for 2 vials, the HCG wash was 15$ for one vial, the LDN was was 50$ for a 3 months supply. During the egg retrieval the gonal -f was $15 per pen and I used 3 or 4 total, the metopur was 15$ for 4 boxes, and cetratid was 15$ for 4 boxes. After it was done all of the medicine I had left I donates to the doctors office to give to peope who don't have as good of insurance as we do and can't afford to buy them.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
The choice was left up to me and my husband. The first two transfers we did 2 each time and they failed or I had an ectopic pregnancy. The last transfer we did we chose to do one embryo and it was successful. I think it makes a different some people (me included) can't handle more than one embryo at a time.
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
31
Treated
2019
Success with this Doc
?
Treatment
1 Fertility Medications
Diagnosis
Anovulation, Diminished Ovarian Reserve
8
He [Dr. Grossman] was very straightforward and methodically took us through our different options and the success rates of each. He gave us time to ask all of our questions without us feeling rushed. We were seen right on time and the appointment lasted the expected amount of time....I am having issues with my uterine lining thickening during my mock cycle. It has been suggested to take Intramuscular estrogen, use Viagra to increase circulation to the area, and take a course of antibiotics to minimize inflammation and local flora.
+ Read more
Age
31
Treated
2019
Success with this Doc
?
Race
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 Fertility Medications
Diagnosis
Anovulation, Diminished Ovarian Reserve
8
How was your experience with Michael Grossman at CNY Fertility Center?
He was very straightforward and methodically took us through our different options and the success rates of each. He gave us time to ask all of our questions without us feeling rushed. We were seen right on time and the appointment lasted the expected amount of time. He was rather blunt which my husband and I prefer, but may be an issue for others.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
I would recommend seeing him for the consultation. I did not work with him personally for any treatment but I would trust him with my care.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He took the time to thank us for the long wait for our appointment and for traveling far to receive care at the clinic. He asked us a few questions about ourselves to get to know us better. He also took the time to explain about his background and experience as well as what his role will be in our care.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I am having issues with my uterine lining thickening during my mock cycle. It has been suggested to take Intramuscular estrogen, use Viagra to increase circulation to the area, and take a course of antibiotics to minimize inflammation and local flora. I have not gone through a new cycle yet so I cannot comment if this worked.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Allyson Santoro)
Allyson responds very quickly via their online portal. It is hard to call and get in touch with her unless it’s been planned via the portal. She has directed me through the initial phases of my treatment and has contacted the doctor when needed.
Describe your experience with CNY Fertility Center.
Beautiful facility. Very clean and organized. Staff is polite and efficient. I love that they have acupuncture and massage on site- I appreciate the mix of eastern and western medicine and it Makes a stressful process more relaxing.
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
8
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
33
Treated
2019
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Unexplained
9
My protocol was not very intense for my first cycle which I appreciated. I was thankful for this because overstimulation was a concern of mine during my initial consult. ... Dr. Grossman was patient, kind, and took the time to answer all of mine and my husbands questions before retrieval and transfer. He had a demeanor that made me feel safe. ... The two interactions I did have with him were very pleasant. He was thorough in explaining the procedures and expectations. He was honest and gentle in not only his treatment but in his manner.
+ Read more
Age
33
Treated
2019
Success with this Doc
No
Race
Latino
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
9
How was your experience with Michael Grossman at CNY Fertility Center?
I was a travel patient which made it difficult to truly build a relationship with Dr. Grossman, however I knew all of this coming into it. The two interactions I did have with him were very pleasant. He was thorough in explaining the procedures and expectations. He was honest and gentle in not only his treatment but in his manner.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
To trust the process although you may not be directly dealing with him the entire time.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
While CNY is a high volume clinic, and during the stimulation process and transfer preparation I mostly dealt with the fabulous nursing staff, Dr. Grossman was patient, kind, and took the time to answer all of mine and my husbands questions before retrieval and transfer. He had a demeanor that made me feel safe. He explained everything he did during transfer and was realistic about our chances of success that cycle. I appreciated him not planting false hope, but suggesting that we remain optimistically hopeful for success.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My protocol was not very intense for my first cycle which I appreciated. I was thankful for this because overstimulation was a concern of mine during my initial consult. I was on relatively low doses of menapur and gonal for my retrieval. However, because I was a travel patient, and I had an extremely difficult time finding a facility to monitor me during stimulation, I believe that may be where my cycle failed. Accurate results were not reported to Dr. Grossman and he worked with what he had. For transfer I was on the usual estradiol and progesterone while continuing all of my vitamins. This part of my cycle monitoring was much less complicated and results were reported to the clinic that were accurate.
Describe your experience with the nursing staff.
The nurses at CNY are godsends. These women are wonderful at talking you off a ledge, especially when its your first time and you have a million questions and uncertainties. They are kind and informative and compassionate.
Describe your experience with CNY Fertility Center.
Strengths this clinic has is all of the wonderful nurses available to you to answer any questions. The facility is beautiful, the lobby is inviting and comforting. The price is affordable so that every single couple can realize their dream of having a family. I can’t think of any weaknesses that I would directly relate to the clinic. I will say being a travel patient faced it’s challenges in just finding a proper place to monitor. Making last minute travel arrangements was also a bit stressful and costly.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I was a travel patient so I had to locate a facility that would do my monitoring. The most stressful part of my IVF journey was this. Where I live I could not find one place that would agree to monitor me. Once I did find a facility that was almost 2 hours from where I live, they did not count and measure all follicles. This did not have anything to do with CNY and they were extremely patient, understanding, and at one point tried helping me find a place where I could go monitor. I had my labs drawn at lapcorp which for the most part did get my results by end of day to CNY.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
IVF was $4,050 Transfer cost was $250 Travel and accommodation costs $2,000 Medications around $1,500
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
In most cases CNY will only transfer one embryo. I however had two embryos, one of fair quality and the other poor. Because of this I asked Dr. Grossman to transfer both, as to not prolong starting a new cycle, if the first failed. He was open and honest and explained that it wouldn't increase my chances of pregnancy but my chances of multiples which could have its own set of complications.
9
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
34 - 35
Treated
2018 - 2019
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
10
Dr Grossman is very empathetic and naturally caring. He was very responsive to my questions and needs. He even called me to check on me and to make sure I was okay during treatment.... Dr Grossman is an excellent Dr. I wouldn’t change him for anyone.... Depending on your age and specific fertility issues Dr. Grossman will recommend how many embryos is best for each individual patient.... I used 300 Gonal & 20 low dose hcg for 9 day
+ Read more
Age
34 - 35
Treated
2018 - 2019
Success with this Doc
Yes
Race
Black or African-American
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr Grossman is an excellent Dr. I wouldn’t change him for anyone. He is thorough and very attentive to my needs. He is knowledgeable in every aspect of fertility and very warm with great bedside manner.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be open, ask a lot of questions big or small. Dr Grossman will answer every one of them.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr Grossman is very empathetic and naturally caring. He was very responsive to my questions and needs. He even called me to check on me and to make sure I was okay during treatment.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I used 300 Gonal & 20 low dose hcg for 9 days, Cetrotide for 6 days & double lupron dose 12 hours apart. I retrieved 22 eggs and did not develope ohss as Dr Grossman recommended. I was in no pain and healed super fast. My doses never had to be adjusted, they were perfect for me.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Nicole Davey)
Nicole was an awesome nurse! She was very friendly and welcoming to all of my questions and concerns. She was on top of everything and very knowledgeable.
Describe your experience with CNY Fertility Center.
CNY Albany’s strengths are its Dr.’s and awesome nursing team and staff. They are very welcoming and eager to help. Someone is always available to answer any questions or concerns 24 hours per day. I received personalized care and felt very happy with everything so far. I can’t really think of any weaknesses at all to be honest. My experience with them was and still is amazing. Not to mention how affordable they are.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
So far I have a payment plan which is $3900 for the ivf, $650 for outside monitoring, plus $250 for finance charges over 2 years for financing. I had $40 co pays & $50 for hcg wash. I will be adding intralipids for my current transfer cycle so that will cost $100 to administer. Medication was approx $2500 so far. My ultrasounds have been $77 and labwork about $100 each visit.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Depending on your age and specific fertility issues Dr. Grossman will recommend how many embryos is best for each individual patient.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

6
Age
33
Treated
2019
Success with this Doc
?
Treatment
IVF
Diagnosis
Male Factor
6
I felt like I was just a standard protocol. Not as an individual. He [Dr. Grossman] gave us instructions and meds for an IUI but we have other tests pending results that would change the course of the plan and it’s like we’re in a standstill now and have no idea what we should be doing while waiting for these tests.... He sounded passionate about keto and how he lives his life with keto. He talked a lot, but mostly about himself. He did explain things to us really well and drew diagrams while explaining when we asked questions. . I just don’t like that I was set for an IUI plan on first consult when I need to have a lap and my partner needs to see a urologist.
+ Read more
Age
33
Treated
2019
Success with this Doc
?
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IVF
Diagnosis
Male Factor
6
How was your experience with Michael Grossman at CNY Fertility Center?
He sounded passionate about keto and how he lives his life with keto. He talked a lot, but mostly about himself. He did explain things to us really well and drew diagrams while explaining when we asked questions. . I just don’t like that I was set for an IUI plan on first consult when I need to have a lap and my partner needs to see a urologist. If it was up to CNY and I wasn’t smart, I would just proceed with the steps for the IUI while waiting for lap and urologist, where they could potentially find Endo and Vericole.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Do research, talk to people and get all your diagnostic tests done before proceeding with the treatment they set you up for.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
I felt like I was just a standard protocol. Not as an individual. He gave us instructions and meds for an IUI but we have other tests pending results that would change the course of the plan and it’s like we’re in a standstill now and have no idea what we should be doing while waiting for these tests. I do not want to do an IUI if my Lap finds Endo and needs to be removed. Also it’s almost impossible to reach anyone by phone and get any kind of direction.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
LDN, Clomid, Z-pack, Prednisone, IUI, and timed intercourse after also.
Describe your experience with the nursing staff.
They all need to get on the same page. 3 different ones called me in one day for 3 different prescriptions. Called and had lab results faxed Over, Called 2 days later and couldn’t be found.
Describe your experience with CNY Fertility Center.
Advocate to be treated as an indivudual for yourself. Ask questions and be persistent. I think the Staff mean well, but are just too busy because of being over booked. Don’t waste money until you’ve had all diagnostic tests done
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
We were told the consult was free burly got a bill from insurance today that stayed it was charged $400 for the visit.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Single!
What specific things went wrong at CNY Fertility Center?
  • Lost paperwork
  • Failed to order appropriate test
  • Lost results
6
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
CNY Fertility Center
ROCHESTER
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33 - 35
Treated
2017 - 2019
Success with this Doc
?
Treatment
6 IUI, 1 IVF, 3 Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Dr. Grossman although very dry, he is warm, light hearted but also unbelievably caring. He explains everything very clearly and in plain terms without sugar coating things but in a manner that is not harsh or cold. You can genuinely feel that he wants you to succeed and is just as heartbroken as you are if things do not go as planned.... My protocol with Dr. Grossman was very different from my previous clinic including the use of Prednisone to reduce inflammation, Prograf, Lovenox, Endometrin, Estrace, LDN and Intralipids the week before transfer, the day before transfer and weekly once I got a positive beta until 12 weeks
+ Read more
Age
33 - 35
Treated
2017 - 2019
Success with this Doc
?
Race
European
Income
$200K - $499K
Occupation
Consultant
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
6 IUI, 1 IVF, 3 Egg Freezing, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
How was your experience with Michael Grossman at CNY Fertility Center?
At CNY you only see your doctor for the big procedures but he is always very responsive and thorough to email questions throughout the process and will always come in to the room if available while in for regular monitoring appointments. My confidence level when working with Dr. Grossman went up so much from my previous experience. I felt much more educated throghout the process by him and much more at ease.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He believes in evidence based medicine so some of the diet recommendations, or other changes that can be made that have loose correlations he will more or less tell you it can’t hurt, but may not recommend directly. You do have to be your own advocate but he is always supportive and will have in depth discussions about alternative treatments or add ons.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman although very dry, he is warm, light hearted but also unbelievably caring. He explains everything very clearly and in plain terms without sugar coating things but in a manner that is not harsh or cold. You can genuinely feel that he wants you to succeed and is just as heartbroken as you are if things do not go as planned.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My protocol with Dr. Grossman was very different from my previous clinic including the use of Prednisone to reduce inflammation, Prograf, Lovenox, Endometrin, Estrace, LDN and Intralipids the week before transfer, the day before transfer and weekly once I got a positive beta until 12 weeks (but we only made it to 10). I feel that the lipids was a big help with the success of this cycle and the higher dosage of Endometrin from the beginning. There are other meds that I know I didn’t list but it’s a lot!!
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Rebecca Eskin)
You are not assigned a nurse off the bat but once you click with someone you can request to see them for all visits. There were a few times I had to see other nurses, but there was only ever one nurse that I felt was in a rush but she was still very nice and thorough. I can’t say enough good things about Rebecca. Her compassion, her sense of humor, her attitude helped me so much through out the process. She is extremely knowledgeable and very clear about all options but also if she doesn’t know she will find out and while you are there. She takes her time and you never feel rushed. When I was in for my 10 week scan and she had to tell me there was no heartbeat she was my rock as my husband wasn’t there for that appointment. She called and texted with my husband and I over the next few days and helped us with the decision to have a D&C and continued to follow up until the procedure and after. She is amazing my husband and I LOVE her!!!
Describe your experience with CNY Fertility Center.
There are times when you will be on hold for a long time to speak with a nurse with questions during normal business hours. The on call nurses call back very quickly after hours and my experience with them has always been fantastic. I recommend joining their support group on FB as well as their regular FB page to learn about other patients, their protocols, etc so that you can ask your nurses and doctor about additional treatment options etc. Make sure you download the patient portal app on your phone as that is generally the easiest way to communicate with the office and upload needed documents etc.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Including the 3 rounds of shared cycle Donor Egg retrieval/fertilization’s and 2 FET we have paid around $30k excluding medications for my FET.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Dr. Grossman has been pretty strong on recommending eSET because we did PGS testing with our donor egg embryos. We never asked to transfer more as the risk of twins is a little worrisome for myself and my husband financially.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

7
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
7
Dr. Grossman is very knowledgeable and polite but very quick. He is in and out and that's it. He does an okay job at explaining things but not to mh expectations.... I will say I felt more like a patient than a paycheck compared to another doctor we've seen. I felt like Dr.Grossman cared about my outcome and that means alot.... Though you are the patient, you will have to be your own advocate, your own nurse and researcher.
+ Read more
Age
28 - 29
Treated
2018 - 2019
Success with this Doc
No
Race
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
7
How was your experience with Michael Grossman at CNY Fertility Center?
As a patient I wanted more straight forward answers, less 'what do you think' type of responses. I do not know for certain if my cycle would have been different at a different clinic or not but some things have still been unanswered. I will say I felt more like a patient than a paycheck compared to another doctor we've seen. I felt like Dr.Grossman cared about my outcome and that means alot.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Though you are the patient, you will have to be your own advocate, your own nurse and researcher.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman is very knowledgeable and polite but very quick. He is in and out and that's it. He does an okay job at explaining things but not to mh expectations.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My stim cycle was pretty typical. Gonal F 150 Menopur 75 Cetrotide FET 1: Prednisone 10mg, Endometrin, Prenatal, Estrace, Progesterone in oil, Intralipids, hcg wash, Prograf FET2: Prednisone 20mg, Estrace 2x, Endometrin 2x, Prenatal, Progesterone in oil, Lovenox, Neupogen, Intralipids, Plaquenil, Prograf.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Kristen)
The nursing staff on the phone can be a mess.you feel as thought you NEVER talk to the same person. HOWEVER once you are there in the office the staff are AMAZING.. PHENOMENAL actually. Kristen has been through this herself and never lets you feel like you're alone. She held my hand the entire time I was there on multiple occasions.
Describe your experience with CNY Fertility Center.
I loved the clinic, once I arrived. This clinic has a TON of travel patients so they are most definitely BUSY. I will say this being my first round of IVF I really didn't know what to expect and because I've only gone to this clinic for the full process I can not compare to how ivf is done elsewhere. But with my experience with this clinic, I had to be in charge of my own medicine more than I wanted to. When starting a cycle I never spoke with the same nurse on the phone, some times one nurse would tell me something and then another would upload something different into my portal. If I weren't paying attention and seen their mistake would that have ruined my cycle? I don't know, but I didn't like having this happen more than once. When you arrive at the clinic you are the queen and I mean that. They are SO over the top nice to you. They make you feel comfortable in an uncomfortable situation. They take REALLY good care of you and I LOVED it. The communication is wonderful once inside the clinic and I wouldn't change a single thing about my experience with the nursing staff upon arrival. They have a healing art spa and although I opted out of using it, it is BEAUTIFUL! I think every patient looking at this clinic needs to know they are BUSY and I mean BUSY. They will not remember your name until your second or third time visiting them in office because they see so many people. Things may be different if you monitor there but I stayed local to monitor so I was asked multiple times about myself (job, kids, where I'm from) and although it seems like no big deal when you're paying thousands of dollars for the treatments you kind of expect your doctor to remember your face. Aside from those few issues, this clinic is clean, well put together and has an amazing staff. They are affordable and because of that, they are a little too busy and understaffed for the number of people requesting their help.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I did not monitor at this clinic. It is in a different state and I found it easier being a traveling patient to stay local for all ultrasounds and blood work.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
My Egg Retrieval, ICSI, and Fesh transfer were $4,050. Medicine obviously varies but somewhere close to $3,500 Monitoring (all ultrasounds, blood work including my two FET cycles as well) $3,200 FET are $250 for the first year, I've had two FET $500 Then you have the costs of traveling if you decide to travel to this clinic. We drove the first time which still costs us around $800, the first flight and stay were $1,500 and the third (we stayed a bit longer this time around) $1,900. So far without a healthy pregnancy, 2 negative pregnancy tests and 1 miscarriage we have spent roughly $15,500 so far.
What specific things went wrong at CNY Fertility Center?
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
7
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
42
Treated
2019
Success with this Doc
?
Treatment
IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss
9
He [Dr. Grossman] was very thorough going over all our documentation and listening to what we wanted and supporting our decisions by saying he would do the same thing. I like that he wasn't pushing PGS testing (a lot of doctors do) but we wanted to do it because of prior miscarriages and he said yes in your case I think that is a smart idea because that is the main reason we are doing IVF.
+ Read more
Age
42
Treated
2019
Success with this Doc
?
Race
Ashkenazi Jewish
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss
9
How was your experience with Michael Grossman at CNY Fertility Center?
Thus far we have only had our consultation in person. He was very thorough going over all our documentation and listening to what we wanted and supporting our decisions by saying he would do the same thing. I like that he wasn't pushing PGS testing (a lot of doctors do) but we wanted to do it because of prior miscarriages and he said yes in your case I think that is a smart idea because that is the main reason we are doing IVF.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Relax, he is easy going and knows what he is talking about and will listen to you as much as he shares with you.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Although this is an extremely busy office the doctor took over an hour with us to discuss our case and look at all our paperwork. Although they generally give everyone the same protocol, he was not pushy about any of it and told us he would do what we want. He took the time to answer all our questions and listen to us and he even made jokes to help lighten the mood.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
We haven't yet started our protocol as we have had a setback healthwise and are reevaluating our plan and may switch to RIVF instead.
Describe your experience with the nursing staff.
I've only had communication via the portal with the nursing staff and everyone has been super responsive to all my questions and concerns.
Describe your experience with CNY Fertility Center.
Since CNY as a whole is so busy because of what they offer you really need to be proactive and advocate for yourself. The best way to communicate is the portal, however you are unable to have an ongoing conversation, it always has to be a new message which I find annoying. Calling them you will likely be on hold a lot and the phones go down more than you would expect. Another strength that most clinics don't have is the option for accupuncture or massage upstairs on the days of retrieval or transfer to help your body, make sure you ask about that as they don't always offer it proactively.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
We are still evaluating, we have some insurance coverage for IVF so we plan to use that first, but the PGS testing will be out of pocket and run around $3000.
9
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32
Treated
2018
Success with this Doc
No
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
10
I felt like my protocol was specific to me compared to my last two clinics. ... I didn't actually meet Dr. Grossman until my transfer and I was okay with that because I know he's a busy man and his nurses [CNY Fertility] were taking great care of me. ... He preferred to transfer just one because my history of pregnancy and infant loss. He didn't want to risk anything.
+ Read more
Age
32
Treated
2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
I live in Texas and took FMLA from work to be a patient of Dr. Grossman and I have no regrets (even though my transfer didn't work). I had my consultation over the phone and had good vibes. I saw his nurses most of the time. I didn't actually meet Dr. Grossman until my transfer and I was okay with that because I know he's a busy man and his nurses were taking great care of me. I still have frozen embryos and plan to do this again until it works!
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Don't expect to see him at your appointments. But that's okay because he is still reading your chart and personalizing your treatment plan. The nurses kept me well informed. They explained to me why Dr. Grossman prescribed me what he did.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
I felt like my protocol was specific to me compared to my last two clinics. Dr. Grossman's nurses were all amazing and always remembered personal things about me on my next visit and would ask how things were going.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My protocol was pretty straight forward because my issue is that I don't have fallopian tubes. He made sure to omit the meds that I really didn't need so we weren't wasting time and money.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Niccole )
She wasn't necessarily assigned to me but every visit they would ask if I had a preference. They were all great but I felt a connection with Niccole. She was amazing!
Describe your experience with CNY Fertility Center.
No weaknesses! From the doctors and nurses to the acupuncturists, everything and everyone was amazing! The nurses knew exactly what they were doing. No matter how much time has passed between appointments they would remember my protocol without looking at my chart first. They were comforting, knowledgeable, and trustworthy! I also did acupuncture while there. I've done it before and found it to be awkward. Not here. I actually fell asleep both times haha! It was so relaxing. Dr. Grossman was extremely nice and reassuring and understanding! Nothing but great things to say!
Describe your experience with your monitoring appointments at CNY Fertility Center.
Always when it was most convenient for me. I was staying in Connecticut with my mom and driving to my appointments in Albany. The office is so warm and cozy. Never a long wait. Most I waited was maybe 10 mins.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
ONE of the reasons I chose to drive across the country for this clinic was because of the cost. I maybe spent 12 thousand dollars and that includes PGS testing.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He preferred to transfer just one because my history of pregnancy and infant loss. He didn't want to risk anything.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
Dr grossman is a fun guy, made me feel comfortable right off the bat. Sat us down and explained it all from top to bottom and explained what he thought the best course of action would be for us. Explained everything so well, we didn’t have questions. When I had an ectopic pregnancy, he came in the room with the nurse, held my hand and explained it wasn’t my fault. He advised he would perform surgery and explained the whole process. He was extremely compassionate and didn’t make me feel like I was just another patient. I felt like he really cared and was there for us. I honestly do not have anything negative to say about him.
+ Read more
Age
28 - 30
Treated
2016 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr grossman is a fun guy, made me feel comfortable right off the bat. Sat us down and explained it all from top to bottom and explained what he thought the best course of action would be for us. Explained everything so well, we didn’t have questions. When I had an ectopic pregnancy, he came in the room with the nurse, held my hand and explained it wasn’t my fault. He advised he would perform surgery and explained the whole process. He was extremely compassionate and didn’t make me feel like I was just another patient. I felt like he really cared and was there for us. I honestly do not have anything negative to say about him.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Go into the appointment open minded. And ready for lots of info.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr grossman took the time to sit with us and explain absolutely everything. Options, rate of success for everything, all treatment protocols, etc. we had an ectopic pregnancy and dr grossman was extremely compassionate and explained why it happened and how he was going to remove it. He was a complete gentleman the whole process and answered all of our questions in an appropriate, compassionate manner.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Since I was unexplained infertility he suggested we start with iui with letrozole. We did 3 cycles that were unsuccessful so he added gonal f injection which resulted in a positive pregnancy, but ended up being ectopic. We tried 3 more the same way and he then switched us to ivf with immune protocol.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Niccole)
Niccole and the other nurses were absolutely amazing!! Responded ASAP to my portal questions, called me to follow up after ectopic surgery, stayed in contact with embryo development.
Describe your experience with CNY Fertility Center.
I personally have nothing negative to say, I think everything about CNY was perfect. The atmosphere, the nurses, drs and other services were fantastic. I did accupuncture there 2x, multiple visits for lipid infusions, plus all my monitoring was done there. They were all patient, compassionate and extremely cooperative with my schedule.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
My insurance didn’t cover ivf however the iui and monitoring was covered. CNY has payment plans to assist with costs which was amazing and they are very affordable
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Dr grossman and the nurses suggested for us 1 embryo to transfer. He stated due to my age, a positive pregnancy test prior and no medical history that it “should” take. And it did :)
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
?
Treatment
7 IUI, 1 IVF
Diagnosis
8
Dr. Grossman is knowledgeable, approachable, and patient. He will always answer any questions and explain things thoroughly. As a patient, most interactions are with the nursing staff. But on retrieval and transfer days, Dr. G has been great - I felt very at ease, especially given my complicated history. ... During treatment, a majority of visits/interactions are with the nursing staff vs. doctor.
+ Read more
Age
30 - 32
Treated
2016 - 2018
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 IUI, 1 IVF
Diagnosis
8
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman is knowledgeable, approachable, and patient. He will always answer any questions and explain things thoroughly. As a patient, most interactions are with the nursing staff. But on retrieval and transfer days, Dr. G has been great - I felt very at ease, especially given my complicated history.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Write your questions down and don’t be afraid to ask. And ask again if needed. Always need to be your own advocate, especially under such emotionally and physically stressful circumstances that come with IVF.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman if friendly and approachable. He is always will to answer questions and patient. During treatment, a majority of visits/interactions are with the nursing staff vs. doctor. Usually only see the doctor for retrieval, transfer, etc.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
IUI with letrozole x4. IUI with injectables - follistim and menopur x3. Overstimulated with IUI #7 and converted to IVF. Retrieval resulted in 7 fertilized embryos with 4 frozen and day 3. First frozen transfer was successful, but resulted in a miscarriage at 16 weeks.
Describe your experience with the nursing staff.
The nursing staff is amazing. Everyone that I have encountered through countless visits have been great. I tend to see the same nurse as much as I can - I like the consistency and having someone that is most familiar with my particular situation.
Describe your experience with CNY Fertility Center.
I don’t have many complaints about my experience to date. I will day that the clinic seems to be getting busier - and I hope that it does not have a negative impact of overall level of service and care.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
CNY is known for making IVF affordable. My IUI treatments were covered under insurance, I paid my co-pays for every visit, along with any costs for medications. For IVF, total cost was $3,900 plus medications. Within a year of your retrieval, any additional transfers are $250 (first is covered under the $3,900).
8
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
He [Dr. Grossman] is awesome and takes your input into consideration...and will implement them if possible you will never walk away thinking I’m confused...he will answer any questions you may have no matter how crazy you may think it is...His approach was to transfer one embryo however, I elected to transfer 2 at each transfer and he did inform me of the risks...He was very sympathetic to my loss when he gave me the options on how to proceed with the passing of my son at 9 weeks and which was the safest for me at that stage of my pregnancy. He encouraged me to try again when I felt I was ready to transfer again.
+ Read more
Age
32 - 33
Treated
2017 - 2018
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
He is compassionate, understanding, humorous and wonderful Dr. who is doing everything within his power to make me and my fiancé’s dream to come true of becoming parents. He has excellent communication skills and top notch bedside manner. Through my disappointments he never made me feel or think that any of it was my fault I couldn’t ask for a better Doctor.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He is awesome and takes your input into consideration and will implement them if possible you will never walk away thinking I’m confused he will answer any questions you may have no matter how crazy you may think it is.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
From the moment I met him he was very caring and understanding to what I was going through and explained to me what the protocol would be and how we should proceed. We were successful on my first FET it ended in miscarriage due to trisomy 22. He was very sympathetic to my loss when he gave me the options on how to proceed with the passing of my son at 9 weeks and which was the safest for me at that stage of my pregnancy. He encouraged me to try again when I felt I was ready to transfer again. He has answered all my questions no matter how crazy they may have been and eased any fears I had when I started this IVF journey. He has a wonderful sense of humor and I was treated as a human being and not a number. I would recommend him to anyone that asked.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Menopur 75iu, Follistim AQ 150iu, Cetrotide 0.25mg,estrace 2mg twice per day, progesterone in oil 1ml per day, Endometrin 100mg twice per day. I became pregnant on my first FET but ended in miscarriage due to trisomy 22 at 9 weeks.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Jackie)
I have request Jackie for all my transfers my hcg washes, my intralipids and she was also present for my retrieval. There aren’t enough words to express how great and compassionate she is and how she was there for me during my loss.
Describe your experience with CNY Fertility Center.
I have no complaints at all about this clinic I was seen in a timely manner never had a long wait and was contacted by staff to give me my results whenever I had bloodwork done if any meds needed adjust or to tell me my hcg levels. This clinic has an awesome team.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
IVF$3900 not including medication or monitoring. FET$250 x 3, HCG wash $50 X3 Once Weekly intralipids till pregnancy test $100 x 7 or more
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
His approach was to transfer one embryo however, I elected to transfer 2 at each transfer and he did inform me of the risks.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33
Treated
2018
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
10
We were only male factor. So I was on a pretty standard protocol [with Dr. Grossman]...He also recommend I do acupuncture before and after transfer and if I had the ability to take the next day or two off of work to relax...He asked our thoughts on how many embros we wanted to transfer, we both at the same time said 2. We then asked him how many made it to the blastocyte stage. He asked his nurse to go grab the picture of the 2 that made it to Blastocytes and we're close to hatching.
+ Read more
Age
33
Treated
2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
The morning of my day 5 fresh transfer my fiance and I had our hearts set on transferring 2 embros. At this time we didn't know the grading of the embros nor did we know how many made it to Blastocytes. When Dr.Groosman entered the room he asked if I was covered and for permission to enter, he came in and introduced himself and shook my hand and my fiance's. He asked how I was feeling and if I was warm and comfortable. He asked if we had any questions for him, both my fiance and I were kinda at a loss for words even tho we had discussed our thoughts over and over. He asked our thoughts on how many embros we wanted to transfer, we both at the same time said 2. We then asked him how many made it to the blastocyte stage. He asked his nurse to go grab the picture of the 2 that made it to Blastocytes and we're close to hatching. He then said that he looked over my history and had seen that I had been counciled by the nurse we had seen since day one, he then asked our permission to go over the risks of transferring 2- and made sure we understand that having multiples can be risky for both Mom and baby's. He then showed us the picture of the two embros that he felt we're our best chance, but told us it was our choice. He also discussed the other 4 embros and how he felt allow them to grow to day 6 and then freeze. Once we all agreed, and the transfer started, he made sure to tell me what he was doing, before doing it, and if I had any questions to please ask. When he told the nurse it was time to have the embroologist bring the embros in, he said that he thinks we made a great choice and he hopes to make our dream of parents come true. He said that at the end of the day, all that matters to him is that he helps me to become Pregnant. The man has the patience of a saint, I would soal heartly recommend him and have to anyone.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
To make sure you listen to his advice, as he truly is the best as what he does. And to ask as many questions, he has all the correct answers
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
One thing that truly touched my heart as well as my fiance's is Dr. Grossman said right before our transfer " You guys are in great hands, at the end of the day all that matters to me is that I'm able to make your dream of becoming parents come true" That will forever be with me, and brings tears to my eyes just typing this.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
We were only male factor. So I was on a pretty standard protocol. My stimming cycle was: 225 mg GONAL-F 75 mg Menopur 0.25 mg Cetrotide 0.08 mg leuprolide for trigger- 2 times 12 hours apart. He also recommend I do acupuncture before and after transfer and if I had the ability to take the next day or two off of work to relax.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Rebecca Esnae)
Rebecca was a godsend, she did our original consultation and made sure we understand why our best shot at becoming parents was IVF. We formed a pleasant relationship after a few visits and she made sure she was only a phone call or email away. She responded asap and even left me message with tests I could have done via my PCP. I have told other women going to CNY to request her.
Describe your experience with CNY Fertility Center.
If you can afford it and live close to the office, I would suggest to do your monitoring with them. If there is anything you don't understand, to ask questions, as all the nurses are always more then willing to help and explain. I would tell them to order your medication sooner rather than later, once the medication is ordered it's out of cnys hands and the shipping process can be quite stressful. There's a few different brands of the stimming meds they use and if one is extremely expensive, as if they can recommend an equivalent
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
The cost of medication was completely separate. The cost of IVF and freezing of remaining embros for one year was $3900 The cost of monitoring at CNY was $850
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He knew we were educated on the risk, even tho he went over it with us again. He felt we were making the right choice
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
?
Treatment
5 IUI
Diagnosis
Unexplained
10
As part of the routine diagnostic testing [with Dr. Michael Grossman], I also underwent an HSG procedure to confirm my remaining tube was open. We tried a few natural cycles next. I had previously used clomid with many terrible Side effects so next we moved to letrozole. I used letrozole with timed intercourse and IUIs for several cycles. We’re now moving into injectable IUI cycles
+ Read more
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
?
Race
European, Ashkenazi Jewish, Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
As previously mentioned, Dr. Grossman was great. We felt well cared for and were given time and attention to our needs and questions. We felt we could ask anything and received compassionate but realistic responses. The only downside was that after our consultation and procedures, we have not met with him for almost a year. The nurses have handled everything from then on.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Come with all of you questions! There’s nothing you can’t ask.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman treated us with compassion and took the time to make sure all of our questions were answered and that we were comfortable.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
As part of the routine diagnostic testing, I also underwent an HSG procedure to confirm my remaining tube was open. We tried a few natural cycles next. I had previously used clomid with many terrible Side effects so next we moved to letrozole. I used letrozole with timed intercourse and IUIs for several cycles. We’re now moving into injectable IUI cycles
Describe your experience with the nursing staff.
They are AMAZING. Every time I meet a new nurse I add them to my list of favorites, but I’ve realized they’re all my favorite!
Describe your experience with CNY Fertility Center.
I love that CNY combines both eastern and western medicine. They provide so much support and opportunities for patients outside of the routine medical care. Although the office is constantly busy with patients, I never feel rushed and I always feel important to the staff.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Most costs have been covered by my insurance. I only pay the copay. However, NO COST is covered in relation to IVF treatment. As I move closer and closer to IVF, the financial burden makes me feel like this may not be an option.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

8
Age
29
Treated
2018
Success with this Doc
No
Treatment
5 IUI, 1 Egg Freezing, IVF
Diagnosis
Anovulation, PCOS
8
Dr. Grossman explains everything really well. He also makes you feel comfortable. He always gives you a chance to ask any questions you have. Only weakness to me is he talks in a manner that he sounds like he is the host of a television show...This second transfer I am taking the same medications but we added in plaquenil and I am doing Dr. Kiltz extreme keto diet... I also took theralogix supplements ovavite and ovasitol as a prenatal and egg quality purposes. For transfer I stayed on theralogix vitamins and added: baby aspirin, LDN, estradiol, prednisone, progesterone, pio injections.
+ Read more
Age
29
Treated
2018
Success with this Doc
No
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 1 Egg Freezing, IVF
Diagnosis
Anovulation, PCOS
8
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman explains everything really well. He also makes you feel comfortable. He always gives you a chance to ask any questions you have. Only weakness to me is he talks in a manner that he sounds like he is the host of a television show.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Don't be afraid to ask questions or have him explain things to you.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
They were very personable and everyone at the clinic made you feel like they were their only patient.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My protocol was made up of menopur 75iu, Gonal-f 225iu, cetrotide, and double lupron trigger for egg retrieval. I also took theralogix supplements ovavite and ovasitol as a prenatal and egg quality purposes. For transfer I stayed on theralogix vitamins and added: baby aspirin, LDN, estradiol, prednisone, progesterone, pio injections. My first transfer ended in a chemical. This second transfer I am taking the same medications but we added in plaquenil and I am doing Dr. Kiltz extreme keto diet
Describe your experience with the nursing staff.
The nursing staff calls and communicates your protocol to you and answers any questions you may have. A nurse is always available 24/7 to talk to you. They are organized and the best when you are with them in person.
Describe your experience with CNY Fertility Center.
Clinics strengths are they are organized, communicate well, and the actual ombeonce of the clinic is relaxing and comfortable. A weakness of theirs is they have a lot of patients so occasionally things can get messed up. However, they are always able to fix things right away.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I did not monitor at CNY. I live in Michigan so I did local monitoring at a fertility clinic close to my home.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Egg Retrieval $4050 (includes $150 local monitoring fee) Transfer $250 Embryo glue $100 Hcg wash $50 (without medication) Intralipid infusion $100 2 30min acupuncture/massage sessions $70 Free nutritional information Free yoga classes
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
They strongly recommend one embryo however they will make you aware of the risk if doing multiple. Depending on your situation they do allow for multiple embryo transfers.
8
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
23 - 34
Treated
2007 - 2018
Success with this Doc
Yes
Treatment
7 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
Dr. Grossman was very up front and truthful. He told me we're in this process together and that we will get a successful pregnancy. He is very caring and has a funny sense of humor. He def. Lightens the stressful situation. Even though I only saw him a couple of times through my cycles he was always avail to answer and questions and was always very friendly in the halls.... First cycle was a clomid cycle. Follicles did not grow like they should of so they canceled the cycle. Next cycle we started on injectables bravelle and menopur.
+ Read more
Age
23 - 34
Treated
2007 - 2018
Success with this Doc
Yes
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 Fertility Medications
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman was very up front and truthful. He told me we're in this process together and that we will get a successful pregnancy. He is very caring and has a funny sense of humor. He def. Lightens the stressful situation. Even though I only saw him a couple of times through my cycles he was always avail to answer and questions and was always very friendly in the halls.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He is their to help you achieve your goals of a baby. Be upfront on your history and be honest on what you want and don't want.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He was very personable. Went over my history thoroughly discussed options and made a plan TOGETHER! he always wanted to make sure we we're 100% on board with any treatments.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
First cycle was a clomid cycle. Follicles did not grow like they should of so they canceled the cycle. Next cycle we started on injectables bravelle and menopur. Started at low dose adventually got to 300/300 follicles grew we triggered with hcg. Ended in a chemical preg. Cycle 3 started with 300/300 triggered with hcg ended with chemical. Had a talk with Dr. Grossman to see what we could do he added lovenox and hcg boosters to the next cycle. Dx of reoccurring pregnancy loss. Cycle 3 300/300 foliicule grew triggered with hcg did lovenox and hcg boosters ended with a life birth of b/g twins @34wks Fast forward 8 yrs. Cycle 4 injectables follistim/ menopur ended in a chemical ( they we're steering away from hcg boosters as they say they don't help.). Cycle 5 &6 chemical pregnancy cycle 7 I pushed to ha e lovenox and hcg boosters added as that's the only way I had a successful pregnancy. Dr. Grossman agreed and added it to cycle. Currently pregnant with twins again.
Describe your experience with your nurse at CNY Fertility Center.
Greta Joost is amazing. I had her for my first 2007-2009 cycles with cny very personable, caring always willing to go above and beyond. When I started my 2017 cycles Greta had moved to a travel coordinator. Was super sad but went with the next best nurse. Had some head butting with that nurse. Spoke with Greta as we are friends and she told me she was in the office 3 days a week doing travel pt. Stuff but would gladly scan me and get me pregnant on our last cycle as we just could not afford the out of pocket injectable meds anymore. First appt. Back with Greta I asked her if she could look up my last cycle that I did with her that was successful. That I wanted to do the same as that one. We looked at it discussed our plan of action set it in stone and went about our cycle. Currently pregnant with b/b twins. I wouldn't be if it was not for Greta going above and beyond and listening and willing to do what we did before when we were successful. I owe my children to her. The other nurse that I dealt with was Eileen Clark! Another AMAZING nurse. Was my.main blood draw nurse. In and out no problem hardly new she poked me with a needle. Had her through my 2007-2009 cycles. She moved to a telephone nurse for my 2017-2018 cycles but again she went above and beyond and would come down to do my blood draws. She always was smiling and had a great sense of humor. Greta and Eileen are the best team of nurses ever. And my husband and I are forever greatful they work for cny and that they were willing to go above and beyond for us. We owe our children's lives to them. I feel if we did not have these two as our A team we would be empty handed sad and miserable. Keep up the awesome work ladies, as you are the best in our eyes!
Describe your experience with CNY Fertility Center.
Everyone is friendly except the 2 reception girls they never smile. Look miserable like they don't want to be their to work. The clinic is a very peaceful environment when you walk in you wouldn't think it's a Drs office. It def. Helps to relieve some stress.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Tubal Blockage, Unexplained
10
Dr Grossman has always been caring and open with us. He has been very professional and answered all our questions. During all my procedures he answered any questions and took great care of us. The only suggestion I have for Dr. Grossman is he is not always very firm with his suggestions although I understand some situations do not always have a clear cut answer... For IVF my protocol was Gonal F 300 iu once daily, hcg-lh 10 iu once daily and prenatal. On day 5 he added Cetrotide .25 mg in the AM and on day 9 was Lupron (trigger) 4 mg.
+ Read more
Age
36 - 38
Treated
2016 - 2018
Success with this Doc
Yes
Race
Other
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Tubal Blockage, Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr Grossman has always been caring and open with us. He has been very professional and answered all our questions. During all my procedures he answered any questions and took great care of us. The only suggestion I have for Dr. Grossman is he is not always very firm with his suggestions although I understand some situations do not always have a clear cut answer
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Just ask as many questions as possible
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr Grossman has been open with us through every step of our journey. He has been available to communicate what was going on and to answer questions and help us make decisions about our future
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
For IVF my protocol was Gonal F 300 iu once daily, hcg-lh 10 iu once daily and prenatal. On day 5 he added Cetrotide .25 mg in the AM and on day 9 was Lupron (trigger) 4 mg. My retieval was day 11. I had 19 eggs collected, 14 fertilized and 5 made it to day 5 for freezing. No fresh transfer. For FET both times my protocol was Estrace 2 mg (twice daily vaginally), Prednisone 5 mg, aspirin 81 mg and prenatal 2 weeks before transfer. One week before transfer started progesterone in oil 50 mg injection. Also cleocin for 3 days. 5 days before transfer added Endometrin 100 mg (vaginally twice daily). Day before transfer added Prograf .5 mg twice daily. Also did weekly intralipid IV and acupuncture before and after transfer. Discontinued Prograf day of positive pregnancy test. Outcome was positive pregnancy test both times.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Marianne Marx)
The nursing staff treated us like family and communicated all information with us regularly.
Describe your experience with CNY Fertility Center.
CNY is a great place and we are lucky to have them. The staff is great and their methods work. Only suggestion we have is with follow up. Unless we were proactive CNY did not follow up to keep up on our path. We have had 2 successful transfers although we have also had 2 losses. CNY has been supportive and we know they will help us achieve our goal of creating a family.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
We spent about $10,000 for IVF including medications. For our FET it was about $3,000.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
After a successful single FET we followed the same protocol for our second transfer.
What specific things went wrong at CNY Fertility Center?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
30
Treated
2018
Success with this Doc
?
Treatment
Diagnosis
Diminished Ovarian Reserve
10
Dr. Grossman sat down with my husband and I to discuss why my first cycle likely failed. He went through all of the options we can explore to try to have a child with my own eggs. He gave us hope that it was possible to use them and that he’d be willing to try as many times as we are. He also answered all of my questions about my first cycle in detail without belittling me or making them seem silly. Additionally, he went over the pros and cons of using different dosages of medicine the next time around.
+ Read more
Age
30
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Diagnosis
Diminished Ovarian Reserve
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman is very soft spoken and calm. He made my husband and I feel welcome at the clinic and made sure he answered all of our questions. He had a great sense of humor which made our conversation more light hearted, especially for such a stressful and confusing issue.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be open about concerns you have and don’t be afraid to ask questions about different options.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman sat down with my husband and I to discuss why my first cycle likely failed. He went through all of the options we can explore to try to have a child with my own eggs. He gave us hope that it was possible to use them and that he’d be willing to try as many times as we are. He also answered all of my questions about my first cycle in detail without belittling me or making them seem silly. Additionally, he went over the pros and cons of using different dosages of medicine the next time around.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
We are using lower dosages of IVF drugs than we did in our first round. I’m using HGH and 1mg of estrace for a month of estrogen priming then lower stims than previously.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Mary )
Mary is very friendly and made me feel comfortable about explaining all the medicine I will be on. She helped go over all of the medicine I’m currently taking for estrogen priming. She’s very positive and upbeat and gave me hope that she’s worked with other patients with my condition and they’ve had success.
Describe your experience with CNY Fertility Center.
Strengths: calm and welcoming environment. They help address issues efficiently and the nurses go above and beyond to be helpful. Weakness: sometimes challenging to get an appointment for monitoring at an ideal time
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$4-6,000
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Not at that point yet
What specific things went wrong at CNY Fertility Center?
  • Failed to order appropriate test
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Unexplained
10
He [Dr. Michael Grossman] explained everything from pre testing to statistics to different protocols we could try. He answered any questions that we had to the best that he could. He had a very positive optimistic way of getting his points across. Dr Grossman also performed my laparoscopy. He explained in detail a week before the procedure and asked if we had any questions.
+ Read more
Age
36 - 37
Treated
2017 - 2018
Success with this Doc
Yes
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
We were recommended through my sister in law to request Dr Grossman when setting up our consultation. My niece is a CNY baby and Dr Grossman helped them 7 years ago. We had our initial consultation with Dr Grossman. He explained everything from pre testing to statistics to different protocols we could try. He answered any questions that we had to the best that he could. He had a very positive optimistic way of getting his points across. Dr Grossman also performed my laparoscopy. He explained in detail a week before the procedure and asked if we had any questions. The day of surgery he stopped in before to check up on me and spoke to my husband after to update him on the findings. We met with him a few weeks later where he checked incisions and again was more than willing to answer any questions we had. He is always good with returning emails in a timely manner.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
One piece of advice I would give is if you’re asking him a question to ask it where it puts his wife in the situation and what they would do for certain situations.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr Grossman has a great bedside manner, but is also able to tell you exactly what you need to hear. He listens to what you have to say as well as supplying his knowledge in a professional manner.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
We went right into injections. After 2 unsuccessful iui’s we did a laparoscopy.
Describe your experience with the nursing staff.
You can tell that the nurses love working at CNY and love what they do. They are very kind, caring and patient. If one can’t get your blood they will call another nurse in who might have a better chance. They are very timely at responding to emails and making phone calls.
Describe your experience with CNY Fertility Center.
CNY is wonderful. Dr Kiltz makes sure his facilities run smoothly. He is always looking to hear what his patients have to say to improve his locations. Dr Kiltz is mora than willing to give you his number and will respond with a text or call if you have any concerns or questions. He puts on great chats on Facebook when he shares important information on diet or different protocols to taken for different procedures. I would highly recommend CNY to anyone going through this journey!
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
I have a copay each time I’m seen
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
22
Treated
2018
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
10
At our initial consult my husband and I went in knowing what we were looking for and wanted...Dr. Grossman provided the details and risks of the whole IVF process and thoroughly answered any questions we had. Our goal was to achieve our plan and he more than helped us with that!...He wont beat around the bush and will fully answer any questions you may have as well as help you achieve your goals.
+ Read more
Age
22
Treated
2018
Success with this Doc
Yes
Race
Native American, Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
At our initial consult my husband and I went in knowing what we were looking for and wanted. Dr. Grossman provided the details and risks of the whole IVF process and thoroughly answered any questions we had. Our goal was to achieve our plan and he more than helped us with that!
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be honest about what you are looking for in the long run as a patient. He wont beat around the bush and will fully answer any questions you may have as well as help you achieve your goals.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman was straight forward from day one. My husband and I went in with a plan and he was more than helpful. He explained the low down on every procedure and cared about what we wanted.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I was on injections before my egg retrieval to help prepare my eggs fpr the procedure. For transfer I was put on progesterone injections and estrogen inserts.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Rebecca, she was the best-truly amazing!)
While most of them were amazing, some were more organized and knew what they were explaining more than others. I had one that didn't seem really happy with what she was doing. I choose Rebecca as my primary nurse because she wanted to help me. She made me feel like a human and not just another patient. She was organized, and always knew the next step.
Describe your experience with CNY Fertility Center.
Their treatment is a huge strength for them. Their nurses were overall nice. Their clinic was very relaxing. The financial team was a weakness. Although I love the fact they do payment plans and help you achieve your goals quicker than most and they're cheaper than most, I wasn't fully aware of all the costs they forgot to tell me about. I knew about the cost of IVF procedure and the embryo testing. I wasn't told about the $850 for monitoring since I wanted to do that at a clinic closer to me, but that got skipped over somehow. I wasnt told about the labs fees that had to be paid upfront ($1,200) for my 8 embryos to be tested. I also wasn't told I had to pay a feel on transfer day and got charged for each appointment after I found out I was pregnant. The financial team made it seem like that was all included. I'm just glad some of these got added to my payment plan.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
IVF was roughly $4,000. Testing the embryos was $750 from cny and another $1,200 from the lab that I wasn't told about until my results were held from me until I could pay the unexpected fee. It was $850 for monitoring before my egg retrieval. There is a $250 fee on transfer day. And they charge for each appointment and ultrasound done once you find out you're pregnant. However I didnt find that last part out until I recieved my bill. The only thing that helped when I wasn't told about the extra fees were the fact I was able to add them to my payment plan. Everything except the lab fee from testing my embryos.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
It was strongly recommended to transfer one embryo due to the fact my risk of twins would be high if I transferred two. I had 8 Grade A embryos out of 32. I only had 8 tested. My husband and I made the decision to transfer two embryos so we had a higher chance of one of them implanting. Now we are blessed and expecting twins in April and couldn't be happier!
What specific things went wrong at CNY Fertility Center?
  • Provided conflicting information
  • Failed to convey critical information
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

8
Age
36
Treated
2017
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage
8
He [Dr. Grossman] was knowledgeable and straight forward for the most part. You could tell sometimes that he doesn’t want to discourage you from trying even if he doesn’t have a clumps of hope lol. That some times could be a down fall. I like it straight forward and sometimes I didn’t always get that. ... “We’ve seen it all here” which is good, but what’s my chance of conceiving. ... He doesn’t have to be super friendly to get the job done. He is good at what he does if he’s not super smiley it’s ok.
+ Read more
Age
36
Treated
2017
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Tubal Blockage
8
How was your experience with Michael Grossman at CNY Fertility Center?
He was knowledgeable and straight forward for the most part. You could tell sometimes that he doesn’t want to discourage you from trying even if he doesn’t have a clumps of hope lol. That some times could be a down fall. I like it straight forward and sometimes I didn’t always get that. They’d rather make you feel good about the situation at times. “We’ve seen it all here” which is good, but what’s my chance of conceiving.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He doesn’t have to be super friendly to get the job done. He is good at what he does if he’s not super smiley it’s ok.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Can’t as a whole were amazing. From the receptionist to the nurses to the drs. I always felt like a person. I’ve always told everyone, I’ve never felt like just another patient.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I really can’t remeber all of that. I actually tried to block it all out.
Describe your experience with the nursing staff.
They were absolutely amazing and worked as a team. If one couldn’t find my overy, she would call the next one in. They were never moody, never judge mental. They were always on call for any questions. Showed me where on my butt to stick the needle. I think one even drew an X on my butt to make sure I knew exactly where. I can’t wrote enough good stuff about them.
Describe your experience with CNY Fertility Center.
Their waiting room is sooo calming, just wish I knew sooner that the lady w the massage chair offered FREE massages, she just set up there lol. They are just amazing people, all of the staff. They never make you feel less then. From the moment you walk in. The only thing I wished that the main Dr., Dr. Kilts was at the Albany clinic. Wish we could clone him. On the plus side Dr. kilts will call you from his home phone, even if you just need to talk or vent. But it would have been nice to meet him or have him as my dr without driving to buffalo.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I feel like if you have the embryos, always start with 2 a good one and maybe a poor one.
8
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29
Treated
2017
Success with this Doc
Yes
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
10
He [Dr. Michael Grossman] was really acertive, confident and cheerful. Was always ready to listen and work with us as a team. He's calming tone was very refreshing. He was sincere and had a plan for the entire treatment. I really appreciated his mannerisms and way of making me feel comfortable. He was trying to work with us and not to his benefit.... He always told me I just had lazy ovaries...but that he could work with that. We had talked about lui without injectables and he offer others like lui with injectable or ivf. We decided to go with ivf and he was with us every step of the way. Started us with injectable from day one of my cycle and suppositories.
+ Read more
Age
29
Treated
2017
Success with this Doc
Yes
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
He was really acertive, confident and cheerful. Was always ready to listen and work with us as a team. He's calming tone was very refreshing. He was sincere and had a plan for the entire treatment. I really appreciated his mannerisms and way of making me feel comfortable. He was trying to work with us and not to his benefit.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Pay close attention to him...He's a fast right to the point talker
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He was compassionate, straight forward and listened to my concerns and answer all of my questions. He really was not there to just make money...He was literally trying to help us conceive. He put our desires first.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
He always told me I just had lazy ovaries...but that he could work with that. We had talked about lui without injectables and he offer others like lui with injectable or ivf. We decided to go with ivf and he was with us every step of the way. Started us with injectable from day one of my cycle and suppositories.
Describe your experience with the nursing staff.
All nurses were professional and knowledgeable...they were always smiling and helpful. Attended to everyone of my needs and concerns.
Describe your experience with CNY Fertility Center.
Calming environment, on point with schedule, always neat and clean. Made me feel welcome and at home. Atmosphere was excellent. All staff was helpful, restrooms always clean, utensils well sterilized and rooms well equipped and clean.
Describe your experience with your monitoring appointments at CNY Fertility Center.
All monitoring was done in time and fast.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
It was exactly what was discussed...and payment options were given. I'm so happy with the financial team for keeping everything broken up so I was able to understand
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He was more toward single because of risks of multiples but never pushed us to make a decision based on his opinion. He basically advised what he thought would be best
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

7
Age
43
Treated
2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
7
I wasn't aware that my initial intake would be my only real in person meeting with the RE...Dr. Grossman is highly experienced and clearly an excellent RE. What I feel he lacks, however is warmth. It feels like he gives you the facts without really weighing in on and/or discussing your decision making. Dr. Grossman is extremely gentle with procedures. His personality is calm overall, but he is quick witted and brief in his interactions...Use the patient portal to communicate with him as he is usually quick to respond to your questions if you message him. You will also be able to schedule phone calls with him.
+ Read more
Age
43
Treated
2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
3rd of 5 Docs
Treatment
1 IVF
Diagnosis
Male Factor
7
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman is highly experienced and clearly an excellent RE. What I feel he lacks, however is warmth. It feels like he gives you the facts without really weighing in on and/or discussing your decision making. Dr. Grossman is extremely gentle with procedures. His personality is calm overall, but he is quick witted and brief in his interactions. He speaks quickly so you really have to pay attention to what he says or you might miss something.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Before going into the intake, have a list of questions prepared for him as this will likely be the only time you sit down with him. Use the patient portal to communicate with him as he is usually quick to respond to your questions if you message him. You will also be able to schedule phone calls with him.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
The clinic itself is very busy and most staff seem to forget how harrowing the experience of infertility is for people. I wasn't aware that my initial intake would be my only real in person meeting with the RE. Procedures are not explained in detail. You have to be a squeaky wheel in order to get answers from staff.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
For 5 days: Gonal F 225 IU once daily, Menopur 75 IUonce daily, Z Pak --take 2 tablets by mouth the first day, then 1 tablet by mouth daily until all the medication is gone, Prednisone 5 mg--1 tablet by mouth twice daily, Prenatal Vitamin one qd--take one by mouth daily. Day 6-9: Added Cetrotide .25 mg. Day 10: Stopped all injectables and took Lupron 0.8 mg and Ovidrel 250 mcg. Day 11: Just took Prednisone and prenatal vitamins. I had the retrieval two days later. They retrieved 17 eggs total. They ICSIed 15 eggs and 3 survived to day 6 and day 7. We refused PGS testing but we consented to assisted hatching. The following month, we decided to put all three embryos in during the transfer.
Describe your experience with the nursing staff.
As mentioned earlier, the staff need to remember that infertility is a tough thing for couples to face. Also, they need to not assume that we have googled everything and understand the IUI or IVF processes in their entirety. It would have been nice to have a sit down with someone who would explain the procedures before they were performed, as normally occurs in the medical field. Some of the nurses expressed compassion while others struggled to do so. When I called, I felt I was being a nuisance and often felt rushed off the phone. At times, I would have to call repeatedly to get a call back. They do make an effort however to follow up when you are monitored locally, to ensure you are on track.
Describe your experience with CNY Fertility Center.
The clinic itself is gorgeous! Top of the line equipment and services. They have a beautiful aesthetic with a full spa located upstairs where you can book acupuncture and massages. The lobby is warm and inviting with nice furniture, a beautiful fireplace, and dim lighting. It is clear that Dr. Kiltz, the head of the practice, poured his heart and soul into creating these clinics. I wonder how he would feel if he discovered how they are treating clients. If you are looking for affordable IVF, then CNY is the most affordable out there. Just be prepared to be treated as a number and not as an individual. A strength of the clinic is that you never wait long to be seen. Make sure to advocate for yourself if you come here for treatment.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I didn't monitor at CNY, I monitored locally. For the most part, the local monitoring went smoothly. There was some glitches with CNY not getting results quickly enough--I believe that happened twice. Once, the local clinic that monitored didn't accurately count my follicles, so CNY scheduled an ultrasound at their clinic before my failed IUI. CNY didn't always post my lab results to my portal.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
It is $3900 for IVF with ICSI including 1 year storage of embryos and a year of FET. Meds via my own insurance company's specialty pharmacy--just paid co pays. If monitoring is done at CNY, it is an additional $875. If you go locally to your OBGYN, your insurance company pays for it. My insurance company pays for unlimited IUIs. Co pays at CNY are usually $50.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He didn't weigh in other than saying that three was the maximum that I could transfer due to my age.
What specific things went wrong at CNY Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Canceled a cycle due to clinic error
7
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

7
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
7
Dr.Grossman is very down to earth and makes you feel comfortable in a stressful situation. His calm demeanor helps keep your stress levels down as well... write down questions as you think of them that way when you meet with him you can make sure to get all the information you need. Even if you think it is a silly question he is very understanding and will answer any and all questions you have...He is very respectful and understanding of the process and helps to make you feel comfortable in an otherwise stressful situation...After several iuis we decided to move on to IVF...
+ Read more
Age
30 - 31
Treated
2016 - 2017
Success with this Doc
No
Race
Other
Income
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
5 IUI, 1 IVF
Diagnosis
Unexplained
7
How was your experience with Michael Grossman at CNY Fertility Center?
Dr.Grossman is very down to earth and makes you feel comfortable in a stressful situation. His calm demeanor helps keep your stress levels down as well. I am very happy with having my procedures done by him.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Not just for dr. Grossman but write down questions as you think of them that way when you meet with him you can make sure to get all the information you need. Even if you think it is a silly question he is very understanding and will answer any and all questions you have.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He is very respectful and understanding of the process and helps to make you feel comfortable in an otherwise stressful situation.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
After several iuis we decided to move on to IVF. I used gonal f, menopur, lupron, cetrotide and baby aspirin. I have a mutation gene MTHFR and therefore take baby aspirin and methyl folate to help with that. After first retrieval didn't create that many embryos I started taking coq10 to try and help with my egg quality. I have also tried intralipids in case of an immune disorder.
Describe your experience with the nursing staff.
Everyone is very kind and only wants the best out of each situation for you.
Describe your experience with CNY Fertility Center.
I believe this clinic is very helpful. They have seminars for questions, and are also one of the most affordable care I have researched in the area. They have a healing arts center in the same building where you can have acupuncture or massages and also yoga for healing. I think they are very well rounded and don't have any complaints other than the fact that I was not informed of an embryo that made it to freeze prior to my next appointment. It was a shock but a happy one.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$4725 for IVF including monitoring, anesthesia, egg retrieval, icsi, freezing for a year and frozen transfers during that year.
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
7
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
7 IUI, 1 IVF, Donor Sperm
Diagnosis
Unexplained
10
When I first met with Dr Grossman before pursuing IVF he was very friendly and knowledgeable, and had actually reviewed my records thoroughly ahead of our appointment (something very few doctors have done in my experience!). He had a great bedside manner, was patient at answering all my questions, and was good at quickly tailoring the level of detail and attitude with which he explained things to a level appropriate for my prior knowledge, so that he was able to educate me about the process while not seeming condescending. Through retrieval and transfer he was realistic and did not sugar coat facts/chances, yet seemed optimistic and made me feel hopeful.
+ Read more
Age
31 - 32
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Engineer
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
7 IUI, 1 IVF, Donor Sperm
Diagnosis
Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
When I first met with Dr Grossman before pursuing IVF he was very friendly and knowledgeable, and had actually reviewed my records thoroughly ahead of our appointment (something very few doctors have done in my experience!). He had a great bedside manner, was patient at answering all my questions, and was good at quickly tailoring the level of detail and attitude with which he explained things to a level appropriate for my prior knowledge, so that he was able to educate me about the process while not seeming condescending. Through retrieval and transfer he was realistic and did not sugar coat facts/chances, yet seemed optimistic and made me feel hopeful.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Ask lots of questions!
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
After my first meeting with Dr. Grossman I felt an immense sense of relief and hope. He had thoroughly read my records transferred from another doctor ahead of time and understood why I wanted to get started with IVF and not spend any more time on IUIs or repeat any tests that were not necessary. While I mainly saw the nurses during monitoring, Dr. Grossman was kind, patient and reassuring at retrieval and transfer. The nursing staff were amazing at answering my questions and clarifications both in person and through the patient portal and let me weigh in on preferences so that I felt I was helping make treatment decisions that worked for me (such as timing of when to adjust thyroid medication, or whether to wait a cycle after retrieval or begin BCP right away in preparation for FET).
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Short stimulation phase with no suppression beforehand, antagonist protocol, Lupron trigger - selected to reduce OHSS risks as I was a first time IVF patient under 35 with unexplained infertility and no history of not responding well to medications. ICSI to improve chances due to using donor sperm (seemed ICSI was the practice's standard whenever possible). Freeze-all due to elevated progesterone at retrieval. 12 eggs retrieved, 9 fertilized, 6 made it to day 5 blasts and were frozen. FET protocol with PIO and baby aspirin continuing through 10w and progesterone suppositories to 12w. Had positive beta after first FET (eSET due to my age, good embryo quality and my low tolerance for risk of multiples) resulting in current ongoing singleton pregnancy (12w).
Describe your experience with the nursing staff.
Nursing staff were great at promptly responding to my questions through the patient portal and following up with the doctor if needed. When I saw them in person at monitoring visits, I saw a lot of different nurses but they were all very professional. Nearly all of them were excellent at blood draws and at doing transvaginal ultrasounds with as little discomfort as possible. I also had to repeat my SHG and HSG, and it was much less painful with CNY than at the previous doctor I had used. Nurses were great at getting me in and out quickly at before-work appointments, yet were patient and understanding on the days I did have questions and took the time to demonstrate things such as injection technique. Occasionally I would have to ask a question of a second nurse at the next visit or through the portal when an initial nurse had said they would follow up with me. The fact that there were so many different nursing staff seemed to mean that there was not the best possible coordination, but nothing important ever was forgotten or lost for me (I felt my care was actually better organized than at a different doctor's practice when I had had an assigned nurse coordinator). It was difficult to reach staff promptly by phone at the location where I was treated, so they advised me to use the patient portal whenever possible - for the most part this was fine but there were a few times I would have liked to be able to reach someone on the phone more easily. When I needed to speak to the on-call nurse after hours I was able to reach her immediately though and she was very reassuring and scheduled me an appointment the next day for some unexplained bleeding.
Describe your experience with CNY Fertility Center.
There is a lot of marketing of this practice as being integrative and spa-like. I was initially very reluctant to go to this practice because I was afraid that they would push complementary and alternative medication/treatments on me that had little evidence for efficacy. They did give me a copy of founder Dr. Kiltz's book which in my opinion has a load of dangerous nonsense mixed in with medical information. However, none of the doctors or staff ever pushed me to try anything that I didn't feel was "real" medicine (like acupuncture, massage, etc.). If you're like me- very skeptical of "alternative" treatments and prefer that your doctor stick to established medical science - I can assure you that at least the Albany location was great and I always felt that my doctors and the nursing staff were well-informed and choosing good evidence-based treatment options. The practice has a spa/wellness center above it and I was worried about this almost being a conflict of interest for the staff but my worries seemed unfounded. The clinic has very nice up-to-date equipment including new ultrasound machines, and appears clean and professional. The waiting room has a more home-like atmosphere than any other doctor I have been to. They also provided nice touches such as wipes and pads for your use in cleaning up after monitoring ultrasounds, and a warm robe at retrieval and transfer (spa-like characteristics I can get behind!). While it was sometimes hard to reach staff by phone, their use of the online portal compensated well and it was easy to review your own test results and ask questions. There was about a month's wait scheduling an initial appointment but once treatment had started they were on the ball with fitting you in and I was often able to schedule monitoring early enough to not miss work. They did not "batch" IVF patients like I have seen other practices do, so I felt confident that timing of procedures was appropriate and tailored to how I was responding. I was ultimately much more satisfied with the communication and tailored treatment from CNY than I was with a different provider where I had pursued IUI.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
I was lucky enough to have full insurance coverage for nearly all IVF costs with only $20 copays for certain visits at the time I pursued treatment with Dr. Grossman. I believe I spent about $800 on donor sperm, and about $1000 for testing/consult before my insurance coverage began, to repeat HSG, SHG, and some monitored non-treatment cycle bloodwork.
What specific things went wrong at CNY Fertility Center?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
37
Treated
2016
Success with this Doc
No
Treatment
12 IUI, 3 IVF, Donor Sperm
Diagnosis
Unexplained
8
Dr. Grossman is a very compassionate, caring doctor. I truly believe he wants everyone to succeed. He is a very pragmatic, by-the-book type doctor that needs to 'see the proof' before jumping on board with a new, innovative treatment. He believes perseverance and multiple attempts work just as well as complicated protocols. He will talk through everything with you and is very honest and blunt about things.
+ Read more
Age
37
Treated
2016
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
3rd of 4 Docs
Treatment
12 IUI, 3 IVF, Donor Sperm
Diagnosis
Unexplained
8
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman is a very compassionate, caring doctor. I truly believe he wants everyone to succeed. He is a very pragmatic, by-the-book type doctor that needs to 'see the proof' before jumping on board with a new, innovative treatment. He believes perseverance and multiple attempts work just as well as complicated protocols. He will talk through everything with you and is very honest and blunt about things.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be open and honest with him; he does not shy away from questions or challenges. He will be willing to address whatever concerns you have but you have to share them. Also, be proactive in your professional relationship with him. He is busy and has many patients - I take the time to send him updates as to my progress throughout my cycle so that when/if I need him, he knows who I am and what is going on.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman takes the time to call and write emails in response to any question or concern. Each message or call is personal and specific to me as his patient. He has remembered my profession every time we speak and it makes me feel like I am a whole person to him, not just a number.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Dr. Grossman is very "typical." I did two fairly straight-forward cycles with him: Call with CD1, baselines CD3, start stimming. Retrieval, then a day-2 transfer (and day 3 the next cycle) since I only had 1 and then 2 eggs fertilize. Both bfns and then eqq quality and a dominant follicle issue was suspected for me.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Greta)
Wonderful! My go-to connection at the clinic, esp as a travel patient. Saved my sanity and my butt many times. She coordinates all protocols, meds, rXs with the drs and billing team. She sends detailed instructions on a daily basis while cycling. She is compassionate and gives the BEST hugs ever <3
Describe your experience with CNY Fertility Center.
CNY is in Albany (Latham) NY and deals with a lot of travel patients as their price is incredibly affordable, compared to many IVF clinics. ($3900 for an IVF cycle with ICSI, frozen storage and FETs within a year of retrieval, as of Feb 2016). Their clinic itself is gorgeous and spa-like. A CNY Healing Arts spa is upstairs with a beautiful fireplace room, massages, acupuncture, and wonderful staff. The environment is so calming and very un-hospital-like.
Describe your experience with your monitoring appointments at CNY Fertility Center.
I monitored locally at home and traveled to CNY for retrieval and transfer only. They coordinate the out of town monitoring with you. I go on my monitoring days any time before 11 am and STAT results are sent to CNY same day. My nurse then called around 3 pm with instructions for the day based on the results. Easy peasy.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$3900 for one IVF cycle including ICSI, frozen storage for 1 year and all FETs within one year of retrieval. They also include assisted hatching and do it when indicated. If you monitor there, there is an additional $850 ($825??) fee (I did not monitor there (did so locally and was covered by my insurance despite no IVF coverage).
8
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
36 - 39
Treated
2009 - 2012
Success with this Doc
Yes
Treatment
10 IUI, 2 IVF, Donor Sperm
Diagnosis
Unexplained
10
Dr. Grossman is kind and honest and thoughtful. I miscarried a month after being released from his care, and when he found out, he called me immediately. He offers encouragement and realism...The only negative I can think of was that I wish I could have seen him at every appointment...He's a little goofy, but you're in great hands....One [strength] I didn't mention was his welcoming of a second opinion when I expressed defeat after failed/cancelled cycle number 15.
+ Read more
Age
36 - 39
Treated
2009 - 2012
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
10 IUI, 2 IVF, Donor Sperm
Diagnosis
Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
See the earlier page for his strengths. One I didn't mention was his welcoming of a second opinion when I expressed defeat after failed/cancelled cycle number 15. The only negative I can think of was that I wish I could have seen him at every appointment.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He's a little goofy, but you're in great hands.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman is kind and honest and thoughtful. I miscarried a month after being released from his care, and when he found out, he called me immediately. He offers encouragement and realism.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
We started with unmedicated IUIs; went on to Clomid (which my body didn't tolerate); then on to a different oral drug (name I can't remember); after 5-6 failures, Dr. Grossman suggested I change donors. Tried that for a few more orally medicated IUIs. My insurance didn't pay for injectibles, so he suggested we move on to IVF. I conceived with an extremely low HCG level. Dr. Grossman was very candid in his lack of faith in the pregnancy. I ended up miscarrying at 11 weeks, 6 days. Next step was the transfer of an embryo that I had frozen. It was supported by injections post-transfer. That failed. I tried one more medicated IUI, which failed. I sought the advice of another doctor who added estrogen priming (DHA) to my final IVF attempt. It worked and I have a beautiful four-year-old daughter. All attempts were supported by post-insemination etc progesterone/estrace. Vaginal suppositories or injections.
Describe your experience with the nursing staff.
There was clearly one star: Greta. She was the nurse that everyone turned to with questions. She also seemed to be Dr. Grossman's most trusted adviser. Everyone was kind and compassionate. A few times I would have liked a second opinion on dosages or adjustments to drugs I was taking.
Describe your experience with CNY Fertility Center.
Nothing to report that wasn't already typed in the review of Dr. Grossman and the nurses except that this clinic has a spa in house that offers acupuncture, yoga, massage all designed to help in conception. And a fabulous fireplace in the waiting room. And they were almost 100% on time with appointments.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
From start to finish, probably $30,000.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I was sufficiently educated about the options should I become pregnant with triplets when trying to decide how many of the three embryos I should transfer at IVF attempt #1.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

8
Age
36
Treated
2019
Success with this Doc
No
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
Dr. Grossman is a great doctor, good bedside manner. He makes some jokes to try and lighten the mood and makes sure to ask if you have any other questions. I've never felt rushed by him. ... Be prepared for him to be a little wishy washy with some answers to your questions. IVF is not an exact science, so when asking "what should we do differently for the next transfer..." unfortunately the answer is often "well, we could try x, y or z" if there was a 100% option that worked it would be done from the first transfer.
+ Read more
Age
36
Treated
2019
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI, 1 IVF
Diagnosis
Diminished Ovarian Reserve, Unexplained
8
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman is a great doctor, good bedside manner. He makes some jokes to try and lighten the mood and makes sure to ask if you have any other questions. I've never felt rushed by him. We havent had success yet, which is the only thing that could make me like him more!
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be prepared for him to be a little wishy washy with some answers to your questions. IVF is not an exact science, so when asking "what should we do differently for the next transfer..." unfortunately the answer is often "well, we could try x, y or z" if there was a 100% option that worked it would be done from the first transfer. A lot of this is trial and error, and going into treatment with that mindset will be helpful for you.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He takes the time to really listen to you and answer all of your questions.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
We did IVF with Menopur and Follistim. Transfers with estrace.
Describe your experience with the nursing staff.
For both of my negative betas, I was told to "have a nice day!" at the end of the phone call. Read the room, I am not going to have a nice day after my embryo transfer has failed.
Describe your experience with CNY Fertility Center.
The clinic is great, we travel from out of state to go to CNY. It is very relaxing and cozy. They sometimes run late (2 hours for my egg retrieval!) but I imagine all doctors offices have that issue sometimes. Embryology lab is right next to retrieval and transfer rooms, which is nice.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Once cycle of IVF and 2 transfers with medication and travel was about $10-12k
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Most doctors now a days are doing single transfers
What specific things went wrong at CNY Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
8
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
34
Treated
2018
Success with this Doc
?
Treatment
8 IUI
Diagnosis
PCOS, Unexplained
10
I have done a bunch of IUIs, starting with pills and moving up to injectibles [protocol with Dr. Michael Grossman]. Everything seems to be working in terms of egg production, and sperm samples look good, but so far the outcome hasn't been what we wanted. The clinic is still confident that IUI will work...We met with him a few times and he explained everything clearly and answered any questions we had. He really made me feel hopeful and at ease.
+ Read more
Age
34
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
8 IUI
Diagnosis
PCOS, Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
He is very friendly and makes things way less scary than they could be. He explained each option, starting from the lease invasive all the way to the most invasive. He explained the risks and chances of multiples with each type of treatment. He took the time to listen and any weird question I had, even when it was medical but not totally related to treatment.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Don't be afraid of what the diagnosis will be, because it is what it is either way.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
We met with him a few times and he explained everything clearly and answered any questions we had. He really made me feel hopeful and at ease.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I have done a bunch of IUIs, starting with pills and moving up to injectibles. Everything seems to be working in terms of egg production, and sperm samples look good, but so far the outcome hasn't been what we wanted. The clinic is still confident that IUI will work.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Nicchole)
All the nurses are great but I have a particularly good relationship with Nicchole. She explains things clearly and is always so positive.
Describe your experience with CNY Fertility Center.
CNY is a very calm place. The atmosphere is relaxing. All the staff are very professional and you know that you're in good hands. I have been going there for a year now so everyone recognizes me. In a way its sad (obviously I would prefer to not have to keep going back) but it is nice to feel so welcome and I do like seeing everyone. Some days are busier than others so there may be a bit of a wait, but its worth it.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
26 - 28
Treated
2016 - 2018
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Male Factor
10
Meeting Dr. Grossman for the first time was a relief. We were scared and nervous, we didn't know what to expect. However, Dr. Grossman is polite, kind and even funny! He is very patient, he didn't even mind that I walked in with a list of questions and was writing down everything he said. ... He helped us weigh our options and took the time to explain everything thoroughly. ... Dr. Grossman was very polite and helped us decide what we should do first.
+ Read more
Age
26 - 28
Treated
2016 - 2018
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Male Factor
10
How was your experience with Michael Grossman at CNY Fertility Center?
Meeting Dr. Grossman for the first time was a relief. We were scared and nervous, we didn't know what to expect. However, Dr. Grossman is polite, kind and even funny! He is very patient, he didn't even mind that I walked in with a list of questions and was writing down everything he said.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
You have nothing to worry about.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
During our first consult, Dr. Grossman was very polite and helped us decide what we should do first. He helped us weigh our options and took the time to explain everything thoroughly.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Dr. Grossman gave us options and our percentages.
Describe your experience with the nursing staff.
The staff at CNY are phenomenal. We walk in and they know us by name. They treat us like family.
Describe your experience with CNY Fertility Center.
CNY's Latham staff is incredible. We are able to reach out to them via phone or portal if we ever have any questions. We all have questions as soon as we get home or are about to start mixing medications, so this has been very helpful! The staff have been with us on our journey for over a year, and they understand how sensitive this process can be. They take care of us like we're part of the family. The facility itself is very cozy and relaxing. Their early hours are very accommodating, we are able to go in for appointments without taking time off from work.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
CNY has a financial team that coordinates with you.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
N/A
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

5
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IVF, Donor Sperm
Diagnosis
Male Factor
5
He [Dr. Grossman] is nice and knows his job but he does not have a good bedside manner.... You rarely see the doctor. Nurses constantly handling your case and administering protocols.... Lack of emotion. Seems like a nice doctor but I have only seen him a few times: during initial meeting, for a few minutes before retrieval and a few minutes before transfer. He is friendly and knowledgeable but perhaps the clinic size is too much for the number of doctors there
+ Read more
Age
38 - 39
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Business Executive
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IVF, Donor Sperm
Diagnosis
Male Factor
5
How was your experience with Michael Grossman at CNY Fertility Center?
Lack of emotion. Seems like a nice doctor but I have only seen him a few times: during initial meeting, for a few minutes before retrieval and a few minutes before transfer. He is friendly and knowledgeable but perhaps the clinic size is too much for the number of doctors there
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He is nice and knows his job but he does not have a good bedside manner.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
You rarely see the doctor. Nurses constantly handling your case and administering protocols.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Stim with menopur and gonal, cetrotide and then trigger shot. Prednisone, DhEA and coenzyme. Only 2 eggs retrieved first time, 1 fertilized and after a fresh transfer failed to implant. Second time same protocol except 7 eggs retrieved, 3 fertilized. 2 implanted after a frozen transfer and experimental treatment of a drip resmeblembling mayonnaise and a HCG wash. Both embryos used with donor sperm failed to implant.
Describe your experience with the nursing staff.
Amazing nursing staff. Very friendly and compassionate and knowledgeable. Love Sheila and Marianne.
Describe your experience with CNY Fertility Center.
Clean clinic, early appointments, weekend appointments. Lack of communication a few times where we thought we had more of my husbands sleep remaining and were led to believe this but at retrieval we were told only donor was available.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
First time close to $7000 due to insurance not covering procedures and included $1000 for donor sperm and accupcunture costs for a few months. Second time approximately $800 due to insurance covering most except drug and appointment copays.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Office was hesitant to transfer more then 1 embryo but I wanted to so they allowed it even though it was against protocol.
What specific things went wrong at CNY Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
5
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31
Treated
2018
Success with this Doc
?
Treatment
Diagnosis
Diminished Ovarian Reserve
10
Dr. Grossman sat down with my husband and I to discuss why my first cycle likely failed. He went through all of the options we can explore to try to have a child with my own eggs. He gave us hope that it was possible to use them and that he’d be willing to try as many times as we are.... We are using lower dosages of IVF drugs than we did in our first round. I’m using HGH and 1mg of estrace for a month of estrogen priming then lower stims than previously.
+ Read more
Age
31
Treated
2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
Diagnosis
Diminished Ovarian Reserve
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman is very soft spoken and calm. He made my husband and I feel welcome at the clinic and made sure he answered all of our questions. He had a great sense of humor which made our conversation more light hearted, especially for such a stressful and confusing issue.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be open about concerns you have and don’t be afraid to ask questions about different options.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr. Grossman sat down with my husband and I to discuss why my first cycle likely failed. He went through all of the options we can explore to try to have a child with my own eggs. He gave us hope that it was possible to use them and that he’d be willing to try as many times as we are. He also answered all of my questions about my first cycle in detail without belittling me or making them seem silly. Additionally, he went over the pros and cons of using different dosages of medicine the next time around.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
We are using lower dosages of IVF drugs than we did in our first round. I’m using HGH and 1mg of estrace for a month of estrogen priming then lower stims than previously.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Rebecca)
Rebecca went above and beyond to explain every mediation to me, show me how to use it, give me her cell number if I had additional questions and help me to schedule convenient appointments around my teaching schedule
Describe your experience with CNY Fertility Center.
trengths: calm and welcoming environment. They help address issues efficiently and the nurses go above and beyond to be helpful. Weakness: sometimes challenging to get an appointment for monitoring at an ideal time
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$3,000
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Not there yet
What specific things went wrong at CNY Fertility Center?
  • Failed to order appropriate test
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Treatment
Fertility Medications
Diagnosis
10
Dr. Grossman has always been willing to answer any and all questions that may arise that anytime. He always explains what is going on in a detailed manner in which it is easy for me to understand. He is always direct but in a compassionate way...I have a rare history of an ovarian torsion at the age of 5. He understood right away I’m use to feeling like a Petri dish and didn’t want that feeling when trying to become a mother. He has been blunt but in a nice manner telling me and my husband things he would recommend fixing before beginning and our chances if we do not take those recommendations. I love that I can always reach him or someone in the office and they never act like I’m bothering them when I have a question or I’m crying due to a set back. I love the clinic and Dr. Grossman.
+ Read more
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Race
European, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman has always been willing to answer any and all questions that may arise that anytime. He always explains what is going on in a detailed manner in which it is easy for me to understand. He is always direct but in a compassionate way.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Ask him any questions you may have.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
We are about to start IVF treatment with Dr. Grossman from the beginning he has treated me like a person not an experiment. I have a rare history of an ovarian torsion at the age of 5. He understood right away I’m use to feeling like a Petri dish and didn’t want that feeling when trying to become a mother. He has been blunt but in a nice manner telling me and my husband things he would recommend fixing before beginning and our chances if we do not take those recommendations. I love that I can always reach him or someone in the office and they never act like I’m bothering them when I have a question or I’m crying due to a set back. I love the clinic and Dr. Grossman.
Describe your experience with the nursing staff.
Anytime I have called the nursing staff they have been compassionate, willing to either answer my questions or find out the answer from the doctors.
Describe your experience with CNY Fertility Center.
The clinic is excellent they have their own lab with an embryologist , they have several locations in NY, they explain how out of state patients will be taken care of and things we need to do differently, they make treatments affordable for all people including payment plans. I haven’t seen any weaknesses as of yet.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
36
Treated
2018
Success with this Doc
?
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
10
My situation is difficult because I had to have a total hysterectomy due to endometriosis and extensive scar tissue. He [Dr. Michael Grossman] was patient and explained the obstacles we needed to overcome in order to achieve a pregnancy using a gestational carrier. I left feeling prepared and a sense of optimism that I didn’t have when I went into the appointment...My carrier will be having IVF with the use of donor eggs. I’m planning to use banked eggs due to the ease and timing of my carriers cycle.
+ Read more
Age
36
Treated
2018
Success with this Doc
?
Race
European, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
IVF, Donor Eggs, Surrogacy
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
My situation is difficult because I had to have a total hysterectomy due to endometriosis and extensive scar tissue. He was patient and explained the obstacles we needed to overcome in order to achieve a pregnancy using a gestational carrier. I left feeling prepared and a sense of optimism that I didn’t have when I went into the appointment.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be honest and do some research on possible questions you need answered before going in. Bring a list if necessary.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
The doctor took his time and explained everything and helped me to feel at ease with the process.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
My carrier will be having IVF with the use of donor eggs. I’m planning to use banked eggs due to the ease and timing of my carriers cycle.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Rebecca Eskin)
She was amazing and willing to go out of her way to find out anything if she didn’t know the answer.
Describe your experience with CNY Fertility Center.
The have a great and compassionate team and a holistic approach to reproductive health. The treatments are affordable and they offer in-house financing on treatments. The only drawback is they’re so popular that they are booking out a couple of months for consultations but put your name on the cancellation list and they will call you when they get an opening.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Costs are affordable in comparison to other fertility treatment providers. In house financing available
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Doctor left it up to us but I preferred to do 1 at a time.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Ask a Question

Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
40
Treated
2018
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Tubal Blockage
10
Dr.Grossman communicates very well and explained the process and expectations fully so that we were aware and fully understood. He had a very good and comforting bedside manner and was very professional yet down to earth and made me feel very comfortable. ... Used stimming meds then trigger for egg retrieval. Then transfer meds after transfer to ensure lining was in good shape. After the first failed attemp Dr.Grossman included intralipids and prograf and progesterone to increase our chances for immplantation. Also advised acupuncture before and after transfer for relaxation.
+ Read more
Age
40
Treated
2018
Success with this Doc
?
Race
East Asian
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Tubal Blockage
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr.Grossman communicates very well and explained the process and expectations fully so that we were aware and fully understood. He had a very good and comforting bedside manner and was very professional yet down to earth and made me feel very comfortable.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
I would advise to ask any question that they might have as Dr.Grossman will provide feedback no matter what. No question is a silly question and he will ensure you of that.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
The staff and doctor called me by my name and remembered personal details about me and my spouse. Our questions and concerns were addressed even if they were repetitive. We felt like they really cared and wanted us to fully understand every step of the way.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Used stimming meds then trigger for egg retrieval. Then transfer meds after transfer to ensure lining was in good shape. After the first failed attemp Dr.Grossman included intralipids and prograf and progesterone to increase our chances for immplantation. Also advised acupuncture before and after transfer for relaxation.
Describe your experience with the nursing staff.
The nursing staff was excellent. Very professional but personal as well. Very caring and comforting. They knew my name and the details of my situation and remembered me and my spouse everytime we went in.
Describe your experience with CNY Fertility Center.
The clinic was very clean and relaxing. It was spa like and the clerical staff were friendly and helpful. The waiting room was comfrotable and they offered freshments. It is very cozy and not formal.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Total cost for IVF monitoring and meds - 9k+
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Dr.Grossman let us transfer 2 FET per our request. There wasn’t any questioning our decision.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
32
Treated
2017
Success with this Doc
Yes
Treatment
IUI, 1 IVF, Donor Sperm
Diagnosis
Unexplained
10
I really liked his [Dr. Grossman] manner. I also really felt that he calmed my anxieties when I was having them. He was available via email as was his team. He was doing Dr. Kiltz’s protocol which I didn’t get the impression he was hugely into it, but he encouraged me to continue with it and be patient. ... I felt like I was always able to get a response if I contacted them. That said, I did need to advocate for myself and I was okay seeing multiple nurses.
+ Read more
Age
32
Treated
2017
Success with this Doc
Yes
Race
European, Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 1 IVF, Donor Sperm
Diagnosis
Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
I really liked his manner. I also really felt that he calmed my anxieties when I was having them. He was available via email as was his team. He was doing Dr. Kiltz’s protocol which I didn’t get the impression he was hugely into it, but he encouraged me to continue with it and be patient.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Reach out if you want to communicate with him. Don’t wait for him to contact you. Be proactive and ask questions.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
I felt like I was always able to get a response if I contacted them. That said, I did need to advocate for myself and I was okay seeing multiple nurses.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I had an immune suppression protocol for transfers including prednisone, program, intralipids, z-pack. I don’t know what they call the retrieval protocol but had final, menopur, and a Lupron trigger.
Describe your experience with the nursing staff.
They were nice but I saw different nurses the whole way through. I had a relationship with a few nurses but never knew who I would get.
Describe your experience with CNY Fertility Center.
They take anybody and don’t reject you because of weight which I super appreciated. They are also very affordable and I wouldn’t have been able to do IVF without their low prices. If you aren’t able to advocate for yourself and want someone to hold your hand and take care of your emotions, this clinic isn’t for you. IF you want a baby and don’t need the emotional support, CNY all the way.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Approx 4K for initial retrieval. Free transfers for a year (this has changed now). $40 copay for monitoring. Approx 5k for meds.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I did ask about transferring multiples but he suggested I be patient and transfer one at a time.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
24 - 25
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
Fertility Medications
Diagnosis
Anovulation, Male Factor
10
Doctor took the time to actually sit down with us and discuss the process and options....we started trying with the less invasive treatment and having MFI he guided us through stuff that could help my husband improve his sperm health and now we have our son... He was very good at explaining treatment options and other information in a manner that we could understand....Dr grossman worked with what our insurance would cover
+ Read more
Age
24 - 25
Treated
2016 - 2017
Success with this Doc
Yes
Race
Latino
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
Fertility Medications
Diagnosis
Anovulation, Male Factor
10
How was your experience with Michael Grossman at CNY Fertility Center?
I loved his sense of humor. My husband and I felt comfortable talking to him. He was very good at explaining treatment options and other information in a manner that we could understand. And most importantly he let us try without any invasive fertility treatments since we didn’t have the means to pay. He worked with what our insurance would cover
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Don’t be afraid to open up. He is only there to help
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Doctor took the time to actually sit down with us and discuss the process and options. He found out why we were not conceiving and we started trying with the less invasive treatment and having MFI he guided us through stuff that could help my husband improve his sperm health and now we have our son
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
He referred my husband to a urologist. The urologist gave him advice on how to improve his health to improve his sperm health. During that process he started me on a pill to make try and make me have regular cycles and sometime in between that we finally conceived my little boy
Describe your experience with the nursing staff.
The nursing staff was always polite and if I had any questions they would made sure I had an answer before I left the office. Very attentive
Describe your experience with CNY Fertility Center.
Very clean, organized. There is always a way to get in touch with either the doctors or the nurses for advice or to answer questions . I loved how fast they can give out appointments. The nurses were also very knowledgeable.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Dr grossman worked with what our insurance would cover since we weren’t financially ready for big medical bills.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
29 - 31
Treated
2015 - 2017
Success with this Doc
Yes
Treatment
IUI, 2 IVF
Diagnosis
Male Factor
10
Dr. Grossman was patient, kind, a good communicator and very professional, while helping me feel calm and at peace. He showed empathy and made me feel cared for and that he was trustworthy. He always responded to my questions in a timely and caring manner....We started with the “less is more approach” and only retrieved 3 embryos at first. We did a fresh transfer that failed. We repeated a similar protocol with higher stimulating meds next, and produced more embryos.
+ Read more
Age
29 - 31
Treated
2015 - 2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
IUI, 2 IVF
Diagnosis
Male Factor
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman was patient, kind, a good communicator and very professional, while helping me feel calm and at peace. He showed empathy and made me feel cared for and that he was trustworthy. He always responded to my questions in a timely and caring manner.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Stay patient and don’t give up if the cycles don’t work.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He was warm, caring, compassionate, funny, and made me feel at ease and cared for.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
We started with the “less is more approach” and only retrieved 3 embryos at first. We did a fresh transfer that failed. We repeated a similar protocol with higher stimulating meds next, and produced more embryos. That fresh transfer failed. We did a frozen transfer that resulted in eptopic. I asked to be put on lovenox and intralipids for the following FET, he agreed, and I had. Live birth Singleton.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Justine taylor)
The staff was so caring and sweet. They became more like friends. I trusted them and their advice. They had a huge role in helping me through the emotional/mental aspect of IVF.
Describe your experience with CNY Fertility Center.
They care about women’s rights to get affordable IVF treatment. They care about the woman as a whole human focusing on all aspects of the journey. They were caring and compassionate and treated me like family.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
800 monitoring fee 3900 fresh cycle 1500 frozen cycle Not included meds
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He always suggested single transfers, but ultimately let the choice be mine. I elected 2 embryos each transfer.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
46
Treated
2016
Success with this Doc
Yes
Treatment
IVF, Donor Eggs
Diagnosis
10
Dr. Grossman was our Godsend. He was so nice and warm. He made sure we understood everything and was very patient with our million questions....Dr Grossman made us feel like he was on the journey with us and wanted us to succeed.... First cycle with CNY we did the Lupron shots.... After that failed. Dr.Grossman suggested we don’t do the Lupron shots with the next cycle. We added the acupuncture as well and SUCCESS!!!
+ Read more
Age
46
Treated
2016
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1st of 4 Docs
Treatment
IVF, Donor Eggs
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman was our Godsend. He was so nice and warm. He made sure we understood everything and was very patient with our million questions. We are hoping to do another cycle to try from r baby number two and look forward to seeing Dr. Grossman soon
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Trust him and his expertise
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr Grossman made us so comfortable. Coming from another facility where we did 4 cycles and were treated so much like just a paycheck it was so refreshing to feel like our doctor cared. Dr Grossman made us feel like he was on the journey with us and wanted us to succeed.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
First cycle with CNY we did the Lupron shots. And the progesterone shits along with all the other meds. After that failed. Dr.Grossman suggested we don’t do the Lupron shots with the next cycle. We added the acupuncture as well and SUCCESS!!!
Describe your experience with the nursing staff.
So caring and we felt they were really rooting for us
Describe your experience with CNY Fertility Center.
The only weakness was there was a 45 minute wait for a room to give the sperm sample and my hubby had to go into one of the massage rooms since the “ sample room “ was unavailable and he ended up missing our first meeting because he was waiting
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
We spent over 60,000 at different clinic for 4 failures. We were about wiped out. And were gonna to give up. On a hunch I found CNY and I wish we would have found them first
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I think it’s best to do only one embryo. It causes less stress on the body
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
34
Treated
2019
Success with this Doc
?
Treatment
3 IUI
Diagnosis
Male Factor
9
He [Dr. Grossman] took the time to answer any questions and know my background!...He seems to have much knowledge and understanding of the process. I had many questions for him that he took all the time I needed to answer! I was nervous at first from reading other reviews on how quick they would have a consult or phone call. This was not the case and ensured me to follow up with any extra questions or concerns I may have!
+ Read more
Age
34
Treated
2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI
Diagnosis
Male Factor
9
How was your experience with Michael Grossman at CNY Fertility Center?
He seems to have much knowledge and understanding of the process. I had many questions for him that he took all the time I needed to answer! I was nervous at first from reading other reviews on how quick they would have a consult or phone call. This was not the case and ensured me to follow up with any extra questions or concerns I may have!
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Have all your questions written out so you don’t forget. Be patient, they’re busy doctors!
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He took the time to answer any questions and know my background!
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
IUI did not work for us, he suggested doing an antagonist IVF protocol.all of my blood work and test cane back fine, we have male factor infertility. We are not starting this cycle and feeling hopeful
Describe your experience with the nursing staff.
I did not have much dealing yet. The nurses that I have emailed or have chatting with over the phone have been very helpful. They seem patient even though they are busy through the day!
Describe your experience with CNY Fertility Center.
I haven’t found a weakness yet. The patient portal they use took me a bit to figure out, but now I got it! I love that all info is uploaded onto that to see and have record of! They’re prices are so great, they really give people a chance to have a child when they thought they could never afford it!
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$4500 US
9
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

7
Age
41 - 42
Treated
2018 - 2019
Success with this Doc
?
Treatment
3 IUI, 1 IVF
Diagnosis
7
I had a phone consult with him [Dr Grossman]. His bedside manner was very good but I was pregnant at the time and so we didn't discuss IVF and now that I miscarried I don't feel they have a sense of my history or have looked at my past medical records. I email with questions but I'm not sure if he's tailoring my protocol to me...He's currently prescribed LDN and Metformin after I asked for it. He prescribed menopur and hcg-lh
+ Read more
Age
41 - 42
Treated
2018 - 2019
Success with this Doc
?
Race
Latino
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
7
How was your experience with Michael Grossman at CNY Fertility Center?
I had a phone consult with him. His bedside manner was very good but I was pregnant at the time and so we didn't discuss IVF and now that I miscarried I don't feel they have a sense of my history or have looked at my past medical records. I email with questions but I'm not sure if he's tailoring my protocol to me
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be your own advocate! Educate yourself and be on top of him
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
The clinic is very busy and they don't walk you through things. Most of my answers come from the Facebook group. Dr. Grossman has answered my emails quickly but we haven't had a dialogue about my situation
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I haven't started stims yet. He's currently prescribed LDN and Metformin after I asked for it. He prescribed menopur and hcg-lh
Describe your experience with the nursing staff.
I only have experience by email. They've responded to my questions quickly but I still feel confused as to the process
Describe your experience with CNY Fertility Center.
I am a new patient. I can only say what I've heard from other people. My experience has been fine other than not really knowing when/how to start the process. They have grown too quickly for what they can handle
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$3900 for retrieval, ICSI, stirage
7
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
29 - 31
Treated
2017 - 2019
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Male Factor
10
He spoke with compassion and helped to make a stressful situation less stressful. He is extremely knowledgable.... He has a quirky personality but uses it to try to relieve your tension and correlate things to common things in your life.... Dr. Grossman followed standard CNY strategies but is very honest in their effectiveness.... [Eset Approach] They request single due to my age and now that I went into pre-term labor twins would be risky.
+ Read more
Age
29 - 31
Treated
2017 - 2019
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Male Factor
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman is extremely compassionate and knowledgable. Makes something very difficult more managable and going back for my second child. We lost my first shortly after birth. We have an appointment with him in March and hope he can help manage my nerves.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He has a quirky personality but uses it to try to relieve your tension and correlate things to common things in your life.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He spoke with compassion and helped to make a stressful situation less stressful. He is extremely knowledgable.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Dr. Grossman followed standard CNY strategies but is very honest in their effectiveness.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Stacey)
She had great bedside manner and I will be requesting her again because the loss of my son is making it an even more emotional time. All I want to do is have him in my arms and I already spoke with her.
Describe your experience with CNY Fertility Center.
This clinic is extremely clean and have great bedside manner. I will see how they are after the loss of my Charlie but they always seemed understanding with other patients. Their spa is beautiful and helps to releive tension prior to transfers.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
I paid for procedures under a grant program ($2,500). We also paid for all my medication.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
They request single due to my age and now that I went into pre-term labor twins would be risky.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
33
Treated
2018
Success with this Doc
Yes
Treatment
8 IUI, 5 IVF
Diagnosis
10
He [Dr. Grossman] was extremely compassionate and caring. His empathy was more than I could have asked for.... From the second he came into the room he put my husband’s and my mind at ease. He explained every little detail of what he was doing and make us feel very comfortable. His compassion and empathy made us feel important and not just like a number or dollar signs like we felt at other fertility offices we have been to.
+ Read more
Age
33
Treated
2018
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
8 IUI, 5 IVF
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
From the second he came into the room he put my husband’s and my mind at ease. He explained every little detail of what he was doing and make us feel very comfortable. His compassion and empathy made us feel important and not just like a number or dollar signs like we felt at other fertility offices we have been to.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Do it! It’s worth it!
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He was extremely compassionate and caring. His empathy was more than I could have asked for.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Gonal f Hcg Lh Prednisone Ldn Baby aspirin Endomitrium Progesterone injections Intralipids
Describe your experience with the nursing staff.
Every nurse I came in contact with or spoke to on the phone were helpful and knowledgeable.
Describe your experience with CNY Fertility Center.
I only have All strengths to discuss. The office was beautiful and so was the staff. It was a Very comforting atmosphere. Upstairs they have a spa where they offer massages and Accupunture. Both the Accupunture i received and massage my husband received were exceptional. I truely believe because of the Accupunture and the office it made me feel Very relaxed and allowed my transfer to work.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$3900
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
9
Very compassionate and understanding. Open and honest. He [Dr. Grossman] took the time to explain things and made sure I understood all of the process. Did everything to help us conceive that he could. Treated us like humans and told us all risks involved with everything ... He will gladly explain everything and help you understand
+ Read more
Age
28 - 29
Treated
2017 - 2018
Success with this Doc
No
Race
Latino
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 2 IVF
Diagnosis
Unexplained
9
How was your experience with Michael Grossman at CNY Fertility Center?
Very compassionate and understanding. Open and honest. He took the time to explain things and made sure I understood all of the process. Did everything to help us conceive that he could. Treated us like humans and told us all risks involved with everything
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Ask questions if need be. He will gladly explain everything and help you understand
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He was honest and helpful
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Regarding my prescription usage they were very helpful in getting me what I couldn’t afford and also made an easy checklist of what to take when and how.
Describe your experience with the nursing staff.
I loved the nursing staff. They were all such sweet hearts and compassionate, caring. Explained things
Describe your experience with CNY Fertility Center.
One thing that disappointed me was at one point none of my eggs made it and they failed to tell me. I went in thinking I was just going to be doing the implanting again and found out otherwise. Was completely heartbroken to learn I would have to start the process all over. I had been there so many times before that and no one ever told me.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
For the first round it was about 5000
What specific things went wrong at CNY Fertility Center?
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
9
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
CNY Fertility Center
SYRACUSE
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

8
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 IUI
Diagnosis
PCOS
8
He [Dr. Grossman] was very educated in his explanation and options based on my medical history. To be honest we only saw him for our consultation and I have only seen nurses for the actual monitoring and procedures.... He only mentioned the course of action when we decided to try IUI before any other invasive treatment. After our decision the nurses have made all the calls.... He explained things realistically and scientifically which was a good balance.
+ Read more
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Race
European, Other
Income
$50K - $99K
Occupation
Operations
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
PCOS
8
How was your experience with Michael Grossman at CNY Fertility Center?
He was very educated in his explanation and options based on my medical history. To be honest we only saw him for our consultation and I have only seen nurses for the actual monitoring and procedures.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Ask a lot of questions because he gives a lot of helpful answers.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He explained things realistically and scientifically which was a good balance. We felt comfortable.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
He only mentioned the course of action when we decided to try IUI before any other invasive treatment. After our decision the nurses have made all the calls.
Describe your experience with the nursing staff.
Amazing. Helpful. Nice! And comforting. They are quick to respond when I needed something regarding a prescription/my insurance, etc...
Describe your experience with CNY Fertility Center.
CNY Is great at scheduling. The nursing staff is amazing. Billing is great, I’ve never had issues. They are prompt in calling with any issues or results you’re waiting for. I can’t say they have any weaknesses, they’ve only corrected issues I’ve had with my pharmacy in a and timely manner. Always know I’m talking about if I call about something frantically. They seem to always have the answers!
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
My insurance covers IUI so I only pay a $20 copay per visit and I’ve been there too many times to keep track of the total cost.
8
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31 - 35
Treated
2014 - 2018
Success with this Doc
Yes
Treatment
3 IUI, 3 IVF, Donor Sperm
Diagnosis
PCOS, Tubal Blockage
10
Dr Grossman makes me feel comfortable and i feel completely confident on his care that i will have succes.... Great bedside manner. Always pleasant and caring.... Always made me feel hopeful. Always seems like he cares about me, as a patient and our desire to have a baby....The waiting room [CNY Fertility Center - Latham] is calming and Zen. The staff always has a smile on their face and makes me feel at ease.... Always clean and welcoming....
+ Read more
Age
31 - 35
Treated
2014 - 2018
Success with this Doc
Yes
Race
Latino
Income
$0 - $49K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI, 3 IVF, Donor Sperm
Diagnosis
PCOS, Tubal Blockage
10
How was your experience with Michael Grossman at CNY Fertility Center?
Always made me feel hopeful. Always seems like he cares about me, as a patient and our desire to have a baby. Dr Grossman makes me feel comfortable and i feel completely confident on his care that i will have succes.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be ready to laugh.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Great bedside manner. Always pleasant and caring.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I’m not really sure. I remember Gonal f, menapure, Lupron, progesterone suppositories.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Greta)
Always responded to messages and always knowledgeable about what was ask. Always ends a conversation with “My pleasure”.
Describe your experience with CNY Fertility Center.
Always clean and welcoming. The waiting room is calming and Zen. The staff always has a smile on their face and makes me feel at ease. I see there is some construction going on but you can’t hear it, it’s not disturbing and it’s not messy.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
During my last cycle, my insurance only paid for my meds so i paid around $3900 for the first cycle and then he clinic allowed me to add on to pay for my second too. They had packages where you could buy multiple cycles for less but i didn’t do that. Thankful the financial team was very understanding and allowed me to “upgrade”. I think in the end we paid around $10000
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Yes. I always felt comfortable with his practice
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
23 - 29
Treated
2012 - 2018
Success with this Doc
No
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS
10
Dr.Grossman is a soft spoken and kind Doctor with a great sense of humor. He's also very open minded to different protocols. Dr.Grossman genuinely cares about his patients and their success. He explains the treatment plan thoroughly and in a a way that is easily understood. Dr.Grossman has a way with making even the most stressful situations more manageable....For IUIs with injections I was on 75iu follistim/75 menopur. I have PCOS so a low dose for an IUI worked like a charm.
+ Read more
Age
23 - 29
Treated
2012 - 2018
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr.Grossman is a soft spoken and kind Doctor with a great sense of humor. He's also very open minded to different protocols. Dr.Grossman genuinely cares about his patients and their success. He explains the treatment plan thoroughly and in a a way that is easily understood. Dr.Grossman has a way with making even the most stressful situations more manageable.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Don't be afraid to suggest different protocols to him!
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Always thoughtful. Explained everything fully and in a way that was easily understood. Really seems to care about his patients.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
For IUIs with injections I was on 75iu follistim/75 menopur. I have PCOS so a low dose for an IUI worked like a charm. I have 2 children from IUIs For my first IVF cycle I was on 225 follistim/75 menopur. 21 eggs retrieved. Only 4 embryos. None made it to day 5.
Describe your experience with the nursing staff.
The nurses always would message back in a timely manner. They also described everything well during monitoring appointments
Describe your experience with CNY Fertility Center.
Strengths- great staff. Great atmosphere. You immediately feel comfortable and relaxed despite a stressful situation. Weaknesses- seems to have issues getting tests results faxed from outside monitoring placea
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Ivf-3900 Biopsy fee-700
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
26
Treated
2018
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
PCOS
10
[Dr. Michael Grossman] put me on the immune protocol which mean I take differnt medicine to lower inflammation in my body to help get a better result because I do have PCOS...He is one amazing doctor very kind hearted and had amazing bedside manners. He made me feel so comfortable during egg retrieval...He treated me like a person not just a number.
+ Read more
Age
26
Treated
2018
Success with this Doc
Yes
Race
Other
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
PCOS
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr Grossman is one amazing human From the get go I could tell. He treated me like a person not just a number. My experience with CNY has been by far the best I have been through several fertility clinics an have never been happy until I found CNY.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
I would tell a prospective patient that they are in good hands with Dr. Grossman and not to worry.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He is one amazing doctor very kind hearted and had amazing bedside manners. He made me feel so comfortable during egg retrieval
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
They put me on the immune protocol which mean I take differnt medicine to lower inflammation in my body to help get a better result because I do have PCOS
Describe your experience with the nursing staff.
Nursing was amazing if I had any questionw they always respond or got the answer somehow
Describe your experience with CNY Fertility Center.
Amazing that's all I have to say the clinc is beautiful very calming. You dont feel like your at a fertility office. Staff is very humble as well. As soon as you walk in there us a lady that's always greets you. One cool part is they have a healing center where they do massage and acupuncture as well they also have a pool spa it's beautiful.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
The total cost for my IVF cycle was 3900 I believe.
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
SYRACUSE
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
34
Treated
2018
Success with this Doc
?
Treatment
1 IUI
Diagnosis
10
He [Dr. Grossman] was so funny and nice! We felt completely comfortable. He was focused on me getting my Type 2 Diabetes under control before moving forward with treatment. He wants us to have a baby, but mostly he wants us to have a healthy baby! ... He cares mostly about a healthy child, not just rushing us into IVF. We loved that. He’s not just looking to make money. ... He was open to doing two embryos, which made us very happy!
+ Read more
Age
34
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IUI
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
We feel he is the best doctor for us. He cares mostly about a healthy child, not just rushing us into IVF. We loved that. He’s not just looking to make money. He puts health first! We are so devastated to be infertile and we felt so happy to meet Dr. Grossman and begin our journey. We left another clinic to come see him!!
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Be open and honest! He won’t judge!
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He was so funny and nice! We felt completely comfortable. He was focused on me getting my Type 2 Diabetes under control before moving forward with treatment. He wants us to have a baby, but mostly he wants us to have a healthy baby!
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
We have just seen him once, but his first step is getting me healthy, before I get pregnant. That is so important
Describe your experience with the nursing staff.
the staff was wonderful!
Describe your experience with CNY Fertility Center.
I can’t say anything bad. The atmosphere when you walk in, is very calming and you feel safe there. Everything is private and discreet. They listened to both of us and answered all questions. They have great financial options for people with no insurance coverage!
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Typical costs or less than we had thought. Free first appointment!
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
He was open to doing two embryos, which made us very happy! Our last doctor refused to do that
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
26 - 28
Treated
2016 - 2018
Success with this Doc
?
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, PCOS
10
I think Dr Grossman goes above and beyond to make his patients feels comfortable. He explains every single option, gives his opinion on what is best, but in the end allows you to choose your path and supports your fully. Whenever I have felt frustrated or upset, Dr G has always been kind and calming. ... Dr Grossman encouraged to only transfer one embryo being that I was so young and the scoring of the embryo, however when I decided two transfer two, he was very supportive and allowed me to do so after explaining all the risks ...
+ Read more
Age
26 - 28
Treated
2016 - 2018
Success with this Doc
?
Race
European, Native American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IUI, 1 IVF, Donor Sperm
Diagnosis
Recurrent Pregnancy Loss, Endometriosis, PCOS
10
How was your experience with Michael Grossman at CNY Fertility Center?
I think Dr Grossman goes above and beyond to make his patients feels comfortable. He explains every single option, gives his opinion on what is best, but in the end allows you to choose your path and supports your fully. Whenever I have felt frustrated or upset, Dr G has always been kind and calming.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Don't be afraid to ask questions. Dr G will spend as much time as you need with you, so don't hesitate to speak up
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr Grossman always
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
The first two IUI cycles were very basic, the third the medications were upped which ended up making me convert to IVF. We followed similar protocol for my Fets. We started with minimal medication and each time gradually added things in.
Describe your experience with the nursing staff.
The nursing staff is like a second family to my wife and I. They are compassionate, caring, kind, accountable, trustworthy. I can't say enough great things about the nurses.
Describe your experience with CNY Fertility Center.
The strength of the clinic is how much they care about their patients. Their only weakness is that you really need to be a self advocate and stay on top of your care. They are extremely busy so there isn't a ton of oversight
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
IUI treatment was covered under insurance... ivf was not and cost 3,400 And then the cost of meds
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Dr Grossman encouraged to only transfer one embryo being that I was so young and the scoring of the embryo, however when I decided two transfer two, he was very supportive and allowed me to do so after explaining all the risks
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
7 IUI
Diagnosis
PCOS, Unexplained
10
He [Dr. Michael Grossman] was really easy to talk to and understanding. Explained things really well. Was amazing and caring when I lost my first pregnancy. He counseled me appropriately, and performed the D&C. I always felt like a priority to him...Started with letrozole and iui which resulted in pregnancy on the first cycle. I miscarried at 8 weeks, and did a few more letrozole cycles. He then switched me to an injectable cycle (menopur, Gonal F) with iui. I had a successful pregnancy on the second injectable cycle.
+ Read more
Age
32 - 33
Treated
2016 - 2017
Success with this Doc
Yes
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 IUI
Diagnosis
PCOS, Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
He was really easy to talk to and understanding. Explained things really well. Was amazing and caring when I lost my first pregnancy. He counseled me appropriately, and performed the D&C. I always felt like a priority to him.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He’s very descriptive in his explanations.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He was very caring, sensitive, and clear with delivery of information.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Started with letrozole and iui which resulted in pregnancy on the first cycle. I miscarried at 8 weeks, and did a few more letrozole cycles. He then switched me to an injectable cycle (menopur, Gonal F) with iui. I had a successful pregnancy on the second injectable cycle.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Niccole davey)
They were all amazing.
Describe your experience with CNY Fertility Center.
Beautiful facility, provides holistic care with a spa above the clinic. Only weakness is that hours are a little funny so that it gets really packed at times. Even so, appts move fast and they do what they can to reduce wait time. And offer chair massages in the waiting room when it’s busy!
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
My insurance covered most everything. I paid out of pocket for some additional genetic testing and a $20 at most visits.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

9
Age
31 - 33
Treated
2015 - 2017
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Anovulation, Diminished Ovarian Reserve
9
Dr Grossman has been caring, honest, professional, compassionate and optimistic...Dr Grossman has increased and changed my meds during a few cycles to attempt to find the right fit. There are times he gets ahead of himself during or discussions which can leave me feeling confused but overall shows his compassion and optimism.
+ Read more
Age
31 - 33
Treated
2015 - 2017
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Anovulation, Diminished Ovarian Reserve
9
How was your experience with Michael Grossman at CNY Fertility Center?
Dr Grossman has increased and changed my meds during a few cycles to attempt to find the right fit. There are times he gets ahead of himself during or discussions which can leave me feeling confused but overall shows his compassion and optimism.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Write down your questions and his answers. Appointments can be overwhelming and it's best to make a list to feel prepared.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr Grossman has been caring, honest, professional, compassionate and optimistic.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Dr Grossman increased my injectiblea dosage after the 1st failed IUI and used a method he referred to as "hitting the gas and the break" at the same time to attempt to thicken my lining and grow follicles at the same rate.
Describe your experience with the nursing staff.
Caring, compassionate and very down to earth. I would request Nicole often because she always remembered and understood my issues and was diligent.
Describe your experience with CNY Fertility Center.
Strengths-comfortable atmosphere and friendly staff Negative-very busy and can receive several different options depending on if you see several nurses during a cycle.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Around $500 for injectible IUI cycle.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I have not started an IVF cycle yet due to not being able to afford treatment.
What specific things went wrong at CNY Fertility Center?
  • Provided conflicting information
9
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
44
Treated
2017
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
Dr. Grossman was kind and compassionate. He has a sense of humor that lightens up a very tense situation. The thing I liked most is when a round of meds and iui didn't work they were willing to adjust and make changes and try something else. It showed they cared. ... The protocol was due to my age and egg reserve. ... He used follistim 450 units daily as directed, Gonal 450 unitd daily as directed and I cannot remember the others.
+ Read more
Age
44
Treated
2017
Success with this Doc
No
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr. Grossman was kind and compassionate. He has a sense of humor that lightens up a very tense situation. The thing I liked most is when a round of meds and iui didn't work they were willing to adjust and make changes and try something else. It showed they cared.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
I always send people to CNY. I tell them them the Drs are great and willing to adjust your treatment to get success.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr.Grossman was very good. He sat diwn with us and explained exactly what the plan would be. I went to both Cny and Ivf, I definitely prefer CNY. They were always available for questions, appointments were on time and the Dr.'s are kind and considerate.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
He used follistim 450 units daily as directed, Gonal 450 unitd daily as directed and I cannot remember the others. I did not get pregnant, but I do remember them adding a steroid and trying different things. The protocol was due to my age and egg reserve.
Describe your experience with the nursing staff.
Nursing staff was excellent. Always answered questions, found out answers, made suggestions etc..
Describe your experience with CNY Fertility Center.
Loved it there..completely satisfied...other than no baby. I reccomend them to everyone. They have a great team! Along with being compassionate they realize people have time restaints are always timely.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Medications usually were 150 to 300 a cycle.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
32
Treated
2017
Success with this Doc
?
Treatment
1 IVF
Diagnosis
Unexplained
10
He [Dr. Michael Grossman] was very good at explaining my options so I understood. He always made sure I was ok and they my questions were answered. I was very comfortable with him as my Doctor. The first time we met with him I was very overwhelmed so we took a break and met again about a year later. During our second meeting he was made sure to ease my overwhelming feelings and take time to go over everything again. He also seemed to remember us from our first meeting.
+ Read more
Age
32
Treated
2017
Success with this Doc
?
Race
Prefer not to answer
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
He was very good at explaining my options so I understood. He always made sure I was ok and they my questions were answered. I was very comfortable with him as my Doctor. The first time we met with him I was very overwhelmed so we took a break and met again about a year later. During our second meeting he was made sure to ease my overwhelming feelings and take time to go over everything again. He also seemed to remember us from our first meeting.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He took the time to listen to my concerns and explain my options with me.
Describe your experience with the nursing staff.
The nursing staff at CNY is very caring and compassionate. They take the time to talk to you and reassure you.
Describe your experience with CNY Fertility Center.
The clinic overall is a good clinic. I felt comfortable there. I was comfortable with the staff. They have good communication with you about your test results, medication needs. I had to make an emergency call because I ran out of meds and my pharmacy didn’t have what I needed in stock. The on call nurse was very quick into transferring my RX and making sure I got what I needed. I also ran out of needles during my treatment and the nurse made gave me plenty so I wouldn’t run out again.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
My insurance covered most of it. There were co pays involved for monitoring.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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4
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
Tubal Blockage
4
I only saw Grossman for either retrival or transfer. He was kind and knowledgeable. I always felt like it wouldnt work for some reaaon. And it did not. I would love to try again. I do trust Dr. Grossman, along with Ditkoff who i also saw....Lupron, progesterone, and i can not recall the other medications used in my treatmen. It was all IVF and i believe a standard protocol.
+ Read more
Age
40 - 41
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 IVF, 2 Egg Freezing
Diagnosis
Tubal Blockage
4
How was your experience with Michael Grossman at CNY Fertility Center?
I only saw Grossman for either retrival or transfer. He was kind and knowledgeable. I always felt like it wouldnt work for some reaaon. And it did not. I would love to try again. I do trust Dr. Grossman, along with Ditkoff who i also saw.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Write things down. Ask questions and keep the same nurse if possible, because you will see nurses more then doctors.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He was personable and kind.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Lupron, progesterone, and i can not recall the other medications used in my treatmen. It was all IVF and i believe a standard protocol.
Describe your experience with the nursing staff.
All the nursing staff were efficient in treating me. One could tell they are busy and its a busy clinic. But i trusted them and the process.
Describe your experience with CNY Fertility Center.
Busy clinic, strengths friendly and organized. Weakness, felt like a clinic, would have liked more individualized care. Sometimes it felt very busy and that i was just another client. The office its self was comfortable and relaxing.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
It would have been worth the 20,000.00, spent if a baby was the prize. Unfortunately for me this has not happened yet.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I just had to trust them.
4
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
Age
37
Treated
2017
Success with this Doc
Yes
Treatment
5 IVF
Diagnosis
10
He [Dr. Grossman] was kind and reassuring. Well practiced and I was totally comfortable with him. I had little interaction with him but what I did have was positive. He allowed my daughter to be in the room for transfer and was patient and kind to her.... Understand CNY is an insanely busy clinic and it’s impossible for everyone to get the attention some may crave....I i never met the staff prior to me coming in for transfer so no relationship developed.
+ Read more
Age
37
Treated
2017
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
5 IVF
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
He was kind and reassuring. Well practiced and I was totally comfortable with him. I had little interaction with him but what I did have was positive. He allowed my daughter to be in the room for transfer and was patient and kind to her.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Understand CNY is an insanely busy clinic and it’s impossible for everyone to get the attention some may crave.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
I i never met the staff prior to me coming in for transfer so no relationship developed. It was difficult getting ahold of travel team and no one was familiar with my personal case
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I honestly have no idea. I’ve done so many cycles they all blend together
Describe your experience with the nursing staff.
Busy. Understaffed. Too many cases to manage. It’s impossible to give great care with their workload
Describe your experience with CNY Fertility Center.
Because they take on everyone they are incredibly busy. So busy it’s extremely difficult to get ahold of someone and no one is familiar with your individual case. They are like a day spa which offers a level of comfort and relaxation you don’t get at other clinics. Staff is incredibly kind
Describe your experience with your monitoring appointments at CNY Fertility Center.
I wasn’t monitored at this clinic. I was monitored in CA
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$3400 to the clinic All other fees were paid direct to monitoring clinics and pharmacies
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
With my history and age they allowed multiple
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
10
Clinic
CNY Fertility Center
SYRACUSE
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
He [Dr. Michael Grossman] explained what to expect during our initial visit. Our options were also discussed as well as how different treatments may require different protocols. Even during some very sad and trying times he helped me have hope. Eventually I got my rainbow baby.... During the two instances when I miscarried he was very caring and understanding. It was a very difficult time and he was reassuring and was comforting.
+ Read more
Age
35 - 36
Treated
2015 - 2016
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
3 IUI
Diagnosis
Recurrent Pregnancy Loss, Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
He explained what to expect during our initial visit. Our options were also discussed as well as how different treatments may require different protocols. Even during some very sad and trying times he helped me have hope. Eventually I got my rainbow baby.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
He is kind and compassionate. Ask him anything he will be honest.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
I felt like a human. During the two instances when I miscarried he was very caring and understanding. It was a very difficult time and he was reassuring and was comforting.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Marianne )
Marianne was fantastic she made me feel comfortable from the very beginning. She was always warm and friendly. She was the nurse who was able to get me pregnant each time. She shared in my pain when I not only suffered one miscarriage but suffered a second. She was there to comfort me and cry with me. I am thankful for each and every day.
Describe your experience with CNY Fertility Center.
They are very kind. The wait times are usually not too long like in other offices. They are always there to listen and try to accommodate your schedule as best as they possibly can. I hope you love them just as I did!
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
I did IUI which was covered by insurance. The medications were pretty much covered with nothing but a copay due. Costs were pretty minimal.
10
Doctor
Michael Grossman
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

6
Age
27
Treated
2016
Success with this Doc
No
Treatment
1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Male Factor, PCOS
6
I feel like I triggered too late during my cycle and a lot of my follicles were overgrown and not good by the time I went for retrieval. Our expectations were more than the 3 eggs that were retrieved. ... Dr. Grossman did not have a strong opinion either way. We decided to transfer two (in our minds we had a greater chance of one of them sticking) but I wish we only transferred one. ... The optional payment plan was very helpful to us. Without it we would not have been able to retrieve treatment.
+ Read more
Age
27
Treated
2016
Success with this Doc
No
Race
Other
Income
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF, 1 Egg Freezing, Donor Sperm
Diagnosis
Male Factor, PCOS
6
How was your experience with Michael Grossman at CNY Fertility Center?
I feel like I triggered too late during my cycle and a lot of my follicles were overgrown and not good by the time I went for retrieval. Our expectations were more than the 3 eggs that were retrieved.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Make sure you do your research.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Mary)
We loved seeing Mary. She was very compassionate and helped us many times along the way. One thing I really wish was pushed was a thyroid test more often. I Was never tested in the beginning and by the time I was my levels were too high. I feel like it should have been tested right from the beginning.
Describe your experience with CNY Fertility Center.
I believe all patients should have thyroid testing from the beginning. Thyroid levels can impact the process a lot and I feel like I should have been tested sooner. I also think that a laparoscopy should be pushed more for patients with infertility. Also, I feel like you have to be your own advocate at CNY at times and know what you should have tested and what your levels should be at. They need to focus more on each person than just doing "what's normally done".
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
The optional payment plan was very helpful to us. Without it we would not have been able to retrieve treatment.
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Dr. Grossman did not have a strong opinion either way. We decided to transfer two (in our minds we had a greater chance of one of them sticking) but I wish we only transferred one.
6
Doctor
Michael Grossman
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 38
Treated
2009 - 2015
Success with this Doc
No
Treatment
4 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
10
Dr gross man [Michael Grossman] always called us by name and was very responsive and available. Caring open and honest... Open honest caring and calls you by name. I had a complication from my first retrieval that required transfer to hospital and further care and Dr Grossman was great with everything, explaining things and providing hospital care as well as follow up clinic care
+ Read more
Age
32 - 38
Treated
2009 - 2015
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, 3 IVF
Diagnosis
Recurrent Pregnancy Loss, PCOS, Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
As previously described. Open honest caring and calls you by name. I had a complication from my first retrieval that required transfer to hospital and further care and Dr Grossman was great with everything, explaining things and providing hospital care as well as follow up clinic care
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Schedule talks with gim
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr gross man always called us by name and was very responsive and available. Caring open and honest
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Don’t remember
Describe your experience with the nursing staff.
Very busy. Seem overwhelmed with a lot of responsibility. Very caring. Sometimes seemed rushed.
Describe your experience with CNY Fertility Center.
Very busy. Sometimes hard to get in touch with people. Would be nice to have a care team so it’s easier to contact someone. Great doctors and nurses. Clean. Good hours. Like the holistic clinic upstairs. Sometimes nurses run very very behind schedule
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
3,900 for retrieval and all costs associated with that cycle. Biopsy of embryo was 1,000. Insurance covered my monitoring. Meds were about 3,000 each cycle. PGD was another 4,000 per cycle. For IUI meds were the same price and monitoring was covered
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
41 - 45
Treated
2011 - 2015
Success with this Doc
Yes
Treatment
10 IUI, 8 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
Very good clinician - transfers much less painful with Dr. Grossman than with other mds. Caring, considerate, professional. Explains things in terms easy to understand.
+ Read more
Age
41 - 45
Treated
2011 - 2015
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
10 IUI, 8 IVF, Donor Eggs
Diagnosis
Diminished Ovarian Reserve, Poor Egg Quality
10
How was your experience with Michael Grossman at CNY Fertility Center?
Caring, considerate, professional. Explains things in terms easy to understand. Very good clinician - transfers much less painful with Dr. Grossman than with other mds.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Good clinician, excellent at transfer procedures.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Considerate of my privacy
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Did almost every protacol, all with usually the same results.
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Greta)
Greta is the out-of-town patient RN coordinator and is on the ball. Some of the other nursing staff is not - they don't call with test results/medication instructions. OR staff is very good. Kimmie is excellent - thorough, compassionate, accommodating.
Describe your experience with CNY Fertility Center.
Beautiful clinic, best medical office I've ever been to. Waiting room has couches, coffee, soft lighting, and relaxing music. Not like any waiting area I've seen - more like a spa. One room for procedure and recovery, PRIVATE. Not a big room with multiple beds like other clinics.
Describe your experience with your monitoring appointments at CNY Fertility Center.
Was an out-of-town patient, did monitoring where I lived and not at this clinic
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
The least expensive cycle costs I found anywhere. HALF the cost of most other clincis.
What specific things went wrong at CNY Fertility Center?
  • Failed to call with results
10
Doctor
Michael Grossman
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Treatment
9 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
10
Dr Grossman answered any question I had whether it was on the phone or in the patient portal. ... Dr Grossman was willing to include things in my protocol which weren’t traditional. I explained that I wanted to include a steroid to possibly help with egg quality and he agreed even though it wasn’t scientifically proven yet. He explained our egg quality and that it would be better to do a 3 day transfer. ... He was a real person and you definitely felt that way!
+ Read more
Age
31 - 32
Treated
2013 - 2014
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
3rd of 3 Docs
Treatment
9 IUI, 2 IVF
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality
10
How was your experience with Michael Grossman at CNY Fertility Center?
Dr Grossman was willing to include things in my protocol which weren’t traditional. I explained that I wanted to include a steroid to possibly help with egg quality and he agreed even though it wasn’t scientifically proven yet. He explained our egg quality and that it would be better to do a 3 day transfer. He was not one of those creepy doctors which have no personality. He was a real person and you definitely felt that way!
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Ask questions!
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr Grossman answered any question I had whether it was on the phone or in the patient portal.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
I was in a long lupron protocol. I used hgh, menopur, bravelle, lupron, crinon,
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Greta)
The nursing team was amazing! I loved Greta who was the out of town coordinator and Nikki. They answered all of my questions and helped me remain positive through the cycle.
Describe your experience with CNY Fertility Center.
The nurses do all of the monitoring visits. I used the patient portal to touch base with the Dr to make sure he agreed with the protocol. I really enjoyed the ability to have acupuncture onsite! It was very relaxing before and after transfer.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$250 monitoring fee $4800 ivf with Isci $50 acupuncture
10
Doctor
Michael Grossman
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

10
Age
39 - 40
Treated
2018 - 2019
Success with this Doc
?
Treatment
2 IUI, 3 IVF
Diagnosis
Endometriosis, Male Factor, PCOS, Uterine Fibroids
10
He [Dr. Grossman] made me feel comfortable and gave me realistic expectations of our treatment. He answered my many questions and I never felt rushed. He bases his decisions on facts and if he thinks they'll work in each case.... When my pregnancy resulted in the stillbirth of my son, Dr Grossman called me himself. I can never thank him enough for that call. Dr Kiltz at CNY also called me offering condolences.... Immune protocol, vitamins, intralipids
+ Read more
Age
39 - 40
Treated
2018 - 2019
Success with this Doc
?
Race
European, Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
4th of 4 Docs
Treatment
2 IUI, 3 IVF
Diagnosis
Endometriosis, Male Factor, PCOS, Uterine Fibroids
10
How was your experience with Michael Grossman at CNY Fertility Center?
He made me feel comfortable and gave me realistic expectations of our treatment. He answered my many questions and I never felt rushed. He bases his decisions on facts and if he thinks they'll work in each case.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Ask questions.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
When my pregnancy resulted in the stillbirth of my son, Dr Grossman called me himself. I can never thank him enough for that call. Dr Kiltz at CNY also called me offering condolences.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Immune protocol, vitamins, intralipids
Describe your experience with the nursing staff.
Compassionate and kind
Describe your experience with CNY Fertility Center.
Strengths: cost, good doctors Weaknesses: I sometimes wish everyone were on the same page. I've felt like a number in the beginning but things have improved. Be your own advocate. Research everything especially, possible reasons for your infertility
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
$3900 plus $850 for monitoring
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
I've done both single and double embryo transfers
What specific things went wrong at CNY Fertility Center?
  • Lost paperwork
  • Failed to call with results
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
27 - 32
Treated
2014 - 2019
Success with this Doc
?
Treatment
9 IUI, 1 IVF
Diagnosis
Anovulation, Endometriosis, Unexplained
10
Very nice and personal. Great bedside manner. Comes across as very caring. Sometimes I had a hard time getting a new corse of action From him [Dr. Grossman]. After failed cycles I am always looking to see what can be done differently and he was very neutral when it came to this. ... When I decided it was time to try IVF he worked with me to make a plan.
+ Read more
Age
27 - 32
Treated
2014 - 2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
9 IUI, 1 IVF
Diagnosis
Anovulation, Endometriosis, Unexplained
10
How was your experience with Michael Grossman at CNY Fertility Center?
Very nice and personal. Great bedside manner. Comes across as very caring. Sometimes I had a hard time getting a new corse of action From him. After failed cycles I am always looking to see what can be done differently and he was very neutral when it came to this.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Go with him as you main doctor but don’t be afraid to talk to Syracuse doctors if you are at a crossroad on your treatment.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He was very personal. Always nice and took time to chat with me about my son.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
IUIs which worked to give me my son and one chemical pregnancy. When I decided it was time to try IVF he worked with me to make a plan.
Describe your experience with the nursing staff.
Very good but very busy. The travel team can be difficult to deal with but Albany nurses are great.
Describe your experience with CNY Fertility Center.
Dr Kiltz is very active on Facebook and hosts Sunday night chats to answer questions. They incorporate alternative medicines (acupuncture, yoga, etc) which I like a lot. They are very open to alternative and diet changes that might help your journey.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Medication, IVF, copays for appointments
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
They do not recommend multiple embryo transfer on first IVF attempt. If that fails they will discuss 2 embryos.
What specific things went wrong at CNY Fertility Center?
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to consider drug intolerance
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

9
Age
30
Treated
2018
Success with this Doc
?
Treatment
4 IUI
Diagnosis
Unexplained
9
He [Dr. Grossman] has excellent bedside manner and tells you the pros and cons of each treatment. Before my laparoscopy he explained what to expect. Following my laparoscopy with no findings he explained that there are still no answers for my infertility. We are giving iui another shot as my son is an iui baby. If that doesnt work we will need to stop treatment. I have had 2 pregnancies naturally that miscarried and i cant afford IVF unfortunately.
+ Read more
Age
30
Treated
2018
Success with this Doc
?
Race
European
Income
$0 - $49K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
4 IUI
Diagnosis
Unexplained
9
How was your experience with Michael Grossman at CNY Fertility Center?
He has excellent bedside manner and tells you the pros and cons of each treatment. Before my laparoscopy he explained what to expect. Following my laparoscopy with no findings he explained that there are still no answers for my infertility. We are giving iui another shot as my son is an iui baby. If that doesnt work we will need to stop treatment. I have had 2 pregnancies naturally that miscarried and i cant afford IVF unfortunately.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Laparoscopy, hysteroscopy for unexplained to rule out silent endo. No findings.
Describe your experience with CNY Fertility Center.
This clinic has so many protocols, especially for my recurrent pregnancy loss protocol. I have a son from iui with no miscarraiges but in trying for baby number 2 I have miscarried twice. They made me feel like I would get pregnant again. I have unexplained and have not gotten pregnant again but I know they are trying there hardest within the means that I can afford.
9
Doctor
Michael Grossman
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Ask this reviewer a question about their experience with Michael Grossman at CNY Fertility Center.

Verified

This patient has provided documentation of treatment at this clinic.

10
Age
40 - 41
Treated
2017 - 2018
Success with this Doc
No
Treatment
1 IUI, IVF
Diagnosis
10
Amazing Doctor [Dr. Michael Grossman], who makes you feel that there is hope, that it could happen, by answering all your questions and doubts. Overall makes you realize that you are not alone, during this process, that he’s available for you to answer questions.... Since our first consultation, we knew we liked him as our fertility doctor. Very accessible and answered all the 1000 thousand questions we had/have since we are a somewhat different case.
+ Read more
Age
40 - 41
Treated
2017 - 2018
Success with this Doc
No
Race
Other
Income
$100K - $199K
Occupation
Sales Representative
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IUI, IVF
Diagnosis
10
How was your experience with Michael Grossman at CNY Fertility Center?
Very compassionate, candid doctor. Since our first consultation, we knew we liked him as our fertility doctor. Very accessible and answered all the 1000 thousand questions we had/have since we are a somewhat different case.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Amazing Doctor, who makes you feel that there is hope, that it could happen, by answering all your questions and doubts. Overall makes you realize that you are not alone, during this process, that he’s available for you to answer questions.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Walking us thru the whole process, very charming, making us, specially me very confident and secure.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
to don’t dissapointed if our first treatment doesn’t work with the most beautiful embryos, because ugly embryos make beautiful embryos
Describe your experience with your nurse at CNY Fertility Center. (Assigned nurse: Mary, Kimberly)
Mary and Kimberly are anamazing caring nurses. Both answered all questions
Describe your experience with CNY Fertility Center.
as a female patient i have no complains or concerns. My husband would like to suggest to have a better way to handle the specimen samples instead of walking back to the front desk with the white bag.
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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Verified

This patient has provided documentation of treatment at this clinic.

10
Age
41
Treated
2018
Success with this Doc
Yes
Treatment
3 IUI, IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage, Uterine Fibroids
10
He’s [Dr. Grossman] very caring, funny, empathetic and knowledgeable. Seem to genuinely want what is best for me.... Friendly & sociable doctor who is willing to work with me to succeed, is straight forward, but maintains the human element. Responds to emails & other communication. Offers professional & personal insight. Cares, is compassionate & empathetic.... The staff [CNY Fert Ctr- Latham] are great for the most part.
+ Read more
Age
41
Treated
2018
Success with this Doc
Yes
Race
Black or African-American
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
3 IUI, IVF, Donor Sperm
Diagnosis
Diminished Ovarian Reserve, Tubal Blockage, Uterine Fibroids
10
How was your experience with Michael Grossman at CNY Fertility Center?
Friendly & sociable doctor who is willing to work with me to succeed, is straight forward, but maintains the human element. Responds to emails & other communication. Offers professional & personal insight. Cares, is compassionate & empathetic.
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Relax! He’s easy to talk to.
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
He’s very caring, funny, empathetic and knowledgeable. Seem to genuinely want what is best for me.
Describe the protocols Michael Grossman used in your cycles at CNY Fertility Center and their degree of success.
Will later, we just started working together.
Describe your experience with the nursing staff.
They are very nice, but often seemed busy.
Describe your experience with CNY Fertility Center.
Great atmosphere. The staff are great for the most part. Communication, explanation of finances, changes, overall communication can improve. When policies change & asked to explain why (eg. discount for purchase of multiple IVF cycles of Fertile Guarantee program), not much in terms of a response. Great clinic, great staff & doctors, but communication could improve a little.
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
So far, about $10K
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Not yet.
What specific things went wrong at CNY Fertility Center?
  • Failed to send your chart to another clinic
10
Doctor
Michael Grossman
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
CNY Fertility Center
LATHAM
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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This patient has provided documentation of treatment at this clinic.

7
Age
27 - 29
Treated
2016 - 2018
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
7
Dr grossman is very knowledgeable in his field however i only saw him 3 times within the 2 years i have been attending cny. Wish he was more accessible ... He was very through in what the procedures would include, however everything he said seemed rehearsed. ... Doctor did not have any comments on the number of embryos to transfer thst decision was made on mine and my partners own
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Age
27 - 29
Treated
2016 - 2018
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
6 IUI, 1 IVF
Diagnosis
Unexplained
7
How was your experience with Michael Grossman at CNY Fertility Center?
He was very through in what the procedures would include, however everything he said seemed rehearsed. Understand it’s what he does everyday but it would be more of relief to know your a human not a number
What's one piece of advice would you give a prospective patient of Michael Grossman at CNY Fertility Center?
Very mono tone but smart in his field
During treatment, were you treated like a number or a human with Michael Grossman at CNY Fertility Center?
Dr grossman is very knowledgeable in his field however i only saw him 3 times within the 2 years i have been attending cny. Wish he was more accessible
Describe your experience with the nursing staff.
The nursing staff at cny are incredible. However sometimes they would not all be on the same page
Describe your experience with CNY Fertility Center.
They have a high pregnancy success rate they are very accommodating and compassionate sometimes the front desk girls let you wait for a while and not check on if the nurses knowing if you’re there the spa at cny is wonderful clean and inviting
Describe your experience with your monitoring appointments at CNY Fertility Center.
Love my ultrasound appointments i feel as the nurses are very tentative
Describe the costs associated with your care under Michael Grossman at CNY Fertility Center.
Co Pays. My insurance company compared most of the procedures
Describe Michael Grossman's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CNY Fertility Center.
Doctor did not have any comments on the number of embryos to transfer thst decision was made on mine and my partners own
What specific things went wrong at CNY Fertility Center?
  • Provided conflicting information
7
Doctor
Michael Grossman
Communication
Compassion
Explained risks
Adaptability
Frequency seen during appointments
9
Clinic
CNY Fertility Center
LATHAM
Nursing</