How was your experience with Michael Hickey at Hinsdale Center for Reproduction?
Doctor Michael Hickey is a very intelligent and sensitive doctor. He listens to you very attentively and makes a structured plan to fit your needs. He had excellent bedside manner as well. As a patient I felt like I was in good hands and looked out for. I never felt dismissed or like I was a bother, which to me was important. I wanted to be heard about my concerns, I feel I was.
What's one piece of advice would you give a prospective patient of Michael Hickey at Hinsdale Center for Reproduction?
In my personal opinion my advice would be to speak up more. If you do not want to go a certain route, voice that. Because you could agree to protocol and a plan and as time is elapsing, you’re thinking maybe that was not the plan you wanted to go. Speak up about your concerns and advocate for yourself. You have nothing to lose but someone saying no. Your doctor and care will always be your choice. Not every doctor is a perfect to each patient.
During treatment, were you treated like a number or a human with Michael Hickey at Hinsdale Center for Reproduction?
Nurses and staff treated me kind and fairly. Calm and professional environment.
Describe the protocols Michael Hickey used in your cycles at Hinsdale Center for Reproduction and their degree of success.
Without going too much in depth of my personal cycles, I can give some vague examples. Dr Hickey likes to move slowly, at least that was my case. Medications start off low and slow which I cant complain because that is a safety measure. I respected how I was monitored closely. When 2 of the IUIs had failed, Dr Hickey suggested we do a surgery so he could have eyes on what was happening inside my body. I was glad to see him investing in my case and attempting different ways of obtaining the objective.
Describe your experience with the nursing staff.
The nursing staff is excellent here. There are some that hold a special place in my heart just because they went above and beyond caring for me. Sally, you’re a gem. I still talk about you to this day. From the kind gestures on each call you had to give me not so good news, or just being extra gentle with my blood draws, you were so kind to me. I really never had any negative experiences with anyone in particular. Just a friendly piece of advice, try to be kind. Us patients know you’re human too and have bad days, but please just try to be kind.
Describe your experience with Hinsdale Center for Reproduction.
The clinic itself was clean, quiet, I suppose all that you’d want. You don’t spend too much time in there, visits are quick. Turnaround times always seemed fast paced. Bring some reading material just so when you do check in and wait for the short time, you have something to keep occupied. Be organized with your insurance, calendar for appt days, stay on top of balances owed. They are very organized and Victoria is the saint behind all the paperwork im convinced. They work like a well oiled machine there, so there isn’t too much to say.
Describe the costs associated with your care under Michael Hickey at Hinsdale Center for Reproduction.
I remember the medications were a pain. I didn’t have much help with finding affordable solutions for pricey meds. I was frantic most the time trying to order the correct medication at a discounted rate, wondering if I would receive on time. It would be nice if the clinic helped in any way to advocate with you to retrieve the correct medications needed. Medication costs were also a reason we didn’t proceed with IVF at that time.