Michael Sullivan

Buffalo Infertility and IVF Associates

Available Lines of Communication

Doctor available by emailDoctor, Nurse available by direct lineNot available by cell phone
Medical SchoolSUNY
ResidencyThomas Jefferson
FellowshipU. of Pittsburgh
Snyder
4510 Main Street
Snyder, NY 14226
(716) 839-3057
On a scale from 0-10, how likely are you to recommend Michael Sullivan to a friend?
Strongly recommend: 45%Neutral: 15%Don't recommend: 40%7.7
12 assessments
  • 45% Strongly recommend (9-10)
  • 15% Neutral (7-8)
  • 40% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
On a scale from 0-10, how likely are you to recommend Buffalo Infertility and IVF Associates to a friend?
Strongly recommend: 55%Neutral: 29%Don't recommend: 16%8.4
33 assessments
  • 55% Strongly recommend (9-10)
  • 29% Neutral (7-8)
  • 16% Don't recommend (0-6)
12 assessments
6
Age
26 - 30
Treated
2014 - 2018
Success with this Doc
No
Treatment
4 IUI, Donor Sperm
Diagnosis
Endometriosis, Male Factor, Tubal Blockage, Unexplained
6
I really liked how Dr. Sullivan went over the details in how an IUI would work... Dr. Sullivan was very nice but I felt like he was talking from a script like he would explain things to each patient this way. He was very nice but I just feel like he was very vague in explaining and giving detail in my own fertility issues...No one has called me to discuss further options at this time even after going in for a consult for IVF after the 4th failed cycle
+ Read more
Age
26 - 30
Treated
2014 - 2018
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI, Donor Sperm
Diagnosis
Endometriosis, Male Factor, Tubal Blockage, Unexplained
6
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
I really liked how Dr. Sullivan went over the details in how an IUI would work. He did explain that I had a blocked tube and that surgery was expected if the first 2 cycles were unsuccessful. I was sent to a teaching after to explain how injections would work instead of doing clomid. Dr. Sullivan had also explained about my husbands infertility issues as he was not able to produce viable sperm. I really wish he had more contact with me during each cycle and after all the failed cycles as to what I should be doing next
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
I would let them know Dr. Sullivan was very nice but I felt like he was talking from a script like he would explain things to each patient this way. He was very nice but I just feel like he was very vague in explaining and giving detail in my own fertility issues.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr. Sullivan was very nice and explained how I would be going about my treatments he explained treatments. I was really under the influence that Id be pregnant within 2-3 cycles due to him explaining I am young, in shape and have excellent egg quality. After 2 failed cycles I had surgery to remove part of my left tube that was blocked we did another 2 cycles and still nothing. No one has called me to discuss further options at this time even after going in for a consult for IVF after the 4th failed cycle. This is why I just feel like a number. I am moving onto another clinic for another opinion
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
Cycle one I was placed on a low dosage of femera not sure the exact amount I believe it was 2.5, we then did a sonogram to look at the eggs we did one IUI after it failed we did a second IUI and was placed on a little higher dosage of femera and was prescribed 250 mg ovidril. After the second cycle failing Dr. Sullivan recommended I have the surgery to have my left tube operated on. The third cycle I was placed on follistm they started me on a dose of 125 mg after my eggs were growing rapidly they lowered me down to 100 then 75 everything looked great as the nurse described. We also did 250 mg of ovidril that cycle after that cycle failed we did another round of follistm starting at 150mg and decrease again to 100 then 75, I had 4 mature eggs and they advised Id have to go on Lupron instead of ovidril because I was at high risk for overstimulating my ovaries. My hormonal level was also at great height as it was 3,574 a good amount for IVF. I was then giving estrogen medicine to help my lining also was placed on progesterone. After the 4th failed cycle we've decided to get a second opinion.
Describe your experience with the nursing staff.
Each nurse was very kind they explained what my eggs looked like and the quality of my lining, they did this each sonogram. When it came to the IUI day they went through the steps that were done and let me look at the sperm and confirmed the sperm donors number and my name several times before doing each procedure.
Describe your experience with Buffalo Infertility and IVF Associates.
The strengths were the office was always very clean and well organized. They kept names and such very private as to cross off your name when called and didn't ask for your birthday in front of other patients. When doing blood work they asked your last name and birthday to confirm it was you also asked you what cycle day you were on. As far as the clinic weaknesses there wasn't really anything I could say
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
Most of my procedures were covered under Bluecross Blue Shield I only had to pay co-pays of $10. Some sonograms were more during the time I had worked for a different company and procedures were around $50 for an IUI. For medicines I had to pay about $500 total for injections and femera. I had to pay about $700 for my surgery and since we needed a donor for sperm we paid about $5,000 total for sperm.
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility and IVF Associates.
Not applicable
What specific things went wrong at Buffalo Infertility and IVF Associates?
  • Failed to send your chart to another clinic
6
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
6
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Male Factor
10
Dr Sullivan spoke with me on a real person level and didn’t use terms that I did not understand. I did not feel as if he were rushing me through the appointment as most doctors do and he was exactly on time... no waiting in the office for 45 minutes before being called. He also made me feel relaxed and even joked around with me a little. My husband and I also had a setback on egg retrieval day that caused my husband to need TESE surgery right away and he was able to call a colleague and get us in almost immediately.
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
Yes
Race
European, Native American
Income
$100K - $199K
Occupation
Investment Banker
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
1 IVF, 1 Egg Freezing
Diagnosis
Male Factor
10
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr Sullivan spoke with me on a real person level and didn’t use terms that I did not understand. I did not feel as if he were rushing me through the appointment as most doctors do and he was exactly on time... no waiting in the office for 45 minutes before being called. He also made me feel relaxed and even joked around with me a little. My husband and I also had a setback on egg retrieval day that caused my husband to need TESE surgery right away and he was able to call a colleague and get us in almost immediately. While the results from that procedure were not what we hoped, we were super thankful for the sense of urgency he put on the situation and how well we were accommodated. He was by far the best doctor I have ever seen.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
Feel free to ask any questions to get clarification.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr. Sullivan and his office from the moment I called made me feel welcome and gave me information and let me speak directly with the doctor BEFORE I was even a patient. They made me understand the entire process and costs and were very accommodating. We had had a very difficult time at another clinic and I was searching for a place we felt comfortable with and Buffalo IVF gave me that feeling the day I called.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
I have only done 1 IVF cycle and the protocol that was used was the “antagonist method” which put me on more Gonal-F than typical (325iu). I was not sure what that even meant at the time, but I continued as directed with the Gonal-F, low dose HCG and Cetrotide. I went in for monitoring/bloodwork every other day and I ended up stimming for 9 days in total. On egg retrieval day, I had 11 eggs retrieved, 11 eggs mature and 11 eggs frozen. At the time I was upset that I did not produce as many eggs as I had hoped but I was thankful that the eggs I got were all mature. We plan on doing another full cycle this fall.
Describe your experience with the nursing staff.
The nursing staff was excellent. I chatted with them over the phone as well as on their clinic portal very regularly as I never had to wait long for a response. They also were very prompt during my stim cycle to give me results of bloodwork and my next steps for medication. I loved that I never had to worry about what the results were during my cycle because they followed up exactly when they said they would.
Describe your experience with Buffalo Infertility and IVF Associates.
Strengths: - great communication about procedure and compassion from doctors and nursing staff -prompt follow up/call backs when required -they have their own “financial coordinator” that broke down all costs for me as well as payment plans. Being 100% out of pocket this was very helpful as it decided whether or not we could proceed. Weaknesses: - I do not have very many complaints, but there were a few times that my monthly payment did not go through because of an “expired or invalid” card which was not the case so I had to call a few different departments to Get it cleared up.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
I came to this clinic in Buffalo,NY as their costs were the most reasonable that I have seen. The IVF cycle in total was $4000 and that includes embryo transfers for 1 year. They also offered a payment plan which was very helpful as well. For most people with insurance the bloodwork and ultrasounds for cycle monitoring would be covered. My husband and I were not insured at the time and all of our bloodwork, ultrasounds and TESE procedure were all out of pocket. However, the clinic let us know about these costs ahead of time so there were not any surprises.
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility and IVF Associates.
Our doctor had not mentioned specifics about our single/multiple embryo transfer. He wanted to wait until we graded the embryos to see what our best chances were. However, he did mention that because of my age (30), that typically they only recommend a single transfer. Unfortunately we did not make any embryos during our cycle due to MFI so we did not transfer any.
10
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
8
Dr Sullivan does have good bedside manor, but its not outstanding. I sometimes feel a bit overwhelmed/rushed while talking to him and think of questions later. He does however answer every single question I do have and goes over options with me. I appreciate that he also takes into account my feelings and ideas. He allows me to advocate for myself and listens to my suggestions....Dr Sullivan is personable with me and my husband and tries to take note of other things going on in our personal life and relating to us
+ Read more
Age
30 - 31
Treated
2017 - 2018
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
3 IUI, 1 IVF
Diagnosis
Male Factor, Unexplained
8
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr Sullivan does have good bedside manor, but its not outstanding. I sometimes feel a bit overwhelmed/rushed while talking to him and think of questions later. He does however answer every single question I do have and goes over options with me. I appreciate that he also takes into account my feelings and ideas. He allows me to advocate for myself and listens to my suggestions.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
listen to what he has to say but also advocate for yourself. Ask lots of questions and discuss all options
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr Sullivan is personable with me and my husband and tries to take note of other things going on in our personal life and relating to us
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
I do not have an infertility diagnosis other than MFI. I occasionally have irregular cycles so Dr Sullivan first put me on Femara to motitor and track my ovulation. We did several rounds of TI and then one IUI with Femara. We moved on to IUI with injectables. Because of my husbands poor semen analysis we decided to move to IVF quickly. I respond well to meds. We did BCP, lupron, follistim and low dose HCG for my IVF protocol. We retrieved 27 eggs, 20 mature, 16 fertilized with ICSI, 12 made it to day 3 and 5 were good quality to freeze on day 5. Due to a spike in my progesterone, my fresh transfer had been canceled and we had to freeze all. We chose to do an elective single embryo transfer due to my age (30) and the good quality of the embryos. FET protocol was BCP, lupron, estrace and PIO. Day of my frozen transfer I was told that the first embryo thawed, did not survive and they had to thaw another for transfer. My FET failed and we now have 3 blasts left. We are trying a semi natural FET with support from Femara and a trigger shot. So far I am not having response to the Femara despite the success in the past. Hoping to do a transfer in the upcoming month if we can get good lining and follicle growth
Describe your experience with Buffalo Infertility and IVF Associates.
The clinic is open 7 days a week, 365 days a year which is amazing. They have testing within their facility so I dont have to go off site to get my blood drawn. They do tend to set you up with tried and true protocols unless you specifically advocate for yourself. Its possible to get lost in the mix if you dont speak up
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
So far we have spent $5000 on medication, bloodwork, and scans. This includes insurance coverage and a high deductible for all. We spent an additional $6000 out of pocket for an IVF package that includes 2 retrievals within 1 calendar year along with frozen transfers. Also includes ICSI
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility and IVF Associates.
Dr Sullivan highly recommended eSET due to my age and the grade of my embryos. He was open to discussion on transferring 2 but we agreed to try with 1 especially for our first transfer
8
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
5
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
5
Sometimes I feel like he [Dr. Michael Sullivan] is somewhat dismissive of our concerns, like after my first injectable cycle went awry and I had to beg the nurse to let us talk to him. He seems knowledgeable but doesn't seem troubled by how chaotic and circus-like the office is.... They are so incredibly busy that the office is a circus. We have encountered everything from receiving someone else's intake forms (ours then went to her) to staff walking into the wrong exam room (twice) and long waits for scheduled time appointments. Twice we were taken over an hour late for IUI with a 36 hour trigger. Every time you call it's a different person, and the answers seem to vary from person to person. When they called for my IVF consult, the nurse asked if I was in a femera cycle (that was 3 cycles ago) and if I'd ever done insemination (5 and, um, she called me! Why didn't she know that?). We have told our main doctor our concerns/experiences, as well as another we saw, but no one seems too troubled by it. It has made the process even more stressful.
+ Read more
Age
36 - 37
Treated
2016 - 2017
Success with this Doc
No
Race
European
Income
$100K - $199K
Occupation
Lawyer
Order & Number of Docs Seen
1 Doc Seen
Treatment
5 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor
5
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
Sometimes I feel like he is somewhat dismissive of our concerns, like after my first injectable cycle went awry and I had to beg the nurse to let us talk to him. He seems knowledgeable but doesn't seem troubled by how chaotic and circus-like the office is.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
Insist on getting your questions answered, even if he seems rushed. We pay for his time, and he's making a lot of money for it.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
We are just a number. They are so incredibly busy that the office is a circus. We have encountered everything from receiving someone else's intake forms (ours then went to her) to staff walking into the wrong exam room (twice) and long waits for scheduled time appointments. Twice we were taken over an hour late for IUI with a 36 hour trigger. Every time you call it's a different person, and the answers seem to vary from person to person. When they called for my IVF consult, the nurse asked if I was in a femera cycle (that was 3 cycles ago) and if I'd ever done insemination (5 and, um, she called me! Why didn't she know that?). We have told our main doctor our concerns/experiences, as well as another we saw, but no one seems too troubled by it. It has made the process even more stressful.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
We did some rounds of oral medication and two rounds of injectables. I had a lot of trouble with the injectables, including two cycles that had residual cysts, for which I had to take birth control. All negative pregnancy tests.
Describe your experience with the nursing staff.
It's a different person every time. Some answer questions well, others do not. Some are very kind and patient, others are not. A couple are very scattered and rushed-appearing. Sometimes, you get different answers from different people to the same types of questions.
Describe your experience with Buffalo Infertility and IVF Associates.
Do your homework and have your questions ready in a list. Insist on getting things fully answered. Do not let them rush you out of the room or off the phone simply because they have chosen to take on too many patients...that's their fault, not yours. This is too important and stressful to feel like they have not given you time to feel comfortable.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
Thousands and we're not even done.
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility and IVF Associates.
They prefer to transfer as few as possible to avoid multiples.
What specific things went wrong at Buffalo Infertility and IVF Associates?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
5
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
8
Age
33 - 35
Treated
2013 - 2015
Success with this Doc
Yes
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
8
Dr. Sullivan begin with oral medication first which after a few rounds we learned was not aggressive enough. We then moved on to to injectables. It took a while for us to figure out the "perfect" way to get my ovaries to respond without over stimulating (which happened once). We did a conversion to IVF with my first child which was successful. Two years later I had success with my 2nd try of an iui!
+ Read more
Age
33 - 35
Treated
2013 - 2015
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Teacher
Order & Number of Docs Seen
1st of 2 Docs
Treatment
4 IUI, 1 IVF
Diagnosis
PCOS, Unexplained
8
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr. Sullivan is a very busy doctor. When meeting with him he always presented the facts and statistics. He was personal to a certain extent. We are greatful for our 2 miracles under his care! I felt he along with the team of doctors there worked together to help us through this difficult process.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
Always ask as many questions as you think you need to fully understand everything. You are not alone... there are many avenues of support.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
There were a few times where I felt things could have been presented in a gentler manner.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
Dr. Sullivan begin with oral medication first which after a few rounds we learned was not aggressive enough. We then moved on to to injectables. It took a while for us to figure out the "perfect" way to get my ovaries to respond without over stimulating (which happened once). We did a conversion to IVF with my first child which was successful. Two years later I had success with my 2nd try of an iui!
Describe your experience with the nursing staff.
The nursing staff is WONDERFUL!! Some nurses in particular go above and beyond to help you with anything you need. Some even calling at home just to check in!
Describe your experience with Buffalo Infertility and IVF Associates.
The office staff isn't the friendliest which I feel they are the first people you meet when going there. The office is aesthetically pleasing as they have upgraded in the last few years. There are several doctors so you can always get another opinion if you are not satisfied. The nurses (most of them) are amazing and will be the ones to help you through all the tough appointments.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
We were required to pay co-pays for most meds.. ivf was not covered under our insurance so we had to pay out of pocket for that procedure when a last minute conversion from iui had to be done
What specific things went wrong at Buffalo Infertility and IVF Associates?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
8
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
27 - 30
Treated
2015 - 2018
Success with this Doc
Yes
Treatment
7 IUI, 2 IVF
Diagnosis
Unexplained
10
Our first IVF [with Dr. Michael Sullivan] was stimulated with low dose hcg, Lupron, and follistim and half the retrieves eggs were fertilized through icsi and half naturally. Small changes were included in our secon cycle including changing from vaginal to IM progesterone, and using only natural fertilization. Our second IVF resulted in our current pregnancy...He seemed very passionate about helping us reach our goal and was able to relate with personal experiences.
+ Read more
Age
27 - 30
Treated
2015 - 2018
Success with this Doc
Yes
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
7 IUI, 2 IVF
Diagnosis
Unexplained
10
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
He was very knowledgeable and listened to all my concerns. He was able to help me build my care and would listen to any suggestions I had and would have evidenced based information to help make decisions reguarding my care.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
I appreciated the less is more approach. We are gratefully that we built our cycles around what we learned from previous cycles and that the least intense protocol needed was used.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
He seemed very passionate about helping us reach our goal and was able to relate with personal experiences.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
Our first IVF was stimulated with low dose hcg, Lupron, and follistim and half the retrieves eggs were fertilized through icsi and half naturally. Small changes were included in our secon cycle including changing from vaginal to IM progesterone, and using only natural fertilization. Our second IVF resulted in our current pregnancy.
Describe your experience with the nursing staff.
I felt like the whole office was in our corner!!
Describe your experience with Buffalo Infertility and IVF Associates.
Scheduling was never a problem for me even with a very variable work schedule. They always worked with me. Blood work must be done before 9am for same day results. They are always available and after hours phone calls were handled by an answering service and the doctors would always call back.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
IVF is $4000 for first cycle $3500 for second and $3000 for any more cycles that are needed
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility and IVF Associates.
They were comfortable transferring a maximum of 2 embryos in my IVF cycles.
10
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
4
Age
34
Treated
2017
Success with this Doc
No
Treatment
1 IVF
Diagnosis
Male Factor
4
He [Dr. Sullivan] was the doctor that we saw first and made it sound like we would have no problem achieving pregnancy. He did not do our retrieval or transfer, or see me during the ivf cycle. He was only writing orders for meds, then after transfer when the baby wasn't developing he was involved....Birth control pills for 3 weeks, followed by Lupron then stimulating meds, Lupron and hcg. I had a good amh and produced many eggs.
+ Read more
Age
34
Treated
2017
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
1 IVF
Diagnosis
Male Factor
4
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
He was the doctor that we saw first and made it sound like we would have no problem achieving pregnancy. He did not do our retrieval or transfer, or see me during the ivf cycle. He was only writing orders for meds, then after transfer when the baby wasn't developing he was involved.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
Make sure you do your own research and ask every question you can think of, the doctors don't tell you how much could go wrong.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
Birth control pills for 3 weeks, followed by Lupron then stimulating meds, Lupron and hcg. I had a good amh and produced many eggs.
Describe your experience with the nursing staff.
Nurse calling with results of beta tests and making it sound like I could die overnight. Giving these results while I'm at work, and not telling me my numbers actually doubled.
Describe your experience with Buffalo Infertility and IVF Associates.
Having better communication and organization. I would constantly call, leave messages and get a return call from the wrong nursing department. And whatever questions I had would have to wait until the next day again.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
$4000 for one ivf retrieval $600 to freeze husband's biopsied sperm $50 to thaw that sperm $350 for genetic blood work Monitoring blood work and ultrasounds were covered by my insurance
What specific things went wrong at Buffalo Infertility and IVF Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Provided conflicting information
  • Failed to convey critical information
4
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
6
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
?
Treatment
7 IUI
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids, Unexplained
10
Dr. Sullivan is a fast talker, but he takes the time to answer all of your questions. He doesn't sugar coat things, which I liked knowing what we were up against. He has always been kind and understanding to me.... Dr. Sullivan is very caring and compassionate. I feel that he know me as a person, not as a number. He has called me personally several times during our treatment, include once when he was on vacation, to go over test results. I feel he is 100% there for his patients.
+ Read more
Age
37 - 38
Treated
2016 - 2017
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
7 IUI
Diagnosis
Diminished Ovarian Reserve, Uterine Fibroids, Unexplained
10
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr. Sullivan is a fast talker, but he takes the time to answer all of your questions. He doesn't sugar coat things, which I liked knowing what we were up against. He has always been kind and understanding to me.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
That he jumps right in and throws a lot of information at you. Don't be afraid to stop him as ask questions.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr. Sullivan is very caring and compassionate. I feel that he know me as a person, not as a number. He has called me personally several times during our treatment, include once when he was on vacation, to go over test results. I feel he is 100% there for his patients.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
We started with blood work and a "dye" test, decided to start with IUI's and now are moving onto IVF
Describe your experience with the nursing staff.
The nursing staff at Buffalo IVF is amazing. They are all kind and caring. You see the nurses a lot and they know your case so well. The cry with you, cheer you on, pray for you, and take the time to just talk.
Describe your experience with Buffalo Infertility and IVF Associates.
There is a wait to get a consult with Buffalo IVF. But it is worth it once you are there. Everyone is very kind, caring, and professional
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
My insurance covered everything except IVF. They offer a payment plan
10
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
6
Age
26 - 29
Treated
2013 - 2016
Success with this Doc
No
Treatment
9 IUI, 2 IVF
Diagnosis
Male Factor, Unexplained
6
Dr Sullivan was very compassionate when we weren’t able to get pregnant. I do not feel that he really tried to find an answer for our infertility though... 3 iui with femara. 3 IUI with femara and ovidrel. 3 IUI with bravelle and ovidrelle. 2 full rounds of IVF with the same protocol- used bravelle. First one we got about 12 eggs, 2 were transferred on day 3, none to freeze, negative beta . Second we got about 17 eggs, 2 were transfered on day 5, 1 to freeze, negative beta for fresh, positive beta for FET- miscarriage at 6 weeks.
+ Read more
Age
26 - 29
Treated
2013 - 2016
Success with this Doc
No
Race
European
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 3 Docs
Treatment
9 IUI, 2 IVF
Diagnosis
Male Factor, Unexplained
6
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr Sullivan was very compassionate when we weren’t able to get pregnant. I do not feel that he really tried to find an answer for our infertility though. I feel like we had a false sense of hope and he always said the procedures should work.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
Advocate for yourself.
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
He was very kind
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
3 iui with femara. 3 IUI with femara and ovidrel. 3 IUI with bravelle and ovidrelle. 2 full rounds of IVF with the same protocol- used bravelle. First one we got about 12 eggs, 2 were transferred on day 3, none to freeze, negative beta . Second we got about 17 eggs, 2 were transfered on day 5, 1 to freeze, negative beta for fresh, positive beta for FET- miscarriage at 6 weeks.
Describe your experience with the nursing staff.
They were all very kind. Never had an issue with any of them.
Describe your experience with Buffalo Infertility and IVF Associates.
They were open every day of the year- even weekends and holidays. They have a lab right there but sometimes you would wait an hour for lab work. Staff was all very nice. They do retrieval’s and transfers right there too.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
$3500 per round of IVF not including monitoring. Exact prices are on their website.
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility and IVF Associates.
Dr Sullivan allowed us to decide if we wanted one or two embryos transferred.
What specific things went wrong at Buffalo Infertility and IVF Associates?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Provided conflicting information
6
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
32 - 35
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
2 Fertility Medications
Diagnosis
Other
10
He [Dr. Michael Sullivan] took the time to get to know us. Not only did he make the process as easy as possible he also helped as an advocate to get the insurance company to cover our treatments when they tried to deny us coverage...Not only did he have a good bedside manner, but he was an advocate for all of his patients...I had injections to stimulate egg growth and release. They worked to find the right levels and never overstimulated me. I went in for blood work each day and internal scans every other to make sure things were progressing right.
+ Read more
Age
32 - 35
Treated
2013 - 2016
Success with this Doc
Yes
Race
Other
Income
$100K - $199K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 Fertility Medications
Diagnosis
Other
10
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
Mike took the time to get to know us as a couple. He was our doctor for both of our pregnancies and I wouldn’t have gone to anyone else. Not only did he have a good bedside manner, but he was an advocate for all of his patients. He even helped us fight the insurance company when they were refusing to pay for some of my treatments.
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
None
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
He took the time to get to know us. Not only did he make the process as easy as possible he also helped as an advocate to get the insurance company to cover our treatments when they tried to deny us coverage.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
I had injections to stimulate egg growth and release. They worked to find the right levels and never overstimulated me. I went in for blood work each day and internal scans every other to make sure things were progressing right.
Describe your experience with the nursing staff.
They were always very kind and sensitive to your situation. Everything and every procedure was always explained well.
Describe your experience with Buffalo Infertility and IVF Associates.
The clinic was going through a much needed renovation when I completed my treatment. Everything was always clean and well taken care of. Communication was strong. Getting in and out of the office was easy. They were also helpful with payment options.
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
I don’t remeber
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility and IVF Associates.
None
10
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
4
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
?
Treatment
8 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Unexplained
4
Dr Sullivan kind of rushes through consultations he is a very nice man but just seems very busy... I feel as tho[ugh] I have had to take charge of my treatments by asking for the next steps, instead of him suggesting we move onto more aggressive treatments.
+ Read more
Age
34 - 35
Treated
2014 - 2015
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
2nd of 2 Docs
Treatment
8 IUI
Diagnosis
Diminished Ovarian Reserve, Male Factor, Poor Egg Quality, Unexplained
4
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
Dr Sullivan came highly regarded by friends and past patients. I feel as tho I have had to take charge of my treatments by asking for the next steps instead of him suggesting we move onto more aggressive treatments, infertility is a tough struggle and it makes you very sensitive, you want to feel like you're the doctors biggest priority it is not always the case with him although I do feel like he is great at what he does and I have seen his methods working we have yet to achieve a pregnancy after over a year of treatments and are now moving on to Ivf
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
Go into his office prepared with questions, he talks fast and throws a lot of information at you at once
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
While the nursing staff treats you wonderfully at this office, which I feel is more important because they're the ones dealing with you, dr Sullivan kind of rushes through consultations he is a very nice man but just seems very busy
Describe your experience with your nurse at Buffalo Infertility and IVF Associates. (Assigned nurse: Many different nurses)
I saw just about every nurse in the office and loved almost every single one, some more than others, some less but I feel like they are all great there and very compassionate and wonderful
What specific things went wrong at Buffalo Infertility and IVF Associates?
  • Failed to call in prescriptions to pharmacy
4
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
7
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
10
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
Yes
Treatment
6 IUI, 1 IVF
Diagnosis
Male Factor
10
The one on one meetings that we had were very informative. When we had to go for IVF the details in our plan were fully explained and Dr Sullivan was as determined as we were to help our dreams come true...We had a unique plan set up just for us and were kept apprised if the situation....I didn’t discuss the soecifica with him. I trusted his protocol whole heartedly....He is a miracle worker. Trust in his plan
+ Read more
Age
38 - 39
Treated
2016 - 2017
Success with this Doc
Yes
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1st of 3 Docs
Treatment
6 IUI, 1 IVF
Diagnosis
Male Factor
10
How was your experience with Michael Sullivan at Buffalo Infertility and IVF Associates?
The one on one meetings that we had were very informative. When we had to go for IVF the details in our plan were fully explained and Dr Sullivan was as determined as we were to help our dreams come true
What's one piece of advice would you give a prospective patient of Michael Sullivan at Buffalo Infertility and IVF Associates?
He is a miracle worker. Trust in his plan
During treatment, were you treated like a number or a human with Michael Sullivan at Buffalo Infertility and IVF Associates?
We had a unique plan set up just for us and were kept apprised if the situation.
Describe the protocols Michael Sullivan used in your cycles at Buffalo Infertility and IVF Associates and their degree of success.
I didn’t discuss the soecifica with him. I trusted his protocol whole heartedly.
Describe your experience with the nursing staff.
It was bittersweet to leave the clinic. I created a bond with a few of the staff and I was so greatful for them
Describe your experience with Buffalo Infertility and IVF Associates.
They are an efficient office. Very respectful of your time to get in and out. They are understanding of what you are going through and treat you accordingly. I love that they have a blood lab right there to help ease the process.
Describe your experience with your monitoring appointments at Buffalo Infertility and IVF Associates.
Very efficient. Timed perfectly so you were in and out
Describe the costs associated with your care under Michael Sullivan at Buffalo Infertility and IVF Associates.
Don’t remember exact numbers
Describe Michael Sullivan's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Buffalo Infertility and IVF Associates.
He suggested that 2 be our magic number. One may not be effective and 3 may result in multiples.
10
Doctor
Michael Sullivan
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Buffalo Infertility and IVF Associates
Snyder
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
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