Rated 9.7
Strongly recommend: 94%Neutral: 6%9.7
94% strongly recommend
22 reviews
Humanity
9.7
9.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.2
9.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
9
9
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Loma Linda U.
Residency
Loma Linda U.
Fellowship
UCSF

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Michele Evans works at

Pacific Fertility Center Los Angeles
Rated 8.7
Strongly recommend: 80%Neutral: 4%Don't recommend: 16%8.7

Explore Clinic
Westwood
10921 Wilshire Blvd
Los Angeles, CA 90024
Encino (closed)
16055 Ventura Blvd
Encino, CA 91436
Glendale
1808 Verdugo Blvd
Glendale, CA 91208
Bakersfield (closed)
2031 17th St
Bakersfield, CA 93301
Show 2 more

22 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
9
NPS
9
Age 32 - 33
Ashkenazi Jewish
Latinx
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Evans was very kind, respectful and heard our requests. We came to her not knowing anything about the journey and while it has taken us some time to finally get things moving, we are excited that we have Dr. Evans as our doctor...she made us feel heard and understood...She only transfers one embryo...Go in with an open mind and lots of questions. Dr Evans is not a stranger to all the "what ifs" and it helps to just ask whatever it is you're thinking.
Glendale [Pacific Fertility Center LA] is not totally accessible to the southbay/ long beach area. Would love to see another clinic either mid-city, or down in Long Beach area. Strengths- they clearly have been successful in helping people start families. Weaknesses- communication, pricing, and accessibility. Need more weekend hours for sperm collection and appointments.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans was very kind, respectful and heard our requests. We came to her not knowing anything about the journey and while it has taken us some time to finally get things moving, we are excited that we have Dr. Evans as our doctor.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Go in with an open mind and lots of questions. Dr Evans is not a stranger to all the "what ifs" and it helps to just ask whatever it is you're thinking.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans was very thorough, and she made us feel heard and understood.
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Ana Ramirez)
Communication could use some work. Overall ok, but patient has to prompt for answers and questions.
Describe your experience with Pacific Fertility Center Los Angeles.
Glendale is not totally accessible to the southbay/ long beach area. Would love to see another clinic either mid-city, or down in Long Beach area. Strengths- they clearly have been successful in helping people start families. Weaknesses- communication, pricing, and accessibility. Need more weekend hours for sperm collection and appointments.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
Consultation, blood work and genetic testing were covered under my PPO insurance. My partner had kaiser and we got billed an insane bill for in house bloodwork that we could have taken the orders to Kaiser for at less cost. Sperm collection and testing seemed reasonable, but all of it is expensive given that insurance does not cover most fertility related tests or procedures.
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
She only transfers one embryo.
What specific things went wrong at Pacific Fertility Center Los Angeles?
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Pacific Fertility Center Los Angeles.
We utilized a known donor and there were many complications with having him access the clinic for donations. Also, we have had to prompt for test results, prompt for next steps, and prompt and inquire about our donors results, donation, appointments, bills, etc.
9
Doctor
Michele Evans
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ Care
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
LGBTQ Care
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 30 - 32
2 IVF
European
Income $100K - $199K
2nd of 2 Docs
4 IUI With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
Dr Evans is super thorough and information based. We never left feeling confused about next steps or procedures or medication. If you have a question she will answer you in an email. When we were particularly stressed about a result, she took the time to call us and explain how it was not as bad as we were making it out to be. Also, we got results with Dr Evans, she is extensive in her testing and making sure your treatment accurately follows your personal diagnosis...
The way the office [Pacific Fertility Center Los Angeles] has set up communication is very personal. We had the same receptionist for appointments, same finance person for money questions and the same case manager we talked to every single time we had medical questions. That combined with Dr Evans always emailing us in response left us feeling like we had a whole team behind us. We also are a queer couple and our charts were linked from our very first visit so we never had to explain that over and over and she understood the unique challenges we faced.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans is super thorough and information based. We never left feeling confused about next steps or procedures or medication. If you have a question she will answer you in an email. When we were particularly stressed about a result, she took the time to call us and explain how it was not as bad as we were making it out to be. Also, we got results with Dr Evans, she is extensive in her testing and making sure your treatment accurately follows your personal diagnosis. She was a breath of fresh air in a very stressful personal time in our life as fertility can be. If you like a science based approach with a good bedside manner Dr. Evans is for you.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Ask the questions you are afraid to! This clinic will answer them and not think you are crazy for asking.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
The way the office has set up communication is very personal. We had the same receptionist for appointments, same finance person for money questions and the same case manager we talked to every single time we had medical questions. That combined with Dr Evans always emailing us in response left us feeling like we had a whole team behind us. We also are a queer couple and our charts were linked from our very first visit so we never had to explain that over and over and she understood the unique challenges we faced. She was always super thorough with her responses to questions and we always felt like we had someone in our corner.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
Two egg retrievals to make embryos using icsi. Drugs used. menapur, follistim and ganerelix. Lupron or HCG trigger. Embryos were PGTA tested Transfer for wife estrogen pills, vaginal progesterone suppositories, Progesterone intramuscular injection. Both me and my wife have adverse effects to birth control and she adjusted our egg retrieval protocol accordingly to not use birth control.
How competent was Michele Evans at LGBTQ care?
If I could give better than A++ I would. She respectfully asked for pronouns and gender identity and never ever mistook one of us seeking treatment as a straight person. This had happened multiple times at another clinic. The default can be to ask someone "your husband" if you present as a woman. Our charts were also linked from the moment we started treatment with her. She understood that this was an endeavor for us to make a child together. She remembered our unique circumstances and LGBTQ identities and respected them.
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Ana )
very thorough and explained all injections several times and provided calendars and always responsive to emails.
Describe your experience with Pacific Fertility Center Los Angeles.
Strengths: Lgbt friendly, organized, responsive, science based but takes whole patient into account (mental health etc), easy scheduling, personalized care. Weakness: only thing we can think of is if you cant travel, you have to go to westwood for retrievals and transfers. This was not an issue for us but something to note
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
$35 two retrievals and one transfer, genetic testing, icsi. Offered us discount on multiple retrievals since we were two women. Also got a 20% discount by using carrot card.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 37 - 38
3 IUI
1 IVF
1 Embryo Freezing
Endometriosis
Poor Egg Quality
Uterine Fibroids
East Asian
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
When you have an appointment, [Dr. Evans] sees you 100% of the time. Every ultrasound is with her, not a nurse or PA. She knows you on a personal level and explains things in a very clear manner...She is optimistic in her tone but never gives false hope...it seems when it's not so great news the doctor will always call you to really talk through why something happened and a game plan.
I don't think this clinic [Pacific Fertility Center Los Angeles] could get any better. The whole staff is wonderful. The doctor is lovely and knows what she's doing. Everything is run like a well oiled machine. Just GO HERE! The only slight hiccup I had was sometimes I would get billed for something many months after the fact but this is a minor critique....
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans explains things in a very clear manner. She also is very even keeled. She is optimistic in her tone but never gives false hope. I also appreciated (and i've noticed this because In the journey I have gotten both good and bad news) is it seems when it's not so great news the doctor will always call you to really talk through why something happened and a game plan. When it's good news, the nurse will call you. I like that the doctor always gives her time on the phone when it might not be great news. I also liked that Dr Evans is technical and explains a lot of the process, but also does not bog you down with unneccessary details to avoid overwhelming. For instance, after PGS testing, I knew which embryos were euploids but she didn't tell me grading because I guess after genetic testing grading doesnt matter as much. She gives you just enough to stay hopeful and informed. I had an egg retrieval that didn't go as great as we hoped. She retrieved a ton of mature eggs (23) and they matured to 15 blasts but my egg quality was terrible and I ended up with 1 euploid. She really steered me to the best possible outcome and I am now pregnant with my one euploid. She recommended an ERA to give it the best shot, and after discovering endo put me on a 2 month Lupron depot. My first and only embryo took and I am not 9 weeks. I pray this baby sticks but I credit the success so far to Dr evans steady steering of the ship and right recommendations along the way.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
You might have to wait a few weeks for a consultation but she is worth the wait. She has a steady hand and you absolutely want her guiding you on this journey.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans and her staff are all incredible. When you have an appointment, she sees you 100% of the time. Every ultrasound is with her, not a nurse or PA. She knows you on a personal level and explains things in a very clear manner. I had a different IVF doctor with an office ran like a factory (due to his treatment of a certain kardashian sister(s)), after 2 visits of being treated like a farm animal, I had a consult with Dr Evans and never looked back. Not just her, but my nurse practitioner Ana was incredible and the insurance approval person Oyira was wonderful as well. The staff truly cares about the patients and are responsive and kind. They are also there for you and your questions. The office also never had more than a 5 minute wait. They don't overbook their patients. You may have to wait for a consultation but I am so glad I waited a few weeks to do it. There is a wait because she's not overextending herself like many IVF doctors in LA, she is dedicating appropriate time to each patient.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
I was on Gonal, Menopur, and Omnitrope for stims. We got 23 eggs retrieved, 15 blasts, whittled down to 1 Euploid and 1 Low level mosaic. We then did an ERA, 2 month Lupron depot prepping with Steroids, Crinone inserts, PIO shots, and estrogen pills.
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Ana Ramirez)
Obsessed with Ana. She was responsive, kind, knew her stuff and gave clear and concise directions for the meds. I have emailed her about everything under the sun and she is always patient with me and very responsive in a timely matter. I credit her as much as Dr Evans for helping me make this baby as she made a stressful journey very low stress.
Describe your experience with Pacific Fertility Center Los Angeles.
I don't think this clinic could get any better. The whole staff is wonderful. The doctor is lovely and knows what she's doing. Everything is run like a well oiled machine. Just GO HERE! The only slight hiccup I had was sometimes I would get billed for something many months after the fact but this is a minor critique.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
My insurance covers IVF but I still paid $11K out of pocket for PGS testing, medicine copays, assisted hatching and some other extras.
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
She recommended 1 embryo transfer with euploid.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2019, Unknown Success
NPS
10
NPS
10
Age 26 - 35
Male Factor
PCOS
Latinx
Income $50K - $99K
Entrepreneur
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My PCOS diagnosis results in many polyps and Dr Evans has always scheduled hysteroscopies and has always made sure she sees me for both pre and post op. ... Dr. Evans has always come in to see me and explains everything in detail whether it be what she will be proceeding with in the room or explaining how treatment will proceed per appointment. Dr Evans has always come in calmly and never felt rushed.
I have been at this clinic [Pacific Fert Ctr LA] for less than a year. I have yet to have any problem with booking appointments ... The [nursing] staff has always been super friendly and willing to give me their time when I need clarification with medication or follow ups ... Everytime I come into the clinic I am greeted with a smile and all nurses know my name and why I’m there.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans has always come in to see me and explains everything in detail whether it be what she will be proceeding with in the room or explaining how treatment will proceed per appointment. Dr Evans has always come in calmly and never felt rushed. Even when medicated cycles have failed she has been met me with positivity and new options. She has allowed us to start from zero under her care. She hasn’t skipped steps simply because others have already tried. She has explained how she feels regarding our potential results and has remained honest yet very considerate through the process.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Always ask questions, don’t hold back
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Everytime I come into the clinic I am greeted with a smile and all nurses know my name and why I’m there.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
My PCOS diagnosis results in many polyps and Dr Evans has always scheduled hysteroscopies and has always made sure she sees me for both pre and post op. Her staff will call to check in and schedule next appointment for what comes next for treatment. Starting from zero we have now done one cycle of clomid which she monitored throughout. After it failed she immediately had a new plan in which she wants to see if my body will give itself a chance. She then prescribed Provera to start fresh with a round of Letrozole. She will then monitor again to see if my body responds if at all.
Describe your experience with the nursing staff at Pacific Fertility Center Los Angeles.
The staff has always been super friendly and willing to give me their time when I need clarification with medication or follow ups
Describe your experience with Pacific Fertility Center Los Angeles.
I have been at this clinic for less than a year. I have yet to have any problem with booking appointments or seeing Dr.Evans. I think the only downfall is that most appointments have to be first thing in the morning which forces traffic hours but well worth it
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
So far all my medical care has been covered by my insurance as it’s been considered, preventative and diagnosis care
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
Dr. Evans has explained that once we are ready to transfer (3embryosRemaining) she will determine the amount of embryos to transfer once she has thawed and checked their quality. Since the embryos were retrieved by our previous RE this is the way she will decide quality and amount of embryos to be transferred to what can potentially be our last FET transfer
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 38
Unexplained
Latinx
Income $50K - $99K
Professor
1st of 3 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I did not do a retrieval with Dr. Evans because I brought my frozen embryos to her clinic, so I can only assess her treatment for a frozen embryo transfer cycle and an ERA cycle. ... Dr. Evans came up with a plan and we proceeded to do an ERA cycle and added a biopsy to test for endometriosis and endometritis. The biopsies came back normal and the ERA showed I needed just 4 more hours of progesterone.
PFCLA Glendale is the satellite office for PFCLA in Westwood so the only downside (if you dont live near Westwood) is you have to go to the Westwood office for transfers and retrievals. ... They promptly return phone calls and emails about any/all concerns and I never feel rushed with them at the clinic. ... However, these are not frequent visits so it is 100% worth enduring the traffic! The Glendale office is small, clean, quiet, and very lovely. It's very convenient location to folks in the northeast/downtown area of LA.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
We switched clinics and chose Dr. Evans based on her stellar reviews from other patients. After our first consultation, my husband and I agreed that she was the most compassionate and professional RE we had seen. She was incredibly smart and up to date with the research in her field and she never treated us as just another number (our experience with our first clinic). She took the time to review our case, make adjustments to our protocol, and in addition, she was flexible when I asked to add certain drugs, etc to our protocol. She informed us of all risks, outcomes, percentages, etc and never sugar coated the information in a way that made false promises, however, she has *always* been hopeful and optimistic for us (after having two failed FETs with PGS embryos at our first clinic). Furthermore, she is incredibly attentive and responds to all questions via email in a very prompt manner, which is not my experience with our first RE. It is obvious she truly cares for her patients and their wellbeing, and we are so so happy to have made the switch to Dr. Evans and her clinic.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Don't be afraid to ask her any and all questions about your treatment. She breaks down all the information in a palatable way and will be upfront about your case while also being very supportive. If you need an RE who provides personalized care AND excellent professional medical treatment, she is the RE for you.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans and her staff and incredibly professional and provide personalized, attentive care with me and her other patients. She takes the time to answer all of my questions, concerns and does not sugar coat anything but rather provides information in a professional yet caring, supportive manner. I have seen 4 REs and she is by far the most incredible one. She has a perfect blend of professionalism and expertise in her field with personalized care and human quality.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
I did not do a retrieval with Dr. Evans because I brought my frozen embryos to her clinic, so I can only assess her treatment for a frozen embryo transfer cycle and an ERA cycle. After 2 failed FETs with PGS normal embryos at our first clinic, we felt frustrated and needed a better RE who would examine our case carefully. Dr. Evans came up with a plan and we proceeded to do an ERA cycle and added a biopsy to test for endometriosis and endometritis. The biopsies came back normal and the ERA showed I needed just 4 more hours of progesterone. We then prepared for our first FET cycle with Dr. Evans (third one overall) and she decided to change our protocol a bit to address any potential immune or blood clotting issues. She added dexamethasone, lovenox, and claritin/pepcid on top of daily estrogen pills. She also timed my transfer *perfectly* to 124 hours, which is where I tested receptive based on the ERA results. I am happy to report that I am pregnant from the first FET with Dr. Evans! I truly believe that she made all the difference in our ability to get pregnant. We know we still have to pass a few tests but this is a huge milestone for us and our very first positive pregnancy. I am convinced Dr. Evans was the reason why I am pregnant my first FET with her (and 3rd FET overall)!! :)
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Amada Hernandez)
Amada and the other members of the staff are all kind, compassionate, knowledgeable and friendly. They promptly return phone calls and emails about any/all concerns and I never feel rushed with them at the clinic.
Describe your experience with Pacific Fertility Center Los Angeles.
PFCLA Glendale is the satellite office for PFCLA in Westwood so the only downside (if you dont live near Westwood) is you have to go to the Westwood office for transfers and retrievals. However, these are not frequent visits so it is 100% worth enduring the traffic! The Glendale office is small, clean, quiet, and very lovely. It's very convenient location to folks in the northeast/downtown area of LA.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
Dr. Evans' costs were comparable to other fertility clinics in the area. Luckily we receive a discount as Kaiser patients so it saves us some money.
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
Dr. Evans was against transferring 2 PGS embryos, and thank goodness we listened to her. After 2 failed FETS at our previous clinic, we wanted to increase our pregnancy odds by transferring 2 pgs embryos. Dr. Evans cautioned against this and gave us all the statistics of high risk pregnancy that twins can pose. Thank goodness we followed her recommendations because we ended up pregnant with one pgs embryo! :)
What specific things went wrong at Pacific Fertility Center Los Angeles?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Pacific Fertility Center Los Angeles.
There was just one minor incident with my progesterone instructions - Dr. Evans and the nurses mixed up the appropriate dosage for progesterone during my ERA cycle but it was not a major mix up and I was still able to continue my ERA cycle. It was only one minor incident and thankfully it did not affect our treatment! It was a human error!
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 36 - 38
1 IVF
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Evans connected with us like individuals with our own journey. We had recurrent miscarriages before becoming her patient and she expressed compassion and sympathy for all we’d been through. She suggested screenings and tests to figure out more about our history and gave us advice based on research. She is the perfect blend or heart and brains. I trust her completely and know she has our best interest at heart.
[Pacific Fert Ctr ] Strengths: Dr Evans! The offer a payment plan if needed. Weaknesses: the clinic for actual procedures (egg retreivals and embryo transfers) is on the west side of LA, so it’s not conveniently located in relation to her Glendale office....Dr Evans nursing staff was very kind and compassionate....First IVF cycle $7800 Second and third IVF cycles $4200 PGS total $4000 First Embryo transfer $2800
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Michele Evans is a smart, experienced, knowledgeable doctor who has compassion and care for her patients. She has been honest with us throughout our treatment and truly wants the best for us. At times she has had to deliver bad news, but she did it with care and compassion. I feel like she is direct and clear without being blunt or hurtful. I see her for every visit and she is accessible by email. I always hear back from her within the same day, even on weekends. If I need anything I know she will be available to me.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Trust Dr Evans and know that she will treat you like an individual and not a number. Even if you are a “tough case” she will always try to help if she can.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans connected with us like individuals with our own journey. We had recurrent miscarriages before becoming her patient and she expressed compassion and sympathy for all we’d been through. She suggested screenings and tests to figure out more about our history and gave us advice based on research. She is the perfect blend or heart and brains. I trust her completely and know she has our best interest at heart.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
Dr Evans did IVF with PGS with us. We have a history of recurrent pregnancy loss due to chromosomal abnormalities in the babies, so we did PGS to make sure we were transferring a normal embryo. For the egg stimulation we used menupur and follistim. During the transfer phase we used progesterone injections and estrogen pills.
Describe your experience with the nursing staff at Pacific Fertility Center Los Angeles.
Dr Evans nursing staff was very kind and compassionate.
Describe your experience with Pacific Fertility Center Los Angeles.
Strengths: Dr Evans! The offer a payment plan if needed. Weaknesses: the clinic for actual procedures (egg retreivals and embryo transfers) is on the west side of LA, so it’s not conveniently located in relation to her Glendale office.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
First IVF cycle $7800 Second and third IVF cycles $4200 PGS total $4000 First Embryo transfer $2800
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
She recommended single embryo transfer to reduce risks involved with pregnancies of multiples. If the embryo quality was lower she was open to transferring two embryos to increase the chances of pregnancy.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Unsuccessful
NPS
9
NPS
6
Age 29 - 30
3 IVF
Male Factor
Poor Egg Quality
Unexplained
European
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Doesn't Recommend
Unsuccessful
Dr. Evans was very kind and knowledgeable. She was always the one who did my procedures and tests, and explained my progress. Unfortunately, our treatment was not as easy as originally anticipated, so we felt we needed to try another practice to help us try different strategies.... [Protocols] IVF with ICSI, always does PGS testing, only does FETs.... I liked Dr Evans and trusted her, but how busy she was and how the staff needed us to manage them just took a toll on me after a few cycles.
The offices [Pacific Fertility Ctr] and equipment were very nice. Make sure to always check when you are charged because I was overcharged for services my bundled payment plan already covered and I had to have them correct it numerous times.... I received information about cycle results over email instead of over the phone, even when I specifically asked for phone calls. I felt like I had to manage tests and plans to keep the process moving or else they would’ve forgotten to check and our cycles would get pushed back
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans was very kind and knowledgeable. She was always the one who did my procedures and tests, and explained my progress. Unfortunately, our treatment was not as easy as originally anticipated, so we felt we needed to try another practice to help us try different strategies.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Make sure to keep track of your medicine, payments, test results, appointments, and next steps.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
IVF with ICSI, always does PGS testing, only does FETs.
Describe your experience with the nursing staff at Pacific Fertility Center Los Angeles.
I felt like I was bothering them with my questions. I had to follow up to get my questions answered and make sure that my tests were moving along so that the calendar for IVF didn’t get pushed back.
Describe your experience with Pacific Fertility Center Los Angeles.
The offices and equipment were very nice. Make sure to always check when you are charged because I was overcharged for services my bundled payment plan already covered and I had to have them correct it numerous times.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
We used Winfertility, a bundled payment plan
What specific things went wrong at Pacific Fertility Center Los Angeles?
  • Failed to call with results
Describe the specific things that went wrong at Pacific Fertility Center Los Angeles.
I received information about cycle results over email instead of over the phone, even when I specifically asked for phone calls. I felt like I had to manage tests and plans to keep the process moving or else they would’ve forgotten to check and our cycles would get pushed back (it happened towards the beginning of working with the clinic.) We were also informed too late that tests needed to be repeated before a cycle could begin (because the staff “didn’t know” we were doing another cycle, even though that was the plan with Dr Evans), which also would’ve also pushed back our cycle another month (even though we were waiting the previous month for other test results, we were never informed that we needed to repeat tests to move forward with the next cycle). It was frustrating to feel like I was hounding them for results and making sure there was nothing else we needed to do so our planned cycle wouldn’t get pushed back. I liked Dr Evans and trusted her, but how busy she was and how the staff needed us to manage them just took a toll on me after a few cycles.
9
Doctor
Michele Evans
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
6
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015 - 2018, Successful
NPS
10
NPS
10
Age 39 - 42
1 IVF
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
PGS testing and then embryo transfer [with Dr. Evans]...We had two normal embryos. We implanted one in 2015 which resulted in a healthy baby girl and then another one in 2017 which resulted in a healthy baby boy in 2018... Visiting her office is a very pleasant experience along with the way she treats you. You can tell she loves what she does and cares...is very measured in her delivery when explaining the process of IVF and sets realistic expectations. She is warm and optimistic and answers all of your questions thoroughly. She explained the risks as well as the unknown factors that may result from egg retrieval to the chances of live birth.
I am unsure of the exact amount [costs at Pacific Fertility Center LA] but it was in line with other doctors we met with...Dr Evans recommended one embryo at a time...The egg retrieval and embryo transfer took place in Westwood. That office is very busy but the visits to her office in Glendale were wonderful. The office in Westwood is beautiful and very clean with an attentive staff...The office is cozy and her personality is very warm and supportive. The office is calming and she is the only doctor in the Glendale office. Visiting her office is a very pleasant experience along with the way she treats you. You can tell she loves what she does and cares.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans is very measured in her delivery when explaining the process of IVF and sets realistic expectations. She is warm and optimistic and answers all of your questions thoroughly. She explained the risks as well as the unknown factors that may result from egg retrieval to the chances of live birth.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
If you want to attempt the long, often difficult journey of IFV and not be treated like a number then Michelle Evans is the doctor for you. You really get a sense that she cares about you. We met with many doctors and we knew after the consultation with her that she was the person we wanted to work with on this expensive and difficult journey.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
The office is cozy and her personality is very warm and supportive. The office is calming and she is the only doctor in the Glendale office. Visiting her office is a very pleasant experience along with the way she treats you. You can tell she loves what she does and cares.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
Harmones, egg retrieval, PGS testing and then embryo transfer. We had two normal embryos. We implanted one in 2015 which resulted in a healthy baby girl and then another one in 2017 which resulted in a healthy baby boy in 2018.
Describe your experience with Pacific Fertility Center Los Angeles.
The egg retrieval and embryo transfer took place in Westwood. That office is very busy but the visits to her office in Glendale were wonderful. The office in Westwood is beautiful and very clean with an attentive staff.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
I am unsure of the exact amount but it was in line with other doctors we met with.
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
Dr Evans recommended one embryo at a time.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 41 - 42
3 IVF
3 Embryo Freezing
Donor Eggs
Male Factor
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 IVF With Other Docs
2 Embryo Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Michele Evans provides compassionate care during a really intense, difficult time. My cycles with my own eggs did not have a good outcome, but I'm still happy with the care I received. I've always felt supported, well-informed, well-cared for, and like Michele hasn't given up on me. (We just had to change our goalpost from having our genetic child to starting a family using donor eggs and donor sperm.)
Sarah [a nurse at Pacific Fertility Center LA] has been wonderful to work with. She is open, honest, communicates in a timely fashion, and answers my many questions. She has worked hard to help keep our medication costs down too, which I really appreciate.... Strengths: personal attention in Glendale office, doesn't feel like your typical fertility clinic, really getting to know RE and staff Weaknesses: I don't like going to the Westwood office for retrievals and transfers. It's not as friendly and welcoming, and parking is really expensive!
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Michele Evans provides compassionate care during a really intense, difficult time. My cycles with my own eggs did not have a good outcome, but I'm still happy with the care I received. I've always felt supported, well-informed, well-cared for, and like Michele hasn't given up on me. (We just had to change our goalpost from having our genetic child to starting a family using donor eggs and donor sperm.)
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
If you're looking for the personal touch in an increasingly impersonal field, go see Michele for a consultation. Talk with her. Ask her all your questions. Pick her brain. Don't forget that this is a partnership between patient and doctor -- and know that Michele hasn't forgotten that either. She balances compassion, expectations and reality really well.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
My first clinic was a fertility factory. Michele Evans has always been prepared for our meetings, stays on top of current research, has been really honest with us about our chances with each cycle, and truly listens to our questions and concerns. She takes her time with us -- even though I know her schedule is packed.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
Third OE cycle (first with Michele Evans): agonist with HGH, Follistim, Ganerelix, Menopur -- 4 retrieved, 1 fertilized, 0 blastocyts Fourth OE cycle (second with Michele Evans): agonist with Gonal-F, Cetrotide, Menopur -- 6 retrieved, 4 fertilized, 1 blastocyst (PGS abnormal) Fifth OE cycle (third with Michele Evans): agonist with Gonal-F, Cetrotide, Menopur - 4 retrieved, 3 fertilized, 2 blastocysts (both PGS abnormal)
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Sarah Ortiz)
Sarah has been wonderful to work with. She is open, honest, communicates in a timely fashion, and answers my many questions. She has worked hard to help keep our medication costs down too, which I really appreciate.
Describe your experience with Pacific Fertility Center Los Angeles.
Strengths: personal attention in Glendale office, doesn't feel like your typical fertility clinic, really getting to know RE and staff Weaknesses: I don't like going to the Westwood office for retrievals and transfers. It's not as friendly and welcoming, and parking is really expensive!
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
It all blends together, since we've done three OE cycles and now a donor/donor cycle there. They've worked with us to help keep costs down when possible, which we really appreciate. They also allowed us to use an interest-free payment plan to help finance our treatment.
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
Michele's strong preference is eSET, and she has been completely open about that. She has cited recent studies in her argument for why eSET is best.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2017, Successful
NPS
10
NPS
10
Age 38 - 41
Donor Eggs
Anovulation
Diminished Ovarian Reserve
Poor Egg Quality
European
Latinx
Income $50K - $99K
Sales Representative
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Evans] did all the blood work to confirm low ovarian reserve or early ovarian failure. My numbers gave us less than 1% change of an unassisted pregnancy. Due to my age, our course was to use egg donor. She did all the testing for our egg donor, monitoring and retrieval. ... We had I believe 2 mock transfers and a surgery to clear our my lining and scar tissue before our transfer. She also completed our FET of 2 embabies.
I always received personalized care. I never felt like a number or just another patience. Never felt like when I call I was annoying someone. It [Pacific Fertility Center] was very clean and organized. Everyone was very nice and compassionate and caring. ... My husband and I had decided to transfer two embryos- she did a great job at explaining risks. We stuck to our decision.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans is a very caring physician. She loves being able to help couples like us achieve their family goals. She walked us thru all of the steps personally. She was always available to answer questions, even after hours. She held my hand thru the entire process and saw us thru the other side of our journey. I really could NOT write a review that will do her justice. We love her like family.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Go in knowing you will get answers.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans was amazing at always answering all my questions even after hours. Took a personal interest in our journey and was very candid and warm towards my husband and I. She was medically very thorough and extremely knowledgeable. I have profound respect and admiration for my Dr. Never once second guessed our course of treatment.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
She did all the blood work to confirm low ovarian reserve or early ovarian failure. My numbers gave us less than 1% change of an unassisted pregnancy. Due to my age, our course was to use egg donor. She did all the testing for our egg donor, monitoring and retrieval. The clinic ICSI. We had I believe 2 mock transfers and a surgery to clear our my lining and scar tissue before our transfer. She also completed our FET of 2 embabies. Now I have two beautiful babies.
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Sarah Ortiz)
The office staff is amazing. We moved cross country and I still email with the nurses with kids updates.
Describe your experience with Pacific Fertility Center Los Angeles.
I always received personalized care. I never felt like a number or just another patience. Never felt like when I call I was annoying someone. It was very clean and organized. Everyone was very nice and compassionate and caring.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
About $16K more or less. Don't remember 100%
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
My husband and I had decided to transfer two embryos- she did a great job at explaining risks. We stuck to our decision.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
10
NPS
10
Age 36 - 38
6 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Only Doc Seen
Donor Eggs With Other Docs
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Evans is extremely knowledgeable and also very personable. She is kind and straightforward and does truly seem to care about her patients. We are still in process with reciprocal IVF, after 6 failed iuis, so it's been a hard road. She is professional, patient and clear and makes the process as easy as possible, under the circumstances...Dr. Evans consistently takes the time to thoroughly answer all our questions. I feel like I've learned so much from her. She always remembers all the details of our case at each stage and has given us careful and considerate guidance throughout. I briefly had to see another doctor for a procedure so that my insurance would cover it and the quality of Dr. Evans' care was absolutely striking in comparison. She also responds quickly to emails and has set up an office with excellent communication.
The office staff [at Pacific Fertility Center in LA] is excellent. They are easy to contact and very friendly and patient. We've been coming for a while so they know us and I feel like they are all rooting for us. We've worked primarily with Cynthia and also Sarah- they've both been excellent...6 iuis with frozen sperm and letrozole, all negative. She prefers letrozole to clomid. She encouraged me to be more aggressive earlier on, after 3 or 4 iuis. I wasn't ready, but we are back now going through the reciprocal IVF process. Dr. Evans was respectful of our pacing and didn't push us. I wish now that we had moved on more quickly, as she suggested, but that was our choice.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans is extremely knowledgeable and also very personable. She is kind and straightforward and does truly seem to care about her patients. We are still in process with reciprocal IVF, after 6 failed iuis, so it's been a hard road. She is professional, patient and clear and makes the process as easy as possible, under the circumstances.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Bring a list of questions and ask her to explain anything you don't understand. She will take the time to go though it all with you and gives excellent explanations.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans consistently takes the time to thoroughly answer all our questions. I feel like I've learned so much from her. She always remembers all the details of our case at each stage and has given us careful and considerate guidance throughout. I briefly had to see another doctor for a procedure so that my insurance would cover it and the quality of Dr. Evans' care was absolutely striking in comparison. She also responds quickly to emails and has set up an office with excellent communication.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
6 iuis with frozen sperm and letrozole, all negative. She prefers letrozole to clomid. She encouraged me to be more aggressive earlier on, after 3 or 4 iuis. I wasn't ready, but we are back now going through the reciprocal IVF process. Dr. Evans was respectful of our pacing and didn't push us. I wish now that we had moved on more quickly, as she suggested, but that was our choice.
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Cynthia)
The office staff is excellent. They are easy to contact and very friendly and patient. We've been coming for a while so they know us and I feel like they are all rooting for us. We've worked primarily with Cynthia and also Sarah- they've both been excellent.
Describe your experience with Pacific Fertility Center Los Angeles.
It's excellent. We feel fortunate to have found it. We feel very comfortable and supported.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
$250 per ultrasound and per iui insemination, $300 initial consultation. IVF rates are posted on their website.
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
Dr. Evans encourages PGS testing, and and a single transfer of a tested embryo. We elected to do the testing and agree with this protocol. Not sure what she would recommend without the testing.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
8
NPS
6
Age 40 - 41
3 IUI
Tubal Blockage
Income $0 - $49K
Only Doc Seen
Donor Sperm
Neutral
Doesn't Recommend
Unsuccessful
I was referred by a friend of a friend who used Dr.Evans for IVF. I liked her from the get go. She understood my job was very time consuming and each appointment was always on time. She eased my mind by performing my 2nd HSG test since the 1st was a horrible experience i wasn't looking forward to. After my chemical pregnancy she sat down with me to go over the next step- all very thoughtful and understanding.
My 1st few interactions with the nursing staff [at Pacific Fertility Center] was great but as time went on it got more chaotic and I never knew whom to speak with. Didn't always give me the correct medication usage amounts-I had to call to clarify. Billing staff was not always accurate- I had to correct them more than once. Sarah and Ananda were pleasant enough. Cynthia I usually preferred not to deal with...Dr. Evans was present at almost every appointment I had. I didn't just see a nurse. There was a lack of information about medication that I wished Dr.Evans had gone more in depth with me about. She is very caring and honest about the treatment she thinks would be best for you. Her staff never informed me they had moved offices and there was no sign indicating anything. Every appointment was on time and I never waited longer than 10 minutes in the waiting room.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
I was referred by a friend of a friend who used Dr.Evans for IVF. I liked her from the get go. She understood my job was very time consuming and each appointment was always on time. She eased my mind by performing my 2nd HSG test since the 1st was a horrible experience i wasn't looking forward to. After my chemical pregnancy she sat down with me to go over the next step- all very thoughtful and understanding.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Take notes! So much information. Be your own advocate about asking questions and don't be shy.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans was present at almost every appointment I had. I didn't just see a nurse. There was a lack of information about medication that I wished Dr.Evans had gone more in depth with me about. She is very caring and honest about the treatment she thinks would be best for you. Her staff never informed me they had moved offices and there was no sign indicating anything. Every appointment was on time and I never waited longer than 10 minutes in the waiting room.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
so many blood tests to start off with. Putting me on Levothyroxine .025 mg to help lower my thyroid level. Started me on prenatal vitamins, CoQ10, Vitamin D. Had an HSG test (found polyps- had them removed) Took 2.5 mg of Letrozole for all 3 IUI cycles. Monitored with ultrasounds and used trigger shot (ovidrel). On my 3rd IUI after a positive pregnancy test I did Estradiol 1mg (2x) and Crinone suppositories (2x). Our protocol will change in the future when I try again.
Describe your experience with the nursing staff at Pacific Fertility Center Los Angeles.
My 1st few interactions with the nursing staff was great but as time went on it got more chaotic and I never knew whom to speak with. Didn't always give me the correct medication usage amounts-I had to call to clarify. Billing staff was not always accurate- I had to correct them more than once. Sarah and Ananda were pleasant enough. Cynthia I usually preferred not to deal with
Describe your experience with Pacific Fertility Center Los Angeles.
The biggest issue was not telling patients you moved offices in the building. Calm and quiet waiting room-- good bathroom facilities. New office is more clinical and less homey than the last office. Really not good a drawing blood
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
I was lucky to have great insurance. Each IUI was $250 My insurance covered all ultrasounds. Each appointment was just my copay at $45
What specific things went wrong at Pacific Fertility Center Los Angeles?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
Describe the specific things that went wrong at Pacific Fertility Center Los Angeles.
Trying to get a prescription refilled took almost a week and 2 phone calls from me to expedite it. Not giving me the correct instruction on how many times a day to take a certain medicine
8
Doctor
Michele Evans
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
6
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
7
NPS
7
Age 35
1 IUI
1 IVF
Male Factor
Poor Egg Quality
East Asian
1st of 3 Docs
3 IUI With Other Docs
5 IVF With Other Docs
Neutral
Neutral
Unsuccessful
We had male factor which Dr Evans assumed that IVF with ICIS would correct. My work up was normal. Not officially diagnosed with endometriosis but suspected that was an issue for me. Although rates of success are low with IUI, we agreed to try 1 round & then move on. 1. IUI with letrozole & HCG trigger - did not work 2. IVF, egg retrieval only Follstim 300 IU Menopur 75 Ganirelix HCG trigger - no genetically normal embryos, so no transfer. Dr. Evans was wonderful after our failed IVF cycle, and took the time to explain our cycle and what could have contributed to the outcome (most likely egg quality), and gave us good recommendations (like add growth hormone to see if that improves egg quality.) We decided to consult other REIs & a couple of them did give the same recs as Dr Evans, but we decided to work with another office who had different suggestions.
[Pacific Fertility Center LA- LA's] Strengths: nice office, free parking at the Glendale office, Dr Evans and staff are great. You will be treated very kindly and never feel rushed. There's a lot of things that have to be coordinated for an IVF cycle so it is important that everyone here is on top of it and they are. Weakness: unsure about their ability to achieve a healthy pregnancy with complicated patients.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans was great, very compassionate, patient, organized, and thorough. I would recommend her without reservations for uncomplicated patients. But I am unsure if she is able to help complicated patients, like ones where there are egg quality issues.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
I recommend a consult with Dr Evans if you are just starting out, same sex couple, egg or embryo freezing to use later, male factor.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans and her office were very kind, empathetic, thorough and organized.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
We had male factor which Dr Evans assumed that IVF with ICIS would correct. My work up was normal. Not officially diagnosed with endometriosis but suspected that was an issue for me. Although rates of success are low with IUI, we agreed to try 1 round & then move on. 1. IUI with letrozole & HCG trigger - did not work 2. IVF, egg retrieval only Follstim 300 IU Menopur 75 Ganirelix HCG trigger - no genetically normal embryos, so no transfer. Dr. Evans was wonderful after our failed IVF cycle, and took the time to explain our cycle and what could have contributed to the outcome (most likely egg quality), and gave us good recommendations (like add growth hormone to see if that improves egg quality.) We decided to consult other REIs & a couple of them did give the same recs as Dr Evans, but we decided to work with another office who had different suggestions.
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Cynthia Reynoso)
Cynthia and everyone else I interacted with was compassionate, organized, knowledgeable and reliable.
Describe your experience with Pacific Fertility Center Los Angeles.
Strengths: nice office, free parking at the Glendale office, Dr Evans and staff are great. You will be treated very kindly and never feel rushed. There's a lot of things that have to be coordinated for an IVF cycle so it is important that everyone here is on top of it and they are. Weakness: unsure about their ability to achieve a healthy pregnancy with complicated patients.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
Had fertility benefits, so paid for whatever was not covered, I think ICIS and PGS and maybe a few other things.
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
N/A, had no embryos to transfer so did not have this conversation.
7
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
7
Clinic
Pacific Fertility Center Los Angeles
Westwood
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2007 - 2011, Successful
NPS
10
NPS
10
Age 43 - 47
European
Income $100K - $199K
Lawyer
2nd of 2 Docs
IUI With Other Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr Evans was never concerned about my age and told me regardless of age, no one can tell you what the quality of your eggs are until they are physically retrieved and analyzed. Turns out the quality of my eggs were "very good" which I always felt in my heart anyway ...maybe because of my Irish stubbornness that wouldn't allow me to accept anything less...and when i inquured further, I was told that the quality of my eggs were basically the same as if I was 30 years old. So ladies, don't let anyone judge you soley by your age. It's only one factor and personally I think it says a lot about a clinic if they put a lot
Personally, I think your doctor and primary nurse are the most important. HRC was great for me because of Dr. Evans and Cynthia but I would go wherever Dr. Michelle Evans is currently at...Cynthia was the best !!!!! She was with me every step of the way !!! Both were a great team !!! Dr. Michelle Evans was with HRC in Pasadena at the time of my treatment. She and her assistant Cynthia were with me professionally and emotionally every step of the way. " Timing" throughout the entire IVF process is critical... So much so that when it was "time" for the implantation of my embryos to occur Dr. Michelle Evans scheduled me on a Sunday and left her child's soccer game to personally perform the procedure.
How was your experience with Michele Evans at HRC Fertility?
I set forth everything in the last question because with these types of surveys, you never know what the next question is or if it's the last question and I wanted to make sure I got to write everything that I believe is important about my experience. Yes. It did cost money to travel to California but I also underwent just one IVF and it was successful. Each woman travels down their own unique medical road but it's a road that's a whole lot easier to go down and more likely to be successful if you have the right Doctor and team on your side right from the start.
What's one piece of advice would you give a prospective patient of Michele Evans at HRC Fertility?
Relax and throw the stress out the window. Your in the right place :)
During treatment, were you treated like a number or a human with Michele Evans at HRC Fertility?
Dr. Michelle Evans was with HRC in Pasadena at the time of my treatment. She and her assistant Cynthia were with me professionally and emotionally every step of the way. " Timing" throughout the entire IVF process is critical... So much so that when it was "time" for the implantation of my embryos to occur Dr. Michelle Evans scheduled me on a Sunday and left her child's soccer game to personally perform the procedure. Dr. Evans and her assisstant nurse "Cynthia" talked to me on the phone EVERY DAY to walk me thru the process leading to the implantion of my 4 embryos. I truly felt and was treated like I was their only patient. The emotional Support I got was number one. Stress is a very big factor that prevents women from obtaining pregnancy and after meeting Dr. Michelle Evans the first time. My stress was reduced to zero. After the first insemination failed, I was worried that I would not be approved for in vitro due to my age. I was 42 years old and had been made to feel " too old" for IVF in both my initial meeting with a nurse in a NJ clinic and again when I called a very popular NYC fertility clinic where the first question asked was "how old are you" ? Dr Evans was never concerned about my age and told me regardless of age, no one can tell you what the quality of your eggs are until they are physically retrieved and analyzed. Turns out the quality of my eggs were "very good" which I always felt in my heart anyway ...maybe because of my Irish stubbornness that wouldn't allow me to accept anything less...and when i inquured further, I was told that the quality of my eggs were basically the same as if I was 30 years old. So ladies, don't let anyone judge you soley by your age. It's only one factor and personally I think it says a lot about a clinic if they put a lot of weight on it. I was never treated like a statistic or a number by Dr. Evans. I was treated like a woman who wanted a baby more than anything in the world and comforted when I cried and sobbed and probably asked the same questions more than once and treated with a lot of patience and understanding. I can't even put into words just how important that component is and I'm a professional woman but like all women, that goes out the window when we just want to be a mom :(... And yes I'm crying now as I write this because it takes me back to 2007 and where I am today, ..it's tears of pure happiness. I remember that moment when I got the call from Dr. Evans. She called me from her home after the office told me that my pregnancy test was positive just to share the joy with me.,.and yes, My 8 year girl is beautiful and smart and healthy. She's busy doing her homework at the moment. We just got back from violin practice a little while ago and I put this survey on my to do list on my I phone calendar. I don't do surveys. But this one is important. I remember how lost I felt and how I did not know where to go or what to do next. The negativity I felt from the initial meeting I had in the NJ clinic and the cold call question about my age on the phone from the NYC clinic made me want to leave the East coast and head West. I love California people. Something in my heart told me that the right doctor for me was in California. I followed my instincts and it lead me to Dr. Michelle Evans. Always follow your instincts and whatever God has planned will happen because whatever is for you will not go past you. Also, Dr. Evans is presently located at the Pacific Fertility Center in the Los Angeles area. After the birth of my daughter, I sent Christmas cards with her photo to Dr. Evans probably for the first 2 years. Other than that, I haven't had any contact with Dr. Evans in all these years but I do think of her often. She is and always will be the doctor that helped me receive my Angel from Heaven :)
Describe the protocols Michele Evans used in your cycles at HRC Fertility and their degree of success.
Trust me, 9 years later, it's all a happy blur. What I do remember is that Dr. Evans and Cynthia made a complicated medical process very easy because they were there "really there" every step of the way. Every woman will have different protocols and there will be different strategies and different and unique issues will come up and maybe a road block or two. It doesn't matter, follow all instructions of your medical doctor, stay focused and get through the roadblocks and issues and get back on track and stay on track.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Cynthia - she was with HRC in Pasedena. I don't know where she is now.)
Cynthia was the best !!!!! She was with me every step of the way !!! Both were a great team !!!
Describe your experience with HRC Fertility.
Personally, I think your doctor and primary nurse are the most important. HRC was great for me because of Dr. Evans and Cynthia but I would go wherever Dr. Michelle Evans is currently at.
Describe the costs associated with your care under Michele Evans at HRC Fertility.
I only underwent one insemination and one IVF. I spent more money on hotels and airlines than on my fertility treatments. I didn't go to Pacific Fertility because Dr. Evans was not there in 2007 so I didn't respond to any questions about the actual Clinic. But if Dr. Evans is there, I would trust that it's top notch.
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at HRC Fertility.
I had four embryos implanted. Initially, I was told that 3 out of four would be implanted but by the day of the procedure, the 4 th was also good and " ready to go" I remember I remember that they were all genetically tested and "good to go " I am not familiar with eSET ( elective single embryo transfer)
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
HRC Fertility
Pasadena
NPS
Nursing Staff
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
10
NPS
9
Age 26 - 28
Diminished Ovarian Reserve
European
Income $100K - $199K
Consultant
1st of 2 Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Evans took her time with me in my appointments. She never rushed me and gave me her full attention...After being mistreated and misdiagnosed for many years, she took my case seriously and handled it with care...I am not sure how much experience she has with egg donors but assured me that she understood the details and process, and that was reflected in her treatment plan.
[Pacific Fertility Center Los Angeles] is for the most part on top of things!...never have to experience long waits and am seen almost immediately. They don't seem like they take on too many patients at once...there was an information systems change that happened and some of my history / lab work was lost. As a result, my nurse before her leave by accidentally filled the wrong prescription.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans is an incredible doctor. After being mistreated and misdiagnosed for many years, she took my case seriously and handled it with care. She thoroughly explained each step of the process and admitted when she didn't know the exact answer. She followed up with me regularly.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
I am not sure how much experience she has with egg donors but assured me that she understood the details and process, and that was reflected in her treatment plan. I would just have an open conversation about that with her and she's totally open to that!
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans took her time with me in my appointments. She never rushed me and gave me her full attention. She holds space for you and never made me feel like I couldn't have an open conversation about my concerns.
Describe your experience with your nurse at Pacific Fertility Center Los Angeles.
I am not sure what happened but my primary nurse went on medical leave suddenly. During that time, there was an information systems change that happened and some of my history / lab work was lost. As a result, my nurse before her leave by accidentally filled the wrong prescription. There wasn't a clear hand off it seemed.
Describe your experience with Pacific Fertility Center Los Angeles.
This clinic is for the most part on top of things! Overall pretty good staff and I never have to experience long waits and am seen almost immediately. They don't seem like they take on too many patients at once, which I have absolutely experienced at other clinics.
What specific things went wrong at Pacific Fertility Center Los Angeles?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
Describe the specific things that went wrong at Pacific Fertility Center Los Angeles.
I had the wrong dosage of hormones filled for my prescription by accidentally dur to a systems change.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 40
4 IUI
2 IVF
3 Egg Freezing
Poor Egg Quality
Uterine Fibroids
Income $100K - $199K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Evans discovered a fibroid that was overlooked by my previous RE clinic . I’m so grateful to her for finding it and removing it. I’ve seen Dr Evans for almost a year now and have nothing but good experiences...You’ll be in great hands...We moved on to medicated IUIs with no luck. We are currently on our second round of IVF. The first round we had no genetically normal embryos. We are currently waiting for genetic testing results of our embryos from the second round
discount rate for my second egg retrieval [at Pacific Fertility Center] which was very helpful...The only thing I could say is the hours are a bit limited which can be hard with my work schedule. It’s a smaller office and for the dr to have one on one time with you they have to set certain hours which I understand...We started with my hystersoscopy to remove a fibroid. We moved on to medicated IUIs with no luck. We are currently on our second round of IVF. The first round we had no genetically normal embryos. We are currently waiting for genetic testing results of our embryos from the second round
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans discovered a fibroid that was overlooked by my previous RE clinic . I’m so grateful to her for finding it and removing it. I’ve seen Dr Evans for almost a year now and have nothing but good experiences
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans is great! You’ll be in great hands
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans is a intelligent and warm Dr. She has spent a lot of time explaining procedures with me and anyways answering questions I have .
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
We started with my hystersoscopy to remove a fibroid. We moved on to medicated IUIs with no luck. We are currently on our second round of IVF. The first round we had no genetically normal embryos. We are currently waiting for genetic testing results of our embryos from the second round
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Amada)
Amada is amazing! She has been so great at accommodating me. I’ve had a lot of complicated steps because of my situation and she has helped me navigate them. She’s very compassionate and caring
Describe your experience with Pacific Fertility Center Los Angeles.
The only thing I could say is the hours are a bit limited which can be hard with my work schedule. It’s a smaller office and for the dr to have one on one time with you they have to set certain hours which I understand
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
I remember a discount rate for my second egg retrieval which was very helpful
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ
2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
4 IUI
2 IVF
Ashkenazi Jewish
Income $200K - $499K
Lawyer
2nd of 2 Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
DrEvans always responded promptly to my emails (even on nights and weekends) and answered all of my questions.... My only criticism is that she can't be my OB for full term! She was everything I would want in a fertility doc. Always so responsive to my questions (and I can be really annoying in terms of questions), and while it took me a little while to get pregnant, she got me there!... Failed IUI 4 times Egg retrieval 1- after PGS testing, only 1 healthy embryo.
Everything about the Glendale office [Pacific Fertility Center LA] is great. The Westwood office, on the other hand, is not ideal (parking is so expensive, staff can be a bit rude). Luckily I only went there for transfer and egg retrieval.... DrEvans always responded promptly to my emails (even on nights and weekends) and answered all of my questions.... She was everything I would want in a fertility doc. Always so responsive to my questions
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
My only criticism is that she can't be my OB for full term! She was everything I would want in a fertility doc. Always so responsive to my questions (and I can be really annoying in terms of questions), and while it took me a little while to get pregnant, she got me there!
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
USE HER
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
DrEvans always responded promptly to my emails (even on nights and weekends) and answered all of my questions.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
Failed IUI 4 times Egg retrieval 1- after PGS testing, only 1 healthy embryo. Failed transfer. Egg retrieval 2- after PGS testing, 5 healthy embryos. Successful transfer!
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Amada )
Loved Amada!
Describe your experience with Pacific Fertility Center Los Angeles.
Everything about the Glendale office is great. The Westwood office, on the other hand, is not ideal (parking is so expensive, staff can be a bit rude). Luckily I only went there for transfer and egg retrieval.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
$30k+
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
She only did single on me which I'm glad about because we did not want twins.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 39 - 40
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Evans always takes extra time to explain everything and answer my questions and does her own ultrasounds which was not done at me last clinic ... Dr Evans found a fibroid that was overlooked by my previous dr and is most likely the reason I could not conceive. She did my surgery and is now treated me with IUIs. ... She’s great and thorough and won’t treat you like a bumber
The clinic [Pacific Fertility Center LA] hours are a bit limited which can make it hard . I’ve had a few minor issues with billing but over all tnhey have been great. They got me in for surgery very quickly and during the holidays. ... [Nursing Staff] Very friendly and helpful ... I feel like the costs were typical for the treatment I was having ... The staff is always welcoming and helpful
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans found a fibroid that was overlooked by my previous dr and is most likely the reason I could not conceive. She did my surgery and is now treated me with IUIs. The staff is always welcoming and helpful
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
She’s great and thorough and won’t treat you like a bumber
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr Evans always takes extra time to explain everything and answer my questions and does her own ultrasounds which was not done at me last clinic
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
Dr Evans hunks now that my fibroid has been removed I should be able to conceive via IUI and if that fails we will move onto ivf
Describe your experience with the nursing staff at Pacific Fertility Center Los Angeles.
Very friendly and helpful
Describe your experience with Pacific Fertility Center Los Angeles.
The clinic hours are a bit limited which can make it hard . I’ve had a few minor issues with billing but over all tnhey have been great. They got me in for surgery very quickly and during the holidays.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
I feel like the costs were typical for the treatment I was having
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015, Successful
NPS
10
NPS
10
Age 36
1 IVF
Diminished Ovarian Reserve
European
Ashkenazi Jewish
Income $100K - $199K
Professor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Helpful, direct, honest. I had poor response and she explained clearly the arguments around cancellation and let me decide for myself. We went forward and got lucky -- even with only two good eggs, we had one successfully fertilize and ultimately become our baby. She did not seem at all motivated by good stats, just by best possible care.
[Pacific Fertility Center] Glendale office is small and calm, not a lot of waiting, great staff. For IVF there are two trips to the Westwood office which is a bit of a zoo, but they have an awesome lab so it's worth it....$7100 IVF cycle fee, $595 anesthesia, $1500 ICSI, about $6000 PGS
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
Helpful, direct, honest. I had poor response and she explained clearly the arguments around cancellation and let me decide for myself. We went forward and got lucky -- even with only two good eggs, we had one successfully fertilize and ultimately become our baby. She did not seem at all motivated by good stats, just by best possible care.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Kind, thoughtful, attentive, listened well, explained everything
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
follistim and menopur in relatively high doses, then ganirelix, then pregnyl
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Quiana)
very responsive to emails and phone calls, helpful, kind, supportive
Describe your experience with Pacific Fertility Center Los Angeles.
Glendale office is small and calm, not a lot of waiting, great staff. For IVF there are two trips to the Westwood office which is a bit of a zoo, but they have an awesome lab so it's worth it.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
$7100 IVF cycle fee, $595 anesthesia, $1500 ICSI, about $6000 PGS
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2008 - 2010, Successful
NPS
10
NPS
8
Age 37 - 39
1 IVF
Uterine Fibroids
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr. Evans was fantastic and I know a few other friends who used her successfully, too. However, I did have a difficult pregnancy due to fibroids, so I would have appreciated a more thorough discussion about the issue before we proceeded. Still, my twins are happy and healthy now and I wouldn't change a thing!
My nurse coordinator [at HRC Pasadena] was very distracted and unorganized. It turns out she was going through some personal issues at the time. I had friends who raved about her during their treatment, so probably it was the personal issues getting in the way...Dr. Evans was fantastic and I know a few other friends who used her successfully, too. However, I did have a difficult pregnancy due to fibroids, so I would have appreciated a more thorough discussion about the issue before we proceeded. Still, my twins are happy and healthy now and I wouldn't change a thing!
How was your experience with Michele Evans at HRC Fertility?
Dr. Evans was fantastic and I know a few other friends who used her successfully, too. However, I did have a difficult pregnancy due to fibroids, so I would have appreciated a more thorough discussion about the issue before we proceeded. Still, my twins are happy and healthy now and I wouldn't change a thing!
What's one piece of advice would you give a prospective patient of Michele Evans at HRC Fertility?
Don't be afraid to push for a more thorough or detailed answer.
During treatment, were you treated like a number or a human with Michele Evans at HRC Fertility?
She didn't speak down to me and seemed to have a caring bedside manner.
Describe your experience with your nurse at HRC Fertility. (Assigned nurse: Cynthia)
My nurse coordinator was very distracted and unorganized. It turns out she was going through some personal issues at the time. I had friends who raved about her during their treatment, so probably it was the personal issues getting in the way.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
8
Clinic
HRC Fertility
Pasadena
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 37 - 38
5 IUI
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I took 5 days of letrozole during my cycle [with Dr. Evans], and a self-handled injectable 12 hours before every IUI to stimulate ovulation...In my case, my egg supply was good, so she was happy to continue as was, and we fortunately did not have to go to IVF as the next cycle of IUI worked. She continued to see me until week 12 of my pregnancy (which resulted in a live birth) and held my hand through every little anxiety and seemingly unimportant question. Most importantly, she treated me as a whole patient, adjusting her course with a huge amount of empathy when my anxiety disorder and phobias came up in the course of treatment.
they [nurses at Pacific Fertility Center] were all so flexible...I like the staff here. It felt like they were on our side, not the normal overworked, harried and unhappy medical staff you see almost everywhere. They were always polite, kind, and thorough...The entire staff including the front desk and the nurses all felt like they were on our side...I took 5 days of letrozole during my cycle, and a self-handled injectable 12 hours before every IUI to stimulate ovulation. I then used progesterone inserts until my next period or positive pregnancy test.
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
She was just an absolute delight. Dr. Evans was flexible with my request to continue IUI for a few more cycles so that egg retrieval could be times between college semesters. In my case, my egg supply was good, so she was happy to continue as was, and we fortunately did not have to go to IVF as the next cycle of IUI worked. She continued to see me until week 12 of my pregnancy (which resulted in a live birth) and held my hand through every little anxiety and seemingly unimportant question. Most importantly, she treated me as a whole patient, adjusting her course with a huge amount of empathy when my anxiety disorder and phobias came up in the course of treatment.
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Get her if you can. For baby 2 we have to go elsewhere, as our insurance has changed and it's possibly the worst thing that has ever happened to me.
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
Dr. Evans was amazing to both my husband and myself, but it wasn't just her. The entire staff including the front desk and the nurses all felt like they were on our side.
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
I took 5 days of letrozole during my cycle, and a self-handled injectable 12 hours before every IUI to stimulate ovulation. I then used progesterone inserts until my next period or positive pregnancy test.
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Amada)
Oh man, they were all so flexible. We had to have medicine shipped packed in ice, and the mail carriers (UPS, USPS, all of them) in our neighborhood are the absolute worst. When cold packed medicine arrived to me two days late and room temperature, they arranged for a replacement.
Describe your experience with Pacific Fertility Center Los Angeles.
I like the staff here. It felt like they were on our side, not the normal overworked, harried and unhappy medical staff you see almost everywhere. They were always polite, kind, and thorough. This is supposed to be 200 characters long, but I don't really have anything more to say about it.
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
I honestly don't remember as it's been a few years, but I remember that it was pretty reasonable as we had good insurance.
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2021, Unsuccessful
NPS
10
NPS
10
Age 37 - 40
1 IVF
Male Factor
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Michele Evans] has great bedside manner and her staff is excellent. I appreciate her care and concern and love her clean welcoming office. She is excellent Knowledgeable and helpful. I always rec her to friends. Thankful to know her...She said due to my age and only got two we froze one (tried again later) and that was fine...She is so kind and warm and explains what I need to know but helpful with all my questions
[Pacific Fertility Center Los Angeles] Strengths are they are clean and friendly and helpful I love Dr Evans so much The only sad thing is it’s so expensive and didn’t explain everything up front til I had to ask and I couldn’t afford everything right away I really wanna keep trying with them but I can’t afford it...Everyone was kind and helpful. I wanted a payment plan but they helped me connect with Capexmed for a loan
How was your experience with Michele Evans at Pacific Fertility Center Los Angeles?
She has great bedside manner and her staff is excellent. I appreciate her care and concern and love her clean welcoming office. She is excellent Knowledgeable and helpful. I always rec her to friends. Thankful to know her
What's one piece of advice would you give a prospective patient of Michele Evans at Pacific Fertility Center Los Angeles?
Just be your own advocate and ask questions. I was new to this world so I didn’t know but Dr Evans helped and explained well
During treatment, were you treated like a number or a human with Michele Evans at Pacific Fertility Center Los Angeles?
She is so kind and warm and explains what I need to know but helpful with all my questions
Describe the protocols Michele Evans used in your cycles at Pacific Fertility Center Los Angeles and their degree of success.
I liked how she walked and talked me through things and answered my emails. I think the nurses tried to show me how to give the shots but it was still hard even with you tube. I got nervous !
Describe your experience with your nurse at Pacific Fertility Center Los Angeles. (Assigned nurse: Amada)
Everyone was kind and helpful. I wanted a payment plan but they helped me connect with Capexmed for a loan
Describe your experience with Pacific Fertility Center Los Angeles.
Strengths are they are clean and friendly and helpful I love Dr Evans so much The only sad thing is it’s so expensive and didn’t explain everything up front til I had to ask and I couldn’t afford everything right away I really wanna keep trying with them but I can’t afford it
Describe the costs associated with your care under Michele Evans at Pacific Fertility Center Los Angeles.
Too high lol, my ins didn’t help either.$18k +
Describe Michele Evans's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific Fertility Center Los Angeles.
She said due to my age and only got two we froze one (tried again later) and that was fine
10
Doctor
Michele Evans
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Pacific Fertility Center Los Angeles
Glendale
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5