Rated 5
Strongly recommend: 42%Don't recommend: 58%5
42% strongly recommend
7 reviews
Humanity
7.3
7.3
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.8
6.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.7
9.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
6.6
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
New York Med Col
Residency
St. Vincent Hosp
Fellowship
U. of Vermont

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Mick Abae works at

Envita Fertility Center
Rated

At 1 office

Laguna Hills
23521 Paseo de Valencia
Laguna Hills, CA 92653
949-666-2229
Explore Clinic

4 patient reviews filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
0
NPS
0
Age 28
1 IVF
Endometriosis
Male Factor
Latinx
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Abae at first is very nice approachable and great bedside manners. I showed him my surgery pictures and explained that I have worse endometriosis and many doctors don't know how to handle it.... So next visit I did some research and said Dr Abae I'm in a lot of pain please why don't we consider doing a FET and than also doing some intralipids. I have heard it's great for endometriosis and seen many success stories. He blatantly said I don't do experimental stuff and if you want that you can go to another clinic and as for frozen I don't think your eggs are going to be strong enough for frozen.
They [Fertility & Genetics] always have the phone ringing and don't answer them. The nurse misplaced my IVF cycle calendar. I had to drive to the clinic everyday to get any information because I was often out of the loop. After ER no one contacted me for follow up to see how I was doing and answer any questions I had. The embryologist left a message at 6 am to tell me how my embryos are doing and when I called back I couldn't get ahold of him. When I finally drove and spoke to him in person he mentioned that my embryos would be unattended all weekend long didn't like that. Appointments were on time and easy.
How was your experience with Mick Abae at Fertility & Genetics?
Dr Abae at first is very nice approachable and great bedside manners. I showed him my surgery pictures and explained that I have worse endometriosis and many doctors don't know how to handle it. I asked for his honest response if he has worked with a patient of my situation and does he know what he wants to do. Dr Abae mentioned he wanted to me to go for multiple package because I may have some frosties left and I can use those in case fresh doesn't work. He also mentioned he knows how to work with endometriosis and he feels he can get me pregnant. So because he was so nice and what seemed knowledgeable I went forward with him. After the first ultrasound I mentioned that we may need to do FET and bypass a fresh because the flare up with endometriosis was getting bad. He mentioned that we will cross that bridge when we get there. So next visit I did some research and said Dr Abae I'm in a lot of pain please why don't we consider doing a FET and than also doing some intralipids. I have heard it's great for endometriosis and seen many success stories. He blatantly said I don't do experimental stuff and if you want that you can go to another clinic and as for frozen I don't think your eggs are going to be strong enough for frozen. My thought is if they aren't strong to withstand freeze with my endometriosis being so bad they won't stand a chance in fresh either. He also suggested I was a pill popper when I asked for Percocet because I couldn't take Motrin if I am doing a fresh due to the uterine lining can be affected. He told me take Motrin we are doing FET so I was so happy to hear. ER came and went and I felt so much better because I had 18 follicles pressing on my endometriosis. Then the doctor told me last minute that we are doing fresh and to be at the clinic the next at 1 pm. I had no clue since he last said it would be a FET so me and DH called out of work for this. We did ET and then I got AF 2 days before my beta. I went to the office and Dr Abae didn't even speak with me that day. I was devastated and crying but he was in his office and told his secretary and nurse to take a blood beta and schedule me to follow up the next morning. So blood beta was negative as I already knew. Me and DH went to this what the heck follow up appointment. I was explaining to him that he had no clue about my endometriosis and that he assumed I would have something to freeze and I had nothing left over. Dr Abae mention that we should wait a month and do another IVF cycle but that meant more money. So I said why should we continue are you going to do intralipids or go straight to FET like I mentioned? He told me he would not do intralipids because he doesn't believe in it. And we may do FET (he was still uncertain). I kept saying something isn't right yes IVF can be painful but I went to the emergency room multiple times and I think we need to do something about it. Dr Abae said some women go through the same pain so that's normal. Well in the end I went to endometriosis specialist and I have huge endometrioma cyst size of lemon on my ovary. Something that my RE missed not to mention my endometriosis specialist said I had no chance because my uterus also had fibroids and adhesions. Point being Dr Abae only saw a waking dollar sign and took $13000 and now I have to wait a whole year before doing IVF again.
What's one piece of advice would you give a prospective patient of Mick Abae at Fertility & Genetics?
If you have endometriosis don't go to him he only knows how to get older women with unexplained infertility pregnant.
During treatment, were you treated like a number or a human with Mick Abae at Fertility & Genetics?
Once I purchased the package it was extremely difficult to get any help from my clinic nurse. I called several times and they never pick up the phone or listen to voicemail. I had to drive 30 minutes to get to any help. Also, after ER I got no follow up call or information of what was the next step as far as medications and when we are doing ET or not. Finally, the schedule me for appointment and if I didn't physically drive there to speak to the clinic secretary I would've missed my appointments. They are so busy that they couldn't keep up with my cycle and it turned led to them ignoring how I was responding to the medications. I was in so much pain because of my endometriosis and begged the doctor to help me because I had just gotten out of the Emergency Room and the endometriosis pain was bad. He simply said take a Motrin (which isn't good for fresh transfer) I won't give you anything else because I can't risk you becoming addicted. If this RE knew about endometriosis he would never said something like that suggesting I am a drug seeker when I am not.
Describe the protocols Mick Abae used in your cycles at Fertility & Genetics and their degree of success.
Gonal f 250, menopur (2 vials), z pal for 10 days, letrazole 2.5 for 5 days, I used 2 cetrotide for day 9 and 10 of stimulation and pulled the pregnyl trigger on day 11. Dr Abae stated he was very aggressive with my stimulation because he didn't know whether I can produce eggs.
Describe your experience with your nurse at Fertility & Genetics. (Assigned nurse: Nelly )
I had to work and as a ER nurse I needed my boss needed my work dates. I kept begging the nurse to give me dates and never did. I had to work all weekend and most mid shift so I would have my morning open because of this. Then I got my medication last minute because she told me to wait to order. Which then resulted in me leaving work early to run around to get these medications. I got the calendar the day before I had to start. The only good thing is this nurse can draw blood. She scheduled me appointment without telling me and mainly I can never reach her. When I went to the Emergency we had to call her so we can get ahold of the doctor so that way my treating Emergency doctor can help me out well they never called back. I would try to speak with her and get some communication with her and sometimes she was looking at her phone.
Describe your experience with Fertility & Genetics.
This clinic is kept clean and tidy. The embryology lab also looks clean and tidy and you can have access to speak to the embryologist. Everything does look old and outdated and at one point there was a power outage. The only strength is that they have a OR on first floor so ER was smooth and easy. Weakness is everything all equipment old and falling apart.
Describe the costs associated with your care under Mick Abae at Fertility & Genetics.
13,000 for multi package which includes 1 fresh and 2 frozen. If I needed another fresh it's $5000 more. And then 2,500 for medications. Other cost were copayment of $150 or something like that.
Describe Mick Abae's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & Genetics.
He didn't allow me to make the decision he said I had 2 and he said one was a little behind. And that it's better to put in the stronger one. The embryologist stated that he's 100% certain I can get pregnant with one. So I did just as told. And let the other one go to freeze but it didn't survive.
What specific things went wrong at Fertility & Genetics?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at Fertility & Genetics.
They always have the phone ringing and don't answer them. The nurse misplaced my IVF cycle calendar. I had to drive to the clinic everyday to get any information because I was often out of the loop. After ER no one contacted me for follow up to see how I was doing and answer any questions I had. The embryologist left a message at 6 am to tell me how my embryos are doing and when I called back I couldn't get ahold of him. When I finally drove and spoke to him in person he mentioned that my embryos would be unattended all weekend long didn't like that. Appointments were on time and easy.
0
Doctor
Mick Abae
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Fertility & Genetics
Plantation
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
3
NPS
1
Age 40 - 41
1 IVF
Diminished Ovarian Reserve
Male Factor
Recurrent Pregnancy Loss
European
Income $50K - $99K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Abae may not be super blunt at time. He seemed nice and approachable and wanting his patients to succeed. I felt that at times he was too nice and masked the true reality of a situation. Maybe he didn't want to hurt my feelings and perhaps say how poor the situation may be. For example, if you don't have a heartbeat by a certain week in the first trimester, tell the patient that 99 percent of the time the pregnancy is doomed and you can either wait for a miscarriage or have a D&C.
I felt that monitoring in the morning worked well, I was usually in at 7:30 am and make it to work on time most of the time. My clinic [Fertility & Genetics] was about an hour away from my job in the rush hour traffic. ... After the primary billing/insurance person left, it seems billing was not being done properly/or correctly, or maybe at all? I was being billed both in and out of network fees and both were quite high for comparable clinics.
How was your experience with Mick Abae at Fertility & Genetics?
Dr. Abae may not be super blunt at time. He seemed nice and approachable and wanting his patients to succeed. I felt that at times he was too nice and masked the true reality of a situation. Maybe he didn't want to hurt my feelings and perhaps say how poor the situation may be. For example, if you don't have a heartbeat by a certain week in the first trimester, tell the patient that 99 percent of the time the pregnancy is doomed and you can either wait for a miscarriage or have a D&C.
What's one piece of advice would you give a prospective patient of Mick Abae at Fertility & Genetics?
Ask questions, be aware his clinic is very expensive because it is a private boutique clinic, and get prices from the financial person. He may not have enough staff at all times, which can be a big problem and hurt communication.
During treatment, were you treated like a number or a human with Mick Abae at Fertility & Genetics?
His clinic is a boutique clinic. He works hard, seven days a week, but sometimes I felt like the two nurses he had at the time were overwhelmed. Communication was good in person, emailing or calling was sometimes frustrating. You would call, email, and call, call, call to get the answers you need. I felt like Dr. Abae listened, and he was patient because I always came with a lot of questions and research studies to find out if he agreed with them being applicable for my situation.
Describe the protocols Mick Abae used in your cycles at Fertility & Genetics and their degree of success.
My protocol was a micro dose flair protocol with HGH
Describe your experience with your nurse at Fertility & Genetics. (Assigned nurse: Rachel)
Rachel was very caring and compassionate. She was a real nurse! I was sad that she left the practice.
Describe your experience with Fertility & Genetics.
After about a year with the clinic, it seems like the clinic suddenly started rotating with new people? I feel like looking back perhaps some of the staff felt overworked and overwhelmed by the amount of patients and work. The deal breaker for me was the price. I could not do another IVF cycle for financial reasons after getting surprised. After the primary billing/insurance person left, it seems billing was not being done properly/or correctly, or maybe at all? I was being billed both in and out of network fees and both were quite high for comparable clinics.
Describe your experience with your monitoring appointments at Fertility & Genetics.
I felt that monitoring in the morning worked well, I was usually in at 7:30 am and make it to work on time most of the time. My clinic was about an hour away from my job in the rush hour traffic.
Describe the costs associated with your care under Mick Abae at Fertility & Genetics.
I spent a lot of money. I purchased a 3 cycle IVF package with PGS screening. I got a refund on the screening because the embryos did not grow to day 5/6. Apart from that fee, which changes, so ask and get it in writing! I elected to pay for 1st trimester monitoring three times after spontaneous pregnancies, one of which we had to stop my IVF cycle for and had to have 3 D&C procedures for missed miscarriages. The fees for the 1st trimester monitoring and D&C's were more that the IVF package! I think the cost of my out of pocket treatment with Dr. Abae's treatment would be about the same as 1 or maybe 2 luxury suv's!
Describe Mick Abae's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & Genetics.
n/a
What specific things went wrong at Fertility & Genetics?
  • Failed to call with results
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Fertility & Genetics.
I was given a handout regarding my IVF protocol. It started what supplements to take and what injections to do; however, when I did not see some supplements like DHEA on my list, I stopped them. I emailed and called the clinic, but I wasn't given an answer about continuing all of my supplements again until my next ultrasound. Therefore, I lost a day or two. Maybe it would have helped, and perhaps maybe not.....
3
Doctor
Mick Abae
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
1
Clinic
Fertility & Genetics
Plantation
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
0
NPS
0
Age 39
2 Fertility Medications
Poor Egg Quality
Unexplained
Black or African-American
Income $50K - $99K
1st of 2 Docs
IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The Doctor [Dr. Mick Abae] did not have a good bedside manner and I feel that he could have done more testing before going forward with the treatments.... 1st one was the antagonist protocol. I used birth control and then used gonal f 250and menopur 300. Then certitide. Got only 8 mature eggs. Transferred 2. 2nd one I used Lupron protocol. Used gonal f again at 275 and Merional at 375. I think. Got 17 eggs, 10 mature 5 made it to 5 day and transferred 2.
I had a bad experience with the package coordinator [at Fertility & Genetics-Plantation] (the person who went over costs and assisting in deciding which package to choose) she only gave partial information. After my cycles were over I realized that I was not given all information for me to make a good decision. She was also very rude. She was the only one in the staff that I have to classify as such.
How was your experience with Mick Abae at Fertility & Genetics?
I feel that the Doctor has a good knowledge of his field however I don’t think he take a care and concern approach. There were many things that had I had known I may not have taken certain approaches at certain times.
What's one piece of advice would you give a prospective patient of Mick Abae at Fertility & Genetics?
Go in with her head and not your heart. Try to take your time and prove the Doctor to answer any and all questions. If you don’t go in with your research this Doctor will definitely not willingly give the information. I feel he is more about money than care.
During treatment, were you treated like a number or a human with Mick Abae at Fertility & Genetics?
After all was said and done although I did not receive the results that I wanted I felt like the clinic was more about the money that anything. The Doctor did not have a good bedside manner and I feel that he could have done more testing before going forward with the treatments.
Describe the protocols Mick Abae used in your cycles at Fertility & Genetics and their degree of success.
1st one was the antagonist protocol. I used birth control and then used gonal f 250and menopur 300. Then certitide. Got only 8 mature eggs. Transferred 2. 2nd one I used Lupron protocol. Used gonal f again at 275 and Merional at 375. I think. Got 17 eggs, 10 mature 5 made it to 5 day and transferred 2.
Describe your experience with your nurse at Fertility & Genetics.
My nurse staff was nice generally but there were not good at returning phone calls or emails.
Describe your experience with Fertility & Genetics.
I had a bad experience with the package coordinator (the person who went over costs and assisting in deciding which package to choose) she only gave partial information. After my cycles were over I realized that I was not given all information for me to make a good decision. She was also very rude. She was the only one in the staff that I have to classify as such. Most everyone was not rude. They could all use more bedside manner but she was rude. My advice to any New patient is do your own research don’t rely on the center to give you information because they won’t.
Describe the costs associated with your care under Mick Abae at Fertility & Genetics.
I paid $15,900 for a multi cycle. Plus an additional $700 for anesthesia.
Describe Mick Abae's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility & Genetics.
No feedback
What specific things went wrong at Fertility & Genetics?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Fertility & Genetics.
On my second protocol the doctor decided not to test my estrogen levels at all because he felt the cycle was going so well...well the day before my retrieval I get a frantic phone call from the nurse stating to lower my dose of the trigger shot becuase my estrogen levels were through the roof. I believe that this had a huge impact on my egg quality.
0
Doctor
Mick Abae
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
0
Clinic
Fertility & Genetics
Plantation
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2017, Unsuccessful
NPS
4
NPS
4
Age 42
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
Uterine Fibroids
Latinx
Income $50K - $99K
Accountant
3rd of 4 Docs
6 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Mick Abae was] Always on time for appointments...rarely does frozen embryo transfers...Nit a good communicator, didn’t know how many embryos would be transferred until I arrived on day of transfer, tv screen wasn’t working when embryologist got embryos to transfer and the process seemed unprofessional...Dr. Abae is a little distant and cold...Ask lots of questions and force him to explain anything you’re unaware of.
Costs are cheaper [at UHealth Reproductive and Fertility Center] than other clinics but that’s because they don’t seem to do lots of frozen embryo transfers. They don’t communicate well during Ivf however the appointments were always on time.ask the embryologist lots of questions and if you do Ivf ensure that he lets you know in advance the number of embryos to be transferred prior to the transfer date.
How was your experience with Mick Abae at UHealth Center for Reproductive Medicine?
Strengths - works 7 days a week. Always on time for appointments, friendly staff, rarely does frozen embryo transfers. Weaknesses - Nit a good communicator, didn’t know how many embryos would be transferred until I arrived on day of transfer, tv screen wasn’t working when embryologist got embryos to transfer and the process seemed unprofessional. Embryologist didn’t communicate results, everything seemed rushed.
What's one piece of advice would you give a prospective patient of Mick Abae at UHealth Center for Reproductive Medicine?
Ask lots of questions and force him to explain anything you’re unaware of. Ask the embryologist to discuss the status of your embryos.
During treatment, were you treated like a number or a human with Mick Abae at UHealth Center for Reproductive Medicine?
Dr. Abae is a little distant and cold. However, he was always on time.
Describe the protocols Mick Abae used in your cycles at UHealth Center for Reproductive Medicine and their degree of success.
Too long to discuss.
Describe your experience with your nurse at UHealth Center for Reproductive Medicine.
Excellent primary nurse
Describe your experience with UHealth Center for Reproductive Medicine.
Costs are cheaper than other clinics but that’s because they don’t seem to do lots of frozen embryo transfers. They don’t communicate well during Ivf however the appointments were always on time.ask the embryologist lots of questions and if you do Ivf ensure that he lets you know in advance the number of embryos to be transferred prior to the transfer date.
Describe the costs associated with your care under Mick Abae at UHealth Center for Reproductive Medicine.
$9,900 for ivf
What specific things went wrong at UHealth Center for Reproductive Medicine?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
4
Doctor
Mick Abae
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
4
Clinic
UHealth Center for Reproductive Medicine
Plantation
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5