How was your experience with Mickey Coffler at HRC?
Dr. Coffler sits down one-on-one with you and your partner during the initial consult. We had about 45 minutes with him to explain our fertility history and ask many questions. He did not rush us at all. He addressed our questions. He does not typically go into detail when communicating, so sometimes I felt like I had to ask more questions to understand at the level that I preferred. He wants to help and will answer any question, but he does seem busy and juggling a lot of things. Also Dr. Coffler is well respected in the community. When I had an HSG, I mentioned his name to the radiologist and she confidently said, "Oh, you'll get pregnant! You're in good hands."
What's one piece of advice would you give a prospective patient of Mickey Coffler at HRC?
If you need more information, just ask and tell him that. Email is an easy way to communicate with the staff and you can expect quick responses (usually within the same day).
During treatment, were you treated like a number or a human with Mickey Coffler at HRC?
Although I did not necessarily see the doctor at each visit, I knew that he was actively involved in the management of my treatment. Communication was always prompt and the staff was always available to answer any questions. They understood my needs as a person and did not just treat me like I was a statistic for their office. For example, the doctor recommended a procedure and I was about to do the procedure but I had some concerns, so I decided to cancel even though I had already showed up. The doctor was completely fine with my decision and even called me that afternoon to see how I was feeling about it all. Another time, the doctor left me a 3 min long voicemail on a Friday afternoon to answer one of my questions that I had emailed a nurse about. Very considerate staff!
Describe the protocols Mickey Coffler used in your cycles at HRC and their degree of success.
We did medicated timed intercourse with monitoring. We started with the highest dose of Letrozole (which I had used in my previous cycle with another doctor) but I did not respond, so then Dr. Coffler prescribed Clomid at the lowest dose (which was my first time using). I responded to the Clomid and had a Ovidrel trigger shot. I ovulated (for the first time out of my 3 total cycles, two of which with another fertility specialist) but did not get pregnant.
Describe your experience with your nurse at HRC. (Assigned nurse: Angel)
Angel is an incredible nurse. She was a breath of fresh air compared to my previous RE's office! Angel was pleasant and kind. Angel was so easy to communicate with. She was available anytime by phone or email. I even emailed her while she was on vacation and another time on a Saturday and she responded the same day. Angel is one of the main reasons that I LOVED this clinic!
Describe your experience with HRC.
Communication and compassion are this clinic's strengths. Dr. Coffler and Angel the nurse stand out at this office because you can really tell they care, and they work directly with you on the details of your treatment. Also, this office has a small staff that knows what they are doing. They have a team who each knows their roles and you will see them doing it throughout your treatment. This office isn't in the nicest or newest building but that really wasn't an important factor for me. My previous doctor had a nice facility but poor communication and bedside manner. The opposite is true at HRC, and I was so happier and felt respected here because of that!
Describe the costs associated with your care under Mickey Coffler at HRC.
With TRICARE Standard, my copay for a monitoring ultrasound and blood work was $100. Most everything else with my medicated timed intercourse was covered.