Rated 9.2
Strongly recommend: 90%Neutral: 3%Don't recommend: 7%9.2
90% strongly recommend
31 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9
9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.9
5.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Texas
Residency
Maricopa County

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Mika Thomas works in 1 office at

Dallas-Fort Worth Fertility Associates
Rated 9
Strongly recommend: 75%Neutral: 17%Don't recommend: 8%9

Explore Clinic
Dallas
477 Glen Lakes Dr
Dallas, TX 75231

31 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2020, Successful
NPS
10
NPS
10
Age 31 - 36
4 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Thomas has always created an environment of openness and made me feel comfortable trusting her...her thoroughness and protocol [is]to start with lease invasive treatments first. IVF was confirmed as the next step...she chose to do an Lupron trigger protocol for our first round of IVF and retrieved 9 eggs...For our second round of IVF she changed our protocol to the estrogen priming protocol. She retrieved 7 eggs...I’m grateful that Dr. Thomas took into consideration our specific issues to make the decisions as to doing multiple embryo transfers.
The nurses [of Dallas-Fort Worth Fertility Associates] were extremely thorough, kind, and compassionate...clinics strength is the thoroughness is communication and effectiveness in the timely manor...Their weakness is the lack of shared information across the board...we had insurance that covered infertility treatments so we paid about $2000 out of pocket IVF 2: we had a small amount left of infertility insurance coverage so we paid about $9,000 out of pocket IVF 3 : $3000 office visits $3500 lab $1340 ICSY $500 anesthesia FET: $1500 office $1450 lab $500 meds IVF 4-5: $3000 + $1500 office visits $4500 lab (some to be reimbursed if we don’t continue with fertility treatments since we didn’t do the freeze all and FET.) $500 anesthesia $7,100 Meds
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas has always created an environment of openness and made me feel comfortable trusting her. I have never felt like she did anything but be fully honest yet always hopeful. She’s done a fantastic job of that delicate balance. She’s felt like a huge cheerleader in our journey but always transparent.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
I would advice a patient to come prepared with any and all questions for Dr. thomas and she will happily answer them and more.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas and her nurses have always been extremely kind and compassionate. Dr. Thomas has given her time, patiently, many times. She’s celebrated with us and shes tears with us. She’s been very professional and straight forward but with compassion.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
We came to Dr. Thomas having a failed IUI with another Dr. and being told IVF was our only option going forward. She received us compassionately and said she first wanted to run a few tests and do a procedure to ensure my Fallopian tubes weren’t blocked. The first doctor never even mentioned that was an option much less suggested it. Our first impression brought us gratitude at her thoroughness and protocol to start with lease invasive treatments first. IVF was confirmed as the next step. I was diagnosed with diminished ovarian reserve with poor quality eggs and my husband with male infertility, similar to my issues. In light of that, she chose to do an Lupron trigger protocol for our first round of IVF and retrieved 9 eggs. 3 fertilized. She transferred 2 embryos for a day 5 transfer- the thought being giving them time to mature more before transferring. We also did ICSY because of the lack of health of my husband’s sperm. The the third embryo did not make it to be frozen. We got a negative pregnancy test. For our second round of IVF she changed our protocol to the estrogen priming protocol. She retrieved 7 eggs. 3 fertilized using ICSY. 3 were transferred in a day 3 transfer with the thinking that if they were put in my body sooner they would have a healthier environment and a better chance to survive. We got a negative pregnancy test. For our 3rd round of IVF we used the same protocol. 7 eggs were retrieved. 5 fertilized with ICSY. 3 were transferred with a day 3 transfer and one embryo made it to be frozen. We were told we were technically pregnant but practically not- a chemical pregnancy. We got a negative test the second time. This then left us with one frozen embryo. We then did a FET with the typical protocol which resulted in the pregnancy and birth of our beautiful and healthy daughter! We then did a 4th IVF cycle. Same estrogen priming protocol. During the stimulation I experienced a lead/dominate follicle and the cycle was cancelled just prior to the transfer. We were told while this doesn’t happen a whole lot it is definitely more common with diminished ovarian reserve bc of so few eggs. She did not feel there was a high chance we would experience this back to back and to try again. We then did our 5th round of IVF, with no changes in the protocol and my body seemed to respond really well for me with 10 follicles measuring , 8 being healthily mature, going into the retrieval. When Dr. Thomas went in to retrieve those eggs there were only 3 there, all very immature ones. I apparently prematurely ovulated. Dr. Thomas was just as shocked as we were. None of those 3 fertilized so transferring was no longer an option. She expressed this happening maybe once a year or every other year and either I was in that small percentage or there was an issue with the effectiveness of trigger shot I used. She is pursuing gathering that info and reporting it to the medicinal manufacturer. To say we were devastated is an understatement. She said there was nothing I could have done different. Should we do IVF again she would monitor me just prior to the retrieval to ensure the follicles are there to spare going through a retrieval unnecessarily. So, here we are now..and are considering doing embryo adoption.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Brittany Ruder )
The nurses were extremely thorough, kind, and compassionate. Because of the length of our journey they felt like friends and advocates for me.
Describe your experience with Dallas-Fort Worth Fertility Associates.
The clinics strength is the thoroughness is communication and effectiveness in the timely manor in which they do it. Their weakness is the lack of shared information across the board. There have been many times one person knew info but the next visit a different office staff didn’t know the same important information (scheduling, fees, etc) I’d also say a weakness at times is their front of house receptionist. There have been times she has been rude and impatient with me and others (as I have been in earshot).
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
IVF 1: we had insurance that covered infertility treatments so we paid about $2000 out of pocket IVF 2: we had a small amount left of infertility insurance coverage so we paid about $9,000 out of pocket IVF 3 : $3000 office visits $3500 lab $1340 ICSY $500 anesthesia FET: $1500 office $1450 lab $500 meds IVF 4-5: $3000 + $1500 office visits $4500 lab (some to be reimbursed if we don’t continue with fertility treatments since we didn’t do the freeze all and FET.) $500 anesthesia $7,100 Meds
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
I’m grateful that Dr. Thomas took into consideration our specific issues to make the decisions as to doing multiple embryo transfers. We fully supported her going from 2 to 3 for the rest of our cycles knowing our odds were lower than most.
What specific things went wrong at Dallas-Fort Worth Fertility Associates?
  • Provided conflicting information
Describe the specific things that went wrong at Dallas-Fort Worth Fertility Associates.
The only thing that has been conflicting is financially what had been agreeed in based on the amount of cycles I’d been through. The Dr. had told us one amount and different office assistants didn’t seem to have that relayed to them or properly documented in their system.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
8
Age 31 - 32
1 IVF
1 Egg Freezing
Male Factor
Sales Representative
2nd of 2 Docs
2 IVF With Other Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Since we opted for genetic testing, Dr. Thomas will only allow us to transfer 1 embryo at a time...She is involved in adjusting my treatment plan as needed. She is compassionate and has a great staff around her to support her patients...I would set your expectations that you likely won't see her or speak to her each visit. She has a great set of nurses around her that do most of the communicating.
[the D-FW Fertility nurses] are easily accessible and always return my calls the same day...I believe this clinic has too many patients to provide excellent care. There are often long wait times to schedule an appointment with the doctor. They have high success rates compared to other clinics in the area, and their lab has a great reputation. My recommendation would be to lower your expectations on the frequency of communication and push for being involved in your treatment protocol.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas is extremely knowledgable and thorough. She caught things my first fertility doctor missed or skipped over. She is involved in adjusting my treatment plan as needed. She is compassionate and has a great staff around her to support her patients.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
I would set your expectations that you likely won't see her or speak to her each visit. She has a great set of nurses around her that do most of the communicating.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
I like to be an active participant in my fertility treatment, and I have not always had the level of communication that I need. I believe this is due to my clinic being overwhelmed with patients. They have not always personalized our treatment plan or communicated with me consistently. There are often long wait times for scheduling appointments, which can be frustrating. However, the success of the doctors and lab outweigh the level of personalization I receive.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
I have gone through 1 IVF cycle with Dr. Thomas. She had me prime with estradiol pills for about 1 week before my cycle. I then started 300 IU of Follistim and 150 IU of Menopur for 4 evenings. I added Ganorelix the 5th evening. I took stim medication for 9 days prior to triggering with Pregnyl. Dr. Thomas retrieved 12 eggs. 10 fertilized and 3 made it to blastocyst. We are still awaiting our genetic testing results.
Describe your experience with the nursing staff at Dallas-Fort Worth Fertility Associates.
Leah and Marissa are great nurses. They are easily accessible and always return my calls the same day. They are knowledgable enough to answer almost all of my questions.
Describe your experience with Dallas-Fort Worth Fertility Associates.
I believe this clinic has too many patients to provide excellent care. There are often long wait times to schedule an appointment with the doctor. They have high success rates compared to other clinics in the area, and their lab has a great reputation. My recommendation would be to lower your expectations on the frequency of communication and push for being involved in your treatment protocol.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
We had some insurance coverage, so we paid estimated fees to the clinic. After our first 2 cycles of IVF, we ended up with a credit of over $6,000.
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
Since we opted for genetic testing, Dr. Thomas will only allow us to transfer 1 embryo at a time.
What specific things went wrong at Dallas-Fort Worth Fertility Associates?
  • Lost paperwork
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Dallas-Fort Worth Fertility Associates.
They sent my embryo biopsies to the wrong genetic testing lab one time. They made it right by crediting me for my testing fees.
10
Doctor
Mika Thomas
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
9
NPS
8
Age 30 - 33
1 IVF
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr. Thomas was very knowledgable and systematic in her approach. She was also willing to order additional testing that I felt like I needed to have the information from...A single embryo was the only option discussed...I wish I was able to see her at more of my appointments as I often had questions that the other staff could not answer...She was reassuring when things weren't going exactly as planned and guided me to make the best decisions for me even when they were harder choices to make
[the DFW Fertility Associates nurses] always called back on the same day and gave me answers as best they could. Sometimes I had more questions or wanted more detailed answers that they couldn't provide which was very frustrating...IVF 18000 including genetic testing and ICSI 800 embryo storage yearly...I wish the doctors gave more face to face time to their patients and communicated plan of care a bit better
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas was very knowledgable and systematic in her approach. She was also willing to order additional testing that I felt like I needed to have the information from. When I was able to see her, she was personable and compassionate. She was reassuring when things weren't going exactly as planned and guided me to make the best decisions for me even when they were harder choices to make. I wish I was able to see her at more of my appointments as I often had questions that the other staff could not answer.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Come with a list of questions when you do see her, because that will probably be one of the only times you will get to ask all of your questions face to face.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
The clinic is very busy. When I did get to speak directly to Dr. Thomas I felt like a human who she remembered and cared about. But often times I had questions that only she could adequately answer for me and I was not able to speak with her and felt like a number who she didn't have time for.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
After recurrent pregnancy loss with some genetic abnormalities found in a few of the losses, Dr. Thomas said we should try and screen embryos for genetic abnormalities before placing them back in. So we did IVF with PGS
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates.
They always called back on the same day and gave me answers as best they could. Sometimes I had more questions or wanted more detailed answers that they couldn't provide which was very frustrating.
Describe your experience with Dallas-Fort Worth Fertility Associates.
It seems like a successful clinic, its comfortable and well run. I wish the doctors gave more face to face time to their patients and communicated plan of care a bit better. I do really like my doctor and trust her a lot. The nurses seem to get annoyed with me when I ask questions which is never the best feeling to have. Going through all of this is stressful enough, I shouldn't have to worry about what the nurses think about me needing additional information.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
IVF 18000 including genetic testing and ICSI 800 embryo storage yearly
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
A single embryo was the only option discussed.
What specific things went wrong at Dallas-Fort Worth Fertility Associates?
  • Failed to call with results
Describe the specific things that went wrong at Dallas-Fort Worth Fertility Associates.
Sometimes when labs were sent elsewhere, I would receive the results before the clinic did so I would call them to tell them the results since they affected my treatment plan. Im not sure why they weren't getting the results as fast as I was.
9
Doctor
Mika Thomas
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 32
Recurrent Pregnancy Loss
Unexplained
European
Middle Eastern
Income $100K - $199K
2nd of 2 Docs
7 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
With Dr. Thomas specifically, I felt that she reviewed all of my results thoroughly and caught tests that should have been done by my former doctor but never were. She listened to our concerns coming from a clinic we were not comfortable with...She listens well and considered all of my questions and concerns. I do feel like even though the clinic is busy and she has a lot of patients, she reviewed my case and my history specifically when deciding best options for me.
Because of previous miscarriages we did a freeze all to biopsy for PGT-A testing [with Dallas-Fort Worth Fertility Associates]...The nursing staff was just wonderful. Everyone was so nice to work with, and communication was perfect...the place was so well organized and everyone knew their role and how to get the job done efficiently. I haven’t worked much with the billing department yet, but the time I did they were giving me different information than the pharmacy and my insurance company. What was correct was not what the billing department said, so I worked it out in my own with the pharmacy and my insurance. Not sure where the disconnect was in that situation.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
She listens well and considered all of my questions and concerns. I do feel like even though the clinic is busy and she has a lot of patients, she reviewed my case and my history specifically when deciding best options for me.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Ask questions. She’s going to give you high level information, but if you want to know about other options or question why she does one method over another, ask. She will always answer your questions and consider your concerns on treatment.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
With Dr. Thomas specifically, I felt that she reviewed all of my results thoroughly and caught tests that should have been done by my former doctor but never were. She listened to our concerns coming from a clinic we were not comfortable with. Communication with the clinic is great. If you call your nurse, she absolutely will get back with you.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
We did IVF using gonal f, menopur, and cetrotide with a dual trigger at the end. Because of previous miscarriages we did a freeze all to biopsy for PGT-A testing.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Leah)
The nursing staff was just wonderful. Everyone was so nice to work with, and communication was perfect.
Describe your experience with Dallas-Fort Worth Fertility Associates.
The clinic sees a lot of patients, so if you are hoping for a clinic where you see your doctor every time you come in, this might not be the place for you. But in my opinion the place was so well organized and everyone knew their role and how to get the job done efficiently. I haven’t worked much with the billing department yet, but the time I did they were giving me different information than the pharmacy and my insurance company. What was correct was not what the billing department said, so I worked it out in my own with the pharmacy and my insurance. Not sure where the disconnect was in that situation.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
We paid for the medications out of pocket because it ended up being a better deal than using insurance. We also paid for genetic testing out of pocket because it wasn’t covered by insurance. We paid up front deposits to both the lab and clinic. Everything else was filed through insurance. All in all, it’s a pricy procedure but on par with other clinics.
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
Because we are doing PGT-A testing, the policy is to transfer only one embryo at a time.
9
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 36
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
2nd of 2 Docs
8 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Thomas was very sensitive in her delivery when she told me she thinks I have borderline DOR. I’ve always suspected egg quality was the issue why we aren’t conceiving, and she suspects the same. Reading my health history, she also called in a mammogram since it’s been 2 years since my last one. This is in my records for every dr. I see, but she’s the only one to action an updated test...I’m just starting my first IUI cycle...personally went to the front desk and asked for my insurance coverage benefits.
I’m just starting my first IUI cycle [at Dallas-Fort Worth Fertility Associates]...Leah [nurse] has excellent follow through! I left my consultation at 5pm on a Tuesday, and Leah called me at 8:30 on Wednesday to update me on questions I asked her, that she had to ask Dr. Thomas...I was not even charged a specialist visit copay for my initial consultation and ultrasound. I asked if that was a mistake, and the front desk receptionist said I would owe at my CD9 ultrasound.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas was very sensitive in her delivery when she told me she thinks I have borderline DOR. I’ve always suspected egg quality was the issue why we aren’t conceiving, and she suspects the same. Reading my health history, she also called in a mammogram since it’s been 2 years since my last one. This is in my records for every dr. I see, but she’s the only one to action an updated test.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Send your test results in beforehand so she knows what she’s working with. Come prepared with questions, and take lots of notes.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas is very friendly and a great listener. She was very well-prepared for our initial consultation, having reviewed all test results and notes for my husband and me. Her nurses have excellent follow through, too!
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
I’m just starting my first IUI cycle, and Dr. Thomas has me on 5mg Letrozole CD3-7, 75 units of gonal F CD5-8, and ultrasound on CD9 to determine if I need more stimulation or am ready to trigger.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Leah)
Leah has excellent follow through! I left my consultation at 5pm on a Tuesday, and Leah called me at 8:30 on Wednesday to update me on questions I asked her, that she had to ask Dr. Thomas.
Describe your experience with Dallas-Fort Worth Fertility Associates.
It took 6 weeks until they had an opening for an initial consultation, but I was able to schedule my CD9 ultrasound a week out for the time I wanted. Dr. Thomas spent over an hour with us during our initial consultation, to the point where the nurse peaked in to give her a time warning, and she kept letting us talk and ask questions, and said “she’s always in trouble for going over the time limit.” Not a bad thing in my book!
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
Dr. Thomas personally went to the front desk and asked for my insurance coverage benefits. I was not even charged a specialist visit copay for my initial consultation and ultrasound. I asked if that was a mistake, and the front desk receptionist said I would owe at my CD9 ultrasound.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 34 - 35
2 IUI
1 IVF
Poor Egg Quality
European
Income $100K - $199K
Architect
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Mika [Dr. Thomas] has taken an immense amount of time to make sure that I feel understood and that I have had clear expectations at every step. Mika has been conservative in her treatment plan, which is something I dearly wanted. Over the course of the last year we have slowly increased our efforts rather than immediately jumping to invasive procedures. I'm currently undergoing IVF with Mika and she has made the process as emotionally painless as possible...
She's [nurse at Dallas-Fort Worth Fertility Associates] always willing to spend extra time with me on the phone and makes sure I completely understand each step in the process...The clinic is amazing, everyone is so nice and helpful and there is information abundant. My only complaint would be how busy it can get - very rarely I've had to wait more than 30 minutes...I think our freeze all cycle with PGS was around $12K plus the cost to the pgs testing lab and medications
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Mika has been by far the best doctor, not just fertility specialist, that I've ever seen. Mika has taken an immense amount of time to make sure that I feel understood and that I have had clear expectations at every step. Mika has been conservative in her treatment plan, which is something I dearly wanted. Over the course of the last year we have slowly increased our efforts rather than immediately jumping to invasive procedures. I'm currently undergoing IVF with Mika and she has made the process as emotionally painless as possible. I wouldn't see anyone else.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Ask all your questions and never feel intimidated, Mika is very compassionate and wants you to feel heard.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Mika is 100% available and there for you at any time you need her. No question is too small and I've never once felt like she didn't have time to explain something to me. She is incredibly kind, funny and at the same time has a way of calming you - nerves don't stand a chance!
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
in August of 2018 I suffered a tubal pregnancy and ruptured fallopan tube, resulting in a salpingectomy. After I recovered for a few months, I made an appointment with Mika. I'm 35 and being 1 tube down I wanted to have as much guidance as possible. Mika and I discussed a plan and she heard me that I wanted to be as minimally invasive as possible. For the first few cycles we tracked my ovulation and I used the ovusense and OPK to confirm it. After 3 failed cycles we began adding clomid, did that for 2 months and then tried 2 cycles with femara/letrozole. After that didn't work we decided to try two rounds of IUI. The first did not take and after that I decided to take a cycle off. We tried again and that one didn't take, so we decided to give IVF a try. I just had my first ever retrieval and Mika made the entire experience so easy and so much less scary than I thought it would be. She was able to retreive 22 eggs (!) and in the end 12 of them grew into healthy blastocysts. We are waiting on PGS results now and then will try our first transfer. wish us luck!
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Marissa & Candace)
Marissa is one of Mika's nurses and who I work with primarily. Marissa calls my like clockwork with my results, she knows how nerve-wracking waiting on that call can be! She's always willing to spend extra time with me on the phone and makes sure I completely understand each step in the process. She's always got a smile on her face when I see her and has the sweetest personality!
Describe your experience with Dallas-Fort Worth Fertility Associates.
The clinic is amazing, everyone is so nice and helpful and there is information abundant. My only complaint would be how busy it can get - very rarely I've had to wait more than 30 minutes. Having said that, it's worth waiting for and it doesn't bother me.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
I think our freeze all cycle with PGS was around $12K plus the cost to the pgs testing lab and medications
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
We haven't had this conversation yet.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 28
4 IUI
Latinx
Income $100K - $199K
Accountant
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
When I had slow follicle growth, she [Dr. Mika Thomas] added days of Gonal and then progesterone after ovulation. Fourth IUI was successful...When I met with Dr. Thomas I always felt like talking to me was her highest priority at that time. I never felt rushed or dismissed when I had questions that took longer. My husband and I came in with our plans and she always offered alternatives and additional options...I can be described as very impatient. I was positive we would be successful on our first try and once we were on our third IUI, I was pretty upset. She quickly met with me to discuss my concerns and offered alternative supplements to take. She always made I was comfortable during the IUI and always had a positive attitude.
I really liked this clinic [Dallas-Fort Worth Fertility Associates]. Everyone was very nice and easy to talk to. Very clean and organized. My only negative thing to say is allowing children in the waiting room. It can be hard to see them there when going through infertility...Leah [nurse] was great at answering questions. She was helpful when we had some scheduling issues and also quickly returned calls after a positive test and I had some spotting.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
I can be described as very impatient. I was positive we would be successful on our first try and once we were on our third IUI, I was pretty upset. She quickly met with me to discuss my concerns and offered alternative supplements to take. She always made I was comfortable during the IUI and always had a positive attitude.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Speak up with questions
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
When I met with Dr. Thomas I always felt like talking to me was her highest priority at that time. I never felt rushed or dismissed when I had questions that took longer. My husband and I came in with our plans and she always offered alternatives and additional options.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
Our infertility was male factor and we were using donor sperm, there was nothing to indicate I'd have issues getting pregnant. We started with an HSG and blood test and everything came back normal. First treatment was Clomid only. I had great follicle growth and progesterone levels after the IUI. After my period came three days early, she added progesterone suppositories after each IUI. Second IUI was also clomid only with progesterone after ovulation. Third IUI was Clomid with Gonal F and progesterone after ovulation. Fourth IUI was Clomid with Gonal F. When I had slow follicle growth, she added days of Gonal and then progesterone after ovulation. Fourth IUI was successful.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Leah)
Leah was great at answering questions. She was helpful when we had some scheduling issues and also quickly returned calls after a positive test and I had some spotting.
Describe your experience with Dallas-Fort Worth Fertility Associates.
I really liked this clinic. Everyone was very nice and easy to talk to. Very clean and organized. My only negative thing to say is allowing children in the waiting room. It can be hard to see them there when going through infertility.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
Procedures, donor sperm thawing, follicular ultrasounds, bloodwork
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
NA
What specific things went wrong at Dallas-Fort Worth Fertility Associates?
  • Lost paperwork
Describe the specific things that went wrong at Dallas-Fort Worth Fertility Associates.
My donor paperwork was lost that had to be notarized. I had dropped of the paperwork in the clinic and luckily scanned my own copies.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 33 - 35
2 IVF
Male Factor
Unexplained
European
Income $200K - $499K
1st of 2 Docs
1 IVF With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Thomas always was patient with the abundance of questions I brought into her office. Even if I repeated questions, she answered and summarized what was important and what I couldn't control and/or worry about...I came to Dr. Thomas without a uterus. My ovaries responded very quickly to the protocol she provided...truly felt the care radiating from Dr. Thomas throughout each phase of our IVF cycles and FETs. She was our biggest cheerleader and continues to be even though after two IVF cycles and two failed transfers we've switched doctors. I do all of my monitoring at Dr. Thomas' office and often call her and visit with her to get her second opinion and thoughts on any fertility-related decisions my husband and I make.
Blood draw nurses, especially Shari, and sonographers were sweet, patient, thoughtful and never made me feel uncomfortable during the course of their exams [at Dallas-Fort Worth Fertility Associates]. The only frustration I ever felt with this clinic was dealing with the third party/donor nurse Deborah. During our FET with our GC, Deborah was very quick and business minded not taking a lot of time on the phone and seemingly impatient when asked questions...Very welcoming front office. You'll always see the same faces and the familiarity and consistency is nice and comforting. Never had to wait for an extended period of time for appointments. Billing and check-out stations were always quick and prepared. Felt recognized and acknowledged by a majority of the employees.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Mika Thomas looks at the big picture and also the granular details associated with IVF and the gestational carrier component my husband and I encountered. After two failed FET with the same GC at Dr. Thomas' practice and my husband and I making the decision to switch clinics, I still visit her office to have her review my current GC and any cycle questions that I have. She treats me with the same compassion, care, concern and courtesy as if I was still her patient. In each scenario where my husband and I to make a big decision, Dr. Thomas always provided two to three options. When asked, she always told me what she would advise her sister to do. This heartfelt and compassionate nature of Dr. Thomas allowed us to continually trust her. Dr. Thomas was always available for a brief (or extended) chat. Often times I'd be getting blood drawn at a separate station and she would peek her head in to check on me. She always asked about my husband when he couldn't attend appointments and constantly asked about my best friend's pregnancies and now children after I referred her as a consult. I know without a doubt that Dr. Thomas is rooting for my husband and I to have a biological child through IVF and surrogacy.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Ask as many questions as you feel necessary! Dr. Thomas always was patient with the abundance of questions I brought into her office. Even if I repeated questions, she answered and summarized what was important and what I couldn't control and/or worry about.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
The entire office starting with the receptionists, to nurses, embryologists, Dr. Thomas, and everyone in between was incredibly polite, patient, and responsive. My husband and I truly felt the care radiating from Dr. Thomas throughout each phase of our IVF cycles and FETs. She was our biggest cheerleader and continues to be even though after two IVF cycles and two failed transfers we've switched doctors. I do all of my monitoring at Dr. Thomas' office and often call her and visit with her to get her second opinion and thoughts on any fertility-related decisions my husband and I make.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
I came to Dr. Thomas without a uterus. My ovaries responded very quickly to the protocol she provided. Cycle 1: 2 weeks BC, menopur and gonal-f and lupron trigger Cycle 2: Lupron priming, BC, menopur & FSH and then Ganirelix mid STIM
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Shari)
Blood draw nurses, especially Shari, and sonographers were sweet, patient, thoughtful and never made me feel uncomfortable during the course of their exams. The only frustration I ever felt with this clinic was dealing with the third party/donor nurse Deborah. During our FET with our GC, Deborah was very quick and business minded not taking a lot of time on the phone and seemingly impatient when asked questions.
Describe your experience with Dallas-Fort Worth Fertility Associates.
Very welcoming front office. You'll always see the same faces and the familiarity and consistency is nice and comforting. Never had to wait for an extended period of time for appointments. Billing and check-out stations were always quick and prepared. Felt recognized and acknowledged by a majority of the employees.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
2016 fees Consult fee $225 - portion covered by insurance Semen analysis - $90 Semen specimen and sperm cryo - $475 IVF cycle (freeze) including all blood & u/s - $4,250 Lab fees including ICSI ($1,340) - $6,940 total Separate: Meds - $6,500 approx Genetic testing (outside of clinic) - $2,125
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
8
Age 31 - 32
1 IUI
PCOS
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Accountant
Only Doc Seen
Neutral
Neutral
Unsuccessful
During cycles I felt like a number. However after my third miscarriage, when I had to undergo a D&C procedure that didn't go as planned, she was very involved and personally reached out to me a number of times to ensure I was recovering properly. ... Dr. Thomas is very honest, which can be a good thing. She sees things from a science perspective, which I guess she is trained to do. During my first cycle, she tried letrozole, it didn't work well, so we added more and changed my treatment each cycle.
There are a lot of doctors, nurses, billing coordinators, etc. at the clinic [Dallas-Fort Worth Fertility Assoc]. Which can be a good thing or a bad thing. Sometimes I never know who I'm going to talk to. I always saw the same 2 sonographers, which I really appreciated. ... Once I received someone else's blood results. It was my first beta HCG for that pregnancy. The result seemed high considering it was the first HCG and 10 DPO. I challenged why it would be so high, but was brushed off. The office called back hours later informing me the results were someone's else's
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas is very honest, which can be a good thing. She sees things from a science perspective, which I guess she is trained to do. During my first cycle, she tried letrozole, it didn't work well, so we added more and changed my treatment each cycle. I felt like we were always trying something new, which was nice on one hand but why didn't we try that in the beginning? I am frustrated 'new' ideas were coming out every month, but nothing about my cycles really ever changed.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Do your own research. Ask about trying things you've read about or heard your friends try. Challenge her to mix up the treatment cycles.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
During cycles I felt like a number. However after my third miscarriage, when I had to undergo a D&C procedure that didn't go as planned, she was very involved and personally reached out to me a number of times to ensure I was recovering properly.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
I only taken letrozole for oral meds, first starting with 2.5 mg then up to 5 mg. I only grew one follicle with letrozole each cycle (5). After insisting we try something more aggressive to get more than one follicle, she added gonal-f. My first cycle on gonal-f +letrozole was pretty low dose, and again resulted in one follicle. My second cycle on gonal-f +letrozole was more than double the dosage than the first but again resulted in one follicle.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Leah, Kelly, Julia )
I felt there was a revolving door/Rolodex of nurses. When I started seeing Dr. Thomas, I had a nurse named Julia. Abruptly she left, I had to ask why I was talking to a new nurse, she didn't even introduce herself and explain she'd be my nurse going forward. About 75% of the time I hear from my 'primary' nurse, now Leah. The other times, I hear from someone random that I've never talked to before that I'm not convinced as read my file or knows what is going on with my case.
Describe your experience with Dallas-Fort Worth Fertility Associates.
There are a lot of doctors, nurses, billing coordinators, etc. at the clinic. Which can be a good thing or a bad thing. Sometimes I never know who I'm going to talk to. I always saw the same 2 sonographers, which I really appreciated. I had to visit the clinic once on the weekend for monitoring, my nurse/doc wasn't on call, so I saw a different nurse. It was convenient that the clinic was open on the weekend, I understand the practice is designed to allow the doctors/nurses to rotate who is on call. Dr. Thomas performed my IUI herself. I didn't do IFV, but it is my understand that she would perform all her related IFV procedures. Dr. Thomas performed my D&C. She also saw her for all my follow up appointments related to that.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
My office visits and procedures were covered by insurance. I paid for shots out of pocket.
What specific things went wrong at Dallas-Fort Worth Fertility Associates?
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at Dallas-Fort Worth Fertility Associates.
Once I received someone else's blood results. It was my first beta HCG for that pregnancy. The result seemed high considering it was the first HCG and 10 DPO. I challenged why it would be so high, but was brushed off. The office called back hours later informing me the results were someone's else's and mine were lower (but still high enough to be considered a pregnancy). I asked how this happened and wasn't given a clear answer. It made me skeptical for my subsequent blood results.
8
Doctor
Mika Thomas
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 33 - 35
4 IUI
2 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Thomas is such a kind soul. She treats her patients as though you are a part of her family. Throughout my treatment, she would call me herself to deliver news or just to check on me. I never felt like just a number, she always made me feel as though I was her only patient...She always wants to make sure that you are comfortable with your plan of care and that you completely understand what will be happening throughout your cycle.
Brittany is the absulute best!! She is the most kind and compassionate nurse I have ever met. Thorough my journey with Dr. Thomas and Dallas Fertlity, she has had to deliver some tough news to me many times and she always wants to make sure that I am okay...Everyone is very kind and courteous in the office. The ladies at the front are wonderful about helping you understand the costs of your plan of care and always answer any questions you may have. All of the nurses and technitions are so sweet and make you feel welcome.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas is an outstanding doctor. She regularly called to check on me and made me feel as though I was heard. My husband and I, even after going through fertility treatments for almost 2 years now, ask a ton of questions and she is always so patient and through when answering. She always wants to make sure that you are comfortable with your plan of care and that you completely understand what will be happening throughout your cycle.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Don’t be afraid to ask as many questions as needed about your cycle/plan of care. She is wonderful about making you comfortable with everything that you will go through.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas is such a kind soul. She treats her patients as though you are a part of her family. Throughout my treatment, she would call me herself to deliver news or just to check on me. I never felt like just a number, she always made me feel as though I was her only patient.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
For my first round of IVF that was canceled due to low follicular development, we did an Antogonist protocol with BC pills for priming. We all decided after this round that I would not take BC pills again because of my poor response. For the next two rounds of IVF, I did estrogen priming and micro-flare protocols with the highest amount of Follestim and Menopur possible. I had a great response to this protocol, considering my AMH level, and ended up with 7 eggs each cycle. For my most recent round of IVF, we did the same protocol as before, but added in HGH and a steroid. I ended up having poor follicular response and converted to an IUI.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Brittany Ruder)
Brittany is the absulute best!! She is the most kind and compassionate nurse I have ever met. Thorough my journey with Dr. Thomas and Dallas Fertlity, she has had to deliver some tough news to me many times and she always wants to make sure that I am okay.
Describe your experience with Dallas-Fort Worth Fertility Associates.
Everyone is very kind and courteous in the office. The ladies at the front are wonderful about helping you understand the costs of your plan of care and always answer any questions you may have. All of the nurses and technitions are so sweet and make you feel welcome.
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
Since my embryo quality was not great, Dr. Thomas opted to transfer two embryos for each of my fresh, day 3 transfers.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 31
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Black or African-American
Income $50K - $99K
Marketer or PR
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I was not expecting to be diagnosed with DOR. ... We will begin with an IUI with injectables in December after I’ve healed. ... At all of my appointments so far, I’ve never felt rushed and she [Dr. Mika] spent almost 1 hour with me at each appointment. She walked through the steps I needed to go through before starting fertility treatments and made me feel comfortable with our plan. ...
There are several REs at this clinic [Dallas-Fort Worth Fertility Associates] and I think that allows for the doctors to spend more time with their patients. As a DOR patient, I will be interested to see how they manage changes to protocols if we are not successful. ... Any time I call the clinic, I typically get a call back the same day within a couple of hours. ...
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas is very compassionate and patient. I was not expecting to be diagnosed with DOR. I had a fibroid that my gyno said an RE may want to take out, so I was expecting to hear only that. I started crying in the office when she told me my diagnosis and she gave me a hug and made me feel like there was hope.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Come with lots of questions and don’t be afraid to ask for clarification.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
At all of my appointments so far, I’ve never felt rushed and she spent almost 1 hour with me at each appointment. She walked through the steps I needed to go through before starting fertility treatments and made me feel comfortable with our plan.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
We haven’t started treatment yet. I was diagnosed in September 2018. I had to have a fibroid removed before starting treatment. We will begin with an IUI with injectables in December after I’ve healed. If a few rounds of IUI don’t work, we will move forward with IVF.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Leah)
Any time I call the clinic, I typically get a call back the same day within a couple of hours.
Describe your experience with Dallas-Fort Worth Fertility Associates.
There are several REs at this clinic and I think that allows for the doctors to spend more time with their patients. As a DOR patient, I will be interested to see how they manage changes to protocols if we are not successful.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
The cost for IVF was reasonable for what I’ve heard about other clinics. For IVF with fresh transfer (no ICSI or testing) it is about $9K. My IUI will be about $800 including meds.
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
She said she would transfer 2 embryos once we get to that point. We do not have issues with having twins.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Unsuccessful
NPS
9
NPS
9
Age 37
1 IVF
1 Embryo Freezing
Endometriosis
Male Factor
Uterine Fibroids
European
Income $100K - $199K
2nd of 2 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Thomas was very inviting and friendly. She took extra time to get to know us. She went over supplements with us so we could improve egg quality based on our blood labs, that really made a difference. ... Agonist protocol, we used this one before and had decent results. ... I believe she thinks eset is best but I’ve heard anything is possible. I would never want to transfer more than one ... Don’t be afraid to ask her anything!
The lab is top notch, I called them prior to starting a cycle. I asked them their thaw rates etc ( found in the lab course of this fertilityiq website) which gave me confidence. ... From the start of every visit I was often greeted warmly. Each doctor has an assigned nurse or a few and they are readily available to answer your questions. They always get back to you same day. The ultrasound tech provided counseling for us when we were stressing about the process.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr Thomas was very inviting and friendly. She took extra time to get to know us. She went over supplements with us so we could improve egg quality based on our blood labs, that really made a difference.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
She gets good eggs. Don’t be afraid to ask her anything!
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
From the start of every visit I was often greeted warmly. Each doctor has an assigned nurse or a few and they are readily available to answer your questions. They always get back to you same day. The ultrasound tech provided counseling for us when we were stressing about the process.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
Agonist protocol, we used this one before and had decent results. This time around we requested hgh be added as well as more menopur and thankfully she agreed. We also wanted a double trigger which she declined. She started me on 150 Gonal, then doubled it in 2 days when there was no response. Ovidrel trigger, cetrotide .25 towards the end. Next time I will expect to start on Gonal 300 right away cause I think that might have been a waste of 2 days and my previous retrieval we started at 300.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Leah)
Our nurse was extremely intelligent and helpful. She thoroughly made sure we understood everything. I didn’t feel pushed around or brushed off like at my last clinic. She made me a calendar, did a one on one medication teaching session, and tried to satisfy all my requests (I had 1000)
Describe your experience with Dallas-Fort Worth Fertility Associates.
The lab is top notch, I called them prior to starting a cycle. I asked them their thaw rates etc ( found in the lab course of this fertilityiq website) which gave me confidence. They held an interesting lab orientation where we learned about PICSI and their embryoscope- you can watch your embryos grow live! I highly recommend calling the lab first with those questions
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
Fully covered by United Insurance except for $2000 pgs fee and $800 freezing/storage fee. Maybe $1000 in copays = $3800
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
I believe she thinks eset is best but I’ve heard anything is possible. I would never want to transfer more than one
9
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2014 - 2018, Unknown Success
NPS
10
NPS
10
Age 31 - 35
2 IUI
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Thomas has been wonderful. I had complication related for pelvic infection following an IUI and she immediately met us in the ER, spent over and hour with us helping to determine what our course of action should be. We ultimately decided on emergency exploratory surgery. She performed the surgery herself within a matter of hours. I very much appreciate that she did not leave the ER doc on call to handle our case.
I think the clinic [DFW Fertility Associates- Dallas] is great. There were a few times that I did not like the way information was delivered thru the glass window into the waiting area. I felt like a few conversation should been had with more privacy, rather than having a discuss with the office ladies knowing the entire waiting area could hear. Other than that- my husband and I did tease that maybe we were not getting pregnant yet because I didn’t dress up fancy enough, the waiting room was always filled with beautifully dressed people. 😊
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr Thomas has been wonderful. I had complication related for pelvic infection following an IUI and she immediately met us in the ER, spent over and hour with us helping to determine what our course of action should be. We ultimately decided on emergency exploratory surgery. She performed the surgery herself within a matter of hours. I very much appreciate that she did not leave the ER doc on call to handle our case. We have yet to end up with the desired result we would like (I have a significantly complicated medical history) , but we continue to be hopeful. Dr Thomas has been wonderful throughout this whole process.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
I have no advice- but wish you the best of luck.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr Thomas is wonderful, she makes you feel as if you are going through this process with a friend.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
We did all of the preliminary blood work and imaging to determine if there was a specific cause of infertility. We then started with 3 rounds of only clomid, then 1 rounds of clomid with injectables. Then we moved on for 2 rounds of clomid with injectables and IUI. Each of this cycles were closing monitored by ultrasound for every cycle. I have a history of cysts and there were times that ancycle was simply not variable and we did not treat during that time until the cyst had resolved itself. I felt like I was very much in control of our treatment. We were hesitant to spend considerable amounts of money at first and Dr Thomas was happy to help facilitate whatever we decided.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates.
Phone calls were always returned in a very timely manor. Weekend appointments were made easily available if that I’d what my cycle required. The nursing staff is wonderful.
Describe your experience with Dallas-Fort Worth Fertility Associates.
I think the clinic is great. There were a few times that I did not like the way information was delivered thru the glass window into the waiting area. I felt like a few conversation should been had with more privacy, rather than having a discuss with the office ladies knowing the entire waiting area could hear. Other than that- my husband and I did tease that maybe we were not getting pregnant yet because I didn’t dress up fancy enough, the waiting room was always filled with beautifully dressed people. 😊
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
Most of our treatments have been covered by insurance even though I do not have “fertility” benefits exactly.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Successful
NPS
10
NPS
10
Age 39 - 40
2 Embryo Freezing
Anovulation
PCOS
Poor Egg Quality
European
Ashkenazi Jewish
Professor
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I appreciated that she [Dr. Mika Thomas] also provided us with copies of the medical journals and research articles she referenced in citing outcomes and statistics. Dr. Thomas was always thorough but she was also warm and caring. She definitely left us feeling that she had individualized the treatment for us rather than using a onesize fits all approach...always provided thorough and up to date information about every detail of the process.
Overall it [DFW Fertility Associates] was great. They kept things running on schedule and respected my time. They returned calls promptly. They have a great facility and reasonable hours. They were professional and easy to work with. The billing department could be a bit better about communication, just in terms of clarity...her phenomenal nurse, Brittany was equally invested and supportive of us. I always felt cared for.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas always provided thorough and up to date information about every detail of the process. I appreciated that she also provided us with copies of the medical journals and research articles she referenced in citing outcomes and statistics. Dr. Thomas was always thorough but she was also warm and caring. She definitely left us feeling that she had individualized the treatment for us rather than using a onesize fits all approach.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas will listen to you. Speak up if you have a question or concern
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas called and checked in on me several times. She offered genuine sympathy and support when things were difficult. She was also excited and joyful with us when things went well. It was obvious to both of us that she truly cared about us. Also, her phenomenal nurse, Brittany was equally invested and supportive of us. I always felt cared for.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
At 38 yo with PCOS: We chose to do one cycle of Metformin while we waited for something at work to change which would make it easier for me to do full IVF. We were aware it was unlikely to work and it didn’t, but Dr. Thomas supported us in not wanting to “waste” that month. After that, we went straight to IVF because we knew we wanted more than one child and I was 38.5. We knew if IUI worked, we would likely be about 40 by the time we could try again and by then my egg quality would be significantly worse. We did 2 egg retrievals as follows: ER #1: Stimmed on very low doses due to my PCOS and saw significant response early. Used Follistim, Menopur, and eventually Ganirelix. Kept the doses low and was checked regularly. At egg retrieval, we got 33 eggs. Some were very poor quality, which we expected. We asked about ICSI but Dr. Thomas didn’t recommend it and our Fertilization rate of the mature eggs was good. Unfortunately, only 7 made it to day 5 and only 3 of those were PGS normal. We froze all (that was our plan from the start... it was what Hubby and I wanted for family planning purposes but also was Dr. T’s recommendation.) After ER #1, we consulted with Dr. Thomas and she felt our chances of having 2 children with our 3 PGS normal frozen embryos was very good. I was still not ready to let go of the idea of possibily having 3 kids so we decided to do one more ER to Bank a few more embryos for future use. ER #2 We followed a similar protocol as the first time and immediately saw I was responding more strongly this time. We pulled back on the stim meds and planned for a Lupron only trigger shot. Ended up getting 37 eggs that time (again, some very poor quality due to my age and PCOS). In that round we needed up with 2 PGS normal embryos because many came back with a trisomy issue. I recovered well from both ERs and we were thrilled with our results. We did a frozen embryo transfer protocol but I came down with an unrelated illness and we had to call it off. A month later, we started again and did a frozen embryo transfer. Everything looked great and my body responded well, but the embryo didn’t implant. We knew that it wasn’t guaranteed and we also chose to use an embryo that wasn’t the embryologist’s first choice. So, that might have influenced things too. We’re planning to do another FET soon and feel good about our chances with the embryos we have left. We’re very very pleased with the care we received.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Brittany )
Brittany was my rock through this whole process. She truly cares about us. She was so patient. She answered even my ridiculous questions with patience and compassion. She became like a sister to me. I adore her.
Describe your experience with Dallas-Fort Worth Fertility Associates.
Overall it was great. They kept things running on schedule and respected my time. They returned calls promptly. They have a great facility and reasonable hours. They were professional and easy to work with. The billing department could be a bit better about communication, just in terms of clarity.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
Frozen embryo transfer cycle including all lab work, ultrasounds, doctor visits, and the embryo transfer (excluding embryology fees) was prepaid $1500 plus the cost of meds. IVF Lab fees for embryo transfer (thawing embryo, prep of embryos for transfer etc) was $1450 prepaid. The egg retrieval is a little more challenging to price out because I don’t have the paperwork. WITH PGS testing, meds, the surgery, the monitoring, etc etc. I believe we payed somewhere in the neighborhood of $18,000 but a great deal of that was the PGS testing (I think that was maybe $5000 of it?). I’m sorry I can’t remm that part so well. It was a year ago.
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
Dr. Thomas recommended a single embryo transfer because my body responded well to the FET protocol and because our embryos were PGS tested. She also solicited our thoughts and we were not eager to increase our chances of multiples so we were on the same page.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
5
NPS
5
Age 36
2 IVF
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
European
Income $100K - $199K
Accountant
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
When we did see Dr. Thomas, we felt like she cared and treated us well. However, this clinic deals with such a large volume of patients, it was just hard to feel like our treatment plan was customized and important...I rarely saw Dr. Thomas during cycle appointments and instead only saw sonogram technicians. There were miscommunications between Dr. Thomas and the IVF lab that caused added stress on the day of egg retrievals.
My nurse [at DFW Fertility Associates] at times was overly blunt or did not explain things well. When I started my first cycle and asked about how things looked over time, she hedged around the question and didn't say much. In reality, things were not going well at all and the retrieval produced very few mature eggs...The lab did not tell us that we needed to fill out a complete new set of paperwork on the day of our second egg retrieval and so my husband and I had to rush to fill out the paperwork at the last minute adding a lot of stress to the process.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas is probably very good at easy and straightforward cases, but our case was a little more complicated. After our first cycle failed to produce multiple embryos, Dr. Thomas switched protocols thinking that would fix all of our issues. While the second cycle produced more eggs, the end result was the exact same as the first protocol. After the two cycles, our conversation with her was that we should consider donors. We felt that there was more testing to do before going down that path and were very disappointed she gave up so early.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
If you have a complicated case with multiple issues, I would consider going to a smaller clinic where you will get more personalized care and communication.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
I rarely saw Dr. Thomas during cycle appointments and instead only saw sonogram technicians. There were miscommunications between Dr. Thomas and the IVF lab that caused added stress on the day of egg retrievals. When we did see Dr. Thomas, we felt like she cared and treated us well. However, this clinic deals with such a large volume of patients, it was just hard to feel like our treatment plan was customized and important.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
I have diminished ovarian reserve and my husband has low sperm volume but the other characteristics are normal. 1st Cycle - BCP, Lupron Flare protocol - 10 eggs, 5 mature, 1 fertilized, 1 embryo (supposed to work well for DOR patients, but I developed a lead follicle which resulted in the others not catching up; also the BCP over-suppressed my system) 2nd Cycle - Estrogen Priming, Antagonist protocol - 20 eggs, 12 mature, 3 fertilized, 1 embryo (Estrogen priming helps prevent a lead follicle and helps to produce more eggs) PGS testing on both embryos, and both genetically abnormal
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates.
My nurse at times was overly blunt or did not explain things well. When I started my first cycle and asked about how things looked over time, she hedged around the question and didn't say much. In reality, things were not going well at all and the retrieval produced very few mature eggs.
Describe your experience with Dallas-Fort Worth Fertility Associates.
This clinic is very efficient and respects your time. I loved how quickly things moved and you could get in and out fast for tests. You definitely feel like a number though and things can get lost in communication between the nurses, doctor, and IVF lab.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
Approximately $15K per cycle, including ICSI, embryo freezing, and biopsy for PGS
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
Dr. Thomas prefers eSET if there is a genetically normal embryo, which makes sense to me.
What specific things went wrong at Dallas-Fort Worth Fertility Associates?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Dallas-Fort Worth Fertility Associates.
The lab did not tell us that we needed to fill out a complete new set of paperwork on the day of our second egg retrieval and so my husband and I had to rush to fill out the paperwork at the last minute adding a lot of stress to the process.
5
Doctor
Mika Thomas
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
5
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 33
1 Fertility Medications
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Thomas closely monitors you during your treatment so expect to be monitored, have labs drawn, have consultations frequently...Dr Thomas has been very "present" during each appointment whether it's a face-to-face consultation, monitoring or lab work. She has a calm and friendly, yet professional bedside manner and has a great intellect related to fertility. I trust her medical opinions and know she has my best interest in mind during all times of treatment.
The nursing staff [at DFW Fertility Associates] are very prompt with lab/monitoring results and what the next step is. There are never any answers they can't answer themselves. They are very aware of my individualized plan of treatment...I have been able to bill majority of my treatment through insurance besides some of the medications. When comparing IUI/IVF treatments, this group has competitive pricing with others in the area.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr Thomas was very alert and interested in our story from the first consultation. Although she didn't seem to write much information/history down, she could summarize everything in great detail at the end of the consult. She was very humble by sharing what worked for her conception and very professional at all times. She was strictly business, no emotional therapy given, which may not work for some people. Since I am in the medical field, I greatly appreciated the medical jargon and non-emotion consultation to decide the best plan of care. She has not once recommended we jump straight to IVF, instead recommending more cost-effective therapies for a few months. I highly recommend her to others who may been seeking this type of RE.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
I would say they should be aware that Dr. Thomas closely monitors you during your treatment so expect to be monitored, have labs drawn, have consultations frequently.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr Thomas has been very "present" during each appointment whether it's a face-to-face consultation, monitoring or lab work. She has a calm and friendly, yet professional bedside manner and has a great intellect related to fertility. I trust her medical opinions and know she has my best interest in mind during all times of treatment.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
Letrazole 2.5mg x 5 days CD 5-9 for 3-4 months
Describe your experience with the nursing staff at Dallas-Fort Worth Fertility Associates.
The nursing staff are very prompt with lab/monitoring results and what the next step is. There are never any answers they can't answer themselves. They are very aware of my individualized plan of treatment.
Describe your experience with Dallas-Fort Worth Fertility Associates.
It's in a great location in Dallas but on the 2nd floor of office building with limited parking and no elevator available. For those individuals that are obese, this may be difficult for them. Otherwise, the clinic is very nice.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
I have been able to bill majority of my treatment through insurance besides some of the medications. When comparing IUI/IVF treatments, this group has competitive pricing with others in the area.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
NPS
0
NPS
0
Age 38 - 40
3 IUI
Unexplained
European
Income $200K - $499K
Marketer or PR
2nd of 3 Docs
4 IUI With Other Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Thomas frequently didn't communicate changes in protocol to nurses so I was constantly having to advocate for myself and ask about medications Dr Thomas wanted me to take. I reminded Dr Thomas every single IUI that I spotted and she would need to have me on progesterone, yet each time she forgot and I had to ask about it. Dr Thomas was frequently distracted when we had consultations and was often being paged.
My meeting with Dr Thomas were great and I could feel her compassion. But the practice [DFW Fertility Associates] is extremely busy. I rarely was able to meet with Dr Thomas. Often when I met with her (for visits we paid cash for - 100% out of pocket) she would be getting paged or interrupted so the visits were unsatisfactory or disjointed because she was distracted. She would often be running late. Sonographers did all of my ultrasounds and they were frequently not sure of what they were seeing, which would cause me to have to return to the office for an additional ultrasound (which I had to pay for because we were out of pocket). The doctors, nurses and sonographers did not communicate well, which resulted in confusion in my protocol for my last two IUI cycles.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
This practice is very busy and centered around seeing as many patients as possible vs patient care. Sonographers did all of my ultrasounds. Dr Thomas frequently didn't communicate changes in protocol to nurses so I was constantly having to advocate for myself and ask about medications Dr Thomas wanted me to take. I reminded Dr Thomas every single IUI that I spotted and she would need to have me on progesterone, yet each time she forgot and I had to ask about it. Dr Thomas was frequently distracted when we had consultations and was often being paged.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
I would get opinions from several clinics and also ask how involved Dr Thomas will actually be involved in patient care vs sonographers. Ask about her communication of protocol changes to nurses.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
My meeting with Dr Thomas were great and I could feel her compassion. But the practice is extremely busy. I rarely was able to meet with Dr Thomas. Often when I met with her (for visits we paid cash for - 100% out of pocket) she would be getting paged or interrupted so the visits were unsatisfactory or disjointed because she was distracted. She would often be running late. Sonographers did all of my ultrasounds and they were frequently not sure of what they were seeing, which would cause me to have to return to the office for an additional ultrasound (which I had to pay for because we were out of pocket). The doctors, nurses and sonographers did not communicate well, which resulted in confusion in my protocol for my last two IUI cycles.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
2 IUIs with femera, 1 with injectables. No pregnancy. Multiple ultrasounds because she frequently thought something was wrong with my uterus but never found anything.
Describe your experience with the nursing staff at Dallas-Fort Worth Fertility Associates.
Nurses didn't check the web portal, were hard to reach via phone and didn't have good communication with Dr Thomas. I constantly had to ask about meds, clarify dosage and have them follow-up with Dr Thomas. Additionally, I often felt like I was bothering them with questions.
Describe your experience with Dallas-Fort Worth Fertility Associates.
The clinic is very busy - I felt like a number at this clinic. I saw a sonographer more than my doctor. I did not feel like I received sufficient care from my doctor.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
about $1k/IUI
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
NA
What specific things went wrong at Dallas-Fort Worth Fertility Associates?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Dallas-Fort Worth Fertility Associates.
My doctor did not communicate clearly to the nurses protocol changes we discussed. So when the nurse would call to review the next cycles protocol, I would tell her what Dr Thomas had said we would try. The nurse would then have to talk to Dr Thomas and call me back with the revised protocol. I really had to take notes at every meeting and advocate for myself. There was also confusion on ultrasounds because sonographers do ultrasounds and Dr Thomas would often want me to come back for an additional ultrasound to clarify what she saw.
0
Doctor
Mika Thomas
NPS
Humanity
4 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
0
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 35
1 Fertility Medications
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My experience as a patient of Dr. Thomas made me feel very optimistic. She makes you feel like everything is going to be ok. I always felt like my questions were answered and my consultations or procedures(IUI,HSG test, etc)never felt rushed...after I had my fibroids removed by Dr. Thomas I immediately became pregnant(naturally). Then soon after that I had a miscarriage. After that I did one IUI which was unsuccessful
Strengths [of Dallas-Fort Worth Fertility Associates]: professionalism, warm, inviting, and make you feel like you are the important one that day. Weaknesses: Not following up after I stopped coming for a while(if possible)...No one ever reached out to me by via phone or just a simple “We are thinking about you” card. When you are going through a trying time like I have and a lot of other women go through. I think that would do us some good
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
My experience as a patient of Dr. Thomas made me feel very optimistic. She makes you feel like everything is going to be ok. I always felt like my questions were answered and my consultations or procedures(IUI,HSG test, etc)never felt rushed. Very professional and inviting.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Ask questions she will definitely give you detailed answers, and make sure you are doing your research as well.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
The only reason why I felt like a number was because after I had my fibroids removed by Dr. Thomas I immediately became pregnant(naturally). Then soon after that I had a miscarriage. After that I did one IUI which was unsuccessful. So now I’m taking a break from the fertility doctor. No one ever reached out to me by via phone or just a simple “We are thinking about you” card. When you are going through a trying time like I have and a lot of other women go through. I think that would do us some good. Making us feel like it’s not just about the money(even if it is) Perception....
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
Do not remember
Describe your experience with the nursing staff at Dallas-Fort Worth Fertility Associates.
The nursing staff was very warm and inviting. They showed the highest level of professionalism.
Describe your experience with Dallas-Fort Worth Fertility Associates.
Strengths: professionalism, warm, inviting, and make you feel like you are the important one that day. Weaknesses: Not following up after I stopped coming for a while(if possible). I could just be in my feeling😊. I felt like when I stopped spending money they stopped caring.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
Do not remember
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
N/A
10
Doctor
Mika Thomas
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
10
Age 32
3 Fertility Medications
PCOS
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Thomas was personable while being very direct about the treatment...first doctor that made me feel like I was not "broken". Her attitude was positive and kind...Even with a second trimester lost, which in no way, I attribute to the treatment provided. I will still go back and try again with her because, I loved the care and the follow up I had with her
[Dallas-Fort Worth Fertility Associates is] a not so busy clinic with available parking. I love that it is not in a hospital where there are a lot of people. The atmosphere is nice and calm. There are a lot of baby pictures on the wall which at times, depending on my cycle I would find inconsiderate, other times it would give me hope...I got very detailed messages [from the nurse] about what to do next so I never felt lost
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas was the first doctor that made me feel like I was not "broken". Her attitude was positive and kind, she made me feel like I was getting the help I needed, I trusted her completely. Even with a second trimester lost, which in no way, I attribute to the treatment provided. I will still go back and try again with her because, I loved the care and the follow up I had with her.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
I would advice to not be afraid to ask questions about your treatment.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Every nurse knew our names, Dr. Thomas was personable while being very direct about the treatment. Every cycle I got a negative pregnancy test, they were very considerate and apologized which made me feel good, or at least know I was doing everything right.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
I was prescribed Prometrium (Progesterone) to induce a cycle for 10 days and on the 10th day I started my cycle. I was then on Letroze for five days for three cycles. I also used an Ovidrell shot three cycles. I also did an HSG and CD10 and conceived a week later on my third cycle.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Leah)
I got very detailed messages about what to do next so I never felt lost.
Describe your experience with Dallas-Fort Worth Fertility Associates.
It's a not so busy clinic with available parking. I love that it is not in a hospital where there are a lot of people. The atmosphere is nice and calm. There are a lot of baby pictures on the wall which at times, depending on my cycle I would find inconsiderate, other times it would give me hope.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
Insurance paid for most of it, it was definitely less than 2K out of pocket
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
NA
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015 - 2016, Successful
NPS
10
NPS
10
Age 32 - 33
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
If possible, she [Dr. Mika Thomas] cares too much about her patients. It can sometimes cause her to run behind but when you need the extra time, she is always there for you. I had an issue with her nurse and she personally called me to discuss what happened and our next treatment plan. She is an amazing person and doctor...We did a quick start cycle because I can't take birth control pills. She managed the increase in meds accordingly and we had a great outcome
There was one nurse [at Dallas-Fort Worth Fertility Associates] I didn't care for. She wasn't compassionate and didn't seem to enjoy her job. She is no longer with the clinic. All the other nurses were wonderful...She [Dr. Mika Thomas] listened to me every step of the way. When I had my miscarriage, she held my hand and then gave me a hug before I left the clinic. After I had my daughter, she remembered me when I came back to see her. She remembers who I am in settings outside the clinic.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
If possible, she cares too much about her patients. It can sometimes cause her to run behind but when you need the extra time, she is always there for you. I had an issue with her nurse and she personally called me to discuss what happened and our next treatment plan. She is an amazing person and doctor
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Educate yourself so you can ask educated questions
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
She listened to me every step of the way. When I had my miscarriage, she held my hand and then gave me a hug before I left the clinic. After I had my daughter, she remembered me when I came back to see her. She remembers who I am in settings outside the clinic.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
We did a quick start cycle because I can't take birth control pills. She managed the increase in meds accordingly and we had a great outcome
Describe your experience with the nursing staff at Dallas-Fort Worth Fertility Associates.
There was one nurse I didn't care for. She wasn't compassionate and didn't seem to enjoy her job. She is no longer with the clinic. All the other nurses were wonderful
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
I hav insurance coverage so I only had to pay my coinsurance. I do know they were willing to work with me and my insurance to ensure coverage
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
I had 4 good quality embryos on transfer day. I wanted to transfer 2 and was very upset that the embryologist said only 1. Dr Thomas came to explain why she felt that 1 was the best option for me, given we were doing a fresh transfer, good quality embryos, and my age. I listened to her and am happy that I did, as our fresh transfer resulted in a healthy singleton
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
9
Age 34 - 36
2 IUI
2 IVF
Diminished Ovarian Reserve
Unexplained
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I felt very comfortable with dr. Thomas throughout the cycle in which we conceived our daughter. She took time to listen to all concerns and questions and changed the plan when needed. Our cycle did not go as planned but she quickly discussed other options with us which ended up resulting in our baby.... Dr Thomas and her nurse took time to listen to my concerns and develop an individual plan of care to fit me.
Organization and communication is a strength [for DFW Fertility Assoc- Dallas]. I felt like I could trust them with getting a message to my dr. I DID NOT care for Dr. thomas’ medical assistant. Her bedside manner was completely opposite of everyone in the clinic. I have no idea how she is still around. I considered not starting additional treatments with Dr. Thomas because of Sherry.... The clinic cost was around 10000 and around 6000 for meds. I was taking omnitrope shots which is why my meds were so expensive.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
I felt very comfortable with dr. Thomas throughout the cycle in which we conceived our daughter. She took time to listen to all concerns and questions and changed the plan when needed. Our cycle did not go as planned but she quickly discussed other options with us which ended up resulting in our baby.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Don’t be scared off by her medical assistant.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr Thomas and her nurse took time to listen to my concerns and develop an individual plan of care to fit me.
Describe your experience with the nursing staff at Dallas-Fort Worth Fertility Associates.
So helpful and friendly.
Describe your experience with Dallas-Fort Worth Fertility Associates.
Organization and communication is a strength. I felt like I could trust them with getting a message to my dr. I DID NOT care for Dr. thomas’ medical assistant. Her bedside manner was completely opposite of everyone in the clinic. I have no idea how she is still around. I considered not starting additional treatments with Dr. Thomas because of Sherry.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
The clinic cost was around 10000 and around 6000 for meds. I was taking omnitrope shots which is why my meds were so expensive.
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
Because we didn’t have children and we were okay with having twins, Dr Thomas recommended we transfer two embryos.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
9
NPS
10
Age 27 - 29
4 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Smart, rational yet caring and compassionate. Very warm bedside manner. Trustworthy. Cares for emotions and works with each patient to do what is best for them. Specializes in creating a plan of care that best suits her patients....Dr. Thomas has a very warm and caring bedside manner. She always remembered discussions and sensitive subjects and was aware of the emotional difficulty of trying to conceive...I had a strong preference for single embryo transfer as a NICU nurse. Dr. Thomas recommend it as well however did let us decide in the end after giving us the pros and cons of each method.
Front office staff [DFW Fert Asso] is very welcoming, patient, and helpful. Other physicians seen on weekends are all nice and trustworthy. Embryologist very knowledgable and helpful in answering IVF questions. Flexible with you desires and wishes versus using standard protocol....I had a strong preference for single embryo transfer as a NICU nurse. Dr. Thomas recommend it as well however did let us decide in the end
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Smart, rational yet caring and compassionate. Very warm bedside manner. Trustworthy. Cares for emotions and works with each patient to do what is best for them. Specializes in creating a plan of care that best suits her patients.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Trust her as a medical professional who has done many years of study and research, do not rely on your own google searches and diagnosis.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Dr. Thomas has a very warm and caring bedside manner. She always remembered discussions and sensitive subjects and was aware of the emotional difficulty of trying to conceive.
Describe your experience with Dallas-Fort Worth Fertility Associates.
Front office staff is very welcoming, patient, and helpful. Other physicians seen on weekends are all nice and trustworthy. Embryologist very knowledgable and helpful in answering IVF questions. Flexible with you desires and wishes versus using standard protocol.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
IUI $200
Describe Mika Thomas's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Dallas-Fort Worth Fertility Associates.
I had a strong preference for single embryo transfer as a NICU nurse. Dr. Thomas recommend it as well however did let us decide in the end after giving us the pros and cons of each method.
9
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015, Successful
NPS
10
NPS
10
Age 32
1 IUI
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
After initial tests and scans she [Dr. Thomas] first recommended starting with medication. Chlomid had not worked for me so she recommended using Letrozole. After that did not work on it's own we upped the dose and added Ovidrel. We had one failed IUI. We were repeating the treatment, but were out of town when the IUI would need to happen and we ended up conceiving without it...She was always very warm and seemed open and honest.
Everyone [at Dallas-Fort Worth Fertility] was great. There was a bit of a wait on our first visit, but after that it seemed like we were always in and out fairly quickly...They were all very professional and nice...After initial tests and scans she first recommended starting with medication. Chlomid had not worked for me so she recommended using Letrozole. After that did not work on it's own we upped the dose and added Ovidrel. We had one failed IUI. We were repeating the treatment, but were out of town when the IUI would need to happen and we ended up conceiving without it.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
I found her to be very knowledgeable. She had a warm and kind manner, but she also seemed to have a sense of humor. I felt she was trustworthy and honest about our treatment and her recommendations. I felt she took the necessary steps to test and review our fertility situation and make recommendations that felt comfortable to us. There was no pressure to do anything we were uncomfortable with at any time.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Follow her advice and don't wait to move forward with treatment.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
She was always very warm and seemed open and honest.
Describe the protocols Mika Thomas used in your cycles at Dallas-Fort Worth Fertility Associates and their degree of success.
After initial tests and scans she first recommended starting with medication. Chlomid had not worked for me so she recommended using Letrozole. After that did not work on it's own we upped the dose and added Ovidrel. We had one failed IUI. We were repeating the treatment, but were out of town when the IUI would need to happen and we ended up conceiving without it.
Describe your experience with the nursing staff at Dallas-Fort Worth Fertility Associates.
They were all very professional and nice.
Describe your experience with Dallas-Fort Worth Fertility Associates.
Everyone was great. There was a bit of a wait on our first visit, but after that it seemed like we were always in and out fairly quickly.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
Insurance covered some but not all
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2011 - 2015, Successful
NPS
10
NPS
10
Age 36 - 40
1 IUI
PCOS
Unexplained
Latinx
Income $50K - $99K
5th of 5 Docs
8 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I can't say enough good things about her [Dr. Thomas]. Because of her I have my son after 12 yrs of trying...She always offered hope and positivity. She shared personal experiences. Sometimes she would personally call to deliver news or answer questions. I have complete faith in her knowledge and expertise in her field.
[Nurses at DFW Fertility Associates] nurses changed so frequently it was hard to keep up... Pharmacy never received /filled the prescription...The nurse finally called me back on the 3rd day and insinuated that I never tried to pick up the med on day 1.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
I can't say enough good things about her. Because of her I have my son after 12 yrs of trying. I've referred several people to her and they've had success as well.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Be patient and trust her course if action.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
I felt that Dr. Thomas herself took a personal interest in my case. Always seemed excited to see me. She always offered hope and positivity. She shared personal experiences. Sometimes she would personally call to deliver news or answer questions. I have complete faith in her knowledge and expertise in her field.
Describe your experience with the nursing staff at Dallas-Fort Worth Fertility Associates.
Dr. Thomas has had several nurses. I basically made sure to ask Dr. Thomas as many questions as I could when I had appointments with her directly. Her nurses changed so frequently it was hard to keep up.
What specific things went wrong at Dallas-Fort Worth Fertility Associates?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Dallas-Fort Worth Fertility Associates.
Recently, a prescription was supposedly called in for me and it was imperative that I start on the med immediately. Pharmacy never received /filled the prescription. Called next day and left a message with the nurse that the pharmacy said they never received the request. The nurse finally called me back on the 3rd day and insinuated that I never tried to pick up the med on day 1.
10
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017 - 2018, Unknown Success
NPS
9
NPS
8
Age 33 - 34
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Teacher
1st of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
She [Dr. Thomas] has experienced fertility issues herself and understand the struggle and pain you go through...Loved my time with her. She has always taken the time to make sure we understand our options and is always willing to take any time needed to answer the questions that we have. She is very open and honest regarding the options you have, and will help you make those tough choices. She is very thorough with all of the testing and procedures to find an answer and/or treatment.
Everyone at the clinic [Dallas-Fort Worth Fertility Associates] was very polite and professional. Most of my appointments were on time or early. 75% of the time I was able to schedule my appointment with the times I could fit in with my work schedule...Brittany [nurse] was great with the communication with me. I would call with many questions and she made sure to answer them all, or ask Dr. Thomas for clairfication.
How was your experience with Mika Thomas at Dallas-Fort Worth Fertility Associates?
Loved my time with her. She has always taken the time to make sure we understand our options and is always willing to take any time needed to answer the questions that we have. She is very open and honest regarding the options you have, and will help you make those tough choices. She is very thorough with all of the testing and procedures to find an answer and/or treatment.
What's one piece of advice would you give a prospective patient of Mika Thomas at Dallas-Fort Worth Fertility Associates?
Trust that she is doing everything to help you become pregnant.
During treatment, were you treated like a number or a human with Mika Thomas at Dallas-Fort Worth Fertility Associates?
She has experienced fertility issues herself and understand the struggle and pain you go through.
Describe your experience with your nurse at Dallas-Fort Worth Fertility Associates. (Assigned nurse: Brittany)
Brittany was great with the communication with me. I would call with many questions and she made sure to answer them all, or ask Dr. Thomas for clairfication.
Describe your experience with Dallas-Fort Worth Fertility Associates.
Everyone at the clinic was very polite and professional. Most of my appointments were on time or early. 75% of the time I was able to schedule my appointment with the times I could fit in with my work schedule.
Describe the costs associated with your care under Mika Thomas at Dallas-Fort Worth Fertility Associates.
My IUI's were not covered under insurance and cost around $500.
9
Doctor
Mika Thomas
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Dallas-Fort Worth Fertility Associates
Dallas
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5