Monica Pasternak

Spring Fertility

Available Lines of Communication

Nurse available by email
Nurse email
Doctor, Nurse available by direct line
Direct line to doctor
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolU of Miami
ResidencyYale
FellowshipCornell
San Fran
1 Daniel Burnham Court
San Francisco, CA 94109
(415) 964-5618
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On a scale from 0-10, how likely are you to recommend Monica Pasternak to a friend?
Strongly recommend: 100%10
1 assessment
  • 100% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
OK
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Spring Fertility to a friend?
Strongly recommend: 82%Neutral: 6%Don't recommend: 12%9
74 assessments
  • 82% Strongly recommend (9-10)
  • 6% Neutral (7-8)
  • 12% Don't recommend (0-6)
1 assessment
10
10
Age
37
Treated
2020
Success with this Doc
Yes
Treatment
1 IVF
Diagnosis
Unexplained
10
10
She [Dr. Monica Pasternak] is compassionate, but direct; quick but very thorough. She clearly takes her work seriously but doesn’t take herself too seriously - she would always ask about my life outside of the clinic and tell me about hers. It put me at ease and made the whole thing feel more normal...We did IVF - we’ve done one round and we’re on hold to start our second (waiting for the shelter in place to lift). My treatment was pretty typical, per my understanding, and quick. I met dr Pasternak on 2/4 and had my retrieval on 3/7.
I was really impressed with the staff [at Spring Fertility]. I felt very well taken care of and thought all communication was timely and thorough while also feeling human...Really strong communication, availability of appointments, and overall friendly competent staff across all professions. I also appreciated that I could send one email and reach everyone at once. Every appointment was on time and I was in and out as quickly as possible...We did IVF - we’ve done one round and we’re on hold to start our second (waiting for the shelter in place to lift). My treatment was pretty typical, per my understanding, and quick. I met dr Pasternak on 2/4 and had my retrieval on 3/7.
Age
37
Treated
2020
Success with this Doc
Yes
Race
European
Income
$200K - $499K
Occupation
Marketer or PR
Order & Number of Docs Seen
1 Doc Seen
Treatment
1 IVF
Diagnosis
Unexplained
10
10
How was your experience with Monica Pasternak at Spring Fertility?
She is compassionate, but direct; quick but very thorough. She clearly takes her work seriously but doesn’t take herself too seriously - she would always ask about my life outside of the clinic and tell me about hers. It put me at ease and made the whole thing feel more normal.
What's one piece of advice would you give a prospective patient of Monica Pasternak at Spring Fertility?
Be direct with what you want and she’ll be direct in telling you how to get that
During treatment, were you treated like a number or a human with Monica Pasternak at Spring Fertility?
Dr Pasternak was immediately relatable - kind, direct, and thorough without being pretentious. I felt at ease right away, like she was on my side and smart about what she was suggesting.
Describe the protocols Monica Pasternak used in your cycles at Spring Fertility and their degree of success.
We did IVF - we’ve done one round and we’re on hold to start our second (waiting for the shelter in place to lift). My treatment was pretty typical, per my understanding, and quick. I met dr Pasternak on 2/4 and had my retrieval on 3/7.
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Markie )
I was really impressed with the staff. I felt very well taken care of and thought all communication was timely and thorough while also feeling human
Describe your experience with Spring Fertility.
Really strong communication, availability of appointments, and overall friendly competent staff across all professions. I also appreciated that I could send one email and reach everyone at once. Every appointment was on time and I was in and out as quickly as possible.
Describe the costs associated with your care under Monica Pasternak at Spring Fertility.
I have great insurance so I paid almost nothing out of pocket
10
Doctor
Monica Pasternak
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Spring Fertility
San Fran
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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