Nancy Fay

Carle

Available Lines of Communication

Doctor, Nurse available by email
Doctor email
Nurse email
Nurse available by direct line
Direct line to nurse
Not available by cell phone
Not available by personal cell phone
Medical SchoolLoyola
ResidencyLoyola
Urbana
1818 E. Windsor Road
Urbana, IL 61801
(217) 255-9600
On a scale from 0-10, how likely are you to recommend Nancy Fay to a friend?
Strongly recommend: 72%Don't recommend: 28%8.3
4 assessments
  • 72% Strongly recommend (9-10)
  • 0% Neutral (7-8)
  • 28% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
Poor communication
Excellent communication
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
Rarely saw at appts.
Always saw at appts.
3.2
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
Poor response time
Excellent response time
Poor
Responsiveness

Scale is "poor, ok, good, excellent," and measures how responsive a care team was when patients needed to see or speak to them.

On a scale from 0-10, how likely are you to recommend Carle to a friend?
Strongly recommend: 44%Neutral: 28%Don't recommend: 28%8
4 assessments
  • 44% Strongly recommend (9-10)
  • 28% Neutral (7-8)
  • 28% Don't recommend (0-6)
4 assessments
10
10
Age
28
Treated
2019
Success with this Doc
?
Treatment
2 IUI
Diagnosis
Unexplained
10
10
I feel that under Dr. Fay's care, they [Carle staff] get to know you & know what works best for you. ... When I first came to Dr. Fay, I met with my other doctor & then with her. She was very personable & laid everything out for us. She was willing to answer any questions that we had & she is always available for questions. She got to know my husband & I during that time.
I feel that this is a great clinic [Carle]. The staff is very friendly. It is a clean facility. I would recommend this place to anyone. They are willing to open up early & stay late. I think that I would tell a new patient that they are in great hands at this facility. ... I like that Teresa [nurse] can be straight forward though. If you ask her something & you want a direct answer, she is willing to do that. She is always in a good mood & she is very positive. I love that she is flexible.
Age
28
Treated
2019
Success with this Doc
?
Race
Other
Income
$50K - $99K
Occupation
Teacher
Order & Number of Docs Seen
1 Doc Seen
Treatment
2 IUI
Diagnosis
Unexplained
10
10
How was your experience with Nancy Fay at Carle?
When I first came to Dr. Fay, I met with my other doctor & then with her. She was very personable & laid everything out for us. She was willing to answer any questions that we had & she is always available for questions. She got to know my husband & I during that time.
What's one piece of advice would you give a prospective patient of Nancy Fay at Carle?
Make sure that you are willing to be open & honest during this whole process.
During treatment, were you treated like a number or a human with Nancy Fay at Carle?
I feel that under Dr. Fay's care, they get to know you & know what works best for you. They are very personable & make you feel welcome during a tough time.
Describe the protocols Nancy Fay used in your cycles at Carle and their degree of success.
I first started out on Femara with a dosage of two 2.5 pills for 5 days. I also did the Ovidrel shot CD 13. This did the job that it needed to, but did not produce a pregnancy. Next cycle we did the same thing with Femara & Ovidrel, but added in IUI. I was growing good sized follicles, but no pregnancy. I am currently on my 3rd cycle of doing Femara, Ovidrel & IUI.
Describe your experience with your nurse at Carle. (Assigned nurse: Teresa Majers)
Teresa Majers is amazing. I feel so blessed to have her as my primary person. She is very open & willing to answer any questions. I like that Teresa can be straight forward though. If you ask her something & you want a direct answer, she is willing to do that. She is always in a good mood & she is very positive. I love that she is flexible. She is willing to come in at 6:45, just to get patients an early appointment time.
Describe your experience with Carle.
I feel that this is a great clinic. The staff is very friendly. It is a clean facility. I would recommend this place to anyone. They are willing to open up early & stay late. I think that I would tell a new patient that they are in great hands at this facility.
Describe the costs associated with your care under Nancy Fay at Carle.
With my insurance, the costs were rather low. I would say I spent around $100 - $200 per visit. That included sonogram & visit with the nurse/doctor.
10
Doctor
Nancy Fay
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Carle
Urbana
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

10
8
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Treatment
7 Fertility Medications
Diagnosis
Anovulation, PCOS, Unexplained
10
8
She really takes the time to listen and investigate. I came to her having felt dismissed by my regular ob/gyn but felt heard by Dr. Fay, who confirmed that my suspicions were warranted. I also appreciate that she’s willing to be as aggressive with treatment as you want her to be. I truly believe she wants us to have a baby as much as we do...I always feel like I know what to expect. Questions are always answered thoroughly. I feel like my unique situation is being looked at as opposed to being treated like a number. She listens and responds with compassion and knowledge at every visit.
I love the nurses at the clinic [Carle]. They’re always so kind and compassionate. It truly starts to feel like a family there after awhile. It always feels like they’re rooting for our success and grieving our failures right along with us...They are fairly busy as a small department in a large clinic so be prepared for a wait to get an initial consult. Costs can be high, but it really depends on your insurance coverage. Check with your insurance to know what to expect. The clinic does provide an estimate of charges, which is helpful in making decisions.
Age
31 - 32
Treated
2017 - 2018
Success with this Doc
?
Race
European
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
7 Fertility Medications
Diagnosis
Anovulation, PCOS, Unexplained
10
8
How was your experience with Nancy Fay at Carle?
I always feel like I know what to expect. Questions are always answered thoroughly. I feel like my unique situation is being looked at as opposed to being treated like a number. She listens and responds with compassion and knowledge at every visit.
What's one piece of advice would you give a prospective patient of Nancy Fay at Carle?
Come prepared with questions to make the absolute most of your visit. She will take the time to listen and answer. She’s so knowledgeable so I’d certainly take advantage of the ability to pick her brain.
During treatment, were you treated like a number or a human with Nancy Fay at Carle?
She really takes the time to listen and investigate. I came to her having felt dismissed by my regular ob/gyn but felt heard by Dr. Fay, who confirmed that my suspicions were warranted. I also appreciate that she’s willing to be as aggressive with treatment as you want her to be. I truly believe she wants us to have a baby as much as we do.
Describe the protocols Nancy Fay used in your cycles at Carle and their degree of success.
We tried a few cycles of letrozole to stimulate egg production and ovidrel to trigger ovulation. I believe letrozole was started at 5mg and was upped to 7.5 for a couple cycles. Egg production was fairly good. I was very tired on the 7.5mg dose though. After a few rounds of that, they added Follistim to further encourage egg production. I’ve only used Follistim for one cycle so I can’t be sure it’s the culprit, but I did have a horrible migraine the morning after my first dose. It did produce the best eggs we’ve had so far though. However, since that didn’t work and because of the side effects we were encouraged to try IUI next.
Describe your experience with the nursing staff.
I love the nurses at the clinic. They’re always so kind and compassionate. It truly starts to feel like a family there after awhile. It always feels like they’re rooting for our success and grieving our failures right along with us.
Describe your experience with Carle.
They are fairly busy as a small department in a large clinic so be prepared for a wait to get an initial consult. Costs can be high, but it really depends on your insurance coverage. Check with your insurance to know what to expect. The clinic does provide an estimate of charges, which is helpful in making decisions.
Describe Nancy Fay's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carle.
N/a
10
Doctor
Nancy Fay
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Carle
Urbana
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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Verified

This patient has provided documentation of treatment at this clinic.

4
5
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
4
5
We were advised toward ivf due to a tube blockage. We tried a cycle with femera and a trigger shot [with Dr. Fay]. It was unsuccessful. We were told to lose weight and for my husband to quit smokingto increase out chances. We both ibhave followed advice but are seeking another doctor for ivf...I had a good experience with Nancy as a surgeon but as a infertility doctor I found her to be less than hopefull for our prognosis. I was always treated with respect although at times I hoped for more guidance where our treatment was concerned. I was told to lose weight as a catch all for solving infertility.It was kind of offensive.
They [nurses at Carle] always communicated well and showed compassion...I wish this clinic felt more personal. If you are just looking for a run of the mill ivf doc this is your place...We were advised toward ivf due to a tube blockage. We tried a cycle with femera and a trigger shot. It was unsuccessful. We were told to lose weight and for my husband to quit smokingto increase out chances. We both ibhave followed advice but are seeking another doctor for ivf.
Age
29 - 30
Treated
2017 - 2018
Success with this Doc
No
Race
Prefer not to answer
Income
$200K - $499K
Occupation
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 Fertility Medications
Diagnosis
Endometriosis, Male Factor, Tubal Blockage
4
5
How was your experience with Nancy Fay at Carle?
I had a good experience with Nancy as a surgeon but as a infertility doctor I found her to be less than hopefull for our prognosis. I was always treated with respect although at times I hoped for more guidance where our treatment was concerned. I was told to lose weight as a catch all for solving infertility.It was kind of offensive.
Describe the protocols Nancy Fay used in your cycles at Carle and their degree of success.
We were advised toward ivf due to a tube blockage. We tried a cycle with femera and a trigger shot. It was unsuccessful. We were told to lose weight and for my husband to quit smokingto increase out chances. We both ibhave followed advice but are seeking another doctor for ivf.
Describe your experience with the nursing staff.
They always communicated well and showed compassion.
Describe your experience with Carle.
I wish this clinic felt more personal. If you are just looking for a run of the mill ivf doc this is your place. If you want to feel like more the a walking dollar bill then I would find a different clinic. Carle is expensive.
Describe the costs associated with your care under Nancy Fay at Carle.
The most expensive thing was monitering costs and additional clinic fees for each doctor's visit.
Describe Nancy Fay's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carle.
I dont. This wasnt discussed.
4
Doctor
Nancy Fay
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
5
Clinic
Carle
Urbana
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
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10
10
Age
23
Treated
2017
Success with this Doc
No
Treatment
2 Fertility Medications
Diagnosis
Anovulation, Endometriosis, PCOS, Immunological
10
10
She [Dr. Fay] is a very sweet and caring doctor. Didn’t worry about weight at all. Made me feel at ease!...I really loved being a patient of Dr. Fay and recommend her to everyone. She ran lots of tests and found a lot of issues-proceeded with time ovulation with trigger cycle and then endometriosis surgery along with hysteroscopy and HSG...She used letrozle-Femera for timed cycle with ovidrel for trigger. PIO for luteal phase support.
[Carle is] Really expensive. 1,000+ each ultrasound and timed cycles were crazy. They didn’t offer much help or advice...Pricey clinic because it’s based out of Carle Hospital. Self pay options are unreasonable! I wish there was more of a discount available. If you have coverage then of course it would be good!! I wish they had informed me how to obtain insurance in IL...They [nurses] were nice and prompt! All answer messages on time & send in script the same day.
Age
23
Treated
2017
Success with this Doc
No
Race
Other
Income
$50K - $99K
Occupation
Nurse or HC Services
Order & Number of Docs Seen
1st of 2 Docs
Treatment
2 Fertility Medications
Diagnosis
Anovulation, Endometriosis, PCOS, Immunological
10
10
How was your experience with Nancy Fay at Carle?
I really loved being a patient of Dr. Fay and recommend her to everyone. She ran lots of tests and found a lot of issues-proceeded with time ovulation with trigger cycle and then endometriosis surgery along with hysteroscopy and HSG.
What's one piece of advice would you give a prospective patient of Nancy Fay at Carle?
Make an appointment early because it can be a while to get in!
During treatment, were you treated like a number or a human with Nancy Fay at Carle?
She is a very sweet and caring doctor. Didn’t worry about weight at all. Made me feel at ease!
Describe the protocols Nancy Fay used in your cycles at Carle and their degree of success.
She used letrozle-Femera for timed cycle with ovidrel for trigger. PIO for luteal phase support.
Describe your experience with the nursing staff.
They were nice and prompt! All answer messages on time & send in script the same day.
Describe your experience with Carle.
Pricey clinic because it’s based out of Carle Hospital. Self pay options are unreasonable! I wish there was more of a discount available. If you have coverage then of course it would be good!! I wish they had informed me how to obtain insurance in IL.
Describe the costs associated with your care under Nancy Fay at Carle.
Really expensive. 1,000+ each ultrasound and timed cycles were crazy. They didn’t offer much help or advice.
Describe Nancy Fay's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Carle.
N/A
10
Doctor
Nancy Fay
Communication
Trustworthiness
Explained risks
Adaptability
Frequency seen during appointments
10
Clinic
Carle
Urbana
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
+ Read more- Read less
Ask a Question

Ask this reviewer a question about their experience with Nancy Fay at Carle.

Verified

This patient has provided documentation of treatment at this clinic.