Rated 6.3
Strongly recommend: 39%Neutral: 24%Don't recommend: 38%6.3
39% strongly recommend
9 reviews
Humanity
6
6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.2
6.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.7
4.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
King Edward Med Col
Residency
Cook County Hosp
Fellowship
Rush U. Med Ctr

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Nasir Rana works at

Reproductive Medicine Institute
Rated 8
Strongly recommend: 66%Neutral: 13%Don't recommend: 21%8

At 1 office

Oakbrook
2425 W 22nd St
Oakbrook, IL 60611
(630) 954-0054
Explore Clinic

5 patient reviews filtered by:

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2018, Unknown Success
3
5
Age 37
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
Dr. Rana was helpful during our initial consult in explaining why my husband's sperm count and motility pretty much necessitated IVF. That was the most informative conversation i got through this process..when I had concerns about my mental wellbeing and questions about exercising during the process for my mental health, Dr. Rana didn't seem to understand why I would want to exercise for reasons other than weight loss. I was feeling down and frustrated and like I needed more information and support. However he simply referred me to an acupuncturist, and I didn't feel entirely supported or heard.
I don't always feel a great connection with the people on my care team [at RMI]. The most caring and compassionate nurses and staff I've encountered are actually people I've worked with when they were covering for someone else. I often felt like I wanted more information than was provided for me, and felt very alone in the process... I love the phlebotomist -- she's always cheerful... The communication can feel lacking, and I do sometimes feel like I would like a more personal touch. The medical parts of this process have gone very well so far; it's just the emotional support that feels lacking
How was your experience with Nasir Rana at Reproductive Medicine Institute?
Dr. Rana was helpful during our initial consult in explaining why my husband's sperm count and motility pretty much necessitated IVF. That was the most informative conversation i got through this process. However, when I had concerns about my mental wellbeing and questions about exercising during the process for my mental health, Dr. Rana didn't seem to understand why I would want to exercise for reasons other than weight loss. I was feeling down and frustrated and like I needed more information and support. However he simply referred me to an acupuncturist, and I didn't feel entirely supported or heard.
What's one piece of advice would you give a prospective patient of Nasir Rana at Reproductive Medicine Institute?
Advocate for yourself. Ask lots of questions.
During treatment, were you treated like a number or a human with Nasir Rana at Reproductive Medicine Institute?
I felt that I had little information about this process. I skipped over IUI and straight to IVF, so perhaps my team felt I understood more than I did. I got a phone call at 4:45pm on a Friday the first time I was told to do injections, and felt I had zero support. Throughout the process I learned I needed to ask far more questions, because I felt the information they provided me was not sufficient. I did have a consultation with Dr. Rana after our first failed transfer, and I appreciated the time he took to meet with me. However, I didn't always feel like my concerns were being fully heard.
Describe the protocols Nasir Rana used in your cycles at Reproductive Medicine Institute and their degree of success.
I had to do a round of birth control before each cycle. For my Stim cycle, I was on Follistim, Menopur, and Ganirelix. I also had to do Doxycycline before each transfer. For my frozen transfer I was on two pills of Estrace twice a day and PIO. For my fresh transfer it was only one Estrace pill 2x day.
Describe your experience with your nurse at Reproductive Medicine Institute. (Assigned nurse: Krystyna)
My coordinator, Krystyna, is okay. She responds to calls quickly, but I do wish I had a direct extension to be able to reach her. I also haven't had much facetime with her, other than when we were first getting started and when we have to sign paperwork. But, it's actually the nursing staff during the retrieval and transfers are the ones I like best. They're much more approachable and informative, and have a friendlier demeanor.
Describe your experience with Reproductive Medicine Institute.
I'm still undergoing treatment with RMI, so I am unable to write a full review of the entire process. That said, there are some things I like and some things I don't. I don't always feel a great connection with the people on my care team. The most caring and compassionate nurses and staff I've encountered are actually people I've worked with when they were covering for someone else. I often felt like I wanted more information than was provided for me, and felt very alone in the process. I tried my best to stay away from the internet and only go off instructions from my actual doctor/nurse, but sometimes that was extremely hard because I didn't feel well informed. There are great staff members, though. I love the phlebotomist -- she's always cheerful and will pick the colored gauze to match your outfit that day. I also have almost always been able to get an early enough appointment to get my bloodwork done before work, which is appreciated. The communication can feel lacking, and I do sometimes feel like I would like a more personal touch. The medical parts of this process have gone very well so far; it's just the emotional support that feels lacking. Finally, I have heard from friends at smaller clinics that while they know their team very well, the doctor will only perform transfers every three months -- I could not handle that, and I am grateful that RMI works with the schedule that's best for me.
Describe the costs associated with your care under Nasir Rana at Reproductive Medicine Institute.
My insurance covered nearly all of the procedure, other than embryo storage, once my deductible was met.
Describe Nasir Rana's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine Institute.
My doctor recommended "1 or 2" embryos, and I selected 1 both times, for my fresh and frozen transfer. If this cycle doesn't work, I will do 2 next time. I think Dr. Rana prefers two, but when I told him I'd prefer 1, he didn't push one way or another.
3
Doctor
Nasir Rana
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Reproductive Medicine Institute
Oakbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
5
6
Age 34
1 IVF
Diminished Ovarian Reserve
Male Factor
Tubal Blockage
European
Income $100K - $199K
Consultant
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
For the times I saw Dr. Rana (only for the initial consultation, on the day of the egg retrieval, and for the WTF appointment), he was patient with our questions and seemed interested in finding something that should work for us. The ins-and-outs of recommendations for drug dosages, etc., also seemed very tailored to what was happening with me. However, there were times when he was pretty insensitive (at WTF appointment told me we'd all be happier if I didn't cry).
I think this clinic [Reproductive Medicine Institute] has the benefit of not being one of the HUGE players in the Chicagoland area, so its not as crowded and is a little more personal. They also share offices with specialists in Endometriosis, so if you have that as a complication, it's probably an excellent place to go.... I had a care coordinator who dealt with paperwork/ordering medications (Krystyna), who was very helpful and on top of everything. Other than that, I had the same nurses for ultrasounds/bloodwork 90% of the time.
How was your experience with Nasir Rana at Reproductive Medicine Institute?
For the times I saw Dr. Rana (only for the initial consultation, on the day of the egg retrieval, and for the WTF appointment), he was patient with our questions and seemed interested in finding something that should work for us. The ins-and-outs of recommendations for drug dosages, etc., also seemed very tailored to what was happening with me. However, there were times when he was pretty insensitive (at WTF appointment told me we'd all be happier if I didn't cry).
What's one piece of advice would you give a prospective patient of Nasir Rana at Reproductive Medicine Institute?
Don't expect tons of communication directly from Dr. Rana - instead you'll deal mostly with his assistant/the nurses.
During treatment, were you treated like a number or a human with Nasir Rana at Reproductive Medicine Institute?
While actually speaking with Doctor Rana and some of the nurses at the clinic, I felt very much like a human - but at times with scheduling or regular lab visits, I felt like I was being cycled in/out amongst hundreds.
Describe the protocols Nasir Rana used in your cycles at Reproductive Medicine Institute and their degree of success.
Dr. Rana uses an antagonist protocol - the drugs I used first cycle were 3 weeks of birth control suppression, followed by stimming with Folistim, Menopur, and Ganirelix, with an HcG trigger. This resulted in 1 egg that was mature, but did not fertilize (out of ~7 good sized follicles). He said the other follicles were either empty, or the eggs were of such poor quality they broke up upon retrieval. In my current (second) cycle, he increased the dosages of Folistim/Menopur, and added some HcG microdosing throughout the cycle. We did no suppression beforehand. Haven't done retrieval yet, but my follicle and E2 numbers are higher so far this time.
Describe your experience with your nurse at Reproductive Medicine Institute.
I had a care coordinator who dealt with paperwork/ordering medications (Krystyna), who was very helpful and on top of everything. Other than that, I had the same nurses for ultrasounds/bloodwork 90% of the time. They were both friendly, though the ultrasound tech was always a little reticent.
Describe your experience with Reproductive Medicine Institute.
I think this clinic has the benefit of not being one of the HUGE players in the Chicagoland area, so its not as crowded and is a little more personal. They also share offices with specialists in Endometriosis, so if you have that as a complication, it's probably an excellent place to go.
Describe the costs associated with your care under Nasir Rana at Reproductive Medicine Institute.
My costs for my first cycle were greatly covered by insurance, so I don't have a good answer for others.
Describe Nasir Rana's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine Institute.
Dr. Rana highly suggested single embryo transfer in most cases, citing the reduced success in live births with multiples. However, he did say that he might encourage multiple transfer in certain situations (advanced age, low embryo quality, others)
5
Doctor
Nasir Rana
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Reproductive Medicine Institute
Oakbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
0
0
Age 35 - 36
3 IVF
Male Factor
European
Income $50K - $99K
Sales Representative
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Nasir Rana] was very dismissive of us because we proved to have a complicated case. He also proceeded with a transfer where we lost 2 embryos that we should have not proceeded with due to liquid in the uterus... We did menopur and follistim for retrieval. Got 5 blasts. Estrogen priming and progesterone injections for FETs. 2 FET cycles were canceled. The other had complications and we proceeded anyway. The doctor didn't make us aware of the risks, which would have changed what we did that cycle. It failed and we lost two embryos
It's [Reproductive Medicine Institute- Oakbrook] very clean and has a nice setup. I just didn't like the care I received. I did like the fact that I could go to the same place for procedures and for random appointments. But I do not like the way I felt like a number and the way I was dismissed when it became obvious my case wasn't as cut and dry as they wanted it to be
How was your experience with Nasir Rana at Reproductive Medicine Institute?
He was very dismissive of us because we proved to have a complicated case. He also proceeded with a transfer where we lost 2 embryos that we should have not proceeded with due to liquid in the uterus
What's one piece of advice would you give a prospective patient of Nasir Rana at Reproductive Medicine Institute?
See someone else. He may be good for cut and dry cases but he is not good for anything more complicated.
During treatment, were you treated like a number or a human with Nasir Rana at Reproductive Medicine Institute?
He was not interested in trying new things because my case turned out to be not as cut and dry as first assessed. He canceled two transfer cycles due to thin lining and then randomly brought up surrogates because I couldn't hit 10 mm, but had hit 8mm every cycle.
Describe the protocols Nasir Rana used in your cycles at Reproductive Medicine Institute and their degree of success.
We did menopur and follistim for retrieval. Got 5 blasts. Estrogen priming and progesterone injections for FETs. 2 FET cycles were canceled. The other had complications and we proceeded anyway. The doctor didn't make us aware of the risks, which would have changed what we did that cycle. It failed and we lost two embryos
Describe your experience with the nursing staff at Reproductive Medicine Institute.
They were really great for ultrasound and blood work appointments, but not great when we got bad news
Describe your experience with Reproductive Medicine Institute.
It's very clean and has a nice setup. I just didn't like the care I received. I did like the fact that I could go to the same place for procedures and for random appointments. But I do not like the way I felt like a number and the way I was dismissed when it became obvious my case wasn't as cut and dry as they wanted it to be
Describe the costs associated with your care under Nasir Rana at Reproductive Medicine Institute.
Covered by insurance mostly, so I'm not sure
Describe Nasir Rana's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine Institute.
He advised us to transfer 2 since we didn't PGS test
What specific things went wrong at Reproductive Medicine Institute?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Medicine Institute.
I was not informed fully when I developed fluid on my uterus that it could be bad for embryos. I had to call them back to get prescriptions re called in to the pharmacy, though they are generally good
0
Doctor
Nasir Rana
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Reproductive Medicine Institute
Oakbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
2
2
Age 28 - 29
2 IUI
Donor Sperm
PCOS
Latinx
Income $100K - $199K
Sales Representative
1st of 2 Docs
LGBTQ
Doesn't Recommend
Doesn't Recommend
Unsuccessful
We only heard from the dr [Rana] once when we first met and once when we told them we were thinking of switching clinics. ... Then when the second cycle didn’t work, he seemed to blame us. ... At first we were very confident he was the right choice, but after not hearing out our concerns when we asked to switch meds for second cycle, we lost hope. ... He started me on metformin for pcos and then Myo inositol. After my cycle regulated, we did 2 IUIs with clomid and trigger shot.
Strength- the front desk [Reproductive Medicine Institute] and phlebotomy nurse staff were great. Weakness- communication. We felt many times that our questions were not answered .. unfortunately because stuff was billed incorrectly, we ended up paying MORE for 2 iui cycles than if we would have just done 1 IVF. ... [nurses] The communication was very poor. Questions weren’t answered. Sometimes questions were answered with a bit of an attitude.
How was your experience with Nasir Rana at Reproductive Medicine Institute?
At first we were very confident he was the right choice, but after not hearing out our concerns when we asked to switch meds for second cycle, we lost hope. Then when the second cycle didn’t work, he seemed to blame us.
What's one piece of advice would you give a prospective patient of Nasir Rana at Reproductive Medicine Institute?
Get a second opinion. Even if it’s from a different dr at RMI
During treatment, were you treated like a number or a human with Nasir Rana at Reproductive Medicine Institute?
It was very difficult to get questions answered. Nursing and billing were not always on the same page. We only heard from the dr once when we first met and once when we told them we were thinking of switching clinics.
Describe the protocols Nasir Rana used in your cycles at Reproductive Medicine Institute and their degree of success.
He started me on metformin for pcos and then Myo inositol. After my cycle regulated, we did 2 IUIs with clomid and trigger shot.
Describe your experience with your nurse at Reproductive Medicine Institute.
The communication was very poor. Questions weren’t answered. Sometimes questions were answered with a bit of an attitude.
Describe your experience with Reproductive Medicine Institute.
Strength- the front desk and phlebotomy nurse staff were great. Weakness- communication. We felt many times that our questions were not answered and we would have to call a few times just to get a simple question answered. Also, tests were billed incorrectly by nursing staff so we paid out of pocket for almost every single test before our IUIs even started.
Describe the costs associated with your care under Nasir Rana at Reproductive Medicine Institute.
A lot. We had a lot of billing issues with test being miscoded
What specific things went wrong at Reproductive Medicine Institute?
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Medicine Institute.
Billing was the biggest issue. We were quoted pricing for IUI and IVF. We chose to do 2 iui cycles before switching to IVF. unfortunately because stuff was billed incorrectly, we ended up paying MORE for 2 iui cycles than if we would have just done 1 IVF.
2
Doctor
Nasir Rana
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
2
Clinic
Reproductive Medicine Institute
Oakbrook
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
0
0
Age 37
4 Egg Freezing
IVF
Poor Egg Quality
European
Income $500K
Doctor
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Nasir Rana] seems to stick to the same treatment regimen for everyone. There was no personalized care. The information he told me turned out to be incorrect. He never followed up on results. He ordered test and didn’t check the results prior to the implantation which would have changed management...Diet changes to include higher protein...IvF with One month birth control pills...Then stimulation with Antagonist protocol
The nurse [at Reproductive Medicine Institute] seemed to make all decisions on medicine during the cycle...Didn’t send in prescriptions on time...Didn’t communicate with team...Lost paperwork...I did a lot of my monitoring out of town...My local clinic had difficulty getting results to this office, this office would say they weren’t received...Monitoring there was done by a nurse or tech. Dr Rana didn’t seem to be very involved in process Other doctors in the group did their own monitoring
How was your experience with Nasir Rana at Reproductive Medicine Institute?
He seems to stick to the same treatment regimen for everyone. There was no personalized care. The information he told me turned out to be incorrect. He never followed up on results. He ordered test and didn’t check the results prior to the implantation which would have changed management.
What's one piece of advice would you give a prospective patient of Nasir Rana at Reproductive Medicine Institute?
Look elsewhere There are many better options
During treatment, were you treated like a number or a human with Nasir Rana at Reproductive Medicine Institute?
The initial consult was good. Dr Rana spent time answering questions but after that it seemed like his nurse and coordinators made the medical decisions. It was impossible to get in touch with him.
Describe the protocols Nasir Rana used in your cycles at Reproductive Medicine Institute and their degree of success.
Diet changes to include higher protein IvF with One month birth control pills Then stimulation with Antagonist protocol The protocols were not personalized The nurse seemed to make all decisions on medicine during the cycle The first round retrieved 4 day 5 embryos, 2 normal genetic testing They told me to batch my eggs after first round and do a second retrieval Second cycle retrieved 0 The 2 embryos from the first cycle were thawed and then biopsied and then refrozen to wait for results Two unsuccessful transfers Later doctors who saw the medical records and images of the embryos said the embryos on the day of transfers showed signs of damage from the repeated freezing and thawing
Describe your experience with your nurse at Reproductive Medicine Institute. (Assigned nurse: Krystyna Fitros)
She was rude, disorganized Didn’t send in prescriptions on time Didn’t communicate with team Lost paperwork The genetics office said that was common from this office She pushed blame onto the patient
Describe your experience with Reproductive Medicine Institute.
I was told by another specialist in Chicago that this clinic was created after several separate doctors merged This lead to a very disorganized and large practice This shows in everything that they do You can get better care at other places
Describe your experience with your monitoring appointments at Reproductive Medicine Institute.
I did a lot of my monitoring out of town My local clinic had difficulty getting results to this office, this office would say they weren’t received Monitoring there was done by a nurse or tech. Dr Rana didn’t seem to be very involved in process Other doctors in the group did their own monitoring
Describe Nasir Rana's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Medicine Institute.
They seemed to make decisions that were in the clinics best interest and not for the patient
What specific things went wrong at Reproductive Medicine Institute?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Lost or damaged samples
0
Doctor
Nasir Rana
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Reproductive Medicine Institute
Chicago
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources