Nataki Douglas

Current Clinic Unknown

Medical SchoolYale
ResidencyColumbia
FellowshipColumbia
Current Clinic Unknown
address unknown
city, state 00000
000-000-0000
On a scale from 0-10, how likely are you to recommend Nataki Douglas to a friend?
Strongly recommend: 36%Neutral: 64%8.4
2 assessments
  • 36% Strongly recommend (9-10)
  • 64% Neutral (7-8)
  • 0% Don't recommend (0-6)
Humanity
Treated like a number
Treated like a human
Communication
Poor communication
Excellent communication
Frequency Seen
Rarely saw at appts.
Always saw at appts.
Responsiveness
Poor response time
Excellent response time
2 assessments
8
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
?
Treatment
1 IUI
Diagnosis
Unexplained
8
I only saw Nataki Douglas at my consultation and the appointment after all tests were complete to go over a treatment plan. I thoroughly enjoyed both these appointments. She took time to explain test results, treatment options, potential risks and it never felt rushed. She is very caring and her conversation didn't feel too stiff or clinical...Dr. Douglas is easy to talk to and explains things in great detail. She understands that we have busy lives and wanted to make treatment as easy as possible for us. She seems both "real" and empathetic in her interactions.
+ Read more
Age
31 - 32
Treated
2016 - 2017
Success with this Doc
?
Race
Prefer not to answer
Income
$100K - $199K
Occupation
Order & Number of Docs Seen
1st of 3 Docs
Treatment
1 IUI
Diagnosis
Unexplained
8
How was your experience with Nataki Douglas at Columbia University?
I only saw Nataki Douglas at my consultation and the appointment after all tests were complete to go over a treatment plan. I thoroughly enjoyed both these appointments. She took time to explain test results, treatment options, potential risks and it never felt rushed. She is very caring and her conversation didn't feel too stiff or clinical.
What's one piece of advice would you give a prospective patient of Nataki Douglas at Columbia University?
Obviously the doctors can't work 7 days a week for morning monitoring so don't expect her to be there for all your appointments.
During treatment, were you treated like a number or a human with Nataki Douglas at Columbia University?
Dr. Douglas is easy to talk to and explains things in great detail. She understands that we have busy lives and wanted to make treatment as easy as possible for us. She seems both "real" and empathetic in her interactions.
Describe the protocols Nataki Douglas used in your cycles at Columbia University and their degree of success.
After trying for a little over a year we decided to seek answers. Due to female cycle irregularity and male low morphology Dr. Douglas suggested clomid with better timed intercourse at home or we could go straight to IUI. Due to the low morphology and the fact that we do have insurance coverage for IUI we decided to do that. I started with 50mg of clomid on cycle days 3-7 with an IUI the day following LH surge.
Describe your experience with the nursing staff.
I'm a little unsure of the difference between the nursing staff vs. the medical assistants/phlebotomists. I'm fairly confident I've only come in contact with 3 actual nurses. They were all very nice. The medical assistants and phlebotomists are pretty terrible. The call the first name and last initial for you to do blood work. I thought the woman was calling my name so I said are you saying "first last" and she just kept repeating what she was saying and not answering my question. Once we got back there she said "we only say the first name and last name initial" which is totally fine but answer when i tell you my full name. Also, my rubella immunity came back low. I got the booster (and had to sit that cycle out). Two months later they call me back and ask me if I got it. I told them the date I received the booster and said I thought the record should be in my file but could have the doctor's office resend it. Then they went back and forth about whether they needed to draw my blood to test for it again. They were basically asking me if they should. I told them "I got the booster so if I'm not immune at this point there is nothing I can do and I'll have to take my chances. But if you need the blood test for me to continue with my treatment plan then do it." It just felt like they had no idea what was going on. I feel like when you go in you have to already know what should be happening or you might get extra blood drawn or unnecessary ultrasounds. If insurance wasn't covering my treatment I would be really concerned about the confusion if I was the one paying for all these tests.
Describe your experience with Columbia University.
The doctors are one of their strengths. The medical assistants and blood work assistants are a weakness. The front desk staff is pretty friendly, empathetic and helpful although some more than others. One thing I've realized is they have a lot of patients and a lot of people that have done this before but I have to remind them this is my first time with a fertility treatment plan and to explain things a little more. At the initial consultation a nurse explained all the tests I needed to get and she assigned me to a financial counselor. The financial counselor is great- she gets things sent to my insurance for approval right away which I appreciate.
Describe the costs associated with your care under Nataki Douglas at Columbia University.
I think the initial consultation was $550 if not covered by insurance. They were very up front about that. Our insurance covers all treatment associate with IUI but won't for IVF if we get to that point. I would definitely work more closely with the financial counselor if we were paying for treatment to make sure I was getting what I needed for treatment and no additional blood draws or ultrasounds.
What specific things went wrong at Columbia University?
  • Lost paperwork
  • Failed to convey critical information
8
Doctor
Nataki Douglas
Communication
Trustworthiness
Compassion
Explained risks
Frequency seen during appointments
6
Clinic
Columbia University
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
9
Age
36 - 39
Treated
2013 - 2016
Success with this Doc
Yes
Treatment
4 IUI
Diagnosis
Unexplained
9
She was lovely....She offered to go right to IVF but for our unexplained infertility we opted to try IUI first...Don't be afraid to ask her to repeat herself or clarify something....Nurses are probably the weakest link at the center. I find them to be disorganized and somewhat rigid. I've had to ask them to explain and repeat themselves to be sure I understood
+ Read more
Age
36 - 39
Treated
2013 - 2016
Success with this Doc
Yes
Race
Ashkenazi Jewish
Income
$50K - $99K
Occupation
Order & Number of Docs Seen
1 Doc Seen
Treatment
4 IUI
Diagnosis
Unexplained
9
How was your experience with Nataki Douglas at Columbia University?
Absolutely lovely
What's one piece of advice would you give a prospective patient of Nataki Douglas at Columbia University?
Don't be afraid to ask her to repeat herself or clarify something
During treatment, were you treated like a number or a human with Nataki Douglas at Columbia University?
She was lovely
Describe the protocols Nataki Douglas used in your cycles at Columbia University and their degree of success.
She offered to go right to IVF but for our unexplained infertility we opted to try IUI first
Describe your experience with the nursing staff.
nurses are probably the weakest link at the center. I find them to be disorganized and somewhat rigid. I've had to ask them to explain and repeat themselves to be sure I understood
Describe your experience with Columbia University.
well oiled machine, for the most part
Describe the costs associated with your care under Nataki Douglas at Columbia University.
First time in 2014, insurance covered all but the actual insemination. This time, they don't seem to be covering any of it
What specific things went wrong at Columbia University?
  • Provided conflicting information
9
Doctor
Nataki Douglas
Communication
Trustworthiness
Compassion
Explained risks
Adaptability
Frequency seen during appointments
8
Clinic
Columbia University
New York
Nursing
Operations
Scheduling
Billing
Clinic Atmosphere
Educational Resources
– Read less
×