Natalie Schultz

Chicago IVF

Rated 8
Neutral: 100%8
0% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Responsiveness
10
Excellent
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Downstate Medical
Residency
Harvard/Beth Israel
Fellowship
U. of Texas - San Antonio

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Natalie Schultz works at

Chicago IVF
Rated 8
Strongly recommend: 55%Neutral: 22%Don't recommend: 22%8

At 5 offices

St. Charles
3310 W. Main St., Unit 175
St. Charles, IL 60175
866-483-2446
Munster
8840 Calumet Avenue
Munster, IN 46321
866-483-2446
Orland Park
10811 West 143rd Street
Orland Park, IL 60467
866-483-2446
Valparaiso
1610 Pointe Drive
Valparaiso, IN 46383
866-483-2446
Warrenville
28375 Davis Parkway
Warrenville, IL 60555
866-483-2446
Show 3 more
Explore Clinic
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
8
8
Age 33 - 34
1 IVF
Unexplained
Latinx
Consultant
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Natalie Schultz] is very knowledgeable and did a lot to put us at ease while explaining potential outcomes. We only meet with her directly once and most appointments were with my nurse or the NP...We did Follistim with lupron trigger due to my high AMH and risk of OHSS...freeze all for embryos. We expected a lower egg retrieval number and were on the high end of that. Due to history of low male morphology, we did ICSI all and 5 made it to day 5 blast and freeze. We're very happy with the low symptoms and outcome. Transfer is delayed due to COVID-19
My only complaint [with Chicago IVF] is before retrieval, the surgical center sent instructions with medications to take. I was not prepared for the medications and had to call the emergency nurse for her to call in the prescription for the same day...It was hard to get an estimate before my treatment plan was finalized and the billing office wouldn't give a range until that and they looked at my insurance.
How was your experience with Natalie Schultz at Chicago IVF?
She's very knowledgeable and did a lot to put us at ease while explaining potential outcomes. We only meet with her directly once and most appointments were with my nurse or the NP. I don't feel the need to meet with her anymore since everything else is handled well.
What's one piece of advice would you give a prospective patient of Natalie Schultz at Chicago IVF?
Don't expect to meet with her often. You'll develop a better relationship with your nurse.
During treatment, were you treated like a number or a human with Natalie Schultz at Chicago IVF?
I felt human because we talked in detail about our specific history. I think my husband felt ignored since everything was directed towards me. The nurse practitioner was very good.
Describe the protocols Natalie Schultz used in your cycles at Chicago IVF and their degree of success.
We did Follistim with lupron trigger due to my high AMH and risk of OHSS. And freeze all for embryos. We expected a lower egg retrieval number and were on the high end of that. Due to history of low male morphology, we did ICSI all and 5 made it to day 5 blast and freeze. We're very happy with the low symptoms and outcome. Transfer is delayed due to COVID-19
Describe your experience with your nurse at Chicago IVF. (Assigned nurse: Lidia Edwards)
Love my nurse, I think she's compassionate and mostly on top of everything. My only complaint is before retrieval, the surgical center sent instructions with medications to take. I was not prepared for the medications and had to call the emergency nurse for her to call in the prescription for the same day.
Describe your experience with Chicago IVF.
Batch retrieval, schedule is on place which helps with planning. Dedicated nurse to call and email. They use eIVF so you have an internet dashboard, but I hadn't received some instructions and outcomes related to the surgical center
Describe the costs associated with your care under Natalie Schultz at Chicago IVF.
It was hard to get an estimate before my treatment plan was finalized and the billing office wouldn't give a range until that and they looked at my insurance. We were surprised by the cost of genetic testing since no one said it typically isn't covered by insurance. The genetic testing company bills insurance for $12,000.
What specific things went wrong at Chicago IVF?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
Describe the specific things that went wrong at Chicago IVF.
As mentioned, the day before my retrieval, they sent instructions for medication that was never conveyed before and the medications weren't ordered in the pharmacy. The 24 hour emergency nurse was available and able to contact my pharmacy for same day pickup.
8
Doctor
Natalie Schultz
Humanity
Communication
Trustworthiness
Compassion
Explained risks
8
Clinic
Chicago IVF
Munster
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources