Rated 9.3
Strongly recommend: 89%Neutral: 11%9.3
89% strongly recommend
6 reviews
Humanity
9.8
9.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.8
9.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.5
6.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Michigan
Residency
U of Michigan
Fellowship
U of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Natalie Stentz works at

Gago Center for Fertility
Rated 8
Strongly recommend: 66%Neutral: 14%Don't recommend: 20%8

At 3 offices

Ann Arbor
1000 East Stadium Boulevard, Suite 3
Ann Arbor, MI 48104
(810) 227-3232
Brighton
2250 Genoa Business Park Dr., Suite 110
Brighton, MI 48114
810-227-3232
Lansing
1515 Lake Lansing Road, Suite F
Lansing, MI 48912
(810) 227-3232
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Explore Clinic

5 patient reviews filtered by:

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LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020, 21 Eggs Frozen
NPS
10
NPS
10
Age 33
1 Egg Freezing
Black or African-American
Income $50K - $99K
LGBTQ
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Natalie Stentz] was and is an amazing doctor. I am a transman and going through this process was so difficult for me...made me feel so comfortable. She ensured that her staff continually acknowledged me as sir, and he and they were so friendly and comforting during this process. She got me 26 eggs preserved and frozen...allowing me to finish my transition successfully. She changed my life! I've never been so excited to do something like this!
The nursing staff was just as amazing as Dr. Stenz was. Kenzie called me just about every other day to check on my process and any answer I had she answered it quickly and she was so helpful. Again, as a transgender man, this was so difficult for me to do, but Kenzie and Dr. Stenz showed me differently and believed in me and helped me get through. Because of them, I have 26 eggs waiting for me and wife as we begin this journey of having children.
How was your experience with Natalie Stentz at Shady Grove Fertility Atlanta?
Dr. Stenz from Shady Grove Fertility was so amazing that i captured my whole journey and recommended this very clinic on youtube. She made my dreams come true as a transman and that's to still have children that are related to me as my wife carries them, allowing me to finish my transition successfully. She changed my life! I've never been so excited to do something like this!
What's one piece of advice would you give a prospective patient of Natalie Stentz at Shady Grove Fertility Atlanta?
Just be patient and trust the process and definitely Trust her she has your back and she wants nothing but the best for you!
During treatment, were you treated like a number or a human with Natalie Stentz at Shady Grove Fertility Atlanta?
She was and is an amazing doctor. I am a transman and going through this process was so difficult for me. But Dr. Stenz from Shady Grove Fertility Clinic made me feel so comfortable. She ensured that her staff continually acknowledged me as sir, and he and they were so friendly and comforting during this process. She got me 26 eggs preserved and frozen, Thank you so much DR. Stenz!
Describe the protocols Natalie Stentz used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
We went two weeks of me taking medication that helps your ovaries to stimulate so that the eggs can be frozen. For those two weeks, I had to come in a couple of times so they could do the ultrasounds and just monitor my process. After the 10th day of the meds, I had an in house small procedure to extract the 41 eggs that were produced. This process literally took me 3 months from start to finish.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Kenzie Dill)
The nursing staff was just as amazing as Dr. Stenz was. Kenzie called me just about every other day to check on my process and any answer I had she answered it quickly and she was so helpful. Again, as a transgender man, this was so difficult for me to do, but Kenzie and Dr. Stenz showed me differently and believed in me and helped me get through. Because of them, I have 26 eggs waiting for me and wife as we begin this journey of having children.
Describe your experience with Shady Grove Fertility Atlanta.
The staff is so friendly The clinic is clean They care about there patients They get things done in a timely manner, you won't be standing around waiting on anyone. They really invest there time and patience on their clients I honestly have no weakness! Fertility Clinics need to get like them
Describe the costs associated with your care under Natalie Stentz at Shady Grove Fertility Atlanta.
none all covered by insurance and the billing did a good job with that I didn't have one bill sent to me
10
Doctor
Natalie Stentz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Shady Grove Fertility Atlanta
Buckhead/Piedmont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 31
Black or African-American
Income $50K - $99K
Teacher
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Stentz is approachable, which was important to me. She didn’t laugh at my questions and she never made me feel like my questions and concerns were irrelevant. She told me what to expect and has communicated changes in the plan effectively and in a timely manner.... During my consultation she informed me that I would be a good candidate for IUI or IVF and she told me we would wait for my test results to make a final decision. During my ultrasound she could tell I was in pain and gave some helpful suggestions to make future vaginal ultrasounds more comfortable.
The office [Shady Grove Fertility] is warm and inviting. The receptionists are sweet and do their best to answer questions. They make you feel like you’re part of a family. They have multiple locations and everyone I’ve encountered has been pleasant. They make small talk to get to know you so you and help calm your nerves.... Kaylee explained the process and what I needed to do to get the ball rolling. When I called in with questions she was quick to get answers and schedule follow up appointments.
How was your experience with Natalie Stentz at Shady Grove Fertility Atlanta?
Dr. Stentz is approachable, which was important to me. She didn’t laugh at my questions and she never made me feel like my questions and concerns were irrelevant. She told me what to expect and has communicated changes in the plan effectively and in a timely manner.
What's one piece of advice would you give a prospective patient of Natalie Stentz at Shady Grove Fertility Atlanta?
Take a list of questions with you during the consultation. She may answer most of your questions before you ask, but she’s always willing to further explain and address the patients concerns/inquiries.
During treatment, were you treated like a number or a human with Natalie Stentz at Shady Grove Fertility Atlanta?
Dr. Stentz was welcoming and spoke to me like we were friends. She gave facts and made recommendations without being rude or condescending.
Describe the protocols Natalie Stentz used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
I haven’t completed my cycle. During my consultation she informed me that I would be a good candidate for IUI or IVF and she told me we would wait for my test results to make a final decision. During my ultrasound she could tell I was in pain and gave some helpful suggestions to make future vaginal ultrasounds more comfortable. She explained why and how the use of dilators would help reduce my discomfort and gave a few suggestions of places to purchase them.
Describe your experience with your nurse at Shady Grove Fertility Atlanta. (Assigned nurse: Kaylee)
Kaylee explained the process and what I needed to do to get the ball rolling. When I called in with questions she was quick to get answers and schedule follow up appointments.
Describe your experience with Shady Grove Fertility Atlanta.
The office is warm and inviting. The receptionists are sweet and do their best to answer questions. They make you feel like you’re part of a family. They have multiple locations and everyone I’ve encountered has been pleasant. They make small talk to get to know you so you and help calm your nerves. I’ve heard that not all of the Doctors are as receptive to including the patients opinions/desires, but all of my interactions with Shady Grove personnel have been pleasant.
10
Doctor
Natalie Stentz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Atlanta
Marietta
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019, Consult
NPS
10
NPS
10
Age 35
Anovulation
Tubal Blockage
Black or African-American
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Successful
Dr. Stentz was extremely thorough in accessing my medical history and providing the best treatment possible. She walked me step-by-step on what the process for IUI and IVF entail...Her bedside manner was compassionate and empathetic, but she also made me feel like there was hope for my situation...I was initially overwhelmed, but she eased my anxieties and explained how we could navigate through all aspects of IVF together. She happily answered all of my questions, and she gave me the confidence that I needed understanding the path forward for expanding my family.
Shady Grove has multiple locations in my city, and they do an amazing job making themselves accessible for their clients. They answer emails timely, and they are extremely professional. I believe they put great effort in keeping their clients informed by hosting educational and financial webinars...The nurses were very friendly, professional, and warm. Considering the nature of the clinic, their bedside manner was much appreciated and instrumental in keeping me calm.
How was your experience with Natalie Stentz at Shady Grove Fertility Atlanta?
Dr. Stentz was extremely thorough in accessing my medical history and providing the best treatment possible. She walked me step-by-step on what the process for IUI and IVF entail. I left Shady Grove feeling confident about my options. Her bedside manner was compassionate and empathetic, but she also made me feel like there was hope for my situation.
What's one piece of advice would you give a prospective patient of Natalie Stentz at Shady Grove Fertility Atlanta?
The prospective patient will leave their consultation with Dr. Stentz feeling well-informed and in control of their fertility treatments. There was not a question that she didn't answer well. The prospective patient will leave feeling empowered and comfortable about proceeding with their fertility treatments.
During treatment, were you treated like a number or a human with Natalie Stentz at Shady Grove Fertility Atlanta?
Dr. Stentz was beyond patient and warm helping me to Shady Grove Fertility. I was initially overwhelmed, but she eased my anxieties and explained how we could navigate through all aspects of IVF together. She happily answered all of my questions, and she gave me the confidence that I needed understanding the path forward for expanding my family.
Describe the protocols Natalie Stentz used in your cycles at Shady Grove Fertility Atlanta and their degree of success.
Dr. Stentz recommended IVF for my future fertility treatment. I have not proceeded with treatments as of yet.
Describe your experience with the nursing staff at Shady Grove Fertility Atlanta.
The nurses were very friendly, professional, and warm. Considering the nature of the clinic, their bedside manner was much appreciated and instrumental in keeping me calm.
Describe your experience with Shady Grove Fertility Atlanta.
Shady Grove has multiple locations in my city, and they do an amazing job making themselves accessible for their clients. They answer emails timely, and they are extremely professional. I believe they put great effort in keeping their clients informed by hosting educational and financial webinars.
Describe the costs associated with your care under Natalie Stentz at Shady Grove Fertility Atlanta.
I was quoted $15,500 for fees related to IVF.
Describe Natalie Stentz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Atlanta.
During our initial consultation, Dr. Stentz and I did not have a conversation related to eSET.
10
Doctor
Natalie Stentz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Atlanta
Marietta
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
9
NPS
9
Age 34 - 36
3 IUI
3 IVF
Endometriosis
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Nurse or HC Services
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Stentz] seems to genuinely care about my experience. It feels like she’s truly disappointed and frustrated when things don’t work out and she’s talked to her peers and others for other ideas to help us...She has tried different options, talking with different doctors, and pushed hard for us...After 3 failed iui’s we moved on to IVF which was our choice but also suggested by Dr Stentz...I know she only wanted to transfer one embryo but we never got to that point because none of our embryos matured.
I like the smaller office feel and that the staff remembers you and us compassionate during so many visits [to Gago Center for Fertility]. Since we have t been successful yet I question going to a bigger clinic sometimes but the staff makes me feel so comfortable it would be hard to leave...The nursing staff has been amazing. Very compassionate...I know [Dr. Stentz] only wanted to transfer one embryo but we never got to that point because none of our embryos matured
How was your experience with Natalie Stentz at Gago Center for Fertility?
She is very caring and sympathetic to our hard journey. She has tried different options, talking with different doctors, and pushed hard for us. It’s hard not having exact answers but I trust that Dr. Stentz takes it hard too and truly wants to do everything in her power to help us conceive.
What's one piece of advice would you give a prospective patient of Natalie Stentz at Gago Center for Fertility?
Ask any question about altering treatment. She is open and very flexible to different options
During treatment, were you treated like a number or a human with Natalie Stentz at Gago Center for Fertility?
She seems to genuinely care about my experience. It feels like she’s truly disappointed and frustrated when things don’t work out and she’s talked to her peers and others for other ideas to help us.
Describe the protocols Natalie Stentz used in your cycles at Gago Center for Fertility and their degree of success.
I know we used letrozole for the iui’s. When those were unsuccessful we tested my partners sperm. After 3 failed iui’s we moved on to IVF which was our choice but also suggested by Dr Stentz. We used ganirelix and other injections. We are at the end of a 4 month break so I don’t remember all the details.
Describe your experience with your nurse at Gago Center for Fertility. (Assigned nurse: Mary vietzke)
The nursing staff has been amazing. Very compassionate.
Describe your experience with Gago Center for Fertility.
I like the smaller office feel and that the staff remembers you and us compassionate during so many visits. Since we have t been successful yet I question going to a bigger clinic sometimes but the staff makes me feel so comfortable it would be hard to leave.
Describe the costs associated with your care under Natalie Stentz at Gago Center for Fertility.
We had 3 failed iui’s, 3 failed ivf(with no embryo transfer), and one ectopic pregnancy that was medicated and we’ve spent around $87,000 so far
Describe Natalie Stentz's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Gago Center for Fertility.
I know she only wanted to transfer one embryo but we never got to that point because none of our embryos matured.
9
Doctor
Natalie Stentz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Gago Center for Fertility
Brighton
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 31 - 32
6 Egg Freezing
6 Embryo Freezing
Diminished Ovarian Reserve
Prefer not to answer
Doctor
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I cannot express strongly enough what a wonderful doctor and human Dr. Stentz is. She is obviously incredible intelligent, but is able to make a difficult and sometimes confusing process more understandable. She gave us the opportunity to try to get pregnant when I don’t know that any other clinic who have. We can’t thank her enough for guiding us through this process and for truly caring about me as a person. I don’t know what I would have done without her.
I cannot say enough good things about this clinic [Gago Center for Fertility]. The nurses, MAs and ultrasound techs are fantastic. They are organized, caring and truly invested in their patients. I would recommend them to everyone...She [Dr. Stentz] gave us the opportunity to try to get pregnant when I don’t know that any other clinic who have. We can’t thank her enough for guiding us through this process and for truly caring about me as a person. I don’t know what I would have done without her
How was your experience with Natalie Stentz at Gago Center for Fertility?
I cannot express strongly enough what a wonderful doctor and human Dr. Stentz is. She is obviously incredible intelligent, but is able to make a difficult and sometimes confusing process more understandable. She gave us the opportunity to try to get pregnant when I don’t know that any other clinic who have. We can’t thank her enough for guiding us through this process and for truly caring about me as a person. I don’t know what I would have done without her.
During treatment, were you treated like a number or a human with Natalie Stentz at Gago Center for Fertility?
I cannot express strongly enough what a wonderful doctor and human Dr. Stentz is. She is obviously incredible intelligent, but is able to make a difficult and sometimes confusing process more understandable. She gave us the opportunity to try to get pregnant when I don’t know that any other clinic who have. We can’t thank her enough for guiding us through this process and for truly caring about me as a person. I don’t know what I would have done without her.
Describe your experience with Gago Center for Fertility.
I cannot say enough good things about this clinic. The nurses, MAs and ultrasound techs are fantastic. They are organized, caring and truly invested in their patients. I would recommend them to everyone
10
Doctor
Natalie Stentz
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Gago Center for Fertility
Ann Arbor
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5