Verified
This patient has provided documentation of treatment at this clinic.
2019 - 2022, Unknown Success
Review of
Dr. Chappell is a very compassionate doctor. He truly gets to know each of his patients and seems genuinely invested in their well-being...he has committed to sticking with us, adjusting course when needed, and seeing us through to each outcome (for better, or for worse). He stays very up-to-date on the latest research and, when warranted, tries to apply the latest research to his practice.
Fertility Answers seems to have a small patient to staff to ratio, which allows for more personalized attention. They are very efficient and open early so that you can do your scans and bloodwork before going into work. I also appreciate that they do not try to "batch" their patients (e.g., synch up everyone's cycles using birth control so that the clinic can do retrievals and transfers on specific weeks). Instead, they go by your natural cycle, which I always appreciated.
How was your experience with Neil Chappell at Fertility Answers?
Dr. Chappell is a very compassionate doctor. He truly gets to know each of his patients and seems genuinely invested in their well-being. While our road has been long, and we still are not at the end of our journey, he has committed to sticking with us, adjusting course when needed, and seeing us through to each outcome (for better, or for worse). He stays very up-to-date on the latest research and, when warranted, tries to apply the latest research to his practice.
What's one piece of advice would you give a prospective patient of Neil Chappell at Fertility Answers?
Be honest with him about any doubts or issues you have. He is very committed to creating a plan that is co-created between he and his patients. Do your research and bring it to him. He is very open to reading anything you bring him and discussing it with you. So, do not feel "pushy" or "over the top" with him- he is very open to suggestions and working WITH you, not just FOR you.
During treatment, were you treated like a number or a human with Neil Chappell at Fertility Answers?
Dr. Chappell truly gets to know his patients, and develops a very good rapport with them. I feel very at ease and comfortable talking with him, and through all of our disappointments, I feel as though he has been equally sad with us.
Describe the protocols Neil Chappell used in your cycles at Fertility Answers and their degree of success.
Throughout each of my 3 egg retrievals, Dr. Chappell adjusted the protocol until we found the strategy for my body. Our retrievals were successful in that we did obtain PGT normal embryos during each cycle despite my being of advanced maternal age and having low AMH levels. With regards to the transfers, he did conduct an ERA after my first transfer with a 5AA PGT normal embryo resulted in negative pregnancy test. We did discover that I was pre-receptive and he adjusted my protocol for my next frozen transfer (adding in extra hours of progesterone prior to transfer). The 2nd FET resulted in a chemical pregnancy. Dr. Chappell then conducted a laproscopic hystoscopy to rule out endometriosis. While endometriosis was ruled out, he did discover a small uterine septum, which he repaired. Our 3rd FET again resulted in a chemical pregnancy. At that point, Dr. Chappell was at a loss. We did consult other doctors at that point (Dr. Chappell even gave us the names of others to consult, which I thought was very professional and kind of him). We did do another egg retrieval with another doctor, but returned back to Dr. Chappell after a transfer cycle was cancelled with another doctor. For our 4th FET, Dr. Chappell altered our protocol and used a letrozole protocol and no exogenous estrogen. The transfer was not successful (negative pregnancy test). While we have not been successful yet, I do feel that Dr. Chappell has been open to altering our protocol each time to try to achieve results.
Describe your experience with the nursing staff at Fertility Answers.
The nursing staff at Fertility Answers are one of the reasons we returned to this clinic after leaving for a second opinion. They call you back very quickly when you leave a message, they help you find better deals on medications, they advocate for you with the pharmacies, they take their time and explain all of the medications to you and how to administer them, and they seem genuinely sad when your cycle is not successful.
Describe your experience with Fertility Answers.
Fertility Answers seems to have a small patient to staff to ratio, which allows for more personalized attention. They are very efficient and open early so that you can do your scans and bloodwork before going into work. I also appreciate that they do not try to "batch" their patients (e.g., synch up everyone's cycles using birth control so that the clinic can do retrievals and transfers on specific weeks). Instead, they go by your natural cycle, which I always appreciated.
Describe your experience with your monitoring appointments at Fertility Answers.
All of my monitoring appointments could be scheduled at my convenience, between the hours of 7:30AM- 1PM. They always seemed pretty open and willing to work with my schedule.
Describe the costs associated with your care under Neil Chappell at Fertility Answers.
Egg retrieval cycles cost about $10,000 (not including medications). Frozen transfer cycles cost about $2,500 (not including medications).
Describe Neil Chappell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Answers.
Dr. Chappell prefers single embryo transfer when transferring PGT normal embryos. However, on our 4th FET he did transfer 2 PTG normal, but low morphology, embryos for us, considering my long history of failed transfers and chemical pregnancies. So, I think he is open to single and multiple transfers depending on the specific case and medical history of the patient.
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