Nicole Yoder

Spring Fertility

Rated 10
Strongly recommend: 100%10
100% strongly recommend
2 reviews
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Weill Cornell
Residency
Yale-New Haven Hospital
Fellowship
NYU

How Doctor Communicates

doctor, nurse available by email
not available by directline
not available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Nicole Yoder works in 1 office at

Spring Fertility
Rated 9.1
Strongly recommend: 81%Neutral: 11%Don't recommend: 7%9.1

Explore Clinic
New York
114 W 41st Street, 2nd Floor
New York, NY 10036

2 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
9
Age 35
1 Embryo Freezing
Uterine Fibroids
Black or African-American
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Yoder was very personable, warm, and kind. She was very professional and detail-oriented. Dr. Yoder was available to talk over the phone when needed, and she was available at all my appointments. She took the time to understand (and remember) all aspects of my history...She also has a great deal of empathy and knows how to resolve issues and setbacks when they arise...
They [Spring Fertility] offer early appointments - as early as 7 AM - so it was not at all disruptive for work. I always saw my MD at appointments and was able to get on the phone to talk to her as I always had many questions...did not have the best experience with the finance department; the communication was not clear, they were not proactive about reaching out to my insurance about coverage, and the personnel I interacted with is not the best at conflict resolution...
How was your experience with Nicole Yoder at Spring Fertility?
Dr. Yoder is easily one of the best doctors I have had. She is professional yet personal. She is very detail-oriented. She also has a great deal of empathy and knows how to resolve issues and setbacks when they arise
What's one piece of advice would you give a prospective patient of Nicole Yoder at Spring Fertility?
Ask questions; ask and ask
During treatment, were you treated like a number or a human with Nicole Yoder at Spring Fertility?
Dr. Yoder was very personable, warm, and kind. She was very professional and detail-oriented. Dr. Yoder was available to talk over the phone when needed, and she was available at all my appointments. She took the time to understand (and remember) all aspects of my history.
Describe your experience with Spring Fertility.
Spring's staff all have a patient-first mentality. They offer early appointments - as early as 7 AM - so it was not at all disruptive for work. I always saw my MD at appointments and was able to get on the phone to talk to her as I always had many questions. The egg retrieval went really well with caring and efficient staff, with optimal follow-up. The staff explain the risks and benefits of all procedures, and are gracious when performing all their tasks, including phlebotomy. The clinic atmosphere is welcoming, and the little touches (chocolate after procedure, inspiring coffee table books) are refreshing. That said, I did not have the best experience with the finance department; the communication was not clear, they were not proactive about reaching out to my insurance about coverage, and the personnel I interacted with is not the best at conflict resolution. It ended up marring my otherwise wonderful experience at Spring. I would advise anyone going there to ask specifically about significant potential out-of-pocket costs early on, especially around lab work that would be contracted out to an external lab. Note that Spring currently exclusively uses Juno for genetic testing, which does not contract with insurers. I am happy with the outcome of my cycle with Spring.
Describe your experience with your monitoring appointments at Spring Fertility.
It was well scheduled, and I could go for appointments when I had the time. Appointments were typically available when I needed them
What specific things went wrong at Spring Fertility?
  • Provided conflicting information
10
Doctor
Nicole Yoder
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 9 Eggs Frozen
NPS
10
NPS
10
Age 36
1 Egg Freezing
European
Ashkenazi Jewish
Income $50K - $99K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Yoder was professional, caring and thorough...listened to what my goals were and never pressured me to make a decision or proceed with treatment before I was sure. She was upfront about what I could potentially expect, given my age, and what my options were if I wanted to wait longer before freezing my eggs - she was kind and understanding but was also direct and didn't sugar coat anything...
I found Spring Fertility to be very organized, welcoming, compassionate and dedicated to their patients. Even the front desk staff and medical assistants were really friendly and welcoming, which is not always the case in medical settings. It sometimes took a bit longer to get answers to some of the financial questions, but all of my questions (even the financial ones) were always answered and I knew who I could reach out to for more information...
How was your experience with Nicole Yoder at Spring Fertility?
Dr. Yoder was professional, caring and thorough. I was very pleasantly surprised as I have had negative experiences with healthcare providers before. Dr. Yoder listened to what my goals were and never pressured me to make a decision or proceed with treatment before I was sure. She was upfront about what I could potentially expect, given my age, and what my options were if I wanted to wait longer before freezing my eggs - she was kind and understanding but was also direct and didn't sugar coat anything.
During treatment, were you treated like a number or a human with Nicole Yoder at Spring Fertility?
Dr. Yoder was kind, patient, explained everything in detail and answered all of my questions (and I had a lot of questions).
Describe your experience with your nurse at Spring Fertility. (Assigned nurse: Julia)
Julia was wonderful. She provided very clear instructions and demonstrated patience and understanding in answering all of my questions. She was very communicative and made sure I had all of the information I needed. It was very comforting to have someone so reliable while I was in the middle of the egg freezing process.
Describe your experience with Spring Fertility.
I found Spring Fertility to be very organized, welcoming, compassionate and dedicated to their patients. Even the front desk staff and medical assistants were really friendly and welcoming, which is not always the case in medical settings. It sometimes took a bit longer to get answers to some of the financial questions, but all of my questions (even the financial ones) were always answered and I knew who I could reach out to for more information. Overall, I was very pleasantly surprised with my experience. I wasn't sure what to expect since this was my first round of egg freezing but everyone at the clinic made me feel very comfortable and informed along the way.
Describe the costs associated with your care under Nicole Yoder at Spring Fertility.
It was $9,750 for the cycle plus the cost of medications. I was fortunate that my insurance covered the cost of the medications so I only paid around $400 (out of pocket it would have been $4,400). Plus the cost of storage fees which are $960 per year. One of the reasons I chose Spring Fertility is that they offer a payment plan (doesn't include storage fees or medications) so I am able to pay off the cost of the cycle at $245 per month for 40 months.
10
Doctor
Nicole Yoder
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Spring Fertility
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5