Rated 5.8
Strongly recommend: 45%Neutral: 13%Don't recommend: 42%5.8
45% strongly recommend
17 reviews
Humanity
6.6
6.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
6.7
6.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.4
5.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
5.9
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Tel Aviv U.
Residency
Mount Sinai
Fellowship
Mount Sinai

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Norbert Gleicher works at

Center for Human Reproduction
Rated 6.7
Strongly recommend: 49%Neutral: 16%Don't recommend: 35%6.7

At 1 office

New York
21 E. 69th Street
New York, NY 10021
(212) 994-4400
Explore Clinic

17 patient reviews

2018, Successful
10
10
Age 45
2 IUI
2 IVF
Donor Sperm
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Latinx
Income $100K - $199K
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Gleicher will] ask for a ton of pre-cycle tests. It was expensive and took a while to complete, but it was totally worth it. Tests picked up a bunch of issues that I didn't even know I had, and Dr. Gleicher was able to add treatments to address these issues...respected my desire to have a child with my own eggs--which was super-important to me as a single woman using donor sperm--unlike all the other doctors I'd spoken to, who recommended egg donation even before they had any of my test results, just based on age. (I
My nurse coordinator was my main point of contact [at Center for Human Reproduction]. Dr. Gleicher doesn't communicate directly with patients, so all your questions have to be directed to the nurse. She will get the doctor's answers when she can't answer questions herself. It was a bit frustrating at times when a quick back-and-forth with the doctor himself would have answered my question more fully and efficiently, but most of the time the system worked fine. I communicated with everyone through their patient portal and phone.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
I think I already answered this question in the previous answer! :) He's the one to go to when you're older and want to use your own eggs--he will listen to you, give you all the information (a lot of it would be news to other fertility "experts") to help you make your own decision about your body and your future.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
He'll ask for a ton of pre-cycle tests. It was expensive and took a while to complete, but it was totally worth it. Tests picked up a bunch of issues that I didn't even know I had, and Dr. Gleicher was able to add treatments to address these issues. Yes, the tests add up fast, but when you are paying tens of thousands for IVF to begin with, it's better to identify all the problems to address before you waste a ton of money on a failed cycle or two (something that happened to a friend of mine)!
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
Dr. Gleicher respected my desire to have a child with my own eggs--which was super-important to me as a single woman using donor sperm--unlike all the other doctors I'd spoken to, who recommended egg donation even before they had any of my test results, just based on age. (I was 44-45 when I was seeking fertility help.) Once I made it clear to him that this was what I wanted, Dr. Gleicher's approach was all about getting to know my particular type of fertility issues and applying specific treatments for the particular issues. I didn't see him that often during my time at CHR (I saw Dr. Barad and Dr. Kushnir much more for monitoring and procedures, though all my consultations were with Dr. Gleicher), but I felt clearly that his philosophy was driving everything about my treatment plan that was specific to my condition and my desire.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
I used estrogen priming, maximum ovarian stimulation with RAFs for all my cycles. Timing of trigger was adjusted earlier each time because my eggs were luteinizing faster and needed to be taken out faster. I also used viagra to thicken my lining.
Describe your experience with your nurse at Center for Human Reproduction.
My nurse coordinator was my main point of contact. Dr. Gleicher doesn't communicate directly with patients, so all your questions have to be directed to the nurse. She will get the doctor's answers when she can't answer questions herself. It was a bit frustrating at times when a quick back-and-forth with the doctor himself would have answered my question more fully and efficiently, but most of the time the system worked fine. I communicated with everyone through their patient portal and phone. My nurse was always thorough--she'd always leave a voice mail on top of a message via the portal, so I always knew to check my portal. She was also super helpful when my pharmacy lost the prescription refill.
Describe your experience with Center for Human Reproduction.
CHR is known for providing IVF with their own eggs to women in their mid to late 40s. The reputation is well-deserved; I think they have the "oldest" patient on record who got pregnant with her own eggs. Also: When I first went to CHR, I thought the treatment there would be really expensive, but it wasn't. I ended up qualifying for their discount program, which really helped, but even without the discount, the pricing list I received was comparable to other centers I went to in NYC. This was a pleasant surprise for a highly specialized center in the toney part of town.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
I qualified for their discount program, so it was a bit over $10K for a cycle. They have a few other income tiers above and below mine and the prices seem to adjust accordingly. I was also given an option of buying a 4-cycle package they created for women with low ovarian reserve, but I didn't use that.
10
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
1
0
Age 44 - 45
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Doesn't Recommend
Doesn't Recommend
Unsuccessful
My situation is unusual since I stopped having periods at 22 yo. I went to the clinic to see if I could participate in a clinical trial testing PRP in women with premature ovarian failure...Dr. Gleicher did not review any of these records before my appointment. He was actually reading my medical history for the first time (which I had provided when I scheduled the appointment) during our appointment. He explained the clinical trial well but diverted me to IVF without providing a clear rationale. During the IVF cycle, I was always seen by Dr. Barad. Dr. Gleicher only showed up once during a routine ultrasound and both doctors started arguing about my so called follicles...
Staff [at Center for Human Reproduction] seemed overwhelmed, clinic looked like an "assembly line"...During the IVF cycle I received little to no support. Instructions for administering the meds were often provided on the day by 9pm. No one answered the phone after 4pm although supposedly there is a nurse on call. I ended up going to YouTube to watch videos on how to inject myself. Communications were all through their portal but the response time was not optimal...
How was your experience with Norbert Gleicher at Center for Human Reproduction?
I felt that everything was rushed and poorly planned. I made my first appointment about a month in advance, but the day before I received an automatic email saying that I had not uploaded my records to the patient portal and that my appointment could be cancelled. No one had provided me the info to access this website so after a phone call to the clinic I uploaded everything right away, but Dr. Gleicher did not review any of these records before my appointment. He was actually reading my medical history for the first time (which I had provided when I scheduled the appointment) during our appointment. He explained the clinical trial well but diverted me to IVF without providing a clear rationale. During the IVF cycle, I was always seen by Dr. Barad. Dr. Gleicher only showed up once during a routine ultrasound and both doctors started arguing about my so called follicles (Dr. Barad did not think it was an actual follicle, Dr. Gleicher wanted to proceed with the IVF injections). Dr. Barad was more empathetic and spent more time explaining things but it seems that he was just following the plan set by Dr. Gleicher.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
I would not recommend a prospective patient to consult with Dr. Gleicher so I have no specific advice.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
My situation is unusual since I stopped having periods at 22 yo. I went to the clinic to see if I could participate in a clinical trial testing PRP in women with premature ovarian failure. I was instead put on DHEA and regular IVF cycle (with sperm donor), which from my readings was not worth trying at all but I trusted that the doctors had seen a slight chance of using my own eggs. During the IVF cycle I received little to no support. Instructions for administering the meds were often provided on the day by 9pm. No one answered the phone after 4pm although supposedly there is a nurse on call. I ended up going to YouTube to watch videos on how to inject myself. Communications were all through their portal but the response time was not optimal. One time I asked the same question 3 times and got the same answer, which was a general answer and did not apply to me. This was right before the pandemic, so no excuse for the very poor organization and patient communications.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
Menopur 2 vials of 75 IU each daily followed by Follistim 450 IU daily, injected hCG 10,000 U 4 days later. No eggs retrieved. Rationale was not explained to me. I was provided with hormone levels but there was never explanation about the results. I received instructions to adjust dosage by email very late in the evening.
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Do not know the name)
Staff seemed overwhelmed, clinic looked like an "assembly line". Nurse was the only one who explained me the several options on the consent forms for sperm donation, egg retrieval and potential embryo genetic testing and storage. I ended up spending a lot of money on things I did not need: Dr. Gleicher prescribed expensive DHEA and egg stimulant supplements (about 300 dollars per month) and prenatal vitamins (200 dollars per month without the premium insurance plan), and the nurse later told me these vitamins were not important and that I could just buy the CVS brand prenatal vitamins (12 dollars for 3 months). Also, I ended up buying all the meds for an entire cycle of IVF, and half went to waste since I had zero eggs on retrieval; no one explained the IVF process to me and which drugs I would need and when (some of them you can buy later, depending on previous steps). Regarding the transfer of sperm sample from the cryobank to the clinic, the nurse stressed how critical it was for them to have the sample at the clinic before the egg retrieval, and I ended up paying rush fee but this is not entirely true. The cryobank can deliver in 1 or 2 days and there is some time from egg retrieval until you actually do the fertilization. Since I had no eggs I lost money because once the sperm leaves the cryobank you cannot return it (and get half the money back). After I decided to leave this clinic for good, I requested a transfer of the sperm sample back to the cryobank for storage. I followed their instructions but 3 months later they had not done the transfer because embryologist never followed up with the cryobank. One year later I received a phone call from the clinic saying that I had to pay for storage since my sample was still at the clinic when I had received a confirmation of transfer to the cryobank.
Describe your experience with Center for Human Reproduction.
Clinic looks nice, comfortable and easily accessible. There is a bit of lack of coordination between administrative staff and the clinical staff. Important forms and information were not provided in time. Financial part was clear, but they want everything to be paid in advance so I had to ask for a refund for a procedure that was not needed since I had no eggs.
Describe your experience with your monitoring appointments at Center for Human Reproduction.
I was an out of state patient and staff was aware but that did not make a difference. There were several women waiting for the ultrasounds but I did not have to wait too much.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
I had a discount based on my salary (at the time I was making around 80k per year). I spent about 5k on meds. Besides the supplements and prenatal vitamins, I must have spent about 5k more on monitoring and egg retrieval.
Describe Norbert Gleicher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Human Reproduction.
Not applicable
What specific things went wrong at Center for Human Reproduction?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Human Reproduction.
Besides the lack of coordination and insufficient support during the IVF cycle, the screening was also poorly run. All the tests could be done at the clinic but the genetic tests were sent to an external lab and the claim was rejected by my health insurance plan since they tested for genetic diseases that did not apply to my ethnicity. During blood collection, the nurse gave me conflicting information and ordered tests I had already completed; fortunately I was looking at the computer screen and saw her entering the wrong tests and was able to tell her.
1
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
9
10
Age 37 - 38
2 IVF
Diminished Ovarian Reserve
Immunological
Other
Middle Eastern
Income $100K - $199K
Professor
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Every time we met with Dr. Gleicher, he took his time to review our records, ask up questions, answer our questions, and give us his opinion based on *our* situation. He made it clear that he knew who we are - even remembering information unrelated to fertility (e.g., our careers).... Also, based on my lab work, he had a suspicion that I have autoimmune activity. He also diagnosed me with Hypoandrogenic PCOS, a diagnosis never given to me before. He ordered a THOROUGH workup and his suspicions of autoimmunity were confirmed. He also gave us advice on supplements based on my lab work. For example, my previous clinic told me my testosterone levels were normal. Dr. Gleicher, however, looked at my SHBG levels and DHEA-S levels to identify that my levels of testosterone were too low FOR MY BODY,
I haven't been to the clinic [Center for Human Reproduction] yet, as I am not local and I haven't gotten to treatment yet. However, the front desk is extremely helpful and kind whenever I call or email them. They are quick to answer my questions, and have been able to give me appointments that fit my schedule. They even gave me an appointment 2 days later when I was panicking about some of my lab work.... We spent about $1000 between the second opinion program and three Skype consultations with Dr. Glecher. We received pricing information for IVF. A single cycle of IVF costs about $16,000 not including medication.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
After two failed IVF cycles elsewhere, we joined the second opinion program with Dr. Gleicher. He reviewed our records and sent us his opinion within a week. When we spoke with him, he was very warm and encouraging. He explained to us that he thought we were receiving "cookie cutter" treatment instead of treatment specific to my condition. Also, based on my lab work, he had a suspicion that I have autoimmune activity. He also diagnosed me with Hypoandrogenic PCOS, a diagnosis never given to me before. He ordered a THOROUGH workup and his suspicions of autoimmunity were confirmed. He also gave us advice on supplements based on my lab work. For example, my previous clinic told me my testosterone levels were normal. Dr. Gleicher, however, looked at my SHBG levels and DHEA-S levels to identify that my levels of testosterone were too low FOR MY BODY, and it was due to adrenal insufficiency (as evidenced by low DHEA-S). The one thing that I am nervous about is that he put me on daily baby aspirin for the rest of my life without re-testing for the presence of the antibodies that would require daily baby aspirin. When re-tested with another doctor, the antibodies were no longer present and, thus, I am not sure if I need daily baby aspirin after all. I will talk to Dr. Gleicher about this when I meet with him again. Overall, though, I believe Dr. Gleicher to be highly knowledgeable and an expert on diminished ovarian reserve. Based on the written second opinion, three Skype consultations, and thorough workup done with Dr. Gleicher, we are planning on pursuing IVF with him. We currently believe him to be our best shot at having a baby.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
Every time we met with Dr. Gleicher, he took his time to review our records, ask up questions, answer our questions, and give us his opinion based on *our* situation. He made it clear that he knew who we are - even remembering information unrelated to fertility (e.g., our careers).
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
We haven't had a treatment cycle with him yet. However, when discussing future IVF with him, he told us that he would increase my dose of Follistim to 450 and my dose of Menopur to 150. He would not use an antagonist. He said an antagonist would suppress my ovaries and would interfere with the effects of DHEA. He also would not put me on birth control. Because of my low grade autoimmunity, he would add an extra layer of treatment that would likely include Prednisone and Lovenox.
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Huina)
Huina was very quick to answer my emails. She was honest with me with her assessments. When I had questions for Dr. Gleicher, she made sure to get his answers for me.
Describe your experience with Center for Human Reproduction.
I haven't been to the clinic yet, as I am not local and I haven't gotten to treatment yet. However, the front desk is extremely helpful and kind whenever I call or email them. They are quick to answer my questions, and have been able to give me appointments that fit my schedule. They even gave me an appointment 2 days later when I was panicking about some of my lab work.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
We spent about $1000 between the second opinion program and three Skype consultations with Dr. Glecher. We received pricing information for IVF. A single cycle of IVF costs about $16,000 not including medication. They have a program for four IVF cycles that's about $41,000, but it costs extra for things like anesthesia, ICSI, and medications.
Describe Norbert Gleicher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Human Reproduction.
We haven't gotten to this part of treatment with him yet. However, he told us that he would transfer 1-2 embryos if we don't want twins or 2-3 embryos if we are OK with twins.
9
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Educational Resources
2019, Successful
9
10
Age 43
3 IVF
Diminished Ovarian Reserve
Immunological
European
Income $100K - $199K
Business Executive
4th of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
I went to Dr. Gleicher and CHR after failed treatments and treatment refusals at 3 other centers. We didn't know why we couldn't get pregnant, other than the fact that I was in my 40s and my egg quality was suspect. He put us through a battery of tests before putting together a plan of attack. As it turned out, I had some immune problems on top of my DOR. He did emphasize the much better chance of success with donor eggs, but had a whole range of treatments the other doctors didn't mention at all, like DHEA (which I was on already after watching his videos), early egg retrieval and immune protocols, to increase the number of eggs I produce (and the quality), so we felt confident in giving them a try. I'm so glad I didn't give up--I was so close to giving up on my own eggs before finding Dr. Gleicher.
I had a great nurse [at Center for Human Reproduction]. She had clear instructions every step of the way. When she didn't have the answers for my questions, she was quick to get the answers from Dr. Gleicher or Dr. Barad. For all 3 cycles, she was on top of things and kept cheering me on...On busy days, I had to wait a while for monitoring, but mostly it was done efficiently...Around $15K for a cycle of IVF, plus $4-5K in medications. Initial testing round was around $5K.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
I went to Dr. Gleicher and CHR after failed treatments and treatment refusals at 3 other centers. We didn't know why we couldn't get pregnant, other than the fact that I was in my 40s and my egg quality was suspect. He put us through a battery of tests before putting together a plan of attack. As it turned out, I had some immune problems on top of my DOR. He did emphasize the much better chance of success with donor eggs, but had a whole range of treatments the other doctors didn't mention at all, like DHEA (which I was on already after watching his videos), early egg retrieval and immune protocols, to increase the number of eggs I produce (and the quality), so we felt confident in giving them a try. I'm so glad I didn't give up--I was so close to giving up on my own eggs before finding Dr. Gleicher.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
None of my previous doctors dug deep enough to figure out what was wrong with us or how to pinpoint the protocols. Dr. Gleicher did that. Our prognosis wasn't good, but at least I felt like it was our prognosis, not some statistics that supposedly apply to everyone.
Describe your experience with your nurse at Center for Human Reproduction.
I had a great nurse. She had clear instructions every step of the way. When she didn't have the answers for my questions, she was quick to get the answers from Dr. Gleicher or Dr. Barad. For all 3 cycles, she was on top of things and kept cheering me on.
Describe your experience with Center for Human Reproduction.
Strength: They have the knowledge nobody has for finding ways to get 40+ women pregnant with their own eggs. That's what I went to CHR for, and that's what I got--I'm pregnant. Weakness: Wait time can be long, both for morning monitoring and consultations.
Describe your experience with your monitoring appointments at Center for Human Reproduction.
On busy days, I had to wait a while for monitoring, but mostly it was done efficiently.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
Around $15K for a cycle of IVF, plus $4-5K in medications. Initial testing round was around $5K.
Describe Norbert Gleicher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Human Reproduction.
Dr. Gleicher and CHR don't push eSET. I ended up with single embryo transfers, but that was because I only had one embryo each time, but Dr. Gleicher said he would not hesitate to transfer 2-3, based on my age.
9
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2019, Unknown Success
10
10
Age 44 - 45
2 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
Immunological
East Asian
Income $100K - $199K
Marketer or PR
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Gleicher is blunt and number-driven. When he reviewed our test results with us, he was very clear that the odds are against us. However, he was also very understanding of our desire to try with our own eggs, and assured us that he and the staff will do everything they can to give us the best shot at our dream as we'd ever get. ... he also had concrete modifications to the protocol for the next cycle with my own eggs.
It's a small clinic [Center for Human Reproduction] in a chic area of Manhattan (Upper East Side), and it's literally full of artwork. (You should check out their stairwell.) ... Doctors and embryologists truly pick your unsuccessful cycles apart and pay attention to every little detail to do better in the next round. ... In terms of treatments, you get the sense that they aren't lying when they say their treatments are research-driven.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
Dr. Gleicher is blunt but he definitely knows what he is doing. He doesn't stop at the superficial assessment and autopilot treatment protocol and really tries to get to the bottom of our problems so we can address them proactively and individually. For example, he found out something that our previous two doctors didn't even test for (I apparently have a low-level inflammatory/immunological issue that might be affecting my ovaries), and added a couple of medications to address it. We don't know if it'll make the difference we want just yet, but we are hopeful.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
Don't be put off by his bluntness. Be prepared to wait a bit for your appointment sometimes.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
Dr. Gleicher is blunt and number-driven. When he reviewed our test results with us, he was very clear that the odds are against us. However, he was also very understanding of our desire to try with our own eggs, and assured us that he and the staff will do everything they can to give us the best shot at our dream as we'd ever get. After the first cycle didn't result in any transferrable embryo, he reiterated that donor eggs would give us a much better chance, but he also had concrete modifications to the protocol for the next cycle with my own eggs. They were based on what we learned from the first failed cycle, and he explained his rationale in detail. I felt like we were a part of a team rather than someone being "treated" passively.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
First cycle: DHEA, CoQ10, stimulation with FSH and hMG, RAFS. I had the hCG shot at 18 mm lead follicle. Two eggs retrieved but we didn't have any embryos to transfer. Second cycle: Same medications, hCG was at 16 mm. We had 3 eggs, 1 embryo to transfer. Dr. Gleicher said the earlier retrieval was because my eggs were overly mature in the first cycle when they were retrieved. We were thrilled to have more eggs and an embryo transfer, but I didn't get pregnant. Third cycle: Same medications but with more FSH, hCG was at 16 mm. 5 eggs, 2 embryos to transfer. I'm currently pregnant!
Describe your experience with your nurse at Center for Human Reproduction.
I had a coordinator change in the middle of my treatment, but both of them were amazing. They were both compassionate, gave us clear instructions and one of them even hunted down a medication that the pharmacy failed to include in the shipment. I wish we had direct access to Dr. Gleicher sometimes, but our nurses were quick to get us answers from him whenever we had questions.
Describe your experience with Center for Human Reproduction.
It's a small clinic in a chic area of Manhattan (Upper East Side), and it's literally full of artwork. (You should check out their stairwell.) This was a nice change of pace from the larger center we went to initially--calm and private-feeling. In terms of treatments, you get the sense that they aren't lying when they say their treatments are research-driven. Doctors and embryologists truly pick your unsuccessful cycles apart and pay attention to every little detail to do better in the next round. I feel like that's how we managed to finally get pregnant in our third cycle.
10
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
0
0
Age 44
IUI
IVF
Other
Black or African-American
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Gleicher was professionally appropriate for the Skype session however not open about any additional fees or charges after that appointment. He had appropriate questions for us at the time and obviously was well-spoken about fertility in older women. ... My issues are with the business practices and customer service afterwards. ... We only had 1 Skype meeting as the start of an out-of-state consultation in which he was appropriately warm and professional
Truth in advertising is the issue I had with this clinic. They document on their website is $450 for an initial consultation for fertility recommendations however after our Skype meeting the only way they would allow me to get their recommendations for us (even if it is just the report), was to pay an additional $225. ... I gave at least 3-4 weeks of time before reaching out again, but to no avail, until I filed a BBB compliant about not getting our final recommendation/results.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
Dr. Gleicher was professionally appropriate for the Skype session however not open about any additional fees or charges after that appointment. He had appropriate questions for us at the time and obviously was well-spoken about fertility in older women.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
Ask a lot of questions
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
We only had 1 Skype meeting as the start of an out-of-state consultation in which he was appropriately warm and professional. My issues are with the business practices and customer service afterwards.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
After my Skype consultation and blood work and testing in 9/2018, I still have yet to receive any recommendations or treatment strategies to date (1/2019).
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Lorenis Espinosa)
My initial interactions via their web-based communication portal, were great, quick, and efficient. However after a while, she just disappeared and I was unable to get in touch with her via phone or the email portal. Knowing that the Fall season is full of holidays, I gave at least 3-4 weeks of time before reaching out again, but to no avail, until I filed a BBB compliant about not getting our final recommendation/results.
Describe your experience with Center for Human Reproduction.
Strengths are their initial set-up of appointments and email communication. Weakness lie within customer service for out of state clients and truth in advertising regarding fees for initial (video) consultations. They want to charge us additional fees to get fertility recommendations, which is what we already paid for ($450).
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
Only a initial consultation: $450 as listed on the website
What specific things went wrong at Center for Human Reproduction?
  • Failed to call with results
  • Lost results
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Human Reproduction.
Truth in advertising is the issue I had with this clinic. They document on their website is $450 for an initial consultation for fertility recommendations however after our Skype meeting the only way they would allow me to get their recommendations for us (even if it is just the report), was to pay an additional $225. This clearly unethical.
0
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
10
9
Age 33
4 IUI
2 IVF
Other
Other
Income $200K - $499K
Lawyer
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Gleicher] spent an inordinate amount of time with me on my first consult, never ever made me feel rushed through the process and continues to be a source of information and support when I need it. He also did everything he could to help me get things covered by insurance even though I am self-pay for IVF...I do not necessarily agree with Dr. Gleicher's IVF protocol for egg retrieval and transfers (i.e. day three fresh transfers, no PGS etc.)
Cannot speak to anything other than the front desk and the blood-draw nurses [at Center for Human Reproduction]. Both were great and its a very intimate environment, not 20 people in the waiting room. Maybe a handful of people waiting at most...Because I have auto-immune indicators he [Dr. Gleicher] prescribed an immune protocol for my transfer cycles: IVIG Prednisone Plaquenil Lots of Supplements (DHEA and Conflam forte most importantly) Lovenox
How was your experience with Norbert Gleicher at Center for Human Reproduction?
I do not necessarily agree with Dr. Gleicher's IVF protocol for egg retrieval and transfers (i.e. day three fresh transfers, no PGS etc.), which is why I stuck with NYU and I also prefer their lab. But I do find that Dr. Gleicher treats the WHOLE patient, he looks not only at your AMH and hormone levels but does a a deep dive into your partner's full health picture as well. He is extremely knowledgable in the autoimmune infertility areas and is one of the few doctors in NYC who supports IVIG when necessary. In addition to his willingness to work with NYU and oversee my case from an auto-immune standpoint, I found him extremely knowledgeable and supportive all around.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
Ask all your questions! Don't be shy, don't be scared to call a million times-- he is super patient and will explain everything.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
I was always able to reach Dr. Gleicher for a phone call same day when necessary. Even though I was not doing my retrievals or transfers with his office he was willing to work with my other doctor at NYU (despite their opposing ideologies) and agreed to treat my autoimmune issues separately from the actual IVF treatments I was undergoing at NYU. He spent an inordinate amount of time with me on my first consult, never ever made me feel rushed through the process and continues to be a source of information and support when I need it. He also did everything he could to help me get things covered by insurance even though I am self-pay for IVF.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
Because I have auto-immune indicators he prescribed an immune protocol for my transfer cycles: IVIG Prednisone Plaquenil Lots of Supplements (DHEA and Conflam forte most importantly) Lovenox
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Lorenis)
Lorenis was amazing, she is always available by phone or email and can get you on the phone with Dr. Gleicher right away or ask your question for you and get an immediate response. She is super sweet and compassionate.
Describe your experience with Center for Human Reproduction.
Cannot speak to anything other than the front desk and the blood-draw nurses. Both were great and its a very intimate environment, not 20 people in the waiting room. Maybe a handful of people waiting at most.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
Covered by insurance.
10
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2014 - 2018, Successful
9
9
Age 39 - 43
4 IVF
Diminished Ovarian Reserve
Endometriosis
European
Income $200K - $499K
Business Executive
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Gleicher] is very fact- and research-driven. ... In our first conversation, I was a little overwhelmed by the amount of clinical information he gave me. ... In 2018, I was obviously much older, so we used a more aggressive protocol with heavier dose of medications. I was also monitored more frequently--every day toward the end--and had my eggs retrieved earlier than I had before. ...
During the testing phase, there were some confusion about what tests can be waived (we were trying to be judicious about our funds) and what tests the doctors really wanted. There might have been some other instances where we were confused, but in the end our coordinator [CHR] was able to clarify everything for us. ... I had the same coordinator for both of my stints there, even though they were 4 years apart. I enjoyed working with her
How was your experience with Norbert Gleicher at Center for Human Reproduction?
I had a girl via IVF in 2015 with Dr. Gleicher and CHR's help, and went back to him again in 2018 for baby #2, which ended up being another girl. Our 2014 treatments started with a consultation with Dr. Gleicher. Though I didn't see Dr. Gleicher a lot during my actual cycles at CHR (I saw Dr. Barad and Dr. Kushnir much more often for monitoring and procedures), I had the distinct sense that Dr. Gleicher was the one orchestrating the treatment, modifying the approach as we got more informed about how my body responds to medications. Most of my consultations were with Dr. Gleicher, and I liked his fact-driven approach. It meshed well with my own penchant for getting all the information and making our own decisions, rather than having someone else tell us what to do. It took us a few cycles to get pregnant with our #1, and I truly believe that his (and CHR's) philosophy of treating each cycle as a learning experience is what got us there. In 2018, I was obviously much older, so we used a more aggressive protocol with heavier dose of medications. I was also monitored more frequently--every day toward the end--and had my eggs retrieved earlier than I had before. To be honest, I wasn't enthused about having to go through IVF again for #2, but going back to CHR after 4 years was like a reunion of sorts. Most of the nurses and physicians who treated us were still there, and they seemed genuinely delighted to see me again and see how our first child has been thriving. That human side made it much more bearable.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
If you are unfamiliar with IVF or infertility, you might initially feel overwhelmed. You might not be able to clarify everything in your first visit, but don't give up. I did my homework for my follow-up visit and wrote down everything I wanted to clarify, and that helped us understand where we were and what our options were.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
He is very fact- and research-driven. In our first conversation, I was a little overwhelmed by the amount of clinical information he gave me. It didn't help that a lot of that information was related to how potentially complicated my condition might be and how poor my prognosis might be. However, as I'm someone who likes to get all the facts to make decisions, once I digested it all, I felt more at ease with Dr. Gleicher's style. In the end, I really liked that he gave me all the information I needed, negative or positive, and let me (and my partner) make our own decision about our treatment.
Describe your experience with your nurse at Center for Human Reproduction.
I had the same coordinator for both of my stints there, even though they were 4 years apart. I enjoyed working with her--she was always quick to respond to my questions, was very clear about our next steps, and did her best to accommodate our slightly hectic schedule due to my husband's work travel.
Describe your experience with Center for Human Reproduction.
CHR is a research- and data-driven center. As someone who's had a couple of cycles not work out, I witnessed how Dr. Gleicher and his team treat each setback as a learning opportunity to do better in the next try. There was no "let's try this again and hope that we'll be lucky" type of approach. They tweaked the approach for every cycle, based on what we learned from the previous cycles. While our odds weren't great and it took us quite a few tries to finally get pregnant, we both felt like we were going somewhere rather than running in circles.
What specific things went wrong at Center for Human Reproduction?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Human Reproduction.
During the testing phase, there were some confusion about what tests can be waived (we were trying to be judicious about our funds) and what tests the doctors really wanted. There might have been some other instances where we were confused, but in the end our coordinator was able to clarify everything for us.
9
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unsuccessful
8
9
Age 45
7 IVF
PCOS
Income $500K
Doctor
4th of 4 Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Gleicher spent a good amount of time with us during each consultation...He seems compassionate. He is very knowledgeable. He has a scientist type of demeanor and actually doesn’t do retrievals or transfers. He never saw me for a monitoring appointment. But I felt like My treatment was based on his recommendations at all times...He seems to have ideas that are different than most other IVF doctors. He is able to justify his rationale for doing things the way he does.
Because its a small clinic [Ctr for Human Reproduction] it feels more intimate than most places. The front desk is open and so there’s little privacy when discussing procedures and billing. There is very little wait time during monitoring appointments...There was very little wait time. Labs were performed efficiently. On rare occasion it seemed understaffed and so there could be a wait slightly longer than usual.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
He seems to have ideas that are different than most other IVF doctors. He is able to justify his rationale for doing things the way he does. He is a good communicator. He is very thorough in his explanations and approaches. He gave us hope with a different approach.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
He seems compassionate. He is very knowledgeable. He has a scientist type of demeanor and actually doesn’t do retrievals or transfers. He never saw me for a monitoring appointment. But I felt like My treatment was based on his recommendations at all times.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
Dr. Gleicher spent a good amount of time with us during each consultation. The office is small and there only a few doctors and nurses so you get to know most of the people at the office.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
I was given DHEA prior to treatment. During my stimulation cycle, I was treated with 150 menopur and 450 of gonal f. I was given doxycycline, prednisone, baby aspirin and lovenox. I triggered with HCG. After transfer I was given intravaginal estrogen and progesterone as well as progesterone in oil.
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Maria)
Maria answered all my emails. She was there the day of my retrieval as well as the day of my transfer.
Describe your experience with Center for Human Reproduction.
Because its a small clinic it feels more intimate than most places. The front desk is open and so there’s little privacy when discussing procedures and billing. There is very little wait time during monitoring appointments.
Describe your experience with your monitoring appointments at Center for Human Reproduction.
There was very little wait time. Labs were performed efficiently. On rare occasion it seemed understaffed and so there could be a wait slightly longer than usual.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
It was about 15K for monitoring, retrieval and fresh transfer.
Describe Norbert Gleicher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Human Reproduction.
My husband and I decided on the day of the transfer along with the doctor (not Dr. Gleicher) to transfer all our 3 day fresh embryos. 3 out of the 6 were high grade.
What specific things went wrong at Center for Human Reproduction?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Human Reproduction.
Just one instance where the nurse gave me instructions to start a medication and did not recall the doctor mentioning this during our consultation. I asked the nurse by email to clarify with the doctor and she said it was in the chart. I insisted on speaking to the doctor because I took ample notes and he never mentioned I’d be starting this medication. He spoke to me on the phone and verified that I should start the medication and didn’t realize he didn’t mention it to me during our consultation.
8
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
2
8
Age 38 - 39
1 IUI
2 IVF
Diminished Ovarian Reserve
Middle Eastern
Income $100K - $199K
Lawyer
2nd of 3 Docs
Doesn't Recommend
Neutral
Unsuccessful
It is important to note that Dr Gleicher does not perform any procedures. So while you have appointments with him to discuss protocol prior to starting a cycle and you meet with him in case of negative outcome, only Dr Barad and Kushnir do the ultrasounds/retrievals/transfers etc.... So this already adds a challenge, as I sometimes had the impression that the communication between doctors was not up to par, and therefore I ended up falling through the cracks.
It is good clinic [Ctr for Human Reproduction] that does quite a bit of research so you know that they will consider "difficult" cases. They also do clinical trials and take out of State Patients....Dorota is very kind and warm. You truly feel that she knows you well and is with you in this. The only challenge they have a small team of very busy nurses who are the only point of contact between you and the doctor.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
I was grateful to Dr Gleicher and CHR for taking my case, as another clinic had rejected me after my DOR diagnostic. I gave me hope that someone was willing to take on a difficult case (so that is very positive and I am very thankful for that). It is important to note that Dr Gleicher does not perform any procedures. So while you have appointments with him to discuss protocol prior to starting a cycle and you meet with him in case of negative outcome, only Dr Barad and Kushnir do the ultrasounds/retrievals/transfers etc. So this already adds a challenge, as I sometimes had the impression that the communication between doctors was not up to par, and therefore I ended up falling through the cracks. Also, the communication after the first appointment is exclusively done through the coordinating nurse. So whatever question you may have about ANY thing goes through the nurse, except if you keep your list of questions for when you do the monitoring and then you get to ask Dr K or Dr B in person (but even that is not necessary great as I just feel more reassured knowing that there is ONE doctor who has the complete overview of my case). My first cycle went well (all the way to transfer but had a BFN) as I felt that, as a new patient, the Doctors were paying attention to each step of the cycle and were closely monitoring me. That feeling started to fade at the second cycle, where the decision to trigger was taken by the Dr on call for the weekend (and I think without consultation with Dr Gleicher) and ended up being too soon and with absolutely no egg retrieved. I was pretty distressed at that point but still felt new to this whole IVF thing and did not learn to advocate for myself yet. For the third cycle, Dr Gleicher proposed to put me under a new protocol. This gave me renewed hope. However, when I started the new cycle, I ended up ovulating spontaneously very quickly despite being on Lupron. The feedback I got was that maybe I had not taken the meds properly (I knew I had respected the protocol but was very willing to blame myself for this failure...). During the follow up appointment I was even more lost as it was clear that Dr Gleicher had not read my file and was just discovering some of my hormone levels as we were talking... He suggested doing another cycle back to back with the exact same protocol, which I did, paying even more religious attention to the time of my injections! We started the fourth cycle, and after about a week, I got the news that I had ovulated - again!! This time I was absolutely sure I had taken the meds perfectly. I was so distressed that I asked if there was any chance we could retrieve anything. The nurse told me that if I wanted I could convert this to an IUI (if I want it??). Which I did (only to discover during a second opinion appointment with another Dr that my hormone levels clearly showed that I had ovulated at least a couple of days before and therefore the IUI was just pointless). Overall, I have the impression that the level of attention paid to my case decreased tremendously after the first cycle, and I just became a number.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
Of you are keen on trying CHR, I would recommend going with Dr Kushnir instead of Dr Gleicher. He is the one doing the monitoring during the week (and on rotation every other weekend) so at least there would more consistency and less risk of info falling through the cracks. They have weekly staff meetings so the 3 Dr talk and if there is a need to consult Dr Gleicher Dr K would surely do it. If you already are with Dr Gleicher, I would just recommend that you warn the nurse that you will have loads of questions when you meet Dr Gleicher at the beginning/end of your cycle so that he will be more prepared. For the follow up of my 4th cycle, I had told her that I was expecting a full review of my 4 cycles during that discussion and that led to a more substantive discussion...
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
While the relation with the coordinating nurse was good (although far from perfect), I have had meetings with Dr Gleicher where it was absolutely OBVIOUS that he had not even read my file prior to the meeting and he was just making comments on the spot (flipping the pages on my file while talking, making mistakes on test results, not remembering the outcome of previous cycles...). This really gave me the impression that he was not paying attention to each case. This was particularly shocking when I met him for a follow up appointment after a failed cycle where I was really hoping to use that time with him to have a substantive talk about what happened and what the next steps would be.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
- priming with estradial patches or pills - lurpon - follistim 450/day - two vials of menopur/day - estrace 3x/day orally and vaginally to support lining growth (I was on vaginal viagra for one cycle but the combo of that and loads of estrace led to my lining crashing before the retrieval) - prednisone and baby aspirin (he said that some of my test indicated a hint of auto-immune problem) - lovenox and PIO after transfer
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Dorota)
Dorota is very kind and warm. You truly feel that she knows you well and is with you in this. The only challenge they have a small team of very busy nurses who are the only point of contact between you and the doctor. Therefore when I sent her questions by email 1) I sometimes did not get an answer or very late, 2) sometime I would get ye/no answers without much explanation, 3) I was not always sure that the questions were communicated to the Dr.
Describe your experience with Center for Human Reproduction.
It is good clinic that does quite a bit of research so you know that they will consider "difficult" cases. They also do clinical trials and take out of State Patients. The main challenge is that it is a small team with one Dr that does not perform any medical action (so only two Dr on that front) and a small team of coordinating nurses. I think my feeling of them dropping the ball and treating me as a number might be due to the fact that they have more patients that what they can really handle. So you need to advocate for yourself all the time and be on top of everything (which ends up being a bit exhausting during a process that is already not very easy...).
Describe your experience with your monitoring appointments at Center for Human Reproduction.
It was a relatively well oiled machine that was convenient for my schedule.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
First cycle was out of pocket and cost about 13K (without meds) and another 10K of med from their recommended pharmacy (as I was on very high doses of stimulation for about two weeks and I did not know I would shop around...). After that I changed insurance and the cycle and some of the meds were covered.
Describe Norbert Gleicher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Human Reproduction.
in my case I only had two embryos and he indicated that for my age bracket it was better to transfer both to increase my chances.
What specific things went wrong at Center for Human Reproduction?
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Human Reproduction.
When they offered to convert my IVF into an IUI because I asked them if there was anything they could do after I had ovulated, it really felt that they were throwing a bone at me to keep me happy but it was not a well thought through decision at all. I discovered later that my hormones clearly showed that it was way too late for an IUI.
2
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
0
0
Age 44 - 45
3 IVF
Immunological
Recurrent Pregnancy Loss
European
Income $200K - $499K
Doctor
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Because I am a physician, I karyotyped myself and my husband and found he had a balanced translocation which greatly reduced our odds of pregnancy. I was upset, because I feel he [Dr Gleicher] was just continuing to take our money without being honest about what was going on. He blustered that he wouldn't do anything differently, but the standard for our problem is ivf with pgs which he refused to do with us. I felt he owed us some money back for not being thorough and leading us down a path without all the info we needed to make informed decisions about what we would need to do. They kept saying we were doing do well and very much expected us to ge
I think they [Center for Human Reproduction] do ok with women that are younger with severe DOR and no other problem as they throw the book at it and will retrieve with low numbers. Their main embryologist is quite good and they seem to do well with 3 day transfers. Dr Barad does most of the retrieval/transfers and he has good hands/bedside manner. They do not do well with the work up and treatment of other problems as Dr. Gleicher is very stubborn about his opinions.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
Dr. Gleicher has one way of treating patients. He throws the kitchen sink at them for immune problems and scoffs at day 5 transfers or pgs testing. I understood where he was coming from and agreed initially until it didn't work several times and he admitted he didn't know why. Because I am a physician, I karyotyped myself and my husband and found he had a balanced translocation which greatly reduced our odds of pregnancy. I was upset, because I feel he was just continuing to take our money without being honest about what was going on. He blustered that he wouldn't do anything differently, but the standard for our problem is ivf with pgs which he refused to do with us. I felt he owed us some money back for not being thorough and leading us down a path without all the info we needed to make informed decisions about what we would need to do. They kept saying we were doing do well and very much expected us to get pregnant. Meanwhile, I spent $45,000 with nothing.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
Don't go there. Go to Cornell. They are much better, more professional and more thorough with better results.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
He was alway late to appointments. When he would get to you, he would say he had been dealing with a patient with difficult problems which was why he was late. Then he would rush me i.e. I was not important or difficult in spite of our repeated failures. My third appointment he took a call on his cell phone and talked the whole time in front of me about meeting up with his colleague for about 15 minutes then tried to limit me to the same amount of time because he was behind due to his phone call.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
I had recurrent pregnancy loss which he attributed to immune issues although all my tests were normal. He used the micro dose lupron protocol both times with good results at retrieval. Their lab got good fertilization results and embryos looked good. He put me on aspirin, prednisone, lovenox and ivig for immune issues without result. I eventually discovered my husband had a chromosomal issue which needed genetic testing to find normals. We lost a lot of embryos with the freeze thaw process as I don't think they do that much. I think we lost all our normals.
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Huina)
Huina was a good communicator, she just was more of a coordinator not a real nurse, so couldn't answer most of my questions.
Describe your experience with Center for Human Reproduction.
I think they do ok with women that are younger with severe DOR and no other problem as they throw the book at it and will retrieve with low numbers. Their main embryologist is quite good and they seem to do well with 3 day transfers. Dr Barad does most of the retrieval/transfers and he has good hands/bedside manner. They do not do well with the work up and treatment of other problems as Dr. Gleicher is very stubborn about his opinions.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
10,000 for ivf without monitoring (I did that at home). $3800 for ICSI and assisted hatching. $1200 for freezing embryos and $250 every 3 months to store frozen embryos.
What specific things went wrong at Center for Human Reproduction?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Human Reproduction.
Dr. Gleicher did not perform a karyotyped on us and failed to let us know this was an option. This was critical to our diagnosis, prognosis and protocol. Their clinic was very reluctant to forward records and only did the first request of 3.
0
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
0
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
7
6
Age 34 - 35
4 IVF
Diminished Ovarian Reserve
Endometriosis
PCOS
Poor Egg Quality
Immunological
Other
Latinx
Income $500K
3rd of 3 Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Gleicher was the first doctor to look deeply into my medical history to find potential causes and possible remedies for my infertility...when my previous doctor had just immediately recommended I use donor eggs after my first failed IVF attempt.... Take notes, Write down all questions and be prepared for your consultation, don't be afraid to ask for clarification on everything. All the information is overwhelming, at a very emotional time and it's easy to miss things...each consultation is very expensive so be sure to do your best to cover everything in one session.
Office staff slightly disorganized but does do their best to help in a timely fashion.... There was a window set for monitoring. The earlier you got there the better.... The nursing staff was generally accomodating, knowledgeable and friendly.... Take notes, Write down all questions and be prepared for your consultation, don't be afraid to ask for clarification on everything. All the information is overwhelming, at a very emotional time and it's easy to miss things...each consultation is very expensive so be sure to do your best to cover everything in one session.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
Dr. Gleicher was the first doctor to look deeply into my medical history to find potential causes and possible remedies for my infertility...when my previous doctor had just immediately recommended I use donor eggs after my first failed IVF attempt.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
Take notes, Write down all questions and be prepared for your consultation, don't be afraid to ask for clarification on everything. All the information is overwhelming, at a very emotional time and it's easy to miss things...each consultation is very expensive so be sure to do your best to cover everything in one session.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
He looked deeply into the possible causes of my individual infertility...instead of just lumping me into a big group of infertile women
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Magda)
The nursing staff was generally accomodating, knowledgeable and friendly
Describe your experience with Center for Human Reproduction.
Office staff slightly disorganized but does do their best to help in a timely fashion
Describe your experience with your monitoring appointments at Center for Human Reproduction.
There was a window set for monitoring. The earlier you got there the better.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
Around 17k or 18k
7
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
6
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
3
5
Age 33
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
South Asian
Income $50K - $99K
Operations
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Gleicher] seems to care more about making money off of me rather than trying to treat me...Not a good communicator, not compassionate, cold personality...
This clinic [Ctr for Human Reproduction] was very anxious to have me start my IVF cycle. My insurance did not cover the IVF cycle at all. The clinic also failed to provide the pre-authorization needed for my insurance to cover some of the costs of the medications. I ended up spending thousands of dollars more because of the clinic not providing me with specific prep information for my IVF cycle...
How was your experience with Norbert Gleicher at Center for Human Reproduction?
Not a good communicator, not compassionate, cold personality.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
don't expect a warm welcome
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
He seems to care more about making money off of me rather than trying to treat me.
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Huina)
Very knowledgable and responsive.
Describe your experience with Center for Human Reproduction.
This clinic was very anxious to have me start my IVF cycle. My insurance did not cover the IVF cycle at all. The clinic also failed to provide the pre-authorization needed for my insurance to cover some of the costs of the medications. I ended up spending thousands of dollars more because of the clinic not providing me with specific prep information for my IVF cycle.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
over $10,000
What specific things went wrong at Center for Human Reproduction?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Human Reproduction.
The pre authorization for my prescriptions were not sent in a timely manner. I had to pay for my prescriptions out of pocket because of the timeliness of when I had to take the injections and my pre authorization was sent after I already paid for my prescriptions. This caused a major issue with my health insurance company as I have to now go through the appeal process.
3
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2009 - 2010, Successful
8
9
Age 33 - 34
2 IVF
Endometriosis
Male Factor
PCOS
Tubal Blockage
Immunological
European
Income $200K - $499K
1st of 2 Docs
Neutral
Strongly Recommends
Successful
Blunt. [Dr. Gleicher] will persist and get you pregnant if u want to be pregnant. He is a research doctor who travels a lot to share gains at the clinic. Very straightforward. Not a doctor that will give you a hug....Small busy lots of foreign clients. Usually running special trial (older women). In an old townhouse so does not feel like a hospital. All procedures completed onsite.
Small, busy lots of foreign clients. Usually running special trial (older women). [Center for Human Reproduction is] in an old townhouse so does not feel like a hospital. All procedures completed onsite....Small team of nurses. Each played a role. Boos tests conducted on site. Nurses rotated being assigned to doctors....Monitoring hours were organized. Often busy but varied from just one other person to a full waiting room.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
Blunt. Will persist and get you pregnant if u want to be pregnant. He is a research doctor who travels a lot to share gains at the clinic. Very straightforward. Not a doctor that will give you a hug.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
Know his personality is by the books.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
Busy clinic often full waiting room.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
Tubal blockage so went right to IVF and their standard treatment.
Describe your experience with the nursing staff at Center for Human Reproduction.
Small team of nurses. Each played a role. Boos tests conducted on site. Nurses rotated being assigned to doctors.
Describe your experience with Center for Human Reproduction.
Small busy lots of foreign clients. Usually running special trial (older women). In an old townhouse so does not feel like a hospital. All procedures completed onsite.
Describe your experience with your monitoring appointments at Center for Human Reproduction.
Monitoring hours were organized. Often busy but varied from just one other person to a full waiting room.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
Most all covered by insurance
8
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 46
10 IVF
10 Embryo Freezing
Immunological
Recurrent Pregnancy Loss
European
Middle Eastern
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Good experience. Easy accessible, informative. Had feedback and protocol for me for my next IVF transfer or cycle because of my underlying autoimmune conditions which played into my miscarriages...I felt like a human [with Dr. Gleicher]. Very individual care...[protocol]Rafs Protocol. Blood thinner, steroid, aspirin, Estrace, progesterone
$500 Skype consult fee the $250 2nd consult after blood work and genetic testing. Out of pocket then put through my own insurance for reimbursement...[Center for Human Reproduction nurses were]Organized, efficient, accessible, kind...I like that you can tell communicate and consult as an out of state patient. Made it easy and accessible
How was your experience with Norbert Gleicher at Center for Human Reproduction?
Good experience. Easy accessible, informative. Good experience. Easy accessible, informative. Had feedback and protocol for me for my next IVF transfer or cycle because of my underlying autoimmune conditions which played into my miscarriages.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
Be open to the possibility that this can happen for you after an exam for underlying conditions
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
I felt like a human. Very individual care. Really looked into underlying issues which I did not know I had. An excited to try for the next IVF with his protocol for a successful IVF and delivery of a healthy baby.
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
Rafs Protocol. Blood thinner, steroid, aspirin, Estrace, progesterone
Describe your experience with the nursing staff at Center for Human Reproduction.
Organized, efficient, accessible, kind
Describe your experience with Center for Human Reproduction.
I like that you can tell communicate and consult as an out of state patient. Made it easy and accessible . Only wish I didn’t have to pay out of pocket then get reimbursed by my own Insurance in Connecticut.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
$500 Skype consult fee the $250 2nd consult after blood work and genetic testing. Out of pocket then put through my own insurance for reimbursement.
10
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
0
0
Age 41
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Income $100K - $199K
3rd of 5 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Gleicher] was too busy to call me once so i had to speak to another doctor. I paid 750 for only 2 consult appts with him. He was late for appts and then it was so rushed and i paid alot of money for them.... [Protocols] Hjgh dose of gonal and menopur with microdose lupron... Fresh transfer w no PGS test... He won't give out his personal email to you, i asked for it. The other doc Barad does give his email. I would recommend Dr Barad instead.
They [Center for Juman Reproduction] nickel and dime you to death. Its too expensive for the care you get. dr [Gleicher] was too busy to call me once so i had to speak to another doctor.... I paid 750 for only 2 consult appts with him. He was late for appts and then it was so rushed and i paid alot of money for them....450 for first consult. $250 for follow up calls or Skype. It is expensive.... He won't give out his personal email to you, i asked for it.
How was your experience with Norbert Gleicher at Center for Human Reproduction?
He was too busy to call me once so i had to speak to another doctor. I paid 750 for only 2 consult appts with him. He was late for appts and then it was so rushed and i paid alot of money for them.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
Don't go there!
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
He was too busy to call me once so i had to speak to another doctor. I had to pay each time i had an online appt
Describe the protocols Norbert Gleicher used in your cycles at Center for Human Reproduction and their degree of success.
Hjgh dose of gonal and menopur with microdose lupron
Describe your experience with your nurse at Center for Human Reproduction. (Assigned nurse: Dorito)
I emailed her and never heard back.
Describe your experience with Center for Human Reproduction.
They nickel and dime you to death. Its too expensive for the care you get. dr was too busy to call me once so i had to speak to another doctor. He won't give out his personal email to you, i asked for it. The other doc Barad does give his email. I would recommend Dr Barad instead.
Describe the costs associated with your care under Norbert Gleicher at Center for Human Reproduction.
450 for first consult. $250 for follow up calls or Skype. It is expensive.
Describe Norbert Gleicher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Human Reproduction.
Fresh transfer w no PGS test
0
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
0
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
10
10
Age 36
2 IVF
2 Embryo Freezing
Diminished Ovarian Reserve
Poor Egg Quality
Prefer not to answer
Income $500K+
Business Executive
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Gleicher took time to personally address our many questions and apprehensions...We found him to be accessible and approachable, besides the obvious, extremely knowledgeable expert in his field...Of note was his unshakeable confidence in his ability to succeed, and to tailor a plan to address the underlying conditions that were standing in our way..
Staff [of CHR] was very cordial and kind and informative, putting us at ease at each step along the way...His staff is incredibly talented, knowledgeable and kind, putting us at ease and walking us thru each step of the way. Having the benefit of perspective of multiple clinics and experiences (and outcomes!), we unabashedly recommend CHR to ANYBODY facing this stressful and agonizing process
How was your experience with Norbert Gleicher at Center for Human Reproduction?
Our first interaction with Dr Gleicher began with a long distance telephone consultation, whereby we shared with him our past failures at another clinic, and he reviewed the file, and provided his expert opinion on what needed to be adjusted in order to succeed. Of note was his unshakeable confidence in his ability to succeed, and to tailor a plan to address the underlying conditions that were standing in our way. We found him to be very approachable and tolerant of our perhaps pesky needs and wants, questions and concerns, and were consistently eased by the knowledge that his experience with cases like ours is second to none, and that we were in the right place.
What's one piece of advice would you give a prospective patient of Norbert Gleicher at Center for Human Reproduction?
I read that some people find his tone or communication a bit dry or sometimes short. I find him to be very to the point, concise, and precise. Understand that while we may interrogate him based on our limited knowledge, obtained from reading blogs and books, Dr G has devoted his entire career to mastering his craft, in fact authoring many of those blogs and books, so provided certain decision milestones, I would encourage you to defer to Dr G, and trust his ability to succeed. I feel that had we done things differently at our own insistence (frozen transfer vs fresh in order to facilitate gender testing, etc), we would have introduced additional risks that would have affected outcome, while not really being that important to the very binary objective of having a family, or not. In that sense, put your trust in Dr G, that's what you're there for, that's what you're paying for, and let him do what he does best.
During treatment, were you treated like a number or a human with Norbert Gleicher at Center for Human Reproduction?
Dr Gleicher took time to personally address our many questions and apprehensions, putting us at ease that, while our hopes and prior experiences were low, that he WOULD succeed. We found him to be accessible and approachable, besides the obvious, extremely knowledgeable expert in his field.
Describe your experience with the nursing staff at Center for Human Reproduction.
Staff was very cordial and kind and informative, putting us at ease at each step along the way. Of honorable mention was Dr Molinari, CHR's embryologist. Dr Molinari seems to understand and appreciate the fact that this process is emotionally stressful and difficult for patients, and she went above and beyond to put us at ease and to elaborate on the pros and cons of certain techniques, keeping us informed and assured along the way.
Describe your experience with Center for Human Reproduction.
We happened upon CHR via our extensive research process, following a failed attempt at another clinic in FL. We were told by IVFMD of Florida that we couldn't have a baby without an egg donor; refusing to accept that heartbreaking news as reality, we thankfully sought a second opinion. At our first consultation via telephone, Dr Gleicher expressed utmost confidence in his ability to manage our case, and in his ability to succeed in helping us have a family. Dr G seems to specialize in difficult cases like ours, and has perfected his approach to maximizing success with same. His staff is incredibly talented, knowledgeable and kind, putting us at ease and walking us thru each step of the way. Having the benefit of perspective of multiple clinics and experiences (and outcomes!), we unabashedly recommend CHR to ANYBODY facing this stressful and agonizing process, and wish them all the best in making their dreams come true. We welcomed our little girl into the world in Dec 2020, and are forever grateful to God and the exceptional team at CHR that made it possible.
10
Doctor
Norbert Gleicher
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
10
Clinic
Center for Human Reproduction
New York
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources