Obehi Asemota

The clinic itself is very aesthetically pleasing making it feel more like a boutique with tasteful art, not a cold doctor's office feeling. They are SUPER diligent about cleaning, sanitizing, temp taking, and making you wait in your car instead of in the lobby because, Covid is still a thing at the time of my writing this. The front desk staff remember you each time, and seem to be rooting for you as much as Dr. Asemota and the nurses. Wonderfully warm office all around.

Everyone is warm and friendly. They work hard to make uncomfortable situations feel achievable. From the financial consultation to a Celeste to every visit pre and post cycle we felt heard and cared for. They followed safely protocols but also allowed partners to attend some visits because they put the patient first. Everything is done in the same office by the same nurses and doctor. This was reassuring to me.

Strengths: smaller clinic, so you do tend to see the same staff. Organized with providing documentation (bloodwork requests, etc) through the portal. Generally get back to portal messages within 24/48 hours. Weaknesses: lack of compassion and warmth. Terrible at providing information up front. They only give you the very next step (eg. you need a blood draw tomorrow) and not the overall process. When I asked for the process to be listed in the portal, the response was aggressive and I felt like I was bothering them to want to know about my own care!

Dr. A treats you like a person and not just a number. She ensures that the best plan is in place for success and she’s supportive throughout the entire process (retrieval, transfer, etc.). There is so much to know and learn when going through this very sensitive process. The staff quickly responds to questions on the portal (even on weekends) and they provide you with a day by day calendar of medicines and protocols. They were also accommodating for scheduling monitoring appointments.

Strengths: amazing, caring and knowledgeable staff. The process prior to the retrievable really set the bat high. Weaknesses: I didn’t feel as prioritized after the retrieval as I did prior to it.

I love that Dr. A is the only doctor but that’s also a drawback as she doesn’t have much time for patients. My care was mostly done by nurses. The office is a bit small and when they try to cu me everyone around the same time it gets pretty crowded especially when others bring spouses or friends to monitoring appointments. Seating is limited as well as parking.

Strengths: kindness, professionalism, cleanliness, patient Weakness: communication is better through the app than on the phone. Please make sure you have a flexible work schedule to attend all appointments. Check with your insurance about fertility coverage. Some was covered through medical and prescription coverage. Know your options and be decisive about when to start as she books up quickly!

At Hope Fertility you feel like family! This is a boutique clinic so there is only one doctor. However, you never have long waits in the waiting room and it is never difficult to get an appointment. When you walk in the staff knows you by name and are always pleasant. I have never had any issues with the staff including Dr. A.

This clinic is amazing. The small intimate atmosphere is what really caught my eye. The clinic is very sanitary and very organized. The only thing I wish was that maybe it would be a little bigger seating area.

Ask questions, try to get the 7:30am appointments the office is typically empty then. The equipment is new so that's a plus and the facility is always clean. The nurses always make sure their hands are clean.

The clinic is fairly new and during my time there staff overturn was happening and things got a bit hectic during that time. With anything new it’s possible to happen since people are feeling out positions etc. Since then it has become more settled, better systems are put in place such as the automated phone system. The clinic is not in a stand alone building. It’s in a corporate building. I was taken aback by this, but it worked out fine. There’s a free parking garage with guest parking.

Strengths: Beautiful, in house lab, Brandy my phlebotomist is basically my favorite person ever. Niecey and Vernita were always very kind. Melody at the front desk was always nice and remembered my name when I walked in. Weaknesses: We were told from the start that our insurance was accepted. Even on their own website they say Insurance Coverage for Fertility Treatment "Aspire Fertility accepts all health insurance. If your insurer covers a fertility treatment, you will be able to choose us." yet, they started off by telling us we were on track and then suddenly a year later , they said they DON'T accept our United Insurance. This has left us in a financial mess. Billing has outright lied to my husband. Because of their error we are closing in on a time sensitive medication deadline for embryo transfer and I am unable to even get my prescriptions. No one will call my husband back. He was promised a call from their primary billing office in Houston last week and again a follow up today. He has called them, they have not called him back. I have requested my medical records and embryology reports, I just want to see them. I expected that we would have this billing worked out by now, we want them to be paid. I was told that I would have those and an embryologist reach out to me today. Nothing. Even if they are going to be late, I wish they would just tell us that is what is happening. I've been sobbing for a week because I know that our future is in jeopardy. No one should have to endure this. The process is hard, but this is heartbreaking and for no reason. It isn't kind, it isn't fair, it isn't just, it isn't honest, and it's 100% the fault of billing. I place no blame on the care team. They were wonderful, but they aren't able to console me if they aren't allowed to talk to me because billing won't correspond and coordinate with my husband to reopen that line of communication. I'm sobbing as I write this now. My heart is broken. We are so very close to the goal, and now it may all be gone.

The only weakness I noticed was when I had my d and c I was given much directions on what I need to do right after the procedure. However, when I called they made sure I understood and followed back up with me.

The clinic is absolutely beautiful! It is located in the King Building in Atlanta. The decor is new and gorgeous. It is state of the art, the labs are clean, the rooms are clean and beautiful, and the staff is friendly, helpful and encouraging. I highly recommend Aspire.

Friendly and welcoming environment. All the staff are very nice. They provide snacks and drink for you and your family are waiting. If I remember correctly they even have space for children. I must admit that they are located in this huge building along with other corporate offices, where if a security guard is not sitting at the front desk when you first come in you wouldn't know how to utilize the elevator or find the company.

Anything can happen. When it comes to fertility treatments you must be proactive, research, ask questions and don’t be afraid to ask the question “why?”. Clarity is a necessity.

I think the office overall is amazing. It’s a calm environment and everyone makes you feel welcome. They have it set up for you to have water and snacks if you want while waiting. They accommodate you and your needs to the best of their ability.

These are nice people with spacing in the waiting room so you can talk privately. The clinic is easy to get into and out with parking. For blood work they open at 730am. If you call after hours, make you let them know which state you are calling from. Aspire has locations in several states.

At the time I started they didn't have all the equipment hooked up, but I'm sure all that is together now, I mean the lab wasn't even completed when I first started, so I feel like I was just tagging along. The environment is nice and cozy, I just honestly think I went when it was too new. they went through a couple of front desk people in my time with them. So Celeste, which was awesome, we're doing more than one job sometimes. I learned and got more of my questions answered from Celeste and she was the office manager.

This clinic is phenomenal! They are efficient yet compassionate, directed yet patient, and absolutely empathetic. I truly appreciate that they are a one stop shop for everything you need in your process and they are well attuned to what eachother is doing.

I don't have a single negative thing to say about this clinic, I liked the staff, the clinic was always clean and felt very welcoming. The cost is something that was of great concern to me, and they have a financial coordinator that met with me at the end of my initial consult to break down cost expectations. I'm forever grateful.

It’s very clean, very homie feel. They are checking temperatures at the door. Most of the time I would be the only patient in the office for my appointment. No long waits. You are usually in and out.

This clinic is very welcoming and feels like home. All the staff learn your name quickly, your more than just a number to them. And you can tell everyone that works there truly love what they do and truly care for each patient that walks in those doors. No matter what your situation is.

Clinics strengths are organization, staff, state of the art facility, and understanding of how overwhelming the process has been. Weaknesses are really it's just a costly process but I know that the process itself is expensive.

If your nervous this is the place to be! If you're looking for a small close nit practice with friendly and family styled environment this is the place. We will continue our growing family with this practice!