Rated 8.7
Strongly recommend: 87%Neutral: 6%Don't recommend: 6%8.7
87% strongly recommend
7 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.4
6.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Ankaran, Turkey
Residency
Yale/NYU
Fellowship
U of Texas

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Orkun Tan works at

Kaiser Permanente NorCal
Rated 7.6
Strongly recommend: 41%Neutral: 35%Don't recommend: 23%7.6

At 1 office

Fremont
39141 Civic Center Driv
Fremont, CA 94538
(888) 331-5601
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1 patient review filtered by:

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Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
4
4
Age 30 - 32
1 IUI
IVF
Unexplained
European
Income $100K - $199K
Teacher
1st of 3 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Tan knows his stuff about ivf and treatment. He was supportive to our wants and needs and did as we asked. As I said before he was difficult to get an appointment with since he is the main dr. He was our main dr. But we really did it see him often. Expect for our first consult and final consult regarding ivf ... He spoke will and seemed to know my case didn’t see him often because he’s the main ivf dr for kaiser in our area
They [Kaiser Permanente] did not let me know about possible issues with my tubes until after we had done numerous cycles and spent months trying. ... You are treated as a number not as a person. Appointments are not flexible and rarely convenient for patients. After going to the clinic for three years some of the staff still didn’t recognize me. They put you on a schedule that fits them instead of working with you.
How was your experience with Orkun Tan at Kaiser Permanente NorCal?
Dr. Tan knows his stuff about ivf and treatment. He was supportive to our wants and needs and did as we asked. As I said before he was difficult to get an appointment with since he is the main dr. He was our main dr. But we really did it see him often. Expect for our first consult and final consult regarding ivf
What's one piece of advice would you give a prospective patient of Orkun Tan at Kaiser Permanente NorCal?
Don’t expect to see him regularly. You’ll be pushed around to other dr.
During treatment, were you treated like a number or a human with Orkun Tan at Kaiser Permanente NorCal?
He spoke will and seemed to know my case didn’t see him often because he’s the main ivf dr for kaiser in our area
Describe the protocols Orkun Tan used in your cycles at Kaiser Permanente NorCal and their degree of success.
Our plan was clomid and regular intercourse, then we tried clomid and iui. I got pregnant but it was ectopic. Spent three horrible months waiting to find out if I was miscarrying. Had an emergency tube removal then a couple months later started treatment again with menopour 3 vials four 7 days, then hcg trigger and iui. We did this treatment 5 or 6 times. No luck.
Describe your experience with your nurse at Kaiser Permanente NorCal. (Assigned nurse: Laura)
Nurses were helpful in the process but weren’t personal.
Describe your experience with Kaiser Permanente NorCal.
You are treated as a number not as a person. Appointments are not flexible and rarely convenient for patients. After going to the clinic for three years some of the staff still didn’t recognize me. They put you on a schedule that fits them instead of working with you.
Describe the costs associated with your care under Orkun Tan at Kaiser Permanente NorCal.
Cost we’re 50% covered by insurance
What specific things went wrong at Kaiser Permanente NorCal?
  • Failed to call in prescriptions to pharmacy
  • Failed to convey critical information
Describe the specific things that went wrong at Kaiser Permanente NorCal.
They did not let me know about possible issues with my tubes until after we had done numerous cycles and spent months trying. That was the last straw. They also forgot to order blood test and sometime failed To explain prescriptions.
4
Doctor
Orkun Tan
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
4
Clinic
Kaiser Permanente NorCal
Fremont
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources