How was your experience with Pak Chung at Weill Cornell Medical College?
I could not have asked for a better physician than Doctor Chung. His genuine goal was to help me succeed, and I sincerely felt that he cared about the outcome more than your average Doctor would. I spent a span of six years (2013-2019) under his care, freezing and retrieving eggs and transferring embryos, and could not have been happier with the quality of care and treatment he provided me. There were several occasions where he took the time, outside of office hours, to call and explain things to me or console me when I received a negative pregnancy test. He is a true gem and a very kind doctor, in addition to being most knowledgeable about his area of expertise, fertility.
What's one piece of advice would you give a prospective patient of Pak Chung at Weill Cornell Medical College?
To a prospective patient of Dr. Pak Chung, I would say "don't be afraid to ask many questions". Dr. Chung is the type of doctor who appreciates questions and has the patience and knowledge to answer them well.
During treatment, were you treated like a number or a human with Pak Chung at Weill Cornell Medical College?
Dr. Chung always treated me and my husband in a very warm, caring and genuine way. Even though I wasn't able to conceive under his care (probably due to circumstances out of his control), I have zero doubt that him and his staff/team tried their absolute best to help us reach our goal of having a baby. Dr. Chung always listened patiently to my long list of questions and never made me feel rushed or silly for asking them. His assistants, Lily, Liliane, Phoebe and Alice were also always available to talk to me and assist me, and extremely helpful at all times.
Describe the protocols Pak Chung used in your cycles at Weill Cornell Medical College and their degree of success.
I would say that Dr. Chung started me with the basic protocol and modified it, when he saw that it wasn't working. With each round that did not succeed we would trouble-shoot to see how we could do things differently in order to increase our chances for success. Dr. Chung even conferred with my gynecologist several times, in order for me to get the optimal results out of a hysteroscopy, performed by my gynecologist.
Describe your experience with your nurse at Weill Cornell Medical College. (Assigned nurse: Cheryl Sabatino, Sarah Fricke, Juliana Shen)
The nurses (Cheryl Sabatino, Sarah Fricke, Juliana Shen, etc.) were all very capable, knowledgeable and efficient. They got back to me within a reasonable amount of time and responded to my questions in detail. The nurses who drew blood, in the mornings, were also very professional and caring. These nurses (who were part of the monitoring staff in the mornings) are some of the only nurses I've met who consistently were able to draw blood on the first try, instead of poking me repeatedly to find a good vein.
Describe your experience with Weill Cornell Medical College.
The clinic itself was great and had a pleasant and clean atmosphere. My only criticism was the morning wait was often extremely long. Several times I waited over an hour for them to call my name for bloodwork and ultrasounds.
Describe your experience with your monitoring appointments at Weill Cornell Medical College.
The monitoring appointments were mostly organized, except for the very long waiting process (sometimes 1 1/2 hours). The monitoring hours were a little early, but I understand why they needed to be, so that they can have your blood work results back by that afternoon.
Describe the costs associated with your care under Pak Chung at Weill Cornell Medical College.
I paid, out-of-pocket, $60,000 or more for costs including, egg retrieval and freezing, embryo creation, frozen embryo transfers, doctors visits, special ultrasounds, etc. The breakdown of the costs was very hard to keep track of, so I had to write diligent notes and create charts to stay organized and be financially prepared for the bills to come.
Describe Pak Chung's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Weill Cornell Medical College.
Dr. Chung was always direct in telling me his concerns regarding pregnancy of multiples He gave me all of the statistics, but when push came to shove, he allowed me to put in two, even though he objected to it.
What specific things went wrong at Weill Cornell Medical College?
Describe the specific things that went wrong at Weill Cornell Medical College.
I once gave a girl at the front desk my medical release authorization and she never handed it in. The girls at the front desk are a little too chatty with one another, and not super-focused on tending to the patients in the waiting room. They also slipped up a couple of times when I mentioned my last name, and they said the first name of another patient with the same last name as me, alerting me to the fact that family members were also fertility patients. The proper protocol should be to ask for your DOB and first and last name, instead of jumping to fill in the blanks.