Rated 8.8
Strongly recommend: 92%Don't recommend: 8%8.8
92% strongly recommend
5 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.1
7.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of TX Southwestern Med Ctr
Residency
U of TX Southwestern Med Ctr
Fellowship
WashU School of Med

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Patricia Jimenez works at

Washington University School of Medicine
Rated 9
Strongly recommend: 78%Neutral: 15%Don't recommend: 7%9

At 1 office

St. Louis - Central West End
4444 Forest Park Avenue
St. Louis, MO 63108
314-286-2400
Explore Clinic

5 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
10
10
Age 37 - 38
2 IVF
Other
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Jaminez is clear on what is safe. She also understands our wants and needs and we come to a happy end result of how many to transfer...called to personally talk to us. She always remembered who we were, remembered our personalities, and our expectations...She is friendly, caring, professional...The 2nd IVF cycle resulted in 5 day 5 embryos. We transferred 2 fresh embryos and neither of those resulted in a pregnancy. We are currently waiting to proceed with a FET.
We transferred 2 fresh embryos [at Washington University School of Medicine] and neither of those resulted in a pregnancy. We are currently waiting to proceed with a FET...She [nurse] responds to calls and emails quickly. She goes above her job duties and even met me with some medication when there was an issue with our prescription provider so our cycle wouldn't be canceled...FET will cost right under $5,000. The office gave me a breakdown of the costs.
How was your experience with Patricia Jimenez at Washington University School of Medicine?
She is friendly, caring, professional. She listens to our needs, wants, desires. She also is clear on what the right path is, safely, for mother and potential babies. There is good communication and understanding from both patient and doctor.
What's one piece of advice would you give a prospective patient of Patricia Jimenez at Washington University School of Medicine?
You dont see Dr Jaminez at every appointment. You mostly are in contact with her nursing staff, but they are in constant contact with the dr. They are the best!
During treatment, were you treated like a number or a human with Patricia Jimenez at Washington University School of Medicine?
Dr Jaminez called to personally talk to us. She always remembered who we were, remembered our personalities, and our expectations.
Describe the protocols Patricia Jimenez used in your cycles at Washington University School of Medicine and their degree of success.
I have done 2 long analytical cycles for IVF. The first resulted in 3 day 5 embryos. We transferred 2 fresh embryos that didnt take. We went right into a FET, that didnt take either. The 2nd IVF cycle resulted in 5 day 5 embryos. We transferred 2 fresh embryos and neither of those resulted in a pregnancy. We are currently waiting to proceed with a FET.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Denice)
Denice is AMAZING!!!! She responds to calls and emails quickly. She goes above her job duties and even met me with some medication when there was an issue with our prescription provider so our cycle wouldn't be canceled. She's the BEST!!!
Describe your experience with Washington University School of Medicine.
The clinic is great. They have a team of doctors that meet every Tuesday afternoon to discuss the weeks cases and review any upcoming cycles. I honestly cant think of any weakness. They are all so friendly and caring.
Describe the costs associated with your care under Patricia Jimenez at Washington University School of Medicine.
I had great insurance for my first 2 retrievals and transfers, so our costs were minimal compared to others. Right now I have new insurance and am fighting to get treatment approved. If it is not, a FET will cost right under $5,000. The office gave me a breakdown of the costs.
Describe Patricia Jimenez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr Jaminez is clear on what is safe. She also understands our wants and needs and we come to a happy end result of how many to transfer.
10
Doctor
Patricia Jimenez
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Missouri Baptist Med Center
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
2018 - 2020, Unknown Success
9
8
Age 24 - 26
1 IUI
Endometriosis
PCOS
Other
Native American
Other
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Jimenez is always thorough. She discovered my Ashermans when an OBGYN had completely missed it in a previous hysteroscopy. She addresses my concerns and is compassionate to our personal needs. When my symptoms of scarring returned she performed another SHG and found my scarring returned and promptly scheduled surgery...Our next step is IVF...
The clinic [Washington University School of Medicine] is clean and friendly...[nurse] always calls back and is thorough and compassionate. She communicates with Dr. Jimenez and me clearly and effectively...The morning of my IUI I was informed that all previous bills that were on payment plans had to be paid in full...the clinic was good at getting diagnostic treatment covered under insurance.
How was your experience with Patricia Jimenez at Washington University School of Medicine?
Dr. Jimenez is always thorough. She discovered my Ashermans when an OBGYN had completely missed it in a previous hysteroscopy. She addresses my concerns and is compassionate to our personal needs. When my symptoms of scarring returned she performed another SHG and found my scarring returned and promptly scheduled surgery.
What's one piece of advice would you give a prospective patient of Patricia Jimenez at Washington University School of Medicine?
Always do the research so that you can ask thorough questions and be part of the decision process.
During treatment, were you treated like a number or a human with Patricia Jimenez at Washington University School of Medicine?
She answered all of my answers and is always compassionate.
Describe the protocols Patricia Jimenez used in your cycles at Washington University School of Medicine and their degree of success.
Initially when I started treatments to find out why I was struggling to conceive I saw an OBGYN locally who performed a hysteroscopy/laparoscopy and prescribed Clomid. During the surgery she missed my Ashermans and was unable to treat the endometriosis. I had an allergic reaction to the Clomid. When seeing Dr. Jimenez she was thorough and performed an SHG due to my symptoms. She discovered my Ashermans that the previous doctor missed. She then performed a hysteroscopy and when she was on maternity leave Dr. Odem performed another. I then had 2 rounds of letrozole that I had reactions too. I had a migraine for 3 months from the letrozole. When the symptoms of scarring returned she performed another SHG and hysteroscopy to remove scarring that had reformed. I then had an unmedicated IUI which resulted in a possible chemical pregnancy as I had positive urine pregnancy test with negative labs. I have had a total of 5 SHG. My SHG protocol was to take 800mg of ibeprofun and then after 30minutes they perform an internal ultrasound for baseline measurements. They then follow with putting the catheter in and filling the saline in the cavity. They then take pictures with the internal wand. Following the test Dr. Jimenez discusses the results with me and my spouse. My hysteroscopy protocol was to arrive for the surgery and do the routine process. They use micro scissors guided by ultrasound to remove scarring. A stent was placed during 1 of the surgeries. Then following the surgery an estrogen protocol was followed to prevent scarring from reforming and then progesterone for a withdrawal bleed. The balloon stent was removed after a week to 10 days. I removed the stent at home. Letrozole was given 5 days of the cycle and I monitored at home with OPK kits. We had time intercourse. No pregnancy resulted. My unmedicated IUI was monitored at home with OPK kits and then the morning after my positive OPK I had the IUI. I had multiple positive FRER but negative lab work.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Denise)
Denise always calls back and is thorough and compassionate. She communicates with Dr. Jimenez and me clearly and effectively.
Describe your experience with Washington University School of Medicine.
The clinic is clean and friendly. I do wish there were more clear information communicated about payments needing to be all paid for IUI and nothing previously charged is allowed to be left on a payment plan.
Describe the costs associated with your care under Patricia Jimenez at Washington University School of Medicine.
I believe an SHG was around $800 after insurance. The clinic was good at getting diagnostic treatment covered under insurance. My SHG was $550, but I paid $1200 because I had to pay up all I had on payment plans.
Describe Patricia Jimenez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Our next step is IVF. My nurse has discussed they limit the number of embryos transferred. They also do not offer mini IVF. Due to my Ashermans I would not want extra embryos that I may not be able to transfer. So mini IVF would offer less medication reactions and less embryos. My hope is to limit the eggs fertilized and freeze remaining eggs to fertilize later if I am able to carry another pregnancy.
What specific things went wrong at Washington University School of Medicine?
  • Failed to convey critical information
Describe the specific things that went wrong at Washington University School of Medicine.
I scheduled an IUI. The morning of my IUI I was informed that all previous bills that were on payment plans had to be paid in full.
9
Doctor
Patricia Jimenez
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
8
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
10
10
Age 38 - 39
3 IUI
Other
Prefer not to answer
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Jimenez and her staff has made us feel comfortable and are so attentive. They treat you like family! They are always accessible and are there for you! I can’t say enough about how much we appreciate her staff! They go above and beyond for their patients and their dream for a family!!... She takes the time to answer all your questions and address all your concerns. If we got home and forgot questions or concerns she was an email away and always got back to us quickly either same day or next day if we emailed at night.
The entire clinic staff [Washington University] is very helpful and friendly from the minute to walk in to the second you leave!! Great communication!! I can’t think of any weaknesses. It truly is an incredible staff! They are patient and if they didn’t know the answer to my question, they were able to get me to someone who did very easily!!... Given we had no fertility coverage, we were always made aware of the out of pocket costs for everything. There was never any cost surprises. They made sure we had and knew all our options in regards to the cost and financing.
How was your experience with Patricia Jimenez at Washington University School of Medicine?
She takes the time to answer all your questions and address all your concerns. If we got home and forgot questions or concerns she was an email away and always got back to us quickly either same day or next day if we emailed at night. She worked with us as far as timing for our IUIs. We drove 2 hrs to see her. She always made us feel more like family instead of a patient!!
What's one piece of advice would you give a prospective patient of Patricia Jimenez at Washington University School of Medicine?
Definitely be prepared to hear a lot of information. She covers everything and is very thorough! Take paper with you to jot down notes if you’d like.
During treatment, were you treated like a number or a human with Patricia Jimenez at Washington University School of Medicine?
Dr. Jimenez and her staff has made us feel comfortable and are so attentive. They treat you like family! They are always accessible and are there for you! I can’t say enough about how much we appreciate her staff! They go above and beyond for their patients and their dream for a family!!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Denise )
They are all amazing!! Very attentive! They treated us like family! They went above and beyond!
Describe your experience with Washington University School of Medicine.
The entire clinic staff is very helpful and friendly from the minute to walk in to the second you leave!! Great communication!! I can’t think of any weaknesses. It truly is an incredible staff! They are patient and if they didn’t know the answer to my question, they were able to get me to someone who did very easily!!
Describe the costs associated with your care under Patricia Jimenez at Washington University School of Medicine.
Given we had no fertility coverage, we were always made aware of the out of pocket costs for everything. There was never any cost surprises. They made sure we had and knew all our options in regards to the cost and financing.
Describe Patricia Jimenez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I’m 38 and she was comfortable with a 2 embryo transfer. It was more up to me to decide after considering risks and benefits.
10
Doctor
Patricia Jimenez
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
0
5
Age 35
3 IUI
Donor Sperm
Other
2nd of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
From the first moment we met with Dr. Jimenez she was so nervous and made us feel uncomfortable. ... She insisted on re-running tests and procedures that I had already had completed prior even though they requested all medical results be sent to them prior to the first consultation. It's like she didn't even read any of the information provided to her ahead of time. ... She has horrible bedside manner and communication skills.
... I would get some piece of information from the doctor and then the [Washinton U - CWE] nurse/secretary would give me another piece of information and I was always so confused. ... They don't have a patient portal for communication or flow charts. I honestly don't even know who all works in the clinic as I only met a nurse who did my bloodwork who was super nice and actually communicated with you and wanted to make you feel comfortable.
How was your experience with Patricia Jimenez at Washington University School of Medicine?
From the first moment we met with Dr. Jimenez she was so nervous and made us feel uncomfortable. My husband was made to stand up for the entire appointment as he was uncomfortable in the chair that had arms on it and not once did anyone offer to get him another chair. When we expressed that we wanted 2 embryos implanted via IVF she continued to tell us she would only do 1 as that one might split (despite it being a 30% chance that would happen) and continued to press the issue of having multiples would make for an at risk pregnancy. She provided us with success numbers from 2-3 years prior and no recent numbers were provided. She insisted on re-running tests and procedures that I had already had completed prior even though they requested all medical results be sent to them prior to the first consultation. It's like she didn't even read any of the information provided to her ahead of time. I went through with one procedure a sonohysterography and it was the most uncomfortable experience I have ever had. They "exam table" is a chair and they literally lean you all the back to where the blood is rushing to your head. While doing the procedure the doctor and the ultrasound tech stood there for 20 minutes debating if they saw something or not. The she proceeded to tell me I needed a hysterscopy and if I didn't do it she wouldn't proceed with IVF. I was literally given no choice in my medical care. When I expressed my concerns to the doctor it seemed like she didn't even care that we were not happy with her. She has horrible bedside manner and communication skills.
What's one piece of advice would you give a prospective patient of Patricia Jimenez at Washington University School of Medicine?
Don't see her. Ask to see someone else in the clinic as from what I've heard there are better doctors within the clinic than her.
During treatment, were you treated like a number or a human with Patricia Jimenez at Washington University School of Medicine?
It felt like are concerns were not being heard and when we expressed something we wanted we always got a response that was based on why they didn't want to do that.
Describe the protocols Patricia Jimenez used in your cycles at Washington University School of Medicine and their degree of success.
I never got any protocols besides doing one test and some bloodwork as I discontinued seeing the doctor.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Denise )
I only communicated with the nurse and secretary via the mychart app and a few times by phone. I would get some piece of information from the doctor and then the nurse/secretary would give me another piece of information and I was always so confused.
Describe your experience with Washington University School of Medicine.
This clinic was super far from my house. They do not send you the "green dot" parking pass you for their parking lot so you have to go up the clinic and back to your car so you don't get a ticket. They have a clinic closer to my house but nothing is done there and was never offered an appointment there. They don't have a patient portal for communication or flow charts. I honestly don't even know who all works in the clinic as I only met a nurse who did my bloodwork who was super nice and actually communicated with you and wanted to make you feel comfortable. The first appointment the front desk person was super nice and helpful and the second appointment the front desk person was older and slow and didn't acknowledge anyone for several minutes of them standing there waiting. There was always another lady on a computer playing music on her personal phone and talking on her personal phone and have no clue what her job was or way she was customer facing.
Describe Patricia Jimenez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
The doctor did not listen when we advised we wanted multiple embryos transferred and is only willing to do single embryo transfers. Don't waste your time unless you only want a single embryo transferred.
What specific things went wrong at Washington University School of Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Washington University School of Medicine.
The doctor stated I have fibrous tissue and when her nurse called she advised I had something totally different.
0
Doctor
Patricia Jimenez
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
5
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Nursing Staff
Clinic Atmosphere
Educational Resources
2018, Unknown Success
9
9
Age 34
3 IUI
European
Ashkenazi Jewish
Native American
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Jimenez] is very warm and welcoming and answered all questions we had. If calls occurred, they were returned quickly. She is new to the practice but has already set a great impression. I look forward to continuing our journey and hopefully having success this year....Great teaching and listening... I am going to be doing the long agonist protocol. The thought is to suppress my endometriosis and reset my hormones.
Ensure you keep track of your insurance and bills. There was an issue with a payment made in office [Wash U School of Med] and still has not posted. Ask for the green dot for parking if not sent in your intro packet. Also ensure an email is sent to invite you the online health portal.... We financed and 2 cycles with up to 4 transfers is $28k... She [Dr. Jimenez] is very warm and welcoming and answered all questions we had. If calls occurred, they were returned quickly.
How was your experience with Patricia Jimenez at Washington University School of Medicine?
She is very warm and welcoming and answered all questions we had. If calls occurred, they were returned quickly. She is new to the practice but has already set a great impression. I look forward to continuing our journey and hopefully having success this year.
What's one piece of advice would you give a prospective patient of Patricia Jimenez at Washington University School of Medicine?
Take detailed notes and make a list of questions for each visit. Write the answers down at your visit and remember to call if additional questions arise.
During treatment, were you treated like a number or a human with Patricia Jimenez at Washington University School of Medicine?
Great teaching and listening
Describe the protocols Patricia Jimenez used in your cycles at Washington University School of Medicine and their degree of success.
I am going to be doing the long agonist protocol. The thought is to suppress my endometriosis and reset my hormones.
Describe your experience with Washington University School of Medicine.
Ensure you keep track of your insurance and bills. There was an issue with a payment made in office and still has not posted. Ask for the green dot for parking if not sent in your intro packet. Also ensure an email is sent to invite you the online health portal.
Describe the costs associated with your care under Patricia Jimenez at Washington University School of Medicine.
We financed and 2 cycles with up to 4 transfers is $28k
9
Doctor
Patricia Jimenez
Humanity
Communication
Frequency Seen
Trustworthiness
Compassion
Explained risks
Adaptability
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
Operations
Scheduling
Billing Department
Nursing Staff
Clinic Atmosphere
Educational Resources