Rated 9.5
Strongly recommend: 81%Neutral: 19%9.5
81% strongly recommend
18 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.9
8.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.1
5.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
8
8
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
RWJ Rutgers
Residency
St. Barnabus Med Ctr
Fellowship
Mount Sinai

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Paul Bergh works in 1 office at

RMA of New Jersey
Rated 9.2
Strongly recommend: 81%Neutral: 14%Don't recommend: 5%9.2

Explore Clinic
Basking Ridge
140 Allen Road
Basking Ridge, NJ 07920
Paul Bergh works at

RMA of Pennsylvania
Rated 8.8
Strongly recommend: 78%Neutral: 11%Don't recommend: 11%8.8

Explore Clinic
Allentown
1401 N. Cedar Crest Blvd
Allentown, PA 18104

18 patient reviews

LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 39 - 40
1 IVF
Diminished Ovarian Reserve
European
Income $50K - $99K
Teacher
2nd of 2 Docs
6 IUI With Other Docs
Donor Sperm
LGBTQ
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I actually have not met Dr. Bergh, I have only met with his Nurse Practitioner, who has always treated me and my partner with much care...Lauren Nervi is the nurse practitioner taking care of me. I like her, she takes the time to answer all questions me and my partner have ever had...don't be afraid to ask questions, she talks very fast and is very smart, which could possibly feel intimidating but she is very patient.
The RMA team is outstanding, they are professional, gentle, caring, I cannot say enough good things...RMA of NJ does not do multiple embryo transfer, I am ok with that since it can result in twins...The clinic is a well oiled machine/factory. I chose RMA knowing that one does not get a cozy, warm, slow treatment. RMA is to the point, in and out, who's next? When you go for the morning monitoring the doctors go in and out of the exam rooms, and on to the next, and on to the next so quickly; they are attentive and caring but one sees how impersonal the care is.
How was your experience with Paul Bergh at RMA of New Jersey?
Like I mentioned before, I have not met Dr. Bergh even though he is my "assigned" doctor. Lauren Nervi is the nurse practitioner taking care of me. I like her, she takes the time to answer all questions me and my partner have ever had.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
If you meet Lauren Nervi, don't be afraid to ask questions, she talks very fast and is very smart, which could possibly feel intimidating but she is very patient.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
I actually have not met Dr. Bergh, I have only met with his Nurse Practitioner, who has always treated me and my partner with much care.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
Due to my insurance which follows the NJ State Mandate, I had to do 6 IUI's before my insurance would even consider covering any IVF retrieval. So we did the IUI's, which none worked. We were told by the NP that this was a high possibility due to my age (39) and my egg reserve. Her rationale was let's get the IUI's out of the way so we can get to the IVF, which has a higher chance for the results of a child.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Jaimie)
The RMA team is outstanding, they are professional, gentle, caring, I cannot say enough good things.
Describe your experience with RMA of New Jersey.
The clinic is a well oiled machine/factory. I chose RMA knowing that one does not get a cozy, warm, slow treatment. RMA is to the point, in and out, who's next? When you go for the morning monitoring the doctors go in and out of the exam rooms, and on to the next, and on to the next so quickly; they are attentive and caring but one sees how impersonal the care is. Personally, I chose this clinic for this reason, I want results, I don't want to waste my time being hand held and being given false hopes, I want results asap. My partner in the other hand would rather have a more intimate setting, I think a smaller practice would give that feeling, however, it is much harder to get appointments in smaller practices.
Describe your experience with your monitoring appointments at RMA of New Jersey.
Well oiled machine with the women being the herd.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
The sperm was not covered by my insurance. The IUI's were partially covered. The IVF retrievals are partially covered, all medicine is covered. We're heading towards the 20K spenditure with all things included right now.
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
RMA of NJ does not do multiple embryo transfer, I am ok with that since it can result in twins.
What specific things went wrong at RMA of New Jersey?
  • Lost results
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New Jersey.
Unfortunately, on the first appointment, either the clinic or the lab lost my partner's blood work and somehow switched my blood type. What ended up happening is that they put her bloodwork under mine, so my bloodtype was hers....long story short we both had to go and get our bloodwork re-done.
10
Doctor
Paul Bergh
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
LGBTQ Care
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ Care
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 38 - 41
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Middle Eastern
Income $100K - $199K
Professor
2nd of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bergh treats you for YOU. He does not try to sync your cycle with his other patients. He makes a plan based on YOUR needs and makes adjustments throughout the cycle as needed...I refused an antagonist protocol, so he creatively figured out something else and it worked...He has a strong preference for a single embryo transfer, and he requires PGT-A testing...Every step of the way, I was under heavy monitoring and I was involved in decisions made. I was able to ask questions and was treated like a knowledgeable human...
RMANJ is a well-oiled machine. Of all the clinics I have worked with/called, which was many, RMANJ is by far the best organized. They are open 24/7 and everyone I have spoken to has been so helpful...She [nurse at RMANJ] was always so calm and reassuring. She was also very patient with me even though I asked her a million questions...He [Dr. Bergh] has a strong preference for a single embryo transfer, and he requires PGT-A testing...
How was your experience with Paul Bergh at RMA of New Jersey?
I cannot recommend Dr. Bergh enough. Prior to working with Dr. Bergh, I was under the care of a local RE. With the local RE, two retrievals yielded zero embryos for transfer. That clinic told me "that's just the way it is" and wanted to continue treatment without making any adjustments. I then found Dr. Bergh. To work with him, I had to travel to NJ from FL. We decided to do duo-stim in hopes to bank embryos. I won't share numbers here because they can be triggering, but I will share that I was able to bank PGT-A tested embryos from the two retrievals with Dr. Bergh. Every step of the way, I was under heavy monitoring and I was involved in decisions made. I was able to ask questions and was treated like a knowledgeable human. Dr. Bergh did my FET, and I had success. My LO is almost two now, and there's not a day that goes by that I don't thank Dr. Bergh for that. I am currently under Dr. Bergh's care for a second FET. Dr. Bergh is the best!!!
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
Don't be afraid to ask questions. Dr. Bergh will answer them in a calm, non-judgmental manner
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr. Bergh treats you for YOU. He does not try to sync your cycle with his other patients. He makes a plan based on YOUR needs and makes adjustments throughout the cycle as needed. He is also very personable. At one point during a retrieval cycle, I was worried about something and he got on the phone with me for about 30 minutes until we talked things through and I felt better. When I got pregnant under his care, I was terrified I'd lose the pregnancy. He, again, got on the phone to calm me down and make me feel more secure in my pregnancy.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
No birth control. I refused an antagonist protocol, so he creatively figured out something else and it worked.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Nicole Michaels Senker)
She was always so calm and reassuring. She was also very patient with me even though I asked her a million questions.
Describe your experience with RMA of New Jersey.
RMANJ is a well-oiled machine. Of all the clinics I have worked with/called, which was many, RMANJ is by far the best organized. They are open 24/7 and everyone I have spoken to has been so helpful. They're the best!
Describe your experience with your monitoring appointments at RMA of New Jersey.
Efficient well-oiled machine!
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
We were part of a program that included two retrievals and as many FETs needed for a live, healthy birth.
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
He has a strong preference for a single embryo transfer, and he requires PGT-A testing.
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 39
1 IVF
Male Factor
Poor Egg Quality
European
Middle Eastern
Income $100K - $199K
Lawyer
3rd of 3 Docs
5 IUI With Other Docs
5 IVF With Other Docs
1 Egg Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Bergh did not rush through my initial appointment and also agreed to perform my egg retrieval even though he was not the doctor on schedule for the day. He called to check on me after the retrieval and spent a lot of time on the phone explaining the results, etc. ... Dr. Bergh is very direct in his delivery, but also very kind and helpful. He genuinely wants to help you have a family.
RMA has a large network of offices in NJ so you can go to morning monitoring at any location. The Englewood office seems to be very slow at times for the bloodwork and ultrasound in the morning. In fairness, they do thoroughly disinfect after each patient and it adds to the wait time. I usually receive a call before noon with my results and instructions. Overall, RMA is very well organized and nothing is left to doubt.
How was your experience with Paul Bergh at RMA of New Jersey?
Dr. Bergh did not rush through my initial appointment and also agreed to perform my egg retrieval even though he was not the doctor on schedule for the day. He called to check on me after the retrieval and spent a lot of time on the phone explaining the results, etc. While I do not email with him directly and have not been going to Basking Ridge for scans (too far to drive), I feel like he has been on top of my case since the beginning.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
Come prepared to your initial appointment with all your questions ready to go.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr. Bergh is very direct in his delivery, but also very kind and helpful. He genuinely wants to help you have a family. In my initial consultation with him, he spent over an hour speaking to me, answering my questions, showing me statistics, etc. I never once felt rushed or like he was tired of my questions. He also made sure to call me the day of my egg retrieval (after the procedure) and was so supportive and empathetic to my situation. I did not achieve the desired result, but he was able to explain why and he helped boost me up and made me feel like he's a member of my team.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
We are currently doing a back to back cycle (two stims phases right after each other). We had a luteal phase start for my first cycle with an egg retrieval. Now I will have a week off and will likely jump right back in to a stim cycle. I have low ovarian reserve and my egg quality is also poor, so the thought is this protocol will help jumpstart the follicle development and hopefully the better quality eggs will mature.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Nicole S)
Nicole is a dream come true! I have been to other REs and the nursing staff is usually so busy and overwhelmed they don't have much time to discuss treatment etc. Nicole responds to all emails within a day and usually calls as well in case any questions arise from her explanations. She is extremely compassionate, empathetic and helpful. It is clear she is in constant contact with Dr. Bergh and discussed all concerns directly with the doctor.
Describe your experience with RMA of New Jersey.
The best thing is that the clinic has remained open during the covid-19 pandemic. RMA has a large network of offices in NJ so you can go to morning monitoring at any location. The Englewood office seems to be very slow at times for the bloodwork and ultrasound in the morning. In fairness, they do thoroughly disinfect after each patient and it adds to the wait time. I usually receive a call before noon with my results and instructions. Overall, RMA is very well organized and nothing is left to doubt.
Describe your experience with your monitoring appointments at RMA of New Jersey.
Morning monitoring in Basking Ridge was efficient. Given the pandemic, weekend hours have been extended until 11 am. Those with a last name at the beginning of the alphabet were seen before 9 am and those at the end of the alphabet were seen between 9 am and 11 am. During the week I went to Englewood for monitoring hours. The team was less efficient and while they try to take people on a first come basis, it doesn't always work out that way. It can be frustrating to wait 40 minutes when there are only 5 patients in the office. Again, this may be due to the extra measures being taken for covid-19.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
Still undergoing treatment so final costs have not been determined. I do have coverage for treatment under my husband's insurance policy, but had to pay a $4000 co-pay prior to starting the cycle.
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
N/A
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2019, 9 Eggs Frozen
NPS
9
NPS
9
Age 22 - 28
2 Egg Freezing (cancer)
Cancer
Diminished Ovarian Reserve
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Bergh has great bedside manner. He remembered me from my initial visits five years prior and offered great support as I decided between two paths to motherhood.... Dr. Bergh gave me hope for fertility preservation after cancer, even while being honest about my limited chances. He clearly explained each part of the process and what it meant for my future. He brought compassion and humor when my news wasn’t what I was hoping for and helped me navigate my next steps.
This [RMA of New Jersey] is a big clinic but I still felt like I was followed by my primary team and only saw different doctors than my primary doctor while at monitoring appointments. It was fairly easy to get an appointment and each step was coordinated well.... The morning monitoring was super convenient. You could get in early, jump from ultrasound to bloodwork and be out the door in time for work.... The morning monitoring was super convenient. You could get in early, jump from ultrasound to bloodwork and be out the door in time for work.
How was your experience with Paul Bergh at RMA of New Jersey?
Dr. Bergh gave me hope for fertility preservation after cancer, even while being honest about my limited chances. He clearly explained each part of the process and what it meant for my future. He brought compassion and humor when my news wasn’t what I was hoping for and helped me navigate my next steps.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
Arrive with questions and a notebook. He will advise you of what notes to take from your consultation so you can remember everything from your visit.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr. Bergh has great bedside manner. He remembered me from my initial visits five years prior and offered great support as I decided between two paths to motherhood.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
I had to do two separate egg retrieval’s as my first med protocol did not stimulate me well enough. This was a challenge due to my low AMH and ovary recovering from cancer surgery. The second protocol produce three times more eggs and was much more successful.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Alana)
Alana was such a comforting part of this whole process. She was quick to call with results and answer questions, always eager to help. She even called to check in months after my fertility preservation.
Describe your experience with RMA of New Jersey.
This is a big clinic but I still felt like I was followed by my primary team and only saw different doctors than my primary doctor while at monitoring appointments. It was fairly easy to get an appointment and each step was coordinated well.
Describe your experience with your monitoring appointments at RMA of New Jersey.
The morning monitoring was super convenient. You could get in early, jump from ultrasound to bloodwork and be out the door in time for work.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
My fertility preservation was largely covered by a grant for cancer patients.
9
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
10
Age 35
2 IUI
Unexplained
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Bergh took the time to talk to me individually and explain the treatment process and why he was opting to do that process over others....Dr Bergh was very candid with me and told me "how it was". He didn't sidestep anything because it was uncomfortable, he just said it in a blunt yet respectful manner. After I had a bad reaction to the medicine the first round, he worked with me to figure out a plan and continues to do so afterwards.
The clinic [RMA of NJ] is definitely a baby making machine, so it is very regimented. I enjoy the process however it is not for everyone. I think there could be a bit more explanations during procedures and some more time spent with patients. It seems as if the phlebotomists are all very different and not all care for the patient and it is shown by how they draw the blood.... Jackie has been a god-send during this process. She has a very upbeat personality and is always willing to talk or answer any questions I may have.
How was your experience with Paul Bergh at RMA of New Jersey?
Dr Bergh was very candid with me and told me "how it was". He didn't sidestep anything because it was uncomfortable, he just said it in a blunt yet respectful manner. After I had a bad reaction to the medicine the first round, he worked with me to figure out a plan and continues to do so afterwards.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
Don't see him if you want someone to hold your hand, he will just tell you how it is and keep going.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr Bergh took the time to talk to me individually and explain the treatment process and why he was opting to do that process over others.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
I am on track to do 4 medicated IUI cycles and if they do not take, move forward with IVF. First IUI I was given 50mg Gonal-F and then was increased to 150mg with an Ovradrell trigger shot. After starting the Gonal-F, my migraines that I have had since a teenager were uncontrollable. Reaching out to Dr Bergh regarding this, he switched my medicine to Clomid, 50mg for the second cycle. If the 4 IUI's do not take, I will meet with him beforehand to discuss the treatment options for IVF due to the necessary medication.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Jackie)
Jackie has been a god-send during this process. She has a very upbeat personality and is always willing to talk or answer any questions I may have.
Describe your experience with RMA of New Jersey.
The clinic is definitely a baby making machine, so it is very regimented. I enjoy the process however it is not for everyone. I think there could be a bit more explanations during procedures and some more time spent with patients. It seems as if the phlebotomists are all very different and not all care for the patient and it is shown by how they draw the blood.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
unknown
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
n/a
9
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2018, Successful
NPS
10
NPS
10
Age 32 - 39
1 IVF
Male Factor
PCOS
Ashkenazi Jewish
Income $100K - $199K
1st of 15 Docs
IUI With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I saw him [Dr. Bergh] only at the beginning of each cycle, as well as when one embryo miscarried. He was compassionate throughout. It was always clear that he was the guiding force behind all the decisions. All decisions were made by him, even if he didn't see me and was using other doctor's notes to make those informed decisions. My actual meeting with him was lengthy and comprehensive, and I felt listened to.... We went through IVF with ICSI.
RMA NJ has many satellite locations, which makes it easier to get to. The main location in Basking Ridge is beautiful and the rooms are very private, which is nice. They offer complementary protocols, like acupuncture, during the transfer, which makes it easier. The waiting times can be long if it's a busy morning, though if you get there really early, you can avoid that. They have great success rates and will work with you
How was your experience with Paul Bergh at RMA of New Jersey?
I saw him only at the beginning of each cycle, as well as when one embryo miscarried. He was compassionate throughout. It was always clear that he was the guiding force behind all the decisions. All decisions were made by him, even if he didn't see me and was using other doctor's notes to make those informed decisions. My actual meeting with him was lengthy and comprehensive, and I felt listened to.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
He is a great doctor and very knowledgeable and you will be in good hands.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr. Bergh took the time to discuss all options and answer my questions patiently. I was assigned a specific nurse who was always available for me specifically. I felt very much like my team knew me and my situation.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
We went through IVF with ICSI. The retrieval was successful but Dr. Bergh was concerned that I would hyperstimulate, so he took the time to explain why he wanted to freeze all the embryos and do a frozen transfer in 6 weeks. Though it was disappointing to me, he really helped me understand why. And then the transfer of two embryos was successful, though one miscarried at 5 weeks, and Dr. Bergh was there to help me. The first frozen cycle used Lupron to set up the cycle. The second cycle went with my natural period. Both transfers resulted in a live birth. I have a son and a daughter now and we are very thankful.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Rhonda Minot)
The nurses are assigned to each patient, so you feel like a person, not a number. My nurse was patient with me and tried to do what she could to help me.
Describe your experience with RMA of New Jersey.
RMA NJ has many satellite locations, which makes it easier to get to. The main location in Basking Ridge is beautiful and the rooms are very private, which is nice. They offer complementary protocols, like acupuncture, during the transfer, which makes it easier. The waiting times can be long if it's a busy morning, though if you get there really early, you can avoid that. They have great success rates and will work with you to make it financially feasible.
Describe your experience with your monitoring appointments at RMA of New Jersey.
I sometimes waited a long time to be seen. If I got there early, I got seen earlier. They did try to hurry things along by getting blood done and then waiting for ultrasound after, but if it was a busy morning, I waited for over an hour.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
At the beginning of my first IVF cycle, I signed up a special program through ARK, where I paid roughly $21,000 for 2 fresh and 2 frozen cycles until I conceived. It was so relieving to know that if one didn't work, I wouldn't have to shell out tons more to try again. In the end, we used one fresh and one frozen cycle for my son. I think we spent another $4500 for PGD, which was fortuitous because of my 15 embryos, 5 were abnormal and I am so relieved I didn't have to live through a miscarriage from transferring an abnormal embryo.
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
Dr. Bergh encouraged one embryo though he allowed me two in my first transfer. He said he would pick the best embryo from those available to make it most likely to succeed.
What specific things went wrong at RMA of New Jersey?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New Jersey.
In my third attempt to start a cycle, I went on birth control pills to bring on my period. My period came and I went for monitoring but my numbers weren't right. I went a few more times and no one explained why the numbers kept being wrong. Finally, after my fifth visit, another doctor told me that I was clearly in the wrong part of the cycle and there was no point to come back until I had another period. I wish that the other doctors or the nurse had told me that earlier on. I had to travel from my summer home and it was an expensive waste of time. Dr. Bergh had wanted me to follow even after that, but I felt burnt out by that time. Still, this was a minor mishap and I am very grateful to them for the good they did.
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Morristown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
8
NPS
8
Age 37
Endometriosis
European
Income $50K - $99K
3rd of 4 Docs
1 Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
He [Dr. Paul Bergh] did recommend I lose weight but was very professional about it. I also told him that I had problems with pelvic floor disorder and these tests were tough for me. He was very professional about that as well. Never may me feel diminished in any way as a patient because of it. Allowed me to get the hysteroscopy done at the hospital under anesthesia...he was candid but professional. He was very thorough but also very invested in getting me pregnant. He discovered that I had Celiac Disease which was a piece of the puzzle no other doctor had found out about me. I enjoyed working with him.
The billing department [at RMA of New Jersey] was thorough in going through a screen process where they evaluated what your health insurance covered. However they have an outrageous admin fee for donor embryo...The nurse assigned to me was very organized and you can do your lab work right on site. The monitoring is done early in the morning one day a week. I will say if you need medical records from them or sent to them leave a long time to do so. Dealing with the medical records department can take a long time. This is a large facility and it can feel as though they are a well oiled machine. I would warn people who are overweight to address that issue before attending this facility. A friend of mine's wife attended this facility with PCOS and they called her obese. PCOS however contributes to obesity from what I understand. The one area I do no care for in this place is the billing department. Before you can go in for your appointment you have to sit down with the billing department. Is this is your first round with infertillity and your husband is anything like my husband, sitting down to talk about money before your appointment seems a little obscene. Shouldn't we be talking about cost after you recommend a course of treatment? Also we were lucky to be covered by the NJ mandated IVF coverage at the time. However, they told me to be a part of the embryo donor program (using anonymous embryos) you have to pay $5,000 that is not covered by the insurance. At other facilities out of state this is the cost of a frozen embryo transfer with a donor embryo. Why so much? Isn't charging for embryos illegal in New Jersey? Someone should look into this. This bill was not itemized either. They didn't tell me what the actual reason for asking us for $5,000 were. The embryos were already made and stored. All they were doing was matching us with available donor embryo. We left for this reason because I was thoroughly annoyed by that amount and told it was because in New Jersey they charge crazy administration fees for donor embryo programs.
How was your experience with Paul Bergh at RMA of New Jersey?
I liked Dr. Bergh he was candid but professional. He was very thorough but also very invested in getting me pregnant. He discovered that I had Celiac Disease which was a piece of the puzzle no other doctor had found out about me. I enjoyed working with him.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
He does tell you what his honest opinion is about your diagnosis and I value that. However I could see patients having a hard time with him if they wanted to go on a wing and a prayer and try with their own eggs with a very likely unsuccesful outcome.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Even though this is a big busy practice you do get to see Dr. Bergh and he was very candid and frank at the consultation. He told me right away that my best luck to get pregnant would be a egg donor or embryo donor. He did recommend I lose weight but was very professional about it. I also told him that I had problems with pelvic floor disorder and these tests were tough for me. He was very professional about that as well. Never may me feel diminished in any way as a patient because of it. Allowed me to get the hysteroscopy done at the hospital under anesthesia.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
I didn't get very far into the protocol and my protocol was different because we were using donor embryo.
Describe your experience with your nurse at RMA of New Jersey.
I can not remeber the name of the my primary nurse but she was great ! The patient portal made it easy to upload records and if she needed something she got back to right away.
Describe your experience with RMA of New Jersey.
I liked Dr. Paul Bergh. The nurse assigned to me was very organized and you can do your lab work right on site. The monitoring is done early in the morning one day a week. I will say if you need medical records from them or sent to them leave a long time to do so. Dealing with the medical records department can take a long time. This is a large facility and it can feel as though they are a well oiled machine. I would warn people who are overweight to address that issue before attending this facility. A friend of mine's wife attended this facility with PCOS and they called her obese. PCOS however contributes to obesity from what I understand. The one area I do no care for in this place is the billing department. Before you can go in for your appointment you have to sit down with the billing department. Is this is your first round with infertillity and your husband is anything like my husband, sitting down to talk about money before your appointment seems a little obscene. Shouldn't we be talking about cost after you recommend a course of treatment? Also we were lucky to be covered by the NJ mandated IVF coverage at the time. However, they told me to be a part of the embryo donor program (using anonymous embryos) you have to pay $5,000 that is not covered by the insurance. At other facilities out of state this is the cost of a frozen embryo transfer with a donor embryo. Why so much? Isn't charging for embryos illegal in New Jersey? Someone should look into this. This bill was not itemized either. They didn't tell me what the actual reason for asking us for $5,000 were. The embryos were already made and stored. All they were doing was matching us with available donor embryo. We left for this reason because I was thoroughly annoyed by that amount and told it was because in New Jersey they charge crazy administration fees for donor embryo programs.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
Please see my previous commens about the billing department for more detail. The billing department was thorough in going through a screen process where they evaluated what your health insurance covered. However they have an outrageous admin fee for donor embryo.
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
I think they only trasnfer one embryo at a time.
8
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2010 - 2017, Unknown Success
NPS
10
NPS
10
Age 37 - 44
16 IUI
1 IVF
Poor Egg Quality
European
Income $200K - $499K
Lawyer
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Bergh is very knowledgeable and willing to meet with me whenever needed. He always evaluates my progress and makes my treatment decisions. He is easy to discuss things with...Dr. Bergh and my nurse, Michelle have always given me the time and attention I need. Answer my questions and meet with me to discuss options...I had my son on my 2nd IUI using chlomid. I tried 14 more IUIs, first with chlomid, then with injectibles for Baby #2. Now I am in my 2nd IVF cycle with injectibles.
At times it is busy but it is very well run and moves very quickly. The hours are great because you can go in early before your day normally starts so it doesn't interfere with anything...Great clinic with latest technology. It is big with a high volume but I would rather deal with crowds somewhere where I am confident I am getting treated by the best doctors and nurses than in a smaller place with substandard care. RMA is the best!...Nurse Michelle was trained by Nurse Danielle and it shows. Michelle is a wonderful nurse that I trust completely. She is very knowledgeable and always answers my questions. I am so very lucky to have her.
How was your experience with Paul Bergh at RMA of New Jersey?
Dr. Bergh is very knowledgeable and willing to meet with me whenever needed. He always evaluates my progress and makes my treatment decisions. He is easy to discuss things with and I feel very comfortable that getting treated by him gives me the best chance for Baby #2.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
Always ask questions and understand the process.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr. Bergh and my nurse, Michelle have always given me the time and attention I need. Answer my questions and meet with me to discuss options.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
I had my son on my 2nd IUI using chlomid. I tried 14 more IUIs, first with chlomid, then with injectibles for Baby #2. Now I am in my 2nd IVF cycle with injectibles.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Michelle Oliveira)
Nurse Michelle was trained by Nurse Danielle and it shows. Michelle is a wonderful nurse that I trust completely. She is very knowledgeable and always answers my questions. I am so very lucky to have her.
Describe your experience with RMA of New Jersey.
Great clinic with latest technology. It is big with a high volume but I would rather deal with crowds somewhere where I am confident I am getting treated by the best doctors and nurses than in a smaller place with substandard care. RMA is the best!
Describe your experience with your monitoring appointments at RMA of New Jersey.
At times it is busy but it is very well run and moves very quickly. The hours are great because you can go in early before your day normally starts so it doesn't interfere with anything.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
My treatments were covered by insurance. For the IUIs I paid a co-pay for each office visit and for the treatments. For IVF, I paid a per cycle one-time co-pay and took out a personal loan for costs not covered by insurance.
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
My doctor prefers single embryo transfer but would discuss multiple if I am lucky enough to have multiple embryos to transfer. At this point, I will be happy with 1.
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 35
1 IVF
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $500K
Lawyer
3rd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Bergh's protocol included] Gluten/dairy free diet; IVF protocol targeted for high ovarian reserve with risk of overstimming; probiotics, prebiotics, folate...I was not a typical fertility patient: I had lots of eggs (but not great quality), a thick lining, and I got pregnant very easily (but I had early miscarriages). Dr. Bergh treated me with personalized, outside the box care...I did a gluten/dairy free diet for several months. He had anecdotal experience with other patients where the diet helped with implantation. I ended up getting way more PGS normal embryos than I had with my prior clinic, and my first transfer worked.
I loved RMA [of New Jersey]. I got personalized care and it’s a very well run clinic. I’ve heard people complain that they were treated like a number but I didn’t feel that way at all. I don’t have any weaknesses to report...Gluten/dairy free diet; IVF protocol targeted for high ovarian reserve with risk of overstimming; probiotics, prebiotics, folate...Nicole is AMAZING. Proactive, organized, totally on top of everything. I never ever had to chase her down, which I had to do with nurses at another clinic. Couldn’t be happier with her
How was your experience with Paul Bergh at RMA of New Jersey?
Dr. Bergh is a godsend. After multiple early miscarriages with other fertility specialists (including a miscarriage of a PGS normal embryo), I had lost all hope. Per Dr. Bergh’s recommendation, I did a gluten/dairy free diet for several months. He had anecdotal experience with other patients where the diet helped with implantation. I ended up getting way more PGS normal embryos than I had with my prior clinic, and my first transfer worked.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
Trust him. He’s brilliant, honest, and knows what he’s doing
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
I was not a typical fertility patient: I had lots of eggs (but not great quality), a thick lining, and I got pregnant very easily (but I had early miscarriages). Dr. Bergh treated me with personalized, outside the box care. As did my nurse.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
Gluten/dairy free diet; IVF protocol targeted for high ovarian reserve with risk of overstimming; probiotics, prebiotics, folate
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Nicole )
Nicole is AMAZING. Proactive, organized, totally on top of everything. I never ever had to chase her down, which I had to do with nurses at another clinic. Couldn’t be happier with her
Describe your experience with RMA of New Jersey.
I loved RMA. I got personalized care and it’s a very well run clinic. I’ve heard people complain that they were treated like a number but I didn’t feel that way at all. I don’t have any weaknesses to report.
Describe your experience with your monitoring appointments at RMA of New Jersey.
Convenient and efficient
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
Most covered under insurance
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
Single embryo transfer since we had PGS normal embryos
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Male Factor
Income $200K - $499K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I started seeing Dr. Bergh when my first doctor left the clinic and we were trying for #2. I was nervous because I loved my first doctor so much but right away felt comfortable and calm with Dr. Bergh. He delivered all information I needed in a calm manner and made me feel at ease about treatments when things failed. When we had several failures he was determined to find out a reason or solution before using more embryos and when he found nothing "wrong" with me, he added some additional methods and timings and it worked.
Strengths [at RMA of New Jersey] - large, always open, always someone available, amazing lab on site, no hidden information, appointments always available, monitoring hours are amazing, all doctors are amazing Weaknesses - sometimes a wait for bloodwork and ultrasounds...My nurse, Jamie, was amazing. She called me as soon as she had information everyday and I never felt I was missing any information or upcoming plans. She even called me at night from her home when the doctor would email her with a plan change or results.
How was your experience with Paul Bergh at RMA of New Jersey?
I started seeing Dr. Bergh when my first doctor left the clinic and we were trying for #2. I was nervous because I loved my first doctor so much but right away felt comfortable and calm with Dr. Bergh. He delivered all information I needed in a calm manner and made me feel at ease about treatments when things failed. When we had several failures he was determined to find out a reason or solution before using more embryos and when he found nothing "wrong" with me, he added some additional methods and timings and it worked.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
Trust him
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
When I had two failed FETs back to back, Dr. Bergh made sure to do all further tests himself and refused to let me worry if I would become pregnant again.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Jamie Segarra)
My nurse, Jamie, was amazing. She called me as soon as she had information everyday and I never felt I was missing any information or upcoming plans. She even called me at night from her home when the doctor would email her with a plan change or results.
Describe your experience with RMA of New Jersey.
Strengths - large, always open, always someone available, amazing lab on site, no hidden information, appointments always available, monitoring hours are amazing, all doctors are amazing Weaknesses - sometimes a wait for bloodwork and ultrasounds
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
Covered by insurance
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2017, Successful
NPS
10
NPS
10
Age 38 - 43
1 Embryo Freezing
Unexplained
European
Latinx
Income $100K - $199K
Sales Representative
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Very direct and honest person [Dr. Paul Bergh] and able to handle tons of questions. Extremely professional and knowledgeable. Ability to built trust and explain procedures, risks and different scenarios. very empathetic...[Nurse at RMA of New Jersey was an] Excellent communicator. Unlimited patience to respond silly, original, ignorant, repetitive and reasonable daily questions. Ability to patiently explain every days procedures multiple times. Provided great support and was always available.
Very direct and honest person [Dr. Paul Bergh] and able to handle tons of questions. Extremely professional and knowledgeable. Ability to built trust and explain procedures, risks and different scenarios. very empathetic...[Nurse at RMA of New Jersey was an] Excellent communicator. Unlimited patience to respond silly, original, ignorant, repetitive and reasonable daily questions. Ability to patiently explain every days procedures multiple times. Provided great support and was always available.
How was your experience with Paul Bergh at RMA of New Jersey?
Very direct and honest person and able to handle tons of questions. Extremely professional and knowledgeable. Ability to built trust and explain procedures, risks and different scenarios. very empathetic.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
trust him
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr Bergh was always available for my numerous questions. He is extremely knowledgeable and very personable.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Nicole Michaels)
Excellent communicator. Unlimited patience to respond silly, original, ignorant, repetitive and reasonable daily questions. Ability to patiently explain every days procedures multiple times. Provided great support and was always available.
Describe your experience with RMA of New Jersey.
Everyone is extremely kind, thoughtful and encouraging. every person you speak or interact with are a pleasure to deal with. Place is welcoming, neat, clean and quiet.
Describe your experience with your monitoring appointments at RMA of New Jersey.
excellent experience, everyone very friendly and respectful.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
i don't want to share costs
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
10
NPS
8
Age 35 - 36
1 IVF
1 Embryo Freezing
Recurrent Pregnancy Loss
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 IVF With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Neutral
Successful
Dr Bergh went out of his way to explain everything to me. He knew I was well versed in fertility treatments and seemed to value my experience ....Dr Bergh tried incredibly hard to help me carry my own pregnancy despite many miscarriages previously. He held hope for me and was compassionate as well as straightforward when the pregnancy also ended in miscarriage...He will be blunt but he knows what he’s talking about.
I think that Rmanj is like a well oiled machine, and had total trust in them. I appreciated their experience and compassion even when my cycle did not work as we had hoped. They can be a little disorganized and I had to reach out sometimes to remind tvem of what I needed, but I didn’t mind and felt in control of my treatment...The nursing staff changed often and sometimes seemed a little disorganized but I overall had a positive experience.
How was your experience with Paul Bergh at RMA of New Jersey?
Dr Bergh tried incredibly hard to help me carry my own pregnancy despite many miscarriages previously. He held hope for me and was compassionate as well as straightforward when the pregnancy also ended in miscarriage.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
He will be blunt but he knows what he’s talking about.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr Bergh went out of his way to explain everything to me. He knew I was well versed in fertility treatments and seemed to value my experience .
Describe your experience with the nursing staff at RMA of New Jersey.
The nursing staff changed often and sometimes seemed a little disorganized but I overall had a positive experience.
Describe your experience with RMA of New Jersey.
I think that Rmanj is like a well oiled machine, and had total trust in them. I appreciated their experience and compassion even when my cycle did not work as we had hoped. They can be a little disorganized and I had to reach out sometimes to remind tvem of what I needed, but I didn’t mind and felt in control of my treatment.
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
He definitely prefers an eSET
What specific things went wrong at RMA of New Jersey?
  • Failed to call in prescriptions to pharmacy
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2014, Successful
NPS
10
NPS
10
Age 38
2 IUI
2 IVF
Tubal Blockage
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Bergh made me so comfortable, he treated me like an individual, answered all my questions. He went above and beyond to help my husband and I have a baby...dr Paul bergh is the absolute best in his field. He has a professional bedside manor, he went above and beyond to make our dreams of having a baby a reality. He put me in a pilot study with acupuncture not once but twice He didn’t have to do this, he is so kind and caring. I can’t thank him enough nor can I find enough good to say about him.
Everyone is so nice. They [RMA - Somerset] all make you feel comfortable. Facility is very clean. Never any problems with anyone. Never had any scheduling problem. Always a pleasant experience. They all care about you and it shows. You do not feel like just another number...[nursing staff] She is the best...Dr Bergh made me so comfortable, he treated me like an individual, answered all my questions. He went above and beyond
How was your experience with Paul Bergh at RMA of New Jersey?
dr Paul bergh is the absolute best in his field. He has a professional bedside manor, he went above and beyond to make our dreams of having a baby a reality. He put me in a pilot study with acupuncture not once but twice He didn’t have to do this, he is so kind and caring. I can’t thank him enough nor can I find enough good to say about him.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
Be patient , trust, and ask questions.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr Bergh made me so comfortable, he treated me like an individual, answered all my questions. He went above and beyond to help my husband and I have a baby
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Juanita Kaness )
She is the best
Describe your experience with RMA of New Jersey.
Everyone is so nice. They all make you feel comfortable. Facility is very clean. Never any problems with anyone. Never had any scheduling problem. Always a pleasant experience. They all care about you and it shows. You do not feel like just another number.
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Somerset
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2012 - 2013, Successful
NPS
10
NPS
10
Age 41 - 42
Donor Eggs
Surrogacy
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
4 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He never over promised anything but always said " we are going to get you out of here with a baby".
They never made me feel rushed and at times even allowed me to call my nurse on her personal cell phone after hours when I had a crisis.
How was your experience with Paul Bergh at RMA of New Jersey?
He held my hand every step of the way showed great compassion while making me feel like I was in the hands of a brilliant doctor. He showed the right balance of confidence and caution. He never over promised anything but always said " we are going to get you out of here with a baby"
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
You can trust him 100%
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
They were extremely compassionate and took the time to explain everything with patience and in detail. They never made me feel rushed and at times even allowed me to call my nurse on her personal cell phone after hours when I had a crisis
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Carolyn Collins )
She was extremely smart, very good communicator and would always return my calls within a reasonable amount of time. She really got to know me and understood the best way to discuss issues with me
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

Successful
NPS
10
NPS
10
1 IVF
Male Factor
European
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Bergh] sat down with me and got to know me. I felt like it was truly personalized care....He was kind, took his time with us, and accomplished what we set out to do… get pregnant. Dr. Bergh made me feel very comfortable and confident that I would get pregnant.
RMA [New Jersey] is very professional. There are many options/ facilities for monitoring to accommodate busy schedules. I was always informed of what was going on and what to expect. They answered all of my questions and made me feel part of the process. [The nurses] are very attentive and communicate with you through every step of the process. They always get back to you to answer questions or concerns the day you call.
How was your experience with Paul Bergh at RMA of New Jersey?
He was kind, took his time with us, and accomplished what we set out to do… get pregnant. Dr. Bergh made me feel very comfortable and confident that I would get pregnant.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
He sat down with me and got to know me. I felt like it was truly personalized care.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Allana)
They are very attentive and communicate with you through every step of the process. They always get back to you to answer questions or concerns the day you call.
Describe your experience with RMA of New Jersey.
RMA is very professional. There are many options/ facilities for monitoring to accommodate busy schedules. I was always informed of what was going on and what to expect. They answered all of my questions and made me feel part of the process.
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
8
NPS
7
Age 47
Income $100K - $199K
Graphic Designer
3rd of 3 Docs
1 IUI With Other Docs
IVF With Other Docs
Donor Eggs With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
He answered all our question when we talked over the phone and at the consultation. He could be a little on the gruff side but did not rush us at all...We have Embryos from another clinic so Dr. Bergh was primarily advising on advanced maternal age risks and outcomes, genetic testing, etc, and establishing a pretty standard protocol for an FET...
So far, never too many people in the [RMA of NJ] waiting areas, morning monitoring was always quick and efficient and the staff very friendly and on top of things. The email correspondence is weird because they have you get set up with the portal but you can't do much in it, like email attachments, so you're better off just emailing directly, which is secure anyway. Be prepared to ask questions. Be prepared to get know your insurance provider
How was your experience with Paul Bergh at RMA of New Jersey?
Dr. Bergh was thorough in his explanation, patient when answering questions, spoke with us for a good amount of time over the phone before we went in for a consultation and we felt like he was experienced and knowledgeable. He isn't the warmest person, but I saw a few doctors that had MUCH worse bedside manner.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
Just know he's not going to be warm and fuzzy and be sure to ask for clarity along the way- he will explain things again and be more clear.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
He took time to speak with us on the phone before our consultation. He answered all our question when we talked over the phone and at the consultation. He could be a little on the gruff side but did not rush us at all. We felt he was honest and knowledgeable and explained the same thing more than once pretty patiently.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
We have Embryos from another clinic so Dr. Bergh was primarily advising on advanced maternal age risks and outcomes, genetic testing, etc, and establishing a pretty standard protocol for an FET. We will see if it works.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Jamie Segarra)
So far so good. Organized and efficient and good bedside manner.
Describe your experience with RMA of New Jersey.
So far, never too many people in the waiting areas, morning monitoring was always quick and efficient and the staff very friendly and on top of things. The email correspondence is weird because they have you get set up with the portal but you can't do much in it, like email attachments, so you're better off just emailing directly, which is secure anyway. Be prepared to ask questions. Be prepared to get know your insurance provider. the staff helps but you will be involved in lot of paperwork/legwork if your situation requires it.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
not sure yet, but looks like $2000
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
Absolutely only eSET, no multiples.
What specific things went wrong at RMA of New Jersey?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New Jersey.
At morning monitoring, the dr who performed the ultrasound said everything was perfect and was very enthusiastic about things going well. but when I got the call from the nurse later in the day, I was told my lining was a little thin, so it was little bit of an emotional rollercoaster and didn't feel great.
8
Doctor
Paul Bergh
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
4 IUI
2 IVF
Male Factor
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He’s [Dr. Paul Bergh] not warm and fuzzy, but definitely not cold either. He will tell it like it is, so if you prefer to have things sugar-coated, he may not be the best match for you...Dr. Bergh called me on a weekend morning when we were running into some issues with my cycle so that he could communicate directly with me...I was surprised after our first consultation that he recommended a gluten and dairy free diet, and a ton of supplements. However, it wasn’t just for the sake of things, he explained the rationale well. He was willing to adjust plans and pursue additional testing as needed.
While RMA is a massive clinic, and morning monitoring can make you feel as though you are a part of an assembly line—my experience with my team was wonderful. Everyone was responsive and caring. My nurse went out of her way to make sure a familiar voice would call with any results, and not someone who happened to be covering for that day...Morning monitoring was run like a well-oiled machine most days, however, I was always there early and did not have wait times others have experienced. Front desk staff is friendly, I was going in so often at one point that one of the administrative staff members knew my name (COVID mask and all!). I had some trouble reaching a covering nurse when mine was away, but ultimately we connected. Answering service was super helpful for after hours.
How was your experience with Paul Bergh at RMA of New Jersey?
I was surprised after our first consultation that he recommended a gluten and dairy free diet, and a ton of supplements. However, it wasn’t just for the sake of things, he explained the rationale well. He was willing to adjust plans and pursue additional testing as needed.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
He’s not warm and fuzzy, but definitely not cold either. He will tell it like it is, so if you prefer to have things sugar-coated, he may not be the best match for you.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
While RMA is a massive clinic, and morning monitoring can make you feel as though you are a part of an assembly line—my experience with my team was wonderful. Everyone was responsive and caring. My nurse went out of her way to make sure a familiar voice would call with any results, and not someone who happened to be covering for that day. I honestly can probably write paragraphs on how my nurse and the PA, Lauren, went above and beyond and seemed to genuinely care. Dr. Bergh called me on a weekend morning when we were running into some issues with my cycle so that he could communicate directly with me. When I had my second retrieval, even though he did not perform the procedure himself, he stopped by before I went in just to say hello and wish me luck.
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
We attempted IUI (two natural cycles, one converted to timed intercourse, followed by 3 medicated cycles which were required by my insurance before IVF would be covered). Stim cycles were random start. I was on a combination of follistim, menopur, and ganirelix with a Lupron trigger. I had some issues with my uterine lining being on the thinner side, so Dr. Bergh suggested some supplements to assist. My first transfer resulted in miscarriage just prior to 7weeks. My second transfer did not take. After my second retrieval, I was taking micro dose Lupron daily as I had cysts. I also did an endometrial scratch/disruption to hopefully help aid in implantation. My third transfer (with Dr. Hong) was successful and I am currently in my third trimester.
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Jamie Segarra)
Jamie was a godsend. She was an excellent communicator, super organized, and compassionate. She never rushed me off of the phone (even when I was sobbing, or asking a million questions). She advocated for me with my team and made sure that I was seen by either Dr. Bergh or Lauren for monitoring during critical times which helped to put me at ease.
Describe your experience with RMA of New Jersey.
Morning monitoring was run like a well-oiled machine most days, however, I was always there early and did not have wait times others have experienced. Front desk staff is friendly, I was going in so often at one point that one of the administrative staff members knew my name (COVID mask and all!). I had some trouble reaching a covering nurse when mine was away, but ultimately we connected. Answering service was super helpful for after hours.
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
With good insurance coverage, we still paid ~$10k out of pocket for everything fertility related (e.g., medications, acupuncture, supplements, PGTA testing, etc)
10
Doctor
Paul Bergh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
10
Age 38 - 39
1 IVF
Tubal Blockage
European
Income $500K+
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Bergh will always treat you like a human - he gives you the real info without fluff but says it in a way that's sensitive to women who are going through this...If you want someone more touchy feely who is around all the time he might not be the best fit. If you want the best doctor and the rest doesn't matter he is not just good but the best choice...very busy so you may not see him as often as you may like.
RMA gets results, they're organized and I believe their protocols are safe. They have a bunch of offices around the state so it's convenient. The doctors you can tell are the best in their fields...MA only does single embryo transfers - if you are absolutely sure you want to transfer more than one they are not the clinic for you..definitely not the cheapest clinic...I will say not all doctors in the practice are the same so when you are going almost daily for ultrasounds you'll see some you like and some you don't!
How was your experience with Paul Bergh at RMA of New Jersey?
I would recommend Dr Bergh to anyone 100% I just have to note that he is a founder at RMA and very busy so you may not see him as often as you may like. You'll often deal with Lauren Nervi and your nurse so you should decide if you are OK with him not being around for all your scans and procedures beforehand.
What's one piece of advice would you give a prospective patient of Paul Bergh at RMA of New Jersey?
I personally just wanted the best doctor - Dr Bergh is that. I didn't care about bedside manner, who I saw for my regular scans or any of that. I cared only about getting a good result. If you want someone more touchy feely who is around all the time he might not be the best fit. If you want the best doctor and the rest doesn't matter he is not just good but the best choice.
During treatment, were you treated like a number or a human with Paul Bergh at RMA of New Jersey?
Dr Bergh will always treat you like a human - he gives you the real info without fluff but says it in a way that's sensitive to women who are going through this. I will say not all doctors in the practice are the same so when you are going almost daily for ultrasounds you'll see some you like and some you don't! You're also extremely hormonal so it's good to recognize that you're probably ultra- sensitive
Describe the protocols Paul Bergh used in your cycles at RMA of New Jersey and their degree of success.
After diagnosing a hydrosalpinx from an ultrasound (saving me from a painful HSG) my tubes were removed. I then had to do IVF. I did one retrieval, 13 eggs, 6 blast, 2 normal using the antagonist method (gonal F, low dose HCG, ganirelix, trigger).
Describe your experience with your nurse at RMA of New Jersey. (Assigned nurse: Jamie Segarra)
Jamie doesn't answer questions like a human - when you ask a question you will get a succinct copied and pasted answer that looks like it came from a nurses handbook. She will give you the info you need but she is definitely not as compassionate as some of the other nurses.
Describe your experience with RMA of New Jersey.
RMA gets results, they're organized and I believe their protocols are safe. They have a bunch of offices around the state so it's convenient. The doctors you can tell are the best in their fields. Once you leave you'll realize how disorganized other doctor's offices can be!
Describe your experience with your monitoring appointments at RMA of New Jersey.
I mean there's no way for morning monitoring to be pleasant. I think RMA does the best job possible. You can go to any office during the monitoring window. You rarely have to wait much and you always get results that day
Describe the costs associated with your care under Paul Bergh at RMA of New Jersey.
We were lucky to have some insurance coverage but it's definitely not the cheapest clinic!
Describe Paul Bergh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New Jersey.
RMA only does single embryo transfers - if you are absolutely sure you want to transfer more than one they are not the clinic for you
9
Doctor
Paul Bergh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RMA of New Jersey
Basking Ridge
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5