Rated 9.8
Strongly recommend: 98%Neutral: 0%Don't recommend: 2%9.8
98% strongly recommend
97 reviews
Humanity
9.7
9.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.1
6.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Columbia
Residency
Harvard Medical School/Brigham and Women’s Hospital/Massachusetts General Hospital
Fellowship
Harvard Medical School/Brigham and Women’s Hospital

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Paula Brady works in 1 office at

Columbia University
Rated 9.2
Strongly recommend: 84%Neutral: 10%Don't recommend: 6%9.2

Explore Clinic
New York
5 Columbus Circle
New York, NY 10019

97 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2023, Successful
NPS
10
NPS
10
Age 36 - 41
1 Egg Freezing
European
Ashkenazi Jewish
Middle Eastern
Income $200K - $499K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
The [Columbia University] clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless, and very covid conscious, which I appreciated...the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
She made what can be an incredibly difficult process as seamless as it could possibly be. She is very detailed and happy to answer any questions so come prepared with all of the things you want to ask because she will happily cover everything and it was very helpful to have a list ready each visit.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was warm, friendly, and very communicative throughout our entire process. I visited her for both egg freezing in 2018 and then for IVF in 2022. During both processes, I felt completely comfortable asking anything and she answered every question with the same compassion and consideration, no matter how silly it might have been.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I did an egg-freezing cycle and then ended up needing to use those eggs for IVF 4 years later. Dr. Brady gave provided us with clear information and medical recommendations based on my age, test results, insurance coverage and family goals. I ended up doing one egg retrieval cycle during the freezing process and was able to get 10 eggs. Four years later, my husband and I made embryos with those eggs for IVF. We genetically tested all viable embryos and ultimately ended up with 3 healthy embryos available for transfer. We did a single embryo transfer and are currently pregnant with our first child.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
Angela, Diamond and the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
Describe your experience with Columbia University.
The clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless, and very covid conscious, which I appreciated.
Describe the costs associated with your care under Paula Brady at Columbia University.
My egg freezing was not covered under my insurance so I paid out of pocket but my IVF was covered at about 90%. The egg freezing including medications, retrieval, storage, etc. was about $15,000. The IVF costs were about $4000 (including all medications, monitoring, and genetic testing.)
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommended a single embryo transfer based on my age (41) and other factors (including research data she shared and our specific circumstances) and we completely agreed with her recommendations.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 38 - 40
1 IVF
1 Egg Freezing
Donor Sperm
PCOS
Uterine Fibroids
South Asian
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is a very compassionate doctor. I came to her without having any understanding of how fertility treatments work. As an aspiring single mother by choice, she really made me feel supported and I never felt awkward for not having a partner in the process. At each stage of the treatment, she would explain what to expect and what my options were and what she recommends and why. I quickly realized how lucky I was to have found her and how much I came to trust her advice.
The [Columbia University] clinic is very efficient - most of the times I was in and out of the clinic in 15 mins during morning monitoring appointments. It is busy, but over time, the staff gets to know you and I always felt welcomed and seen...Angela was the most caring nurse I could have asked for! She was so patient with all my questions and always knew how to calm my nerves. I truly felt like she was holding my hand throughout the process and making sure all my concerns were addressed! Just like Dr. Brady, I truly felt like she was rooting for me every step of the way!
How was your experience with Paula Brady at Columbia University?
Dr. Brady is a very compassionate doctor. I came to her without having any understanding of how fertility treatments work. As an aspiring single mother by choice, she really made me feel supported and I never felt awkward for not having a partner in the process. At each stage of the treatment, she would explain what to expect and what my options were and what she recommends and why. I quickly realized how lucky I was to have found her and how much I came to trust her advice. I had success with both my retrievals. Just before the transfer, we found a fibroid in the uterus during the saline ultrasound and Dr. Brady referred me to another doctor so I could have a surgery to take care of it quickly without impacting the transfer timeline by a lot. She truly guided me at every step and I fully attribute the success of my treatment to her! I truly felt that she and the rest of the team had my back and were always rooting for me!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
You may not see her as often as you’d like during the treatment, but rest assured she is always reviewing your results and checking in with you - she truly wants what’s best for you - trust her advice!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady always answered all my questions patiently and never made me feel stupid or rushed me - I may have even asked the same questions multiple times and she would still answer them very patiently.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
For both my retrievals, I was on Gonal-F, Menopur, Cetrotide, and Lupron trigger shot. For the transfer, I was on a fully medicated cycle with estrogen and progesterone.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela was the most caring nurse I could have asked for! She was so patient with all my questions and always knew how to calm my nerves. I truly felt like she was holding my hand throughout the process and making sure all my concerns were addressed! Just like Dr. Brady, I truly felt like she was rooting for me every step of the way!
Describe your experience with Columbia University.
The clinic is very efficient - most of the times I was in and out of the clinic in 15 mins during morning monitoring appointments. It is busy, but over time, the staff gets to know you and I always felt welcomed and seen.
Describe the costs associated with your care under Paula Brady at Columbia University.
I had to pay for the IVF freeze all cycle and the transfer cycle out of pocket. The freeze all cycle was ~$14K and the transfer cycle was $4,500. Genetic testing of embryos was $300 per embryo and this amount was paid directly to the lab.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I wanted a single embryo transfer and that is what Dr. Brady recommended too!
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Male Factor
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady is an excellent communicator. We always heard back from her directly with any questions or requests we had, usually within 24 hours, even on weekends...always clear with her point of view and her recommendation if things were not perfect and because of that, we trusted her implicitly. She made a typically overwhelming process manageable...you always knew if something was a big deal / concern or it wasn't, which is a huge comfort in an ever stressful situation...
We loved CUFC. [Columbia University] It feels and looks more like a spa than a clinic. The staff works SO quickly for morning monitoring and all appointments, we never had to wait long at all. The staff is friendly and remembers their patients, I honestly enjoyed all of my appointments there...I only met my nurse in person once (covid) but she was always a great communicator and helped answer any questions we had...
How was your experience with Paula Brady at Columbia University?
Dr. Brady is an incredible doctor and we will continue to see her for any future needs to continue to grow our family. Many other reviewers sing her praises so I would like to point out two things in particular. Dr. Brady is an excellent communicator. We always heard back from her directly with any questions or requests we had, usually within 24 hours, even on weekends. Another thing we really appreciated about Dr. Brady was that you always knew if something was a big deal / concern or it wasn't, which is a huge comfort in an ever stressful situation. Dr. Brady was always clear with her point of view and her recommendation if things were not perfect and because of that, we trusted her implicitly. She made a typically overwhelming process manageable.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Go to Dr. Brady! Feel free to ask questions, she gets it. You are in great hands.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was very specific in her care and treatment. We knew she provided direction based on our unique situation.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We did one egg retrieval which was successful. We used icsi to fertilize the eggs and did genetic testing on the embryos. We were very happy with the number of healthy embryos we were able to freeze. It took a long time for my body to recover from the retrieval (my ovaries were enlarged) and Dr. Brady worked with us on a plan to recover and try a transfer in the future. Unfortunately our first transfer did not work but our second one did and we are half way to meeting our first child!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
I only met my nurse in person once (covid) but she was always a great communicator and helped answer any questions we had
Describe your experience with Columbia University.
We loved CUFC. It feels and looks more like a spa than a clinic. The staff works SO quickly for morning monitoring and all appointments, we never had to wait long at all. The staff is friendly and remembers their patients, I honestly enjoyed all of my appointments there.
Describe the costs associated with your care under Paula Brady at Columbia University.
We are very fortunate to have great fertility coverage from my company via Progyny. They covered most costs.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommends single embryo transfer but is open to multiple should the situation call for it. For our second transfer, Dr. Brady recommended we transfer 2 embryos as one of them did not look as strong as she would've preferred and she wanted to get our potential success rate back up. This plan worked and we are pregnant with one baby!
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 33 - 35
4 Egg Freezing (cancer)
2 Embryo Freezing (cancer)
Cancer
Diminished Ovarian Reserve
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
As mentioned before, Dr. Brady is compassionate, understanding and trustworthy. Having done all of my egg retrievals with her (both pre- and post-breast cancer treatment), I trust her implicitly. She has learned from each of my cycles and modified the protocol accordingly in order to maximize results...has personal experience with IVF and as a result, truly understands what I was / am going through. She takes time to respond to all of my questions and is kind in her responses.
[Columbia University] Strengths: can book appointments self-serve via Portal, on-time and efficient Weaknesses: you sometimes feel like just another woman wanting to get pregnant as the place operates like a machine but that could be a good thing...Dr. Brady is compassionate, understanding and trustworthy. Having done all of my egg retrievals with her (both pre- and post-breast cancer treatment), I trust her implicitly. She has learned from each of my cycles and modified the protocol accordingly in order to maximize results.
How was your experience with Paula Brady at Columbia University?
As mentioned before, Dr. Brady is compassionate, understanding and trustworthy. Having done all of my egg retrievals with her (both pre- and post-breast cancer treatment), I trust her implicitly. She has learned from each of my cycles and modified the protocol accordingly in order to maximize results.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask questions and try to understand your situation fully. You are empowered to make decisions and guide your own care.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady has personal experience with IVF and as a result, truly understands what I was / am going through. She takes time to respond to all of my questions and is kind in her responses. I always say to my husband that if Dr. Brady told me to jump through a hoop of fire, I would! :)
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Retrieval 1: menopur + gonal-f, trigger was ovidrel, 6 eggs retrieved, 3 eggs were mature Retrieval 2: menopur + gonal-f, trigger was ovidrel, 9 eggs retrieved, 6 eggs frozen Retrieval 3: 300 gonal-f, 150 menopur for 10 days, trigger was ovidrel + lupron (added because of low AMH), 5 eggs retrieved, 4 were mature Retrieval 4: 225 gonal-f, 225 menopur for 6 days - currently in this cycle as we speak
Describe your experience with your nurse at Columbia University. (Assigned nurse: Sherry Singh)
She was available when needed for my first 3 cycles. I was assigned someone else during my current (4th cycle). She was responsive and helpful with regard to finances.
Describe your experience with Columbia University.
Strengths: can book appointments self-serve via Portal, on-time and efficient Weaknesses: you sometimes feel like just another woman wanting to get pregnant as the place operates like a machine but that could be a good thing
Describe the costs associated with your care under Paula Brady at Columbia University.
Anesthesia: $600 Egg thaw: $400 PGTA biopsy for genetic testing: $2500 IVF cycle (includes morning monitoring, retrieval, CSI, cryopreservation): $9,100
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 32
1 Egg Freezing
European
Only Doc Seen
IVF With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
she [Dr. Brady] shared the scientific reason behind every recommendation, which I think is very important. We did a lot of testings at the beginning, making sure that o issue was overseen but I never felt as if she wanted to sell any additional treatments or testings. She was always quick in answering any questions...our transfer was only three months after our initial consultation...
Columbia is very well organised. You can make your own appointments for daily monitoring online and I never had to wait longer than five minutes. I always received my results very quickly...they were all friendly and professional...She [nurse] taught us how to do injections via zoom, which worked surprisingly well. She sent me any results and further instructions very quickly....
How was your experience with Paula Brady at Columbia University?
I loved working with Dr. Brady! Her approach was very much based on science and statistics and she explained every step in a way that I felt we could do our own informed decision. I also appreciated that we did a lot of tests before starting IVF in order to ensure we knew what the issue is and not miss anything important.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask any questions you may have, much better than google!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
We very much enjoyed the interactions we had with Dr. Brady. We discussed every step along the way and she shared the scientific reason behind every recommendation, which I think is very important. We did a lot of testings at the beginning, making sure that o issue was overseen but I never felt as if she wanted to sell any additional treatments or testings. She was always quick in answering any questions.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I think our case was very straight-forward, we did extensive blood work, HSG, sperm testing. We decided that it made more sense to start IVF rather than try IUI before, so we did an egg retrieval and a frozen embryo transfer. The whole process was surprisingly fast, our transfer was only three months after our initial consultation. This was the case because Dr. Brady made sure we wouldn't miss a cycle by prescribing birth control and asking me to go to the clinic earlier than standard procedure. I am very grateful for that.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Cue to COVID, we never saw Madison in person. She taught us how to do injections via zoom, which worked surprisingly well. She sent me any results and further instructions very quickly.
Describe your experience with Columbia University.
Columbia is very well organised. You can make your own appointments for daily monitoring online and I never had to wait longer than five minutes. I always received my results very quickly. I am not sure the nurses remembered me or anything like that. But they were all friendly and professional.
Describe the costs associated with your care under Paula Brady at Columbia University.
We were very lucky that my insurance covered a huge amount of the cost. The clinic always made sure to file requests with my insurance before starting a new step of our therapy to avoid bad surprises. This process was very quick and did not require further assistance from my end.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
we never really had a discussion about eSET. I knew that Columbia recommends eSET and I think it makes completely sense.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
1 Embryo Freezing
Recurrent Pregnancy Loss
Unexplained
European
Black or African-American
Income $100K - $199K
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Brady is everything we were looking for. When something wasn’t working she altered the treatment to correct the outcome. She is attentive, caring and intelligent...Dr Brady altered her strategy and sent us for another possible test. Turns out the issue we have is blood clotting issues. We are currently on love box which is making everything go as planned...
It’s amazing to have a single entity responsible for everything [at Columbia University]. No number to call, no holding to speak to an operator. The care coordinator even reaches out to you to schedule things. If you forget something they’ll remind you or prompt you to do it...You don’t sit for hours in the waiting room...It’s close to mass transit and your in and out
How was your experience with Paula Brady at Columbia University?
Dr Brady is everything we were looking for. When something wasn’t working she altered the treatment to correct the outcome. She is attentive, caring and intelligent. Previously we had poor interactions with a fertility specialist so it was refreshing to encounter someone of her quality.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Use her!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
We previously had very poor interactions with a fertility specialist. I referred to the office itself as a “meat factory.” How many patients can we fit in, get the copays out of and as many billable unnecessary procedures as possible. You’d sit for hours in an waiting room or in what I referred to as the forward staging area. They had a second waiting room for people who were closer to being seen. You never saw the same Doctor twice. One fertility specialist actually congratulated us on conceiving when we in fact had just had a miscarriage and needed a DNC. Going to Columbia was a breath of fresh air. I now feel slightly bad for Dr Brady as I read her the riot act on our first meeting. She seemed to understand, sat attentively and listened to what I had to say. She was a professional through and through and thankfully we are on our way to having a successful pregnancy.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Originally we thought we may be having genetic issues as we had previously miscarriages where there was genetic abnormalities. We did one round of IVF which ended in a miscarriage. However there wasn’t any genetic abnormalities, everything was going well and then it stopped. Dr Brady altered her strategy and sent us for another possible test. Turns out the issue we have is blood clotting issues. We are currently on love box which is making everything go as planned.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Destiny Franklin, Stephanie Gorentzvaig Rocco)
It’s amazing to have a single entity responsible for everything. No number to call, no holding to speak to an operator. The care coordinator even reaches out to you to schedule things. If you forget something they’ll remind you or prompt you to do it. Not 300 nurses behind a desk answering phones of people who they know nothing about. Quality over quantity.
Describe your experience with Columbia University.
The weakness is that it’s in Manhattan and we had to commute there. However it’s worth it. It’s close to mass transit and your in and out. The strengths are the promptness of appointments and obviously Dr Brady! You don’t sit for hours in the waiting room.
Describe the costs associated with your care under Paula Brady at Columbia University.
Costs were minimal. PCG testing was out of pocket.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady explained how the chances of multiple embryo chances increases the possibility of having twins. While our issue was not conceiving but carrying to term. She said that it would be best to test the embryo and select which one.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
NPS
10
NPS
10
Age 40 - 41
3 IVF
Diminished Ovarian Reserve
Unexplained
South Asian
Income $500K+
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Brady always responded to my questions via email within 24 hours, and called me personally on the phone to deliver delicate news...She struck the right balance between being realistic and hopeful, while always fully explaining to me the probability of all procedures and medication protocols succeeding...Dr. Brady never once dismissed any options, especially when I asked for a potential change in protocol
Dr. Brady's team [at Columbia University] was exceptional - always organized and efficient. I rarely had to wait on the phone. All appointments were made with minimal effort via MyChart. Any changes were communicated to me swiftly and promptly. Medications were sent to my pharmacy on time...while Dr. Brady was away on maternity leave herself, and I could tell the difference in care acutely and immediately...
How was your experience with Paula Brady at Columbia University?
Dr. Brady was always available to answer all my questions. She struck the right balance between being realistic and hopeful, while always fully explaining to me the probability of all procedures and medication protocols succeeding. I value the time she took to treat me as a real person, and not just a patient. I was transferred to another doctor for a few months while Dr. Brady was away on maternity leave herself, and I could tell the difference in care acutely and immediately. Even though my association with Dr. Brady did not result in a successful pregnancy, I feel so fortunate that I was able to be cared for by her and her team.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Don't hesitate to ask for more information or alternatives when needed. Dr. Brady never once dismissed any options, especially when I asked for a potential change in protocol.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Extremely compassionate responses from Dr. Brady and her team, regardless of urgency. Dr. Brady always responded to my questions via email within 24 hours, and called me personally on the phone to deliver delicate news. I am very very grateful for this!
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
2 cycles with Cetrotide, 1 cycle with microdose Lupron. 1 ERA cycle that yielded inconclusive data.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler, Katrina Leong)
Dr. Brady's team was exceptional - always organized and efficient. I rarely had to wait on the phone. All appointments were made with minimal effort via MyChart. Any changes were communicated to me swiftly and promptly. Medications were sent to my pharmacy on time. Follow-ups were frequent.
Describe your experience with Columbia University.
Easy to commute to, zero wait time. I had a tough time with one of the nurses (Jen) who made bloodwork pretty painful despite my feedback. After a while, I just got used to it. But I had a great experience with all the other nurses and doctors on staff who did my routine bloodwork and sonos.
Describe the costs associated with your care under Paula Brady at Columbia University.
Covered 80% under employer-offered Progyny benefits. Had to pay out of pocket for comprehensive genetic testing screen.
What specific things went wrong at Columbia University?
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
Describe the specific things that went wrong at Columbia University.
The confusion only happened when I was temporarily under another doctor's care when Dr. Brady was away on maternity leave.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
2021, Successful
NPS
9
NPS
5
Age 25
1 Fertility Medications
Income $200K - $499K
Business Executive
1st of 3 Docs
Donor Eggs With Other Docs
LGBTQ+
Strongly Recommends
Doesn't Recommend
Successful
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
The [Columbia University] clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless...the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
How was your experience with Paula Brady at Columbia University?
She made what can be an incredibly difficult process as seamless as it could possibly be. She is very detailed and happy to answer any questions so come prepared with all of the things you want to ask because she will happily cover everything and it was very helpful to have a list ready each visit.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Brady was warm, friendly, and very communicative throughout our entire process. I visited her for both egg freezing in 2018 and then for IVF in 2022. During both processes, I felt completely comfortable asking anything and she answered every question with the same compassion and consideration, no matter how silly it might have been.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
NA
How competent was Paula Brady at LGBTQ+ care?
Dr. Brady was a thorough clinician who was very pragmatic about expectations, risks, side effects, and outcomes. She shared data and insights every step of the way and supported us in making informed decisions. We received follow-up communications after every visit and she clearly outlined the next steps. She was also very considerate about my comfort throughout the process, always checking in to see how I was feeling and offering advice on ways to manage the process and minimize discomfort. We could not have asked for a better doctor!
Describe your experience with the nursing staff at Columbia University.
Angela, Diamond and the entire nursing staff were wonderful. They were communicative, thoughtful and very helpful during this process. They always followed up after every appointment and sent clear emailed directions for all steps along the way. I was never confused about what to do and didn't need to track them down for anything.
Describe your experience with Columbia University.
The clinic is really full-service. It has everything on site so no going to different floors or labs for various testing. I had to have an additional procedure not related to IVF during the process and it was so reassuring to be able to do it there with the team I knew. The clinic is also beautiful, spotless, and very covid conscious, which I appreciated.
Describe the costs associated with your care under Paula Brady at Columbia University.
10-15$
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I did an egg-freezing cycle and then ended up needing to use those eggs for IVF 4 years later. Dr. Brady gave provided us with clear information and medical recommendations based on my age, test results, insurance coverage and family goals. I ended up doing one egg retrieval cycle during the freezing process and was able to get 10 eggs. Four years later, my husband and I made embryos with those eggs for IVF. We genetically tested all viable embryos and ultimately ended up with 3 healthy embryos available for transfer. We did a single embryo transfer and are currently pregnant with our first child.
How competent was Columbia University at LGBTQ+ care?
My egg freezing was not covered under my insurance so I paid out of pocket but my IVF was covered at about 90%. The egg freezing including medications, retrieval, storage, etc. was about $15,000. The IVF costs were about $4000 (including all medications, monitoring, and genetic testing.)
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Columbia University.
Dr. Brady recommended a single embryo transfer based on my age (41) and other factors (including research data she shared and our specific circumstances) and we completely agreed with her recommendations.
9
Doctor
Paula Brady
NPS
Humanity
1 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
5
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
LGBTQ+ Care
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
1 IVF
Endometriosis
European
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brady] addressed every question and concern I had with such compassion and professionalism which made me feel at ease through the process. She made me feel like I was her only patient with the amount of time she spent to address all my needs in such a detailed way. She was very easy to get a hold of and also responded to emails very quickly...Dr Brady understood the concern we had with the possibility of multiple births. We went with a single embryo transfer and it was a success
The center [Columbia University] was clean. The waiting time was very short and they always had multiple appointment time options. I was working full time during my ivf cycle and they worked with me around my schedule. I appreciated everyone’s smiles and kind words, even people I just walked by in the hall...All staff at this Center were kind and friendly and that included my nurse Madison. She was so kind and positive during every encounter...
How was your experience with Paula Brady at Columbia University?
I could not thank Dr Brady enough for her support and care throughout my IVF cycle. In this difficult time, during Covid, I was amazed by the level of attentiveness, care and compassion I received throughout the cycle. She addressed every question and concern I had with such compassion and professionalism which made me feel at ease through the process. She made me feel like I was her only patient with the amount of time she spent to address all my needs in such a detailed way. She was very easy to get a hold of and also responded to emails very quickly. I truly can not thank her enough!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady treated me with compassion, patience and genuine care. I felt like she listened and heard my questions/concerns and developed a great treatment plan for my husband and I.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
All staff at this Center were kind and friendly and that included my nurse Madison. She was so kind and positive during every encounter. Again, during Covid, it can be difficult to connect, however I found Madison to be very attentive, informative and really appreciated her positivity and encouragement.
Describe your experience with Columbia University.
The center was clean. The waiting time was very short and they always had multiple appointment time options. I was working full time during my ivf cycle and they worked with me around my schedule. I appreciated everyone’s smiles and kind words, even people I just walked by in the hall.
Describe the costs associated with your care under Paula Brady at Columbia University.
Costs varies, however a large part was covered my insurance.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady understood the concern we had with the possibility of multiple births. We went with a single embryo transfer and it was a success.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
8
Age 38 - 39
1 IUI
1 IVF
1 Embryo Freezing
PCOS
East Asian
Income $100K - $199K
Doctor
Only Doc Seen
Strongly Recommends
Neutral
Successful
As a physician myself, I was impressed with both Dr. Brady's clinical knowledge and competence as well as her empathetic bedside manner. If there was a setback, she would break the news in a sensitive and empathetic way, but at the same time come up with solutions to address the set-back.... I was able to email her directly with any questions (which I feel is rare with most physicians), and she would typically respond within 24 hours and answer any questions I had in detail.
The facilities at Columbia IVF are clean, well-designed and very organized. The staff including nurses and secretaries are polite and responsive to patients' needs. The physicians I saw at the clinic were excellent both in terms of clinical competence and bedside manner. The embryologists I met were professional and careful in their handling of my embryo from what I saw during my transfer.... PGS $2,500, Cyropreservation (annual) $1,200, Anesthesia $500, Igenomix PGS fee $750.
How was your experience with Paula Brady at Columbia University?
As a physician myself, I was impressed with both Dr. Brady's clinical knowledge and competence as well as her empathetic bedside manner. If there was a setback, she would break the news in a sensitive and empathetic way, but at the same time come up with solutions to address the set-back. I did not have Dr. Brady do the egg retrieval because of a conflict in my work schedule, but she did do the egg transfer. I was extremely nervous about the transfer because I ended up with only 1 genetically normal embryo after PGS screening, but I was impressed with how carefully and smoothly she preformed the transfer. The embryo ended up implanting, and I am now in the 2nd trimester of pregnancy!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
I would advise patients in general to ask their IVF doctor about their chances for success with each cycle given their individual circumstances. We did not discuss this in too much detail, and I did not think to push for more information on my chances of success because I was so focused on just starting treatment. I was 38yo when I did the egg retrieval. 12 eggs were retrieved, 7 fertilized, 3 embryos made it to day 5 and only 1 embryo was genetically normal after screening. I was surprised and disappointed that this was considered a good result for my age. I was expecting and hoping to have at least 2-3 good embryos. Every doctor wants to paint the most optimistic picture possible so I think it's important to ask about the worst outcomes too so you can prepare yourself and not be overly disappointed.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
I found Dr. Brady to be warm, empathetic and patient, and I felt very comfortable under her care. I was able to email her directly with any questions (which I feel is rare with most physicians), and she would typically respond within 24 hours and answer any questions I had in detail. She would also call me directly herself with any important news and offer to talk about anything I wanted over the phone if email wasn't sufficient.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Gonadal F (225 IU), Menopur (225 IU) and Ovidrel were used for egg retrieval. To prepare for the transfer I took estradiol 2mg BID and progesterone IM injections nightly. I continued the estradiol and progesterone injections until the 10th week of pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
The nurses explained the instructions well both verbally and through email. They were responsive to any questions I had.
Describe your experience with Columbia University.
The facilities at Columbia IVF are clean, well-designed and very organized. The staff including nurses and secretaries are polite and responsive to patients' needs. The physicians I saw at the clinic were excellent both in terms of clinical competence and bedside manner. The embryologists I met were professional and careful in their handling of my embryo from what I saw during my transfer.
Describe your experience with your monitoring appointments at Columbia University.
Monitoring appointments were scheduled for a specific time, but they were flexible at the same time. So if I needed an earlier appointment, they would easily accommodate that. I would typically get there at 7am, and my wait would be no more than 10-20min.
Describe the costs associated with your care under Paula Brady at Columbia University.
PGS $2,500, Cyropreservation (annual) $1,200, Anesthesia $500, Igenomix PGS fee $750. The rest was covered under insurance and required $50 copay for each clinic visit.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We only had one good embryo, so we did not have any other choices. But Dr. Brady said that she would still prefer eSET in my case any way.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
PCOS
Unexplained
South Asian
Income $0 - $49K
4th of 4 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Paula Brady] used ICSI and embryos were frozen as I suffered from hyper stimulation during the retrieval phase. Hence, transfer was done after one and a half month...she followed a very regular monitoring regime throughout the process...transferred single embryo as she advised it to be safe for us...She takes care of her patients at a very personal level and treats you more than a patient. She listens all of your problems carefully and try to resolve them, even the minutest of issues. She often called me personally on issues which may not be of great significance but in order to make me comfortable, she would always call me and reply my emails even on Sundays. Whenever, I used to contact her thinking of something as a huge issue, she would not only address it but made me comfortable. Throughout the procedure, she was with us as a doctor at a very personal level. She always welcome questions and makes her patients comfortable. She makes the whole procedure very comfortable, memorable and enjoyable. She ensures that she captures every moment of the journey for her patients. She is a wonderful fertility doctor and treats her patients with compassion and love and she is a real gem.
The clinic [Columbia University] is open even on holidays and weekends and they would never postpone anything scheduled for a given day. The wait time was minimum and staff was very friendly. The only small weakness I found was at times, there was a bit long waiting time for the after office hours emergency helpline...She [nurse] followed up on daily monitoring and briefed us about the ongoing process and next steps and would convey directions of the doctor. She was easily accessible...used ICSI and embryos were frozen as I suffered from hyper stimulation during the retrieval phase. Hence, transfer was done after one and a half month. Besides, she followed a very regular monitoring regime throughout the process.
How was your experience with Paula Brady at Columbia University?
I wish I could rate her on a scale having numbers way greater than 10. She is above any scale that can measure her professionalism, dedication, commitment, concern, care and love for her patients. She studies her patients in depth and personalize the treatment based on each individual as she does not consider her patients as a number but as a human, who needs special care and attention. She would never ignore even the slightest of issues you are facing while going through the treatment. Throughout the process, I emailed her quite frequently on very basic issues and she would always address them in a polite way and often, I would receive a call from her personally addressing the issue. She makes the patients very comfortable, for example, I was having pain of injections and she resolved it in a very effective way. She takes the patient along on what is best for the patient professionally and she guides the patient on each and every issue although I know that most clinics and doctors never go in such details. We saw many fertility doctors for the last eleven years and went through many fertility treatments and emotional traumas and for most of the doctors, I was just a number and in time of failure, it was quite casual for them. However, Dr. Brady addresses very minute details like daily scans and readings quite seriously and would discuss with us. She is a very knowledgeable doctor and knows her work very well and then take her patients along that plan.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
I would advise to trust Dr. Brady as she knows her work, being competent and knowledgeable and follow her each and every instruction very religiously, including timings and all other dos and dont's.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is an excellent consultant and above all, a wonderful human being. She takes care of her patients at a very personal level and treats you more than a patient. She listens all of your problems carefully and try to resolve them, even the minutest of issues. She often called me personally on issues which may not be of great significance but in order to make me comfortable, she would always call me and reply my emails even on Sundays. Whenever, I used to contact her thinking of something as a huge issue, she would not only address it but made me comfortable. Throughout the procedure, she was with us as a doctor at a very personal level. She always welcome questions and makes her patients comfortable. She makes the whole procedure very comfortable, memorable and enjoyable. She ensures that she captures every moment of the journey for her patients. She is a wonderful fertility doctor and treats her patients with compassion and love and she is a real gem.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
She used ICSI and embryos were frozen as I suffered from hyper stimulation during the retrieval phase. Hence, transfer was done after one and a half month. Besides, she followed a very regular monitoring regime throughout the process.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
She followed up on daily monitoring and briefed us about the ongoing process and next steps and would convey directions of the doctor. She was easily accessible.
Describe your experience with Columbia University.
The clinic is open even on holidays and weekends and they would never postpone anything scheduled for a given day. The wait time was minimum and staff was very friendly. The only small weakness I found was at times, there was a bit long waiting time for the after office hours emergency helpline.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
The doctor transferred single embryo as she advised it to be safe for us and we had no issue with that.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
10
NPS
8
Age 29 - 31
2 IUI
1 IVF
Diminished Ovarian Reserve
Male Factor
Ashkenazi Jewish
Income $100K - $199K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr Brady strongly believes in single embryo transfer and made that clear in our initial IVF consultation...is compassionate clear and a honest with great bedside manner. I feel great under her care however she isn’t the doctor that always sees me when visiting...always makes sure we are comfortable with next steps before pursuing a treatment plan. She is optimistic but realistic which works well for my specific needs...Retrieved 4 eggs (no surprise at all that was predicted) 3 fertilized, one made it do day 6 blast Sent for PGS testing and is genetically normal Banking before transferring
[Columbia University is] Organized efficient friendly and well run...The billing department and insurance issues were a bit confusing and I didn’t feel like I had enough support on that end...I wish I’d get to see my specific dr at visits...Nurse and care coordinator are efficient but kind...The nursing staff is extremely efficient and professional but very kind and friendly...Work up bloodwork to check AMH,FSH levels and AFC since there was concern for DOR.
How was your experience with Paula Brady at Columbia University?
Dr Brady is a confident doctor who immediately put us at ease. She is compassionate, clear and a great communicator. Her bedside manner is wonderful and always makes sure we are comfortable with next steps before pursuing a treatment plan. She is optimistic but realistic which works well for my specific needs.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Understand that you are receiving care at a clinic and not a private practice
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady is compassionate clear and a honest with great bedside manner. I feel great under her care however she isn’t the doctor that always sees me when visiting.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Work up bloodwork to check AMH,FSH levels and AFC since there was concern for DOR. Once that was determined IUI with trigger was suggested Cycle pushed off several times due to hormonal imbalances Semen analysis MF diagnosis Oral medication trigger IUI resulted in negative Semen analysis One more IUI recommended before moving on resulted in negative Recommendation IVF/ICSI Estrogen patch luteal priming 250 gonal F 225 menopur Trigger Retrieved 4 eggs (no surprise at all that was predicted) 3 fertilized, one made it do day 6 blast Sent for PGS testing and is genetically normal Banking before transferring
Describe your experience with your nurse at Columbia University. (Assigned nurse: Initially Karen but now Katrina )
Nurse and care coordinator are efficient but kind The nursing staff is extremely efficient and professional but very kind and friendly.
Describe your experience with Columbia University.
Organized efficient friendly and well run The billing department and insurance issues were a bit confusing and I didn’t feel like I had enough support on that end I wish I’d get to see my specific dr at visits
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered monitoring appointments and blood work as well as IUI All IVF expenses were Out of pocket Retrieval medications genetic testing total of 20K
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady strongly believes in single embryo transfer and made that clear in our initial IVF consultation
10
Doctor
Paula Brady
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2020, Successful
NPS
10
NPS
10
Age 44
Donor Eggs
European
Income $500K+
3rd of 3 Docs
1 IUI With Other Docs
3 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After discussion [with Dr. Brady] we decided it was best to pursue a fresh donor. So we used their internal donor service at Columbia, which is awesome and they found me a donor. She used progesterone nightly and estrogen in preparation and we had a positive result from the first transfer...She explained all the facts and was understanding of your difficulties. She knew we had been on a long road of failures, so she was sensitive to that but always decisive and positive. Very calm and professional
The location [of Columbia University] is great and near the park. Nice for walks after or before important scans or appointments. The decor is nice and well fitted out, the exam rooms are clean and modern. The staff actually care and remember you from previous visits. There is a warm and welcoming feeling to the place...[Nurses are] Prompt with information. Everything you would hope for in a nurse. Everyone there was caring and thoughtful. The ladies that take your blood too, such nice women.
How was your experience with Paula Brady at Columbia University?
Compared to my difficult experience at CCRM with another Dr who was more interested in his own ego than me as a patient. Pauls was a breathe of fresh air. From the moment we met her on zoom (due to the pandemic) we knew we wanted to work with her. I completely trusted her calm and professional personality. She wanted to do tests on us first before stating any fertility treatments, which I liked and she found some problems with my partners sperm. Nobody else had run these kind of tests before. She always responded to emails quickly. She just seems like she genuinely cares and she wants to find out why it's not working. To unpick the puzzle. Rather than just push me into a round of IVF. I never felt like I was being used for my money there.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Be ready to get pregnant!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
She explained all the facts and was understanding of your difficulties. She knew we had been on a long road of failures, so she was sensitive to that but always decisive and positive. Very calm and professional
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
After discussion we decided it was best to pursue a fresh donor. So we used their internal donor service at Columbia, which is awesome and they found me a donor. She used progesterone nightly and estrogen in preparation and we had a positive result from the first transfer.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler)
Prompt with information. Everything you would hope for in a nurse. Everyone there was caring and thoughtful. The ladies that take your blood too, such nice women.
Describe your experience with Columbia University.
The location is great and near the park. Nice for walks after or before important scans or appointments. The decor is nice and well fitted out, the exam rooms are clean and modern. The staff actually care and remember you from previous visits. There is a warm and welcoming feeling to the place.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I agree with eSET
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Unknown Success
NPS
4
NPS
7
Age 40
Income $100K - $199K
2nd of 3 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
We only met [Dr. Paula Brady] once during the initial consultation. It was immediately clear that she placed me in a specific category based on very preliminary information. Maybe I caught her on a bad day but she did not have much bedside manner and was not very positive. There's reality and then there's just negativity...she responded to very few emails. It is very difficult to accurately rate someone with whom I had minimal contact. All follow-ups were handled by her team who were exceptional and the reason I stayed with Columbia Fertility.
Katrina [nurse at Columbia University] is outstanding. She follow-ups on every question and on any concerns. you might have. Dr. Brady's entire team is quite exception and definitely are a BIG part of her success. They make the experience with this fertility center well worth it...They are punctual and efficient. Some are friendlier than others but all are professionals. The weaknesses for me include the front desk: If a patient completes the electronic check-in why do they still have to provide their information again in this open setting. One representative is always friendly but the other not so much. She often seems annoyed. The other weakness is often feeling like just a number. I understand that they have a lot of patients but the experience is very individual. Having your dream realized should not be greeted with a certain layer of coldness and commonality when it is anything but that.
How was your experience with Paula Brady at Columbia University?
Again, I only saw her once and she responded to very few emails. It is very difficult to accurately rate someone with whom I had minimal contact. All follow-ups were handled by her team who were exceptional and the reason I stayed with Columbia Fertility.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
If you want to have more direct interaction with her, you should voice this early on. This way if she cannot oblige, you know from the onset and can make an informed decision.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
We only met once during the initial consultation. It was immediately clear that she placed me in a specific category based on very preliminary information. Maybe I caught her on a bad day but she did not have much bedside manner and was not very positive. There's reality and then there's just negativity.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Destiny)
Katrina is outstanding. She follow-ups on every question and on any concerns. you might have. Dr. Brady's entire team is quite exception and definitely are a BIG part of her success. They make the experience with this fertility center well worth it.
Describe your experience with Columbia University.
The strengths include their coordination. I never experienced a long wait with any appointment. They are punctual and efficient. Some are friendlier than others but all are professionals. The weaknesses for me include the front desk: If a patient completes the electronic check-in why do they still have to provide their information again in this open setting. One representative is always friendly but the other not so much. She often seems annoyed. The other weakness is often feeling like just a number. I understand that they have a lot of patients but the experience is very individual. Having your dream realized should not be greeted with a certain layer of coldness and commonality when it is anything but that.
Describe the costs associated with your care under Paula Brady at Columbia University.
Only for co-pays and for blood work that was sent to the wrong lab.
4
Doctor
Paula Brady
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 34 - 35
2 IUI
2 IVF
Diminished Ovarian Reserve
European
Ashkenazi Jewish
Income $100K - $199K
Teacher
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Brady has been adamant about transferring one embryo at a time for the health and safety of both me and my future child. At this point, I only have 2 frozen embryos left and one didn't make it to the blastocyst stage until day 7 which apparently means it's of lesser quality. Dr. Brady previously mentioned transferring those last 2 together...has taken the time to really get to know me. She remembers everything that is going on with me, including in my life outside of fertility treatments, and checks in with me personally. I email her often with questions and she is always prompt to reply. When I had my first miscarriage, she seemed almost as upset as I was and offered a much needed hug. She is just personable and authentically human.
Monitoring [at Columbia University] occurs from 7am until 9:30am, 7 days a week...carries all the state-of-the-art equipment and it is a beautiful office. I don't think I would ever leave this clinic. All the doctors are super knowledgeable and professional and the rest of the staff is so friendly and warm. They all know me by name at this point and they seem genuinely interested in talking with me. The office is also very efficient. I never wait very long at all for morning monitoring or procedures. Everything about this place is great and I can't imagine going anywhere else.
How was your experience with Paula Brady at Columbia University?
I absolutely adore Dr. Brady. She is so thorough and thoughtful, always considering what more we can do to achieve a healthy pregnancy. She treats me as an intellectual equal and answers all my questions without ever rushing me or making me feel like my questions are silly. She was new to the clinic after my first round of IUI and I am so grateful to have switched to her care. I feel like she is fully invested in my case and always up to date on the latest research. Of all the doctors I have seen at the clinic, she is the most warm and personable. I seriously can't say enough about her. She is absolutely the best.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask all the fertility questions you have ever had! She will answer all of them!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady has taken the time to really get to know me. She remembers everything that is going on with me, including in my life outside of fertility treatments, and checks in with me personally. I email her often with questions and she is always prompt to reply. When I had my first miscarriage, she seemed almost as upset as I was and offered a much needed hug. She is just personable and authentically human.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
With my first round of IUI, the Clomid caused ovarian cysts that took a while to go away. After that she switched me to Letrozole and I had no problem with it. When I began IVF, she monitored my follicles closely and raised the dose of Gonal-f and Menopur as she felt necessary. Considering my low reserve, I had a good egg yield during that cycle so she kept my doses the same during the next one. After my first round of IVF, I waited to do a frozen transfer and it didn't take so after the second round, we did a fresh transfer. All along Dr. Brady has been recommending that we do genetic testing of the embryos but we declined because of cost. In my first pregnancy, we had heard a heartbeat at 7 weeks and everything was proceeding normally. Then, when I went in for my last appointment with the clinic, Dr. Brady discovered at that time that the baby's heart had stopped beating. In disbelief, I asked the next day if she could check again and she invited me in and even had another doctor take a look. She recommended a D&C and testing of the contents of conception. The results of the testing showed that the baby had trisomy 9. I was grateful to know this as it helped bring closure to the loss. After that, Dr. Brady proceeded with additional testing (including additional blood panels and an endometrial biopsy) to make sure we cover all our bases before doing another transfer. I just lost my second pregnancy very suddenly at 6 weeks and when I informed Dr. Brady, she asked me to bring in the tissue I had passed so she could send it off for testing. She wants to schedule a meeting with my husband and I next week to discuss additional genetic testing and how we can try to prevent additional miscarriages.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen)
Karen was my nurse until she left just recently. She always provided very clear instructions and seemed very caring. Her replacement seems a little less warm and less clear about instructions but I will see how she does moving forward.
Describe your experience with Columbia University.
When I was a new patient, the clinic was just moving to a newly renovated penthouse office in the same building. The new clinic carries all the state-of-the-art equipment and it is a beautiful office. I don't think I would ever leave this clinic. All the doctors are super knowledgeable and professional and the rest of the staff is so friendly and warm. They all know me by name at this point and they seem genuinely interested in talking with me. The office is also very efficient. I never wait very long at all for morning monitoring or procedures. Everything about this place is great and I can't imagine going anywhere else.
Describe your experience with your monitoring appointments at Columbia University.
Monitoring is super easy and fast. Monitoring occurs from 7am until 9:30am, 7 days a week. I am particularly grateful for the early hours because it takes at least 45 minutes to get from the clinic to my school (I am a teacher) and I can still make it to work on time if I go in at 7am. Since everyone at the clinic is always so pleasant and friendly, it's not a bad way to start the day. They really make it painless to have to get up a little earlier to go to a monitoring appointment before work.
Describe the costs associated with your care under Paula Brady at Columbia University.
Each procedure has been different so it's difficult to say what each cost has been. Also, my insurance covers some parts of treatment. So far, we have spent around $5,000 total.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady has been adamant about transferring one embryo at a time for the health and safety of both me and my future child. At this point, I only have 2 frozen embryos left and one didn't make it to the blastocyst stage until day 7 which apparently means it's of lesser quality. Dr. Brady previously mentioned transferring those last 2 together so I am going to follow up with her about that the next time I see her.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
2 IUI
1 IVF
European
Income $50K - $99K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Brady was always attentive and gave full responses to all my questions. She would always respond to all my emails even on after hours. She was always personal and super sweet.... Dr Brady was incredibly knowledgeable, professional, supportive, compassionate, never judging and always sweet. She was always in touch and her entire team was on top of everything. We were always updated the same day after our appointment. I didn't have to follow up or explain anything to anyone. It felt like everything was done for us.
We had an amazing experience. First of all the whole place had a positive and light energy. The entire stuff was always smiling. We never had to wait to long or be confused on what's next. After such outstanding level of care and professionalism I decide to switch all my doctors to Columbia doctors!...The entire stuff was always helpful. Everyone was on point I didn’t have to remind or explain anything to anyone.
How was your experience with Paula Brady at Columbia University?
We didn’t know what to expect when we first decided to go to the fertility center. But honestly it all went so smooth and hustle free. I had no confusion I knew what to do next every step of the way. This was probably the most non-overwhelming doctor experience I ever had. After several months we had a successful IVF in the first try :) Every doctor we worked with was incredible but our favorite by far was Dr Brady. We are definitely coming back for baby #2 :) Dr Brady was incredibly knowledgeable, professional, supportive, compassionate, never judging and always sweet. She was always in touch and her entire team was on top of everything. We were always updated the same day after our appointment. I didn't have to follow up or explain anything to anyone. It felt like everything was done for us.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr Paula is fantastic but regardless of the doctor it is still lengthy and emotionally draining procedure. Just be patient it won't happen over night.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady was always attentive and gave full responses to all my questions. She would always respond to all my emails even on after hours. She was always personal and super sweet.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Everybody is different and after several IUIs and continuously monitoring my ovulation we learnt some things about my body which helped us to address when we arrived to the final step IVF.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen)
The entire stuff was always helpful. Everyone was on point I didn’t have to remind or explain anything to anyone. It felt like everything was done for me. No stress no confusion. All my emails and questions were answered in a timely manner.
Describe your experience with Columbia University.
We had an amazing experience. First of all the whole place had a positive and light energy. The entire stuff was always smiling. We never had to wait to long or be confused on what's next. After such outstanding level of care and professionalism I decide to switch all my doctors to Columbia doctors!
Describe the costs associated with your care under Paula Brady at Columbia University.
Our insurance covered 95% of everything. We only had to pay some small fees here and there.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I agree with the hospital's policy, multiple embryo transfer may cause complications. One healthy baby at a time.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
2 Egg Freezing
PCOS
Middle Eastern
Marketer or PR
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After our first cycle, we were a bit disappointed for getting only 2 healthy embryos...I was in my mid 30s and started with 27 eggs...the temptation to just get on with it and try to do a transfer was there. Dr. Brady pushes us to 1) so another cycle to get more embryos. 2) put me on birth control to better sync up my eggs. We got a much better result the second time- 5 healthy frozen embryos. Now we are pregnant but also will likely not have to go through the shots again to complete our family!
The nursing staff [at Columbia University] was good but could definitely improve only by paying closer attention to detail sometimes and being a bit more proactive. For example, as we waited for PGS testing results, it was around the holidays and things took longer than usual. I would have loved to get an update more proactively to manage my expectations about how long it would take...This place was a well oiled machine! Everything was pretty organized and you never really waited that long. After a certain time, you can’t get through to them through the main line. Having your nurses email and direct line is really important. The location was super practical for me with the frequent visits too.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was the kind of doctor that worked so hard for the positive outcome that she would change her own schedule around to make sure she was there for each milestone. She would reply to emails so quickly it blew my mind away! She was an absolute joy to work with and I would definitely go see her again for my second child.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Go see her NOW!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was so warm. She remembered details about me from visit to visit, always had a smile on and took the time to answer my questions.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
After our first cycle, we were a bit disappointed for getting only 2 healthy embryos. I didn’t understand why as I was in my mid 30s and started with 27 eggs (a really good number I thought). Also, the temptation to just get on with it and try to do a transfer was there. Dr. Brady pushes us to 1) so another cycle to get more embryos. 2) put me on birth control to better sync up my eggs. We got a much better result the second time- 5 healthy frozen embryos. Now we are pregnant but also will likely not have to go through the shots again to complete our family!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen )
The nursing staff was good but could definitely improve only by paying closer attention to detail sometimes and being a bit more proactive. For example, as we waited for PGS testing results, it was around the holidays and things took longer than usual. I would have loved to get an update more proactively to manage my expectations about how long it would take.
Describe your experience with Columbia University.
This place was a well oiled machine! Everything was pretty organized and you never really waited that long. After a certain time, you can’t get through to them through the main line. Having your nurses email and direct line is really important. The location was super practical for me with the frequent visits too.
Describe the costs associated with your care under Paula Brady at Columbia University.
My care was covered by insurance. I paid very little OOP.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022 - 2023, Successful
NPS
10
NPS
10
Age 40 - 41
6 IUI
1 IVF
Latinx
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was kind, attentive and respectful. I absolutely trusted her...She's knowledgable and passionate about her profession. I'll be eternally grateful for her help and care... I never felt rushed during my visits...will not disappoint... Trust and keep faith alive. She will be there to guide and help you throughout your journey. I'm glad I found her and glad she was my doctor by choice...
The [Columbia University] clinic is operates efficiently and effectively. It's always maintained cleaned and noise free. The clinic requires everyone to wear a mask at all times. I don't have anything bad to say. Strengths: respectful, caring, compassionate, motivating, understanding, friendly, kind, honest...I love the team! They answered all my questions and concerns. They got back to me within a few minutes/hours. Honestly, I have nothing bad to say. I was always greeted with a smile and I felt welcomed. The nurses and receptionists were cordial during my visits.
How was your experience with Paula Brady at Columbia University?
I did extensive research on a fertility doctors. I'm glad I found the best one. Dr. Brady and her team were professional, compassionate and welcoming. My questions were always answered. Dr. Brady was kind, attentive and respectful. I absolutely trusted her and the team. She's knowledgable and passionate about her profession. I'll be eternally grateful for her help and care.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Paula Brady will not disappoint... Trust and keep faith alive. She will be there to guide and help you throughout your journey. I'm glad I found her and glad she was my doctor by choice.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Paula Brady and her team were patient and always available to answer any of my questions. I never felt rushed during my visits with Dr. Brady.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela pugliese )
I love the team! They answered all my questions and concerns. They got back to me within a few minutes/hours. Honestly, I have nothing bad to say. I was always greeted with a smile and I felt welcomed. The nurses and receptionists were cordial during my visits.
Describe your experience with Columbia University.
The clinic is operates efficiently and effectively. It's always maintained cleaned and noise free. The clinic requires everyone to wear a mask at all times. I don't have anything bad to say. Strengths: respectful, caring, compassionate, motivating, understanding, friendly, kind, honest
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance didn't not cover ICSI which costed $2,665.00 (out of pocket). Everything else was through the insurance (responsible for copayments).
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Endometriosis
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
the patience, compassion, and extremely high-quality care I received from Dr. Brady made it all bearable. The intense nature of infertility treatments is relentless at times (and the hormones don't help!), but Dr. Brady was always quick to respond to my panicked emails and thoughtfully considered protocol changes when needed. She is also incredibly data-driven, which I really appreciated- I always felt like I was getting personalized care that was tailored to my specific needs.
I started with 3 or 4 clomid cycles which all failed, then moved on to 2 egg retrievals [at Columbia University]. The first retrieval failed (no embryos were frozen) and the second resulted in three 3-day frozen embryos. My first transfer failed but second was successful!...The staff was great- very professional, kind, and caring...I was very happy with CU Fertility. Infertility treatments are really tough and no clinic can change that, but I always felt like I was treated with respect, kindness and compassion. They also get you in and out very quickly 9 times out of 10.
How was your experience with Paula Brady at Columbia University?
Infertility is devastating, and the treatments are no joke- it's an incredibly difficult experience. That being said, the patience, compassion, and extremely high-quality care I received from Dr. Brady made it all bearable. The intense nature of infertility treatments is relentless at times (and the hormones don't help!), but Dr. Brady was always quick to respond to my panicked emails and thoughtfully considered protocol changes when needed. She is also incredibly data-driven, which I really appreciated- I always felt like I was getting personalized care that was tailored to my specific needs.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Have trust and be patient- it's almost impossible when you're in the thick of it, but the woman knows her s&*t!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady is a fantastic listener- incredibly patient and empathetic.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I started with 3 or 4 clomid cycles which all failed, then moved on to 2 egg retrievals. The first retrieval failed (no embryos were frozen) and the second resulted in three 3-day frozen embryos. My first transfer failed but second was successful!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Destiny)
The staff was great- very professional, kind, and caring.
Describe your experience with Columbia University.
I was very happy with CU Fertility. Infertility treatments are really tough and no clinic can change that, but I always felt like I was treated with respect, kindness and compassion. They also get you in and out very quickly 9 times out of 10.
Describe the costs associated with your care under Paula Brady at Columbia University.
Most of my costs were covered by insurance.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
She left the decision of transferring one vs two embryos up to me.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
3 Embryo Freezing (cancer)
Cancer
Ashkenazi Jewish
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
From day one Dr Brady felt genuine and approachable. She clarified all aspects of the procedure despite countess inquiries and repetitive questions. It felt like she was truly trying to help any way she could (professionally speaking )... is compassionate and realistic. She didn’t sugarcoat things and was straight forward. She takes time to explain difficult concepts and transparent in her approach as well as expectations. You definitely walk away informed and with agenda for next time
The staff [at Columbia University] were amazing and quick to reply to emails. We loved our team(Varda, Sherry, Destiny, Madison), they made the whole process so much easier...The clinic is clean and calming. The appointments are on time and morning monitoring were done quickly and early which could accommodate different work schedules. Professional staff and equally professional response. Ability to do onsite specimen delivery and bloodwork . Weak financial billing process - incorrect charges had to be disputed multiple times but this Columbia billing issue as a opposed to the clinic itself
How was your experience with Paula Brady at Columbia University?
Dr Brady is compassionate and realistic. She didn’t sugarcoat things and was straight forward. She takes time to explain difficult concepts and transparent in her approach as well as expectations. You definitely walk away informed and with agenda for next time
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
From day one Dr Brady felt genuine and approachable. She clarified all aspects of the procedure despite countess inquiries and repetitive questions. It felt like she was truly trying to help any way she could (professionally speaking )
Describe your experience with your nurse at Columbia University. (Assigned nurse: Nurses: Varda & Madison. Coordinator: Destiny. Medication Cordinator. Sherry )
The staff were amazing and quick to reply to emails. We loved our team(Varda, Sherry, Destiny, Madison), they made the whole process so much easier.
Describe your experience with Columbia University.
The clinic is clean and calming. The appointments are on time and morning monitoring were done quickly and early which could accommodate different work schedules. Professional staff and equally professional response. Ability to do onsite specimen delivery and bloodwork . Weak financial billing process - incorrect charges had to be disputed multiple times but this Columbia billing issue as a opposed to the clinic itself
Describe the costs associated with your care under Paula Brady at Columbia University.
Luckily our cost were minimal since I went on my husband’s insurance as a secondary. Medications were covered by organizations (livestrong & heartbeat) due to my oncology diagnosis. Sherry helped facilitate that.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
6
NPS
9
Age 38
3 IUI
Unexplained
Latinx
Income $50K - $99K
Operations
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Unsuccessful
The first visit with Dr. Brady was very informative and she performed my first IUI. After that all procedures were done by technicians and IUI's done by different Dr's. I was only able to speak with my nurse moving forward and found it hard to communicate with my Dr.... I didn't like that there was no follow up from her after each on of my IUI's. No firther review as I only sat with her once, and she only did one out of three IUI's.
The front desk staff, medical assistants and ultra sound techs [at Columbia U] were super friendly and upbeat. The clinic itself ran on time. Appointments were taken as they were set. I didn't like that my Dr. didn't preform my iui's and it felt like I was just another number by iui #3. By IUI #3 a Dr was no longer doing my follow up ultrasounds and I was assigned to a tech. The great thing about the technicians was that they were more informative than the Dr's.
How was your experience with Paula Brady at Columbia University?
She was super informative during the consultation. She had a great bedside manner. I didn't like that there was no follow up from her after each on of my IUI's. No firther review as I only sat with her once, and she only did one out of three IUI's.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
She is super informative, but you will not see her during visits.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
The first visit with Dr. Brady was very informative and she performed my first IUI. After that all procedures were done by technicians and IUI's done by different Dr's. I was only able to speak with my nurse moving forward and found it hard to communicate with my Dr.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
First round of IUI I was given clomid and ovedril. Second and third IUI's was given letrozole and ovedril, as the clomid had thinned my uterus.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen)
She was super professional but no bedside manner what so ever.
Describe your experience with Columbia University.
The front desk staff, medical assistants and ultra sound techs were super friendly and upbeat. The clinic itself ran on time. Appointments were taken as they were set. I didn't like that my Dr. didn't preform my iui's and it felt like I was just another number by iui #3. By IUI #3 a Dr was no longer doing my follow up ultrasounds and I was assigned to a tech. The great thing about the technicians was that they were more informative than the Dr's.
Describe the costs associated with your care under Paula Brady at Columbia University.
Each IUI ran about $700
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
N/A
6
Doctor
Paula Brady
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 33
1 IVF
Latinx
Income $100K - $199K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Egg extraction with PGS testing on the final embryos prior to freezing. We also went with a natural cycle for the transfer as she [Dr. Paula Brady] wanted to help lessen the strain on my thyroid.... She walked us through the process and made us feel comfortable asking questions...She provided my husband and I with all the details needed regarding the IVF process and also coordinated with my thyroid doctor to provide the best treatment plan.
The nursing staff [at Columbia University] is excellent! Between my nurse Karen and the entire nursing staff, I was always emailed promptly with my results/next steps and had all my questions answered...Early morning monitoring appointments worked well in this office. It was never a long wait to be seen by the doctor or the lab...I had a great experience with this clinic and I also chose to see them given I'm a patient of Columbia University. The staff at the clinic is friendly, responsive, prompt and you are always seeing right on time (helps when scheduling around your appointments).
How was your experience with Paula Brady at Columbia University?
From day one, Dr Brady made me feel comfortable and took the time to answer all my questions. She provided my husband and I with all the details needed regarding the IVF process and also coordinated with my thyroid doctor to provide the best treatment plan.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr Brady never made me feel that my questions are too much so please ask away so you are well informed of the process and what you can expect.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
We immediately made us feel at ease in her care from Day 1. She walked us through the process and made us feel comfortable asking questions.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Egg extraction with PGS testing on the final embryos prior to freezing. We also went with a natural cycle for the transfer as she wanted to help lessen the strain on my thyroid.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen)
The nursing staff is excellent! Between my nurse Karen and the entire nursing staff, I was always emailed promptly with my results/next steps and had all my questions answered.
Describe your experience with Columbia University.
I had a great experience with this clinic and I also chose to see them given I'm a patient of Columbia University. The staff at the clinic is friendly, responsive, prompt and you are always seeing right on time (helps when scheduling around your appointments).
Describe your experience with your monitoring appointments at Columbia University.
Early morning monitoring appointments worked well in this office. It was never a long wait to be seen by the doctor or the lab.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We planned to transfer one egg based on my age (coincidentally I only had one normal egg to use).
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 33 - 34
2 Fertility Medications
PCOS
Ashkenazi Jewish
Income $200K - $499K
Architect
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Brady has been patient with my questions and has made herself available to myself and my partner whenever we have questions or concerns.... She diagnosed me with PCOS and the analyzed my husband to ensure there were no male factors. There weren’t so we are proceeding with treating my PCOS. She started me on a low dose of letrezole to get me to ovulate and the first cycle went as planned but did not result in a pregnancy. We are now trying again.
The nursing staff [Columbia University] is excellent. My nurse, Karen, always calls promptly with my results and answers any questions I have.... The clinic has been great so far. I have no other fertility clinic experiences to compare t to, but it far exceeds my experiences with other doctors offices. They are friendly, responsive, and prompt.... I have my copay at each visit and the rest gets billed to insurance. So far, I have not seen a bill except from the labs.
How was your experience with Paula Brady at Columbia University?
She is very knowledgeable and compassionate. She hears my concerns and makes me feel comfortable by explaining the plan and why she has chosen that specific plan for my partner and me. Though we haven’t see. Her for many cycles, she has proven that she is invested in our future pregnancy.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
I would advise to trust her but at the same time, not be afraid to ask questions. She can be short because she is confident and knows what she’s doing, but you may require further explanation and details. She has never made me feel that my questions are too much.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady has been patient with my questions and has made herself available to myself and my partner whenever we have questions or concerns.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
She diagnosed me with PCOS and the analyzed my husband to ensure there were no male factors. There weren’t so we are proceeding with treating my PCOS. She started me on a low dose of letrezole to get me to ovulate and the first cycle went as planned but did not result in a pregnancy. We are now trying again.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Karen )
The nursing staff is excellent. My nurse, Karen, always calls promptly with my results and answers any questions I have.
Describe your experience with Columbia University.
The clinic has been great so far. I have no other fertility clinic experiences to compare t to, but it far exceeds my experiences with other doctors offices. They are friendly, responsive, and prompt.
Describe the costs associated with your care under Paula Brady at Columbia University.
I have my copay at each visit and the rest gets billed to insurance. So far, I have not seen a bill except from the labs.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
This is not applicable to me
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2019, Unknown Success
NPS
10
NPS
N/A
Age 26
PCOS
Ashkenazi Jewish
Income $50K - $99K
2nd of 2 Docs
12 Fertility Medications With Other Docs
Strongly Recommends
Success w/ Doc Too early to know
She is very smart. She has a calming manner that right away relaxes you. She can be straightforward and tell you what you need to hear. She mentioned losing weight would be helpful. Dr. Brady goes through every detail with you. When you leave a visit you feel like all your questions were answered. She didnt give us false hope but she was encouraging. She has a lot of patience.... She recommended we try letrozole over clomid because I have pcos.
[Columbia University] is clean and pretty. The front staff are kind. The medical assistants can be a bit rough and cold sometimes. The other doctors that did monitoring for me were really nice and friendly. It is close the train at Columbia Circle so really easy to get their by public transportation.... My care coordinator was super incredible. When I called and burst out crying she took the time to talk to me and calm me down. She called me two days later just to check up and see how I'm doing even though my nurse already called me.
How was your experience with Paula Brady at Columbia University?
She is very smart. She has a calming manner that right away relaxes you. She can be straightforward and tell you what you need to hear. She mentioned losing weight would be helpful. Dr. Brady goes through every detail with you. When you leave a visit you feel like all your questions were answered. She didnt give us false hope but she was encouraging. She has a lot of patience. I had a million questions and she never made me feel like I was taking too much of her time.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
She isn't the most warm but she does care.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
She was always empathetic. She isn't super warm but you can tell she cares about you.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
She first sent us to do s lot of testing to rule out any other diagnoses. She recommended we try letrozole over clomid because I have pcos.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Destiny)
My care coordinator was super incredible. When I called and burst out crying she took the time to talk to me and calm me down. She called me two days later just to check up and see how I'm doing even though my nurse already called me.
Describe your experience with Columbia University.
The client is clean and pretty. The front staff are kind. The medical assistants can be a bit rough and cold sometimes. The other doctors that did monitoring for me were really nice and friendly. It is close the train at Columbia Circle so really easy to get their by public transportation.
What specific things went wrong at Columbia University?
  • Lost results
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Nursing Staff
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
2 IVF
Endometriosis
Tubal Blockage
South Asian
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brady] was always available through email and addressed all our concerns . Best part being she was more positive than Us through the whole process which is a an essential thing to have in your provider...She was particular there was no problem with my ovulation, even though I insisted trying clomid she was very patient and did not put me down . In the end all I needed for success-full transfer was what she recommended on our fist day of consultation...
They [nurses at Columbia University] are just exceptional ! Even over the weekends they would get back to me if there was a glitch . The Nursing staff is very friendly and supportive. Loved how professional and caring the sonographers were...Pleasant environment and a very well co ordinated clinic . They value your time . Never had any delays and they always are very accommodating...
How was your experience with Paula Brady at Columbia University?
She was always available through email and addressed all our concerns . Best part being she was more positive than Us through the whole process which is a an essential thing to have in your provider .
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Stay positive , she will make it happen !
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
All my concerns were addressed promptly .
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
She was particular there was no problem with my ovulation, even though I insisted trying clomid she was very patient and did not put me down . In the end all I needed for success-full transfer was what she recommended on our fist day of consultation .
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela P)
They are just exceptional ! Even over the weekends they would get back to me if there was a glitch . The Nursing staff is very friendly and supportive. Loved how professional and caring the sonographers were .
Describe your experience with Columbia University.
Pleasant environment and a very well co ordinated clinic . They value your time . Never had any delays and they always are very accommodating. This is the place for anyone struggling . Highly recommend it .
Describe the costs associated with your care under Paula Brady at Columbia University.
Most of it was paid by my insurance, except one procedure that we had to pay for .
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I believe what she recommended was for my best and she was right !
What specific things went wrong at Columbia University?
  • Lost or damaged samples
Describe the specific things that went wrong at Columbia University.
First egg retrieval was complicated by loss of some embryos.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5