Rated 9.8
Strongly recommend: 98%Neutral: 0%Don't recommend: 2%9.8
98% strongly recommend
98 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.9
9.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.9
5.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.2
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Columbia
Residency
Harvard Medical School/Brigham and Women’s Hospital/Massachusetts General Hospital
Fellowship
Harvard Medical School/Brigham and Women’s Hospital

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Paula Brady works in 1 office at

Columbia University
Rated 9.2
Strongly recommend: 84%Neutral: 10%Don't recommend: 6%9.2

Explore Clinic
New York
5 Columbus Circle
New York, NY 10019

98 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 40
Cancer
Latinx
Investment Banker
2nd of 2 Docs
IVF With Other Docs
1 Egg Freezing With Other Docs (cancer)
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was really reachable throughout the entire treatment. She makes herself available even if she is not in the office and will answer any of my emails. She will always offer a call to follow up if needed. We felt really supported during the process and feel we could trust her along the way. Dr. Brady was very open in communicating expectations and next steps...She provided guidance throughout the process but always keeping in mind that we had a choice...
The team at Columbia was always nice and helpful. They were very caring when you were at the office and when reaching out to provide progress. They were efficient and very concious of making sure appointments were taken care of timely...the clinic will not share results with the patient unless there is a prefilled form on file which is unusual for medical records these days and can be improved to have direct access in the app not only for the patient, but also for the other doctors in the patient care team...
How was your experience with Paula Brady at Columbia University?
Dr. Brady was really reachable throughout the entire treatment. She makes herself available even if she is not in the office and will answer any of my emails. She will always offer a call to follow up if needed. We felt really supported during the process and feel we could trust her along the way. Dr. Brady was very open in communicating expectations and next steps. She exhibits great knowledge of her area of expertise to the point that we still ask her questions for guidance during active pregnancy. We really loved her and believe we couldn't ask for a better doctor. If we decide to have a second child she will be for sure our first option. We feel like she went above and beyond for us and walk us every step of the process to a successfull outcome.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
To make sure to ask all the questions they have as Dr. Brady will always have an answer and will help to manage expectations
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady went above and beyond to keep us updated on the process and making herself available to answer any questions we may have. She exhibits high level of knowledge of her area of expertise and was always very open to communicate progress on our treatment and expectations. She provided guidance throughout the process but always keeping in mind that we had a choice. Overall, an incredible experience to have Dr. Brady as part of our care team.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Dr. Brady guide us through genetic studies that are important before the fertilization of the eggs. She then discussed results with us and did the fertilization of the eggs. After the eggs were grown into embryos she came back with results and details for next steps on quality review before the transfer. She allowed me to decide between hormone treatment and natural treatment for the embryo transfer, and I picked natural. She reviewed results every single visit and had her care team keep me updated on progress. She finally scheduled the embryo transfer, and personally came to take care of the procedure despite being her day off. We were beyond graceful for her taking time during her time-off to take care of us and she was very descriptive during the actual embryo transfer. Intructions were provided on next steps and then she monitor my pregnancy until week 9, keeping me updated on progress, expcectations and next steps in every visit.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela Pugliese)
The team at Columbia was always nice and helpful. They were very caring when you were at the office and when reaching out to provide progress. They were efficient and very concious of making sure appointments were taken care of timely.
Describe your experience with Columbia University.
Great technology, very knowleagable and caring doctors and team, good facilities, great follow up and providing clarity on next steps, on time with appointments and easy to schedule. Reporting of results should be available via app online as any other doctors does these days, especially for others in different care teams of the patient to have access.
What specific things went wrong at Columbia University?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Columbia University.
Sharing results with other doctors take at least 10 business days, and the clinic will not share results with the patient unless there is a prefilled form on file which is unusual for medical records these days and can be improved to have direct access in the app not only for the patient, but also for the other doctors in the patient care team. It will make the entire communiation across different care teams more efficient.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 32
Uterine Fibroids
Latinx
Black or African-American
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My experience with Dr.Brady, was comforting, respectful, answered all my questions, responded in a timely manner and was pleasant. I saw her about 3-4 times during my treatment. She's very kind and understanding...Dr.Brady was caring answer all my questions in person and directly through email too. I felt like her patient not just someone on a clipboard....
My primary nurse [at Columbia University] was excellent. She answered all my questions and she also showed me how to administer the medications. The nurses that did the ultrasound were great too. I just didn't like how some of them rushed out once they were done...The clinics strengths: front desk was clear, welcoming, kind. The nurses that took blood, they were kind friendly careful...I do not like their self scheduling portal...
How was your experience with Paula Brady at Columbia University?
My experience with Dr.Brady, was comforting, respectful, answered all my questions, responded in a timely manner and was pleasant. I saw her about 3-4 times during my treatment. She's very kind and understanding
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
One piece if advice I would give to a patient of Dr. Brady is to ask all the questions you've got even if you think it's stupid. Dr. Brady doesn't make you feel stupid.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr.Brady was caring answer all my questions in person and directly through email too. I felt like her patient not just someone on a clipboard.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I was prescribed Gonal F, Letrolzole, Cetretide, ovidrel, and menopur. Letrolzole was 2 pills every evening, gonal f 300 and menopur were self injections. Menopur burned a little but went away soon after injection. Everything else was fairly easy and simple. They provide videos with tutorials
Describe your experience with your nurse at Columbia University. (Assigned nurse: Dr.Varda)
My primary nurse was excellent. She answered all my questions and she also showed me how to administer the medications. The nurses that did the ultrasound were great too. I just didn't like how some of them rushed out once they were done.
Describe your experience with Columbia University.
The clinic was great and friendly also very fast. You don't wait long to be called for bloodwork! The clinics strengths: front desk was clear, welcoming, kind. The nurses that took blood, they were kind friendly careful. The nurses that did the ultrasounds were great and careful regarding using instruments. They just rushed out of the room most times. I do not like their self scheduling portal at all. It asks to select a time and date but it doesn't let me select a time. Nor does it let me select weekends when I was told directly from the team to make my appointment for the weekend.
Describe the costs associated with your care under Paula Brady at Columbia University.
I was able to apply to grants and programs that help cancer patients with IVF. So it was fully covered !
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Columbia University.
There was some confusion with my insurance approving medication
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020 - 2022, Successful
NPS
10
NPS
10
Age 41 - 43
Income $100K - $199K
Doctor
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brady] takes her time to explain the process and the procedures to you. She will give you your options and involves you in decision making...She will listen to you and gives you pros and cons of multiple transfers and ultimately let you make the decision. She never pushes you to do things that you are not comfortable with. She never orders extra tests for the sake of charging your insurance...
The staff [at Columbia University] were excellent, I went to Columbia in search of a great Dr and didn't really care how the staff would do but was pleasantly surprised...This clinic is not a factory and is also not a boutique...It's not very crowded and so they have time to take care of you...you don't get to see your own Dr all the time and that is very common in all fertility clinics...
How was your experience with Paula Brady at Columbia University?
Dr Brady is not only very knowledgeable but also very kind, patient and caring. She takes her time to explain the process and the procedures to you. She will give you your options and involves you in decision making. She is very professional but at the same time makes you feel like a family member. She cares about her patients a lot. I failed a transferred and she personally called me and that made a difference for me, I cried over the phone and she spent 30 minutes explaining my other options, etc. She doesn't transfer embryo after embryo with no plans (which happened to me before) Her next moves are very calculated. I can't recommend her enough. My husband and I were both very happy with her approach, bedside manner and knowledge. She is rarity!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
You are in great hands!!!!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady was very warm, friendly, understanding and sympathetic. Her staff were excellent also!
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
she suggested a new test to check the markers of endometrium, she started me on different medications for the next cycle and she changed the cycle to natural. It worked!! She made us happy parents :)
Describe your experience with your nurse at Columbia University. (Assigned nurse: Stephanie)
The staff were excellent, I went to Columbia in search of a great Dr and didn't really care how the staff would do but was pleasantly surprised. Was very happy with all of the staff! The phlebotomist were excellent too!( Get Jenny if you can :)
Describe your experience with Columbia University.
This clinic is not a factory and is also not a boutique that they can do anything they want and charge you for ridiculous procedures. It's not very crowded and so they have time to take care of you! It's the happy medium that you are looking for in the fertility world! Highly recommend it! The only weakness is that you don't get to see your own Dr all the time and that is very common in all fertility clinics.
Describe the costs associated with your care under Paula Brady at Columbia University.
N/A
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady is not a fan of multiple embryos which was a pleasant surprise for us. Majority of fertility providers love multiple embryo transfer and push for it. She will listen to you and gives you pros and cons of multiple transfers and ultimately let you make the decision. She never pushes you to do things that you are not comfortable with. She never orders extra tests for the sake of charging your insurance.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Tubal Blockage
Recurrent Pregnancy Loss
European
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was always very professional and sympathetic to the needs of me as her patient. She always answered emails with prompt and thorough responses. I never felt like I was being misguided and totally trusted her instincts...I used 3 different subcutaneous injections (gonal-f, menopure, and cetrotide) for the stimulation meds. The trigger for my egg retrieval was lupron and ovidrel which yielded great results of 26 eggs retrieved!...
The clinic [Columbia University] is very clean and very efficient. I was always taken on time and very frequently, early. Everyone was very nice and pleasant...Angela became my nurse part way through my treatment and was very nice and competent. She responded quickly with results and had an upbeat personality...Dr. Brady was always very professional and sympathetic to the needs of me as her patient. She always answered emails with prompt and thorough responses. I never felt like I was being misguided and totally trusted her instincts...
How was your experience with Paula Brady at Columbia University?
Dr. Brady is a wonderful provider. I always felt comfortable with the plan of care she created. My previous doctor had been very wishy-washy, often asking me what I thought we should do- which I didn’t know because I’m not a RE! Needless to sat, Dr. Brady came up with solid plans that I was comfortable with and lead to a successful pregnancy!!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust the process- it is grueling and time consuming but Dr. Brady is knowledgeable in her field and will do her absolute best to get the results you want!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was always very professional and sympathetic to the needs of me as her patient. She always answered emails with prompt and thorough responses. I never felt like I was being misguided and totally trusted her instincts.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I used 3 different subcutaneous injections (gonal-f, menopure, and cetrotide) for the stimulation meds. The trigger for my egg retrieval was lupron and ovidrel which yielded great results of 26 eggs retrieved! For my transfer, we had done an ERA test and determined I was pre-receptive and needed 1 more day of progesterone so I completed 6 days of shots prior to my transfer, in addition to oral estrogen tablets 2-3 times daily. Additionally, Dr. Brady had me repeat a HSG test because my first one showed some tubal issues and it was determined I needed to have one of my tubes removed. This, in conjunction with the extra progesterone, is why I think this 4th transfer was a success!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Angela)
Angela became my nurse part way through my treatment and was very nice and competent. She responded quickly with results and had an upbeat personality.
Describe your experience with Columbia University.
The only real downside for me was the location in midtown manhattan because I live outside NYC. The clinic is very clean and very efficient. I was always taken on time and very frequently, early. Everyone was very nice and pleasant.
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered most of my treatment so there has been minimal out of cost to date. There is a bit of lag time on billing so I can’t say with certainty the out of pocket expenses but I would guess less than $10,000 total.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady is a proponent of single embryo transfers for both the safety of mom and baby. Having multiples carries risk for both and is better to be avoided if possible.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
9
NPS
9
Age 38
2 IUI
European
Middle Eastern
Income $200K - $499K
Business Executive
1st of 2 Docs
1 Egg Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brady] went through a lot of detail and was very patient with me in answering all my questions. She was very responsive in getting back to me throughout my treatment as well. I wish I would have seen her more for my in person visits but understand that it’s very common with fertility practices to see whatever Dr is there that day...Dr Brady was very responsive to my concerns but there were some I had to push on a little more...
The nurse and coordinator [at Columbia University] were very supportive and helpful. As with the Dr, they answered all of my questions and were very quick with their responses. There were a couple times when I felt like maybe they forgot to get back to me on something and I needed to follow up but in general, they were reliable...very punctual - I rarely had to wait for more than a few minutes. A couple times I felt like the Dr seeing me (it changed a lot) for an appointment may not have been fully up to speed on my status...
How was your experience with Paula Brady at Columbia University?
My initial consultations with Dr Brady were great. She went through a lot of detail and was very patient with me in answering all my questions. She was very responsive in getting back to me throughout my treatment as well. I wish I would have seen her more for my in person visits but understand that it’s very common with fertility practices to see whatever Dr is there that day. I didn’t have any major issues that needed to be addressed but feel that if I had, she would have been helpful.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Be willing to speak up and advocate for yourself if you have questions or concerns. Dr Brady was very responsive to my concerns but there were some I had to push on a little more.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr Brady spent a lot of time in my initial consultations going over all details of treatment. She and her stuff were usually very responsive and answered all my questions or concerns. There were a couple times where I felt like someone forgot to reach out to me for a follow up and the in person appointments for bloodwork / ultrasound were always so fast that it could feel I’m personable at times. But in general, I was very happy with the service I received.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I did two rounds of IUI with Dr Brady. The first time I used Clomid as after coming off birth control I hadn’t started ovulating again after a couple months. The second time I didn’t need the clomid but did a trigger shot for ovulation. The second IUI resulted in my pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison and Stephanie)
The nurse and coordinator were very supportive and helpful. As with the Dr, they answered all of my questions and were very quick with their responses. There were a couple times when I felt like maybe they forgot to get back to me on something and I needed to follow up but in general, they were reliable.
Describe your experience with Columbia University.
Everyone was very kind, pleasant, and helpful for every visit. They were also very punctual - I rarely had to wait for more than a few minutes. A couple times I felt like the Dr seeing me (it changed a lot) for an appointment may not have been fully up to speed on my status but it didn’t hurt anything.
Describe the costs associated with your care under Paula Brady at Columbia University.
2,600 per IUI cycle I think there were some additional initial charges of a few hundred but don’t remember specifics
What specific things went wrong at Columbia University?
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
When the clinic first requested my vials from the sperm bank they submitted the wrong paperwork and they almost got sent to me directly. If I hadn’t called the bank and found out it could have been a big mistake.
9
Doctor
Paula Brady
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 38 - 39
1 IUI
3 IVF
Diminished Ovarian Reserve
European
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady gave us very concentrate answers to our questions while being compassionate and understanding to our situation. She was always friendly and open to talking with us...She answered our emails always within 24-48 hours. We could always count on her to tell us what was the best option for us and to answer any questions at all times...Dr. Brady recommends only doing single embryo transfer....
The clinic [Columbia University] is clean and welcoming office that is conveniently located near Columbus Circle. You are always taken on time and never have to wait long. This place is a well-oiled machine in seeing patients but remain friendly and human. The nursing staff and doctors are really great and they are confident in what they do here. Communication was pretty on point and you can be certain to receive a response to your test results or questions within a few hours...
How was your experience with Paula Brady at Columbia University?
We can't say enough great things about Dr. Brady! She is simply the best. She was very communicative and empathetic to us as her patients. She really worked with us to achieve our goal to become parents even with our set-backs from doing many IVF cycles to in-clinic procedures to my surgery. IVF is a long road and we found Dr. Brady to be very patient and enthusiastic during our journey. I've recommended Dr. Brady to several of my friends. She's wonderful!
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
She's great with email. If you have a question, don't hesitate to email her. She will respond within 24-48 hours. No question is too irrelevant, she won't judge you and happy to answer anything. She tries to be there for most of your procedures but with all the doctors' rotating schedules, you'll be in good hands if isn't her.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady gave us very concentrate answers to our questions while being compassionate and understanding to our situation. She was always friendly and open to talking with us which sometimes hard to find in a doctor. She answered our emails always within 24-48 hours. We could always count on her to tell us what was the best option for us and to answer any questions at all times. She is a delight and so happy she was our fertility doctor!
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I was diagnosed with a low egg count and later with adenomyosis. My husband had no issues. I did 5 injection cycles for IVF: 1) egg retrieval - 3 eggs retrieved, 2 embryos, 1 embryo tested normal 2) this round, I didn't produce enough eggs for a retrieval so we decided to do 3) back-to-back cycles, so 4 weeks of injections. With this egg retrieval, we only got 1 egg, 1 embryo, 0 embryo tested normal. 4) I didn't end up with enough eggs to confidently do an egg retrieval (we didn't want to use up our last retrieval covered by insurance) so we did IUI. It was unsuccessful. 5) 2 eggs, 2 embryos, 1 embryo tested normal. When all was said and done, I had 2 embryos tested normal. Dr. Brady recommends 2 embryos tested normal for each child you would like to have. It's hard to tell with each person what is the best course of treatment. We tried pumping me with meds at first but later found out that it wasn't the best solution. The only way you can find out is if you try. As IVF research progresses, doctors will be able to know more about specific courses of treatment. These were the different meds I was on throughout my course of treatment: Lupron, Follistim, Menopur, Ovidrel, Estrogen pills, Progesterone vagina capsules and injections. My first transfer, I took estrogen pills and progesterone shots to prep. This transfer was unsuccessful due to my low HCG level that did not grow rapidly. I had to do many in-clinic procedures throughout the course of my time- it's hard to remember them all. I did have to do a saline sonogram that detected that I had adenomyosis and an adenomyoma in my uterus which probably was the reason my first transfer wasn't successful. I had to have surgery - Myomectomy, Hysteroscopic (at the hospital) to try to remove most of the adenomyoma and smooth out my lining in the uterus. We learned that I produce a lot of estrogen which was causing the adenomyoma. I now understand why I have had painful periods all my life! We decided for my 2nd transfer that I would go on less meds. I didn't take estrogen to prep and I took the progesterone vagina capsules before/after my transfer. After everything, I'm pregnant now and in my 2nd trimester at 14 weeks! Throughout my course of treatment, I also changed my diet. I gave up alcohol and coffee. I also stayed away from estrogen producing foods- so mostly a gluten and sugar-free diet. I went to acupuncture weekly which was extremely helpful. I recommend going to Yinova and seeing Katy Hogan. This acupuncture clinic specializes in fertility. I did acupuncture twice the days of my transfers (before + after each transfer). Both Yinova and Columbia Fertility have support groups that I recommend.
Describe your experience with the nursing staff at Columbia University.
The nursing staff here are so wonderful! They are really friendly and compassionate to your situation. After awhile they know you by name and are really rooting for you to get pregnant. Having a great nursing staff is important since you'll be going in for bloodwork, ultrasounds and other procedures so often. I can't say enough great things about the nurses here!
Describe your experience with Columbia University.
The clinic is clean and welcoming office that is conveniently located near Columbus Circle. You are always taken on time and never have to wait long. This place is a well-oiled machine in seeing patients but remain friendly and human. The nursing staff and doctors are really great and they are confident in what they do here. Communication was pretty on point and you can be certain to receive a response to your test results or questions within a few hours. Please note: that on the weekends and holidays communication is limited.
Describe the costs associated with your care under Paula Brady at Columbia University.
I can't remember.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommends only doing single embryo transfer which we agreed with. It was good for us to do 1 transfer and see what the problem was before going ahead with our 2nd (and last) embryo.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 33
3 IVF
Unexplained
European
Ashkenazi Jewish
Income $500K+
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady treated us with empathy, listened to all of our concerns, and answered all of our questions from the moment we met her. She was always available by email and quickly responsive (which I tried not to take advantage of!). This made me feel like she cared and understood the stress of undergoing IVF. The fact that she could respond to patient emails so quickly, sometimes at off hours, also showed me that she knew our case well...
At CUFC, most of the communication of results, next steps, medication instructions comes from the nursing staff, not directly from the doctors. This means that you will have tons of interactions with your nurse. Madison [nurse] was wonderful to work with - prompt emails and helpful guidance on medication administration throughout...Well coordinated operation, so next steps are always clear...
How was your experience with Paula Brady at Columbia University?
Dr. Brady has a wonderful bedside manner. As a scientist myself, I like to know all of the data, statistics, etc., so it was important for me to find a doctor that would be upfront and not sugarcoat things. Dr. Brady was the perfect match and more, because she consistently gave us complete information in a warm and thoughtful way.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Be patient - fertility treatment is a marathon, not a sprint. And trust Dr. Brady's outlook.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady treated us with empathy, listened to all of our concerns, and answered all of our questions from the moment we met her. She was always available by email and quickly responsive (which I tried not to take advantage of!). This made me feel like she cared and understood the stress of undergoing IVF. The fact that she could respond to patient emails so quickly, sometimes at off hours, also showed me that she knew our case well.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Three retrievals with Gonal F, Menopur and Cetrotide. First trigger shot was HCG, second was Lupron (due to mild OHSS after first cycle), and third was a combo (added HCG back in due to failed second cycle - Dr. Brady said HCG can help with egg maturation). Third cycle Dr. Brady added in oral Clomid for the first 5 days. PGS testing in all 3 cycles. First cycle 4 blasts -> 2 normal embryos Second cycle 0 blasts Third cycle 4 blasts -> 3 normal embryos From there we moved on to a medicated frozen embryo transfer, from which I am currently 8 weeks pregnant.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Madison was a wonderful nurse. At CUFC, most of the communication of results, next steps, medication instructions comes from the nursing staff, not directly from the doctors. This means that you will have tons of interactions with your nurse. Madison was wonderful to work with - prompt emails and helpful guidance on medication administration throughout.
Describe your experience with Columbia University.
Strengths: Very nice facility in great location. Morning monitoring is efficient and always able to schedule very early to accommodate my work schedule. Receptionists, phlebotomists, sonographers and all the staff are all friendly, pleasant and professional. High quality care and connection to broader Columbia Presbyterian network/hospital (I had to get an endocrinologist referral during my treatment, which was very easy to coordinate through the CU system). Well coordinated operation, so next steps are always clear. Weaknesses: You will rarely see your doctor in person (this may be a weakness for some). Morning monitoring is performed by sonographers and phlebotomists. Egg retrievals are performed by whichever doctor is in the office that day (Dr. Brady did not perform any of my retrievals). Normally the same would be true for transfers (I think), but Dr. Brady happened to be in the day of my transfer so she finagled things to be able to do it herself.
Describe the costs associated with your care under Paula Brady at Columbia University.
Most was covered by my husband's supplemental fertility coverage (Progyny) and meds were covered by CVS Caremark. Out of pocket, we paid around $1,800 USD in clinic co-pays and around $1,000 for medications (three retrievals were around $150 each, plus progesterone in olive oil for medicated transfer cycle which was not covered by insurance).
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady strongly encourages single embryo transfer, and we agreed with the recommendation given our age and prognosis.
What specific things went wrong at Columbia University?
  • Failed to call with results
Describe the specific things that went wrong at Columbia University.
During my first and second retrievals, I had to reach out to the doctor (not Dr. Brady, a different one who was covering me while Dr. Brady was on maternity leave) to get a day 7 embryo update.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 32 - 33
3 IUI
2 IVF
Anovulation
PCOS
European
Ashkenazi Jewish
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brady] was highly responsive to emails and always communicated in a thorough and detailed manner...she was always well-informed about the details of our case and never made us feel as though we were just another number. She gave us a good sense of what to expect with each part of the process and struck a careful balance between optimism and caution...
Usually there was no wait or 15 minutes at most [at Columbia University]. Monitoring appointments are self-scheduled which was very convenient...The staff (e.g. nurses, front desk, phlebotomists) are so warm and friendly. I spent a lot of time there and they always made me feel welcomed and were encouraging at times when I was feeling discouraged and pessimistic about the process...
How was your experience with Paula Brady at Columbia University?
Dr. Brady made us feel that we could trust her completely and that we were in good hands each step of the process. She made every attempt to be at monitoring and retrieval/transfer appointments when possible; but when these days did not overlap with days she was in the clinic she would email us ahead of time to let us know and to reassure us that we were in good hands. She was highly responsive to emails and always responded in a thoughtful and sensitive manner. When we had setbacks and disappointments (e.g. three unsuccessful IUIs, 1 failed transfer, and 1 chemical pregnancy) she was compassionate and made us feel that she shared our disappointment while also providing the healthy balance of optimism that we needed to keep going.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
We would recommend her without reservation! You will be in great hands with Dr. Brady. She is smart, committed, and has wonderful bedside manner, which when going through the vulnerabilities and emotional ups and downs of infertility process, felt extremely important to us.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was compassionate and warm throughout our treatment with her. She was highly responsive to emails and always communicated in a thorough and detailed manner. When meeting with her she was always well-informed about the details of our case and never made us feel as though we were just another number. She gave us a good sense of what to expect with each part of the process and struck a careful balance between optimism and caution.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We did 3 unsuccessful IUIs (using Letrazole and trigger shots) before moving onto IVF. Our first retrieval yielded 2 pgs normal embryos. The first transfer resulted in a chemical pregnancy which was devastating. The second transfer resulted in a negative pregnancy test. We then did several months of uterine testing (hysteroscopy, ERA) and once we were cleared (no abnormalities were detected), we continued with a second retrieval which yielded 4 PGS normal embryos. Our third frozen transfer resulted in a pregnancy and we are now 5.5 months along!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Madison was responsive to questions and concerns and was a good communicator.
Describe your experience with Columbia University.
I appreciated that you could self-schedule morning monitoring appointments as this allowed me to have appointments that did not interfere with work. The staff (e.g. nurses, front desk, phlebotomists) are so warm and friendly. I spent a lot of time there and they always made me feel welcomed and were encouraging at times when I was feeling discouraged and pessimistic about the process. This meant so much to me.
Describe your experience with your monitoring appointments at Columbia University.
Usually there was no wait or 15 minutes at most. Monitoring appointments are self-scheduled which was very convenient.
Describe the costs associated with your care under Paula Brady at Columbia University.
Our insurance covered all cycles of IUI and up to three cycles of IVF. The only out of pocket costs were for genetic testing of our embryos (approximately 5k per retrieval) and anesthesia ($500). Otherwise all appointments and medications were generally covered.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady recommended that we only transfer single embryos but mentioned that if we had continued to be unsuccessful there would be a discussion of the possibility of transferring multiples.
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
There were a few times where there were communication errors in instructions for the protocol but nothing major.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
1 IVF
European
Income $200K - $499K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was so supportive and caring, we immediately felt we made the right choice in switching to her care...was very warm, gentle, and explained every step of the process...she shares scientific and research backed details very clearly to help us understand why we should or shouldn't consider an option...we had 10 eggs in retrieval, 5 embryos, but only one that made it to day 5...
The clinic [Columbia University] is nice, easy to get to. The waiting room is clean and the phlebotomists are usually very quick and nice...Easy to make monitoring appointments online via myconnect- you can schedule your own bloodwork and ultrasound. You can also go early around 7 to avoid the line even if your appointment is later.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was so supportive and caring, we immediately felt we made the right choice in switching to her care. In fact, in my previous Dr. was somewhat hard to get ahold of and ordered several very painful endometrial biopsies and intense antibiotics (one was for the plague or something? I felt terrible and gained a lot of weight). Dr. Brady performed one of these biopsies and that was when I knew she was the right fit for us- she was very warm, gentle, and explained every step of the process. She even stopped me on the way out to confirm I had had a few other tests conducted that day. After a few more weeks of feeling in the dark and more of the same tests I made the decision to request a care switch to Dr. Brady completely based off of the wonderful care she gave during my biopsy and I'm so glad I did. Dr. Brady said we could consider IUI or IVF, with IVF being the most ideal for our chances and the best chance. We were so excited to get started and had a great round, we had 10 eggs in retrieval, 5 embryos, but only one that made it to day 5. Dr. Brady was so honest and supportive when we got this hard news, and was very clear in what change in treatment would be if this round wasn't successful. Thankfully, the one embryo was a successful transfer and we are now in the second trimester. What could have been really defeating and scary after all that hard work ended up being an important growth opportunity for us (being ok with it not working, being willing to do it again) and we were really lucky to have Dr. Brady and her team to support us through it.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask as many questions as you like, do your own research too, and know your options.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady spent a lot of time answering questions (mostly from my scientist husband) and was so respectful and transparent. Often when I ask a doctor a question they act like I won't understand the answer so what is the point- Dr. Brady is not like this, she shares scientific and research backed details very clearly to help us understand why we should or shouldn't consider an option.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
IVF treatment
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison)
Madison was great and kept me updated throughout the process. I don't think I ever actually met her, but she would call or email to update me on blood test and ultrasound results and any changes to medication.
Describe your experience with Columbia University.
The clinic is nice, easy to get to. The waiting room is clean and the phlebotomists are usually very quick and nice. The ultrasound tech was always great and kind. Overall I think the clinic was good- you can always see a doctor upon request.
Describe your experience with your monitoring appointments at Columbia University.
Easy to make monitoring appointments online via myconnect- you can schedule your own bloodwork and ultrasound. You can also go early around 7 to avoid the line even if your appointment is later.
Describe the costs associated with your care under Paula Brady at Columbia University.
I think there was a $5,000 hold for expenses that insurance wouldn't cover that is given back to you at the end (I got all of it back). Luckily my insurance covered just about everything and my work provided Carrot Fertility (10K of reimbursable expenses) that covered additional costs you have to pay (like $300 per anesthesia). Meds- around 12k Procedures- around 1,000
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 38
1 IUI
1 IVF
Uterine Fibroids
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was communicative, responsive, sensitive to my needs, empathetic, warm, compassionate, and very knowledgeable and competent. She always listened to me carefully and answered all my questions. She kept me informed ahead of time about the course of treatment and adjusted the course of treatment in case of any setbacks. She checked with me one more time the day before any important procedure.
The clinic [Columbia University] was clean and run in an organized and efficient way. I never had to wait for more than 15 minutes for my appointment. The front desk staff as well as the medical assistants (MAs) who did blood draws were very friendly and good at your job. The MAs never poked me more than once to draw blood and even though I had to be sometimes monitored daily via blood draws, the whole process went very smoothly because of their competence and expertise.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was communicative, responsive, sensitive to my needs, empathetic, warm, compassionate, and very knowledgeable and competent. She always listened to me carefully and answered all my questions. She kept me informed ahead of time about the course of treatment and adjusted the course of treatment in case of any setbacks. She checked with me one more time the day before any important procedure. If another doctor would be performing the procedure, instead of her, she informed me accordingly and reassured me about the other doctor's capabilities. She made the right decisions about the course of the treatment (we got the results exactly as predicted by her).
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust her with your care. Be open with her about any questions you may have about your treatment. Know that you are in the best hands.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady always listened to me carefully and was responsive to any questions that I asked or symptoms that I reported. She always explained the course of treatment ahead of time and made sure to check with me and my partner one more time the day before any important procedure. She always communicated with me via personal emails, which was great. So far, I have not had such an experience of other doctors corresponding in this way, via personal emails. Overall, Dr. Brady was sensitive to my needs, communicative, warm and compassionate.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Before egg retrieval, I took Follistim 150 IU and Menopur 150 IU every night for about 11 days. A nightly dose of Ganirelix 250 mcg was added on about the 6th day and took that every night going forward, in addition to Follistim 150 IU and Menopour 150 IU. From the 8th day onwards, increased Ganirelix from once a day to twice a day. On the 11th day, stopped the nightly injections of Follistim, Menopur, and Ganirelix and took a trigger injection of Lupron 40 units. The egg retrieval was scheduled on the 13th day. Via the egg retrieval procedure, total of 18 eggs were retrieved, of which 14 were mature. ICSI was performed on all 14 eggs. The next day, 12 fertilized embryos were obtained, which were cultured for 5 days. On the 5th day, 5 embryos were biopsied and frozen. Biopsied materials were sent for pre-implantation genetic testing (PGS). The PGS results indicated that 4 out of the 5 embryos were normal. One out of the five embryos was transferred via Frozen Embryo Transfer (FET) procedure which resulted in pregnancy.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler)
I was assigned Madison Leffler as the primary nurse from Dr. Brady's team. She was knowledgeable, competent, and communicative. I loved working with her. I also worked with Destiny Franklin (patient care coordinator from Dr. Brady's team) and Chandani Singh (medication coordinator from Dr. Brady's team). They were both absolutely great.
Describe your experience with Columbia University.
I was treated in the Columbia University Fertility Center at 5, Columbus Circle, New York. The clinic was clean and run in an organized and efficient way. I never had to wait for more than 15 minutes for my appointment. The front desk staff as well as the medical assistants (MAs) who did blood draws were very friendly and good at your job. The MAs never poked me more than once to draw blood and even though I had to be sometimes monitored daily via blood draws, the whole process went very smoothly because of their competence and expertise. I also underwent an IUI, an egg retrieval procedure, a FET, and a polyp removal procedure in this clinic, and I had a really great experience each time.
Describe the costs associated with your care under Paula Brady at Columbia University.
As an employee of Columbia University, I had really great health insurance. I think the total cost of my treatment under Dr. Brady (including PGS) was under $3,000.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady has a strong preference for eSET and I am in complete agreement with her.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 27
3 Fertility Medications
Anovulation
PCOS
Black or African-American
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
on the first appointment I had with Dr. Brady I felt heard and like my concerns for anovulation weren't just brushed off...she was very thorough. She asked me all the questions necessary to be able to arrive to the best course of treatment...When I had my first chemical miscarriage, she called me to tell me the news over the phone...reassured me I would still be able to get pregnant and that this miscarriage was not due to anything I could've caused...
The nurse [at Columbia University] was very attentive to communicating my results once they came in from the lab. After every ultrasound, blood test she would call me promptly around 2pm...Professional staff, appointments are done within scheduled time, followed covid protocols, great sonogramers who explain everything during your appointment...There is one specific secretary who should not be in the front because she is not amicable nor courteous to customers...
How was your experience with Paula Brady at Columbia University?
The one or two times that I did meet with Dr. Brady she was very thorough. She asked me all the questions necessary to be able to arrive to the best course of treatment. When I had my first chemical miscarriage, she called me to tell me the news over the phone and I can not begin to express how much that meant to me. Dr. Brady could've easily had the nurse coordinator relay the message or write me via email but she called me and that made me feel like this was personal to her as well. The Dr. calling me made me feel like although miscarriages frequently occur mine wasn't just another in the book. Dr. Brady called me and reassured me I would still be able to get pregnant and that this miscarriage was not due to anything I could've caused.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
A piece of advice I would give a prospective patient of Paula Brady is to be as open as possible and share any concerns that you have; that there is nothing to fear!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
I felt like a human because on the first appointment I had with Dr. Brady I felt heard and like my concerns for anovulation weren't just brushed off.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I was placed on timed intercourse cycles. This was the best course of action after having been administered blood work and done specimen analysis that ruled out any other causes for my infertility. After receiving a transvaginal ultrasound, they were able to confirm that I had numerous immature follicles in my ovaries due to anovulation. The timed intercourse cycles consisted of taking letrozole for a week to make my follicles mature to the appropriate size (normally 20-23mm), monitoring the follicles size during the following week and once having reached the appropriate size, injecting myself in the fat of my lower belly with Ovidrel (trigger shot) which forces egg to ovulate and come out. After trigger shot, we would have timed intercourse the night of shot and following 2 days waiting to test for pregnancy 2 weeks later.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler)
The nurse was very attentive to communicating my results once they came in from the lab. After every ultrasound, blood test she would call me promptly around 2pm. I appreciated this greatly because in the past my experience has always been having to go fetch the results.
Describe your experience with Columbia University.
Weakness: There is one specific secretary who should not be in the front because she is not amicable nor courteous to customers. Other than that, the entire clinic was great! Strengths: Professional staff, appointments are done within scheduled time, followed covid protocols, great sonogramers who explain everything during your appointment.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 29 - 30
2 IUI
1 IVF
PCOS
Recurrent Pregnancy Loss
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady knows what's trending in the field and is often willing to push the envelope and try new tactics...We started off with a single embryo transfer for the first transfer. After that I was beginning to feel defeated and asked to transfer 2 at a time. Dr. Brady understood and strongly warned me to consider the health risks, but ultimately let me make the call...I always felt like I was being individually treated and cared for...She would always explain her reasoning for suggesting a particular course of action, but left room for me to do my own research and come back with questions and ideas. We emailed each other often during off hours and I felt like she was genuinely rooting for our fertility success even though she couldn't pin point what was wrong.
[Columbia University has] Convenient locations, well organized with new equipment and enough rooms and staff to care for all patients without anyone feeling like number. I was able to be in and out within 20 minutes for morning monitoring appointments and since the office was a 10 minute walk from my office, it was perfect...I always felt like I was being individually treated and cared for. Email or phone call follow ups were timely and personal, nurses knew my name and I never had a problem adjusting appointments if I needed to.
How was your experience with Paula Brady at Columbia University?
Dr. Brady is an excellent physician. She would always explain her reasoning for suggesting a particular course of action, but left room for me to do my own research and come back with questions and ideas. We emailed each other often during off hours and I felt like she was genuinely rooting for our fertility success even though she couldn't pin point what was wrong.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Don't be afraid to ask lots of questions. Dr. Brady knows what's trending in the field and is often willing to push the envelope and try new tactics.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
I always felt like I was being individually treated and cared for. Email or phone call follow ups were timely and personal, nurses knew my name and I never had a problem adjusting appointments if I needed to.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
My first transfer protocol was standard: menopur, follistim, ganirellix, progesterone, etc. I transferred one embryo but it did not implant. For the next round we decided to try a modified natural cycle: femara, ovidrel, progesterone. I transferred 2 embryos which resulted in a chemical pregnancy. We conducted a few diagnostic tests after this failure but nothing was amiss, so we proceeded with another modified natural cycle and transferred 2 embryos which resulted in my current singleton pregnancy. I am currently 11 weeks.
Describe your experience with the nursing staff at Columbia University.
There are many nurses at the clinic. I often communicated and met with multiple nurses every week. Everyone was organized and up to date on my file. They were prompt in their replies and always made sure I had what I needed on time.
Describe your experience with Columbia University.
Convenient locations, well organized with new equipment and enough rooms and staff to care for all patients without anyone feeling like number. I was able to be in and out within 20 minutes for morning monitoring appointments and since the office was a 10 minute walk from my office, it was perfect.
Describe the costs associated with your care under Paula Brady at Columbia University.
I never received cost breakdowns from the clinic unless I asked. The first and only time I'd see the price of a procedure or medication was on my insurance bill.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We started off with a single embryo transfer for the first transfer. After that I was beginning to feel defeated and asked to transfer 2 at a time. Dr. Brady understood and strongly warned me to consider the health risks, but ultimately let me make the call. After my second failure, I asked to transfer 3 embryos but Dr. Brady said it wouldnt be allowed due to my young age and risk for all 3 implanting, so we went ahead with 2.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
9
Age 34 - 35
1 IVF
Uterine Fibroids
Unexplained
Ashkenazi Jewish
Income $500K+
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I used progesterone shots to prep for my first transfer [with Dr. Paula Brady] but my lining remained too thin to move forward. We cancelled that cycle and next I began a nonmedicated cycle. While my lining was still on the thinner side we decided to move forward with the transfer. That transfer was successful and I gave birth in November...Whether she had good or bad news to share, she was always incredibly responsive to my inquiries and was patient and thorough when answering questions. I always felt heard during our discussions. I always felt like I was treated with respect by Dr. Brady and her team.
Columbia's office is small and comfortable. I can't remember ever waiting more than 10 minutes for a monitoring appointment and overall they seemed to run on time. The front desk staff is very friendly and helpful...I responded positively to both drugs but did not have success with any of the IUI's. When I moved onto IVF, I used Gonal and Menopur and Cetrocide to prepare for the retrieval. I used progesterone shots to prep for my first transfer but my lining remained too thin to move forward. We cancelled that cycle and next I began a nonmedicated cycle. While my lining was still on the thinner side we decided to move forward with the transfer. That transfer was successful and I gave birth in November.
How was your experience with Paula Brady at Columbia University?
I became a patient of Dr. Brady's after a miscarriage and negative experience with a doctor at a different hospital. From the very beginning, I appreciated Dr. Brady's directness and kind demeanor. She quickly developed a treatment plan for me and after several failed IUI's and a hysteroscopy, I had a successful pregnancy after one round of IVF.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Make sure that you have a thorough understanding of your treatment plan and don't hesitate to push back if you disagree with anything that is being recommended.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was both compassionate and direct in all of our interactions. Whether she had good or bad news to share, she was always incredibly responsive to my inquiries and was patient and thorough when answering questions. I always felt heard during our discussions. I always felt like I was treated with respect by Dr. Brady and her team.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I used Clomid for my first IUI and had a very negative emotional reaction. After that, Dr. Brady switched my prescription to Letrozole and I used that for the remaining IUI's. I responded positively to both drugs but did not have success with any of the IUI's. When I moved onto IVF, I used Gonal and Menopur and Cetrocide to prepare for the retrieval. I used progesterone shots to prep for my first transfer but my lining remained too thin to move forward. We cancelled that cycle and next I began a nonmedicated cycle. While my lining was still on the thinner side we decided to move forward with the transfer. That transfer was successful and I gave birth in November.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
I have only good things to say about the nursing staff at Columbia. Everyone that I interacted with was friendly and helpful. I received prompt responses to any inquiries.
Describe your experience with Columbia University.
Columbia's office is small and comfortable. I can't remember ever waiting more than 10 minutes for a monitoring appointment and overall they seemed to run on time. The front desk staff is very friendly and helpful.
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered IUI's and monitoring appointments. IVF was not covered.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
5 IUI
2 IVF
Unexplained
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
she [Dr. Paula Brady] would outline our options with also being aware and respectful that we were paying out of pocket. She supported our choice of trying to bank more embryos by doing a second egg retrieval. Her level of care was one of the best I have ever experienced. She is down to earth and supportive. I am so grateful we worked with her.
The office [Columbia University] and everyone there are really great from front desk to the OR. They are effective communicators and also very organized. At our very first appointment we were given a sheet of paper that outlined our team, all their contact information and who to ask about which questions. I found that so helpful. Madison, Destiny, Sherry and Jennifer really helped me so much with every element (scheduling, results, prescriptions, insurance, finances) in this long and involved process.
How was your experience with Paula Brady at Columbia University?
My husband and I had a very positive experience at CUFC. We first met with Dr. Brady in January 2019. I was so comforted by her demeanor and the space she made for all our questions. I was so impressed that all her answers included both the scientific evidence and her professional experience. Another couple of friends had recommended Dr. Brady to us and we are eternally grateful that we started with her and that we didn’t have to go other places. She supported our decisions about how long to try IUI and when to move on to IVF. She was amazing at responding to our questions via email. You won’t always see your specific doctor at every monitoring appointment. You will go in so often and the doctors take turns covering morning monitoring. All the doctors and all the sono techs were wonderful. This practice also has lots (a majority I believe) of female doctors if that is important to you. A friend who went to a different nyc fertility practice, said female doctors were rare at her practice. I also appreciated that the office has their OR on site where all the surgical procedures are done (I had a termination for medical reason, a polyp removal, two egg retrievals and a frozen embryo transfer). The office itself is convenient, clean, nicely designed and took covid precautions very seriously. We are so grateful to Dr. Brady and the team for every way they have guided and helped us through the infertility process. It made something that is so challenging a lot easier. We are very hopeful to meet our IVF baby next year. If you are looking for a fertility practice that has your best interests at the forefront and is connected to a medical and educational establishment (versus a private business) I heartily encourage you to go to CUFC. I have already referred friends there. We are lucky in New York City to even have options of fertility practices, but based on everything I have heard about other places, this was the absolute best fit and decision we made.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We have unexplained infertility and so Dr. Brady was always game to try IUI (which worked once, but resulted in a missed miscarriage) but also let us know when/if we were ready for IVF, we would be able to learn more about my egg quality/maturity and our fertilization. I am so grateful she would outline our options with also being aware and respectful that we were paying out of pocket. She supported our choice of trying to bank more embryos by doing a second egg retrieval. Her level of care was one of the best I have ever experienced. She is down to earth and supportive. I am so grateful we worked with her.
Describe your experience with your nurse at Columbia University. (Assigned nurse: nurse Madison, Care Cordinator Destiny)
The office and everyone there are really great from front desk to the OR. They are effective communicators and also very organized. At our very first appointment we were given a sheet of paper that outlined our team, all their contact information and who to ask about which questions. I found that so helpful. Madison, Destiny, Sherry and Jennifer really helped me so much with every element (scheduling, results, prescriptions, insurance, finances) in this long and involved process. My only hiccup with the office at all during our two year process was with one of the phlebotomists. I do have tiny veins, but I know which veins have the most luck and am happy to guide someone, I always ask for the smallest needle, I hydrate extra before and dress warm to give any one taking my blood the best chance of success. It’s in my best interests to have an easy blood draw after all. This one woman presents very kind, but is not patient or gentle in practice and does not listen to my concerns/advice about my veins. She is also stubborn that she will be able to “get it” with me, so she has on occasion stuck me 3-4 times before maybe finding success. The worst time was while I was preparing for an egg retrieval, so I was extra hormonal and physically uncomfortable from the drugs, and she kept insisting she could do it. I finally started crying (which is uncommon for me) and asked for someone else to take my blood, which someone new was able to right away. I was so upset that day that my sono tech told me that I am certainly allowed to request someone specific to take my blood, so I screwed up my courage (cause I was scared of hurting this woman’s feelings) and have always requested someone else if this person happens to call my name. Everyone else in the office is usually able to get my blood with just one stick. This was an unpleasant experience, but minor compared to everything else the office has done for us.
Describe your experience with Columbia University.
No one wants to have to go through infertility treatment and Columbia University Fertility Center made the process as painless as possible. The office is well run, organized, kind and helpful. We are so grateful to them for helping us have a shot a becoming parents. See my other comments for clinic specific strengths.
Describe the costs associated with your care under Paula Brady at Columbia University.
We did not have insurance coverage for infertility. I estimate we spent around $25k for 5 IUIs, 2 egg retrievals, 1 frozen embryo transfer, medications and monitoring appts.
What specific things went wrong at Columbia University?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Columbia University.
One fertilization report, from my first egg retrieval, had an incorrect number. The day after my retrieval an OR nurse emailed me told me 9 eggs fertilized, when actually only 3 did. When I got the 5 day update from my doctor, together we discovered a communication mistake had occurred. I understood that mistakes happen, but unfortunately my expectations had been higher because of the incorrect information I had been given. My doctor apologized for the mistake and also the head of nursing called me to apologize and assure me that the OR nurse had been informed of the error. I felt fine moving forward, also considering the drop off rate could have happened anytime, but still wish it hadn’t happened that way.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
9
Age 37 - 38
3 IVF
3 Embryo Freezing
Poor Egg Quality
Latinx
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Brady explained us that with each IVF they gather more information about how my body reacts to the medications so the protocolos are customized. The outcome can be clearly seen in my case...explained us from the beginning the policy of implanting one embryo at the time for the safety of the baby and the mother...friendly and very helpful at all time...She always explained my husband and I in a clear way and with so much patience. We had 3 IVF (only 1 IVF full cycle). Throughout the journey we literally bombarded her with questions. All of them were answered in details and in a timely manner. Something to highlight is that we always had direct contact wit
Our nurse as well as other nurses at Columbia Fertility Center were friendly and very helpful with the procedures for medications. They explained us face to face and sent us videos for the correct mixing and administration of the medication...In general I can say that we had a good experience during our IVF cycles with Columbia Fertility Center. The center is well located, clean, comfortable and they managed pretty well the appointments during Covid time as well as complying all the measures.
How was your experience with Paula Brady at Columbia University?
Since day one Dr Brady demonstrated the great doctor she is as well as her kind human side. She always explained my husband and I in a clear way and with so much patience. We had 3 IVF (only 1 IVF full cycle). Throughout the journey we literally bombarded her with questions. All of them were answered in details and in a timely manner. Something to highlight is that we always had direct contact with her. It made me feel that there wasn’t any missing information at any time. We left Columbia Fertility Center in October 2020 as the only embryo transfer we had, got implanted. Now we are in hands of the Columbia Obstetrics and Gynecology but we still have contact with Dr Brady.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
An advice for any patient would be to expect the worst but hope for the best. Before starting our first IVF, my husband and I were checked/tested for almost everything and all the results showed that there wasn’t any specific problem for a pregnancy. Unfortunately, our first IVF resulted in abnormal embryos and that was shocking because that result we were not expecting at all.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Definitely as a human. Dr Brady and most of the nurses and personal at Columbia Fertility Center were friendly and very helpful at all time.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We had 3 IVF, all of them with embryo genetic testing (PGT-A). The first IVF resulted in abnormal embryos. The second IVF resulted in only 1 normal embryo. Because my husband and I always wanted at least 2 babies, we decided to go for a third IVF that resulted in many normal embryos. Dr Brady performed our first embryo transfer and it worked, so in fact, we had only 1 full cycle of IVF. Dr Brady explained us that with each IVF they gather more information about how my body reacts to the medications so the protocolos are customized. The outcome can be clearly seen in my case.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
Our nurse as well as other nurses at Columbia Fertility Center were friendly and very helpful with the procedures for medications. They explained us face to face and sent us videos for the correct mixing and administration of the medication.
Describe your experience with Columbia University.
In general I can say that we had a good experience during our IVF cycles with Columbia Fertility Center. The center is well located, clean, comfortable and they managed pretty well the appointments during Covid time as well as complying all the measures.
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered part of the first IVF. The second and third IVF were completely out of pocket. Taking account 2 times monitoring mornings, 2 times all the medication for IVF, 3 times anesthesia, 2 times eggs retrieval, around 12 embryos were genetically tested and 1 embryo transfer, we would say that we spent around $50’000.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr Brady explained us from the beginning the policy of implanting one embryo at the time for the safety of the baby and the mother.
What specific things went wrong at Columbia University?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Columbia University.
If I remember well two times we have received instructions for date and medication by email with some mistakes that made us doubt, so we emailed back to confirm and effectively they were some mistakes with the instructions.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 30 - 31
1 IUI
Anovulation
PCOS
Unexplained
East Asian
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I was able to get pregnant with an IUI [with Dr. Paula Brady]...From the very start, Dr. Brady took the time to get to know us and lay out a plan for us. She was very attentive to our needs and questions and always responded to our emails and messages. Her team is also fantastic and always made sure we fully understood the plan and next steps.
Katrina and Madison were my nurses [at Columbia] and they were always prompt to call me same day for any and all test results. They were kind and informative, and always answered any and all questions i had. Destiny was my care coordinator who was always excellent at scheduling my visits and ensuring I got the right time slot that worked for my calendar.
How was your experience with Paula Brady at Columbia University?
I did not get Dr. Brady for many of my monitoring scans especially in between cycles but I did manage to get pregnant twice. Once we confirmed the pregnancy, Dr. Brady was more engaged and involved. She personally did my 6-8 week scans. Unfortunately my first pregnancy ended in loss and she did not perform my D&C but she did continuously provide support and guidance throughout. We continued treatments with Dr. Brady and chose IUI as our next step, Dr. Brady also did not perform the actual IUI but once again was actively engaged and involved once the 2nd pregnancy was confirmed. She again performed my 6-9 week scans. During each of these visits and scans, it felt as if she knew us personally and was very open and honest with any and all information she had to give.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Adjust your expectations that you will not see Dr. Brady at every visit especially during monitoring scans or bloodwork appts, etc. However, once you do get any news whether pregnancy or miscarriage, Dr. Brady is extremely active, present, and attentive. In the meantime, her team is fantastic and supportive. They are always in communication and never did I feel like there was any miscommunication between her and her team.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
From the very start, Dr. Brady took the time to get to know us and lay out a plan for us. She was very attentive to our needs and questions and always responded to our emails and messages. Her team is also fantastic and always made sure we fully understood the plan and next steps.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
At the first initial consult, Dr. Brady took an extensive amount of time understanding our existing health, asked about medical history, and we did genetic screening prior to starting treatments. She helped diagnose me with PCOS based on my medical history and monitoring and sat us down to talk about our specific course of action. She discussed that we should start with the most minimally invasive methods given that we are young and healthy and not in a rush. Also she was confident that getting my PCOS in check would priority. We started with timed intercourse cycles with letrozole and ovidrel. It took a couple cycles to get the dosage and timing right but after about 4 cycles, I was pregnant. Dr. Brady was incredibly engaged once the pregnancy was confirmed and even delicately informed that our baby no longer had a heartbeat. She talked us through next steps, and options and explained what happened and why it happens. She was incredibly kind and took the responsibility of delivering this news to us to heart. She encouraged us that the upcoming cycles after a miscarriage typically yields good chances of getting pregnant again. So with her advice, we did 3 more rounds of timed intercourse until she suggested if we want, we can move onto IUI. We decided for the 4th cycle, we will attempt IUI and we got pregnant again. Once again, Dr. Brady was incredibly engaged once the pregnancy was confirmed up until we graduated from the center at 9 weeks.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler, Destiny Franklin, and Katrina Leong)
Dr. Brady had a team of wonderful nurses and care coordinators. Katrina and Madison were my nurses and they were always prompt to call me same day for any and all test results. They were kind and informative, and always answered any and all questions i had. Destiny was my care coordinator who was always excellent at scheduling my visits and ensuring I got the right time slot that worked for my calendar. Also shout out to Jenny, who almost always took my morning monitoring bloodwork. Jenny was fantastic, excellent at drawing blood, extremely quick and precise and a joy to talk to every time. She was always so friendly and overjoyed for me everytime she saw your pregnancy was confirmed. Overall fantastic care team.
Describe your experience with Columbia University.
Columbia University Fertility Center is exceptionally organized and well staffed. I have almost never had to wait longer than 15 minutes of my expected appointment time. This is a huge change from what I'm use to which is hours of waiting at a doctors office past my scheduled appt time. The staff is extremely knowledgeable and professional. The only trouble I have ever had with CUFC is the billing situation. I have had 2 occasions where they have forgotten to bill something to insurance and I had large bills coming from insurance until I called CUFC and they cleared it up and realized their mistake. Other than that, the billing was always clear and explained. If there were any treatments not covered by insurance, this was always noted upfront and I would be given estimated charges, etc.
Describe the costs associated with your care under Paula Brady at Columbia University.
The clinic was extremely adept at billing and costs. The only costs I have had to pay were my copays. I had 1-2 occasions where they forgot to bill insurance for a couple items but those got cleared up quickly. If anything was not covered by insurance they were upfront and clear about costs.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We did not reach this stage of treatments. I was able to get pregnant with an IUI.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 36 - 37
5 IUI
1 IVF
Unexplained
East Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Paula Brady] and her team were always responsive whenever my husband and I had any questions or concerns, and made sure that we were comfortable with every step of treatments...Even though some of the procedures were performed by other doctors, Dr. Brady ensured that I was in good hands and followed up with me after each procedure. I was extremely nervous on the day of the egg retrieval and it meant a lot to me that Dr. Brady stopped by the procedure room to make sure that I was fine even though the procedure was assigned to the other doctor.
After five cycles of IUI resulted negative, Dr. Brady [at Columbia University] advised us to move to IVF which gave us a positive result on the first trial... team including nurses and care and financial coordinators were caring and efficient in email and phone communication. The in-person training on how to administer subcutaneous injections for the IVF cycle was very helpful as well...Everything was quite organized. After each office visit, I received an email in the afternoon about the blood work result, instructions on medication and next appointment. The clinic was clean and the wait time was short which was helpful as I usually had appointments on my way to work.
How was your experience with Paula Brady at Columbia University?
She is knowledgeable and answered any questions or concerns that my husband I had during treatments. Even though some of the procedures were performed by other doctors, Dr. Brady ensured that I was in good hands and followed up with me after each procedure. I was extremely nervous on the day of the egg retrieval and it meant a lot to me that Dr. Brady stopped by the procedure room to make sure that I was fine even though the procedure was assigned to the other doctor.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ask any questions or concerns, and she will make sure that you are comfortable with treatment options. She is also clear about what may or may not work, but always explains all the available options for you to ultimately decide.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
She and her team were always responsive whenever my husband and I had any questions or concerns, and made sure that we were comfortable with every step of treatments.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
After five cycles of IUI resulted negative, Dr. Brady advised us to move to IVF which gave us a positive result on the first trial.
Describe your experience with your nurse at Columbia University.
Dr. Brady's team including nurses and care and financial coordinators were caring and efficient in email and phone communication. The in-person training on how to administer subcutaneous injections for the IVF cycle was very helpful as well.
Describe your experience with Columbia University.
Everything was quite organized. After each office visit, I received an email in the afternoon about the blood work result, instructions on medication and next appointment. The clinic was clean and the wait time was short which was helpful as I usually had appointments on my way to work.
Describe the costs associated with your care under Paula Brady at Columbia University.
We paid copays, and the treatment costs were mostly covered by our insurance. My financial coordinator was helpful in answering any billing questions.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
Dr. Brady suggested a single embryo transfer in our case.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady was very warm and understanding and always put me at ease during the process, even from the 1st consultation. She was always available to answer my questions and responded to my emails very quickly. She explained things in a way that we could easily understand them...she was always optimistic, which helped me stay optimistic. She was always quick to answer my questions...for monitoring hours you often won't see her. My one regret is not asking more questions early on about the actual process day by day, and having an understanding that for morning monitoring you don't always see your doctor. You see whomever is covering morning monitoring that day.
Everyone communicated well via email [at Columbia University] and I always knew in the afternoon after each appointment what my next steps are. My one issue I would suggest is (nurses at the practice) taking time to meet your new patients in person at the start of the journey so its not just an email relationship. I do wish someone sat down with me and went over the medication and what the schedule for the cycle would look like, versus just sending video tutorials via email...It was very efficient and I barely ever had a wait time. It was very well managed.
How was your experience with Paula Brady at Columbia University?
Dr. Brady had a very good bed side manner, she always took time to explain things to me and put my worries at ease. Infertility is not so black and white, so while doctors cant tell you exactly how things will turn out, she was always optimistic, which helped me stay optimistic. She was always quick to answer my questions.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Dr. Brady is great and you will love her! Just understand for monitoring hours you often won't see her. My one regret is not asking more questions early on about the actual process day by day, and having an understanding that for morning monitoring you don't always see your doctor. You see whomever is covering morning monitoring that day.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was very warm and understanding and always put me at ease during the process, even from the 1st consultation. She was always available to answer my questions and responded to my emails very quickly. She explained things in a way that we could easily understand them.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
We did gonal, menapur and cetratide injections. We did PGS testing. Both of my retrievals yielded a very similar results based on my dosage.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler, Destiny Franklin, Katrina Leong )
Everyone communicated well via email and I always knew in the afternoon after each appointment what my next steps are. My one issue I would suggest is (nurses at the practice) taking time to meet your new patients in person at the start of the journey so its not just an email relationship. I do wish someone sat down with me and went over the medication and what the schedule for the cycle would look like, versus just sending video tutorials via email.
Describe your experience with Columbia University.
Strengths are how organized they are, front office staff is very friendly. All doctors I saw were great. My only weakness would be no one sat down and went over exactly what my cycle schedule would look like and I didnt meet my nurse in person for a while, it was all via email. I know I could have asked for more information at the start and I would definitely gotten it, but maybe just a bit more face to face time between the specific nurse & care coordinator and patient would be beneficial. The videos for the injections are very informative but sometimes I think woman need to see the products in person.
Describe your experience with your monitoring appointments at Columbia University.
It was very efficient and I barely ever had a wait time. It was very well managed.
Describe the costs associated with your care under Paula Brady at Columbia University.
Out of pocket a FET cycle is around $14K, but ideally insurance covers some of that. A transfer on its own is about $2600. PGS testing is not covered by insurance and is around 4K (which from what I understand is a fairly decent price compared to other clinics)
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
We never wanted to do multiple embryo transfer, so it was never a real issue. I think Dr. Brady agreed eSET was the way to go.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
PCOS
Unexplained
European
Income $200K - $499K
Doctor
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Paula Brady is such a caring physician. She always responded to my emails immediately and answered all of my questions throughly. She knew that I have a medical background and was able to tailor her updates to exactly what I wanted and needed to know...I immediately felt confident that we were in great hands...extremely intelligent and up to date with all the latest fertility info. It is so obvious she loves what she does and that absolutely reflects in her wonderful bedside manner and dedication towards her patients.
Morning monitoring [at Columbia University] was extremely smooth. I rarely waited more than 10 minutes. The appointments are in the morning (from 7-9:30AM) so I could fit them in despite having to work a full day...I am a physician myself and often get frustrated with how doctor's offices run, but this clinic is truly different than most offices. It is really geared toward patient care and good outcomes. I never had a bad experience and Columbia's fertility clinic...Katrina (as well as Madison) were great communicators. They always responded promptly to questions. Katrina sat down with me and taught me how to do the injections and sent me online videos as well. She was wonderful!
How was your experience with Paula Brady at Columbia University?
I had no idea what to expect when I started IVF. I had people tell me I had to travel to other states with the best stats in order to get the results I wanted. Paula Brady was the first fertility doctor I saw and when we sat down for our initial visit, I immediately felt confident that we were in great hands. She is so caring and extremely intelligent and up to date with all the latest fertility info. It is so obvious she loves what she does and that absolutely reflects in her wonderful bedside manner and dedication towards her patients.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Book an appointment with her if you are struggling to conceive!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Paula Brady is such a caring physician. She always responded to my emails immediately and answered all of my questions throughly. She knew that I have a medical background and was able to tailor her updates to exactly what I wanted and needed to know.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
I am relatively young (34 years old) with no major issues aside from a bit of PCOS, so we started off with a few cycles of timed intercourse- mostly with letrezole, but tried clomid once. We did 5 cycles of this and then were supposed to move on to IUI, however due to work reasons, we decided to wait unitl Jan 2020 when my new insurance would cover IVF. We had one cycle of stims with gonalF and menopur and triggered with ovidrel for our retrieval. We did then decided to wait for the next cycle to do a frozen transfer so we could do PGS and also provide for optimal lining. For our FET next month, I was started on estradiol, then began progesterone in oil 6 days prior to my transfer, which worked!! I'm now 9 weeks pregnant with a little girl!
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
Katrina (as well as Madison) were great communicators. They always responded promptly to questions. Katrina sat down with me and taught me how to do the injections and sent me online videos as well. She was wonderful!
Describe your experience with Columbia University.
I am a physician myself and often get frustrated with how doctor's offices run, but this clinic is truly different than most offices. It is really geared toward patient care and good outcomes. I never had a bad experience and Columbia's fertility clinic.
Describe your experience with your monitoring appointments at Columbia University.
Morning monitoring was extremely smooth. I rarely waited more than 10 minutes. The appointments are in the morning (from 7-9:30AM) so I could fit them in despite having to work a full day.
Describe the costs associated with your care under Paula Brady at Columbia University.
My insurance covered a large majority of the costs, so I just had a $35 copay for each visit.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 43
1 Fertility Medications
European
Income $200K - $499K
Graphic Designer
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
From my personalized care team, her [Dr. Brady's] quick response time to inquiries, and Zen office environment at Columbia, I had a seamless, stress free embryo transfer that resulted in a healthy pregnancy. I always knew I could reach her and she was always prompt for appointments. She has a very warm bedside manner and likeable personality...Dr. Brady recommended using progesterone shots vs. suppositories on this transfer and I experienced zero bleeding during the 1st trimester.
The clinics [Columbia University] best feature is the usage of a personalized care team - doctor, nurse, financial advisor, and care coordinator. I also appreciated the quick response time to inquiries, and Zen office environment. Additionally the office was always running on time for both exams and procedures...She [nurse] was always available to clarify questions and provide additional info.
How was your experience with Paula Brady at Columbia University?
My experience with Dr. Brady couldn’t have been more positive. From my personalized care team, her quick response time to inquiries, and Zen office environment at Columbia, I had a seamless, stress free embryo transfer that resulted in a healthy pregnancy. I always knew I could reach her and she was always prompt for appointments. She has a very warm bedside manner and likeable personality.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Relax. She will take care of you.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
She was a great listener, warm, and accessible.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
My embryo harvest was conducted with a previous doctor but the best advice I got was to use PGD/PGS testing on our 5 day old blastocysts. Once we knew which ones were healthy - two total, we were able to proceed with more confidence in both the success of the transfer and health of the baby. Both embryo transfers were successful, so I had a 100% success rate. The 2nd egg, that Dr. Brady transferred is still cooking, but all tests have come back normal. Lastly, Dr. Brady recommended using progesterone shots vs. suppositories on this transfer and I experienced zero bleeding during the 1st trimester. The suppositories I used for my first pregnancy were irritating and caused mild bleeding throughout the first 10 weeks.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Madison Leffler)
She was always available to clarify questions and provide additional info.
Describe your experience with Columbia University.
The clinics best feature is the usage of a personalized care team - doctor, nurse, financial advisor, and care coordinator. I also appreciated the quick response time to inquiries, and Zen office environment. Additionally the office was always running on time for both exams and procedures.
Describe the costs associated with your care under Paula Brady at Columbia University.
All expenses were paid out of pocket. My 1st transfer, which included the cost of the embryo harvest and PGS/PGD testing came to a combined total of $18,000. This was in 2017 and I believe they adjusted their out- of-pocket pricing since that time. My 2nd embryo transfer was $4,000.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I recommend that everyone do PGD/PGS testing for a higher success rate of implantation and greater peace of mind the health of the baby. A single transfer is best.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
Male Factor
Ashkenazi Jewish
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
After 3 transfers (1 miscarriage at week 7, 1 chemical and 1 failed transfer), we elected to go with a multiple transfer [with Dr. Brady], resulting in 1 successful implantation...has a sensitive and honest bedside manner. I appreciated her candor and professionalism as she always gave us the confidence that she was steering us the right way. When there was important news- good or bad- she either called or made herself available so we could discuss...She is extremely professional and caring. I felt like she was invested in our success as much as we were. Even during hard times, she built our trust and confidence so we always felt that we were under the best care.
The nursing staff [at Columbia University], like Dr. Brady, are professional and compassionate. They were helpful in answering our questions and providing guidance when necessary...There was some confusion with ordering of medication when we first started, but this was addressed and escalated quickly and efficiently. I appreciated the response and follow through to make sure we had what we needed...The clinic is clean, airy and professional. I would recommend it to others. No complaints about the staff. Typically my questions were answered quickly. When we had some trouble in the beginning with getting our medications sorted, the issue was escalated and handled by senior staff which we very much appreciated.
How was your experience with Paula Brady at Columbia University?
I would absolutely recommend Dr. Brady as a doctor. She is extremely professional and caring. I felt like she was invested in our success as much as we were. Even during hard times, she built our trust and confidence so we always felt that we were under the best care.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Be patient, have realistic expectations, you’ll get there, it just takes time.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady has a sensitive and honest bedside manner. I appreciated her candor and professionalism as she always gave us the confidence that she was steering us the right way. When there was important news- good or bad- she either called or made herself available so we could discuss.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
2 egg retrieval’s- menopur and gonal f, ICSI, PGS testing, 4 frozen transfers and progesterone oil shot and estradiol 3x/day until week 10. Levothyroxine ongoing.
Describe your experience with the nursing staff at Columbia University.
The nursing staff, like Dr. Brady, are professional and compassionate. They were helpful in answering our questions and providing guidance when necessary.
Describe your experience with Columbia University.
The clinic is clean, airy and professional. I would recommend it to others. No complaints about the staff. Typically my questions were answered quickly. When we had some trouble in the beginning with getting our medications sorted, the issue was escalated and handled by senior staff which we very much appreciated.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
After 3 transfers (1 miscarriage at week 7, 1 chemical and 1 failed transfer), we elected to go with a multiple transfer, resulting in 1 successful implantation.
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Columbia University.
There was some confusion with ordering of medication when we first started, but this was addressed and escalated quickly and efficiently. I appreciated the response and follow through to make sure we had what we needed.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
9
Age 36 - 37
1 IVF
Poor Egg Quality
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
4 IUI With Other Docs
3 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
While Dr. Brady's empathy and compassion were evident in her interactions with me, she was also a smart doctor who uses evidence and research to make treatment decisions. After 3 prior failed IVFs with another doctor, I was at the end of my rope and ready to explore egg donors. She encouraged another try to at least attempt a fresh transfer, which hadn't been suggested to me before. That one embryo, a day 3 transfer, is now my 4 month old son.
I didn't have close relationships with the nursing staff [at Columbia University] but I found the support staff who dealt with my insurance to be great. They fought with my insurance for weeks to get approval and confirm details, even organizing a peer-to-peer review with Dr. Brady to confirm my coverage.
How was your experience with Paula Brady at Columbia University?
While Dr. Brady's empathy and compassion were evident in her interactions with me, she was also a smart doctor who uses evidence and research to make treatment decisions. After 3 prior failed IVFs with another doctor, I was at the end of my rope and ready to explore egg donors. She encouraged another try to at least attempt a fresh transfer, which hadn't been suggested to me before. That one embryo, a day 3 transfer, is now my 4 month old son.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Ultimately you need to control and make the final decisions regarding your own treatment. She will lay everything out for you and make her recommendation(s), but you can decide what is comfortable for you. By the point I was at in my treatment, I was glad to feel that it was a collaboration based on my past experience.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was personally reachable via email and always responded promptly. I could also leave a message for her or reach a nurse if I had a more urgent question. The office staff and nurses were always warm and efficient. Dr. Brady understood all that I had been through already and took my past treatments into consideration when formulating my treatment with her.
Describe your experience with your nurse at Columbia University.
I didn't have close relationships with the nursing staff but I found the support staff who dealt with my insurance to be great. They fought with my insurance for weeks to get approval and confirm details, even organizing a peer-to-peer review with Dr. Brady to confirm my coverage.
Describe your experience with Columbia University.
Very comfortable clinic environment, all things considered. They do their best to offer a relaxed experience. I joked it was like going to a spa day when I did my retrieval. The doctors work as a team, so it's probably best to be open to someone else doing your procedures. Dr. Lobo did my retrieval, which at first I was disappointed about, but when he had to enter one side thru my abdomen due to scar tissue and ended up retrieving most eggs from that side, I was thankful for him and his experience.
Describe the costs associated with your care under Paula Brady at Columbia University.
OOP cost for anesthesia. Everything else covered by my insurance, which had some lifetime maximum limits that I barely missed hitting.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
I think she would have transferred multiple embryos if we had requested, but we were not given the choice since we only had one healthy embryo to transfer.
What specific things went wrong at Columbia University?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Columbia University.
I had a couple minor hiccups, like I was supposed to get a new dose of thyroid meds and they didn't call it in on the afternoon I was set to travel away for the weekend, so I had to wait until Monday to pick up the new dose. There was also some confusion with my trigger meds and dosage, which was cleared up within a couple of phone calls. This was a last-minute change based on my bloodwork and I just needed it explained to me.
9
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 31
4 Fertility Medications
PCOS
Ashkenazi Jewish
Income $200K - $499K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I thought it was so caring that she [Dr. Brady] was specifically there for my first ultrasound and my last one where I "graduated" to a regular OB. I also thought she was always great via email, which was my preferred communication when not in the office. I also shared with her that my friends/family made comments that I was maybe too stressed or not eating right (even though I am generally pretty healthy) and she was quick to dismiss those comments and assure me that I was fine. I needed that sort of support at the time.
The staff was great [at Columbia University] - responsive and helpful... tries to make the process and painless as possible. Their staff is very friendly. Their hours are accommodating for those that work fairly long hours. I always had appointments (besides the initial consultation) in the 7-7:30am range, so could get my bloodwork and ultrasound done before work. The phlebotomist there were first-class. I've never had better experiences getting my blood drawn. Having fertility issues is so tough and Columbia does everything it can to make it easier on us.
How was your experience with Paula Brady at Columbia University?
Doctor Brady was great. From the first visit to the follow-ups, I felt as though she was incredibly knowledgeable and data-driven. Her responses often started with "recent research suggests..." or "based on multiple studies"....things like that. For me, this was really helpful because it showed she knew a lot and also kept up-to-date on the latest information out there. The clinic I went to at Columbia had rotating doctors, but I thought it was so caring that she was specifically there for my first ultrasound and my last one where I "graduated" to a regular OB. I also thought she was always great via email, which was my preferred communication when not in the office. I also shared with her that my friends/family made comments that I was maybe too stressed or not eating right (even though I am generally pretty healthy) and she was quick to dismiss those comments and assure me that I was fine. I needed that sort of support at the time.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Listen to her! She definitely knows what she's talking about!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady was so great and I appreciated her style, which was caring but also data-driven. She went through everything with me in detail during our in-person details. She was also always responsive through email and phone. I felt as though she was very invested in my success, but also very upfront around expectations and treatments so I knew what possible next steps could be.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Dr. Brady first started me with Metformin to let my body adjust to it. She wanted to see if that was enough to get my ovulation started regularly. She told me we would try that for a few months and if that didn't work on it's own, we would try a round of timed intercourse - which would involve Letrozole and a trigger shot. She told me that timed intercourse usually works within the first 4 tries and after 6, we would talk about other methods (i.e., IUI, IVF, etc.) I was very, very lucky that the timed intercourse worked for me on my 4th try.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
The staff was great - responsive and helpful.
Describe your experience with Columbia University.
Columbia Fertility tries to make the process and painless as possible. Their staff is very friendly. Their hours are accommodating for those that work fairly long hours. I always had appointments (besides the initial consultation) in the 7-7:30am range, so could get my bloodwork and ultrasound done before work. The phlebotomist there were first-class. I've never had better experiences getting my blood drawn. Having fertility issues is so tough and Columbia does everything it can to make it easier on us.
Describe the costs associated with your care under Paula Brady at Columbia University.
I was fortunate that most of my costs were covered by insurance. I don't remember the exact costs, but I believe they are comparable to other facilities that would have been in-network for me.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
9
Age 37
1 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Lawyer
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Brady was very matter of fact and straightforward but had a great bedside manner once we reached the stage of doing the procedures. I always felt like I was in good hands with her. She's very intelligent and caring and kindly answered every question I had in a very prompt manner...The protocols were not explained to me (wish they had been) and the reasoning for using one drug over another was not explained to me. One downside of the this clinic and doctor...I knew I had a high AMH and produced a large number of eggs. I ended up with 4 embryos sent for testing and 2 genetically normal embryos.
Appointments were always scheduled before 9am weekdays and weekends [at Columbia University]. The waiting room was always absolutely packed but it was run pretty efficiently... the strength was the location and times for scheduling blood draws and procedures and the fact that they accepted my insurance. It was very convenient while working full-time and was located a few blocks from my office. Weakness was that it felt like a baby factory sometimes -- it was constantly packed with patients and at times I felt very rushed. Towards the end of the cycle before I was released, the nurses got to know me and become more friendly and familiar.
How was your experience with Paula Brady at Columbia University?
Dr. Brady was very matter of fact and straightforward but had a great bedside manner once we reached the stage of doing the procedures. I always felt like I was in good hands with her. She's very intelligent and caring and kindly answered every question I had in a very prompt manner.
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
The doctor herself was always very attentive and very quick to respond to emails and questions, but the clinic was run very efficiently which oftentimes made me feel like a number. I often had to be examined by doctors other than Dr. Brady (another doctor did my retrieval) and all communications was via email.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
The protocols were not explained to me (wish they had been) and the reasoning for using one drug over another was not explained to me. One downside of the this clinic and doctor. I started the stim cycle with 150 Menopur and 200 Follistim then added 250 Ganirelix on the 5th day, with Lupron trigger 2 days before retrieval. After transfer, I was on 1 ml of progesterone in oil and estradiol 2x daily. I knew I had a high AMH and produced a large number of eggs. I ended up with 4 embryos sent for testing and 2 genetically normal embryos.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Katrina Leong)
My nurse coordinator replied with results via email in a timely manner but in general was all business. I was okay with this but I can see how some patients would prefer a more gentle bedside manner.
Describe your experience with Columbia University.
For me, the strength was the location and times for scheduling blood draws and procedures and the fact that they accepted my insurance. It was very convenient while working full-time and was located a few blocks from my office. Weakness was that it felt like a baby factory sometimes -- it was constantly packed with patients and at times I felt very rushed. Towards the end of the cycle before I was released, the nurses got to know me and become more friendly and familiar.
Describe your experience with your monitoring appointments at Columbia University.
Appointments were always scheduled before 9am weekdays and weekends. The waiting room was always absolutely packed but it was run pretty efficiently. I never had to wait too long past my appointment time and was in and out quickly.
Describe the costs associated with your care under Paula Brady at Columbia University.
I was lucky that my insurance covered the vast majority of the IVF procedure. I had to pay about $5000 out of pocket which included the ICSI procedure, genetic testing and embryo freezing.
Describe Paula Brady's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Columbia University.
My very strong preference was for a single embryo transfer, and my doctor agreed with that approach given my age.
8
Doctor
Paula Brady
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
Columbia University
New York
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 25
1 Fertility Medications
PCOS
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brady took the time to explain to me my options and why she chose the specific route that we ended up taking. She listened to my concerns and showed me genuine care and respect throughout the process. Dr. Brady exudes warmth and compassion unlike other doctors that I have encountered along the way...I felt a sense of calm and trust as soon as I met Dr. Brady. She took the time to listen to my concerns and provided me with innovative approaches that were not offered to me in the first clinic I went to...I have Pcos and responded well to clomid but did not conceive after 4 cycles of clomid/ovadril. My previous doctor was ready to move on to IVF as she felt that iui would be ineffective for us and that it was too dangerous to try as I responded with a large number of follicles to stimulation.
All of the staff [at Columbia University] was so warm, caring and helpful!...The clinic is well organized and highly efficient. I was usually in and out within half an hour from my appointment time for morning monitoring. Additionally each patient is provided with a care team in addition to the doctor (nurse, care coordinator, medication management, billing) with emails and numbers to get in contact with each member...She [Dr. Paula Brady] recommended letrazol/ovadril as research has come out that it is more effective for PCOS patients. Furthermore she projected a plan to try at least 8-12 cycles with oral medication, possibly adding iui at some point before jumping to IVF as we had only tried 4 cycles of medication and it can take people even without any fertility
How was your experience with Paula Brady at Columbia University?
Dr. Brady is a doctor that genuinely cares and is passionate about what she does. Coming from a different clinic where I felt like a number on a conveyor belt being shuffled around, I felt a sense of calm and trust as soon as I met Dr. Brady. She took the time to listen to my concerns and provided me with innovative approaches that were not offered to me in the first clinic I went to. Dr. Brady's calming and caring personality combined with her up-to-date knowledge and innovative approaches truly set her apart. I strongly feel that being under her care and feeling that trust was a key factor in successful treatment.
What's one piece of advice would you give a prospective patient of Paula Brady at Columbia University?
Trust her!
During treatment, were you treated like a number or a human with Paula Brady at Columbia University?
Dr. Brady took the time to explain to me my options and why she chose the specific route that we ended up taking. She listened to my concerns and showed me genuine care and respect throughout the process. Dr. Brady exudes warmth and compassion unlike other doctors that I have encountered along the way.
Describe the protocols Paula Brady used in your cycles at Columbia University and their degree of success.
Our case was not that involved. I have Pcos and responded well to clomid but did not conceive after 4 cycles of clomid/ovadril. My previous doctor was ready to move on to IVF as she felt that iui would be ineffective for us and that it was too dangerous to try as I responded with a large number of follicles to stimulation. Coming to Dr. Brady, I was fearfully expecting that ivf would be our only option. Dr. Brady not only dispelled that myth, but provided me with an alternate treatment approach. She recommended letrazol/ovadril as research has come out that it is more effective for PCOS patients. Furthermore she projected a plan to try at least 8-12 cycles with oral medication, possibly adding iui at some point before jumping to IVF as we had only tried 4 cycles of medication and it can take people even without any fertility complications more than four cycles of trying to conceive. We are happy to report that are first letrazol/ovadril cycle was successful.
Describe your experience with your nurse at Columbia University. (Assigned nurse: Nurse- Karen, Care Coordinator-Jenny)
All of the staff was so warm, caring and helpful!
Describe your experience with Columbia University.
The clinic is well organized and highly efficient. I was usually in and out within half an hour from my appointment time for morning monitoring. Additionally each patient is provided with a care team in addition to the doctor (nurse, care coordinator, medication management, billing) with emails and numbers to get in contact with each member.
10
Doctor
Paula Brady
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Columbia University
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5