Rated 9.2
Strongly recommend: 83%Neutral: 10%Don't recommend: 7%9.2
83% strongly recommend
52 reviews
Humanity
8.9
8.9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
8.4
8.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ Care
10
10
LGBTQ Care

Ratings of 1 indicate an unsatisfactory LGBTQ care.

Ratings of 10 indicate an excellent LGBTQ care.

Responsiveness
7.4
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wright St
Fellowship
UMDNJ

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Priya Maseelall works at

Reproductive Gynecology & Infertility
Rated 8.1
Strongly recommend: 60%Neutral: 22%Don't recommend: 18%8.1

At 4 offices

Akron
95 Arch Street
Akron, OH 44304
330-375-7722
Canfield
6674 Tippecanoe Road
Canfield, OH 44406
330-533-3490
Canton
2600 W. Tuscarawas St.
Canton, OH 44708
330-452-6010
Westerville
540 N. Cleveland Ave
Westerville, OH 43082
614-895-3333
Show 2 more
Explore Clinic

52 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 34 - 35
2 IUI
Endometriosis
Male Factor
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I can't say enough positive things about her{Dr. Maseelall], she's willing to adjust and try our different protocols, she listens to what I have to say, what my concerns are, and addresses them directly with facts....I have always felt like Dr. Maseelall knows exactly who I am
The nursing staff is very organized, communicates directly, and are there to help answer any questions you may have. Most commonly they are very busy, so when you call in with a question you normally leave a voicemail but they have always gotten back to me in 24hours or less
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
I was very nervous the first time that we met with Dr. Maseelall, I tend to have a bit of anxiety so I'm always a little on edge. The first meeting with her was great, even though there was hard to take information, I appreciated her ability to be compassionate with still being very direct about where our issues are, as well as what our options can be. I have never felt like a number, even though I know that they are so very busy at RGI, I have always felt like Dr. Maseelall knows exactly who I am and what we even discussed at our last appointment.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
I can't say enough positive things about her, she's willing to adjust and try our different protocols, she listens to what I have to say, what my concerns are, and addresses them directly with facts. I would say it's easy to be comfortable with her, and trust in her. So ask all of your questions, knowing that there will be an answer, and trust in her.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr Maseelall has always, and continues to show interest in our lives outside of why were are there. This is a great break from the stress of infertility, and takes a bit of the edge off knowing that we will be able to have a 'normal' conversation, and not just stressful ones.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I have done 2 IUI's, and waiting to move forward with IVF. During the IUI's adjustments from the 'normal' timing were made to fit my cycle. The first IUI went fine, ultrasounds etc was ok. The second IUI, I had a cyst, so there was bloodwork done to see if we were even able to move forward. We were in the clear for that, so next US my follicles were not ready, so we waited 2 days for another US and then were in the clear to trigger that day. We have now discussed IVF, and since we only have one opportunity at this IVF thing due to financial issues, Dr Maseelall was very understanding and set up a plan of attack for an aggressive protocol with stims, and what our options are if we only have 1 normal embryo or multiple normal embryos. We know what will happen next, and what to expect.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff is very organized, communicates directly, and are there to help answer any questions you may have. Most commonly they are very busy, so when you call in with a question you normally leave a voicemail but they have always gotten back to me in 24hours or less
Describe your experience with Reproductive Gynecology & Infertility.
During our first visit, which was a consultation, we did wait in the lobby for a decent amount of time to be called back. In the moment it did make me more stressed out and nervous, but after understanding all of the things that they deal with in their office, I was very understanding to it. I thought that if I had some type of emergency or needed extra time with the Dr. or Nurse, or even if the Dr was just reviewing paperwork so they had a better knowledge of their patient... I would hope that they would spend that time with me too. So, I will never have a problem waiting for Dr. Maseelall, although we haven't had to wait since that first appointment! She is very compassionate, but direct so you never have to try to read between the lines, she will tell you straight and I appreciate that because I don't go home worrying about things or over thinking them. I know she will be honest with me.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
IUI was approximately $1,000 - they submitted everything through my insurance to see if there was any coverage but unfortunately my insurance does not provide any coverage for anything infertility related.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Her protocol with PGS tested embryo's is to transfer 1.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
9
NPS
9
Age 34
1 IUI
Male Factor
European
Income $50K - $99K
Sales Representative
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
During our consults she [Dr. Priya Maseelall] sat and spoke to us across a table, instead of while typing in a computer. She is compassionate but direct...was very direct and clear in explaining to us why we were not getting pregnant. After being labeled as "unexplained" for 3 years by another physician, she sat us down and showed us exactly what our issue was...at no point did I feel she was apathetic. When our last IUI did not work, we had a consult for IVF where she explained everything clearly and patiently answered all of my questions.
RGI is a very busy clinic. I have felt a little rushed when there for ultrasounds or bloodwork. However the staff is always kind and compassionate. I do feel that they could do a little better job explaining the process for each appointment...RGI/Dr Maseelall are strong supporters of eSET. We had to attend an IVF meeting where they explained their rationale for this. It was clear, and I agree with that plan.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr Maseelall was very direct and clear in explaining to us why we were not getting pregnant. After being labeled as "unexplained" for 3 years by another physician, she sat us down and showed us exactly what our issue was. Although she was direct, at no point did I feel she was apathetic. When our last IUI did not work, we had a consult for IVF where she explained everything clearly and patiently answered all of my questions.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Come into your consult prepared with any questions you might have. I had a list of them, and she did a great job of patiently answering each one until I felt comfortable and satisfied.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Although RGI Akron is a very busy clinic, they do a pretty good job of making you feel like a person through this journey. During our consults she sat and spoke to us across a table, instead of while typing in a computer. She is compassionate but direct, which I really appreciated.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I had previously done 2 rounds of Clomid and IUI with a different clinic. She explained that she would like to try one more round of IUI using a different medicine, but if that didn't work we would proceed to IVF. For that round we used the oral Letrozole with a trigger shot and then an IUI. We didn't get pregnant, but we knew that our chances were very low for IUI to work.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
RGI is a very busy clinic. I have felt a little rushed when there for ultrasounds or bloodwork. However the staff is always kind and compassionate. I do feel that they could do a little better job explaining the process for each appointment. For example when a procedure is complete letting me know whether to wait there when ready, or if they will be back with paperwork, etc. I felt unsure each time what my next set was before leaving.
Describe your experience with Reproductive Gynecology & Infertility.
RGI is a busy clinic so I have had to wait past my appointment time a few times. It is a private practice clinic, so things are a little more personal than my previous experience at a large Clinic. They are always good about getting back to me if I call and leave a message. They are one of the only clinics in the area that offers an IVF Guarantee program to bring home a baby. They have multiple locations, so if you need a different appointment time or location, they can be accommodating. Their blood draw lab is on-site, however they use outside labs to process all of their tests - this has led to confusion on the billing side to track what/who each bill was for. Their billing coordinator was very helpful in explaining the charges and different labs they use. I do wish that they had online medical records, I got used to that with my old clinic and think that would be a value add for them.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
A lot of my testing was outdated (about 3 years old) so I had to have a fair amount of testing done to update my records. Because of that we had a large amount of lab costs. We were charged for our consult and the imaging done. I watch our medical charges carefully due to being mischarged in the past at another Clinic, and I haven't seen any charges through RGI that I didn't agree with. Our IUI was not covered, so that charge was an upfront cash fee.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
We have not started IVF yet due to Covid-19, however RGI/Dr Maseelall are strong supporters of eSET. We had to attend an IVF meeting where they explained their rationale for this. It was clear, and I agree with that plan.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
During our IUI cycle the clinic forgot to call in my prescription for my trigger shot. This is a time and temperature sensitive medication. They use a mail order pharmacy and told me that the lab would call me in time to receive my medication. When I hadn't heard from the pharmacy 4 days before I needed it I called them. They said they didn't have an Rx on file. So I had to call the clinic and get it sorted out, which they told me they forgot to send it. By this time it was the next day, a Friday, and I had to pay overnight weekend shipping fee to receive the medication in time for my Monday appointment. Only to get to my appointment and explain what happened to Dr Maseelall for her to say, they keep backups there in the office that I could have used. I was frustrated, but accidents happen. I also could have called the pharmacy earlier to check - and will from now on.
9
Doctor
Priya Maseelall
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 39
1 Fertility Medications
Anovulation
Diminished Ovarian Reserve
PCOS
Tubal Blockage
Other
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
After seeing 5 other dr's to try to diagnose the issues I was having (what eventually lead to our infertility), Dr Maseelall and her staff and the ONLY ones that ever took the time and care to really evaluate and listen to what we were telling them and finally found the answer and has been able to treat the underlying cause of our infertility and is now helping us to create a family...has a very upbeat, bubbly personality which meshes very well with my own personality and that of my husband's. I honestly have not seen any weakness in her.
Everyone in the satellite clinic and the main clinic [of Reproductive Gynecology] are friendly and knowledgeable. And the nurses generally work between both my staellite office and the main office, so I was seeing familiar faces at either place. The satellite clinics are only used for basic appointments, so all of our procedures were done at the main office...the ERA was unsuccessful. The lab said that there wasn't enough tissue to perform the test.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr Maseelall is very kind and compassionate. She not only took the time to diagnose and treat the underlying cause of our fertility problems but she also took the time to get to know us as a couple. Some may view it as a weakness, but I feel that a doctor that truly knows her patients and can actually empathize with them, with what they are going through, is far superior. She gave us honest, straightforward answers to every question we have asked. She has never sugar-coated anything, but has given us the truth and facts in a manner that was easy for us to understand but yet that we grasped the severity of the situation. Every surgery that she has performed on me, I sae her prior to the surgical appointment and then again in the OR prior to being put under. Which, for me, was a huge relief, knowing that she was there. My family is very strong in our faith and we pray about everything. And she has never looked at me like I was crazy or treated me like my faith wasn't just as important as her medical knowledge -which I had had in the past from a previous dr who told me that it wasn't! Dr Maseelall has a very upbeat, bubbly personality which meshes very well with my own personality and that of my husband's. I honestly have not seen any weakness in her.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Go! Don't wait like everyone says. We listened to people -including drs- who said we had plenty of time. That we were still young. But guess what? Those people, those DOCTORS didn't diagnose me with PCOS, and because of that. The waiting just led to a more serious condition - complex endometrial hyperplasia with a-typia. Something that could have FULLY taken my fertility and ability to ever carry a child, had Dr Maseelall not caught it and then treated it with tenacity.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr Maseelall has always taken the time to answer EVERY SINGLE QUESTION we have ever had. When our FET using donor embryo failed, she was more upset than we were!! We've been through so many let downs that we truly didn't expect a positive result, even though we tried to stay positive. She was genuinely upset and honestly, was puzzled as to why the embryo didn't attach. The entire staff treats you like you are the only patient they are seeing, taking the time to answer questions and really talk to you. After seeing 5 other dr's to try to diagnose the issues I was having (what eventually lead to our infertility), Dr Maseelall and her staff and the ONLY ones that ever took the time and care to really evaluate and listen to what we were telling them and finally found the answer and has been able to treat the underlying cause of our infertility and is now helping us to create a family.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Our very first round, we used lupron to suppress my own hormones. Then I started taking estradiol and baby aspirin. We had to cancel the cycle because I spontaneously ovulated -something I hadn't done in nearly 7 years. She then had me take provera to force me to have a period to shed the lining. When our next cycle was to start, Dr Maseelall discovered that I had developed a cyst so she had us delay the cycle until the cyst disappeared or shrank. We then decided to use letrozole and use my own natural cycle to prepare my uterus and body for an embryo transfer using a donor embryo. I took 4 letrozole pills every day for 5 days. Several days of monitoring my lining growth and symmetry, the size of the follicles I was creating (I produced a total of 5 with 3 growing large enough to actually be released), and then followed by a shot of hCG to trigger ovualtion, followed by 1 week of progesterone shots, an FET using our donor embryo, and then followed by 10 days of progesterone shots.... And a negative pregnancy test. After the test came back negative, we had a heart-to-heart conversation with Dr Maseelall about our options and chances of our 2nd embryo (we only had 2) implanting if we did another round. She suggested doing an ERA test for our next round to see how receptive my uterine lining actually is. So we did it. Using the same protocol we used for our failed transfer. I only produced 3 follicles this time. And the ERA was unsuccessful. The lab said that there wasn't enough tissue to perform the test. With Christmas a month away, we opted to take a month off and to regroup after the holiday. We have not redone the ERA test as of yet because we have been doing a lot of praying and reevaluating, and discussing the possibility of using a surrogate, which we had discussed with Dr Maseelall the last time we saw her.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
Most of the time I have gone in, I have had the same nurse. Just because that is how her schedule fell. All of the nurses were kind and compassionate, taking time to answer questions when asked, and very thorough.
Describe your experience with Reproductive Gynecology & Infertility.
RGI has several satellite offices in addition to their main office in Akron. It makes seeing your dr even more convenient. I first saw Dr Maseelall at a satellite clinic which was only about 25 minutes from my home, vs the hr drive to the main clinic. Everyone in the satellite clinic and the main clinic are friendly and knowledgeable. And the nurses generally work between both my staellite office and the main office, so I was seeing familiar faces at either place. The satellite clinics are only used for basic appointments, so all of our procedures were done at the main office.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
The legal aspect of securing legal rights for our donor embryos cost $5000 for the 1st and an additional $2000 for the 2nd. Our FET cycle, without the cost of medication, cost $3500. For our ERA round, we paid for bloodwork only, which cost us $40 per stick, for a total of $160.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
I am grateful that Dr Maseelall explained to us the reasons why she would only transfer one embryo for us. My health and safety were paramount for her.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 33
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Prefer not to answer
Income $50K - $99K
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
At retrieval we got 12 eggs, 11 were mature, 10 fertilized and on day 5 we ended up with 5 embryos to freeze and transfer later...[Dr. Maseelall] guided us to only transfer one. The risk with multiples is high and since we have two embryos that are graded 4AA we are 100% comfortable transferring one to have the best chances of success...Always willing to answer any questions you may have and comfort you in times of need. The only time I felt like a "number" would be on monitoring appointments when she comes in to do ultrasounds and leaves right after that. There doesn't seem to be much time to answer questions because you feel bad taking up time when she is rushing.
The price for our IVF cycle [at Reproductive Gynecology] was 8,000. We had to pay an extra 1,000 to freeze our embryos since I had to have surgery after retrieval. That price includes retrieval, all monitoring and transfer. Meds were a separate cost...We have only had a couple times where they were running late on appointments. Getting blood work is always fast and easy, those nurses are great.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Doctor was great. She was involved every step of the way including testing, two surgeries, retrieval and transfer. She was ready to answer questions and help any way she could. When a road block came up during our treatment, she figured out a way to keep things moving and only pushed our time out a few weeks instead of anything longer. She keeps the patient and the situation in mind while doing everything so that her patients have the best chances of getting the baby they so badly want
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Come to your appointments with any questions written down. You never know what will come up during your appointment, so having everything written down helps keep your mind on track, and also help if other questions pop up during the appointment so that you don't forget what you originally wanted to ask. Sometimes she can talk fast and move on, don't be afraid to ask her to explain something again, she is there to help so use her to your advantage
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
She is a great doctor. Always willing to answer any questions you may have and comfort you in times of need. The only time I felt like a "number" would be on monitoring appointments when she comes in to do ultrasounds and leaves right after that. There doesn't seem to be much time to answer questions because you feel bad taking up time when she is rushing.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Around two weeks of birth control to start. Then 10 days of stims - Menopur and Follistim for all 10 days, around day 5/6 we added in Ganirelix. Day 10 we did the trigger shot as well and 36 hours later we did retrieval. At retrieval we got 12 eggs, 11 were mature, 10 fertilized and on day 5 we ended up with 5 embryos to freeze and transfer later. Being a first timer with IVF I didn't ask a lot of questions on the medications, I trusted that my doctor knew what the best course of action was for us.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle)
Michelle was great to work with. She always made you feel comfortable and encouraged asking questions. She even left a voicemail and left her personal cell phone number so I could call her back and talk. Michelle and Jenna were great with teaching us how to use the meds. We felt totally comfortable when starting injections because of the knowledge they gave us during the teaching demonstration
Describe your experience with Reproductive Gynecology & Infertility.
Overall the clinic is great. We have only had a couple times where they were running late on appointments. Getting blood work is always fast and easy, those nurses are great. Sometimes it can be overwhelming walking in and seeing a full waiting room, but they move fast since a lot of people are just getting blood work. The only thing I think they could improve (and this isn't all the time, just a few times) one of the ladies at the front desk sometimes isn't the nicest person. I get that people have bad days, but when you are working in such a sensitive area there should be more compassion and care when dealing with people over the phone and in the office.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Initial testing to determine cause of infertility was sometimes paid by insurance but most times it was not. The price for our IVF cycle was 8,000. We had to pay an extra 1,000 to freeze our embryos since I had to have surgery after retrieval. That price includes retrieval, all monitoring and transfer. Meds were a separate cost. For stims meds we paid about 3,500 for our 10 days of meds. The doctor prescribed them perfectly and we had nothing left over that was wasted, and we had enough to make it through all of our days. Meds for the frozen transfer prep were another cost. I believe those were around $1200. Some of those were covered under insurance so they were cheaper, but the Lupron kit was the most expensive of that process.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Doctor guided us to only transfer one. The risk with multiples is high and since we have two embryos that are graded 4AA we are 100% comfortable transferring one to have the best chances of success
10
Doctor
Priya Maseelall
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 27 - 28
1 IVF
Male Factor
European
Income $100K - $199K
Teacher
Strongly Recommends
Strongly Recommends
Successful
[Dr. Maseelall] always explained things in layman’s terms, was candid/frank but always had a solution if there was a problem or an answer to the possible questions. She went out of her way to stop me in the hall on occasion to follow up and make sure I had my questions answered...there were some visits where the nurse was with me basically the whole time and Dr. Maseelall would pop in for a few seconds to say everything looks fine and ask if I had any questions
[the Reproductive Gynecology nurse] is so great with patient communication and making me feel personally cared for...25 eggs, 17 mature, 11 fertilized, and 7 day 5 blasts...Strength - the front desk women are always quick/timely. There’s never a wait to check out and they can always help with questions, billing, scheduling etc very professionally. Weakness - the wait times were so variable. Sometimes I’d wait 10min, other times 40min.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall has been so incredible. I couldn’t imagine a better person to help us through this process. She always explained things in layman’s terms, was candid/frank but always had a solution if there was a problem or an answer to the possible questions. She went out of her way to stop me in the hall on occasion to follow up and make sure I had my questions answered /everything I needed. I am so grateful for Dr. Maseelall and am so happy to have such a great doctor to go back to next time we want to get pregnant.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Trust the process and take everything as it comes — these people really know what they’re doing.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
I definitely feel that Dr. Maseelall did her best despite a naturally busy clinic to be intentional with her tone of voice and wording. She always made me feel welcome and comfortable. The only thing that made me mark one rating away from perfectly human is that there were some visits where the nurse was with me basically the whole time and Dr. Maseelall would pop in for a few seconds to say everything looks fine and ask if I had any questions. Maybe I should have been more prepared with questions written down but often I’d feel like I didn’t have time to think of any questions before she was already back out the door. Again I completely understand that it’s busy and there’s a ton of patients so some of that aspect you can’t really get around.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
During egg retrieval, I took follistim and menopur daily for 5 days. On the 6th day I started Ganirelix. On day 11 I triggered with Lupron. On day 13 I had my egg retrieval, 35hrs after trigger. I do not know the rationale for those. My body is healthy and fertile so I believe the idea was to keep it simple. We got 25 eggs, 17 mature, 11 fertilized, and 7 day 5 blasts. All 7 were tested genetically normal through PGT-A testing. For embryo transfer, my first transfer in December we used birth control for 10 days, then 6mg Estradiol daily (2mg 3x daily) for about 10 days, then for 5 days leading up to transfer I took 4mg daily of estradiol, 2mL progesterone in oil and I believe 16mg Medrol. Medrol stopped after transfer but progesterone and estradiol continued through the chemical pregnancy. My betas were 6, 23, 43, 37, 5, 0. In February, my second transfer had the same protocol — birth control for 10ish days, then estradiol 3x daily, then 5 days of Medrol, 2x daily estradiol, and 2mL daily of PIO, then after transfer just estradiol and PIO which I am still currently on at 11 weeks pregnant. Hoping to stop meds next week. This current pregnancy has been healthy with a couple of really nice ultrasounds and fetal heart rates to prove it :) I did/do have a subchorionic hematoma. I experienced moderate bleeding at 6 weeks for two days but have had no bleeding since then. From my 6 week ultrasound to my 9 week ultrasound the hematoma clearly decreased in size and showed signs of tissue healing. I was taken off pelvic rest at 9 weeks but am on extra activity restrictions for the duration of my pregnancy (walking and other light forms of exercise only).
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Joyce)
I love Joyce. Her voice on the phone is always so comforting and helpful whether it’s good or bad news. She is so great with patient communication and making me feel personally cared for.
Describe your experience with Reproductive Gynecology & Infertility.
Strength - the flow of bloodwork and appts - it helps the wait time go by when you can get bloodwork done while you’re waiting to see the doctor. Strength - the front desk women are always quick/timely. There’s never a wait to check out and they can always help with questions, billing, scheduling etc very professionally. Weakness - the wait times were so variable. Sometimes I’d wait 10min, other times 40min.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
The total cost of everything we’ve done has probably been about $30,000 worth. Luckily I have some insurance coverage but we have definitely paid at least $7,000 out of pocket due to hitting my out of pocket limit on my insurance both years plus covering additional costs that were not covered by insurance for example the PGTA testing was $4000 out of pocket.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
Only one time an appt was lost but they were able to fit me in as I showed them the message I was sent confirming the appointment so it was clearly their mistake. One time waiting for a blood test result nobody called by 5pm so I messaged and asked someone to call me. I know sometimes they run behind and call a little later depending on the day but prior to that time I had always been called between 1-3:30. Prior to my second embryo transfer, my paperwork showed changes in dosages of my Progesterone in oil and my Medrol. When I questioned it, they said it was a mistake so it’s a good thing I asked. Lastly, prior to both embryo transfers nobody let us know what embryo was being used. I had to ask / confirm that we were using the best embryo. Maybe they think it’s an understood assumption but from patient’s perspective the embryo is the reason we’re here so the clarification helps put our minds at ease and feel like we know what’s going on.
10
Doctor
Priya Maseelall
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unsuccessful
NPS
10
NPS
10
Age 33 - 35
9 IUI
1 IVF
Donor Sperm
Other
Income $50K - $99K
Graphic Designer
LGBTQ
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Maseelall has been very truthful, honest and open about everything we have gone through...She's never made us feel not worthy of treatment or parenting. She's always encouraged us and given us advice based on what she knows to be "best" for us...she talked to us about using hormones and though I was hesitant, she explained how they could help and that we could try and go from there
I was generally in and out for every ultrasound. I didn't always see [my doctor] for them...[Reproductive Gynecology] strengths are that they don't make you wait too long and can accommodate you as much as they can. Weaknesses would be that they are often times really fast paced and sometimes things can be lost in translation. We're not unhappy with how they communicated but sometimes it was hard to get in touch them.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall is very energetic and positive. She is compassionate about her patients and what she does day in and day out. Sometimes she moves a little too fast, but she has to! She's never made us feel not worthy of treatment or parenting. She's always encouraged us and given us advice based on what she knows to be "best" for us. We believe she truly cares about her job and her patients.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Be ready with questions. Stay firm on getting answers. Be as open as you can be and you will get everything you need from her. Be your own advocate, but not because she won't help you but because you know yourself best and she can't help if you're not up front about what's going on.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall has been very truthful, honest and open about everything we have gone through. She made us feel comfortable from the moment we met with her in the consultation to every single appointment following.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
The first 3 cycles, she advised we could try "naturally" as we didn't know what my fertility looked like. On paper, she described everything as "good" for fertility. After those 3, she talked to us about using hormones and though I was hesitant, she explained how they could help and that we could try and go from there. We started with Clomid and I responded well to that, but again no results. We then talked about Letrozole and moved to that. Again, no results. At this point we had a consultation about IVF. Me being hesitant, again, she took the time to answer all of my questions about my concerns and my wife and I decided this was the best action. Everything went according to planned, until the genetic testing. She told us this was just "bad luck" and there was no true explanation as to why it didn't work. Dr. M said we can try again, which is where we are currently at in our journey.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Jen/Ashley/Joyce)
Everyone within RGI was beyond helpful, compassionate and responsive. They always answered all my questions, no matter how ridiculous they seemed sometimes!
Describe your experience with Reproductive Gynecology & Infertility.
Their strengths are that they don't make you wait too long and can accommodate you as much as they can. Weaknesses would be that they are often times really fast paced and sometimes things can be lost in translation. We're not unhappy with how they communicated but sometimes it was hard to get in touch them.
Describe your experience with your monitoring appointments at Reproductive Gynecology & Infertility.
I was generally in and out for every ultrasound. I didn't always see Dr. Maseelall for them, it was usually who was at the clinic that was closer in proximity to us on the days that I had to be there.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
At this point in our fertility journey, our combined total costs are about $38,000.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
LGBTQ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ Care
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
8
NPS
8
Age 32 - 34
2 IUI
4 IVF
Diminished Ovarian Reserve
Endometriosis
Male Factor
European
Income $200K - $499K
Neutral
Neutral
Success w/ Doc Too early to know
Most of our consultations were very productive. [Dr. Maseelall] provided us with a lot of information and used visuals to explain things. She took extra time with my husband who wasn't as well versed in the fertility lingo. Weakness is that she moves fast, so sometimes you get news and haven't had the time to process it, but she is already moving towards the next step...
[at Reproductive Gynecology] When there was some concern about my medicine arriving on time the nursing staff was on top of it, and checked in on me to make sure I had what I needed...Weakness - The front desk staff was terrible. Left me waiting for hours in the waiting room (one of the rare days where it was practically empty) and a nurse came out to find me because they were about to cancel my IUI since I "failed to show up."..
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Most of our consultations were very productive. She provided us with a lot of information and used visuals to explain things. She took extra time with my husband who wasn't as well versed in the fertility lingo. Weakness is that she moves fast, so sometimes you get news and haven't had the time to process it, but she is already moving towards the next step.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Sometimes she is too positive and chipper. This journey has a lot of ups and downs. Most of the time she is the perfect fit, but sometimes when you are down in the dumps you don't want the pick me up.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
I really like that I get to see my doctor at every appointment. She is personable while direct. When there was some concern about my medicine arriving on time the nursing staff was on top of it, and checked in on me to make sure I had what I needed.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Not sure which protocol I was on, but is seemed fairly standard, and added in hgh. I didn't get as many eggs as initially expected, but we didn't get nothing. Continued on basically the same protocol with just some minor adjustments through the rounds and got consistent results. While it of course would have been nice to have had more productive rounds, I don't think either party wanted to mess with what was clearly working well enough.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Joyce)
Super sweet nurses. All the nurses were very kind, and definitely wanted to be helpful, but I don't think they always showed the level of fertility expertise that you would expect.
Describe your experience with Reproductive Gynecology & Infertility.
Weakness - The front desk staff was terrible. Left me waiting for hours in the waiting room (one of the rare days where it was practically empty) and a nurse came out to find me because they were about to cancel my IUI since I "failed to show up." When they weren't being snippy and on a power trip to patients they sat there and gossiped. I've noticed a lot of newer friendlier faces at the front desk, so I think this problem is being solved. I haven't seen a poor interaction in weeks.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Pricey
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
eSET is standard.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
The clinic hasn't updated some of their policies or educated staff about some of the newer studies and data that has been released in the infertility world which resulted in them providing me incorrect information about results. Also, there was a change in diagnosis following a spontaneous chemical pregnancy which was not relayed to me as soon as I think it should have been.
8
Doctor
Priya Maseelall
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 1 Egg Frozen
NPS
10
NPS
9
Age 37 - 38
3 Egg Freezing
Diminished Ovarian Reserve
Other
Income $200K - $499K
Operations
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Unless out of town, Dr. Maseelall always oversees all aspects of care including preforming all ultrasounds. She gets to know you as a person...[she] was willing to take a chance on us with her mini stim cycle program fully knowing our past results. She has spent lots of time with us reviewing our medical history from our old clinic and talks to us one on one while not at a computer..
During my time at RGI, there have been a lot of new faces in the nursing department and you can tell which ones are getting trained/up to speed on everything...Mini Stim Cycle - $22,500, Meds for 4 cycles $16,000ish, Trio Test $1,000...Their move to their new patient portal app has been great and has made everything much easier on the patient's end. I find that I have less questions now on next steps, etc. Don't be afraid to ask questions and advocate for yourself.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall has been a breath of fresh air for us. Our old clinic in VA had given up on using my eggs and recommended egg donation. Dr. M was willing to take a chance on us with her mini stim cycle program fully knowing our past results. She has spent lots of time with us reviewing our medical history from our old clinic and talks to us one on one while not at a computer. She is very straightforward but compassionate at the same time. I wish we had been living in Ohio earlier in our TTC process to see her and avoided the year we spent at a large nationwide clinic with offices in the DC/VA area. We currently have one normal embryo frozen and are preparing the transfer.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Don't be afraid to ask questions. She will take the time to answer every single one.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Unless out of town, Dr. Maseelall always oversees all aspects of care including preforming all ultrasounds. She gets to know you as a person. At my previous clinic in VA, I felt like a number and barely saw my doctor.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Having a DOR, we opted to do a 3 mini stim cycle program. Knowing we were paying out of pocket, this helped save a little on medication. All cycles used menopur and omitrope with adding in clomid during two of the cycle.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
During my time at RGI, there have been a lot of new faces in the nursing department and you can tell which ones are getting trained/up to speed on everything. I was not assigned a main contact nurse however would text a main number. I had been assigned a nurse at my previous clinic and found it helpful. They did recently switch over to a new patient system and I have found it to be WAY better than their previous system.
Describe your experience with Reproductive Gynecology & Infertility.
Previously coming from large clinic with numerous locations that is very modern, you should know this is not RGI. It has more of a homely feel to it (it is still very clean, etc.). Their move to their new patient portal app has been great and has made everything much easier on the patient's end. I find that I have less questions now on next steps, etc. Don't be afraid to ask questions and advocate for yourself.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Mini Stim Cycle - $22,500, Meds for 4 cycles $16,000ish, Trio Test $1,000
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
NA
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
NA
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 31 - 32
1 IVF
Male Factor
PCOS
Tubal Blockage
Other
Income $100K - $199K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Maseelall is very down to earth. She doesn't sugar coat her findings, but she isn't harsh about delivering the news. She also steps in when the nurses aren't communicating to her liking 100%. When I had to have a D&C, [she] performed that surgery also...[she] has alot of patients, so keep in mind a generalized meeting (no scans) might take some time to get scheduled...during one of my miscarraiges that was found during an ultrasound from no heart beat being found, Dr M took her time to explain to me my options, but was also extremely heart felt
I have only been to the Akron office [of Reproductive Gynecology]. Extremely busy. Expect to arrive to your appointment early, but you will still not be seen on time...Michelle (the IVF coordinator) - we started out on a bad foot due to miscommunication with genetic testing, but after that we rarely had any communication since the other nurses talked to me after my appointments, unless she was the only nurse in the office. (weekends) Kathleen - amazing. Super Sweet.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall is very down to earth. She doesn't sugar coat her findings, but she isn't harsh about delivering the news. She also steps in when the nurses aren't communicating to her liking 100%. When I had to have a D&C, Dr. Maseelall performed that surgery also.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall has alot of patients, so keep in mind a generalized meeting (no scans) might take some time to get scheduled.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
RGI has alot of patients, there is no doubt about that. I do have to say though, during one of my miscarraiges that was found during an ultrasound from no heart beat being found, Dr M took her time to explain to me my options, but was also extremely heart felt. I know she had other patients to see, but she made sure I was taken care of during this extremely difficult time.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I had one egg retrieval. From the start of my STIMs to egg retrieval, it took 2 full weeks. In those 2 weeks, I had about 6 ultrasounds. FET round 1 - Estrogen and PIO. Transfer was delayed one week due to my lining not being thick enough, increased Estrogen for that. Resulted in early Miscarriage. FET round 2- Estrogen (double the dose) and PIO. Transfer was delayed one week due to my lining, again. Resulted in 7 week Miscarriage and D&C. ERA - My body was not responding to Estrogen. Cancelled cycle, and Dr Maseelall decided to do a natural cycle (without meds). Took my body 5 weeks to ovulate, but ERA trio was completed (still used PIO). ERA results came back with some findings that needed antibiotics. FET round 3- since my ERA was done with a natural cycle, transfer was done naturally too. (Still used PIO) Transfer fully failed.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
Michelle (the IVF coordinator) - we started out on a bad foot due to miscommunication with genetic testing, but after that we rarely had any communication since the other nurses talked to me after my appointments, unless she was the only nurse in the office. (weekends) Kathleen - amazing. Super Sweet.
Describe your experience with Reproductive Gynecology & Infertility.
I have only been to the Akron office. Extremely busy. Expect to arrive to your appointment early, but you will still not be seen on time. I've waited as long as 45 min in the waiting room (after scheduled apt time) to be seen.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
$9k upfront (not including meds or genetic testing). $35 copay for each visit. Another $3k after first miscarriage. I do not have an estimation of costs for all blood draws
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Only performs Single embryo transfers
9
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Gynecology & Infertility
Canton
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
8
NPS
8
Age 29
European
Income $0 - $49K
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Maseelall seemed very interested in learning about our experiences causing us to seek infertility treatment. She also was helpful and patient when explaining processes and with questions we had...[She] seemed very adamant that only single embryo transfers are the best. Can completely understand why, when the risk of miscarriage is higher otherwise, along with other complications.
They [Reproductive Gynecology] were quick to contact us back and schedule an appointment. Due to the corona virus quarantine rules we had to do a virtual appointment but the office personell were awesome in calling us and making sure we were up to date on our appointment and making sure our doctor had all the information she needed...The nursing staff seemed eager to help with appointment setups, any questions we had, just overall very friendly
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
I liked how friendly she was. I've only seen her once, so I can't say much else besides I wouldn't mind seeing her again and getting better aquainted. It is too soon for me to give an honest critique for her, as my opinion could change upon knowing Dr. Maseelall better, but I felt comfortable around her.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Write down any questions you want to remember to ask! Keep a notebook handy, it makes it easier for both doctor and patient.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall seemed very interested in learning about our experiences causing us to seek infertility treatment. She also was helpful and patient when explaining processes and with questions we had. I can honestly say I'm looking forward to our next appointment.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
All I have had done is the first consultation and first labs drawn. Gotta love the phlebotomist, she's a pro!
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff seemed eager to help with appointment setups, any questions we had, just overall very friendly. No complaints!
Describe your experience with Reproductive Gynecology & Infertility.
Following the surgery at the hospital I was advised to contact this clinic. They were quick to contact us back and schedule an appointment. Due to the corona virus quarantine rules we had to do a virtual appointment but the office personell were awesome in calling us and making sure we were up to date on our appointment and making sure our doctor had all the information she needed. Our first virtual appointment went smoothly with the doctor showing compassion for all we had went through and giving us hope that we could still have children. Once we went to the clinic for our first round of testing we found the clinic clean and the personnel friendly. We are now waiting for our second virtual appointment with the doctor.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
IVF cycle was $14,600, medicine $4000-$6000, cost of first consult was $150.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Dr. Maseelall seemed very adamant that only single embryo transfers are the best. Can completely understand why, when the risk of miscarriage is higher otherwise, along with other complications.
8
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
8
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 37 - 39
1 IVF
1 Egg Freezing
Male Factor
Recurrent Pregnancy Loss
Unexplained
European
Native American
Income $50K - $99K
Engineer
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Priya Maseelall] is very compassionate and kind and thorough. She thoroughly reviewed my chart and cane up with a plan to help us. After the failed first transfer, she orders a ERA and then sat down and spoke with us about the results and what was next...so welcoming and kind and addresses me by name and have compassion when then they are treating me.
Initial consult appointment [at Reproductive Gynecology] is very long, but once you get going into treatment, they are a well oiled machine. I love the handouts and details instructions. For blood draws and lining checks you hardly wait at all, 10 minutes tops. The procedures were all done right at the clinic and the embryo transfer was awesome...I haven’t had one bad experience with anyone at RGI.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She is very compassionate and kind and thorough. She thoroughly reviewed my chart and cane up with a plan to help us. After the failed first transfer, she orders a ERA and then sat down and spoke with us about the results and what was next. She also reduced the amount the test was to help us with money. She also said I am first in line when they open again since my second Transfer was cancelled two days before it was to happen due to covid-19
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Feel open to ask questions, she is great at answering in a direct and easy to understand way.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall and her staff is so welcoming and kind and addresses me by name and have compassion when then they are treating me.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I have recurrent miscarriage due to thrombophilia, mthfr factor v Leiden and my husband has low sperm count. We did estradiol, steroid, baby aspirin, PIO shots and a steroid to prep before transfer. For my husband it was ivf with ICSI and pgs testing. For my diagnostics I had lots of blood panels and thyroids stuff, some saline test, hysterioscopy, and ERA test.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle Adkins)
Love them all, very kind and nice. Especially Kathleen is so kind. She has helped me a lot and was the one who called me with results of failed transfer. She was very compassionate about the loss. I haven’t had one bad experience with anyone at RGI.
Describe your experience with Reproductive Gynecology & Infertility.
Initial consult appointment is very long, but once you get going into treatment, they are a well oiled machine. I love the handouts and details instructions. For blood draws and lining checks you hardly wait at all, 10 minutes tops. The procedures were all done right at the clinic and the embryo transfer was awesome,!we saw the embryo on this huge screen - very special. They even gave me a large 8x10 of our embryo.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
$14,000 for egg retrieval and ivf with ICSI and pgs testing and one transfer. Meds were $2800. Then ERA test $750. Then second frozen embryo transfer is $3500. We did not qualify for their baby guarantee program because I have had more than two miscarriages.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
My doctor says over 40 you can do 2 embryos.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
Uterine Fibroids
European
Income $200K - $499K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
We did ask her about a multiple embryo transfer, seeming that we thought we would have better results by transferring both embryos. Dr Maseelall explained the risks with that and the end result we wanted was one healthy baby...sat down with my husband and I. She talked to us face to face. She described expectations, she was warm, caring and kind.
I had a surgery, removal of uterine polyps and endometriosis,medications with one egg retrieval, one frozen embryo transfer resulting in one live birth [at Reproductive Gynecology]...The staff at rgi was always helpful.returned phone calls after leaving messages...Our IVF treatments not including my surgery totaled around 10k, my surgery was 21k and 5k out of pocket
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall always made us feel more at ease. She was honest about our low chance of conceiving but never made us feel like she wouldn’t try that much harder for us. At every appointment she answered every question (even ones that might have been crazy) she eased my anxiety. She made my husband and I feel like we belonged there and that she would try to do everything she could to give us a child. We owe Avily’s life to her. Without dr Maseelall our little one wouldn’t be here.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Ask away. Dr Maseelall is Open to answer all questions. She will be honest, she is real.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall sat down with my husband and I. She talked to us face to face. She described expectations, she was warm, caring and kind.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I had a surgery, removal of uterine polyps and endometriosis,medications with one egg retrieval, one frozen embryo transfer resulting in one live birth
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle, Jen)
The staff at rgi was always helpful.returned phone calls after leaving messages
Describe your experience with Reproductive Gynecology & Infertility.
Two locations. Alot of available times . This clinic also was accepted by my insurance after becoming a center for excellence for infertility treatments. The offices are easy to find, clean, and nurses are welcoming and organized
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Our IVF treatments not including my surgery totaled around 10k, my surgery was 21k and 5k out of pocket
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
We did ask her about a multiple embryo transfer, seeming that we thought we would have better results by transferring both embryos. Dr Maseelall explained the risks with that and the end result we wanted was one healthy baby. She explained why a single embryo transfer would yield better results. We trusted her and had success with a single transfer.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Canfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
Donor Sperm
PCOS
Unexplained
Other
Income $0 - $49K
Business Executive
1st of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Priya Maseelall] She takes care of you first to make sure you are healthy and safe before anything else. She did tests on me to make sure I was in a spot to at least start IUI. We went over a plan and goals...My left ovary is working the best so we are able to get the lost eggs from that side, my first two iuis were not successful. 3rd we changed the dose of letrozole and got 2 eggs
[Reproductive Gynecology] called me right away even to make sure I understood blood work and procedures coming up. She was there for me...[staff]I don’t feel like a number, they take their time to work things out with me. Always fit me in for scheduling and make sure they can get me in when I need to...They can bill clinical things through my insurance but not fertility. She just charges me for ultrasounds and the the actual IUI. When I have got lab work the outside company is always reasonable
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She is very smart! She knows what she’s doing and she knows the plan of action to take. She takes care of you first to make sure you are healthy and safe before anything else. She did tests on me to make sure I was in a spot to at least start IUI. We went over a plan and goals. I felt like she knew my wishes to have a second child through IUI and helped me in that journey.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Just keep an open heart and open mind the fertility journey can be gut wrenching but the staff has always been there for me
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
She made sure she took her time to help me with my wishes
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
My left ovary is working the best so we are able to get the lost eggs from that side, my first two iuis were not successful. 3rd we changed the dose of letrozole and got 2 eggs but it ended in a ectopic. I felt happy I know I can get pregnant but now I think my only option going forward is IVF
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Jen)
She called me right away even to make sure I understood blood work and procedures coming up. She was there for me with I found out my pregnancy was ectopic and was compassionate
Describe your experience with Reproductive Gynecology & Infertility.
They are really good about scheduling, I never wait long. They work out payments ask if you want to pay anything toward your balance. I don’t feel like a number, they take their time to work things out with me. Always fit me in for scheduling and make sure they can get me in when I need to! Even met me at the office on Easter Sunday to make sure I got a blood draw that day. I call their office they rerun the call instantly.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Here price is the same every time for self pay, I know what to expect when I got in there. They can bill clinical things through my insurance but not fertility. She just charges me for ultrasounds and the the actual IUI. When I have got lab work the outside company is always reasonable
10
Doctor
Priya Maseelall
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2016 - 2020, Unknown Success
NPS
9
NPS
7
Age 27 - 31
8 IUI
Unexplained
Other
European
Income $100K - $199K
Nurse or HC Services
Strongly Recommends
Neutral
Success w/ Doc Not sure
In 2017, one round of clomid plus iui [with Dr. Maseelall] resulted in our daughter's birth. In 2019 started iui again, 3 rounds of clomid, about 3 eggs ready per cycle, she waits until one is at least 16mm. Then one round of letrozole (one follicle). Then gonadotropins gonal f 150 for 2 rounds, I overstimulated with 7 follicles then 100 gonal f for 2 more rounds. All with negative pregnancy tests. Now she is recommending ivf.
office [of Reproductive Gynecology] was run like you are a number, very busy, can never reach anyone in person on the phone, you always have to leave a message and wait for a call back...Jen [nurse] was awesome always answered my questions and was very compassionate...They told me my hsg test would be covered when it was not but they made it right by giving me a discount for some of it.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She wants you to have a successful pregnancy and is very kind and blunt. She explains risks and has your best interests in mind. She makes you feel like a friend and is so happy if you become pregnant.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Make sure you figure out a way to get all your questions answered, it can be difficult in this clinic because they are so busy.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr always treated me like a human but office was run like you are a number, very busy, can never reach anyone in person on the phone, you always have to leave a message and wait for a call back.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
In 2017, one round of clomid plus iui resulted in our daughter's birth. In 2019 started iui again, 3 rounds of clomid, about 3 eggs ready per cycle, she waits until one is at least 16mm. Then one round of letrozole (one follicle). Then gonadotropins gonal f 150 for 2 rounds, I overstimulated with 7 follicles then 100 gonal f for 2 more rounds. All with negative pregnancy tests. Now she is recommending ivf.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Jen)
Jen was awesome always answered my questions and was very compassionate. Tried to get me the best deal on my meds and get the most use out of them.
Describe your experience with Reproductive Gynecology & Infertility.
Front office staff is very friendly. Be prepared to rarely get anyone on the phone, always leave messages and they will call you back. That part is very frustrating for someone who works and can't always answer their phone.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Iui was 600. 200 for each monitoring appt, 2 per cycle with clomid, 3 with gonal f. Gonal f cost about $700 per month
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
She will only do a single embryo transfer for me since I am 31. This is a problem for us doing ivf because we don't want to have left over frozen embryos. I found another Dr that would transfer 2 for me.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
They told me my hsg test would be covered when it was not but they made it right by giving me a discount for some of it.
9
Doctor
Priya Maseelall
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 35 - 36
1 IVF
Male Factor
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Doctor [Maseelall] explained up front our best result would be IVF and with male infertility explained best result would be ICSI. My drug protocol was never changed for my retrieval. However after a failed transfer we took many months to get things “just right” for a second transfer. We tried oral estrogen, shots, progesterone and finally ended at a natural cycle. I ended with a positive pregnancy on my second transfer...she is calm, patient and keeps you in the know at all processes. Ideally I wish she didn’t seem so rushed to the next patient but understand she’s got to see the next patient....
The office [Reproductive Gynecology] is busy, extremely busy so often we waited 20-30 min utes past our appointment time just to be taken back...Too many appointments scheduled at one time. Ended up finding out it was first come first seen basis...Multiple IVF nurses. At times felt they were just as rushed, but overall always friendly...On one occasion had mixed information provided about drug protocol...Be prepared to wait....
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
The office is busy, extremely busy so often we waited 20-30 min utes past our appointment time just to be taken back. Otherwise she is calm, patient and keeps you in the know at all processes. Ideally I wish she didn’t seem so rushed to the next patient but understand she’s got to see the next patient
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Be prepared to wait.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
The entire clinic is friendly and helpful. Dr Masselall truly wants the best outcome and won’t transfer unless everything is perfect. She makes you feel comfortable at all times
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Doctor explained up front our best result would be IVF and with male infertility explained best result would be ICSI. My drug protocol was never changed for my retrieval. However after a failed transfer we took many months to get things “just right” for a second transfer. We tried oral estrogen, shots, progesterone and finally ended at a natural cycle. I ended with a positive pregnancy on my second transfer
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
Multiple IVF nurses. At times felt they were just as rushed, but overall always friendly.
Describe your experience with Reproductive Gynecology & Infertility.
Bigger waiting room. Make the facility handicap accessible. We often had to wait even longer for an exam room that had a table that would raise/lower. Everyone is super friendly and makes you feel welcome
Describe your experience with your monitoring appointments at Reproductive Gynecology & Infertility.
Too many appointments scheduled at one time. Ended up finding out it was first come first seen basis. However doesn’t work when i’m waiting for an accessible exam room
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
For semen analysis, embryo retrieval and two transfers we have paid ballpark $15k out of pocket. Does not include costs my insurance had covered
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Being 36 and cost being such a factor, i wish it was ultimately up to the patient on deciding on single vs multiple embryo transfer. Her office will only do single embryo transfers
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
On one occasion had mixed information provided about drug protocol
9
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
10
NPS
10
Age 32 - 34
1 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Strongly Recommends
Strongly Recommends
Successful
Dr Maseelall has been supportive and helping us along this difficult journey. She gave us hope and told us she would do whatever she could to give us a family, and she would help us have a family one way or another. Which truly means a lot to us after going through the loss of your child...This was my first cycle so it was a standard IVF medication protocol. I was on Menopur , Glonal F, Cetrotide. Prior to retrieval I was also taking aspirin, prenatal with iron, Folbic , medrol, and a course of doxycycline. My trigger shot was Pregnyl. I started progesterone in oil prior to my FET.
We only ended up with two 3 day embryos [on our cycle with Reproductive Gynecology]. One was grade excellent and the other was good/average. We decided to transfer both embryos since we only had 2 and given our history...Strength- well organized, state our the art infertility treatments, good appointment availability Weakness- busy office, long wait times , lab not covered by insurance, expensive if insurance is out of network...
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
After going through IVF we transferred our only 2 embryos and became pregnant with our son Maxton. We went in for a scheduled csection at 37 weeks and our son died during delivery. We are still searching for answers, but Dr Maseelall has been supportive and helping us along this difficult journey. She gave us hope and told us she would do whatever she could to give us a family, and she would help us have a family one way or another. Which truly means a lot to us after going through the loss of your child.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Ask all your questions so you have a good understanding what’s going on with your treatment. IVF is a complicated process.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
After going through IVF we transferred our only 2 embryos and became pregnant with our son Maxton. We went in for a scheduled csection at 37 weeks and our son died during delivery. We are still searching for answers, but Dr Maseelall has been supportive, empathetic, and is helping us along this difficult journey. She gave us hope and told us she would do whatever she could to give us a family, and she would help us have a family one way or another. Which truly means a lot to us.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
This was my first cycle so it was a standard IVF medication protocol. I was on Menopur , Glonal F, Cetrotide. Prior to retrieval I was also taking aspirin, prenatal with iron, Folbic , medrol, and a course of doxycycline. My trigger shot was Pregnyl. I started progesterone in oil prior to my FET.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle)
The nursing staff was supportive and understanding. After we suffered the death or our son the nurses where empathetic and have their condolences.
Describe your experience with Reproductive Gynecology & Infertility.
Strength- well organized, state our the art infertility treatments, good appointment availability Weakness- busy office, long wait times , lab not covered by insurance, expensive if insurance is out of network
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
$1000 lab work $1000 plus medication cost $11,000 out of pocket for ivf procedure
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
We only ended up with two 3 day embryos. One was grade excellent and the other was good/average. We decided to transfer both embryos since we only had 2 and given our history.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 29 - 30
1 IVF
Male Factor
Other
European
Income $50K - $99K
Sales Representative
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
During our first consult, she greeted my husband and I as individuals. She talked with us about our infertility issues as a couple and explained to us our likelihood of conceiving. She then went on and answered every question that we had. Throughout our first cycle she was personable with each visit and after my miscarriage she was able to answer most questions, and tried to make me feel better...Due to a genetic condition and male factor infertility, she explained our odds of conceiving naturally and even using fertility drugs or IUIs. Because of the rare genetic condition it was in our best interest to do IVF with ICSI and PGS. We did our egg retrieval and started out with 15 eggs, we ended up with 6 embryos sent for PGS testing and 4 came back "normal". We have only done one transfer so far and it was successful, but I miscarried at about 8 weeks.
Our cost for retrieval, ICSI and FET was $12,500, plus meds ($2541) and PGS($1,950) [at Reproductive Gynecology]. Just under $17,000 total...We did our egg retrieval and started out with 15 eggs, we ended up with 6 embryos sent for PGS testing and 4 came back "normal"...Michelle is the IVF nurse coordinator and she was always smiling and able to answer any questions that I had, or was able to find out the answers for me. She knew what she was talking about and always made sure you left knowing the plan.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She was always available for each appointment I had. I felt comfortable discussing issues with her. She takes your emotions into consideration, but can be a little blunt at times. She always is in a positive mood and makes you feel as comfortable as she can while in procedures and ultrasounds.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
She is a wonderful tool to have when trying to figure out infertility issues, don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
During our first consult, she greeted my husband and I as individuals. She talked with us about our infertility issues as a couple and explained to us our likelihood of conceiving. She then went on and answered every question that we had. Throughout our first cycle she was personable with each visit and after my miscarriage she was able to answer most questions, and tried to make me feel better.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
Due to a genetic condition and male factor infertility, she explained our odds of conceiving naturally and even using fertility drugs or IUIs. Because of the rare genetic condition it was in our best interest to do IVF with ICSI and PGS. We did our egg retrieval and started out with 15 eggs, we ended up with 6 embryos sent for PGS testing and 4 came back "normal". We have only done one transfer so far and it was successful, but I miscarried at about 8 weeks.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle)
Michelle is the IVF nurse coordinator and she was always smiling and able to answer any questions that I had, or was able to find out the answers for me. She knew what she was talking about and always made sure you left knowing the plan.
Describe your experience with Reproductive Gynecology & Infertility.
The clinic has several doctors and several different locations that help you find the right doctor and location for you. The staff at the Akron office is wonderful and they know the patients by name. They make you feel welcomed.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Our cost for retrieval, ICSI and FET was $12,500, plus meds ($2541) and PGS($1,950). Just under $17,000 total.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Our doctor suggested eSET due to our age and physical condition. She also discussed that it would be a safer option as there are always added risks with multiple births. We were successful with the implantation of the single embryo.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Provided conflicting information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
After I found out that I was pregnant I got a bad sinus cold. I was told by my primary doctor to consult with my RE about starting a certain OTC medicine. I called the office and was told that it was okay to use that OTC med but then at a visit later that week I was told that they advise against using it.
9
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
7
NPS
7
Age 34 - 35
1 IVF
Diminished Ovarian Reserve
Other
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
6 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
I really liked Dr. Maseelall she is very friendly and explains everything thoroughly. I always feel like she is rushing and often running behind. I am happy with my choice to switch from my last clinic to this one based solely on my experience with her as a doctor. ... I have dor/ low amh. ... Or dr supported our choice to try on our own without a donor. We did an estrogen priming protocol first then we did several days of menopar and follistim. We also did 4 days of ovidrel and several days of ganarelix. We triggered with lupron due to high estrogen. We retrieved 12 eggs, 5 were mature, 3 fertilized, and 1 made it to freeze.
They [Reproductive Gynecology] are often running behind by an hour or more for appointments. It is extremely hard to get a nurse on the phone for basic questions. The doctors are great if you are willing to tolerate the staff. ... They forgot to call in a prescription. When I called to question they blamed me for the mix up. ... Some team members are great and some are rude/ not compassionate. I stay at this clinic for my doctor not the staff.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
I really liked Dr. Maseelall she is very friendly and explains everything thoroughly. I always feel like she is rushing and often running behind. I am happy with my choice to switch from my last clinic to this one based solely on my experience with her as a doctor.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
The clinic is often running behind and the support staff is sometimes lacking, but it is with putting to with that to have Dr. Maseelsll in charge of your care.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
My doctor is amazing and some of the nursing staff is great some I don't like dealing with. I rarely see my doctor as most interaction is with staff.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I recently just did my furst round of ivf. I have dor/ low amh. We were predicted to only get 1-2 eggs and it was suggested we use donor eggs. Or dr supported our choice to try on our own without a donor. We did an estrogen priming protocol first then we did several days of menopar and follistim. We also did 4 days of ovidrel and several days of ganarelix. We triggered with lupron due to high estrogen. We retrieved 12 eggs, 5 were mature, 3 fertilized, and 1 made it to freeze.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle)
Staff is incredibly hard to get ahold of through the phones. Some team members are great and some are rude/ not compassionate. I stay at this clinic for my doctor not the staff.
Describe your experience with Reproductive Gynecology & Infertility.
They are often running behind by an hour or more for appointments. It is extremely hard to get a nurse on the phone for basic questions. The doctors are great if you are willing to tolerate the staff.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
Our initial deposit was 9 000 we did not do icsi or genetic testing. Or medications were around 5500.
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
We haven't gotten here in treatment yet.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
They forgot to call in a prescription. When I called to question they blamed me for the mix up. They don't call with my daily blood work results during stims. I have to reach out to them.
7
Doctor
Priya Maseelall
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 29 - 30
3 IUI
Anovulation
Male Factor
PCOS
Tubal Blockage
European
Teacher
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Maseelall cares SO MUCH. ... She cares about you beyond your treatments and understands the stress, anxiety, and sadness that can come with infertility. ... Dr. Maseelall is the perfect mix of candid and compassionate with a huge dose of humor mixed in. ... I have several things going against me - PCOS, a blocked Fallopian tube, and MFI. Dr Maseelall suggested we see if IUI would work as a less invasive option, but counseled us to move to IVF if it didn’t work after three cycles.
It’s [Reproductive Gynecology] large and busy, but well managed and you never feel like you are just a number. Scheduling can be tricky, but I don’t think that is the clinic’s fault. I think it’s just a consequence of having so many appointments when you are receiving fertility treatments. ... The nurses are the kindest I have every encountered. The are gentle and compassionate with you and are always willing to answer questions and concerns in person or via phone.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall is the perfect mix of candid and compassionate with a huge dose of humor mixed in. She instantly makes you feel comfortable talking about what can be a very difficult subject and is willing to answer all questions. She takes time to get to know your personality so that she knows better how to communicate with you and what information to give you. Even though she sometimes has to share difficult news or information, she is always optimistic and hopeful. I never feel uncomfortable around her and infertility treatments can result in many uncomfortable moments.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Think about what questions you want to ask in advance, maybe even write them down. She is very high energy and a fast talker, but she is willing to answer your questions.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall cares SO MUCH. She is my favorite doctor I have ever seen (even though I wish I didn’t have to undergo fertility treatments). She cares about you beyond your treatments and understands the stress, anxiety, and sadness that can come with infertility.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I have done three IUI cycles with Letrozale and Ovidrel trigger shot. I just had my third IUI today and we will be pursuing IVF if this fails. I have several things going against me - PCOS, a blocked Fallopian tube, and MFI. Dr Maseelall suggested we see if IUI would work as a less invasive option, but counseled us to move to IVF if it didn’t work after three cycles.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nurses are the kindest I have every encountered. The are gentle and compassionate with you and are always willing to answer questions and concerns in person or via phone.
Describe your experience with Reproductive Gynecology & Infertility.
This is the clinic to go to in our area. It’s large and busy, but well managed and you never feel like you are just a number. Scheduling can be tricky, but I don’t think that is the clinic’s fault. I think it’s just a consequence of having so many appointments when you are receiving fertility treatments.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
I have great insurance and only pay 10% co-insurance for fertility treatments.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 27 - 29
Male Factor
PCOS
Other
Income $50K - $99K
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Maseelall] was very descriptive with the procedures and costs. She told us what we needed to do next and she had us get blood work and she followed up quickly. Shes helped us numerous times try to apply for grants and has even recommended them to us as well. Shes very compassionate and helps through every step of the way. Would recommend her to anyone...She stated that we would need to do a sperm freeze to make sure we had a chance for when we came up with the money for ivf. She wanted me to get on birth control to make my menstrual cycles a little more normal. She tried to do everything she could for our health and future.
The labs and cycle was around 10,500 with 5,000 additional cost for medication [at Reproductive Gynecology]. Did offer guarantee up to 3 cycles for 25,000 or money back...The clinic is very nice and clean. It's very welcoming and everyone is so nice. They have private rooms that make you feel comfortable even when sometimes the situation is ackward. It was nice to be able to have the testing done before we got there to be able to discuss everything then.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She cared about us as well as our future and gave options that ivf was going to be our only shot and gave us hope that way. She was very descriptive with the procedures and costs. She told us what we needed to do next and she had us get blood work and she followed up quickly. Shes helped us numerous times try to apply for grants and has even recommended them to us as well. Shes very compassionate and helps through every step of the way. Would recommend her to anyone.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Know that she is going to lead you down a path for happiness but she also has to be honest with you about what will need to happen
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
She explained everything in detail and she wanted to make sure we understood everything and our next options.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
She stated that we would need to do a sperm freeze to make sure we had a chance for when we came up with the money for ivf. She wanted me to get on birth control to make my menstrual cycles a little more normal. She tried to do everything she could for our health and future.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
They were very nice and thorough with their questions. So friendly and made you feel comfortable and welcomed.
Describe your experience with Reproductive Gynecology & Infertility.
The clinic is very nice and clean. It's very welcoming and everyone is so nice. They have private rooms that make you feel comfortable even when sometimes the situation is ackward. It was nice to be able to have the testing done before we got there to be able to discuss everything then.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
The labs and cycle was around 10,500 with 5,000 additional cost for medication. Did offer guarantee up to 3 cycles for 25,000 or money back
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
We never discussed this
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
3
NPS
3
Age 30
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
We have maybe spent a total of 10 minutes with this Doctor [Dr. Maseelall]. Our initial visit was to meet with her and discuss our concerns, an initial internal exam and bloodwork for myself and a semen analysis for my husband. The second time we met with her was nearly 2 months later when she sat us down to tell us my husband has azoospermia and I have a lowered egg reserve. Overall this is incredibly disappointing to me and I would expect a doctor
The biggest weakness that I can say is the lack of communication and the inability to reach someone quickly at this clinic [Reproductive Gynecology]....This doctor and office as a whole is incredibly busy and doesn't seem to have the time or resources available to individually address each person as needed. Phone calls often go unanswered for days if even at all and trying to actually reach someone outside of the receptionist is nearly impossible.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
We have maybe spent a total of 10 minutes with this Doctor. Our initial visit was to meet with her and discuss our concerns, an initial internal exam and bloodwork for myself and a semen analysis for my husband. The second time we met with her was nearly 2 months later when she sat us down to tell us my husband has azoospermia and I have a lowered egg reserve. Overall this is incredibly disappointing to me and I would expect a doctor to spend more time explaining the situation, the plan moving forward and to actually deliver the news herself rather than relying on her lab techs and nurses to do so.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Don't expect a lot of help if you are dealing with male infertility. You will immediately be referred to a Urology specialist and told to contact Dr. Maseelall's office once you meet with the urologist and know what he recommends. We have basically been completely handed off with no direction or assistance or even hope of finding a good solution.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
This doctor and office as a whole is incredibly busy and doesn't seem to have the time or resources available to individually address each person as needed. Phone calls often go unanswered for days if even at all and trying to actually reach someone outside of the receptionist is nearly impossible. Expect to wait weeks or months to get an appointment and most disappointing of all the Dr. did not even give our diagnosis in person but rather a lab tech called to tell us the disappointing news.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
I would say the nursing staff has been the most helpful and compassionate of all. They were always friendly and tried to supply answers and explain the situation if possible. They were very gentle and acted like they cared.
Describe your experience with Reproductive Gynecology & Infertility.
The biggest weakness that I can say is the lack of communication and the inability to reach someone quickly at this clinic. I am the type of person that wants answers and would like someone to be there to help me when needed, especially if I am shelling out thousands of dollars. I do like the convenient location and the fact that the labs and semen analysis labs are all contained within their office, the external hospital labs are right downstairs so this really helps if you are in a time crunch. Overall however we are not overly impressed and we have started to explore other options and doctors.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
Again going back to the lack of communication with this particular clinic we have found that we have to constantly follow up and make sure things get done. We had to follow up and call the doctor ourselves to get our results and schedule our appointments once the results were in. I feel like we have done a lot of chasing rather than receiving a lot of assistance and care.
3
Doctor
Priya Maseelall
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
3 of 5
Scheduling
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
6
NPS
5
Age 31
1 Fertility Medications
Male Factor
European
Income $50K - $99K
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
I felt indifferent with Dr. Maseelall with how she viewed my wife and I as a patient. When we would meet with Dr. Maseelall she would act pleasant. However, she would not elaborate on information and seemed to rush through consolations.... Dr. Maseelall is a very intelligent doctor, with a vast knowledge of infertility. She is also not afraid to admit when an issue is beyond her expertise and will suggest seeing another doctor to assist with the treatment. However, she often lacks the ability to be fully detailed or to thoroughly explain test results or treatment.
The clinic staff [Reproductive Gynecology] is very kind but at times they are overworked it seems and they may take a little while to follow through with call backs. Also, at times there seems to be confusion with staff based on what another staff member will say will occur when you call back to follow up.... The nursing staff is willing to answer questions and follow through with requests. However, they are often left in the dark by Dr. Maseelall and other doctors.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Dr. Maseelall is a very intelligent doctor, with a vast knowledge of infertility. She is also not afraid to admit when an issue is beyond her expertise and will suggest seeing another doctor to assist with the treatment. However, she often lacks the ability to be fully detailed or to thoroughly explain test results or treatment. She also often rushes through consolations, which may make you feel as if another appointment is more important. Lastly, her office at times is poor at returning calls or following through with actions unless you remind them, such as providing records to another doctor.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Be aware that Dr. Maseelall and her staff may not return calls or may rush through appointments. You must be willing to slow her down during an appointment or constantly be willing to have follow-up calls to check in, which can be difficult emotionally especially when you just find out about infertility.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
I felt indifferent with Dr. Maseelall with how she viewed my wife and I as a patient. When we would meet with Dr. Maseelall she would act pleasant. However, she would not elaborate on information and seemed to rush through consolations. Her office at times would also be quite poor about returning calls.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff is willing to answer questions and follow through with requests. However, they are often left in the dark by Dr. Maseelall and other doctors.
Describe your experience with Reproductive Gynecology & Infertility.
The clinic staff is very kind but at times they are overworked it seems and they may take a little while to follow through with call backs. Also, at times there seems to be confusion with staff based on what another staff member will say will occur when you call back to follow up.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Failed to call with results
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
The clinic has had issues with sending results to another doctor that Dr. Maseelall recommended, despite Dr. Maseelall stating she would do so. When I called to confirm the results were sent, the nurse was confused about the request as the doctor did not inform her and as result they wee not sent. Also, after conducting tests, the office failed to call my wife and I to schedule a follow up consultation, despite the office saying they would.
6
Doctor
Priya Maseelall
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
5
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 29
2 Fertility Medications
Anovulation
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Sales Representative
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Priya Maseelall is AMAZING! From my first consult with her to still working with her at every appointment. She genuinely cares about my husband and I and our situation. Her goal is to get us pregnant ASAP in the most cost effective way, she understands the financial struggles through all of this and ho expensive it can be. When she found out I had low AMH levels at 28, she called me right away and told me we HAVE to be more aggressive
The nursing staff [Reproductive Gynecology] all knows my name, my husbands name, and our situation. They are always so compassionate and friendly from check in to check out.... Their strengths are EVERYTHING. There is seriously not one thing I was ever upset about. I have never been happier and more comfortable at a Doctors office. The receptionist, nurses, and all the doctors CARE. They all stay updated on your journey and know who you are as a person and a patient.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
Priya Maseelall is AMAZING! From my first consult with her to still working with her at every appointment. She genuinely cares about my husband and I and our situation. Her goal is to get us pregnant ASAP in the most cost effective way, she understands the financial struggles through all of this and ho expensive it can be. When she found out I had low AMH levels at 28, she called me right away and told me we HAVE to be more aggressive I need to get you pregnant ASAP. Hearing those words reassured me I was at the right place with the right Doctor. I had bounced around from my OBGYN to an Endocrinologist to getting so much blood work, MRI, and other costly tests done all for them not to have any answers. I was referred to this clinic by friends who have achieved pregnancy through them and I felt "at home" from my first appointment. You can tell how much Priya cares about each of her patients and she is an amazing support system through the process. She answers all of our questions thoroughly and until we completely understand. She always reassures us and lets us know what our next options are so we can start planning if this option doesn't work. I can't recommend Priya Maseelall enough!!
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
She has great bed side manners and such a warm personality, but she is also blunt and will tell it like it is. I appreciate that, I don't like the beating around the bush. But, she always tells it the way it is without being harsh, she does it in such a kind way and that she really wants you to understand.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
The nurses, receptionist, and Doctor all know me and my husband by name when we show up for the appointments. Even when I all in to ask a questions they know exactly who I am! They really care and are a great support system through this process.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
I have been without a period for over a year, with no explanation from countless doctors or tests. Once I saw Priya Maseelall at my first visit, she looked over all my labs and results and said I have a strong suspicion you have a low egg count, so time is not on our side. We started Clomid and the trigger shot right away, she explained when exactly to take the medicine and shot. I then started progesterone pills after that. She let us know when to do times intercourse and the pregnancy test. My first pregnancy test was negative , so I stopped the progesterone and she reassured me I would have a period because it thickened my lining. I was actually excited I FINALLY got a period and felt like I was on the right path. Of course, I was upset I didn't have a positive pregnancy test also. I started another round of Clomid, went to the Doctor yesterday and she said I had 3 great eggs and a much thicker lining. They did the shot in the office and told us when to do timed intercourse and when to start progesterone again. She also tells me which day to take the pregnancy tests. I am waiting to see how this round turns out. But, with my low ovarian reserve, she let us know next step is to repeat Clomid and shot but try IUI. If that doesn't work we need to look into IVF or start fertility shots. She let us know the cost, benefits, down sides, and side effects of each. They are always so thorough and making sure you leave understanding everything and feel comfortable. They also provide me with pre-natals so I never run out!
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
The nursing staff all knows my name, my husbands name, and our situation. They are always so compassionate and friendly from check in to check out.
Describe your experience with Reproductive Gynecology & Infertility.
Their strengths are EVERYTHING. There is seriously not one thing I was ever upset about. I have never been happier and more comfortable at a Doctors office. The receptionist, nurses, and all the doctors CARE. They all stay updated on your journey and know who you are as a person and a patient. You can tell each worker there genuinely cares and their goal is to get you pregnant!! The only thing I could think to change is if appointments before yours run long, you have to wait, but I think it is like that everywhere so it doesn't bother me too much. I felt so hopeless and lost going from Doctor to Doctor, it wasn't until I started seeing RGI that I felt peace, a sense of calm, and that I was in the right hands and place. If you are in the NE OH area they are the only Doctors I would recommend for infertility.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
I pay $60 every visit for my co-pay. My Clomid is around $20 a prescription, my trigger shots are around $105, and my progesterone was around $40. My tests, blood work, lab work has probably totaled close to a few thousand dollars by now.
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 34
1 IUI
Male Factor
European
Income $50K - $99K
1st of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Priya Maseelall] is very kind and caring. She layed out a plan A, B and C before we had to make a choice how we wanted to proceed. I felt informed and in control of my care. When I told her we were preparing for more aggressive treatment she literally squealed with excitement for us!... 150mg clomid days 3-7. The idea being that more targets would hopefully be easier to hit for my husbands 3% normal semen. Moving onto iui while on my final round of clomid. This was her original recommendation. We dont expect iui to be successful and will move on to IVF in the new year.
RGI has a few locations making it easy to get to and also to get seen. I was unable to make the availanke times work at my home location for one particular ultrasound, so they offered me aome alternative times at a near by location. But the biggest strength RGI has is that all the doctors there have personallu experienced infertility personally. I believe this has lead to an exceptional standard of care and a really caring approach.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She is very kind and caring. She layed out a plan A, B and C before we had to make a choice how we wanted to proceed. I felt informed and in control of my care. When I told her we were preparing for more aggressive treatment she literally squealed with excitement for us!
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
Air you concerns but at the end of the day is my only regret is not taking her recommended course of action right away.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
She is so sweet and genuinely seems like she she is as I vested in getting you pregnant as you are.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
150mg clomid days 3-7. The idea being that more targets would hopefully be easier to hit for my husbands 3% normal semen. Moving onto iui while on my final round of clomid. This was her original recommendation. We dont expect iui to be successful and will move on to IVF in the new year.
Describe your experience with the nursing staff at Reproductive Gynecology & Infertility.
I honestly dont find them particularly memorable. But that's not a bad thing, more like you dont notice your car when its running well. They seem like a well oiled machine doing a great job.
Describe your experience with Reproductive Gynecology & Infertility.
RGI has a few locations making it easy to get to and also to get seen. I was unable to make the availanke times work at my home location for one particular ultrasound, so they offered me aome alternative times at a near by location. But the biggest strength RGI has is that all the doctors there have personallu experienced infertility personally. I believe this has lead to an exceptional standard of care and a really caring approach.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
So far i have only had a comprehensive work up under her care and 5x cycles of clomid. Most of the diagnostice testing was covered by my insurance but the staff were thorough in checking what i could get covered and what i couldnt. So so far it has been bery affordable
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
Has not applied to me yet
10
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
9
NPS
9
Age 31 - 32
1 IVF
1 Egg Freezing
Endometriosis
Tubal Blockage
Prefer not to answer
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Priya Maseelall] talked to us like people, however, did not explain as much as I had wished she did...She is a very sweet person, however, I believe that she gave us a sort of false hope as to the likelihood of getting pregnant. I have been a patient since early 2017 and have continued into 2018 as we are now looking into additional options of trying to conceive...IVF cycle after a tube removal and removal of "sever" endometriosis. Injections produced 5 egg, 1 embryo from there. Frozen transfer. In preparation of the transfer, the uterine lining was not thickening tried estrogen and progesterone in oil. Did not work. Then we tried it "naturally" result was that the lining thickened up and completed a transfer.
Strength [at Reproductive Gynecology]: they are very knowledgeable and compassionate. Weakness: they did not explain the likelihood of conception occurring in my situation...I had an HSG completed by Dr. Nash. After, he had told me "everything is good" I responded, "the tubes are open?" "yes". I was elated, however, the next day I had gotten a call that I needed surgery because of a hydrosalpinx that needed to be removed and the doctor may remove both tubes. I was then devastated.
How was your experience with Priya Maseelall at Reproductive Gynecology & Infertility?
She is a very sweet person, however, I believe that she gave us a sort of false hope as to the likelihood of getting pregnant. I have been a patient since early 2017 and have continued into 2018 as we are now looking into additional options of trying to conceive.
What's one piece of advice would you give a prospective patient of Priya Maseelall at Reproductive Gynecology & Infertility?
To ask as many questions as possible, it is the doctor's duty to inform you of every possibility and/or outcome.
During treatment, were you treated like a number or a human with Priya Maseelall at Reproductive Gynecology & Infertility?
She talked to us like people, however, did not explain as much as I had wished she did.
Describe the protocols Priya Maseelall used in your cycles at Reproductive Gynecology & Infertility and their degree of success.
IVF cycle after a tube removal and removal of "sever" endometriosis. Injections produced 5 egg, 1 embryo from there. Frozen transfer. In preparation of the transfer, the uterine lining was not thickening tried estrogen and progesterone in oil. Did not work. Then we tried it "naturally" result was that the lining thickened up and completed a transfer.
Describe your experience with your nurse at Reproductive Gynecology & Infertility. (Assigned nurse: Michelle )
Michelle and Emily were excellent. Quick to return a phone call and took the time needed to demonstrate and explain everything.
Describe your experience with Reproductive Gynecology & Infertility.
Strength: they are very knowledgeable and compassionate. Weakness: they did not explain the likelihood of conception occurring in my situation. Example: me "so once the embryo is transferred there wouldn't be any issues with it implanting and me carrying a baby right?" "no, of course not, your problem is the ovaries, not the uterus:- Dr. M. I did not anticipate that the transfer would be unsuccessful because of "egg quality" due to "major damage" from endometritis and 2 surgeries that had taken place 6 months prior.
Describe the costs associated with your care under Priya Maseelall at Reproductive Gynecology & Infertility.
IVF cost to the doctor alone was about $12,000.00
Describe Priya Maseelall's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Gynecology & Infertility.
None. I am under 35 so a transfer of 1 embryo made sense.
What specific things went wrong at Reproductive Gynecology & Infertility?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Reproductive Gynecology & Infertility.
I had an HSG completed by Dr. Nash. After, he had told me "everything is good" I responded, "the tubes are open?" "yes". I was elated, however, the next day I had gotten a call that I needed surgery because of a hydrosalpinx that needed to be removed and the doctor may remove both tubes. I was then devastated.
9
Doctor
Priya Maseelall
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
9
Clinic
Reproductive Gynecology & Infertility
Akron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5